Canon EOS 2000D Page 121 Instruction Manual Download

Page: 121 / 144

121

Responding to Error Messages

What to check on the camera



On the camera, does the DNS server’s IP address setting
match the server’s actual address?



Set the IP address to [

Manual setting

]. Then, on the camera, set

the IP address that matches the address of the DNS server used
(p.134, 138).

What to check on the DNS server



Is the power of the DNS server on?



Turn on the DNS server.



Are the DNS server settings for IP addresses and the
corresponding names correct?



On the DNS server, make sure IP addresses and the
corresponding names are entered correctly.



Is the DNS server working correctly?



Check the DNS server settings to make sure the server is working
correctly as a DNS server.



If applicable, ask your network administrator to ensure the DNS
server is available.

What to check on the network as a whole



Does your network include a router or similar device that
serves as a gateway?



If applicable, ask your network administrator for the network
gateway address and enter it on the camera (p.134 , 138).



Make sure that the gateway address setting is correctly entered on
all network devices including the camera.

22: No response from DNS server

Summary of Contents for EOS 2000D

Page 1: ...ction Instruction Manual INSTRUCTION MANUAL Questo manuale d istruzione è fornito da trovaprezzi it Scopri tutte le offerte per Canon EOS 2000D 18 55mm o cerca il tuo prodotto tra le migliori offerte di Fotocamere Digitali ...

Page 2: ... What You Can Do Using the Wireless Functions CANON iMAGE GATEWAY 5 Send images to a Web service 1 Connect to a smartphone 3 Print images using a Wi Fi printer 2 Transfer images between cameras 4 Save images to Canon Connect Station CANON iMAGE GATEWAY Web services are not supported in certain countries and areas For information on supported countries and areas refer to the Canon website www canon...

Page 3: ...nter p 57 Connect the camera to a wireless printer supporting PictBridge Wireless LAN to print images 4 Save images to Connect Station p 67 Connect the camera to Connect Station sold separately wirelessly to save images 5 m Send images to a Web service p 89 Share images with family and friends or share images using a range of Web services via CANON iMAGE GATEWAY an online photo service for Canon u...

Page 4: ... how to register a nickname and the basic operations Selecting Connection Destination z Camera Connect Station q Smartphone l Printer m Web Service Select Connection Method For q or l you can select the connection method Easy Connection p 23 Explains how to connect the camera directly to the device via Wi Fi Advanced Connection p 71 Mainly explains how to connect using a Wi Fi access point A smart...

Page 5: ... Smartphone 25 Transferring Images Between Cameras 47 Connecting to a Printer 57 Connecting to Connect Station 67 Advanced Connection Connecting by Selecting a Network 73 Connecting to a Web Service 89 Checking and Operating Connection Settings 111 Troubleshooting Guide 117 Reference 135 1 2 3 4 5 6 7 8 9 10 ...

Page 6: ...nd Settings 17 NFC Function 20 Preparation for Smartphones 22 Easy Connection 23 Wireless Function Operation Flowchart Easy Connection 24 Connecting to a Smartphone 25 Connection Method 26 Connecting Automatically with the NFC Function 27 Connecting with Easy Connection 30 Operating the Camera Using a Smartphone 34 Reconnecting 36 Easy Image Transfer Using the NFC Function 38 Specifying Viewable I...

Page 7: ...asy Connection 58 Printing 61 Reconnecting 64 Registering Multiple Connection Settings 65 Connecting to Connect Station 67 Saving Images 68 Advanced Connection 71 Wireless LAN Function Operation Flowchart Advanced Connection 72 Connecting by Selecting a Network 73 Checking the Type of Access Point 74 Connecting via WPS PBC Mode 75 Connecting via WPS PIN Mode 79 Connecting to a Detected Network Man...

Page 8: ...nnecting 108 Registering Multiple Connection Settings 109 Checking and Operating Connection Settings 111 Checking Changing or Deleting Connection Settings 112 Clearing Wi Fi Function Settings 115 Troubleshooting Guide 117 Responding to Error Messages 118 Troubleshooting Guide 131 Wireless Function Notes 132 Security 133 Checking Network Settings 134 Reference 135 Setting up the Network Manually 13...

Page 9: ... displayed on the LCD monitor are also used in this manual when discussing relevant operations and functionality p Reference page numbers for more information Warnings to prevent potential problems during operation Supplemental information Conventions Used in this Manual Note that Canon cannot be held liable for any loss or damage from erroneous wireless communication settings for using the camera...

Page 10: ...10 ...

Page 11: ...11 Getting Started ...

Page 12: ...o register a nickname is displayed Register a nickname p 14 Set the camera s nickname Be sure to set a nickname as otherwise you cannot go to the wireless function settings screen Display the Wi Fi function screen Steps 3 and 4 on page 17 18 Select a Wi Fi function and establish a connection For further settings see Easy Connection or Advanced Connection Easy Connection p 23 Connect the camera dir...

Page 13: ...13 1 Preparation and Basic Operation This chapter describes how to register a nickname for identification necessary for using the camera s wireless functions and the basic operations ...

Page 14: ...ice Be sure to set a nickname as otherwise you cannot set the wireless functions 1 Select Wi Fi NFC Under the 53 tab select Wi Fi NFC then press 0 2 Select Enable Press the Z key to select Enable then press 0 When this setting is selected for the first time a screen to register a nickname is displayed Press 0 and proceed to step 3 Registering a Nickname ...

