Canon E4200 Series Online Manual Download Page 510 | Manualshive

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Cannot Receive a Fax, Cannot Print a Fax

Check1

Is power turned on?

• You cannot receive faxes if the power is turned off. Press the

ON

button to turn the power on.

• If you unplugged the power cord without turning off the power (the

ON

lamp is lit), reconnecting it turns on

the power automatically.

• If you unplugged the power cord after pressing the

ON

button to turn off the power (the

ON

lamp is off),

reconnect it, and then press the

ON

button to turn on the power.

• If the power was turned off due to power failure, etc., the power is automatically turned on when the power

failure is resolved.

Important

• Confirm that the

ON

lamp is off before unplugging the power cord, and then unplug the power cord.

If a power failure occurs or you unplug the power cord, all faxes stored in the printer's memory are deleted.

For details on how to unplug the power cord, see

Unplugging the Printer

Note

• If the faxes stored in the printer's memory are deleted by a power failure or unplugging the power cord, the

list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed after turning
the printer on.

Summary of Reports and Lists

Check2

Is the printer's memory full?

Print the received faxes stored in the printer's memory or save them on the memory card, and then delete them
from the printer's memory and have the sender resend the faxes.

Document Stored in Printer's Memory

Check3

Does an error occur during reception?

• Ensure that a message is displayed on the Fax standby screen. When a message is displayed on the Fax

standby screen, check the cause.

A Message for Faxing Is Displayed on the LCD

• Print ACTIVITY REPORT and check for an error.

Summary of Reports and Lists

If a reception error has occurred, see below.

Errors Often Occur When Received a Fax

Check4

Is telephone line cable connected to external device jack?

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Summary of Contents for E4200 Series

Page 1: ...E4200 series Online Manual English ...

Page 2: ...rinting Network Settings 55 Reconfiguration Method of Wi Fi Connection 59 IJ Network Device Setup Utility Windows 60 IJ Network Device Setup Utility 61 Starting Up IJ Network Device Setup Utility 62 Diagnosing and Repairing Network Settings 63 Performing Changing Network Settings 64 Canon IJ Network Device Setup Utility Screen 65 Performing Network Settings 69 Performing Changing Wired LAN Connect...

Page 3: ... Maintenance Procedure 119 Printing the Nozzle Check Pattern 122 Examining the Nozzle Check Pattern 123 Cleaning the Print Head 124 Deep Print Head Cleaning 125 Aligning the Print Head 126 Cleaning 129 Cleaning Paper Feed Rollers 130 Cleaning Inside the Printer Bottom Plate Cleaning 132 Overview 134 Safety 135 Safety Precautions 136 Regulatory Information 139 WEEE EU EEA 140 Handling Precautions 1...

Page 4: ...s 177 Changing the Print Options 178 Registering a Frequently Used Printing Profile 179 Setting the FINE Cartridge to be Used 181 Managing the Printer Power 182 Changing the Printer Operation Mode 184 Changing Settings from Operation Panel 186 Changing Settings from Operation Panel 187 Setting Items on Operation Panel 188 FAX settings 189 Print settings 194 LAN settings 195 Other dev settings 198 ...

Page 5: ...on 232 Setting the Number of Copies and Printing Order 233 Execute Borderless Printing 235 Scaled Printing 238 Page Layout Printing 241 Tiling Poster Printing 243 Duplex Printing 246 Setting Up Envelope Printing 250 Printing on Postcards 252 Overview of the Printer Driver 254 Canon IJ Printer Driver 255 Opening Printer Driver s Setup Screen 256 Canon IJ Status Monitor 257 Checking Ink Status from ...

Page 6: ... Features 312 Scanning Easily Auto Scan 314 Scanning Documents and Photos 315 Creating Editing PDF Files 316 Scanning Using Application Software ScanGear 319 What Is ScanGear Scanner Driver 320 Starting ScanGear Scanner Driver 322 Scanning in Basic Mode 323 ScanGear Scanner Driver Screens 326 Basic Mode Tab 327 Advanced Mode Tab 335 General Notes Scanner Driver 341 Scanning Tips 343 Positioning Or...

Page 7: ... Deleting a Fax telephone Number Using Speed Dial Utility2 391 Changing Sender Information Using Speed Dial Utility2 392 Registering Changing Rejected Number Using Speed Dial Utility2 393 Registering Telephone Directory Has been Saved on Your Computer to Printer 394 Sending Faxes Using Operation Panel of Printer 395 Sending Faxes by Entering Fax Telephone Number 396 Resending Faxes Redialing Busy ...

Page 8: ...ter Settings Screen During Wi Fi Setup Windows Checking Wi Fi Environment 447 Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Printer s IP Address 449 Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Security Software Settings 450 Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking...

Page 9: ... Not Start 502 Faxing Problems 503 Problems Sending Faxes 504 Cannot Send a Fax 505 Errors Often Occur When Send a Fax 508 Problems Receiving Faxes 509 Cannot Receive a Fax Cannot Print a Fax 510 Telephone Problems 513 Cannot Dial 514 Telephone Disconnects During a Call 515 Poor Quality Fax Received 516 Mechanical Problems 517 Printer Does Not Turn On 518 Printer Turns Off Unexpectedly or Repeated...

Page 10: ...or Paper Jams 535 1300 536 1303 538 1304 539 Paper Is Jammed inside Printer 540 Removing Jammed Paper from Rear Side 543 1003 546 1200 547 1203 548 1250 549 1401 550 1430 551 1485 552 1682 553 1686 554 1688 555 168A 556 1890 557 2110 558 2900 560 2901 561 4103 562 5011 563 5012 564 5100 565 5200 566 5B02 567 6000 568 ...

Page 11: ...Using Online Manual Operating Environment Symbols Used in This Document Touch enabled Device Users Windows Printing Online Manual Trademarks and Licenses Screenshots in This Manual 11 ...

Page 12: ...sonal injury or property damage caused by incorrect operation of the equipment These must be observed for safe operation Important Instructions including important information that must be observed to avoid damage and injury or improper use of the product Be sure to read these instructions Note Instructions including notes for operation and additional explanations Basics Instructions explaining ba...

Page 13: ...ows For touch actions you need to replace right click in this document with the action set on the operating system For example if the action is set to press and hold on your operating system replace right click with press and hold 13 ...

Page 14: ...iliates in the USA and or other countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2015 Apple Inc All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of...

Page 15: ...s indicated by a copyright notice that is included in or attached to the work an example is provided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaborations or other modifications represent as a whole an original work of authorship For the purposes of this Li...

Page 16: ... excluding those notices that do not pertain to any part of the Derivative Works and 4 If the Work includes a NOTICE text file as part of its distribution then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the follow...

Page 17: ...g such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright ...

Page 18: ...mbridge Broadband Ltd copyright notice BSD Portions of this code are copyright c 2001 2003 Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Re...

Page 19: ...TS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice BSD Copyright c 2003 2012 Sparta Inc All rights reserved Redistribution and use in source and binary forms with...

Page 20: ...ECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 7 ...

Page 21: ... DISCLAIMED IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISI...

Page 22: ...s in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PRO...

Page 23: ...copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit persons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice s...

Page 24: ...ight notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this soft...

Page 25: ...ifications in commercial products We disclaim all warranties covering The FreeType Project and assume no liability related to The FreeType Project Finally many people asked us for a preferred form for a credit disclaimer to use in compliance with this license We thus encourage you to use the following text Portions of this software are copyright year The FreeType Project www freetype org All right...

Page 26: ...l copies of source files o Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not jus...

Page 27: ...hout modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation or other materials provided with the distribution N...

Page 28: ...Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone Tablet Copying Faxing 28 ...

Page 29: ... with Easy PhotoPrint Editor 1 Open the front cover A gently The paper output tray B opens 2 Pull out the cassette until it stops 3 Use the right paper guide C to slide both paper guides all the way out 4 Load photo paper in portrait orientation WITH PRINT SIDE FACING DOWN 29 ...

Page 30: ... paper guides with both sides of the paper stack The above figure shows the printer with the paper output tray raised 6 Push cassette back until arrow on front cover is aligned with edge of printer After pushing the cassette back the paper information registration screen for the cassette is displayed on the LCD 30 ...

Page 31: ...erisk on the LCD indicates the current setting 9 Use the button to select the type of the loaded paper in the cassette then press the OK button Follow the instructions of any messages displayed to register the paper information 10 Pull the paper output support D out from the paper output tray 11 Open the output tray extension E 31 ...

Page 32: ...uble click the Canon Utilities folder the Easy PhotoPrint Editor folder and then the Easy PhotoPrint Editor icon 13 Click Photos icon F 14 Click Browse G in From computer and select folder with photos you want to print 15 Click photos H you want to print and select Open I For Windows To select two or more photos at a time click photos while pressing the Ctrl key For macOS To select two or more pho...

Page 33: ...to enables you to specify the number of copies for all photos with a single setting Selecting Same No of each photo disables the number of copies setting specified for each photo When unchecked the previous settings for each copy are re enabled for specifying the number of copies is also re enabled 17 Start printing For Windows Click Print K For macOS Click Next When the Print dialog appears speci...

Page 34: ...Note Easy PhotoPrint Editor lets you easily create and print original collages cards or calendars using your favorite photos Easy PhotoPrint Editor Guide 34 ...

Page 35: ...n PRINT Inkjet SELPHY see below Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY 1 Open the front cover A gently The paper output tray B opens 2 Pull out the cassette until it stops 3 Use the right paper guide C to slide both paper guides all the way out 4 Load photo paper in portrait orientation WITH PRINT SIDE FACING DOWN 35 ...

Page 36: ... paper guides with both sides of the paper stack The above figure shows the printer with the paper output tray raised 6 Push cassette back until arrow on front cover is aligned with edge of printer After pushing the cassette back the paper information registration screen for the cassette is displayed on the LCD 36 ...

Page 37: ...erisk on the LCD indicates the current setting 9 Use the button to select the type of the loaded paper in the cassette then press the OK button Follow the instructions of any messages displayed to register the paper information 10 Pull the paper output support D out from the paper output tray 11 Open the output tray extension E 37 ...

Page 38: ...one tablet 13 Select Photo Print on Canon PRINT Inkjet SELPHY The list of photos saved on your smartphone tablet is displayed 14 Select a photo You can also select multiple photos at once 15 Specify the number of copies paper size etc 16 Select Print 38 ...

Page 39: ...to plain paper loaded 1 Open the front cover A gently The paper output tray B opens 2 Pull out the cassette until it stops 3 Use the right paper guide C to slide both paper guides all the way out 4 Load plain paper in portrait orientation WITH PRINT SIDE FACING DOWN 39 ...

Page 40: ... paper guides with both sides of the paper stack The above figure shows the printer with the paper output tray raised 6 Push cassette back until arrow on front cover is aligned with edge of printer After pushing the cassette back the paper information registration screen for the cassette is displayed on the LCD 40 ...

Page 41: ...erisk on the LCD indicates the current setting 9 Use the button to select the type of the loaded paper in the cassette then press the OK button Follow the instructions of any messages displayed to register the paper information 10 Pull the paper output support D out from the paper output tray 11 Open the output tray extension E 41 ...

Page 42: ...tton F 13 Open the document cover G 14 Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark H Note To copy two or more documents continuously load them in the ADF Auto Document Feeder 42 ...

Page 43: ...ose the document cover gently 16 Confirm the paper settings then press the Black button I or Color button J Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 43 ...

Page 44: ...ple documents in black and white as follows 1 Open the document tray A 2 Slide the document guide B all the way out 3 Insert the document WITH THE SIDE TO SCAN FACING UP 4 Align document guide B with document width 44 ...

Page 45: ...5 Press the FAX button C 6 Use the Numeric buttons D to enter the fax number 7 Press the Black button E Note Many other convenient faxing features are available Faxing 45 ...

Page 46: ... cannot be used If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct the connection between the device and wireless router will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connec...

Page 47: ...hecking Printer Connection Status Using IJ Network Device Setup Utility Performing Changing Network Settings Windows For Windows you can perform network settings using IJ Network Device Setup Utility IJ Network Device Setup Utility Windows Diagnosing and Repairing Network Settings Windows macOS You can diagnose or repair network settings using IJ Network Device Setup Utility For Windows IJ Network...

Page 48: ...s router will be temporarily disabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with no security protection your personal information could be disclosed to a third party Wireless Direct Important If a device is connected to the Internet via a wireless r...

Page 49: ...then configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the d...

Page 50: ...Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of Wi Fi Connection 50 ...

Page 51: ...t setting 15 minutes Enab disab Bonjour Enable Service name Canon E4200 series LPR setting Active RAW protocol Active LLMNR Active XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defaults Item Default Network name SSID for wireless direct DIRECT abXX E4200series 1 WL Direct dev name DIRECT abXX E4200series 1 Pas...

Page 52: ...om and XX represents last two digits of printer s MAC address The value is specified when the printer is turned on for the first time 2 The password is specified automatically when the printer is turned on for the first time 52 ...

Page 53: ...acOS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and the printer s serial number to select the printer from among those that appear Note Serial number may not appear on result screen To check the printer s MAC address and the serial number print out the net...

Page 54: ...Windows To add a computer to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or from the web page For macOS To connect an additional computer to the printer via LAN or to change from USB to LAN connection perform setup from the web page 54 ...

Page 55: ...formation The following information on the printer s network setting is printed out Some setting values are not displayed depending on the printer settings Item Num ber Item Description Setting 1 Product Information Product information 1 1 Product Name Product name XXXXXXXX 1 2 ROM Version ROM version XXXXXXXX 1 3 Serial Number Serial number XXXXXXXX 2 Network Diagnostics Network diagnostics 2 1 D...

Page 56: ...XX 3 2 15 TCP IPv6 TCP IPv6 Enable Disable 3 2 16 Link Local Address Link local address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 17 Link Local Prefix Length Link local prefix length XXX 3 2 18 Stateless Address1 Stateless address 1 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX 3 2 19 Stateless Prefix Length1 Stateless prefix length 1 XXX 3 2 20 Stateless Address2 Stateless address 2 XXXX XXXX XXXX XX...

Page 57: ...on Connection status Active Inactive 3 3 3 SSID SSID Wireless Direct network name SSID 3 3 4 Password Password Wireless Direct password 10 alphanumeric characters 3 3 5 Channel Channel 3 3 3 6 Encryption Encryption method AES 3 3 7 Authentication Authentication method WPA2 PSK 3 3 8 TCP IPv4 TCP IPv4 Enable 3 3 9 IP Address IP address XXX XXX XXX XXX 3 3 10 Subnet Mask Subnet mask XXX XXX XXX XXX ...

Page 58: ...hanumeric characters 5 11 LLMNR LLMNR setting Enable Disable 5 12 SNMP SNMP setting Enable Disable 5 14 DNS Server Obtain DNS server ad dress automatically Auto Manual 5 15 Primary Server Primary server address XXX XXX XXX XXX 5 16 Secondary Server Secondary server ad dress XXX XXX XXX XXX 5 17 Proxy Server Proxy server setting Enable Disable 5 18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX 5...

Page 59: ...lity Important Before you perform settings using IJ Network Device Setup Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Check that printer is turned on 2 Press Setup button The Setup menu screen appears 3 Select Wi Fi setup and press OK button 4 Select Easy Wi Fi connect and press OK button Follow instructions on your smartphone or tablet 5 If message say...

