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Technical Reference > Embedded RDS > Troubleshooting

Technical Reference > Embedded RDS > Troubleshooting

Troubleshooting

No.1
Symptom: A communication test (COM-TEST) has failed.

Cause: Initial settings or network conditions is incomplete.
Remedy 1: Check and take actions mentioned below.
1)  Check network connections

Is the status indicator LED for the HUB port to which the main unit is connected ON?

YES: Proceed to Step 2).
NO: Check that the network cable is properly connected.

2)  Confirmation from another PC connected to same network.

Request the user to ping the main unit from a PC connected to same network.
Does the main unit respond?

YES: Proceed to Step 3).
NO: Confirm the details of the main unit's IP address and subnet mask settings.

3)  Confirm DNS connection

(a) Take a note of both primary and secondary DNS server addresses. 

See Users’ Guide for detailed procedures.

(b) Use ping command to confirm the primary DNS server IP address against the note 

taken in Step (a).
See Users’ Guide for detailed procedures.

Is the IP address properly configured?

YES: Proceed to Remedy 2.
NO: Confirm the secondary DNS server IP address against the note taken in Step (a).

Is the IP address properly configured?

YES: Proceed to Remedy 2.
NO: There is a possibility that the DNS server address is wrong. Reconfirm the 
address with the user's system administrator.

Remedy 2: Troubleshooting using communication log (COM-LOG)
1)  Start [Service Mode].

For the procedures, see “Steps to E-RDS settings - step 1.“.

2)  Select [NETWORK GR.] > [E-RDS] > [COM-LOG] and press [OK] or [ ] button to display 

List Communication Log screen.

E-RDS

COM-LOG

RGW-ADDRESS
RGW-PORT
COM-TEST

S

COM-LOG

4  CODE : 840f0003

1  CODE : 810f200b

2  CODE : 840f0003
3  CODE : 840f0003

S

NOTE:

•  Only the initial part of error information is displayed in the communication log list screen.

•  "None." is shown when nothing is logged.

3)  Select the log of your interest and press [OK] or [ ] button to show the date and time of 

the error occurrence.

COM-LOG

2010  0413  10

:

17

S

4)  Press [OK] or [ ] button to show the detailed error information.

COM-LOG

*

Server address resolu

S

F-2-168

F-2-169

F-2-170

Summary of Contents for Color imageRUNNER LBP5280

Page 1: ...5 4 3 2 1 Color imageRUNNER LBP5280 Service Manual Revision 2 November 17 2011 Product Description Technical Reference Disassembly Assembly Maintenance and Inspection Troubleshooting Appendix ...

Page 2: ...mation as the need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individual companies Copy...

Page 3: ...ns flipping on the power switch closing the front door and closing the delivery unit door which results in supplying the machine with power 2 In the digital circuits 1 is used to indicate that the voltage level of a given signal is High while 0 is used to indicate Low The voltage value however differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes o...

Page 4: ...Blank Page ...

Page 5: ... Developing block 2 6 Transfer block 2 6 Fixing block 2 7 ITB cleaning block 2 8 Photosensitive drum cleaning block 2 8 Driving and Controlling the High Voltage System 2 9 Outline 2 9 Image Stabilization Control 2 9 Overview of the Image Stabilization Control Mechanism 2 9 Image density correction control D max control 2 9 Image gradation correction control D half control 2 10 Color displacement c...

Page 6: ...ting Stopping or Uninstalling the MEAP Application 2 50 Managing the License File 2 52 Other License File Management Functions 2 56 Enhanced System Application Management 2 59 Outline 2 59 About Login Service 2 59 Default Authentication overview 2 59 Other Log in service 2 59 Procedure Changing Login Services 2 59 Procedure Installing Login Services 2 60 Procedure Uninstalling Login Services 2 61 ...

Page 7: ...3 13 Removing the Rear Cover Rib Unit 3 13 Preparation 3 13 Procedure 3 13 Removing the Rear Upper Cover Left 3 14 Procedure 3 14 Removing the Rear Lower Cover 3 15 Preparation 3 15 Procedure 3 15 Removing the Right Cover 3 16 Procedure 3 16 Removing the Left Cover 3 17 Preparation 3 17 Procedure 3 17 Removing the USB Cover 3 18 Procedure 3 18 Removing the Upper Cover 3 19 Preparation 3 19 Procedu...

Page 8: ...Laser Exposure System 3 55 Layout Drawing 3 55 Removing the Laser Scanner Unit 3 55 Preparation 3 55 Procedure 3 55 Image Formation System 3 59 Layout Drawing 3 59 Removing the Drum Motor 3 59 Preparation 3 59 Procedure 3 59 Removing the Developing Motor 3 61 Preparation 3 61 Procedure 3 61 Removing the ITB Unit 3 62 Procedure 3 62 Removing the Patch Sensor Unit 3 65 Preparation 3 65 Procedure 3 6...

Page 9: ... 5 3 Test Print 5 3 Engine Test Print 5 3 Adjustment of Laser Exposure System 5 4 After Replacing the laser scanner unit 5 4 Adjustment of Electrical Parts 5 5 When Replacing the Engine Controller PCB 5 5 When Replacing the Main Controller PCB 5 5 Electrical Parts Layout Function Assignment 5 7 Clutch Solenoid 5 7 Motor Fan 5 7 Sensor 5 8 PCBs 5 8 Connector Location 5 10 Connector List 5 10 Servic...

Page 10: ...70 Flow of collecting Sublog 5 70 Installing the Sublog Board 5 70 Generating the log 5 70 Collecting log 5 71 Backup Restoration by Expansion ROM for servicing and Sublog Board 5 74 Function Overview 5 74 What to Prepare 5 74 Prerequisites 5 74 Target Data for Backup 5 74 Backup and Restoration Export and Import 5 75 Flow of Export and Import 5 75 Installing the Expansion ROM for servicing and Su...

Page 11: ...1 1 Product Description Product Description Characteristics Product Specifications Detailed Specification Parts Name Operation Safety Precautions ...

Page 12: ... to reduce the parts expenses Intermediate transfer method The intermediate transfer method transfers toner images to the Intermediate Transfer Belt ITB and transfers the images in four colors onto the print media at once It realizes a stabilized color print on various media without being affected by the primary transfer operation Improved usability The printer improves usability by using the pull...

Page 13: ...temporarily Item Function Method Cassette paper size Standard sizes A4 B5 A5 Legal Letter Executive Statement Foolscap Index Card Envelope DL Envelope COM10 Envelope ISO C5 Envelope ISO B5 and Envelope Monarch Custom paper sizes Width 100 0 to 215 9 mm Length 148 0 to 355 6 mm If you are using the UFR II printer driver you can load custom size paper that is 148 0 to 215 9 mm wide and 148 0 to 215 ...

Page 14: ...s Approx 22 0 kg Option Csette 4 0Kg T 1 1 Detailed Specification Printing Speed Unit sheets min Name in the driver grammage speed Paper Size Single sided Double sided Manual feed tray Cassette Option cassette Manual feed tray Cassette Option cassette Plain paper 75 to 90g m2 plain paper L 60 to 74g m2 heavy paper 1 86 to 119g 2 heavy paper2 120 to 128g 2 1 1 A4 16 0 20 0 20 0 9 1 10 0 10 0 LTR 16...

Page 15: ... 4 1 2 5 7 8 9 6 10 3 1 Upper Cover 8 Manual Feed Tray 2 Operation Panel 9 Front Cover 3 Power Switch 10 USB Cover 4 Left Cover 5 Right Cover 6 Manual Feed Tray Feeding Guide 7 Pickup Cassette F 1 1 Back View of the Printer 1 2 7 3 4 5 6 1 Rear Cover 2 Rear Lower Cover 3 Power Socket 4 USB Port 5 LAN Port 6 USB Port 7 Rear Upper Cover Left F 1 2 T 1 2 ...

Page 16: ...sfer roller 8 Multi tray separation pad 17 Duplex feed roller Duplex model 9 Multi tray pickup roller F 1 3 T 1 3 Operation Control panel 11 10 12 14 16 17 15 13 6 9 7 8 1 2 3 4 5 Functions of the LEDs Name Status Discription 1 Ready Indicator On The printer is ready to print Blinking The printer is preparing to print 5 Online Indicator On Online The printer can receive print data from the compute...

Page 17: ...ing other than Off the printer enters Sleep Mode 10 Job Key Diaplays the Job menu You can print various log list Does not function Select the next upper item in the same hierarchy When the setting value is numeric increase the value If you keep holding down the key the speed of the value increasing is increased depending on the item Name Function 11 Settings Key Diaplays the Setup menu Configure t...

Page 18: ...g so can lead to explosion Contact with Toner Toner on the skin or clothes must be removed using dry tissue and then washed with water The use of warm water must be avoided doing so will cause the toner to turn gel like and to permanently fuse with the fibers of the clothes Contact with vinyl must also be avoided as toner can readily react Store of Copy Print Output Be sure to use transparency cas...