Page 15: ...fault nickname the camera name proceed to step 4 Otherwise enter any characters between 1 to 10 characters in length 4 Exit the setting When you are finished press the M button Select OK on the confirmation dialog and press 0 to return to the menu screen The nickname can be changed later on the General sett screen p 116 ...

Page 16: ... You can check how many characters you have entered and how many more can be entered by referring to on the upper right of the screen Deleting a character Press the L button to delete one character Finishing the text entry Press the M button to confirm what you have entered and exit If a confirmation dialog is displayed select OK to exit Canceling the text entry Press the B button to cancel text e...

Page 17: ...ble then press 0 When a nickname for identification is not registered a registration screen is displayed See page 14 to register a nickname Wi Fi function under the 53 tab is now selectable When it is set to Enable all connections via the DIGITAL and HDMI terminals will be disabled Eye Fi trans will be set to Disable 3 Select Wi Fi function Under the 53 tab select Wi Fi function then press 0 Basic...

Page 18: ...e page 20 Set to Enable to enable the selection of Wi Fi function under the 53 tab When the use of electronic devices and wireless devices is prohibited such as on board airplanes or in hospitals set it to Disable When it is set to Enable you cannot use the camera by connecting it to Connect Station a computer printer GPS receiver TV set or other device with a cable p 19 When you want to prioritiz...

Page 19: ...ia interface cable or HDMI cable is disabled Set 53 Wi Fi NFC to Disable before connecting a cable When the camera is connected to Connect Station a computer printer GPS receiver TV set or any other device via a cable settings for Wi Fi NFC cannot be changed Disconnect the cable before changing any settings Cards If there is no card in the camera it cannot be connected wirelessly Additionally for ...

Page 20: ...unction follow the steps below to set the camera s NFC setting 1 Select Wi Fi NFC Under the 53 tab select Wi Fi NFC then press 0 2 Add X to Allow NFC connections Displayed when Wi Fi NFC is set to Enable Press the B button to add or remove X Add X then press 0 When a nickname for identification is not registered a registration screen is displayed p 14 NFC Function What is NFC NFC Near Field Commun...

Page 21: ...a cannot be connected to other NFC enabled cameras or printers using the NFC function A connection cannot be established using the NFC function while shooting with the camera or when the Mode Dial is set to k To connect the camera to a smartphone using the NFC function the smartphone s Wi Fi function and NFC function must be enabled A connection can be established even when the camera s power is i...

Page 22: ...refer to the download site of Camera Connect When an NFC enabled smartphone is touched to the camera before installing Camera Connect the download screen of Camera Connect will be displayed on the smartphone Interface or functions of the camera and Camera Connect are subject to change for firmware update of the camera or application update of Camera Connect iOS Android etc In such a case features ...

Page 23: ...23 Easy Connection ...

Page 24: ...Set up Register the camera s nickname p 14 Install Camera Connect on a smartphone p 22 Set up a compatible camera p 47 Set up a compatible printer p 57 Set up Connect Station Connect Register connection destinations to the camera Connect via NFC p 68 p 27 30 p 48 p 58 Use Make images viewable and shoot remotely p 34 Exchange images p 50 Print images p 61 Save images p 68 ...

Page 25: ...mages to a smartphone Operate the camera to take a picture or change camera settings using a smartphone Send images to a smartphone from the camera Install Camera Connect on the smartphone before setting up a connection p 22 To connect using a Wi Fi access point see Advanced Connection p 71 The camera cannot be connected to a smartphone when the Mode Dial is set to k ...

Page 26: ...re NFC enabled Some smartphones are not labeled with the p mark even if they are NFC enabled if you do not know whether your smartphone is NFC enabled contact the manufacturer of the smartphone Connection Method A connection may not be established with the NFC function even if the smartphone is NFC enabled In such a case establish a connection using the procedure in Connecting with Easy connection...

Page 27: ...al 1 Enable the NFC function on the camera and smartphone p 20 2 Touch a smartphone to the camera If the download site of Camera Connect appears on the smartphone install Camera Connect p 22 If an image is being played back on the camera press the x button to end the playback Touch the p mark on the smartphone to that on the camera so that they come into contact with each other When a message indi...

Page 28: ... page 44 to set them Select OK and press 0 The camera s k lamp will light up in green After a message is displayed the camera s LCD monitor will turn off The main window of Camera Connect will be displayed on the smartphone 4 Operate the camera using Camera Connect Perform further operations using Camera Connect See page 34 The settings for connecting to a smartphone are now complete The device na...

Page 29: ...ng the position or rotating horizontally Another application on the smartphone may start depending on how you touch Check the position of the p mark then touch again When touching the smartphone to the camera do not leave anything between the camera and smartphone In addition when a case is attached to the camera or smartphone communication may not be possible via NFC function The camera cannot be...

Page 30: ...amera Connect on the smartphone p 22 2 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function p 17 If a screen for setting a nickname for identification appears register a nickname p 14 3 Select q Select q Connect to smartphone and press 0 The camera s k lamp will blink 4 Select Easy connection Select Easy connection and press 0 Select OK and press 0 to go to the...

Page 31: ... camera s LCD monitor 6 Start Camera Connect on the smartphone When the Waiting to connect screen is displayed on the camera s LCD monitor start Camera Connect on the smartphone If Camera Connect is not installed on the smartphone see page 22 to install it Operation on the Smartphone 2 Smartphone s screen sample Encryption key password SSID network name Camera s screen When connecting by selecting...

