Canon Color imageRUNNER LBP5280, Service Manual, Page: 102 / 284

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Technical Reference > Embedded RDS > Error code and strings
Technical Reference > Embedded RDS > Error code and strings
Error code and strings
The following error information is output in the communication error log details display screen.
(Here, “a server” means UGW.)
• The error information are displayed in the following form.
[*] [Error strings] [Method name] [Error details provided by UGW]
NOTE:
“*” is added to the top of the error text in the case of an error in communication test
(method name: getConfiguration or communicationTest) only.
No. Code Error strings Cause Remedy
1 0000 0000 SUSPEND: mode
changed.
Unmatched Operation Mode Clear E-RDS
2 0500 0003 SUSPEND:
Communication test
is not performed.
Rebooting the device while
the communication test had
not been performed although
E-RDS is enabled.
Perform a communication
test (COM-TEST).
3 0xxx 0003 E-RDS switch is
setted OFF
A communication test has been
attempted with the E-RDS
switch being OFF.
Set E-RDS switch (E-RDS
SWITCH) to ON, and then
perform a communication test
(COM-TEST).
4 0xxx 0003 Server schedule is
not exist
Blank schedule data have been
received from UGW.
Check the device settings
status with the UGW
administrator.
5 0xxx 0003 Communication test
is not performed
Communication test has not
completed.
Perform and complete a
communication test (COM-
TEST).
6 8000 0002
8000 0003
8000 0101
8000 0201
8000 0305
8000 0306
8000 0401
8000 0403
8000 0414
8000 0415
Event Registration
is Failed
Processing (event processing)
within the device has failed.
Turn the device OFF/ ON.
If the error persists, replace
the device system software.
(Upgrade)
No. Code Error strings Cause Remedy
7 8000 0101 Server response
error (NULL)
Communication with UGW has
been successful, but an error of
some sort has prevented UGW
from responding.
When (Null) is displayed
at the end of the message,
this indicates that there has
been an error in the HTTPS
communication method.
Try again after a period of
time.
If the error persists, check the
UGW status with the UGW
administrator.
8 8300 0306 SRAM version
unmatch!
Improper value is written in at
the head of the Main Controller
PCB 2 SRAM domain of E-RDS.
Turn the device OFF/ ON.
9 8xxx 0004 Operation is not
supported
Method which E-RDS is not
supporting attempted.
Contact help desk
10 8xxx 0201
8xxx 0202
8xxx 0203
8xxx 0204
8xxx 0206
Server schedule is
invalid
During the communication test,
there has been some kind of
error in the schedule values
passed from UGW.
When the error occurs, report
the details to the support
section.
And then, after the UGW
side has responded, try the
communication test again.
11 8xxx 0207
8xxx 0208
Internal Schedule is
broken
The schedule data in the inside
of E-RDS is not right.
Perform a communication
test (COM-TEST).
12 8xxx 0221 Server specified list
is too big
Alert filtering error: The number
of elements of the list specified
by the server is over restriction
value.
Specify the number of
elements of alert filtering
correctly.
(Alarm filtering is not
supported)
13 8xxx 0222 Server specified list
is wrong
Alert filtering error: Unjust value
is included in the element of the
list specified by the server.
Specify the element of alert
filtering with the right value.
(Alarm filtering is not
supported)
14 8xxx 0304 Device is busy, try
later
The semaphore consumption
error at the time of a
communication test.
Try again a communication
test after a period of time.
15 8xxx 2000 Unknown error Some other kind of
communication error has
occurred.
Try again after a period of
time.
If the error persists, check the
UGW status with the UGW
administrator.
16 8xxx 2001 URL Scheme error
(not https)
The header of the URL of the
registered UGW is not in https
format.
Check that the value of URL
of UGW (RGW-ADDRESS)
is https://a01.ugwdevice.net/
ugw/agentif010.
17 8xxx 2002 URL server
specified is illegal
A URL different to that specified
by the UGW has been set.
Check that the value of URL
of UGW (RGW-ADDRESS)
is https://a01.ugwdevice.net/
ugw/agentif010.