Page 19: ...eed 1 Be sure to unplug the power code before disassembly installation 2 At installation follow the procedure in the reverse order of disassembly unless otherwise instructed 3 Be careful of the screw type length diameter and corresponding part 4 To check the electrical conductivity washer equipped screw is used to attach the grounding wire and the varistor etc When attaching them be sure to use th...

Page 20: ...2 2 Technical Reference Technical Reference Basic Configuration Laser Exposure System Image Formation System Fixing System Pickup Feed Delivery System Controller System SSL MEAP Embedded RDS ...

Page 21: ...essure roller pressurized status Detects the presence of each cartridge and unit Determines the homeposition of the development unit Cleans the ITB Completes any required calibration such as color STBY standby From the end of WAIT or LSTR period until either the print command is received from the main controller or the power switch is turned off Maintains the printer in printable condition The pri...

Page 22: ...uration Operation LSTR Last rotation period From the end of PRINT period until the motors stop rotating Moves the last printed sheet out of the printer and stops the laser scanner unit operation and high voltage biases The printer enters INTR period as soon as the LSTR period is completed if another print command is received from the main controller T 2 1 ...

Page 23: ...atic sketch of the laser scanner ass y SCANNER MOTOR SPEED CONTROL signal VIDEO signal LASER CONTROL signal BD INPUT signal DC Controller Main Controller Photosensitive Drum Y Photosensitive Drum M Photosensitive Drum C Photosensitive Drum Bk BD Circuit Laser Driver Polygon Mirror Scaner Motor Unit F 2 2 Controlling the Laser Scanner Motor Fault Detection 1 Scanner motor failure The scanner motor ...

Page 24: ...fixed DC Controller High Voltage Power Supply Laser Scanner ITB Fixing Assembly Cartridge ITB Cleaning unit Secondary Transfer Roller Primary Transfer Pad Photosensitive Drum Laser Beam F 2 3 Image formation Process The image formation process consists of the following nine steps divided among six functional blocks Step 1 Primary charging Step 2 Laser beam exposure Step 3 Development Step 4 Primar...

Page 25: ...nexposed area Exposed area F 2 5 F 2 6 Developing block Toner adheres to the electrostatic latent image on the photosensitive drum which becomes visible Step 3 Developing Toner acquires a negative charge from the friction that occurs when the developing roller rotates against the developer blade The developing bias is applied to the developing roller to make difference in the electric potential of...

Page 26: ...ge is transferred to the media ITB Media ITB Drive Roller Secondary Transfer External Roller Static Charge Eliminator DC bias F 2 8 F 2 9 Step 6 Separation The elasticity of the print media and the curvature of the ITB drive roller cause the media to separate from the ITB ITB Media ITB Drive Roller Secondary Transfer External Roller Fixing block The toner image is fixed onto the print media Step 7...

Page 27: ...h DC positive bias the positively charged residual toner is reverse transferred to the photosensitive drum from the ITB surface ITB DC bias DC bias Negative potential waste toner Positive potential waste toner Cartridge Photosensitive Drum ITB Cleaning Roller Partition Sheet ITB Cleaning Brush Sweeper Strip Photosensitive drum cleaning block The waste toner is cleared from the photosensitive drum ...

Page 28: ...used by changes in the environment or deterioration of the photosensitive drum or toner The machine s image stabilization control mechanism may be any of 3 types Image density corrective control D max control Image halftone corrective control D half control Color Misregistration Corrective Control Image density correction control D max control This control is to stabilize the image density of the ...

Page 29: ...in controller PCB execute the D half control in the following procedure The conditions and timing for executing D half control are shown below Conditions for execution Execution timing At power on Not executed by default 1 Conditions for execution Execution timing When recovering from deep sleep after 8 hours or more have passed Not executed by default 1 When the door is closed after replacing the...

Page 30: ...n executed after that When shifting to idle state 2 3 When the environment temperature and humidity has changed by a specified value or more When shifting to idle state 2 Conditions for execution Execution timing When requested by the user After completion of the jobs in wait 4 2 Executed immediately after the machine has completed all the jobs to be executed after the execution conditions have be...

Page 31: ...ment cam The DC controller controls the developing cylinder state whether engaged or disengaged by counting the main motor rotation after it detects the signal from the developing homeposition sensor All four colors developing cylinders disengage from the photosensitive drums when the printer is turned on and when a print operation is completed All four colors developing cylinders engage with the ...

Page 32: ...he fixing assembly are performed by the fixing control circuit and the fixing heater safety circuit according to the commands from the DC controller F 2 16 Various Control Mechanisms Controlling the Speed of Fixing Assembly The speed control of small size paper throughput down control This is a control to prevent the abnormal temperature rising of the fixing heater end side when printing continuou...

Page 33: ...e The fixing heater drive circuit controls the fixing heater depending on the signals so that the heater remains at the targeted temperature F 2 17 1 Warm up temperature control This control is to warm up the fixing heater until the fixing temperature reaches the required fixing temperature Warm up temperature differs depending on the elapsed time from the previous print paper type or environment ...

Page 34: ...nterrupt power supply to the fixing heater Thermal fuse 226 deg C or higher Fixing assembly failure detection The DC controller determines a fixing assembly failure sets the FIXING HEATER DRIVE FSRD FSRD signals to inactive releases the relay to interrupt power supply to the fixing heater and notifies the main controller of a fixing assembly failure when it encounters the following conditions 1 St...

Page 35: ...ver Drum motor M1 Drum motor driver signal DC Controller Registration motor M3 Registration motor driver signal DC Controller Fixing motor M4 Fixing motor driver signal DC Controller Pickup motor M5 Pickup motor driver signal DC Controller Manual feed trayPickup solenoid SL1 Manual feed trayPickup solenoid control signal DC Controller Cassette pickup solenoid SL2 Cassette pickup solenoid driver si...

Page 36: ...tect the paper leading edge within a specified time after the re pickup starts The delivery full sensor SR15 cannot detect the paper leading edge within a specified time after the registration sensor SR4 detects the paper trailing edge Stationary Jams Pickup stationary jam If the registration sensor SR4 cannot detect the paper trailing edge after the re pickup is started Fixing delivery stationary...

Page 37: ...it does not have its own driving force Normal feed The separation roller is driven by the pickup roller through a sheet of print media That is the separation roller rotates in the media feed direction Multiple feed The low friction force between the sheets weakens the rotational force from the pickup roller The separation roller is limited its rotational force and it does not rotate with such weak...

Page 38: ...or SR3 Paper feeder paper detection sensor SR4 Registration detection sensor SR6 Developing HP sensor SR7 Bypass tray pre registration detection sensor SR8 Fixing delivery sensor SR9 Fixing pressure release sensor SR10 Fixing loop sensor SR12 Pre registration detection sensor SR13 Cassette paper detection sensor SR14 Bypass paper detection sensor SR15 Delivery full sensor SR16 ITB pressure release...

Page 39: ...eration to provide a user friendly printing environment To that end CPU is designed for the following The following figure shows the block diagram of the DC controller The print data from the application is turned into dot data and sent to the printer without conversion into the printer s page description language PDL The printing environment may be checked and set on the host computer display by ...

Page 40: ...and sending video output to the Printer Engine IC6 ETHERNET CONTROLLER IC IC for controlling communication of Ethernet IC9 FLASH MEMORY IC Nonvolatile memory for storing programs for executing various functions IC11 FLASH MEMORY IC Nonvolatile memory for storing the startup program of IC13 IC13 ASIC IC including a processor core and having functions such as real time image processing PDL rendering...

Page 41: ...pressure power insert the AC power in the inlet switch the power ON and it will start The AC power generates 3 3V in the fixing power 24V in the low pressure power and supplies to the host machine F 2 23 Other function Protective function The low voltage power supply has a protective function against overcurrent and overvoltage to prevent failures in the power supply circuit If there flows an over...

Page 42: ...key on the Control Panel and select Set Up COUNTER Check on UI screen Default counters for each country model are listed below Counter No Definition USA OCEANIA EUR ASIA 101 Total 1 MODEL 1 102 Total 2 MODEL 2 108 Total Black 1 MODEL 1 109 Total Black 2 MODEL 2 113 Total Black Small 114 Total 1 2 sided 123 Total F u l l C o l o r S i n g l e C o l o r Small 322 Print F u l l C o l o r S i n g l e ...

Page 43: ... in which data is printed via a network or when using the Remote UI in which you manage the printer with the Web browser Using the SSL encrypted communication function achieves safer printing environments by preventing theft and falsification of data Caution When you are managing SSL it disappears by board exchange Therefore it is necessary to make it again A making procedure There are two ways be...