Page 32: ...shed the screen on the left will appear on the camera s LCD monitor To specify viewable images press the B button See step 5 on page 44 to set them Select OK and press 0 The camera s k lamp will light up in green After a message is displayed the camera s LCD monitor will turn off The main window of Camera Connect will be displayed on the smartphone Operation on the Camera 2 The device name set on ...

Page 33: ... further operations using Camera Connect See page 34 The settings for connecting to a smartphone are now complete Operation on the Smartphone 3 You can check or change the device name on the setting screen of Camera Connect While connected the camera s auto power off does not function ...

Page 34: ...ewed Images stored in the camera can be saved on a smartphone Operations such as deletion can be performed on images stored in the camera Remote live view shooting The camera s Live View image can be viewed using a smartphone You can shoot using remote operation Location information Not supported on this camera Camera settings Camera settings can be changed Operating the Camera Using a Smartphone ...

Page 35: ... Even if movies are displayed in the list they cannot be saved to a smartphone If you send RAW images to a smartphone the high ISO speed noise reduction effect of saved images on the smartphone may become smaller Therefore if you shoot RAW images setting the image recording quality to 1 73 is recommended The connection will also be terminated if you turn the Mode Dial or open the card slot battery...

Page 36: ...i Fi NFC to Enable then select Wi Fi function 2 Select q Select q Connect to smartphone and press 0 3 Select Connect When settings for multiple connection destinations are registered select Choose set select the connection destination then connect to the destination Select Connect and press 0 On the confirmation dialog select OK Reconnecting ...

Page 37: ...o connect to the camera 5 Start Camera Connect on the smartphone A connection will be established If you do not know the SSID of the camera when reconnecting select Review change settings in step 3 to check it p 113 With NFC connection or when connecting by selecting Easy connection _Canon0A is displayed at the end of the SSID ...

Page 38: ...martphone s instruction manual 1 Enable the NFC function on the camera and smartphone p 20 2 Play back the image Press the x button to play back images 3 Touch a smartphone to the camera Touch the p mark on the smartphone to that on the camera so that they come into contact with each other If the download site of Camera Connect appears on the smartphone install Camera Connect p 22 When a message i...

Page 39: ...t an image to send Press the Y Z keys to select an image to send then press 0 By pressing the Hy button you can switch to the index display and select an image 2 Select Send img shown To select a size at which to send the image select Resize image and press 0 Select Send img shown and press 0 to send the image displayed When the transfer is complete the screen for step 1 will reappear To send anot...

Page 40: ...which to send the images select Resize image and press 0 Select Send selected and press 0 3 Select the images to send Press the Y Z keys to select the image to send then press the W X keys A checkmark X will be displayed on the upper left of the screen By pressing the Hy button you can select images from a three image display After selecting the images to send press the Q button to send them Sendi...

Page 41: ...elect Resize image Set it if necessary On the displayed screen select an image size then press 0 5 Select Send The selected images will be sent When the transfer is complete the screen for step 1 will reappear To send other images repeat steps 1 to 5 ...

Page 42: ...igh ISO speed noise reduction effect of saved images on the smartphone may become smaller Therefore if you shoot RAW images setting the image recording quality to 1 73 is recommended You can cancel the image transfer by selecting Cancel during the transfer You can select up to 50 files at a time While connected disabling the smartphone s power saving function is recommended Settings for image tran...

Page 43: ... set Wi Fi NFC to Enable then select Wi Fi function 2 Select q Select q Connect to smartphone and press 0 3 Select Review change settings Select Review change settings and press 0 Specifying Viewable Images If Viewable imgs is set to any setting other than All images remote shooting is not possible When reconnecting to a smartphone check the settings of viewable images before establishing a connec...

Page 44: ...rom past days Specify viewable images on the shooting date basis Images shot up to nine days ago can be specified Select an item then press 0 When Images shot in past days is selected images shot up to the specified number of days before the current date become viewable When a is shown for the number of days press the W X keys to specify the number of days then press 0 to confirm the selection Sel...

Page 45: ...the viewable images 1 Press the Y Z keys to select the first image to be set viewable 2 Press 0 to display the image selection screen Select an image using the Y Z keys By pressing the Hy button you can switch to the index display and select an image 3 Select an image and press 0 to set it 4 Use the same operation to specify the last image file to be set as viewable Select an image shot later than...

Page 46: ...Select Choose set Select Choose set and press 0 4 Select SET not configured Select SET not configured and press 0 The connection settings screen is displayed Follow the procedures displayed to complete the connection settings Registering Multiple Connection Settings You can register up to three connection settings in addition to the connection settings added via the NFC function To delete settings...

Page 47: ...image transfer between cameras Note that the camera cannot be connected to Canon camcorders even if they have built in wireless functions The camera cannot be connected to Canon cameras without built in wireless functions even if they support Eye Fi cards Still photos can be transferred only if their file format is JPEG For movies a send error may occur or the sent movies may not be played back de...

Page 48: ...rs register a nickname p 14 2 Select z Select z Transfer images between cameras and press 0 The camera s k lamp will blink 3 Set up the target camera When the screen on the left is displayed on the camera set up the connection on the target camera as well For the operation procedure refer to the instruction manual of the target camera When a connection is established an image on the card is displa...

Page 49: ...te that GPS information is not displayed on the camera s playback screen even if GPS information is appended to the received image Shooting locations can be viewed on a virtual map using Map Utility EOS software The geotag information appended to the movies cannot be displayed with Map Utility The connection settings are saved registered with the nickname of the camera to which a connection was es...

