Canon Color Universal Send Kit-Q1, Service Manual

Page: 88 / 96

Chapter 4
4-26
T-4-10
4.3.9 WebDAV Transmission errors
0020-7993
T-4-11
Message Error code Cause Remedy
No message #022 Address deleted or invalidated during
transmission reservation. - Retransmit deleted address.
- Check that a group address is specified as the transfer destination and that it contains
a valid address.
- Check that a group address is specified as the transfer destination and whether it
contains local print or fax box only.
- Check whether the specified transfer destination address has been deleted.
Transmission
cancelled #099 - Transmission cancelled by user. Resend.
Address table not
available. #706
- Address book locked.
- It is not possible to refer because RUI is using Address book.
It is not possible to refer because Other Transmississon component is using Address
book.
No message #711 Full in memory for User Inboxes Delete stored documents in Mail Boxes.
No message #712 The number of documents for a box
reaches to the maximum Delete stored documents in Mail Box that contains the maximum number of
documents.
Message Error code Cause Remedy
The address is not listed in the
address book #022 An error occurred when obtaining address information from the address
book. In the case of deleting the address from the address book after the
scan Check the settings of the address
book. If this does not work, turn off
and then, on the power
HDD is full #703 There is no available space in HD when processing image conversion,
causing the image processing failed. Leave it for a while, and then, try to
send again. It may be possible to
avoid this symptom by not using
other protocols at sending.
The address book cannot be
used #706 During importing/exporting address book from RUI, other transmission
component used the same address book. Leave it for a while, and then, try to
send again.
There is no response #751 -Network is down (2 possibilities: in the case of disabled transmission, in
the case that the communication is interrupted in the middle of the
transmission)
-Server is not startup
-Server is lost
-Wrong host name of the address Check the address and the network
TCP/IP error #755 When the IP address on SRAM is 0.0.0.0, the IP address is determined as
0.0.0.0 by the following 2 cases:
1. Obtaining address failed because of DHCP, BOOTP, and RARP.
2. It startup in IP fixed mode.
In the case that the transmission failed even by the 5 times of internal retry
due to the resource shortage of the TCP/IP protocol. Make settings of the IP address
SSL Error #770 The WebDAV server does not support SSL. Check the server settings.
Archive log is full #856 In the case of using job archive function, the disk of the archive storage is
full, causing the send/receive job error. Retrieve the archive log to the
server.
Transmission has failed. #870 The HTTP response is 403 (forbidden).
The execution of the method is prohibited by the server because of any of
the following:
1. No right to access has been granted.
The server settings prevent access from outside to the target file itself or
to the directory as a whole.
2. There is much traffic to the server.
Wait a while, and then try again.
Check the server settings.
Check the server.
#868 The HTTP response is 305 (Use Proxy).
The WebDAV server is requesting access by way of a proxy. In user mode, check the proxy
settings.
Check the address.
#869 The HTTP response is 401 (Unauthorized).
Authentication with the WebDAV server has failed. Check the user name and password
of the address.
Check the address.
#871 The HTTP response is 404 (Not Found).
The server could not find the appropriate resource. It usually occurs when
the server wants to reject the request without indicating the reason or when
there is no appropriate response.
The HTTP response is 409 (Conflict).
The request is illogical, not permitting completion.
The HTTP response is 410 (Gone).
The requested resource is no longer available on the server, and there is no
appropriate address for forwarding.
Check the address.