Page 44: ...ct from 512 bit 1024 bit 2048 bit or 4096 bit F 2 26 F 2 27 6 Select Key Algorithm Select from SHA1 SHA256 SHA384 or SHA512 For SHA384 and SHA512 you can create a key only when other than 512 bit is selected for RSA Note Key Generation Algorithm The generation algorithm when the printer generates a key is RSA About the key length Although using the longer key makes it more difficult to decode data...

Page 45: ...ve date and expiration date and the country region name for the self sign server certificate Then click OK The key and certificate creation starts F 2 29 Installing a Key Certificate File on the Printer If there are an extra Key and Certificate file you can also install register it from a PC 1 Click Register Key and Certificate 2 Click Install F 2 30 F 2 31 ...

Page 46: ...re Technical Reference Controller System SSL A making procedure 3 Specify the directory of a key certificate file 4 Click Start installation The installation of the key certificate file starts F 2 32 F 2 33 5 Click Register Key and Certificate 6 Click Register F 2 34 F 2 35 ...

Page 47: ...SL A making procedure Technical Reference Controller System SSL A making procedure 7 Enter the name of the key to be registered 8 Enter the password specified for the private key F 2 36 F 2 37 9 Click OK The key and certificate registration starts F 2 38 ...

Page 48: ...ryption Communication Function Setting the SSL Encryption Communication Function Select the Key and Certificate which was made or registered by the method mentioned Selecting Keys and Certificates 1 Start the Remote UI and then log in as Administrator 2 Click Settings Registration F 2 39 3 Select Network from the Preferences menu 4 Click TCP IP Settings F 2 40 F 2 41 ...

Page 49: ...ion Communication Function 5 Click Key and Certificate under SSL Settings 6 Select the key to use and then click Default Key Settings 7 Click OK F 2 42 F 2 43 Changing the Remote UI Settings Specify whether the SSL encrypted communication function should be used for the Remote UI 1 Start the Remote UI and then log in as Administrator 2 Click Settings Registration F 2 44 ...

Page 50: ...r System SSL Setting the SSL Encryption Communication Function 3 Select Security from the Management Settings menu 4 Click Remote UI Settings F 2 45 F 2 46 5 Click Edit 6 Change the Remote UI settings 1 Select the Use SSL check box If you clear the check box the remote UI cannot use SSL encrypted communication 2 Click OK F 2 47 F 2 48 ...

Page 51: ...SSL check box if a key and certificate are not created and registered in advance and a key used by SSL is not selected 7 Perform a hard reset or restart the printer After performing a hard reset or restarting the printer the settings are effective Note You can perform a hard reset using the following procedure 1 Click Settings Registration 2 Select Device Control from the Output Control menu 3 Sel...

Page 52: ... contents of the license file Check License To delete the MEAP application s setting information MEAP Application Setting Information Management To download the MEAP application s log information MEAP Application Log Management To check information for using SMS Preparation for Using SMS To check the version of MEAP Specifications supported by the device MEAP Specifications T 2 5 About MEAP Overvi...

Page 53: ...ic management of MEAP applications Its main functions are listed below Start and stop a MEAP application Uninstall a MEAP application Disable or delete a license file Check the MEAP application information Check the resource information Example of the MEAP application management screen For details of this function see MEAP Application Management in this chapter About the MEAP Application Installat...

Page 54: ...lication Log Management Example of the system management screen F 2 54 Preparation for Using SMS To use SMS you need to set up network settings for the PC browser and devices that are used to access SMS Preparation of PC for Accessing SMS Checking of operation environment The PC and browser used to access SMS require the following system environment Operating System Supported browser Windows XP Pr...

Page 55: ...oxy server group Proxy Settings dialog will opens The Exceptions field is in the dialog As network settings vary among environments consult the network administrator If Cookie and JavaScript are not enabled in the Web browser you will not be able to use SMS F 2 55 Key Pair and Server Certificate when Using Encrypted SSL Communication To use SMS via SSL connection it is required to specify a key pa...

Page 56: ...thm Compulsory Selected from 512 1024 2048 4096 512 Certificate Settings Validity Start Date Compulsory Date 15 5 2011 Validity End Date Compulsory Date 15 5 2036 Country Region Compulsory Country or region name US State Arbitrary State name City Arbitrary City name Organization Arbitrary Organization name Organization Unit Arbitrary Organization unit Common Name Arbitrary Common Name Note When th...

Page 57: ...erated key appears in Registered Key and Certificate Default Key Settings 1 Click Preferences Network TCP IP Settings 2 Click Key and Certificate button F 2 60 F 2 61 F 2 62 3 Select the generated key and then click the Default Key Settings button 4 Check that SSL is displayed in the Key Usage entry field 5 Log out from the remote UI and then restart the device F 2 63 F 2 64 ...

Page 58: ...curity Configuration Error display example To disable display of Certificate Error use the following procedure for IE8 to set the key generated in Key Pair and Server Certificate when Using Encrypted SSL Communication i e the key with the IP address of the device specified as the shared name as an SSL key 1 Access SMS from the browser and then click Certificate Error in the URL entry field 2 Click...

Page 59: ...owing store option and then click the Browse button 6 In Select Certificate Store select Trusted Root Certification Authorities and then click the OK button F 2 70 F 2 71 7 You will return to the Certificate Store dialog Check that Trusted Root Certification Authorities appears in Certificate and then click the Next button 8 Completing the Certificate Import Wizard will appear Click the Finish but...

Page 60: ...ppears specify a port number Use the Up and Down keys to specify the setting MEAP SSL 8443 0 65535 MEAP MEAP PN MEAP SSL CDS MEAP CDS FIRM F 2 74 F 2 75 F 2 76 Note A port number can be any integer from 0 to 65535 To avoid port numbers that are frequently used do not use any integer from 0 to 1023 Server Setting value Default value Value after RAM clear HTTP Server 1024 to 65535 8000 HTTPS Server ...

Page 61: ...Use the following procedure to log in to SMS 1 From a browser of a PC on the same network as the device enter the following URL to access SMS URL https MEAP Device IP address 8443 sms Ex https 172 16 188 240 8443 sms Note To encrypt the password information input when logging in SSL of the login screen was made effective However even if you access SMS using a URL that has not been encrypted with S...

Page 62: ...lization to change the password back to the default value MeapSmsLogin Note that there is no special password for service 1 Obtain a switch license file for password initialization Contact the person in charge of support at the sales company give the device s serial number and have a switch license file for password initialization issued 2 Load the switch license file With nothing entered click th...

Page 63: ...ected Or you can restart the device to force the session to disconnect F 2 82 If Key and Certificate Settings is not set If Key and Certificate Settings is not set correctly you cannot access the URL for SMS https devices s IP address 8443 sms In this case you can use the following procedure to solve the problem 1 Go to http device s IP address 8000 sms and check to see that HTTP 500 Internal Serv...

Page 64: ... MEAP application Depending on the application the device s firmware may require version upgrade Resources availability remaining amount The necessary resources free storage space and free memory available must be secured for an MEAP application to run otherwise you cannot install the MEAP application To check the resource information see Device s resources on p 2 48 in this manual F 2 83 Procedur...

Page 65: ... applications show a screen to indicate the terms of agreement Read the terms and click OK 7 Check the message Installing Please wait appears beginning the installation F 2 86 F 2 87 8 Upon installation completed click To MEAP Application Management button shown on the screen to view MEAP Application Management page Note To use the application that you have just installed you must make sure that t...

Page 66: ...luding Amount Used Remaining and Percent Used This function enables users to judge the remaining resources before installing the additional application Such resource information is shown based on the manifest header stated at the top of each application which declares the resources required in the application Therefore the information does not necessarily show the resources actually in use The fol...

Page 67: ... be operated or not With MEAP Specifications you can prevent an application that uses a specific function of device from being installed onto the device that does not have the function About Name MEAP Specification is shown as MEAP Specifications in the screen to check the version on the side of device that supports MEAP counter confirmation button and MEAP platform SMS On the other hand in the ma...

Page 68: ...tion to generate PDF OOXML PowerPoint with visible signature 33 Extended function for imageRUNNER iR ADVANCE series API for address book CTK TopMenu 34 Extended IMI Box function v1 3 0 35 Extended SIS function function to check the network cable status function to check PS print server unit status 36 Reserved 37 CLS Contextual Login Service Supporting API Added 38 imageRUNNER iR ADVANCE Series adm...

Page 69: ...or the MEAP application to be started or stopped F 2 92 4 Check to see that the status of the MEAP application in question is either Started or Stopped If the MEAP application cannot be started If the conditions to start the MEAP application are not satisfied the MEAP application cannot be started If the MEAP application cannot be started check the following items Is a valid license installed If t...