Page 50: ...e at which to send the image select Resize image and press 0 Select Send img shown and press 0 to send the image displayed When the transfer is complete the screen for step 1 will reappear To send another image repeat steps 1 and 2 3 Terminate the connection Press the M button to display the confirmation dialog Select OK then press 0 to terminate the connection The Wi Fi function screen will reapp...

Page 51: ... and press 0 Select Send selected and press 0 3 Select the images to send Press the Y Z keys to select the image to send then press the W X keys A checkmark X will be displayed on the upper left of the screen By pressing the Hy button you can select images from a three image display After selecting the images to send press the Q button Sending Multiple Images ...

Page 52: ...elect Send and press 0 The selected images will be sent When the transfer is complete the screen for step 1 will reappear To send other images repeat steps 1 to 5 6 Terminate the connection Press the M button to display the confirmation dialog Select OK then press 0 to terminate the connection The Wi Fi function screen will reappear ...

Page 53: ...Therefore transfer may take longer than usual RAW images cannot be sent You can select up to 50 files at a time When you reduce the image size all images to be sent at the same time are resized Note that movies or still photos that are smaller than b size are not reduced Resize S2 is enabled only for still photos shot with cameras of the same model as this camera Still photos shot with other model...

Page 54: ...elect the connection destination then connect to the destination Select Connect and press 0 On the confirmation dialog select OK Perform the reconnection procedure on the target camera as well The images on the card are displayed and the images to send can be selected By default settings are named after the nickname of the target camera Reconnecting If Wi Fi settings are cleared p 115 or the conne...

Page 55: ...ages between cameras and press 0 3 Select Choose set Select Choose set and press 0 4 Select SET not configured Select SET not configured and press 0 The connection settings screen is displayed Follow the procedures displayed to complete the connection settings Registering Multiple Connection Settings The name of the setting can be changed later p 113 To delete settings see page 114 ...

Page 56: ...56 ...

Page 57: ... explains how to connect the camera easily to a printer Connection is possible with wireless printers supporting PictBridge Wireless LAN To connect using a Wi Fi access point or connect in camera access point mode see Advanced Connection p 71 ...

Page 58: ...e printer are required For details refer to the printer s instruction manual 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function p 17 If a screen for setting a nickname for identification appears register a nickname p 14 2 Select l Select l Print from Wi Fi printer and press 0 The camera s k lamp will blink Connecting with Easy Connection ...

Page 59: ...i settings to connect to the camera On the Wi Fi settings menu of the printer to be used select the SSID network name displayed on the camera s LCD monitor For the password enter the encryption key displayed on the camera s LCD monitor Encryption key password SSID network name When connecting by selecting Easy connection _Canon0A is displayed at the end of the SSID ...

Page 60: ...nters may make a beeping sound If the printer you want to connect to does not appear select Search again and it may appear When a connection is established an image on the card is displayed The camera s k lamp will light up in green 6 Select the images to be printed Select images on the camera for printing p 61 The settings for connecting to a printer are now complete ...

Page 61: ...s 0 The print setting screen will appear 3 Print the image For the setting procedures refer to Printing Images in the Camera Instruction Manual When printing is completed the screen for step 1 will reappear To print another image repeat steps 1 to 3 4 Terminate the connection Press the M button to display the confirmation dialog Select OK then press 0 to terminate the connection The Wi Fi function...

Page 62: ...refer to Printing Images in the Camera Instruction Manual If the print order has been completed before connection proceed to step 4 4 Select Print Print can be selected only when an image is selected and printer is ready to print Select Print and press 0 Follow the procedures displayed to perform printing When printing is completed the Print order screen will reappear Printing by Specifying the Op...

Page 63: ...ppear While connected a picture cannot be taken even if the camera s shutter button is pressed When printing a large number of images or large files total size make sure that the battery is adequately charged so it does not run out during the process Movies cannot be printed RAW images cannot be printed by selecting Print order When printing select Print image and print The camera s k lamp will bl...

Page 64: ...et select the connection destination then connect to the destination Select Connect and press 0 On the confirmation dialog select OK The camera will reconnect to the printer If the printer s connection destination has been changed restore the setting to connect to the camera before performing this operation Reconnecting If you do not know the SSID of the camera when reconnecting select Review chan...

Page 65: ...Select l Select l Print from Wi Fi printer and press 0 3 Select Choose set Select Choose set and press 0 4 Select SET not configured Select SET not configured and press 0 The connection settings screen is displayed Follow the procedures displayed to complete the connection settings Registering Multiple Connection Settings To delete settings see page 114 ...

Page 66: ...66 ...

Page 67: ...arately is a device that allows you to import captured still photos and movies for viewing on your TV set smartphone etc or for sharing over a network You can easily save still photos and movies to Connect Station by holding this camera close to Connect Station ...

Page 68: ...n hold the camera s p mark close to the Connect Station s NFC connect point When a message indicating the connection is displayed on the camera s LCD monitor and Connect Station responds move the camera away from Connect Station When a connection is established Connect Station checks the images on the memory card then saves only the unsaved images The camera s k lamp will light up in green 3 Termi...

Page 69: ...ith the camera When holding the camera close to Connect Station do not leave anything between the camera and Connect Station In addition when a case is attached to the camera communication may not be possible via NFC function If the camera and Connect Station are moved too far away from each other while saving images saving may take time or the connection may be terminated If the camera s battery ...

Page 70: ...70 ...

Page 71: ...71 Advanced Connection ...