Page 60: ...Windows IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function 60 ...

Page 61: ...tion IJ Network Device Setup Utility repairs the status of the printer and computer Not available for some models Important Depending on the printer you are using an administrator password is already specified for the printer at the time of purchase When you change the network settings authentication by the administrator password is required For details Administrator Password For improving securit...

Page 62: ...en select the Search charm and search for IJ Network Device Setup Utility In Windows 7 or Windows Vista click Start and select All Programs Canon Utilities IJ Network Device Setup Utility and then IJ Network Device Setup Utility When you start up IJ Network Device Setup Utility a message appears Check the message and select Yes The screen below appears Select Diagnose and Repair or Printer Network...

Page 63: ...on Follow the procedure below 1 Start up IJ Network Device Setup Utility 2 Check the displayed message and select Yes 3 Select Diagnose and Repair on the displayed screen Perform operations following the instructions on the screen Note This function checks the following items whether the computer is connected to the router whether a web page on the Internet can be viewed whether the printer can be...

Page 64: ...Performing Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 64 ...

Page 65: ...of detected printer The icon below appears on the left if the printer cannot be used Appears when the printer requires setup or has not been configured Appears when the IP address is duplicated to another printer Appears when you cannot communicate with the printer Note If a printer you want to use is not detected try to set the criteria for printer search Setting Criteria for Printer Search Searc...

Page 66: ...p Note If USB is selected from the pulldown menu on the toolbar is displayed E Location Displays the printer location if it is registered Nothing is displayed if the printer status is Requires Setup Note If USB is selected from the pulldown menu on the toolbar nothing is displayed Assigning Printer Information F Connection Method Displays printer connection method wired LAN Wi Fi or USB Note If US...

Page 67: ...lldown menu on the toolbar nothing is displayed The printer with Requires Setup displayed on Status is not displayed Assigning Printer Information J IPv6 On appears when an IPv6 address is assigned for the printer Note If USB is selected from the pulldown menu on the toolbar is displayed K Displays the printer status and operation guides Selecting a printer from the printer list displays its curre...

Page 68: ...tects printers Note This item has the same function as Update in the View menu C Stops detecting printers Note This item has the same function as Cancel in the View menu D Switches the printer list IPv4 IPv6 or USB printers Note This item has the same function as Switch View in the View menu You can also display the USB connected printer list Not available for some models In this case select USB E...

Page 69: ...Performing Network Settings Performing Changing Wired LAN Connection Ethernet Cable Settings Performing Changing Wi Fi Settings Assigning Printer Information 69 ...

Page 70: ...the printer with Wired LAN displayed on Connection Method and Available displayed on Status to perform settings You can perform settings for a printer with Available not displayed on Status via USB connection To perform setup for a USB connected printer select USB from the pulldown menu on the toolbar and select the printer to perform change settings 5 Select Network Settings on Printer Settings m...

Page 71: ... use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router C Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address subnet mask and default gateway IPv6 settings Note If USB is selected from the pulldown menu on the...

Page 72: ...are using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP address prefix length Note This setting item is not available depending on the printer you are using D Use DHCPv6 Select when you obtain an IP address using DHCPv6 Note This setting item is not avail...

Page 73: ...3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to perform change settings from printer list Select the printer with Wi Fi displayed on Connection Method and Available or Requires Setup displayed on Status to perform settings You can perform settings for a printer with Available or Requires Setup not displayed on Status via USB connection To per...

Page 74: ... Fi with a wireless router Direct Connects the printer to wireless communication devices smartphone or tablet without a wireless router Note If Direct is selected all items are displayed in a gray out status and you cannot perform any settings In addition you cannot connect to Internet from your computer depending on your operating environment B Network Name SSID The network name SSID of the Wi Fi...

Page 75: ... used over the Wi Fi IPv4 settings Note The setting items below are available only when Infrastructure is selected for Network Type If Direct is selected all items are displayed in a gray out status and you cannot perform any settings A Use IPv4 address Always selected displayed in a gray out state B Get IP address automatically Select this option to use an IP address automatically assigned by a D...

Page 76: ...6 environment B Use Stateless Address Select when you use an IP address assigned automatically Use a router compatible with IPv6 Note This setting item is not available depending on the printer you are using C Use Manual Address Select this option if no DHCP server functionality is available in your setup where you use the printer or you want to use a fixed IP address Enter the IP address and IP a...

Page 77: ...Note This setting item is not available depending on the printer you are using 8 Click Set 77 ...

Page 78: ... Yes 3 Select Printer Network Setup on the displayed screen Detected printers are listed 4 Select printer to assign location name and device name Select the printer with Available displayed on Status 5 Select Detailed Printer Settings on Printer Settings menu The Confirm Printer Password screen appears For more on the password refer to Administrator Password 6 Enter password and click OK The Detai...

Page 79: ...nction of IJ Network Device Setup Utility G4000 series PRO 500 series PRO 1000 series MB2100 series MB2700 series MB5100 series MB5400 series iB4000 series PRO 520 PRO 540 PRO 540S PRO 560 PRO 560S PRO 2000 PRO 4000 PRO 4000S PRO 6000 PRO 6000S TS9000 series TS8000 series TS6000 series TS5000 series MG3000 series E470 series 79 ...

Page 80: ...Handling Paper Originals FINE Cartridges etc Loading Paper Loading Originals Replacing a FINE Cartridge 80 ...

Page 81: ...Loading Paper Loading Plain Paper Loading Photo Paper Loading Envelopes 81 ...

Page 82: ...for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper...

Page 83: ...ad paper stack in portrait orientation WITH PRINT SIDE FACING DOWN and place it in center of cassette Push the paper stack all the way to the back of the cassette The above figure shows the printer with the paper output tray raised Important Always load paper in portrait orientation D Loading paper in landscape orientation E can cause paper jams 83 ...

Page 84: ...tray raised Note Do not load sheets of paper higher than the load limit mark F Keep the paper stack height below the tabs G of the paper guides The above figure shows the printer with the paper output tray raised 7 Grab right and left sides of front cover and push cassette back until arrow on front cover is aligned with edge of printer After pushing the cassette back properly the paper information...

Page 85: ...tton Note The asterisk on the LCD indicates the current setting 10 Use the button to select Plain paper and press the OK button Follow the instructions of any messages displayed to register the paper information 11 Pull the paper output support H out from the paper output tray 12 Open the output tray extension I 85 ...

Page 86: ...color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect printing this printer has a function that detects whether the information set for the paper loaded matches the paper settings Before printing make paper settings in accordance with the paper information When this function is enable...

Page 87: ...atly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Check3 in Paper Is Smudged Printed Surface Is Scratched When using Photo Paper Plus Semi gloss SG 201 even if the sheet is curled load one sh...

Page 88: ...until it stops 4 Use the right paper guide C to slide both paper guides all the way out 5 Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN and place it in center of cassette Push the paper stack all the way to the back of the cassette 88 ...

Page 89: ...6 Slide the right paper guide C to align the paper guides with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly The above figure shows the printer with the paper output tray raised Note Do not load sheets of paper higher than the load limit mark F Keep the paper stack height below the tabs G of the paper guides 89 ...

Page 90: ...f the cassette The above figure shows the printer with the paper output tray raised 7 Grab right and left sides of front cover and push cassette back until arrow on front cover is aligned with edge of printer After pushing the cassette back properly the printer makes an electronic sound and the paper information registration screen is displayed on the LCD 90 ...

Page 91: ...erisk on the LCD indicates the current setting 10 Use the button to select the type of the loaded paper in the cassette then press the OK button Follow the instructions of any messages displayed to register the paper information 11 Pull the paper output support H out from the paper output tray 12 Open the output tray extension I 91 ...

Page 92: ...color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printing again To prevent incorrect printing this printer has a function that detects whether the information set for the paper loaded matches the paper settings Before printing make paper settings in accordance with the paper information When this function is enable...

Page 93: ...ned and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of th...

Page 94: ...aper guides all the way out 5 Load the envelopes in the center of the cassette WITH THE PRINT SIDE FACING DOWN Fold flap of the envelope and load the envelope in portrait orientation with the address side facing down Push the envelopes all the way to the back of the cassette Up to 5 envelopes can be loaded at once 94 ...

Page 95: ...shows the printer with the paper output tray raised Note Do not load envelopes higher than the load limit mark D Keep the envelope stack height below the tabs E of the paper guides The above figure shows the printer with the paper output tray raised 7 Grab right and left sides of front cover and push cassette back until arrow on front cover is aligned with edge of printer After pushing the cassett...

Page 96: ...n Note The asterisk on the LCD indicates the current setting 10 Use button to select Envelope and press OK button Follow the instructions of any messages displayed to register the paper information 11 Pull the paper output support F out from the paper output tray 12 Open the output tray extension G 96 ...

Page 97: ...paper loaded matches the paper settings Before printing make paper settings in accordance with the paper information When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper settings 97 ...

Page 98: ...Loading Originals Where to Load Originals Loading Originals on Platen Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 98 ...

Page 99: ...ccording to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on Platen Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF Note To scan the original at optimum quality load it on the platen 99 ...

Page 100: ...serve the following when loading the original on the platen Failure to observe the following may cause the scanner to malfunction or the platen glass to break Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original 3 Close the document cover gently 100 ...

Page 101: ...Important After loading the original on the platen be sure to close the document cover before starting to copy fax or scan 101 ...

Page 102: ...ument tray A 3 Slide the paper guides B all the way out 4 Load document WITH SIDE TO SCAN FACING UP in document tray Insert the document until it stops Note For details on the supported originals see below Supported Originals 5 Adjust document guide B to match width of document Do not slide the document guide too hard against the document The document may not be fed properly 102 ...

Page 103: ...103 ...

Page 104: ...dard size A4 Letter etc for Scan size Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low the operation below Press the SCAN button and select Auto scan for Document type Press the SCAN button select Photo for Document type and then specify Auto scan A Singl for Scan size Loading Only One Original in Center of Platen Scanning ...

Page 105: ...lly striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inch 1 mm from the edges of the platen glass Loading Only One Original in Center of Platen Place the original WITH THE SIDE TO SCAN FACING DOWN with 0 40 inch 1 cm or more space between the edges diagonally striped area of the platen Portions placed on the diagonally striped area cannot be scanned 105 ...

Page 106: ...Portions placed on the diagonally striped area cannot be scanned You can place up to 12 items B More than 0 40 inch 1 cm Note The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees Slanted photos with a long edge of 7 1 inches 180 mm or more cannot be corrected Non rectangular or irregular shaped photos such as cut out photos m...

Page 107: ...ying or 2 on 1 4 on 1 copying A4 Letter only Quantity A4 Letter Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm high Legal Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm high Thickness 0 003 to 0 005 inch 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any liquids on documents such as glue ink or correction fluid are dry before loading Do not load glued document...

Page 108: ... Documents on carbon paper Documents on coated paper Documents on onion skin or other thin paper Photos or excessively thick documents 108 ...

Page 109: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking Ink Status on the LCD Ink Tips 109 ...

Page 110: ...cause the nozzles to clog Furthermore with such a FINE cartridge the printer will not be able to inform you when to replace the FINE cartridge properly Once a FINE cartridge has been installed do not remove it from the printer and leave it out in the open This will cause the FINE cartridge to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing quali...

Page 111: ...ary to maintain the performance of the printer When ink runs out replace the FINE cartridge immediately with a new one Ink Tips 1 Check that printer is turned on 2 Open front cover C The paper output tray D opens Note Remove any paper in the cassette 3 Open the paper output cover The FINE cartridge holder E moves to the replacement position Caution Do not hold the FINE cartridge holder to stop or ...

Page 112: ... the FINE cartridge holder may move and the Alarm lamp may light In this case close the paper output cover and then open it again 4 Remove the empty FINE cartridge 1 Push down the FINE cartridge until it clicks 2 Remove the FINE cartridge Important Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area Discard the empty FINE cartridge according to the local laws ...

Page 113: ...and regulations regarding disposal of consumables Do not touch the electrical contacts or print head nozzle on a FINE cartridge The printer may not print properly if you touch them 6 Install the FINE cartridge 1 Insert the new FINE cartridge at a slant into the FINE cartridge holder The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed int...

Page 114: ...2 Push the FINE cartridge in and up firmly until it snaps into place Important Check if the FINE cartridge is installed correctly 114 ...

Page 115: ...is closed take appropriate action An Error Occurs When you start printing after replacing the FINE cartridge the printer starts cleaning the print head automatically Do not perform any other operations until the printer completes the cleaning of the print head If the print head is out of alignment as indicated by misaligned printed ruled lines or similar symptoms adjust the print head position The...

Page 116: ...ple The ink is running low Prepare a new ink cartridge The resulting print quality may not be satisfactory if printing is continued under this condition Note You can also check the ink status on the LCD when you press the COPY or FAX button The current remaining ink level will be displayed on the LCD for a few seconds You can also check the ink status on the computer screen For Windows Checking In...

Page 117: ...ty The printer has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure used ink for nozzle cleaning is limited to a small amount Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink is consumed even when printi...

Page 118: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 118 ...

Page 119: ...talled correctly Replacing Procedure Also check if the protective tape on the bottom of the FINE cartridge is removed If an error message appears on the LCD see An Error Occurs For Windows increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle c...

Page 120: ...p 3 twice Step4 Clean the print head deeply From the printer Deep Print Head Cleaning From the computer For Windows Cleaning the Print Heads For macOS Cleaning the Print Heads If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours Do not unplug the power cord when turning off the power If the problem is still not resolved Step5 Replace the FINE cartr...

Page 121: ...t Even such as the Ruled Lines Are Misaligned Step Align the print head From the printer Aligning the Print Head From the computer For Windows Adjusting Print Head Position Automatically For macOS Adjusting Print Head Position 121 ...

Page 122: ...After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type and then press the OK button 3 Pull the paper output support out from the paper output tray then open the output tray extension 4 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 5 Use the ...

Page 123: ...horizontal white streaks in the pattern B If there are missing lines in the pattern A C Good D Bad lines are missing If there are horizontal white streaks in the pattern B E Good F Bad horizontal white streaks are present If any color in the pattern A or the pattern B is not printed Example Magenta pattern is not printed Cleaning the print head is required 123 ...

Page 124: ...that printer is turned on 2 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Cleaning and then press the OK button The printer starts cleaning the print head Do not perform any other operations until the printer completes the cleaning of the print head This takes about 1 minute 4 Examine the nozzle check pattern ...

Page 125: ...o select Deep cleaning and then press the OK button The printer starts cleaning the print head deeply Do not perform any other operations until the printer completes the deep cleaning of the print head This takes about 1 minute 4 Examine the nozzle check pattern If the problem is not resolved turn off the power and clean the print head deeply again after 24 hours Do not unplug the power cord when ...

Page 126: ...n 2 Load a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type and then press the OK button 3 Pull the paper output support out from the paper output tray then open the output tray extension 4 Press the Setup button use the button to select Mai...

Page 127: ...If the print head alignment sheet was not printed correctly press the Stop button and redo this procedure from the beginning 6 Check message and place print head alignment sheet on platen Place the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the upper left corner of the sheet with the alignment mark 127 ...