Page 70: ...l an application before deleting the license the following message is shown If the license file of the selected application cannot be deleted the Uninstall button is grayed out and therefore the application cannot be uninstalled F 2 95 CAUTION If the application you are uninstalling is associated with another application a message will appear to indicate that the package exported by the applicatio...

Page 71: ...ile Disabling a License File Before uninstalling the MEAP application the license needs to be deleted In that case you must first disable the license file because a license file which has not been disabled cannot be downloaded or deleted Downloading Removing an Invalidated License File Before uninstalling the MEAP application you need to delete its license file which has already been disabled By d...

Page 72: ...e license file cannot be disabled when the application is still running the application needs to be stopped before disabling the license file Once suspended the status of the license will be Not Installed and its application will no longer be available for use You can later restore a suspended license file as long as you are doing so on the same iR the device with the same device serial number If ...

Page 73: ... Reference MEAP MEAP Application Management Managing the License File 2 Click the name of the application that you want to disable 3 On Application License Information page click License Management button F 2 104 F 2 105 4 License Management page appears Click Disable button 5 Click Yes F 2 106 F 2 107 ...

Page 74: ...R device with the same device serial number 1 Login to SMS 2 Application List page appears On MEAP Application Management page click the name of the application you want 3 Check Application License Information page appears 4 On Application License Information page click License Management button F 2 108 F 2 109 5 License Management page appears To download click Download button 6 When you have sel...

Page 75: ...ading Removing an Invalidated License File in this manual or a license for reinstallation should be obtained from LMS before reinstallation This specification aims to prevent misuse of applications To increase convenience of users only application with unlimited validity date and application counter e g Portal Service SDL SSO has been made to be able to install as many times as needed by the same ...

Page 76: ...to the new machine and continue its usage Service engineers are responsible for license transfer as this task requires the SMS hidden page not open to users The procedure is shown below 1 Log in to SMS stop the application to be forwarded see Chapter 0 Starting and Stopping a MEAP Application in this manual 2 Move to the download page of license forwarded for the device as sender https IP address ...

Page 77: ...nd click Yes to delete the file in consideration of breakage of license for forwarding deleting disabled license can be executed after all steps have been completed 10 Log out of SMS 11 Since this downloaded transfer license is the file only to prove the license invalidation it cannot be used for installation to the other device as it is Send the transfer license to the service support contact of ...

Page 78: ...d iR device is booted up Login service changes and install uninstall are carried out from the System Management page The pre installed login application is Default Authentication and the default setting is Start Default Authentication overview Default Authentication is a pre installed login application that runs by default It provides authentication functions to allow minimum operation of the Cont...

Page 79: ...switch to 3 Check that the status of the selected login service application has changed to Start after Restart Then log out of SMS and restart the device F 2 124 F 2 125 Procedure Installing Login Services Use the following procedure to install the login services 1 Access SMS and then click System Management Enhanced System Application Management 2 Click the Browse button and specify the Enhanced ...

Page 80: ... and then select System Management Enhanced System Application Management 2 Click the Uninstall button of the login service you want to uninstall F 2 128 F 2 129 System Application Management This function manages the login services for logging in to SMS Procedure to manage System Application Use the following procedure to manage the System Application 1 Access SMS and then click System Management...

Page 81: ... Application ID of the installed system application The status of the installed system application The checking procedure is shown below 1 Log in to SMS 2 On System Management menu click System Info button F 2 131 Display of System Information Details The system information details can be displayed to check more than one pieces of information all at the same time platform information system applic...

Page 82: ...printed Application Version It is the version of the application bundle version declared in a statement within the application program F 2 134 Item Content Status It indicates the status of the application in question specifically Installed the application has been installed Active the application is being in use Resolved the application is at rest Installed On It indicates the date on which the a...

Page 83: ...You can use this function to check the MEAP application installed on the device The following information can be checked on the MEAP application information screen Application Name Application ID Installed on Status License Status Counter Information Procedure to Check MEAP Application Information 1 Log in to SMS 2 On System Management menu click MEAP System ApplicationsSystem Info button F 2 135 ...

Page 84: ...ck button F 2 137 F 2 138 Changing SMS Login Password Outline You can change the password for logging in to SMS If you forgot the login password and you want to change the password back to the default value MeapSmsLogin see When SMS Cannot Be Accessed in this manual Procedure to Change the SMS Login Password 1 Log in to SMS 2 On System Management menu click Change Password button 3 Enter both the ...

Page 85: ...entication logs Ver 58 of MEAP Specifications supports this service F 2 141 Advantages Obtained When Using the Services By using MEAP Application Configuration Service and MEAP Application Log Service as long as the MEAP application supports these services you can perform data management tasks all together In case of devices and MEAP application that do not support the service App1 Dedicated manag...

Page 86: ...n 3 Select an application you want to delete and then click the Delete button Note If the installed MEAP application contains setting data which is not dedicated to the application but can be shared the application name Shared Setting Information of Applications will be displayed F 2 144 F 2 145 MEAP Application Log Management The log data stored on the device of the MEAP application which support...

Page 87: ...stalled The MEAP counter information cannot be lost because it is backed up like other conventional counters Note When the device has E code 616 displayed this indicates that the trouble was caused by damage to the Flash PCB If this error occurs the PCB needs to be replaced Special license for reinstallation When replacing the PCB a special license file is required to reinstall the application wit...

Page 88: ...ew When E602 is displayed and then the device is restarted as a remedy E616 may be displayed in some cases This is a symptom that occurs when the power is cut off without shutdown such as disconnecting the plug of the device The error code is displayed when the file system of the MEAP storage area is in an abnormal status When the device is started it checks the file system If the device detects a...

Page 89: ...lication that may cause the trouble If default authentication has been selected the mode of authentication remains valid otherwise the message The login service must be set again with SMS ap pears Change the login service as necessary Starting in Safe Mode To start the device in the MEAP SAFE mode turn ON the power with the Application key and the ID key pressed How to cancel MEAP SAFE mode If you...

Page 90: ...e by default in iR ADV series The driver can be changed in setup menu Usually It is not necessary to change the setting because it is specified in the MEAP application side Only in the case of a special MEAP application it is necessary to change the USB driver setting For details refer to specifications of MEAP application side Interface Selection USB Network USB Storage Device Interface Interface...

Page 91: ...s on the touch panel display Code Sign Information to check if an application is genuine An application marketed in the normal procedure has a code sign assigned by LMS MEAP platform rejects applications without Canon code signs for being installed or executed on the device CPCA Common Peripheral Controlling Architecture Common Peripheral Controlling Architecture CPCA defines an object model of pe...

Page 92: ...a platform J2ME Java 2 platform Micro Edition to run Java application for MEAP MEAP Contents Required to install an MEAP application to a MEAP device Terms Acronyms Definitions and Explanations MEAP Specifications MEAP Spec Version MEAP Spec Version the term used for the SDK The version number that shows the APIs of the MEAP platform other than CPCA such as network and security The version number ...

Page 93: ...on procedures SSO H Single Sign On H Login service providing features of both local device authentication and domain authentication The former is the method that iR device independently authorizes users whereas the latter is that iR device links to the domain controller on the network in the Active Directory environment to authorize users Thread A unit for program execution A multi task system all...

Page 94: ...protocol Internet UGW Proxy Server Intranet Firewall Communication with UGW using HTTPS SOAP DNS Server The e Maintenance imageWARE Remote system using E RDS Device F 2 153 Features and benefits E RDS embedded with a network module in advance can realize a front end processing of e Maintenance imageWARE Remote system without attaching any extra hardware equipment Service cautions 1 After performin...

Page 95: ... obtained in 2 Advance preparations make the device network related settings See Users Guide for detailed procedures CAUTION Ensure to reboot the device when any change is added to the network setting E RDS setting items service mode Item Description E RDS SWITCH NETWORK GR E RDS Set use no use of Embedded RDS function 0 Function not used 1 Function used e Maintenance imageWARE Remote system to se...

Page 96: ...ard backward by digit PASSWORD U D Keys Adjust Value Keys Move Cursor R L 28 _ F 2 154 F 2 155 F 2 156 2 Select NETWORK GR and press OK or button to go to the network setting menu SERVICE MODE NETWORK GR FUNCTION GR LOG GR F W UPDATE GR S 3 Select E RDS and press OK or button to go to E RDS setting menu NETWORK GR E RDS FTP SYSLOG JOB SERIALIZE BUFFER LIMIT S 4 Select CLEAR and press OK or button ...

Page 97: ...unction with UGW E RDS SWITCH Off On S Settings changed S 9 Press Back or button to go back to E RDS Setup menu F 2 160 F 2 161 F 2 162 CAUTION The following settings i e RGW PORT and RGW ADDRESS in Service mode must not be change unless there are specific instructions to do so Changing these values will cause error in communication with UGW RGW ADDRESS U D Keys Adjust Value Keys Move Cursor R L h...