Page 72: ...Function Operation Flowchart Advanced Connection q Smartphone l Printer m Web service Set up Register a nickname p 14 Install Camera Connect on a smartphone p 22 Register with CANON iMAGE GATEWAY p 90 Register Web services on the camera p 91 Connect each device to a Wi Fi access point Connect Connect the camera to a Wi Fi access point p 73 p 89 Connect the camera to each device p 31 p 60 Use Make ...

Page 73: ... using a Wi Fi access point When you connect to a Wi Fi access point you can use the following Wi Fi functions Connect to a smartphone Print images using a Wi Fi printer Send images to a Web service To send images to a Web service skip the explanation in this chapter and see page 89 ...

Page 74: ...a detected network manually Perform the operations described on page 83 onwards Access Point Encryption This camera supports the following options for Authentication and Encryption settings Therefore the encryption used by the access point must be one of the following Authentication Open system Shared key or WPA WPA2 PSK Encryption settings WEP TKIP or AES Checking the Type of Access Point If stea...

Page 75: ...ing WPS PIN mode to establish a connection Check the position of the WPS button on the access point in advance It may take approx one minute to establish a connection 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function p 17 If a screen for setting a nickname for identification appears register a nickname p 14 2 Select an item Select q or l then press 0 The c...

Page 76: ... Connect to the access point Press the access point s WPS button For details about where the button is located and how long to press it refer to the access point s instruction manual Select OK and press 0 to establish a connection with the access point When a connection with the access point is established the next screen is displayed For Camera access point mode displayed in step 4 see page 88 ...

Page 77: ...Wi Fi function selected in step 2 p 78 If Auto setting results in an error or if you want to specify the settings manually see page 136 The IP address can only be set automatically in environments using DHCP servers or access points or routers with DHCP server functionality such that the IP addresses etc are required to be assigned automatically ...

Page 78: ...ins how to set the screens for the Wi Fi function Read the page that introduces the selected Wi Fi function Connecting to a Smartphone Step 6 on page 31 Printing Images Using a Wi Fi Printer Step 5 on page 60 Specifying Settings for the Wi Fi Function ...

Page 79: ...ble connection can be established using this shared identification number It may take approx one minute to establish a connection 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function p 17 If a screen for setting a nickname for identification appears register a nickname p 14 2 Select an item Select q or l then press 0 The camera s k lamp will blink 3 Select Se...

Page 80: ... go to the next screen 6 Specify the PIN code at the access point At the access point specify the 8 digit PIN code displayed on the camera s LCD monitor For instructions on setting PIN codes at the access point refer to the access point s instruction manual After the PIN code is specified select OK and press 0 For Camera access point mode displayed in step 4 see page 88 ...

Page 81: ...Select Auto setting and press 0 Select OK and press 0 to display the setting screen for the Wi Fi function selected in step 2 p 82 If Auto setting results in an error or if you want to specify the settings manually see page 136 The IP address can only be set automatically in environments using DHCP servers or access points or routers with DHCP server functionality such that the IP addresses etc ar...

Page 82: ...ins how to set the screens for the Wi Fi function Read the page that introduces the selected Wi Fi function Connecting to a Smartphone Step 6 on page 31 Printing Images Using a Wi Fi Printer Step 5 on page 60 Specifying Settings for the Wi Fi Function ...

Page 83: ... NFC to Enable then select Wi Fi function p 17 If a screen for setting a nickname for identification appears register a nickname p 14 2 Select an item Select q or l then press 0 The camera s k lamp will blink 3 Select Select a network Select Select a network and press 0 Select OK and press 0 to go to the next screen Connecting to a Detected Network Manually Selecting the Access Point ...

Page 84: ...is encrypted 3 Channel used Refresh and Manual settings Scroll down the screen in step 4 to display Refresh and Manual settings To search for access points again select Refresh To configure settings for the access point manually select Manual settings Enter the SSID using the virtual keyboard and then configure settings following the instructions displayed 1 2 3 For Camera access point mode displa...

Page 85: ...5 to 7 5 Select a key index The Key index screen is displayed only if WEP encryption is used by the access point Select the key index number specified for the access point then press 0 Select OK and press 0 to go to the next screen 6 Select the format and the number of characters used for the key Select the format and the number of characters used for the key then press 0 Select OK and press 0 to ...

Page 86: ... function selected in step 2 p 87 If Auto setting results in an error or if you want to specify the settings manually see page 138 Setting the IP Address The IP address can only be set automatically in environments using DHCP servers or access points or routers with DHCP server functionality such that the IP addresses etc are required to be assigned automatically ...

Page 87: ...n explains how to set the screens for the Wi Fi function Read the page that introduces the selected Wi Fi function Connecting to a Smartphone Step 6 on page 31 Printing Images Using a Wi Fi Printer Step 5 on page 60 Specifying Settings for the Wi Fi Function ...

Page 88: ...the camera directly to each device Displayed when q or l is selected in Wi Fi function In camera access point mode the following two connection methods are available Easy connection See page 30 or 58 to establish a connection Manual connection See page 136 to establish a connection Camera Access Point Mode ...

Page 89: ...89 7 Connecting to a Web Service You can register various Web services on the camera and send images stored in the camera to them ...

Page 90: ...iMAGE GATEWAY Web services are not supported in certain countries and areas For information on supported countries and areas refer to the Canon website www canon com cig To use CANON iMAGE GATEWAY you must be able to connect to the Internet An account with an internet service provider is necessary browser software needs to be installed and a line connection must be completed For information on web...