Page 128: ...platen Important Do not open the document cover or move the print head alignment sheet on the platen until adjusting the print head position is complete If the error message appears on the LCD press the OK button to release the error then take appropriate action An Error Occurs Note For Windows when the print results are still not satisfactory after adjusting the print head position as described a...

Page 129: ...Cleaning Cleaning Exterior Surfaces Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 129 ...

Page 130: ...ration Panel 4 Clean the paper feed rollers without paper 1 Use the button to select Roller cleaning and then press the OK button The paper feed roller will rotate as it is cleaned without paper 5 Clean the paper feed rollers with paper 1 Make sure that the paper feed rollers have stopped rotating then load a sheet of A4 or Letter sized plain paper or cleaning sheet available on the market in cass...

Page 131: ...If the problem is not resolved after cleaning the paper feed roller contact your nearest Canon service center to request a repair 131 ...

Page 132: ...in half widthwise then unfold the paper 2 Fold one side of the opened paper in another half aligning the edge with the center crease and then unfold the paper 3 Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side The above figure shows the printer with the paper output tray raised After pushing the ca...

Page 133: ...after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Before cleaning the printer turn it off and unplug it The power cannot be turned off while the printer is sending or receiving a fax or when unsent faxes are stored in the printer s memory Make sure the printer has finished sending or rec...

Page 134: ...our Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel Specifications 134 ...

Page 135: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 135 ...

Page 136: ...ts such as alcohol or thinner Do not open or modify the printer Use only the power cord cables that came with your printer Do not use these cables with other devices Do not plug in to voltages or frequencies other than those specified Plug the power cord into the socket completely Do not plug in or unplug the power cord with wet hands Do not damage the power cord by twisting bundling tying pulling...

Page 137: ...o Specifications in the Online manual for details on operating environment Do not install the printer in a location that is unstable or subject to excessive vibration Do not install the printer in locations that get very hot direct sunlight or close to a heating source very humid or dusty locations or outdoors Do not place the printer on a thick rug or carpet Do not place the printer flush against...

Page 138: ...ally careful to avoid metal objects such as paper clips and staples and containers holding flammable liquids such as alcohol or thinner Do not apply excessive pressure when placing large objects on the platen glass Do not attempt to open disassemble or modify the FINE cartridges Ink may leak and damage your printer Do not throw FINE cartridges in the fire 138 ...

Page 139: ...Regulatory Information Interference Do not use the printer around medical equipment or other electronic devices Signals from the printer may interfere with the correct operation of these devices 139 ...

Page 140: ...che Union und EWR Norwegen Island und Liechtenstein Dieses Symbol weist darauf hin dass dieses Produkt gemäß der EU Richtlinie über Elektro und Elektronik Altgeräte 2012 19 EU und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch A...

Page 141: ... geautoriseerd inzamelpunt bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur EEA Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in elektrische en elektronische a...

Page 142: ...ció sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge adreceu vos a la vostra oficina municipal a les autoritats encarregades dels residus al pla de residus homologat per la RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat Per a més informació sobre la devolució i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per U...

Page 143: ...odutos REEE vá a www canon europe com weee Gælder kun i Europæiske Union og EØS Norge Island og Liechtenstein Dette symbol angiver at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf direktivet om affald af elektrisk og elektronisk udstyr WEEE 2012 19 EU og gældende national lovgivning Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted f eks i ov...

Page 144: ...ov Produktet må leveres til et dertil egnet innsamlingspunkt det vil si på en autorisert en til en basis når du kjøper et nytt lignende produkt eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr EE utstyr Feil håndtering av denne typen avfall kan være miljø og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE utstyr Sam...

Page 145: ...ha mer information om var du kan lämna den kasserade produkten för återvinning För mer information om inlämning och återvinning av WEEE produkter se www canon europe com weee Pouze Evropská unie a EHP Norsko Island a Lichtenštejnsko Tento symbol znamená že podle směrnice o OEEZ 2012 19 EU a podle vnitrostátních právních předpisů nemá být tento výrobek likvidován s odpadem z domácností Tento výrobe...

Page 146: ...dukt lub do autoryzowanego punktu gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie Jednocześnie pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorz...

Page 147: ...tīvai 2012 19 ES par elektrisko un elektronisko iekārtu atkritumiem EEIA un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties izmetot to kopā ar sadzīves atkritumiem Šis izstrādājums ir jānodod piemērotā savākšanas vietā piemēram apstiprinātā veikalā kur iegādājaties līdzīgu jaunu produktu un atstājat veco vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu pārstrāde...

Page 148: ...avnih virov Če želite več informacij o tem kje lahko odložite odpadno opremo za recikliranje pokličite občinski urad komunalno podjetje ali službo ki skrbi za odstranjevanje odpadkov ali si oglejte načrt OEEO Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO obiščite www canon europe com weee Само за Европейския съюз и ЕИП Норвегия Исландия и Лихтенщайн Този си...

Page 149: ...om weee Samo za Europsku uniju i EEZ Norveška Island i Lihtenštajn Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi 2012 19 EC i vašem nacionalnom zakonu Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada npr na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjest...

Page 150: ...ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje vas molimo da kontaktirate lokalne gradske vlasti komunalne službe odobreni plan reciklaže ili Gradsku čistoću Za više informacija o vraćanju i recikliranju WEEE proizvoda posetite stranicu www canon europe com weee 150 ...

Page 151: ...ing Precautions Canceling Print Jobs Storing Printed Images Legal Restrictions on Scanning Copying Transporting Your Printer When Repairing Lending or Disposing of the Printer Keeping Print Quality High 151 ...

Page 152: ... of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted wor...

Page 153: ...a shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Check that ON lamp is off and unplug power cord Important Do not unplug the printer while the ON lamp is lit or flashing as it may cause malfunction or damage to the printer making the printer unab...

Page 154: ...Important We recommend to hold and carry out this printer as shown in the figure below If you hold the front cover or the cassette it may fall out of the printer 154 ...

Page 155: ...such information and prevent third parties from accessing it Press the Setup button and select Device settings Reset setting All data Next press the OK button and select Yes For printers with fax capabilities user information and speed dial numbers can be backed up to a computer by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data Backed up data can be restor...

Page 156: ...vent from drying If you unplug the power cord from the wall outlet before the ON lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord check that the ON lamp is not lit Important If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send or print...

Page 157: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 157 ...

Page 158: ...Main Components Front View Rear View Inside View Operation Panel 158 ...

Page 159: ...lign with both sides of the paper stack E Cassette Load paper here Two or more sheets of the same size and type of paper can be loaded at the same time and fed automatically one sheet at a time Loading Plain Paper Loading Photo Paper Loading Envelopes F Paper Output Tray Printed paper is ejected G Paper Output Support Extend to support ejected paper H Output Tray Extension Open to support ejected ...

Page 160: ...or occurs N ADF Auto Document Feeder Load a document here The documents loaded in the document tray are scanned automatically one sheet at a time Loading Documents in the ADF Auto Document Feeder O Document Feeder Cover Open when clearing jammed documents P Document Guide Adjust this guide to match the width of document in the ADF Q Document Tray Open to load a document in the ADF You can load two...

Page 161: ...Device Jack Connect an external device such as telephone or answering device E USB Port Plug in the USB cable to connect the printer with a computer F Transport Unit Cover Detach when removing jammed paper Important Do not touch the metal casing Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer This can cause trouble 161 ...

Page 162: ... should be installed into the left slot and the black FINE cartridge should be installed into the right slot Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The area around the parts C may be splattered with ink This does not affect the performance of the printer Do not touch the parts C The printer may not print properly if you touch them 162 ...

Page 163: ...he copy mode E SCAN button Switches the printer to the scan mode F Setup button Displays the Setup menu screen With this menu you can perform printer maintenance and change printer settings G Black button Starts black white copying scanning faxing etc H Color button Starts color copying scanning faxing etc I and buttons Used to select a menu or setting item The button is also used when entering ch...

Page 164: ...cedures at the router hold down this button L Numeric buttons Used to enter numerical values such as the number of copies as well as fax telephone numbers and characters M Tone button Switches to tone dialing temporarily if your printer is connected to a rotary pulse line N Stop button Cancels operation when print copy scan or fax transmission reception job is in progress Note The printer makes th...

Page 165: ...Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 165 ...

Page 166: ... take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 10 minutes To restore the display press any button or perform the print operation The display will be also restored when receiving faxes You cannot change the wait time before the LCD turns off 166 ...

Page 167: ...ge is displayed on the LCD see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default From the printer ECO settings From the computer For Windows Managing the Printer Power For macOS Managing the Printer Power Turning off the printer 1 Press the ON ...

Page 168: ...Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the printer ECO settings From the computer For Windows Managing the Printer Power For macOS Managing the Printer Power 168 ...

Page 169: ... is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 169 ...

Page 170: ...or clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send or print a necessary document before unplugging the power cord 1 Press the ON button to turn the printer off 2 Confirm that the ON lamp is off 3 Unplug the power cord The specification of the power cord...

Page 171: ...elect various functions or settings Selecting a Menu or Setting Item On the menu screen or settings screen use the button C to select an item or option then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Example Changing the scan contrast for faxing 1 Press Menu Wireless connect button in Fax standby screen 2 Press the button C to selec...

Page 172: ...ter Depending on the signal state the icon will change Signal strength 81 or more You can use the printer over Wi Fi without any problems Signal strength 51 or more The problem such as the printer cannot print may occur according to the network sta tus We recommend placing the printer near the wireless router Signal strength 50 or less The problem such as the printer cannot print may occur Place t...

Page 173: ...rs and Symbols Press the Tone button to switch the input mode Use the Numeric buttons to enter the desired characters To insert a space Press the button five times To delete the last entered character Press the Back button Editing Entered Numbers Letters and Symbols Press the or button to move the cursor under the position you want to edit To insert a space Press the button five times To insert a ...

Page 174: ...hone no 1 1 abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ 2 2 defëéèê DEFËÉÈÊ 3 3 gh i ï í ì î GH I Ï Í Ì Î 4 4 jkl JKL 5 5 mnoñøöóòõô MNOÑØÖÓÒÕÔ 6 6 pqrsþ PQRSÞ 7 7 tuvüúùû TUVÜÚÙÛ 8 8 wxyzý WXYZÝ 9 9 0 0 _ SP 1 Switch the input mode 1 SP indicates a space For LAN Settings Button Lowercase mode a Uppercase mode A Numeric mode 1 1 abc ABC 2 def DEF 3 gh i GH I 4 jkl JKL 5 mno MNO 6 174 ...

Page 175: ...pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 _ SP 2 Switch the input mode 2 SP indicates a space 175 ...

Page 176: ...Changing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer macOS Changing Settings from Operation Panel 176 ...

Page 177: ...r Settings from Your Computer Windows Changing the Print Options Registering a Frequently Used Printing Profile Setting the FINE Cartridge to be Used Managing the Printer Power Changing the Printer Operation Mode 177 ...

Page 178: ... this option if you encounter print failures such as part of an image data being cut off 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is displayed again 178 ...

Page 179: ...ms From Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In...

Page 180: ...ettings Registered print settings cannot be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK...

Page 181: ...nting and click OK 4 Click OK on the Page Setup tab When you perform printing the specified FINE cartridge will be used Important When the following settings are specified Black Only does not function because the printer uses the color FINE cartridge to print documents Other than Plain Paper Envelope Ink Jet Hagaki A Hagaki K A Hagaki A or Hagaki is selected for Media Type on the Main tab Borderle...

Page 182: ...er On function automatically turns on the printer when data is received The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the Canon IJ Printer Assistant Tool 2 Make sure that the printer is on and then click Auto Power The Auto Power Settings dialog box opens Note If the printer ...

Page 183: ... disable this function select Disable from the list according to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed Important When you use the printer by connecting it to a telephone line via...

Page 184: ...u can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is Landscape On the Page Setup tab you can change the rotation direction of the Landscape...

Page 185: ...ing of the next page begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time speeds up printing 4 Apply the settings Click OK and when the confirmation message appears clic...

Page 186: ...ttings from Operation Panel Setting Items on Operation Panel FAX settings Print settings LAN settings Other dev settings Language selection Firmware update Reset setting Feed settings Web service setup ECO settings Quiet setting System information 186 ...

Page 187: ...rned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button The Device settings screen is displayed 4 Select a setting item to adjust and then press the OK button The setting screen for the selected item is displayed 5 Select a setting item and then press the OK button 6 Select a setting to specify and then press the OK button For more ...

Page 188: ...r FAX settings Other dev settings Language selection Web service setup ECO settings Quiet setting Items for Paper Printing Print settings Feed settings Items for Maintenance Management LAN settings Firmware update Reset setting System information 188 ...

Page 189: ... You can specify the setup setting individually or the advanced setting For details on how to specify the setting Preparing for Faxing TEL no registration You can register the recipient s fax telephone number to the printer Registering Recipients Using Operation Panel of Printer FAX user settings Unit TEL no registr Registers your fax telephone number printed on sent faxes Registering User Informa...

Page 190: ... priority even if you select 33600 bps for TX start speed or RX start speed Auto redial Enables disables automatic redialing If you select ON you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Dial tone detect Avoids mistransmission when reception and transmission occur at the same time If you select ON the printer transmits the f...

Page 191: ...age reduction direction Adv communication ECM TX Selects whether to send faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM ECM RX Selects whether to receive faxes in Error Correction Mode ECM Transmission Reception of Faxes Using ECM TX start speed Selects the fax transmission speed Ex The following settings are available 33600 bps 14400 bps 9600 bps 4800 bps The fax tra...

Page 192: ...ITY REPORT automatically If you select Print the printer prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically For details on the procedure to print ACTIVITY REPORT manually Summary of Reports and Lists TX report Selects whether to print TX REPORT ERROR TX REPORT automatically after sending a fax If you print the report select Print error only or Print for each TX If...

Page 193: ... you can use the on hook dial function FAX RX reject If you select ON the printer rejects the reception of faxes with no sender information or faxes from specific senders Rejecting Fax Reception Caller rejection If you subscribe to the Caller ID service the printer detects the sender s Caller ID If the sender s ID matches the condition specified in this setting the printer rejects the phone call o...

Page 194: ...ss full Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can change the width to be cropped from the borders of the original image as needed Cropped area will be larger if Amount Large is selected Note If printouts contain margins even though you are copying in Borderless specifying Amount Large for this setting may help solve the problem Prevent...

Page 195: ...vice for the setup procedure Manual connect Select when you perform settings for Wi Fi manually using the operation panel of the printer WPS Push button Select when you perform settings for Wi Fi using a wireless router supporting a Wi Fi Protected Setup WPS push button method Follow the on screen instructions during setup Other setup Manual setup Select when you perform settings for Wi Fi manuall...

Page 196: ...etting is printed out Printing Network Settings Important The network settings printout contains important information about your network Handle it with care Manual setup Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected devices You cannot use a hyphen for the initial or la...

Page 197: ...e Specifies the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other LAN connected devices LPR setting Enables disables the LPR setting RAW protocol Enables disables RAW printing LLMNR Enables disables LLMNR Link Local Multicast Name Resolution Selecting Active allows the printer to detect printer s IP address fr...

Page 198: ...me that daylight saving time summer time begins and ends Setting Sender Information Note This setting may not be available depending on the country or region of purchase Sound control Selects whether the beep sound in operations is enabled or not Keypad sound Selects whether the beep sound is enabled or not when pressing the buttons on the operation panel Alarm sound Selects whether the alarm is e...