Page 98: ...certificate file other than the factory default CA certificate file it is required to delete the certificate file after E RDS initialization and install the factory default CA certificate file For detailed procedures see Steps to E RDS settings step 5 Initialization procedure 1 Start Service Mode For the procedures see Steps to E RDS settings step 1 2 Select NETWORK GR and press OK or button to go...

Page 99: ...0 minutes HDD is not installed in this device even after the power is turned OFF ON postAlert postJamLog postServiceCallLog postAlarmLog will not be resent No 4 Q How many log data can be stored A Up to 5 log data can be saved The data size of error information is maximum 128 characters No 5 Q Although Microsoft ISA as a proxy server is introduced the authentication check is failed Can E RDS adopt...

Page 100: ...against the note taken in Step a See Users Guide for detailed procedures Is the IP address properly configured YES Proceed to Remedy 2 NO Confirm the secondary DNS server IP address against the note taken in Step a Is the IP address properly configured YES Proceed to Remedy 2 NO There is a possibility that the DNS server address is wrong Reconfirm the address with the user s system administrator R...

Page 101: ... see E RDS setting items service mode No 3 Symptom Registration information of an E RDS is once deleted from the UGW server and is re registered after that If a communication test is not performed then device information on the UGW becomes invalid Causes When registration of the E RDS is deleted from the UGW the status will be changed to that the communication test has not completed because relate...

Page 102: ... HTTPS communication method Try again after a period of time If the error persists check the UGW status with the UGW administrator 8 8300 0306 SRAM version unmatch Improper value is written in at the head of the Main Controller PCB 2 SRAM domain of E RDS Turn the device OFF ON 9 8xxx 0004 Operation is not supported Method which E RDS is not supporting attempted Contact help desk 10 8xxx 0201 8xxx ...

Page 103: ...stalled in device Certificate other than that initially registered in the user s operating environment is being used but has not been registered with the device Install the latest device system software Upgrade 26 8xxx 2029 Server certificate verify error The server certificate verification error occurred Check that the value of URL of UGW RGW ADDRESS is https a01 ugwdevice net ugw agentif010 No C...

Page 104: ...3 3 Disassembly Assembly Disassembly Assembly List of Parts External Cover Internal System Controller System Laser Exposure System Image Formation System Fixing System Pickup Feed Delivery System ...

Page 105: ...ssembling for safety 3 When disassembling assembling or transporting the machine be sure to remove the cartridge beforehand as needed However when the cartridge is removed from the machine be sure to put the Photosensitive Drum in a protective bag even in a short period of time to prevent the adverse effect of light 4 When assembling perform the disassembling procedure in reverse order unless othe...

Page 106: ... Switch 4 Left Cover Refer to page 3 17 5 Right Cover Refer to page 3 16 6 Manual Feed Tray Feeding Guide 7 Pickup Cassette 8 Manual Feed Tray 9 Front Cover Refer to page 3 20 10 USB Cover Refer to page 3 18 F 3 1 T 3 1 Rear Side 1 2 7 3 4 5 6 Key No Name Reference Adjastment during parts replacement Remarks 1 Rear Cover Refer to page 3 13 2 Rear Lower Cover Refer to page 3 15 3 Power Socket 4 USB...

Page 107: ...Unit Refer to page 3 32 2 Manual Feed Tray Pickup Unit Refer to page 3 83 3 Pickup Unit Refer to page 3 79 4 Duplex Reverse Drive Unit Refer to page 3 35 F 3 3 T 3 3 2 3 4 1 Key No Name Reference Adjastment during parts replacement Remarks 1 Operation Panel Unit Refer to page 3 36 2 ITB Unit Refer to page 3 62 3 Laser Scanner Unit Refer to page 3 55 4 Fixing Assembly Refer to page 3 67 F 3 4 T 3 4...

Page 108: ...st of Parts Main Unit 1 2 4 3 Key No Name Reference Adjastment during parts replacement Remarks 1 Delivery Unit Refer to page 3 84 2 Secondary Transfer Feeding Unit Refer to page 3 90 3 Re Pickup Guide Unit Refer to page 3 91 4 Duplexing Feeding Unit Refer to page 3 89 F 3 5 T 3 5 ...

Page 109: ...arks M4 Fixing Motor Main Unit Refer to page 3 74 M7 Laser Scanner Motor Laser Scanner Unit M1 Drum Motor Main Drive Unit Refer to page 3 59 M2 Developing Motor Main Drive Unit Refer to page 3 61 M5 Pickup Motor Main Unit Refer to page 3 78 M3 Registration Motor Pickup Unit FM2 Duplexing Feeding Fan Duplexing Feeding Unit Refer to page 3 53 FM1 Fixing Power Supply Cooling Fan Main Unit Refer to pa...

Page 110: ...lex Reverse Solenoid Duplex Reverse Drive Unit CL2 Duplex Feeding Clutch Duplex Reverse Drive Unit SL3 Developing Separation Solenoid Main Drive Unit CL1 Manual Feed Tray Feeding Clutch Main Unit SL1 Manual Feed Tray Pickup Solenoid Main Unit SW1 Power Switch Main Unit SL2 Cassette Pickup Solenoid Pickup Unit TH802 Sub Thermistor 1 Fixing Assembly TH801 Main Thermistor Fixing Assembly H100 Fixing ...

Page 111: ...ping HP Sensor Main Unit PCB17 Registration Patch Sensor Main Unit SR14 Manual Feed Tray Paper Detection Sensor Main Unit PCB18 Patch Sensor Main Unit PCB19 Environment Sensor Main Unit SR7 M a n u a l F e e d Tr a y P r e registration Detection Sensor Main Unit SR12 Pre registration Detection Sensor Pickup Unit SR1 Paper Feeder Pre registration Detection Sensor Pickup Unit SR9 Fixing Pressure Rel...

Page 112: ...pply PCB Main Unit Refer to page 3 41 PCB3 Main Controller PCB Main Unit Refer to page 3 24 PCB16 SD Slot PCB Main Unit Refer to page 3 37 PCB20 Memory PCB Main Unit PCB4 DC Controller PCB Main Unit Refer to page 3 39 PCB5 Operation Panel PCB Operation Panel Unit PCB6 Driver PCB Main Unit Refer to page 3 42 PCB7 Relay PCB Main Unit Refer to page 3 40 PCB8 Fixing Power Supply PCB Main Unit PCB9 Low...

Page 113: ...63 J164 J15 J4 J1 J3006 J3015 J3005 J3001 J166 J167 J154 J160 J162 J141 J153 J157 J708 J706 J4018 J3010 J3009 J4017 J165 J161 J3014 J710 J3012 J3011 J3013 J3003 J3002 J3004 J601 J611 F 3 10 J211 J210 J205 J208 J206 J301 J304 J511 J503 J2802 J209 J2002 J2003 J204 J213 J2001 J651 J4001 J4003 J709 J707 J207 J2005 J2004 J202 J150 J203 J302 F 3 11 ...

Page 114: ...s List of Connectors Disassembly Assembly List of Parts List of Connectors J140 J201 J131 J3 J502 J501 J392 J1101 J391 J1002 J11 J12 J13 J14 J1001 J132 J133 J2007 J130 J654 J653 J156 J505 J512 J151 J152 J701 J711 J404 J403 J705 J704 J703 J309 F 3 12 ...

Page 115: ...nel 3 Power Switch 4 Left Cover Refer to page 3 17 5 Right Cover Refer to page 3 16 6 Manual Feed Tray Feeding Guide 7 Pickup Cassette 8 Manual Feed Tray 9 Front Cover Refer to page 3 20 10 USB Cover Refer to page 3 18 F 3 13 T 3 10 Rear Side 1 2 7 3 4 5 6 Key No Name Reference Adjastment during parts replacement Remarks 1 Rear Cover Refer to page 3 13 2 Rear Lower Cover Refer to page 3 15 3 Power...

Page 116: ...r Cover 2 Close the Duplex Feed Unit 1 1 3 Remove the Rear Cover 1 2 Screws 2 4 Hooks 3 x2 1 3 3 2 F 3 15 F 3 16 Removing the Rear Cover Rib Unit Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Rear Upper Cover Left Refer to page 3 14 3 Remove the Rear Cover Refer to page 3 13 4 Remove the Rear Lower Cover Refer to page 3 15 Procedure 1 Remove the Rear Cover Rib Unit 1 2 Arm S...

Page 117: ...mbly External Cover Internal System Removing the Rear Upper Cover Left Procedure CAUTION Be sure to hook the spring 1 on the frame B when installing 1 B F 3 18 Removing the Rear Upper Cover Left Procedure 1 Open the Rear Cover 2 Remove the Rear Upper Cover Left 1 2 Screws 2 1 Claw 3 1 Boss 4 1 Protrusion 5 1 2 2 3 4 5 x2 F 3 19 ...