Page 91: ...N iMAGE GATEWAY member free of charge If you are already a member proceed to step 3 3 Connect the camera and computer with the interface cable sold separately Before connection set 53 Wi Fi NFC to Disable 4 Start EOS Utility on the computer log in to CANON iMAGE GATEWAY then configure the camera s settings to enable access to Web services For details refer to the EOS Utility Instruction Manual 5 D...

Page 92: ...a detected network manually Perform the operations described on page 99 onwards Access Point Encryption This camera supports the following options for Authentication and Encryption settings Therefore the encryption used by the access point must be one of the following Authentication Open system Shared key or WPA WPA2 PSK Encryption settings WEP TKIP or AES Checking the Type of Access Point If stea...

Page 93: ...be more difficult to establish a connection In such a case try using WPS PIN mode to establish a connection Check the position of the WPS button on the access point in advance It may take approx one minute to establish a connection 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function p 17 If a screen for setting a nickname for identification appears register ...

Page 94: ...g on settings p 91 The Web service to connect to can be changed when reconnecting p 108 The camera s k lamp will blink Depending on the selected Web service the Send to screen is displayed Select a destination p 103 4 Select Connect with WPS Select Connect with WPS and press 0 5 Select WPS PBC mode Select WPS PBC mode and press 0 Select OK and press 0 to go to the next screen ...

Page 95: ...t Auto setting and press 0 Select OK and press 0 to display an image on the card The camera s k lamp will light up in green If Auto setting results in an error or if you want to specify the settings manually see page 136 8 Select the image s to send Select and send image s For information on how to send images see page 104 The settings for connecting to a Web service are now complete The IP addres...

Page 96: ... a connection 1 Select Wi Fi function Under the 53 tab set Wi Fi NFC to Enable then select Wi Fi function p 17 If a screen for setting a nickname for identification appears register a nickname p 14 2 Select m Select m Upload to Web service and press 0 3 Select a Web service Select a Web service to connect to then press 0 The contents and ordering of the list of items displayed will vary depending ...

Page 97: ...oint At the access point specify the 8 digit PIN code displayed on the camera s LCD monitor For instructions on setting PIN codes at the access point refer to the access point s instruction manual After the PIN code is specified select OK and press 0 7 Connect to the access point Select OK and press 0 to establish a connection with the access point When a connection with the access point is establ...

Page 98: ... want to specify the settings manually see page 136 9 Select the image s to send Select and send image s For information on how to send images see page 104 The settings for connecting to a Web service are now complete The IP address can only be set automatically in environments using DHCP servers or access points or routers with DHCP server functionality such that the IP addresses etc are required...

Page 99: ...r a nickname p 14 2 Select m Select m Upload to Web service and press 0 3 Select a Web service Select a Web service to connect to then press 0 The contents and ordering of the list of items displayed will vary depending on settings p 91 The Web service to connect to can be changed when reconnecting p 108 The camera s k lamp will blink Depending on the selected Web service the Send to screen is dis...

Page 100: ... displayed if the access point is encrypted 3 Channel used Refresh and Manual settings Scroll down the screen in step 4 to display Refresh and Manual settings To search for access points again select Refresh To configure settings for the access point manually select Manual settings Enter the SSID using the virtual keyboard and then configure settings following the instructions displayed 1 2 3 ...

Page 101: ...5 to 7 5 Select a key index The Key index screen is displayed only if WEP encryption is used by the access point Select the key index number specified for the access point then press 0 Select OK and press 0 to go to the next screen 6 Select the format and the number of characters used for the key Select the format and the number of characters used for the key then press 0 Select OK and press 0 to ...

Page 102: ...t to specify the settings manually see page 136 9 Select the image s to send Select and send image s For information on how to send images see page 104 The settings for connecting to a Web service are now complete Setting the IP Address The IP address can only be set automatically in environments using DHCP servers or access points or routers with DHCP server functionality such that the IP address...

Page 103: ...ttings you must use a computer For more information refer to the EOS Utility Instruction Manual When w Email or other service is selected on the Upload to Web service screen the Send to screen may be displayed Select the destination from the list of registered destinations and press 0 The procedures for setting up a connection and sending images are the same as those for other Web services Send To...

Page 104: ...ndex display and select an image 2 Select Send img shown To select a size at which to send the image select Resize image and press 0 Select Send img shown and press 0 The displayed image will be sent On the screen to complete the process for sending the image select OK to terminate the connection and return to the screen to select a Web service Sending Images to a Web Service Sending Images Indivi...

Page 105: ...t Send selected To select a size at which to send the images select Resize image and press 0 Select Send selected and press 0 3 Select the images to send Press the Y Z keys to select the image to send then press the W X keys A checkmark X will be displayed on the upper left of the screen By pressing the Hy button you can switch to the three image display and select an image After selecting the ima...

Page 106: ...e size then press 0 5 Select Send Select Send and press 0 The selected images will be sent On the screen to complete the process for sending the image select OK to terminate the connection and return to the screen to select a Web service When the Terms of use screen is displayed thoroughly read the message then select I Agree The screen can be scrolled up and down by pressing the W X keys ...

Page 107: ...0 files at a time You can select and send up to 10 files at a time to YouTube When you reduce the image size all images to be sent at the same time are resized Note that movies or still photos that are smaller than b size are not reduced Resize S2 is enabled only for still photos shot with cameras of the same model as this camera Still photos shot with other models are sent without resizing When a...

