Canon Color Universal Send Kit-Q1, Service Manual

Page: 79 / 96

Chapter 4
4-17
<Memo>
This model does not have an E-Mail reception function, only an error mail reception function. Therefore, it can only print out text and i-Fax compliant TIFF at-
tachments. PDF and JPEG files cannot be printed out.
4.3.3 I-Fax Transmission errors
0020-7986
<I-Fax transmission error message and error codes>
T-4-5
POP AUTH
authentication error #845 In an email or I-Fax transmission using POP
Before SMTP, the device attempted POP
Auth but an error occurred in the POP server
and failed in POP authentication.
- Check POP Address and POP Password settings of Additional Functions.
- Check the POP authentication settings in the POP server.
- Cancel the selection of POP AUTH for POP AUTH Method.
- Turn POP Authentication before Sending option off not to use POP Before
SMTP.
APOP authentication
error #846 In an email or I-Fax transmission using POP
Before SMTP, the device attempted APOP of
POP authentication but an error occurred in
the APOP authentication and failed in POP
authentication.
- Check POP Address and POP Password settings of Additional Functions.
- Check the APOP settings in the POP server.
- Cancel the selection of APOP for POP AUTH Method.
- Turn POP Authentication before Sending option off not to use POP Before
SMTP.
No display #899 Operation completed normally. This error code indicates that transmission as far as the SMTP server was
completed normally, but delivery cannot be confirmed. Except when delivery
confirmation is performed in I-Fax Full mode, confirmation is displayed on the
I-Fax/E-Mail transmission side. The only way to judge whether transmission has
been completed normally is to see whether there has been an error mail reception
printout.
Cancelled. #995 Transmission cancelled - Retransmit as necessary.
Archive log is full #856 In the case of using job archive function, the
disk of the archive storage is full, causing the
send/receive job error.
Retrieve the archive log to the server.
e-Signature Certificate
Access Error #761 The encryption code used at time of PDF
transmission (bearing a user signature
prepared by MEAP authentication) prevents
transmission.
Install the appropriate user certificate or machine certificate properly.
Check to see if the
address is correct. #762 e-mail is sent to an address for which
transmission is not permitted.
Check to see if the target of transmission is correct.
Check to see if the domain (in user mode) is one for which transmission is
permitted.
Do not transmit to an address for which transmission has not been authorized..
e-Certificate Validity
error #766 The period of validity of the certificate used
for signature transmission has passed.
Use a certificate whose period of validity is still good.
If necessary, set the time correctly.
Count Limit for SEND
Trial
(no message) #769 The count has reached its limit at time of a
SEND trail session. (At time of reception, the
counter reading reaches the upper limit,
causing an error when transfer occurs.)
After the maximum number of SEND trial sessions has been exceeded, an
attempt has been made for SEND transmission.
Message Error code Cause Remedy
No display #022 Address deleted or invalidated
during transmission reservation. - Retransmit deleted address.
- Check that a group address is specified as
the transfer destination and that it contains a
valid address.
- Check that a group address is specified as
the transfer destination and whether it
contains local print or fax box only.
- Check whether the specified transfer
destination address has been deleted.
No display #099 A user canceled the
transmission. - Send the data again.
The number of
transmission
standby documents
must be reduced. #702 HD full (work area) - Wait a while then retry.
- Stop broadcast transmission with other
protocols.
The number of
transmission
standby documents
and BOX
documents must be
reduced. #703 HD full (work area) - Wait a while then retry.
- Stop broadcast transmission with other
protocols.
- Delete documents from the BOX to free up
HD space.
Message Erro
r
code Cause Remedy