Page 118: ...cedure Removing the Rear Lower Cover Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Rear Upper Cover Left Refer to page 3 14 3 Remove the Rear Cover Refer to page 3 13 Procedure 1 Remove the 2 stoppers 1 and remove the 2 Link Arms 2 1 1 2 2 F 3 20 2 Open the Duplex Feed Unit 1 1 3 Remove the 2 claws 1 and the 2 bosses 2 of the Rear Lower Cover x2 1 2 1 2 F 3 21 F 3 22 ...

Page 119: ...re 4 Close the Duplex Feed Unit 1 and the Rear Cover Rib Unit 2 and remove the Rear Lower Cover 3 1 2 3 5 Remove the 2 Link Arms 1 from the Rear Lower Cover 1 F 3 23 F 3 24 Removing the Right Cover Procedure NOTE The following shows the 6 claws 1 and the 3 hooks 2 of the Right Cover 1 1 2 F 3 25 1 Open the Front Cover 1 and remove the screw binding 2 and 2 screws TP 3 x3 1 3 2 F 3 26 ...

Page 120: ...1 1 3 3 2 2 Removing the Left Cover Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Operation Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 F 3 27 Procedure NOTE The following shows the 8 hooks 1 and the protrusion 2 of the Left Cover 1 2 1 1 F 3 28 1 Rem...

Page 121: ...installing 1 While opening the Rear Lower Cover 1 fit the protrusion 2 and the 6 hooks 2 on the lower side of the Left Cover in the cut off A and the hole B of the host machine 2 Install the Left Cover 5 by fitting the 2 hooks 4 at the upper side of the Left Cover in the hole C of the host machine 1 B C 3 2 A 5 4 F 3 30 Removing the USB Cover Procedure 1 Open the Front Cover 2 Remove the USB Cover...

Page 122: ...ation Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 Procedure NOTE The following shows the 5 claws 1 the 4 bosses 2 and the 3 hooks 3 of the Upper Cover 1 1 2 3 1 F 3 32 1 Remove the screw 1 the boss 2 and the 5 claws 3 1 2 3 3 3 x5 2 Remove the Upper Cover 1 3 Hooks 2 CAUTION Be sure to prevent the Upper Cover 1 from ...

Page 123: ...oner Cartridges Y M C Bk 2 Remove the Right Cover Refer to page 3 16 3 Remove the Operation Panel Unit Refer to page 3 36 4 Remove the Rear Upper Cover Left Refer to page 3 14 5 Remove the USB Cover Refer to page 3 18 6 Remove the Upper Cover Refer to page 3 19 7 Remove the Right Frame Cover Refer to page 3 27 Procedure 1 Pull out the Cartridge Tray 2 While raising the stopper 1 remove the Cartrid...

Page 124: ... Assembly External Cover Internal System Removing the Front Cover Procedure 3 Remove the Shaft Support Retainer 1 1 Screw TP 2 1 Screw binding 3 1 x2 2 3 4 Remove the 2 pins 1 using a screwdriver 1 1 F 3 36 F 3 37 5 Remove the 2 links 1 and the Front Cover 2 2 Shafts 3 2 Protrusions 4 1 1 2 2 2 3 1 1 3 4 4 F 3 38 ...

Page 125: ...n Controller PCB Main Unit Refer to page 3 24 PCB3 6 SD Slot PCB Main Unit Refer to page 3 37 PCB16 7 Memory PCB Main Unit PCB20 8 DC Controller PCB Main Unit Refer to page 3 39 PCB4 9 Relay PCB Main Unit Refer to page 3 40 PCB7 10 Front Door Open Close Sensor Main Unit SR2 11 Developing HP Sensor Main Unit SR6 12 Power Supply Unit Main Unit Refer to page 3 42 13 Manual Feed Tray Feeding Clutch Ma...

Page 126: ...e Drive Unit Main Unit Refer to page 3 35 22 Operation Panel Unit Main Unit Refer to page 3 36 23 Operation Panel PCB Operation Panel Unit PCB5 24 Developing Separation Solenoid Main Drive Unit SL3 25 Driver PCB Main Unit Refer to page 3 42 PCB6 26 Main Drive Unit Main Unit Refer to page 3 32 27 Fixing Power Supply Cooling Fan Main Unit Refer to page 3 52 FM1 28 Environment Sensor Main Unit PCB19 ...

Page 127: ...B 1 1 2 Backing up to Sublog Board attached with the Expansion ROM For details on backup to Sublog Board attached with the Expansion ROM refer to the Service Manual Chapter 5 Troubleshooting Backup Restoration by Expansion ROM for servicing and Sublog Board Turn OFF the power Install the Expansion ROM for servicing to the Sublog Board Install the Sublog Board attached with the Expansion ROM to the...

Page 128: ...ormation refer to the Service Manual Chapter 2 Technical Description MEAP Maintenance Procedure for reinstalling MEAP applications after replacing the PCB 3 When data backup from the Main Controller PCB is not possible When the Main Controller PCB cannot operate normally then backup of various data is not possible In this case perform the following procedure to replace the PCB 3 1 Replacing the PC...

Page 129: ...ving the Main Controller PCB Procedure x6 1 2 3 4 6 5 5 5 F 3 41 3 Disconnect the 3 Flat Cables 1 and 9 connectors 2 from the Main Controller PCB and free the harness from the Wire Saddle 3 x12 3 2 1 2 2 2 CAUTION Be sure to place the Harness Band 2 of the harness 1 on the left side of the Wire Saddle 3 at installation 1 3 2 F 3 43 F 3 42 ...

Page 130: ...s TP 3 1 Hook 4 1 x7 2 4 3 3 F 3 44 Removing the Right Frame Cover Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Operation Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 Procedure 1 Remove the Flat Cable Guide Cover Plate 1 1 Screw 2 2 Remove the Flat Ca...

Page 131: ...des A B C and D x11 x4 1 3 3 3 A B C D 2 2 3 CAUTION Points to Note at Installation Be sure to hook the harness 1 on the guide A Be sure to place the Harness Band 3 of the harness 2 on the left side of the guide 4 2 4 3 1 A F 3 47 F 3 46 5 Remove the cassette 6 Remove the screws from the Right Frame Cover 1 8 Screws D tightening 8mm 2 1 Screw TP 3mm 3 1 Screw Tapping 4 x10 1 2 2 2 3 4 2 2 2 7 Put ...

Page 132: ...hen installing 1 A F 3 50 Removing the Right Upper Frame Unit Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Operation Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 Procedure 1 Remove the Main Controller ...

Page 133: ... at Installation Be sure to place the Harness Band 2 of the harness 1 on the left side of the guide 3 Be sure to place the Harness Band 4 of the harness 1 on the left side of the guide 5 5 1 3 2 4 F 3 53 F 3 52 3 Remove the Right Upper Frame Unit 1 5 Screws 2 1 Screw Blue 3 1 Hook 4 x6 1 2 2 4 2 2 3 NOTE When removing the Right Upper Frame Unit at disassembly of other units the SD Guide needs not ...

Page 134: ...age 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 Procedure 1 Remove the Main Controller PCB 1 2 Screws binding 2 5 Screws TP 3 1 Hook 4 1 x7 2 4 3 3 3 F 3 56 2 Remove the Main Controller Support Plate 1 6 Screws Special Flat head 2 1 Screw 3 CAUTION Sinc...

Page 135: ... page 0 11 Refer to page 3 29 8 Remove the Main Controller Support Plate Refer to page 3 31 9 Remove the Drum Motor Refer to page 3 59 10 Remove the Developing Motor Refer to page 3 61 11 Remove the DC Controller PCB Refer to page 3 39 12 Remove the Driver PCB Refer to page 3 42 13 Remove the Relay PCB Refer to page 3 40 14 Remove the Fixing Motor Refer to page 3 74 15 Remove the Power Supply Unit...

Page 136: ...he Harness Guide 1 and the Flat Cable 2 3 Claws 3 x3 1 2 3 3 3 3 Remove the sheet 1 3 Hooks 2 1 2 2 F 3 59 F 3 60 4 Remove the harness 1 and guide 2 1 Claw 3 1 2 3 CAUTION When removing the Main Drive Unit the Contact Spring 1 may come off so be sure not to lose it When it comes off attach it on the protrusion A on the plate at the right side of the host machine A 1 F 3 62 F 3 61 ...

Page 137: ...4 1 Protrusion 5 1 A x6 4 4 2 5 3 F 3 63 CAUTION Installing the Main Drive Unit 1 Before installing it make sure that following 1 to 4 statuses are met Main Drive Unit side 1 4 Arm Shafts 1 are on the right side 2 1 Front Door Arm 2 is pulled out If they are not in above positions the protrusion of cartridge s joint remains protruded and Cartridge Tray cannot be stored 3 1 Link 3 is on the right s...