Page 199: ...copies the zoom ratio etc Doc remov reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen after scanning Important Depending on the type of original or the state of the document cover forgetting to remove the original may not be detected 199 ...

Page 200: ...ish German French Italian Spanish Dutch Portuguese Norwegian Swedish Danish Finnish Russian Ukrainian Polish Czech Slovak Hungarian Slovene Croatian Romanian Bulgarian Turkish Greek Estonian Latvian Lithuanian Simplified Chinese Traditional Chinese Korean Indonesian Vietnamese 200 ...

Page 201: ... check the following and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server try again is displayed on the LCD press the OK button and try again after a while Current version You can check the current firmware version Update notification When ON is selected and the firmware update is available the screen to inform you of the firmware upda...

Page 202: ...urns the fax settings back to the default Disconnect the telephone line from the printer before you return this setting item back to the default After resetting perform setup again as necessary All data Sets all settings you made to the printer back to the default The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts to the default setting After resetting per...

Page 203: ...3 Press the OK button after deleting all the numbers and the letters 203 ...

Page 204: ... you can specify by the printer driver Windows or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det paper mismatch If you select ON the printer detects whether the paper size and the media type are identical with those registered in Save paper info If printing starts with the settings that do not match an ...

Page 205: ...printer to from Google Cloud Print DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the LCD to perform settings Proxy server setup Performs settings for a proxy server Select Use or Do not use If you select Use follow the display on the LCD to perform settings 205 ...

Page 206: ...s and then press the OK button 4 Select EnergySaveSettings and then press the OK button 5 Select Auto power off and then press the OK button 6 Select a time to turn off the printer and then press the OK button Turning on Printer Automatically You can enable the printer to turn on automatically when printing data is sent to the printer or the printer is operated for scanning from the computer 1 Che...

Page 207: ...yed 3 Select ECO settings and then press the OK button 4 Select 2 sidedPrintSetting and then press the OK button 5 Specify settings as necessary Copy Select two sided copying as a default Template print Select two sided printing of template forms on the printer as a default FAX print Select two sided printing of sent received faxes reports or lists as a default 207 ...

Page 208: ...When Specify hrs of use is selected The screen to specify starting ending time is displayed Use the button to move the cursor under the desired position use the Numeric buttons to enter the time then press the OK button You can reduce the operating noise during the specified time Important Operating speed may be reduced compared to when Do not use is selected This function may not be so effective ...

Page 209: ...nformation Select this menu from Setup menu Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial number 209 ...

Page 210: ...sed at the same time Print width 8 inches 203 2 mm for Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 0 inch 0 0 mm Standard printing Top margin 0 12 inch 3 0 mm Bottom margin 0 20 inch 5 0 mm Left margin Letter Legal 0 26 inch 6 4 mm Other sizes 0 14 inch 3 4 mm Right margin Letter Legal 0 25 inch 6 3 mm Other sizes 0 14 inch 3 4 mm For pri...

Page 211: ...ly for the country or region you purchased Power consumption Printing Copy 8 W or less 1 Standby minimum 0 9 W or less 1 2 OFF 0 2 W or less 1 USB connection to PC 2 The wait time for standby cannot be changed External dimensions Approx 17 2 W x 11 7 D x 7 5 H inches Approx 435 W x 295 D x 189 H mm With the Cassette and trays retracted Weight Approx 13 0 lb Approx 5 9 kg With the FINE Cartridges i...

Page 212: ... MMR Color JPEG Modem speed max 33 6 kbps Automatic fallback Transmission speed Black Approx 3 seconds page at 33 6 kbps Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No 1 for others both in standard mode Color Approx 1 minute page at 33 6 kbps Based on Canon COLOR FAX TEST SHEET Gradation Black 256 levels Color 24 bit Full Color RGB each 8 bit Density adjustment 3 l...

Page 213: ... bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Communication distance Indoors 164 feet 50 m Effective range varies depending on the installation environment and location Security WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK TKIP AES Setup WPS Push button configuration PIN code method WCN WCN NET Easy wireless connect Other Feat...

Page 214: ...int PIXMA Cloud Link Windows 10 Mobile Print Mopria Print Service Internet connection or CD ROM drive is required to install the software for Windows Internet connection is required to use Easy WebPrint EX and or Easy PhotoPrint Editor and all the user s guide Easy WebPrint EX Internet Explorer 8 9 10 and 11 for Windows is required Windows Some functions may not be available with Windows Media Cen...

Page 215: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 215 ...

Page 216: ...tates Canon paper is not sold by model number Instead purchase paper by name Paper for printing documents Canon Red Label Superior WOP111 Canon Océ Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701 Photo Paper Plus Glossy II PP 201 PP 301 Photo Paper Pro Luster LU 101...

Page 217: ...25cm L 89x127mm 2L 127x178mm Hagaki Hagaki 2 Envelope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits Minimum size 3 50 x 5 00 inches 89 0 x 127 0 mm Maximum size 8 50 x 26 61 inches 215 9 x 676 0 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper other than genuine...

Page 218: ...etter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 PP 301 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Pro Luster LU 101 2 A4 Letter 10 sheets 3 Photo Paper Plus Semi gloss SG 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6...

Page 219: ...In this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding In this case load one sheet at a time 3 For best results in continuous printing remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration 219 ...

Page 220: ...b 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with holes Paper that is not rectangular Pape...

Page 221: ... the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the printed surface may be removed when being rubbed or scratched Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper...

Page 222: ...Printing Printing from Computer Printing from Smartphone Tablet Printing Using Operation Panel Paper Settings 222 ...

Page 223: ...inting from Computer Printing from Application Software Windows Printer Driver Printing from Application Software macOS AirPrint Printing Using Canon Application Software Printing Using a Web Service 223 ...

Page 224: ...on Software Windows Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 224 ...

Page 225: ...n printer driver s setup screen 4 Select frequently used settings On the Quick Setup tab use Commonly Used Settings to select from predefined print settings When you select a print setting the settings for Additional Features Media Type and Printer Paper Size automatically switch to the predefined values 5 Select print quality For Print Quality select from High Standard or Draft 225 ...

Page 226: ...inter will now print using these settings Important When you select Always Print with Current Settings the settings on the Quick Setup Main and Page Setup tabs are saved and those settings are used in subsequent printings To register the current settings as a new preset click Save under Commonly Used Settings 226 ...

Page 227: ...driver setup window 2 On Quick Setup tab click Printer Media Information The Printer Media Information dialog box appears 3 Select Paper Source From Paper Source check the setting or select a new paper source The current printer settings appear in Media Type and Page Size 4 Apply settings To apply the printer settings to the printer driver click Set Note If the Type on the printer is set to Ink Je...

Page 228: ...er Photo Paper Plus Glossy II PP 201 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum ProPlatinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Semi gloss Glossy Photo Paper Everyday Use GP 501 Glossy Photo Paper Glossy Photo Paper Glossy GP 701 Glossy Photo Paper...

Page 229: ...Envelopes Envelope Envelope Greeting Cards Inkjet Greeting Card Others 229 ...

Page 230: ...ver Cassette paper information registered on the printer Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 5 x7 13x18cm 2L 5 x7 8 x10 20x25cm 8 x10 L 89x127mm L 2L 127x178mm 2L 5 x7 Hagaki 100x148mm Hagaki Hagaki 2 200x148mm Hagaki 2 Envelope Com 10 Env Com 10 Envelope DL Envelope DL Nagagata 3 4 72 x9 25 Nagagata 3 Nagagata 4 3 54 x8 07 Nagagata 4 Yo...

Page 231: ...a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards 231 ...

Page 232: ...ab 1 Open the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Click OK When you execute print the document will be printed with the selected page size an...

Page 233: ... Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pages with the same page numbe...

Page 234: ...oftware and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing is selected P...

Page 235: ...hen you want to print data such as a photo without providing any margin around it set borderless printing You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab Click OK when the confirmation message appears When ...

Page 236: ... are unavailable When Envelope or High Resolution Paper is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless printing the print quality may deteriorate at the top and bottom of the sheet or stains may form When the ratio of the height to the width differs from the image data a portion of the image may ...

Page 237: ...Amount of Extension slider is set to the leftmost position image data will be printed in the full size If you set this when printing the address side of a postcard the postal code of the sender is printed in the correct position When Preview before printing is checked on the Main tab you can confirm whether there will be no margin before printing 237 ...

Page 238: ...f the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlarged 238 ...

Page 239: ...de of the printer driver 5 Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 239 ...

Page 240: ...Note Selecting Scaled changes the printable area of the document 240 ...

Page 241: ...yout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following settings in the Page Layout Printin...

Page 242: ...er To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 242 ...

Page 243: ...eate a large print like a poster Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Pap...

Page 244: ...perating environments are used Print Cut Paste lines in margins To leave out cut lines uncheck this check box Print page range Specifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the p...

Page 245: ...displayed Note Click the deleted pages to display them again Right click the settings preview to select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 245 ...

Page 246: ...duplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Set the print area When you perform duplex printing the print area of the document becomes slightly narrower than usual and the document may not fit on one page Click Print Area Setup sel...

Page 247: ...other stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execute print duplex printing will be started Performing Duplex Printing Manually You can perform the duplex printing manually 1 Open the printer driver setup window 2 Set duplex printing Check the Duplex ...

Page 248: ...print the document is first printed on one side of a sheet of paper After one side is printed reload the paper correctly according to the message Then click Start Printing to print the opposite side Important When a media type other than Plain Paper is selected from the Media Type list on the Main tab Duplex Printing appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is...

Page 249: ...ime before starting to print the back page Operation stops temporarily Do not touch the paper during this time You can change the ink drying wait time at Custom Settings in the Canon IJ Printer Assistant Tool Related Topic Changing the Printer Operation Mode 249 ...

Page 250: ... 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation Note If Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 is selected for Printer Paper Size the printer rotates the paper 90 degrees to the left to print regardless of the Rotate 90 degrees left when orient...

Page 251: ...play Guide Message of the Option menu to enable the setting Note If the paper settings in the printer driver differ from the paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper Settings To check the current printer settings or to apply the printer settings to the printer driver click Printer Media Information from the Quick Set...

Page 252: ...up tab and specify the settings in the dialog box that appears For details about the paper information to be registered to the printer driver and on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 5 Select the paper size For Printer Paper Size select Hagaki 100x148mm or Hagaki 2 200x148mm ...

Page 253: ...ance tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting To hide these guide messages select the Do not show this message again check box When printing on media other than postcards load the media according to usage method of that media and click Start Printing 253 ...

Page 254: ...Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver s Setup Screen Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use Printer Driver 254 ...

Page 255: ...data formats you need a printer driver that supports your printer Installing the Printer Driver To install the printer driver install the driver from Start Setup on the setup CD ROM that came with your printer Specifying the Printer Driver To specify the printer driver open the Print dialog box of the application software you are using and select Canon XXX where XXX is your model name Displaying t...

Page 256: ...details refer to the operating instructions of your application software Displaying the Printer Driver s Setup Screen by Clicking the Printer Icon From the setup screen you can perform printer maintenance operations such as print head cleaning or set print settings to be shared by all application software 1 Select Control Panel Hardware and Sound Devices and Printers 2 Right click the icon of your...

Page 257: ...appears as a button on the task bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or reg...

Page 258: ...In such cases take the appropriate action as described 258 ...

Page 259: ...rinter driver setup window 2 Launching the Canon IJ Status Monitor On the Maintenance tab click View Printer Status 3 Display Estimated ink levels Ink status is displayed as an illustration Note The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer 259 ...

Page 260: ...n for color adjustment on the Color Adjustment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delete all divided print jobs If image data is ...

Page 261: ...ver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 261 ...

Page 262: ...Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description 262 ...

Page 263: ... a new name You can delete the registered printing profile You can rearrange the profiles either by dragging the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Business Document Select this setting when printing ...

Page 264: ...p tabs to Commonly Used Settings Delete Deletes a registered printing profile Select the name of the setting to be deleted from Commonly Used Settings and click Delete When a confirmation message is displayed click OK to delete the specified printing profile Note Printing profiles that are registered in the initial settings cannot be deleted Settings Preview The paper illustration shows how the or...

Page 265: ... to monochrome data when printing your document Draft This setting is appropriate for test printing Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally Color Intensity Manual Adjustment Select when you set ...

Page 266: ...omes enabled Click Set to open the Custom dialog box and then specify the desired settings High Gives priority to print quality over printing speed Standard Prints with average speed and quality Draft This setting is appropriate for test printing Paper Source Shows the source from which paper is supplied Cassette Paper is always supplied from the cassette Copies Specifies the number of copies you ...

Page 267: ...s dialog box Select the icons of the printing profiles to be registered to Commonly Used Settings and change the items to be saved in the printing profiles Icon Select the icon for the printing profile you wish to save The selected icon appears with its name in the Commonly Used Settings list on the Quick Setup tab Save the paper size setting Saves the paper size to the printing profile in Commonl...

Page 268: ...Units Printer Media Information dialog box This dialog box allows you to check the printer settings and apply the checked settings to the printer driver Paper Source Check the setting or select a new paper source Media Type Displays the Media Type that is currently set on the printer To apply the displayed setting to the printer driver click Set Page Size Displays the Page Size that is currently s...

Page 269: ...Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently Used Printing Profile 269 ...

Page 270: ...type that matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Cassette Paper is always supplied from the cassette Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose Important...

Page 271: ... on the Color Adjustment tab and select the Color Correction method on the Matching tab Note If you want to use an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows what ...

Page 272: ...y enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document Use your application if you want to change the total color balance significantly Use the printer driver only if you want to adjust the color balance slightly Important When Grayscale Printing is chec...

Page 273: ... When Grayscale Printing is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance Printer Paper Size Selects the paper size to be used for pattern printing This setting is linked to Printer Paper Size on the Page Setup tab Note Depending on the paper size selected on the Page Set...

Page 274: ...and is unavailable Driver Matching With Canon Digital Photo Color you can print sRGB data with color tints that most people prefer ICM Adjusts the colors by using an ICC profile when printing Important If the application software is set so that ICM is disabled ICM is unavailable for Color Correction and the printer may not be able to print the image data properly None Disables color adjustment wit...

Page 275: ...o specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setting Lands...

Page 276: ...t the printer can automatically reduce the size when it prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any margins border Use Am...

Page 277: ... is selected for Media Type and one of Normal size Fit to Page Scaled or Page Layout is selected Automatic Selects whether duplex printing is to be performed automatically or manually This check box will be enabled if Booklet is selected from the Page Layout list or the Duplex Printing check box is checked To perform duplex printing automatically check this check box To perform duplex printing man...

Page 278: ... data that is sent from applications Stamp Background Opens the Stamp Background dialog box The Stamp function allows you to print a stamp text or a bitmap over or behind document data It also allows you to print date time and user name The Background function allows you to print a light illustration behind the document data Depending on the environment Stamp and Background may not be available Cu...

Page 279: ...er poster Print Cut Paste in margins Specifies whether to print the words Cut and Paste in the margins These words serve as guidelines for pasting together the pages into a poster Check this check box to print the words Note Depending on the environment this function may not be available Print Cut Paste lines in margins Specifies whether to print cut lines that serve as guidelines for pasting toge...