Page 108: ... select Wi Fi function 2 Select m Select m Upload to Web service and press 0 3 Select a Web service Select a Web service and press 0 When the Send to screen p 103 is displayed select a destination and go to step 4 4 Select Connect When settings for multiple connection destinations are registered select Choose set select the connection destination then connect to the destination Select Connect and ...

Page 109: ...eb service Select a Web service and press 0 When the Send to screen p 103 is displayed select a destination and go to step 4 4 Select Choose set Select Choose set and press 0 5 Select SET not configured Select SET not configured and press 0 The connection settings screen is displayed Follow the procedures displayed to complete the connection settings Registering Multiple Connection Settings To del...

Page 110: ...110 ...

Page 111: ...111 8 Checking and Operating Connection Settings This section explains how to check or change the connection settings delete the settings clear the wireless function settings etc ...

Page 112: ...ings for Select an item then press 0 When you select an item for which no setting is saved the connection settings screen is displayed When you select m a screen to select a Web service is displayed The same settings are displayed for any Web service selected 3 Select Review change settings Select the connection destination on the Choose set screen select Review change settings then press 0 Checki...

Page 113: ...ttings configuration appears Configure connection settings again following the procedures displayed Change settings name Change the name of the settings Select Change settings name then enter the name of the settings using the virtual keyboard p 16 Viewable imgs p 43 Displayed when q Connect to smartphone is selected Settings will appear at the bottom of the screen Confirm set Check the settings W...

Page 114: ...reen for step 3 on page 112 to delete connection settings saved on the camera 1 Select Delete settings Select Delete settings and press 0 2 Select the setting to delete Select the setting to delete then press 0 Select OK on the confirmation dialog to delete the setting Deleting Settings ...

Page 115: ...3 tab set Wi Fi NFC to Enable then select Wi Fi function 2 Press the B button The general settings screen is displayed 3 Select Clear Wi Fi settings Select Clear Wi Fi settings then press 0 4 Select OK Select OK and press 0 Settings for Wi Fi function are cleared and the menu screen will reappear Clearing Wi Fi Function Settings Performing 53 Clear settings does not clear settings for 53 Wi Fi fun...

Page 116: ...ard p 16 Error details Selectable when a connection error has occurred When you select Error details you can check the connection error content p 118 Clear Wi Fi settings p 115 Delete all settings for Wi Fi function Nickname You can check the nickname set for the camera MAC address You can check the MAC address of the camera General Settings Screen Since the nickname is necessary for wireless sett...

Page 117: ...117 9 Troubleshooting Guide ...

Page 118: ...chart to jump to the corresponding page Responding to Error Messages 11 p 119 12 p 119 21 p 120 22 p 121 23 p 122 61 p 123 63 p 124 64 p 124 65 p 125 66 p 125 67 p 125 68 p 126 69 p 126 91 p 126 101 p 126 102 p 127 103 p 127 104 p 127 105 p 128 106 p 128 107 p 128 108 p 128 109 p 128 121 p 128 122 p 129 123 p 129 124 p 129 125 p 129 126 p 129 127 p 130 141 p 130 142 p 130 When an error occurs Err ...

Page 119: ... setting is case sensitive so check upper and lower case characters Make sure that the correct encryption key for authentication is entered on the camera p 85 101 Is the power of the target device and access point on Turn on the target device and access point then wait a while If a connection still cannot be established perform the procedures to establish the connection again Is the camera too far...

Page 120: ...assigned addresses by the DHCP server from the network to reduce the number of addresses in use Is the DHCP server working correctly Check the DHCP server settings to make sure it is working correctly as a DHCP server If applicable ask your network administrator to ensure the DHCP server is available What to check on the network as a whole Does your network include a router or similar device that ...

Page 121: ...NS server make sure IP addresses and the corresponding names are entered correctly Is the DNS server working correctly Check the DNS server settings to make sure the server is working correctly as a DNS server If applicable ask your network administrator to ensure the DNS server is available What to check on the network as a whole Does your network include a router or similar device that serves as...

Page 122: ...HCP server change the setting to Auto setting p 86 102 23 Device with same IP address exists on selected network Responding to Error Messages 21 23 Check also the following points when responding to errors numbered 21 23 Are the camera and the access point set to use the same encryption key for authentication This error occurs if the encryption keys do not match when the authentication method for ...

Page 123: ...access point closer together What to check on the camera Does the SSID set on the camera match that of the access point Check the SSID at the access point then set the same SSID on the camera p 84 100 What to check at the access point Is the access point turned on Turn on the power of the access point If filtering by MAC address is active is the MAC address of the camera used registered at the acc...

Page 124: ...MAC address is active is the MAC address of the camera used registered at the access point Register the MAC address of the camera used at the access point The MAC address can be checked on the General sett screen p 116 Are the camera and the access point set to use the same encryption method The camera supports the following encryption methods WEP TKIP and AES p 74 92 If filtering by MAC address i...

Page 125: ...iance in use nearby interfering with IEEE 802 11b g n 2 4 GHz band or influence of rain or high humidity p 132 Are the camera and the access point set to use the same encryption key for authentication The setting is case sensitive so check upper and lower case characters Make sure that the correct encryption key for authentication is set on the camera p 85 101 Are the camera and the access point s...

Page 126: ...problem other than error code number 11 to 69 occurred Turn off and on the camera s power switch Has the procedure to establish a connection between cameras been performed on the other camera as well Perform the procedure to establish a connection between cameras on the other camera as well When reconnecting cameras for which connection settings have been registered perform the reconnection proced...