Page 138: ...he hole 3 on the link with the shaft 4 on the host machine Fit the hole 5 on the Front Door Arm with the shaft 6 on the host machine 1 5 3 2 4 6 F 3 65 Removing the Duplex Reverse Drive Unit Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Rear Upper Cover Left Refer to page 3 14 3 Remove the Rear Cover Refer to page 3 13 4 Remove the Rear Lower Cover Refer to page 3 15 5 Remov...

Page 139: ...e CAUTION Be sure to insert the 2 harnesses 1 at the bottom of the Guide A when installing A 1 A 1 F 3 67 2 Open the Duplex Feed Unit 1 and remove the Duplex Reverse Drive Unit 2 3 Screws 3 1 2 3 x3 F 3 68 Removing the Operation Panel Unit Preparation 1 Remove the Right Cover Refer to page 3 16 Procedure 1 Remove the Control Panel Sub Cover 1 2 Claws 2 1 Hook 3 x2 1 2 3 F 3 69 ...

Page 140: ...B 5 5 4 3 6 x2 CAUTION Be sure to put the Flat Cable 1 first through the hole B when installing 1 B F 3 71 F 3 70 Removing the SD Slot PCB Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Operation Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 Procedure 1 ...

Page 141: ...m Removing the SD Slot PCB Procedure 3 Remove the SD Guide 1 1 Boss 2 1 2 4 Remove the SD Slot PCB 1 1 Connector 2 2 Screws 3 1 Protrusion 4 x2 1 2 3 3 4 F 3 73 F 3 74 5 Pass the Flat Cable 1 through the clearance A of the Right Frame Cover and disconnect the connector 2 of the Flat Cable from the SD Slot PCB 3 1 A 2 3 F 3 75 ...

Page 142: ...ge 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 Procedure CAUTION When replacing this part execute the actions to be taken when replacing the DC Controller PC...

Page 143: ...3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 Procedure 1 Remove the Flat Cable 1 7 connectors 2 and the harness from the guide A 1 2 2 2 A x8 F 3 77 2 Move the Har...

Page 144: ...t Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 8 Remove the Main Controller Support Plate Refer to page 3 31 Procedure 1 Disconnect the 3 connectors 1 and free the harness 2 from the Harness Guide A...

Page 145: ...move the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 Procedure 1 Remove the Driver PCB 1 2 Flat Cables 2 10 Connectors 3 3 Screws 4 1 Claw 5 1 Protrusion 6 x3 x12 3 4 4 5 3 3 2 6 1 F 3 83 Removing the Power Supply Unit Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Operation Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Re...

Page 146: ...oller System Removing the Power Supply Unit Procedure Procedure 1 Disconnect the 8 connectors 1 and free the harness 2 from the Harness Guide A x8 2 A 1 1 F 3 84 2 Free the harness 1 and 2 from the Harness Guide A and B 1 2 B 2 1 A x2 3 Remove the Harness Guide 1 Harness Guide A 2 Boss 2 2 Hooks 3 A 1 2 3 2 F 3 85 F 3 86 ...

Page 147: ...ly Assembly Controller System Removing the Power Supply Unit Procedure 4 Disconnect the Main Power Connector 1 and remove the Toothed Washer Screw 2 2 1 F 3 87 5 Disconnect the Flat Cable 1 6 Disconnect the 4 connectors 2 and free the harnesses 3 and 4 from the guides A and B x5 x2 A 3 2 4 B 2 1 2 F 3 88 ...

Page 148: ...System Removing the Power Supply Unit Procedure CAUTION Be sure to place the Harness Band 2 of the harness 1 between the 2 claws 3 of the Harness Guide at installation 2 3 3 1 7 Disconnect the 3 connectors 1 and free the harness 2 from the guide C 8 Free the harness 3 from the guides C and D x2 x3 D 3 1 2 3 D 3 C 3 C 2 F 3 90 ...

Page 149: ...assembly Assembly Controller System Removing the Power Supply Unit Procedure 9 Remove the Harness Guide 1 2 Claws 2 1 x2 2 10 Remove the Power Supply Unit 1 5 Screws 2 1 Cap 3 2 Hooks 4 x5 1 4 2 3 F 3 91 F 3 92 11 Remove the Switch Cap 2 and the connector 3 from the Power Supply Unit 1 1 2 3 F 3 93 ...

Page 150: ... NOTE The figure below shows where the harness of the Power Supply Unit should be connected 1 Main Controller PCB 2 DC Controller PCB 3 Driver PCB 4 AC PCB 1 1 2 4 3 F 3 94 1 Install the Switch Cap 2 and the connector 3 to the Power Supply Unit 1 1 2 3 F 3 95 2 Install the Power Supply Unit 1 to the host machine 2 Hooks 2 1 Cap 3 5 Screws 4 1 3 x5 4 2 3 Install the Harness Guide 1 2 Claws 2 1 2 x2...

Page 151: ...tem Removing the Power Supply Unit Installation Method 4 Install the harness 1 to the guides D and C 5 Hook the harness 2 on the guide C and connect the 3 connectors 3 D 1 2 1 D 1 C C x3 x2 1 3 2 F 3 98 6 Hook the harnesses 1 and 2 on the guides A and B and connect the 4 connectors 3 7 Install the Flat Cable 4 A 1 3 2 B 3 4 3 x5 x2 F 3 99 ...

Page 152: ...d CAUTION Be sure to place the Harness Band 2 of the harness 1 between the 2 claws 3 of the Harness Guide at installation 2 3 3 1 F 3 100 8 Connect the Main Power Connector 1 and install the Toothed Washer Screw 2 2 1 F 3 101 9 Install the Harness Guide 1 Harness Guide A 2 Boss 2 2 Hooks 3 1 1 2 3 2 A 10 Install the harness 1 and 2 to the Harness Guide A and B 1 2 B 2 1 A x2 F 3 102 F 3 103 ...

Page 153: ...arness 1 to the Harness Guide A and connect the 8 connectors 2 of the PCB A x8 2 2 1 Removing the High Voltage Power Supply PCB Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Operation Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Left Cover...

Page 154: ...Voltage Power Supply PCB Procedure Procedure 1 Open the Front Cover 2 Remove the Harness Cover Plate 1 2 Screws 2 1 2 2 x2 3 Remove the Guide Plate 1 6 Claws 2 1 x6 2 2 F 3 104 F 3 105 4 Disconnect the Flat Cable 1 1 5 Remove the High Voltage Power Supply PCB 1 4 Screws with washers 2 2 Screws 3 10 Claws 4 1 Connector 5 1 3 2 2 4 4 3 4 5 x6 x10 2 F 3 106 F 3 107 ...

Page 155: ...ee the harness 1 from the guide A 1 A CAUTION Be sure to place the Harness Band 2 of the harness 1 on the left side of the guide 3 at installation 2 1 3 F 3 109 F 3 108 2 Pass the harness 1 through the groove A of the Right Frame Cover and remove the Fixing Power Supply Cooling Fan 2 1 Connector 3 Harness Guide B 3 Claws 4 x3 3 B 4 1 2 A CAUTION Be sure to check the following when installing Conne...

Page 156: ...ght Cover Refer to page 3 16 2 Remove the Rear Upper Cover Left Refer to page 3 14 3 Remove the Rear Cover Refer to page 3 13 4 Remove the Rear Lower Cover Refer to page 3 15 5 Remove the Rear Cover Rib Unit Refer to page 3 13 Procedure 1 Remove the spring 1 Harness Guide A 1 A A F 3 112 2 Free the harness 2 from the spring 1 1 2 3 Remove the Guide Cover 1 and free the harness 2 from the Harness G...

Page 157: ...bly Assembly Controller System Removing the Duplex Feed Fan Procedure 4 Remove the Duplex Feed Fan 1 2 Claws 2 x2 2 1 2 CAUTION Be sure to check the following when installing Connect the Fan Cable 1 to the guide A of the fan The label 2 of the fan should face the Duplex Feed Unit 1 A 2 F 3 116 F 3 115 ...

Page 158: ... Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the Upper Front Cover Right USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 8 Remove the Left Cover Refer to page 3 17 9 Remove the Rear Cover Refer to page 3 13 10 Remove...

Page 159: ...sembly Assembly Laser Exposure System Removing the Laser Scanner Unit Procedure 1 Remove the Harness Cover Plate 1 2 Screws 2 1 2 2 x2 2 Remove the Guide Plate 1 6 Claws 2 1 2 2 x6 F 3 118 F 3 119 3 Disconnect the Flat Cable 1 1 4 Free the harness 1 from the guide A 3 Connectors 2 x3 1 2 A F 3 120 F 3 121 ...

Page 160: ...posure System Removing the Laser Scanner Unit Procedure 5 Remove the Harness Guide 1 1 Screw 2 1 Spring 3 2 Hooks 4 1 2 4 4 3 F 3 122 F 3 123 CAUTION Be sure to put the flag 1 of the Harness Guide through the hole A of the plate and hook the spring 2 on the flag 3 of the Laser Scanner Unit when installing 1 A 2 3 F 3 124 F 3 125 ...