Page 280: ...page This dialog box allows you to set whether the page is to be reduced when printed so that the document fits in one page Use normal size printing Prints the document pages without reducing them This is the default setting Use reduced printing Slightly reduces each document page so that it fits on one sheet of paper during printing Select this setting when using automatic duplex printing to prin...

Page 281: ...er Paper Size To display the items separately select the check box To display the items as a group clear the check box Do not allow application software to compress print data Compression of the application software print data is prohibited If the print result has missing image data or unintended colors selecting this check box may improve the condition Important Uncheck this check box under norma...

Page 282: ...und dialog box allows you to print a stamp and or background over or behind the document pages In addition to the pre registered ones you can register and use your original stamp or background Stamp Stamp printing is a function that prints a stamp over a document Check this check box and select a title from the list to print a stamp Define Stamp Opens the Stamp Settings dialog box You can check th...

Page 283: ...tamp configured in each tab Stamp Type Specifies the stamp type Select Text to create a stamp with characters Select Bitmap to create with a bitmap file Select Date Time User Name to display the creation date time and user name of the printed document The setting items in the Stamp tab change depending on the selected type When Stamp Type is Text or Date Time User Name Stamp Text Specifies the sta...

Page 284: ...s of the bitmap transparent Note Click Defaults to set Stamp Type to text Stamp Text to blank TrueType Font to Arial Style to Regular Size to 36 points Outline unchecked and Color to gray with the RGB values 192 192 192 Placement Tab The Placement tab allows you to set the position where the stamp is to be printed Preview Window Shows the status of the stamp configured in each tab Position Specifi...

Page 285: ...nt the selected background Preview Window Shows the status of the bitmap set on the Background tab File Specifies the name of the bitmap file to be used as the background Select File Opens the dialog box to open a file Click this button to select a bitmap file bmp to be used as the background Layout Method Specifies how the background image is to be placed on the paper When Custom is selected you ...

Page 286: ... and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display the corresponding background in Title Save Save overwrite Saves the image data as a background After inserting the Title click this button Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds li...

Page 287: ...he printer status and how a print job is proceeding About Opens the About dialog box The version of the printer driver plus a copyright notice can be checked In addition the language to be used can be switched About dialog box When you click About the About dialog box is displayed This dialog box displays the version copyright and module list of the printer driver You can select the language to be...

Page 288: ...Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled 288 ...

Page 289: ...rform Ink status display The status monitor displays FINE cartridge types and estimated ink levels When the remaining ink level becomes low a warning icon and message low ink level warning are displayed Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images and messages to display the printer status and the ink status During printing you can check information about the doc...

Page 290: ...E cartridge is also displayed as an illustration Ink Model Number You can look up the correct FINE cartridge for your printer Option Menu If a printer message appears select Enable Status Monitor to start the Canon IJ Status Monitor Select Enable Status Monitor to use the following commands Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed Always ...

Page 291: ... Windows is started Remote UI menu You are able to open the printer s Remote User Interface You are able to check the printer status and run maintenance functions on the printer when connected to and using it through a network Note When the printer is being used via USB connection Remote UI will not display Printer Information Allows you check detailed information such as the printer status the pr...

Page 292: ...require an administrator account to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation p...

Page 293: ...Printing Using Canon Application Software Easy PhotoPrint Editor Guide 293 ...

Page 294: ...Printing Using a Web Service Using PIXMA MAXIFY Cloud Link Printing with Google Cloud Print 294 ...

Page 295: ...Printing from Smartphone Tablet Printing from iPhone iPad iPod touch iOS Printing from Smartphone Tablet Android Printing from Windows 10 Mobile Device Printing Scanning with Wireless Direct 295 ...

Page 296: ...evice and Connecting It to the Printer 3 Printing Scanning Printing Scanning with Wireless Direct Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the printer to the Wireless Direct Restrictions Changing Printer Setting to Use Wireless Direct 1 Check that printer is turned on 2 Press the Setup button The Setup menu screen is displaye...

Page 297: ...rinter 1 Turn on Wi Fi function on your device Enable Wi Fi on your device s Setting menu For more on turning on Wi Fi function see your device s instruction manual 2 Select DIRECT XXXX E4200series X represents alphanumeric characters from list displayed on your device Note If DIRECT XXXX E4200series does not appear on the list Wireless Direct is not enabled See Changing Printer Setting to Use Wir...

Page 298: ...etup menu screen is displayed 3 Select Device settings and then press the OK button 4 Select LAN settings and then press the OK button 5 Select Wireless Direct and then press the OK button 6 Select a setting item and then press the OK button Change name SSID Updates the identifier SSID for Wireless Direct or the printer name displayed on a Wi Fi Direct compatible device Manual setup 1 Select Manua...

Page 299: ... button If you select Security protocol instead of Done you can check the updated password Confirm request To display the confirmation screen when a Wi Fi Direct compatible device is connecting to the printer select Yes and press the OK button Important To prevent an unauthorized access we recommend you should not change the setting from the default Note If you change the Wireless Direct setting o...

Page 300: ...r Displaying the Message which Prevents Misprinting When you insert the cassette with paper loaded The screen to register the paper information is displayed Register the paper size and the media type according to the loaded paper Important For more on the proper combination of paper settings you can specify by the printer driver for Windows and on the LCD Paper Settings on the Printer Driver and t...

Page 301: ...ce the paper Select if you want to print after replacing the paper of the cassette For example when the paper size setting for printing copying is A5 and the paper information registered in the printer is A4 you load A5 sized paper before you start printing copying After replacing the paper and pushing the cassette back the paper information registration screen appears Register the paper informati...

Page 302: ...dows The message which prevents misprinting is disabled by default To change the setting Changing the Printer Operation Mode When you print from macOS The message which prevents misprinting is enabled by default To change the setting Changing the Printer Operation Mode Important When the message which prevents misprinting is disabled The printer starts printing copying even though the paper settin...

Page 303: ...Copying Making Copies Basics Reducing Enlarging Copies Two Sided Copying Collated Copying Special Copy Menu Copying Using Smartphone or Tablet 303 ...

Page 304: ...tton to reset the magnification to 100 6 Use the button or the Numeric buttons to specify the number of copies 7 Press the Color button for color copying or the Black button for black white copying The printer starts copying Remove the original on the platen or from the document output slot after copying is complete Important If you load the original on the platen do not open the document cover or...

Page 305: ...ng job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you select Cancel all reserv then press the OK button you can cancel copying all scanned data If you select Cancel last reserv then press the OK button you can cancel the...

Page 306: ...nnot be specified in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the printer is turned off Enlarge Reduce Select the reduction enlargement method Reducing Enlarging Copies Ex Note This setting item is displayed under the following conditions When standard copying is selected When Borderless copy is selected ...

Page 307: ...r High and try copying again Select High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 on 1 layout Select the layout when copying four original pages onto a single sheet of paper by reducing each image Four different layouts are available Ex Note This setting item is displayed only when 4 on 1 copy is selected for Special copy Copying Four Pages onto ...

Page 308: ...ed copying Ex Note This setting item is displayed only when 2 sided copy is selected for Special copy Two Sided Copying Stapling side Select the orientation and the stapling side of the printed paper Ex Note This setting item is displayed only when 2 sided copy is selected for Special copy Two Sided Copying 308 ...

Page 309: ...Scanning Scanning from Computer Windows Scanning from Computer macOS Scanning from Operation Panel Scanning Using Smartphone Tablet 309 ...

Page 310: ...y Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files Scanning Using Application Software ScanGear Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 310 ...

Page 311: ...Item Type or Purpose IJ Scan Utility IJ Scan Utility Features Scanning Easily Auto Scan Basics Scanning Documents and Photos Creating Editing PDF Files Setting Passwords for PDF Files Editing Password Protected PDF Files 311 ...

Page 312: ... Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatically Scanned images are automatically saved to a preset folder The folder can be changed as needed Note The default save folders are as follows Windows 10 Windows 8 1 Documents folder Windows 7 My Documents folder To change folder see Settings Dialog Box Application Integration Scanned...

Page 313: ...Note To set the applications to integrate with see Settings Dialog Box 313 ...

Page 314: ...nclear items Thin items Thick items When scanning two or more documents from the ADF place documents of the same size 1 Make sure scanner or printer is turned on 2 Place items on platen or ADF Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note To cancel the scan click Cancel Use the Settings Auto Scan dialog box to set where to save the scanned i...

Page 315: ...y the paper size resolution PDF settings etc click Settings and then set each item in the Settings dialog box Note Once settings are made in the Settings dialog box the same settings can be used for scanning from the next time In the Settings dialog box specify image processing settings such as slant correction and outline emphasis set the destination of the scanned images and more as needed When ...

Page 316: ...nd PNG Images whose number of pixels in the vertical or horizontal direction is 10501 or more cannot be used When you select a password protected PDF file you must enter the password Editing Password Protected PDF Files 1 Place items on platen or ADF 2 Start IJ Scan Utility 3 Click PDF Editor IJ PDF Editor starts 4 To specify paper size resolution and other settings click Settings from the File me...

Page 317: ...on the Toolbar When adding existing images or PDF files Click Add Page on the Toolbar After the Open dialog box appears select the image s or PDF file s you want to add and then click Open Note You can also add images or PDF files from Add Page from Saved Data in the File menu 7 Edit pages as needed When changing page order Click the page you want to move and then click Page Up or Page Down on the...

Page 318: ...d 8 Select Save As in File menu The Save dialog box appears 9 Specify save settings Save Dialog Box PDF Edit Screen 10 Click Save The PDF file is saved Note When a password protected PDF file is edited the passwords will be deleted Reset the passwords in the Save dialog box Setting Passwords for PDF Files To overwrite a saved file click Save on the Toolbar 318 ...

Page 319: ...Gear What Is ScanGear Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode ScanGear Scanner Driver Screens General Notes Scanner Driver Important Available functions and settings vary depending on your scanner or printer 319 ...

Page 320: ...s Specify the document type output size and other settings when scanning documents and preview scan results Make various correction settings or finely adjust the brightness contrast and other parameters to scan in a specific color tone Screens There are two modes Basic Mode and Advanced Mode Switch modes with the tabs on the upper right of the screen Note ScanGear starts in the last used mode Sett...

Page 321: ...Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode output resolution image brightness color tone and other settings 321 ...

Page 322: ...ng from IJ Scan Utility 1 Start IJ Scan Utility For details click Home to return to the top page of the Online Manual for your model and search for Starting IJ Scan Utility 2 In IJ Scan Utility main screen click ScanGear The ScanGear screen appears Starting from Application The procedure varies depending on the application For details see the application s manual 1 Start application 2 On applicati...

Page 323: ... view and scan Photos with a whitish background Documents printed on white paper hand written text business cards and other unclear documents Thin documents Thick documents The following types of documents cannot be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to irregular shapes Note Both sides of a two sided document can be scanned simultaneously on m...

Page 324: ...tant Preview is not available when scanning from the ADF Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 if an ADF option is selected in Select Source 5 Set Output Size Output size options vary with the selected Destination 6 Adjust cropping frames scan areas as needed Adjust the size and position of the cropping frames on t...

Page 325: ...ion to display a dialog box showing the document type and other details of the current scan settings How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 325 ...

Page 326: ...ScanGear Scanner Driver Screens Basic Mode Tab Advanced Mode Tab 326 ...

Page 327: ...ems vary by document type and view Preview is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF ...

Page 328: ...tive When you select an option other than the ADF types the image adjustment function which adjusts images based on the document type will also be active When you select Magazine Color the descreen function will be active Display Preview Image Preview Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image a...

Page 329: ... selected paper size Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Monitor Size such as 1024 x 768 pixels Select an output size in pixels A cropping frame of the selected monitor size will appear and the portion within the cropping frame will be scanned Drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Displays the Add Dele...

Page 330: ...Adjust the scan area within the Preview area If an area is not specified the document will be scanned at the document size Auto Crop If an area is specified only the portion in the cropping frame will be scanned Adjusting Cropping Frames ScanGear Image corrections Correct the image to be scanned Important Apply Auto Document Fix and Correct fading are available when Recommended is selected on the ...

Page 331: ...lable when Color Matching is selected on the Color Settings tab of the Preferences dialog box Perform Scan Scan Starts scanning Note When scanning starts the progress appears To cancel the scan click Cancel Preferences Displays the Preferences dialog box for making scan preview settings Close Closes ScanGear scanner driver 2 Toolbar Adjust or rotate preview images The buttons displayed on the Tool...

Page 332: ...able when two or more frames are displayed Deselects the checkboxes of the images in thumbnail view Select All Frames Available when two or more frames are displayed Selects the images in thumbnail view and outlines them in blue Select All Cropping Frames Available when two or more cropping frames are specified Turns the cropping frames into thick broken lines and applies the settings to all of th...

Page 333: ... thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously To select multiple images click them while pressing the Ctrl key Unselected no outline The settings will not be applied Double click a frame to enlarge the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the enlarged frame again to return it...

Page 334: ...me s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cropping Frames ScanGear Related Topic Scanning in Basic Mode 334 ...

Page 335: ...view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also...

Page 336: ...corrections to the image brightness and color tones can be made including adjustments to the image s overall brightness or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non m...

Page 337: ...t the next action may appear Follow the prompt to complete For details refer to Status of ScanGear dialog after scanning in Scan Tab Preferences dialog box It will take time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Disp...

Page 338: ...ng the image Right click the image to zoom out Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again ...

Page 339: ...of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear along with the document type and other details of the current scan settings Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview The results of image corrections color adjustments and other settings made in 1 Settings and Operation Buttons ...

Page 340: ...key Unselected no outline The settings will not be applied When Whole Image is displayed on Toolbar Items on the Platen are scanned and appear as a single image All portions in the cropping frames will be scanned Note Create cropping frame s on the displayed image In thumbnail view one cropping frame can be created per image In whole image view multiple cropping frames can be created Adjusting Cro...

Page 341: ...ng a network compatible model by connecting to a network the machine cannot be accessed from multiple computers at the same time When using a network compatible model by connecting to a network scanning takes longer than usual Make sure that you have adequate disk space available when scanning large images at high resolutions For example at least 300 MB of free space is required to scan an A4 docu...

Page 342: ... high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virtual memory or reduce the image size resolution and retry Alternatively scan the image via IJ Scan Utility first then save and import it into the application 342 ...

Page 343: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings IJ Network Scanner Selector EX2 Menu and Setting Screen 343 ...

Page 344: ... Document Feeder Placing Items Platen Place items as described below to scan by detecting the item type and size automatically Important When scanning by specifying the paper size in IJ Scan Utility or ScanGear scanner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to irregular shapes and items smaller than 1 2 inches 3 ...

Page 345: ...ped area cannot be scanned 0 4 inch 1 cm or more Note Place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portions in which items cannot be scan ned see Loading Originals Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning from the ADF May result in paper jam Place and align document...

Page 346: ...way out 4 Load document with side to scan facing up in document tray Insert the document until it stops 5 Adjust document guide B to match width of document Do not slide the document guide too hard against the document The document may not be fed properly 346 ...

Page 347: ...oduct used for scanning with IJ Scan Utility changes as well The product for scanning from the operation panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX2 Menu and Setting Screen for your model from Home of the Online Manual for details To scan from the operation pa...