Page 127: ... file names cannot be created automatically Replace the card in the camera to receive data then try sending the data again Is the card working properly Replace the card in the camera to receive data then try sending the data again Is the camera to receive data ready to receive data Check the battery of the camera to receive data and connection status then try sending the data again Does the card i...

Page 128: ... the connection status and connect the cameras again Are you sending an MP4 format movie to this camera This camera cannot receive MP4 format movies Connect the cameras again A problem other than those described in errors 101 through 108 occurred during the connection between cameras Connect the cameras again The target Web server does not have enough free space Delete unnecessary images on the We...

Page 129: ...ble sold separately and reconfigure Web service settings using EOS Utility p 91 This error may be displayed if the camera s time setting is significantly off from the actual time Check if the correct time is set on the camera Is the network connected Check the connection status of the network CANON iMAGE GATEWAY is under maintenance or load is concentrated temporarily Try connecting to the Web ser...

Page 130: ...inter again after the printing process is finished Is another camera connected to the printer Connect to the printer again after the connection between the printer and the other camera has been terminated Is the power of the printer on Connect to the printer again after turning on the printer 127 An error has occurred 141 Printer is busy Try connecting again 142 Could not acquire printer informati...

Page 131: ...on Terminate the connection then perform the operation Even with a combination of the same camera and smartphone if you have changed the settings or selected a different setting reconnection may not be established even after selecting the same SSID In such a case delete the camera connection settings from the Wi Fi settings on the smartphone and set up a connection again If Camera Connect is left ...

Page 132: ...he 2 4 GHz band For this reason the wireless LAN transmission rate will drop if there are Bluetooth devices microwave ovens cordless telephones microphones smartphones other cameras or similar devices operating on the same frequency band nearby When connecting multiple cameras to one access point make sure the cameras IP addresses are different When multiple cameras are connected to one access poi...

Page 133: ...horized access to the network you are using to steal modify or destroy information Additionally you could fall victim to other types of unauthorized access such as impersonation where someone assumes an identity to gain access to unauthorized information or springboard attacks where someone gains unauthorized access to your network as a springboard to cover their tracks when infiltrating other sys...

Page 134: ... ifconfig a and press the Return key The IP address assigned to the computer is indicated in the en0 item next to inet in the format For information about the Terminal application refer to the Mac OS X help To avoid using the same IP address for the computer and other devices on the network change the rightmost number when configuring the IP address assigned to the camera in the processes describe...

Page 135: ...135 10 Reference ...

Page 136: ...ction and press 0 Select OK and press 0 to go to the next screen 2 Enter an SSID network name Enter any characters using the virtual keyboard p 16 When you are finished press the M button 3 Select the desired channel setting Select an item then press 0 To specify the settings manually select Manual setting then turn the 6 dial Select OK and press 0 to go to the next screen Setting up the Network M...

Page 137: ... 0 For encryption select AES Select OK and press 0 When AES is selected the virtual keyboard p 16 is displayed Enter any encryption key of eight characters then press the M button to set The set SSID and encryption key are displayed Subsequent operations are the same as when Easy connection is selected ...

Page 138: ...item to be set Select an item and press 0 The number entry screen will appear To use a gateway select Enable select Address then press 0 3 Enter the desired values Turn the 6 dial to move the input position in the upper area and press the Y Z keys to select the number Press 0 to enter the selected number To set the entered values and return to the screen for step 2 press the M button Setting up th...

Page 139: ...completed setting the necessary items select OK and press 0 The setting screen for the Wi Fi function will appear If you are not sure what to enter see Checking Network Settings p 134 or ask the network administrator or another person knowledgeable about the network ...

Page 140: ... communication with smartphones or connection to Connect Station 9Wi Fi Functions Connection to Images can be viewed controlled and received using smartphones a smartphone Remote control of the camera using a smartphone is possible Images can be sent to a smartphone Transfer images Transferring one image Transferring selected images between cameras Transferring resized images Print from Wi Fi prin...

Page 141: ... countries The Wi Fi CERTIFIED logo and the Wi Fi Protected Setup mark are trademarks of the Wi Fi Alliance WPS used on camera settings screens and in this manual stands for Wi Fi Protected Setup UPnP is a trademark of the UPnP Implementers Corporation The N Mark is a trademark or registered trademark of NFC Forum Inc in the United States and in other countries All other trademarks are the propert...

Page 142: ... 102 138 K Keyboard 16 M MAC address 74 92 116 N NFC 20 27 68 Sending images 38 Nickname 14 Notes 132 P PictBridge 57 PIN code connection mode 79 96 Printer Printing 57 Printing with a Wi Fi printer 57 Pushbutton connection mode 75 93 R Reconnecting 36 54 64 108 Reducing the image size 41 52 106 Remote operation 34 S Selecting a network 73 Sending images 38 50 104 Settings 112 Changing 113 Changin...

Page 143: ...143 Index T Transferring images between cameras 47 Troubleshooting guide 117 V Viewing images 34 W WPS Wi Fi Protected Setup 74 92 PBC mode 75 93 PIN mode 79 96 ...

Page 144: ...apan Europe Africa Middle East CANON EUROPA N V Bovenkerkerweg 59 1185 XB Amstelveen The Netherlands For your local Canon office please refer to your warranty card or to www canon europe com Support The product and associated warranty are provided in European countries by Canon Europa N V ...

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Canon EOS 2000D, Instruction Manual

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