370
If there is a problem with the camera, an
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the error number and contact your
nearest Canon Service Center.
Error Codes
Number
Error Message and Solution
01
Communications between the camera and lens is faulty. Clean the
lens contacts.
Î
Clean the electrical contacts on the camera and lens or use a Canon
lens (p.17, 20).
02
Card cannot be accessed. Reinsert/change card or format card
with camera.
Î
Remove and insert the card again, replace the card, or format the
04
Cannot save images because card is full. Replace card.
Î
Replace the card, erase unnecessary images, or format the card
06
Sensor cleaning is not possible. Turn the camera off and on
again.
Î
Operate the power switch (p.34).
10, 20
30, 40
50, 60
70, 80
99
Shooting is not possible due to an error. Turn the camera off and
on again or re-install the battery.
Î
Operate the power switch, remove and install the battery pack again,
or use a Canon lens (p.30, 34).
Error number
Countermeasures