Page 348: ...ase you do not need to select it again Important If multiple scanners exist on the network multiple model names appear In that case you can select one scanner per model 4 Click OK Note The scanner selected in the Scan from PC Settings screen will be automatically selected in the Scan from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility...

Page 349: ...e notification area on the desktop follow the procedure below to start Windows 10 From the Start menu click All apps Canon Utilities IJ Network Scanner Selector EX2 Windows 8 1 Click IJ Network Scanner Selector EX2 on the Start screen If IJ Network Scanner Selector EX2 is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX2 Windows 7 From the St...

Page 350: ...Settings screen click OK Note If your scanner or printer does not appear check the following click OK to close the screen then reopen it and try selecting again MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled If the problem is still not solved see Network C...

Page 351: ...Scanning Using Smartphone Tablet Using PIXMA MAXIFY Cloud Link Printing Scanning with Wireless Direct 351 ...

Page 352: ...Preparing for Faxing Registering Recipients Sending Faxes Using Operation Panel of Printer Sending Faxes from Computer Windows Sending Faxes from Computer Mac OS Receiving Faxes Other Useful Fax Functions 352 ...

Page 353: ...You will not be able to send or receive faxes make copies or scan originals When you are connecting the telephone whether or not you can use it depends upon your telephone line or telephone Setting Up Printer The printer must be set up depending on your telephone line and use of the faxing function All Setup FAX Setup Guide Individual Setup Step1 Connecting Telephone Line Step2 Setting Telephone L...

Page 354: ...el during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to TEL priority mode understanding that the above problems may occur You will only be able to receive faxes manually Basic Connection Connecting with General T...

Page 355: ...ected to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to the external device jack Connecting Various Lines This section introduces how to connect various lines These are examples and could not be guaranteed to suit every connecting condition For details r...

Page 356: ... xDSL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog Subscriber Line B xDSL modem splitter may not be built in to the modem C Computer D Telephone or answering machine Important When the splitter is not built in to the modem do not branch the telephone line before the splitter wall side And also do not conn...

Page 357: ...ng Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the manuals supplied with your terminal adapter or dial up router 357 ...

Page 358: ...line type manually For details on how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA LIST to check the current setting Summary of Reports and Lists 1 Check that printer is turned on 2 Press the Setup button The Setup menu...

Page 359: ...the OK button 5 Select TEL line auto select then press the OK button The current telephone line type is displayed Note If you do not need to change the telephone line type press the FAX button to return to the Fax standby screen 6 Select OFF then press the OK button 7 Select a telephone line type then press the OK button Rotary pulse Select when your telephone line type is pulse dialing Touch tone...

Page 360: ...s you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Connection Connecting with General Telephone line Setting Receive Mode This section describes the procedure to select the receive mode 1 Check that printer is turned on 2 Press the FAX button The Fax standby ...

Page 361: ...e will ring 2 Pick up the handset If the call is a voice call talk on the telephone If the call is a fax hang up the handset after the printer starts receiving the fax Note The telephone may not ring when a call incomes even if it is connected to the printer depending on the type or settings of the telephone DRPD or Network switch Select when receiving voice calls with a telephone or answering mac...

Page 362: ...When you have an answering machine connected to the printer select ON to switch to fax reception automatically after the answering machine answers If you select OFF the printer does not switch from telephone calling to fax reception automatically even if the printer detects the fax signal CNG signal Select OFF if you want the printer not to switch automatically during a call Note If you subscribe ...

Page 363: ... only If you have subscribed to a Distinctive Ring Pattern Detection DRPD service provided by your telephone company your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line allowing you to have different numbers for fax calls and voice calls using only one telephone line Your printer will automatically monitor the ring pattern a...

Page 364: ...he OK button The DRPD FAX ring pat screen is displayed 8 Select the ring pattern that your telephone company assigned to your fax number then press the OK button Select from Normal ring Double ring Short short long or Short long short Note The asterisk on the LCD indicates the current setting 9 Press the FAX button to return to the Fax standby screen 364 ...

Page 365: ...elephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Adv FAX settin...

Page 366: ...f the year 7 Press the OK button 8 Press the FAX button to return to the Fax standby screen Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward at certain periods of the year You can set your printer to automatically change the time by registering the date and time that daylight saving time summer time begins ...

Page 367: ...ime starts then press the OK button 8 Make sure that Set shift time is selected then press the OK button 9 Use the button to move the cursor under the desired position use the Numeric buttons to enter the time in 24 hour format when summer time starts then press the OK button Precede single digits with a zero 8 Set the date and time when summer time ends 1 Use the button to select End date time th...

Page 368: ...en for US only 1 Check that printer is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Fax settings then press the OK button 4 Select FAX user settings then press the OK button 5 Enter the unit fax telephone number 1 Make sure that Unit TEL no registr is selected then press the OK button 2 Use the Numeric buttons to enter the unit fax telephone number 3 Press the OK ...

Page 369: ...tton Note You can enter the name up to 24 characters including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 7 Press the FAX button to return to the Fax standby screen 369 ...

Page 370: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 macOS 370 ...

Page 371: ...stered recipients in the group Registering Recipients in Group Dial You can register up to 20 recipients in total of individual recipients and group dials Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting Registered Information To print a list of the r...

Page 372: ...L no registration in Fax settings after pressing the Setup button 6 Select Recipient then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID number then press the OK button Note If you already registered the recipient the fax telephone number is displayed next to the ID number If you already registered the group d...

Page 373: ... the recipient s name is displayed Note This registration method may not be available depending on the country or region of purchase Direct entry is selected as the registration method The screen to enter the fax telephone number is displayed 1 Use the Numeric buttons to enter the fax telephone number you want to register 2 Press the OK button The fax telephone number is registered to the printer ...

Page 374: ...bers Letters and Symbols 11 Press the OK button to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipient s numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST Printing List of Registered Destinatio...

Page 375: ...ou can select Add directory entry from TEL no registration in Fax settings after pressing the Setup button 6 Select Group dial then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID number then press the OK button Note If you already registered the recipient Not available is displayed next to the ID number If you...

Page 376: ...o the group dial 3 Press the OK button The selected recipient is registered as a member of the group dial 4 Press the Menu Wireless connect button to display the screen to select an ID number then add another member Repeat this step to register the other recipient to the same group dial Note You can check the recipient s ID number and name registered to the group dial by using the button 9 Press t...

Page 377: ...p select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipients you have registered to the group dial by printing GROUP DIAL TELEPHONE NO LIST Printing List of Registered Destinations 377 ...

Page 378: ...3 Select Edit then press the OK button The screen to select a registration method is displayed as well as when you register the recipient 4 Select a registration method then press the OK button 5 Change the recipient s fax telephone number From call log OUT is selected as the registration method The screen to select the fax telephone number from the outgoing call logs is displayed After you use th...

Page 379: ...the recipient s name then press the OK button Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols To change a group dial 1 Select Group dial then press the OK button 2 Use the button or the Numeric buttons to select an ID number of group dial to change then press the OK button 3 Select Edit then press the OK button 4 Edit the member of the group di...

Page 380: ...ettings after pressing the Setup button 6 Delete the registered information To delete the recipient s information 1 Select Recipient then press the OK button 2 Use the button or the Numeric buttons to select a recipient s ID number then press the OK button 3 Select Delete then press the OK button 4 Select Yes then press the OK button To delete a group dial 1 Select Group dial then press the OK but...

Page 381: ...reports lists then press the OK button 6 Select Directory list then press the OK button 7 Select an item to print then press the OK button If you selected Recipient The confirmation screen asking if you print the list alphabetically by name is displayed If you select Yes and press the OK button RECIPIENT TELEPHONE NUMBER LIST is printed in alphabetical order If you select No and press the OK butto...

Page 382: ...s it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog box Saving Registered Telephone Directory on Printer to Your Computer Registering a Fax telephone Number Using Speed Dial Utility2 Changing a Fax telephone Number Using Speed Dial Utility2 Deleting a Fax telephone Number Using Speed Dial Utili...

Page 383: ...ou do not know the administrator password contact the administrator of the printer Follow the procedure below to start up Speed Dial Utility2 1 Make sure printer is turned on 2 Start up Speed Dial Utility2 For Windows 10 click Start button and select All apps Canon Utilities and then Speed Dial Utility2 For Windows 8 1 or Windows 8 select Speed Dial Utility2 on the Start screen to start Speed Dial...

Page 384: ...ur model from Home of the Online Manual For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings Loads the telephone directory registered on the printer that selected for Printer Name into Speed Dial Utility2 3 Setting Item List Selects a setting item for editing C...

Page 385: ...st are selected you cannot use the Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information registered or edited using Speed Dial Utility2 is neither saved on the computer nor registered on the printer 9 Save to PC Saves the telephone directory edited using Speed Dial Utility2 on the computer 1...

Page 386: ...ber and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save to PC 4 Enter file name on displayed screen and then click Save Note The data of the telephone directory RSD file rsd can be imported to other printer Registering Telephone Directory Has been Saved ...

Page 387: ... Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit The Individual or Group Selection dialog box is displayed 5 Click Register individual TEL number or Register group dial and then click Next If Register individual TEL...

Page 388: ...e registering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the registered information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 388 ...

Page 389: ...art up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from list and then click Edit If an individual fax telephone number is selected 1 Enter a new name 2 Enter a new fax telephone number If a group dia...

Page 390: ...elete 5 Click OK To continue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click Register to Printer 2 When message appears check it and click OK The information is registered to the printer 390 ...

Page 391: ... fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation screen appears click OK The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2...

Page 392: ... s information is displayed 4 Select an item to change and then click Edit The User Information dialog box is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number and then click OK To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to the printer 1 Click ...

Page 393: ...ed To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To change a rejected number 1 Select a code to change from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog box and then click OK To delete a rejected number 1 Select a code to delete from list and the...

Page 394: ...sing Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of telephone directory RSD file rsd to register to your printer 5 Click Open on dialog box The selected telephone directory is displayed Note If you select the data of the telephone directory RSD file rsd tha...

Page 395: ...Sending Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing Busy Number Setting Items for Sending Faxes 395 ...

Page 396: ... The Fax standby screen is displayed 3 Load documents on platen or in ADF Auto Document Feeder Important When sending a double sided document load the document on the platen Double sided documents cannot be automatically scanned and sent from the ADF Note For details on the types conditions of document and how to load the document Loading Originals 4 Adjust the scan contrast and resolution as nece...

Page 397: ... the remaining documents are automatically ejected If you load the document on the platen After scanning the document the confirmation screen asking you if you load the next document is displayed To send the scanned document press the OK button to start sending it To send two or more pages follow the message to load the next page and press the Color or Black button After scanning all pages press t...

Page 398: ... Do not unplug the power cord until all documents are sent If you unplug the power cord all unsent documents stored in the printer s memory are lost 398 ...

Page 399: ...xes by Entering Fax Telephone Number Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the printer waits between redial attempts Enable and specify the automatic redialing setting on Auto redial in Adv FAX settings under Fax settings Adv FAX settings Important While automa...

Page 400: ...ck white transmission Important Color transmission is available only when the recipient s fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the printer does not memorize any recipients dialed using the redial function or selecting from the directory To cancel manual redialing press the ...

Page 401: ... Scan contrast then press the OK button 4 Select the scan contrast then press the OK button The button decreases the scan contrast and the button increases the scan contrast 5 Select Scan resolution then press the OK button 6 Select the scan resolution Note The asterisk on the LCD indicates the current setting Standard Suitable for text only documents Fine Suitable for fine print documents Extra f...

Page 402: ...ed in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same image quality 7 Press the OK button The LCD returns to the Fax standby screen 402 ...

Page 403: ...Basic Creating an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Cannot Send Faxes from Computer How to Open the Setting Screen of the Fax Driver General Notes Fax Driver 403 ...

Page 404: ...ile menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 4 Click Print or OK Print dialog box in Notepad Note Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation For details on how to open the print settings dialog box of ...

Page 405: ...e address book Register the recipient in the address book and reopen the address book For details on how to register recipients in the address book see Creating an Address Book Fax Driver If the recipient s fax telephone number is entered incorrectly or the registered fax telephone number is incorrect the fax may be sent to an unexpected recipient When sending an important fax it is recommended th...

Page 406: ...eating an Address Book Fax Driver Add the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Click Send Now When a confirmation message is displayed click OK Important If you cannot send a fax due to line failure or other problem see Cannot Send Faxes from Computer Canceling Transmission If yo...

Page 407: ...iver 2 Click Address Book in the displayed dialog box Note Once an individual recipient Contact is registered in the address book folder Windows Contacts as an address book file contact file it can be used in multiple applications However you cannot change the address book you use as only one address book can be created per user Follow the steps below to open Windows Contacts Windows 8 1 Windows 8...

Page 408: ...Note For faxing you can only specify the Contact one recipient You cannot specify a Distribution List 5 On Name and E mail tab of Properties dialog box enter First and Last The recipient s name will be printed at the top of the fax received by the recipient 408 ...

Page 409: ... after entering the recipient Add the outside line access number before the fax number as needed Example When the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you upgrade from Windows XP to Windows Vista the address book you created in Windows XP may not be reflected in Windows Vista In this case open the address book in the following procedure and reflect the ...

Page 410: ...folders in Advanced settings then click OK 3 From the Start menu select XXXX user name then double click AppData Roaming Canon MP5 to open the folder 4 Double click the wab file The address book will be reflected in Windows Vista automatically Related Topic Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver 410 ...

Page 411: ...ts registered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to edit from the Address Book dialog box then click Properties 4 Change information as needed on the Properties dialog box then click OK 411 ...

Page 412: ...from an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to delete from the Address Book dialog box then click Delete 412 ...

Page 413: ...4 When a confirmation message is displayed click Yes 413 ...

Page 414: ...nt to fax with an application such as Notepad and then click the Print command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 3 Click Print or OK Print dialog box in Notepad 4 Click Display Address Book in Set Recipient in the Send FAX dialog box 414 ...

Page 415: ...Select Recipient from Address Book dialog box If the entered name is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient to enter it as the recipient Important You cannot search by criteria other than name 415 ...

Page 416: ...rd all faxes stored in the machine s memory are deleted Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory will be printed after turning the machine on Check 2 Is a document being sent from memory or a fax being received into memory When the message for the transmission reception is di...

Page 417: ...a support code is displayed see Support Code List for your model from Home of the Online Manual If no support code is displayed see A Message Is Displayed for your model from Home of the Online Manual If you are in a hurry press the Stop button to close the message then send the fax Check 8 Is the telephone line connected correctly Reconnect the telephone line cable to the telephone line jack If t...

Page 418: ...alog Box of the Fax Driver from the Fax Printer Icon Windows 8 1 Windows 8 1 Click the Settings charm Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences then Canon XXX series FAX Where XXX is the model name Windows 7 1 From the Start menu select Control Panel Hardware and Sound Devices a...

Page 419: ...then Canon XXX series FAX Where XXX is the model name Windows 7 1 From the Start menu select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printer Properties then Canon XXX series FAX Where XXX is the model name Windows Vista 1 From the Start menu select Control Panel Hardware and Sound Printers 2 Right...

Page 420: ...Bluetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers P To place a pause at the end of a sequence of numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read You cannot insert a space at the front of a numb...

Page 421: ...Receiving Faxes Receiving Faxes Changing Paper Settings Memory Reception 421 ...

Page 422: ... screen Note For details on how to change the receive mode Setting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify the paper settings as necessary Changing Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the loaded paper automatically Receiving a Fax Depending on the selected receive mode the receive operation varies Note F...

Page 423: ...RX start time allows you to specify the number of seconds until the printer switches to fax reception If you have subscribed to Duplex Ringing service in Hong Kong the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern Then the printer will switch to fax reception automatically without the handset being picked up The number of times t...

Page 424: ...as follows The entire message should be no longer than 15 seconds In the message tell your callers how to send a fax When the call is a voice call The telephone will ring when a call incomes Pick up the handset and talk on the telephone Note If the printer unexpectedly switches to fax reception during telephone calls set User friendly RX of the advanced setting to OFF If Manual auto switch of the ...

Page 425: ...he number of times to ring the telephone Advanced Settings of Receive Mode When the call is a voice call The telephone will ring when a call incomes When the printer does not detect the fax ring pattern the telephone will continue ringing Pick up the handset and talk on the telephone Note To use this feature you need to subscribe to a compatible service provided by your telephone company For DRPD ...

Page 426: ... For Network switch The name of this service varies depending on the country or region of purchase This setting may not be also available depending on the country or region of purchase 426 ...

Page 427: ...aper is displayed on the LCD In this case load paper and press the OK button You can also press the Stop button to close the message and print the stored documents in the printer s memory later Printing Document in Printer s Memory Note If the sender sends a document that is larger than Letter size or Legal size such as 11 x 17 inches the sender s printer may send the fax automatically reduced in ...

Page 428: ...lect the page size from A4 Letter or Legal Note Some of page sizes are not available depending on the country or region of purchase Media type The paper type is set to Plain paper 2 sided Select whether to perform two sided printing when printing faxes reports or lists 428 ...

Page 429: ... documents in Auto print settings under FAX settings Auto print settings An error has occurred on the printer If you select Print for Received documents in Auto print settings under FAX settings a received fax will be printed automatically However if any of the following errors occurs the received fax will not be printed It will instead be stored in the printer s memory When the error is resolved ...

Page 430: ...resume printing of the fax display the Fax standby screen by pressing the FAX button again Note The printer can store up to max 50 pages max 20 documents of faxes in the printer s memory When using ITU T No 1 chart Standard mode If the printer s memory becomes full during memory reception only pages which already have been received are stored in the memory Print the received faxes stored in the pr...

Page 431: ...Other Useful Fax Functions Document Stored in Printer s Memory 431 ...

Page 432: ...settings under FAX settings You pressed the Stop button to cancel printing of a received fax Important If you unplug the power cord of the printer all faxes stored in the printer s memory are deleted For details on how to unplug the power cord refer to Unplugging the Printer You can print or delete the faxes stored in the printer s memory To print a document in the printer s memory Printing Docume...

Page 433: ...he LCD 6 Select a print menu then press the OK button Print memory list You can print a list of the documents in the printer s memory MEMORY LIST MEMORY LIST shows the transaction number of the unsent or unprinted fax TX RX NO transaction mode recipient s number and the date and time of the transaction A transaction number from 0001 to 4999 on MEMORY LIST indicates a document being sent A transact...

Page 434: ...t will be printed The screen to confirm whether to delete the printed document in the printer s memory is displayed If you select Yes and press the OK button the printed document in the printer s memory is deleted Note If there is not the specified document in the printer s memory No document is displayed and the printer returns to the previous screen To return to the Fax standby screen press the ...

Page 435: ... screen is displayed 4 Select Memory reference then press the OK button Note If no document is stored in the printer s memory No documents in memory is displayed on the LCD 5 Select a delete menu then press the OK button Del specified doc You can specify the document and delete it If you select this menu the document selection screen is displayed Note A transaction number from 0001 to 4999 indicat...

Page 436: ...played 2 Select Yes then press the OK button The specified document will be deleted from printer s memory Note If there is not the specified document in the printer s memory No document is displayed and the printer returns to the previous screen To return to the Fax standby screen press the Stop button Delete all docs If you select this menu the confirmation screen is displayed You can delete all ...

Page 437: ...annot Print or Connect Error Installation Failed to MP Drivers Installation Windows Fax Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax FAX Setup Guide An Error Occurs Message Support Code Appears Frequently Asked Questions Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is Off USB Connection Pro...

Page 438: ...ge Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly Installation Failed to MP Drivers Installation Windows Easy WebPrint EX Does Not Start or Easy WebPrint EX Menu Does Not Appear Windows Updating MP Drivers in Network Environment Windows Error or Message Appears An Error Occurs Message Support Code Appears A Message for Faxing Is Dis...

Page 439: ... Replacing Wireless Router or Changed Router Settings Cannot Access to Internet on Wi Fi from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone Tablet to Wireless Router Error Occurs During Wi Fi Setup Connects to Another Computer via LAN Changes from USB to LAN Connection Cannot Print or Connect LAN Setting Tips Changing LAN Settings...

Page 440: ...reless Direct Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Access to Internet on Wi Fi from Communication Device Cannot Print or Connect LAN Setting Tips Changing LAN Settings Network Key Password Unknown Forgot Administrator Password of Printer Checking Network Information Restoring to Factory Defaults Default Network Settings Printing Network Settings Reconfigu...

Page 441: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 441 ...

Page 442: ... Network While performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen While using printer Cannot Find Printer while Using Wi Fi 442 ...

Page 443: ...ndows Checking Power Status Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Printer s Wi Fi Settings Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Wi Fi Environment Cannot Find Printer on Check Printer Set...

Page 444: ...nter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If printer and network device are on If the network devices are on turn them ...

Page 445: ...r Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If above does not s...

Page 446: ... allow wireless communication Make sure the or icon is displayed on the LCD If icon is not displayed The printer is not set to allow wireless communication Turn on wireless communication on the printer If icon is displayed Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Checking Wi Fi Environment 446 ...

Page 447: ...he printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby it may cause interference Place the wireless router as far away from interference sources as possible Note Though an antenna is attached to m...

Page 448: ...the instructions on the screen to continue to set up network communication If the printer cannot be detected the printer is not connected to the wireless router Connect the printer to the wireless router After connecting the printer to the wireless router set up the network communication from the beginning If is displayed Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Wind...

Page 449: ...Make sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Network Settings If the IP address is not specified correctly See If an error screen appears and specify the IP address If the IP address is specified correctly Cannot Find Printer on Check Printer Settings Screen During Wi Fi Setup Windows Che...

Page 450: ...g the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communication If no message appears Cancel the setup and then set the security software to allow Canon software to access the network The file Setup exe or Setup64 exe in the win Driver DrvSetup folder on th...

Page 451: ...ction manual supplied with the wireless router or contact the manufacturer In addition make sure the wireless router you are using is configured to use 2 4 GHz bandwidth Important Depending on the wireless router note that different network name SSID is assigned for a bandwidth 2 4 GHz or 5 GHz or its usage for PC or game machine using alphanumeric characters at the end of network name SSID After ...

Page 452: ...plied with the USB cable Check2 Follow procedure below to connect printer and computer again Important For macOS make sure the lock icon is on the lower left of the Printers Scanners screen If the icon locked is displayed click the icon to unlock The administrator name and the password are necessary to unlock 1 Unplug USB cable from printer and computer and connect it again 2 Make sure no printer ...

Page 453: ... redo setup For macOS 1 Click Next The screen telling you that installation has not been completed appears 2 Click No The screen to select application software to install appears 3 Click Back to Top 4 Click Exit on Start Setup screen 5 Turn off printer 6 Restart computer 7 Make sure you have no application software running 8 Perform setup on web page 453 ...

Page 454: ...p is complete on the computer If it is not perform setup For Windows Perform setup using the Setup CD ROM or from the web page For macOS Perform setup from the web page Note IJ Network Device Setup Utility allows you to diagnose and repair the network status Download it from the web page For Windows For macOS Check4 Make sure printer and wireless router network settings match Make sure the network...

Page 455: ...ssary Place the printer and wireless router where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building materials containing metal or concrete If the printer cannot communicate with the computer over a Wi Fi due to a wall place the printer and the computer in the same room In addition if a de...

Page 456: ...ke sure security software s firewall is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Some programs use a firewall by default Check10 If prin...

Page 457: ...Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key Password Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 457 ...

Page 458: ...rval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Can you view any web pages on your computer Make sure your computer is connected to the wireless router properly For more on checking computer settings or connection status see the instruction manual supplied with the co...

Page 459: ...attached to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is strong Monitor signal status and move printer and wireless router as necessary Place the printer and wireless router where there are no obstacles between them Wireless communication between different rooms or floors is generally poor Wireless communication can be impeded by building material...

Page 460: ... is off If your security software s firewall is on a message may appear warning you that Canon software is attempting to access the network If this warning message appears set security software to always allow access If you are using any programs that switch between network environments check their settings Some programs use a firewall by default Check10 If printer is connected to an AirPort Base ...

Page 461: ... the proper password specified for the Wireless Direct To check the password specified for the printer print out the network setting information of the printer Printing Network Settings Check6 Make sure the printer is not placed too far away from the device If the distance between the printer and device is too far wireless communication becomes poor Place the printer and device close to each other...

Page 462: ... to and setting up your wireless router see the wireless router instruction manual or contact its manufacturer Note To check the MAC address or IP address of your computer see Checking Computer IP Address or MAC Address 462 ...

Page 463: ...etup Utility See below for starting up IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility Setting an Encryption Key For more on setting up a wireless router see the instruction manual provided with the wireless router or contact its manufacturer Make sure your computer can communicate with the wireless route...

Page 464: ...be identical among the wireless router the printer and your computer To communicate with a wireless router that generates a password automatically you must set the printer to use the password generated by the wireless router For Windows When the WEP Details screen appears after you click Search on the Network Settings Wi Fi screen in IJ Network Device Setup Utility follow the on screen instruction...

Page 465: ...IJ Network Device Setup Utility For Windows Starting Up IJ Network Device Setup Utility For macOS Starting Up IJ Network Device Setup Utility If this does not solve the problem see below Cannot Communicate with Printer After Enabling MAC IP Address Filtering or Encryption Key on Wireless Router With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Can...

Page 466: ...entication method must be identical among the wireless router the printer and your computer For details see Setting an Encryption Key With Encryption On Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wir...

Page 467: ...Other Network Problems Checking Network Information Restoring to Factory Defaults 467 ...

Page 468: ...the instructions below For Windows 1 Select Command Prompt as shown below In Windows 10 right click Start and select Command Prompt In Windows 8 1 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm and search for Command Prompt In Windows 7 click Start All Programs Accessories Command Prompt 2 Enter ipconfig all and press Ente...

Page 469: ...If communication is taking place a message like the one shown below appears Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 If Request timed out appears communication is not taking place For macOS 1 Start Network Utility as shown below Select Computer from Go menu of Finder double click Macintosh HD System Library CoreServices Applications Network Utility 2 Click Ping 3 Make sure Send only X...

Page 470: ...ket loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with target device Checking Network Setting Information To check the printer s network settings information print out the network settings information Printing Network Settings 470 ...

Page 471: ... restoring it to the factory defaults redo setup using the Setup CD ROM or from the web page For macOS Initialization erases all network settings on the printer making printing scanning or faxing operation from a computer over a network impossible To use the printer over a network again after restoring it to the factory defaults redo setup from the web page Initialize the network setting using the...

Page 472: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 472 ...

Page 473: ...ower is already turned on cycle the power switch It may be necessary to resolve wireless router problems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 Check the settings of your device smartphone tablet Make sure Wi Fi is enabled on your device For de...

Page 474: ...ireless router Check6 Make sure the printer is not placed too far away from the wireless router If the distance between the printer and wireless router is too far wireless communication becomes poor Place the printer and wireless router close to each other Note Though an antenna is attached to most wireless routers note that some of them have it inside Check7 Make sure wireless signal is strong Mo...

Page 475: ...ings LAN settings Wireless Direct Switch WL Direct in this order and select Yes Check3 Check the settings of your device smartphone tablet Make sure Wi Fi is enabled on your device For details refer to your device s instruction manual Check4 Make sure printer is selected as connection for device e g smartphone or tablet Select the network name SSID for Wireless Direct specified for the printer as ...

Page 476: ...evice If the distance between the printer and device is too far wireless communication becomes poor Place the printer and device close to each other Check7 Make sure 5 devices are already connected Wireless Direct does not allow more than 5 devices to be connected 476 ...

Page 477: ...Printing Problems Printer Does Not Print Ink Does Not Come Out Paper Does Not Feed Properly No Paper Error Printout Results Are Unsatisfactory 477 ...

Page 478: ...ting If printing starts normally there is a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN make sure the printer is correctly set up for network use Cannot Find Printer while Using Wi Fi Note IJ Network Device Setup Utility allows you to diagnose and...

Page 479: ...S Make sure your printer s name is selected in Printer in the Print dialog Note If multiple printers are registered to your computer select Set as Default Printer from System Preferences Printers Scanners for a printer to make the one selected by default Check6 Are you trying to print a large data file Windows If you are trying to print a large file it takes a long time to start printing If the pr...

Page 480: ...into place After confirming that the FINE cartridge is installed properly close the paper output cover Check3 Are the print head nozzles clogged Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles For details on printing the nozzle check pattern print head cleaning and print head deep cleaning see If Printing Is Faint or Uneven If nozzle check pa...

Page 481: ...turn off the printer and perform print head deep cleaning again 24 hours later When you turn the printer off do not unplug it from the power supply If problem is not resolved after performing print head deep cleaning twice Ink may have run out Replace the FINE cartridge 481 ...

Page 482: ...of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper load the paper with the print side facing DOWN and slide the paper guides to align with the both sides of the paper Loading Paper When you load the paper insert the paper stack until the leading edge touches the far end of the cassette Check3 Is paper too thick or cu...

Page 483: ...erwise the setting is applied from the next time To set by using the operation panel Press the Setup button select Device settings and Print settings in this order and then set Prevent double feed to ON Changing Settings from Operation Panel To set by using your computer Windows 1 Open Canon IJ Printer Assistant Tool Maintenance Tab Description 2 Select Select Printer and select printer you are us...

Page 484: ...If the measures above do not solve the problem contact your nearest Canon service center to request a repair 484 ...

Page 485: ...re using your printer for Copying Check the settings using the operation panel Setting Items for Copying Printing from your computer Check the settings using the printer driver Basic Printing Setup Printing from your smartphone tablet using Canon PRINT Inkjet SELPHY Check the settings on Canon PRINT Inkjet SELPHY Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet SELPHY Check2 Make s...

Page 486: ...scolored Colors may fade with time if the printed paper is left for a long period of time After printing dry the paper sufficiently avoid high temperatures high humidity and direct sunlight and store or display indoors at room temperature and normal humidity To avoid direct exposure to air we recommend that you store the paper in an album plastic folder photo frame etc 486 ...

Page 487: ...Printouts Are Blank Blurry or Fuzzy Inaccurate or Bleeding Colors Streaks or Lines Printing Is Blurry Colors Are Wrong 487 ...

Page 488: ...pattern and examine the pattern If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later When you turn the printer off do not unplug it from the power supply If problem is not resolved after performing ...

Page 489: ...aper output cover When copying see also the sections below Check6 Is platen glass or glass of ADF dirty Clean the platen glass or the glass of ADF Cleaning Platen and Document Cover Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on the paper as shown below Check7 Make sure original is properly loaded on platen or ADF When you load the original on the p...

Page 490: ...er by printer If you use a printout done by this printer as the original print quality may be reduced depending on the condition of the original Print from the printer directly or reprint from the computer if you can reprint from it 490 ...

Page 491: ...p cleaning If the problem is not resolved after performing print head deep cleaning turn off the printer and perform print head deep cleaning again 24 hours later When you turn the printer off do not unplug it from the power supply If problem is not resolved after performing print head deep cleaning twice Ink may have run out Replace the FINE cartridge Check2 When a FINE cartridge runs out of ink ...

Page 492: ...Note Printed colors may not match screen colors due to basic differences in the methods used to produce colors Color control settings and environmental differences can also affect how colors appear on the screen Therefore colors of printing results may be different from those on the screen 492 ...

Page 493: ...If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Adjusting Print Head Position Manually For macOS Adjusting Print Head Position Check2 Check paper and print quality settings Printout Results Are Unsatisfactory Check3 Increase print quality and try printing again Increasing the print quality may improve the...

Page 494: ...en using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality We recommend putting unused paper back into the package and storing it flat Plain Paper Turn the paper over and reload it to print on the other side Other Paper such as envelope If the ...

Page 495: ...ime Check4 Set printer to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the operation panel or the computer This may reduce the print speed Once you have finished printing undo this se...

Page 496: ...printing with a high intensity setting on plain paper the paper may absorb too much ink and become wavy causing paper abrasion Printing from your computer Windows Check the intensity setting in the printer driver Adjusting Intensity Copying Setting Items for Copying Check6 Is platen glass or glass of ADF dirty Clean the platen glass or the glass of ADF Cleaning Platen and Document Cover Cleaning t...

Page 497: ...drying time This allows the printed surface to dry preventing smudges and scratches For Windows 1 Make sure printer is turned on 2 Open Canon IJ Printer Assistant Tool Maintenance Tab Description 3 Select Select Printer and select printer you are using from pulldown menu and select OK 4 Select Custom Settings 5 Drag Ink Drying Wait Time slide bar to set the wait time and click OK 6 Check message a...

Page 498: ...lts Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although the ink is normally ejected onto the ink absorber at the outer edge of the paper it may get onto the paper if the loaded paper is larger...

Page 499: ...Scanning Problems Windows Scanning Problems 499 ...

Page 500: ...Scanning Problems Scanner Does Not Work ScanGear Scanner Driver Does Not Start 500 ...

Page 501: ...ct the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network connection check the connection status and reconnect as needed Check 5 Restart the computer 501 ...

Page 502: ...ter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with IJ S...

Page 503: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems Poor Quality Fax Received 503 ...

Page 504: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When Send a Fax 504 ...

Page 505: ...the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on Summary of Reports and Lists Check2 Is document being sent from memory or the fax being received into memory When the message for the transmission reception i...

Page 506: ...played on the Fax standby screen check the cause A Message for Faxing Is Displayed on the LCD Print ACTIVITY REPORT and check for an error Summary of Reports and Lists If a transmission error has occurred see below Errors Often Occur When Send a Fax Check9 Is document loaded properly Remove the document and then reload it on the platen or in the ADF Loading Originals Check10 Does a printer error o...

Page 507: ...If the telephone line is connected correctly there is a problem with your telephone line Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter 507 ...

Page 508: ...ings Note If selecting Reduce does not reduce errors select Do not reduce In addition when using an Internet telephone it is possible that errors occur more often if 4800 bps or 9600 bps is selected for TX start speed Select 14400 bps or 33600 bps If the telephone line or connection is poor when using a general telephone reducing the transmission start speed may correct the error Reduce the transm...

Page 509: ...Problems Receiving Faxes Cannot Receive a Fax Cannot Print a Fax 509 ...

Page 510: ...on how to unplug the power cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory MEMORY CLEAR REPORT will be printed after turning the printer on Summary of Reports and Lists Check2 Is the printer s memory full Print the received faxes stored in the printer...

Page 511: ...matically after the FINE cartridge is replaced Replacing a FINE Cartridge When the printer receives black white faxes in the printer s memory if ON is selected for 2 sided in FAX paper settings selecting OFF may print the faxes You can set the printer to forcibly print a received fax even if the ink has run out Set Print when no ink in Auto print settings under Fax settings to Print However part o...

Page 512: ...in Caller rejection If you select Reject for any setting items in Caller rejection in Security control under Fax settings the printer rejects calls for setting item selected Reject For details refer to Using Caller ID Service to Reject Calls 512 ...

Page 513: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 513 ...

Page 514: ...ctly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting and change it as necessary Setting Telephone Line Type 514 ...

Page 515: ...device such as an external telephone an answering device or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering device or a computer modem are connected correctly Connecting Telephone Line 515 ...

Page 516: ...ender to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with ECM Select ON for ECM RX in Adv communication in Adv FAX settings under Fax settings Fax settings Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmission If...

Page 517: ...Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD 517 ...

Page 518: ... power plug is securely connected to printer and then turn on again Check3 Unplug printer leave it for at least 2 minutes and then plug it back in and turn on again If this does not solve the problem contact your nearest Canon service center to request a repair 518 ...

Page 519: ...s and then press the OK button 4 Use the button to select Auto power off and then press the OK button 5 Use the button to select OFF and then press the OK button The setting to shut off the power automatically is disabled To disable the setting from the computer For Windows use Canon IJ Printer Assistant Tool or ScanGear scanner driver to disable the setting Follow the procedure below to disable t...

Page 520: ...The setting to shut off the power automatically is disabled Note Refer to below to disable the setting from ScanGear scanner driver Scanner Tab 520 ...

Page 521: ...m environment supports Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the USB cable be no longer than 10 feet 3 meters or so Is the Hi Speed USB driver working properly on your computer Make sure the latest Hi Speed USB driver...

Page 522: ...Important Connect the Type B terminal to the printer with the notched side facing UP For details refer to the instruction manual supplied with the USB cable Check3 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver Windows If not select it to enable bidirectional support Opening Printer Driver s Setup Screen 522 ...

Page 523: ...elect your language 1 Press Setup button and wait a little 2 Press button twice and press OK button 3 Press button 3 times and press OK button 4 Use button to select language for LCD and press OK button The desired language appears on the LCD 5 Press Stop button 523 ...

Page 524: ...Installation and Download Problems Failed to MP Drivers Installation Windows Updating MP Drivers in Network Environment Windows 524 ...

Page 525: ... 7 click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from the Canon website Note If the CD ROM icon does not appear try the following Remove the CD ROM from your computer and reinsert it Restart your computer If the icon s...

Page 526: ...tall the MP Drivers restart your computer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped due to a Windows error Windows operation may be unstable and you may not be able to install the drivers Restart your computer and then reinstall the drivers 526 ...

Page 527: ...n instructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with Wi Fi connection The printer is detected automatically in the network Make sure the printer was found and install the MP Drivers following the on screen instructions Note The network settings on the printer are not affected so the printer can be used on the netw...

Page 528: ...Errors and Messages An Error Occurs Message Support Code Appears 528 ...

Page 529: ...mputer or an error code appears on the printer For some errors a support code error number appears on the computer screen When a Support Code and a message are displayed on the computer screen Windows When a Support Code and a message are displayed on the printer LCD For details on how to resolve errors see List of Support Code for Error Note For details on how to resolve errors without Support Co...

Page 530: ...e size of the loaded paper is different from that specified in the paper size setting Load the same size of paper as that specified in the paper size setting and press the OK button Data error Press OK A power failure has occurred or the power cord has been unplugged when the faxes are stored in the printer s memory Important If a power failure occurs or you unplug the power cord all faxes stored ...

Page 531: ...amp stops flashing and remains lit Check2 Make sure printer is properly connected to computer If you are using a USB cable make sure it is securely connected to both the printer and the computer When the USB cable is securely plugged in check the following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and retry the printing If printing...

Page 532: ...a device error is shown see Windows Help to resolve it Other Error Messages Windows Check If an error message appears outside printer status monitor check the following Could not spool successfully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the disk Could not spool successfully due to insufficient memory Close other applications to increase ...

Page 533: ...se Support Code Appears on LCD and Computer Screen 1000 to 1ZZZ 1003 1200 1203 1250 1300 1303 1304 1309 1310 1401 1403 1430 1485 15A1 15A2 1682 1684 1686 1688 168A 1702 1703 1704 1705 1712 1713 1714 1715 1871 1890 2000 to 2ZZZ 2110 2120 2700 2801 2802 2803 2900 2901 3000 to 3ZZZ 3402 3403 3404 3405 3406 3407 340D 340E 3410 3411 3412 3413 3434 3435 3436 3437 3438 3439 3440 3441 3446 3447 4000 to 4Z...

Page 534: ... 6901 6902 6910 6911 6930 6931 6932 6933 6936 6937 6938 6939 693A 6940 6941 6942 6943 6944 6945 6946 6D01 7000 to 7ZZZ 7500 7600 7700 7800 9000 to 9ZZZ 9500 For paper jam support codes see also List of Support Code for Error Paper Jams 534 ...

Page 535: ... see the jammed paper at the paper output slot If the paper fed from the cassette is jammed 1303 If the paper is jammed when performing automatic duplex printing 1304 If the document is jammed in the ADF 2801 If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer Paper Is Jammed inside Printer Cases other than above Other Cases 535 ...

Page 536: ...t paper Hold the paper with both hands and pull it out slowly so as not to tear it Note If you cannot pull out the paper turn the printer back on without pulling forcibly The paper may be ejected automatically If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer If the paper tears and yo...

Page 537: ...o the printer is erased Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your nearest Canon service center to request a repair 537 ...

Page 538: ...side Printer If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly When you push the cassette back grab the tabs at both sides of the front cover and push the cassette back until the arrow on the front cover is aligned with edge of the printer Loading Paper 3 Perform printing or copying again 538 ...

Page 539: ... Jammed inside Printer If none of the above is applied see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper 2 Load paper in cassette properly When you push the cassette back grab the tabs at both sides of the front cover and push the cassette back until the arrow on the front cover is aligned with edge of the printer Loading Paper 3 Perform printing or copying ag...

Page 540: ... it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory are deleted Note If paper becomes jammed during printing and you need to turn off the printer to remove it press the Stop button to stop the printing before you turn off the printer 1 Turn off printer and unplug it 2 Open paper ou...

Page 541: ...r left whichever makes it easier to remove the paper When moving the FINE cartridge holder hold the top of the FINE cartridge holder and slide it slowly to the far right or left 4 Hold jammed paper firmly in both hands If the paper is rolled up pull out it 5 Slowly pull out paper so as not to tear it 541 ...

Page 542: ...Plug printer back in and turn printer back on All jobs in the print queue are canceled Redo the printing Note When reloading the paper make sure you are using suitable paper and loading it correctly If a paper jam message appears on the LCD of the printer or on your computer screen when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check t...

Page 543: ...ing printing and you need to turn off the printer to remove it press Stop button to stop the printing before you turn off the printer 1 Turn off printer and unplug it 2 Retract output tray extension and paper output support close front cover 3 Open document cover Close the document tray if it is open 4 Stand printer with right side of front facing down Important Stand the printer on a wide and fla...

Page 544: ...ll the jammed paper support the printer with your hand so that it does not fall down Note If the paper is rolled up and it is difficult to remove grasp the edges of the paper then remove the jammed paper 7 Close transport unit cover 544 ...

Page 545: ...nsport unit cover take back the printer in original position at once 8 Plug printer back in and turn printer back on If the measures above do not solve the problem contact your nearest Canon service center to request a repair 545 ...

Page 546: ...per When you load the paper insert the paper stack until the leading edge touches the far end of the cassette After loading the paper push the cassette so that the mark on the cassette aligns with the front panel as illustrated below Open the paper output tray then press the printer s OK button Note To cancel printing press the printer s Stop button 546 ...

Page 547: ...1200 Cause Paper output cover is open What to Do Close the paper output cover and wait for a while Do not close it while you are replacing a FINE cartridge 547 ...

Page 548: ...he paper output cover Press the printer s OK button to resolve the error The printer ejects one blank sheet of paper and resumes printing from the next paper The printer will not reprint the page that was printed when the paper output cover is opened Retry printing Important Do not open or close the cover during printing as this can damage the printer 548 ...

Page 549: ...1250 Cause Paper output tray is closed What to Do Open the paper output tray to resume printing 549 ...

Page 550: ...o Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 550 ...

Page 551: ... the error is not resolved the FINE cartridge may be damaged Replace the FINE cartridge with a new one If this still does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 551 ...

Page 552: ...rtridge is not installed What to Do Printing cannot be executed because the ink cartridge is not compatible with this printer Install the appropriate ink cartridge If you want to cancel printing press the printer s Stop button 552 ...

Page 553: ... Do Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 553 ...

Page 554: ... detected If you want to continue printing without this function press the printer s Stop button for at least 5 seconds Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 554 ...

Page 555: ...he printer s Stop button for at least 5 seconds with the ink cartridge installed Then printing can continue under the ink out condition The function for detecting the remaining ink level will be disabled Replace the empty ink cartridge immediately after the printing The resulting print quality is not satisfactory if printing is continued under the ink out condition 555 ...

Page 556: ...tray extension and the paper output support open the paper output cover and then remove the FINE cartridges Make sure the FINE cartridge compatible with the printer is installed Then install the FINE cartridges again Replacing a FINE Cartridge Push up the FINE cartridge until it clicks into place After installing close the paper output cover 556 ...

Page 557: ...over then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder If you find the protective material or the tape remains attached remove it then close the paper output cover If this does not solve the problem contact your nearest Canon service center to request a repair 557 ...

Page 558: ... paper information set on the printer as shown below a message appears on the LCD Print settings specified on the printer driver Paper size A5 Media type Plain paper Cassette paper information set on the printer Paper size A4 Media type Plain paper What to Do Press the printer s OK button to display the screen below Select the appropriate action Note Depending on settings some of the options below...

Page 559: ... or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Paper Size Windows Cancel Cancels printing Select this option when you want to change the print or copy paper settings Change the paper settings and retry printing Note To suppress the misprint prevention message change the setting as described below When you ...

Page 560: ...ure the platen and the print head alignment sheet are not dirty Make sure the loaded paper is correct For print head alignment load A4 or Letter sized plain paper Make sure the print head nozzle is not clogged Check the print head condition by printing the nozzle check pattern After checking the above start over auto print head alignment from the beginning If the error is still not resolved try ma...

Page 561: ...1 Load print head alignment sheet on platen Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close the document cover and press printer s Black or Color button The printer starts scanning the print head alignment sheet and automatically adjusts the print head position 561 ...

Page 562: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 562 ...

Page 563: ...inter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 563 ...

Page 564: ...inter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 564 ...

Page 565: ...Push up the FINE cartridge until it clicks into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an impediment to FINE cartridge holder motion be careful not to touch clear film A If you soil or scratch this part by touching it with paper or your hand it could damage the printer If you unplug the...

Page 566: ...inter and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 566 ...

Page 567: ... your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Note In the case of warnings or errors caused by remaining ink levels the printer cannot print or scan 567 ...

Page 568: ...cause List of Support Code for Error Paper Jams Turn off printer and unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted 568 ...

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