Page 161: ...Procedure Disassembly Assembly Laser Exposure System Removing the Laser Scanner Unit Procedure 6 Remove the plate 1 4 Screws 2 x4 1 2 2 7 Disconnect the Flat Cable 1 and the connector 2 1 2 x2 F 3 126 F 3 127 8 Remove the 3 springs 1 1 1 1 9 Remove the Laser Scanner Unit 1 1 F 3 128 F 3 129 ...

Page 162: ...stration Patch Sensor Main Unit PCB17 6 Patch Sensor Main Unit PCB18 7 ITB Pressure Release Sensor ITB Unit SR16 F 3 130 T 3 15 Removing the Drum Motor Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Operation Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the Upper Front Cover Right USB Cover Refer to page 3 18 5 Remove the Upper ...

Page 163: ...ss 1 between the 2 claws 3 of the Harness Guide at installation 2 3 3 1 F 3 132 2 Remove the Harness Guide 1 1 Claw 2 2 Bosses 3 2 Hooks 4 1 2 3 3 4 F 3 133 3 Remove the Drum Motor 1 3 Screws 2 x3 2 1 CAUTION Be sure to identify the Drum Motor and the Developing Motor by the difference in gears Gear 1 of the Drum Motor White with a groove A on its side Gear 2 of the Developing Motor Black with no ...

Page 164: ... Upper Front Cover Right USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 Procedure 1 Disconnect the Flat Cable 1 and the 10 connectors 2 and free the harness 3 from the Harness Guide A x11 1 2 2 2 A 2 F 3 136 CAUTION Be sure to place...

Page 165: ...tor by the difference in gears Gear 1 of the Drum Motor White with a groove A on its side Gear 2 of the Developing Motor Black with no groove 1 2 A F 3 140 F 3 139 Removing the ITB Unit Procedure CAUTION Be sure not to touch the surface of the ITB and the Secondary Transfer Roller when disassembling assembling 1 Open the Rear Cover and Front Cover 2 Remove the Toner Cartridges Y M C Bk 3 While rai...

Page 166: ...ly Assembly Image Formation System Removing the ITB Unit Procedure 4 Move the Patch Sensor Unit 1 2 Screws 2 2 Bosses 3 2 Protrusions 4 x2 1 1 4 3 3 2 2 5 Disconnect the connector 1 1 F 3 142 F 3 143 6 Lift the 2 parts A at the front side of the ITB Unit to release the 2 protrusions 1 A 1 1 2 F 3 144 ...

Page 167: ... the rear side of ITB Unit on the rail C B C B C C B C B CAUTION Be sure that the ITB 1 does not come into contact with the Patch Sensor Unit 2 when installing removing 1 2 F 3 146 F 3 145 8 Hold the 2 parts A at the front side of the ITB Unit to tilt the ITB Unit 1 9 Slide the 2 parts B at the rear side of the ITB Unit along the rail 2 and remove it by pulling it out 2 B 1 A A B 2 F 3 147 ...

Page 168: ... the ITB Unit Refer to page 3 62 2 Remove the Right Cover Refer to page 3 16 3 Remove the Operation Panel Unit Refer to page 3 36 4 Remove the Rear Upper Cover Left Refer to page 3 14 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Left Cover Refer to page 3 17 7 Remove the High voltage Power Supply PCB Refer to page 3 50 Procedure 1 Free the harness 1 from the Harness Guide A and B 1 Con...

Page 169: ...M4 2 Fixing Assembly Main Unit Refer to page 3 67 3 Fixing Loop Sensor Fixing Assembly SR10 4 Fixing Pressure Release Sensor Fixing Assembly SR9 5 Fixing Delivery Sensor Fixing Assembly SR8 6 Fixing Pressure Roller Fixing Assembly Refer to page 3 73 7 Fixing Film Unit Fixing Assembly Refer to page 3 68 8 Sub Thermistor 2 Fixing Assembly TH803 9 Fixing Heater Fixing Assembly H100 100V H120 120V H22...

Page 170: ...emove the Rear Upper Cover Left Refer to page 3 14 3 Remove the Rear Cover Refer to page 3 13 4 Remove the Rear Lower Cover Refer to page 3 15 5 Remove the Rear Cover Rib Unit Refer to page 3 13 6 Remove the Duplex Reverse Drive Unit Refer to page 3 35 Procedure 1 Release the claw 1 move the Harness Guide 2 and disconnect the connector 3 1 2 3 2 Free the harness 1 from the Harness Guide A 1 Wire S...

Page 171: ...3 154 3 Remove the Fixing Assembly 1 2 Screws 2 x2 1 2 2 F 3 155 Removing the Fixing Film Unit Preparation 1 Remove the Right Cover Refer to page 3 16 2 Remove the Rear Upper Cover Left Refer to page 3 14 3 Remove the Rear Cover Refer to page 3 13 4 Remove the Rear Lower Cover Refer to page 3 15 5 Remove the Rear Cover Rib Unit Refer to page 3 13 6 Remove the Duplex Reverse Drive Unit Refer to pag...

Page 172: ...e Plates 2 4 Hooks 3 4 Bosses 4 2 Protrusions 5 5 2 3 3 5 2 3 3 4 4 4 1 1 2 Remove the gear 1 Parallel Pin 2 E Ring 3 cam 4 and bushing 5 1 Claws 6 6 1 5 2 3 4 F 3 156 F 3 157 CAUTION At installation be sure to match the direction of the cam 4 with that of the cam 6 on the other side of the Fixing Assembly 4 6 F 3 158 3 After sliding the shaft 1 to remove the Parallel Pins 2 and the cam 3 remove t...

Page 173: ...o align the protrusion of the cam 1 with the groove of the Sensor Flag 2 1 2 F 3 160 CAUTION Be sure to prevent the guide 1 from hitting against the Fixing Film Unit 2 when installing removing 1 2 F 3 161 4 While securing the harness 1 to the guide A remove the harness 1 and the guide 2 Harness Guide B 2 1 A B 5 Free the harness black 1 from the Harness Guide A B C and D A B D 1 C F 3 162 F 3 163 ...

Page 174: ...isassembly Assembly Fixing System Removing the Fixing Film Unit Procedure 6 Free the harness purple 1 from the Harness Guide A and C 7 Free the harness green 2 from the Harness Guide A C and D A D C 1 2 F 3 164 8 Remove the harness 1 and the guide 2 1 Claws 3 2 Bosses 4 3 4 2 1 1 4 2 F 3 165 ...

Page 175: ...Procedure Disassembly Assembly Fixing System Removing the Fixing Film Unit Procedure CAUTION When installing removing the Fixing Film Unit be sure not to touch the Fixing Film 1 1 F 3 166 9 Remove the spring 1 and the Fixing Film Unit 2 2 Hooks 3 Harness Guide A A 3 1 3 2 F 3 167 ...

Page 176: ...pper Cover Left Refer to page 3 14 3 Remove the Rear Cover Refer to page 3 13 4 Remove the Rear Lower Cover Refer to page 3 15 5 Remove the Rear Cover Rib Unit Refer to page 3 13 6 Remove the Duplex Reverse Drive Unit Refer to page 3 35 7 Remove the Fixing Assembly Refer to page 3 67 8 Remove the Fixing Film Unit Refer to page 3 68 Procedure CAUTION Be sure not to touch the surface of the Fixing P...

Page 177: ... Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 8 Remove the Main Controller Support Plate Refer to page 3 31 Procedure 1 Disconnect the 3 connectors 1 and free the harness 2 from the Harness Guide A x3 1 1 1 2 A F 3 169 2 Remove the Harness ...

Page 178: ...ing Motor Procedure 4 Remove the Fixing Motor 1 3 Screws 2 1 2 x3 2 2 CAUTION Be sure not to lose the spring 1 on the back side when installing removing 1 F 3 173 F 3 172 CAUTION Be sure to align the leading edge 1 of the spring and the protrusion 2 of the gear with the holes A and B of the plate when installing 1 2 1 2 2 2 A B F 3 174 ...

Page 179: ... Refer to page 3 84 2 Delivery Full Sensor Delivery Unit SR15 3 Manual Feed Tray Paper Detection Sensor Main Unit SR14 4 Manual Feed Tray Pickup Unit Main Unit Refer to page 3 83 5 Manual Feed Tray Pickup Roller Manual Feed Tray Pickup Unit Refer to page 3 88 6 Manual Feed Tray Separation Pad Manual Feed Tray Pickup Unit Refer to page 3 88 7 Re Pickup Guide Unit Main Unit Refer to page 3 91 8 Dupl...

Page 180: ...fer to page 3 78 M5 11 Pickup Unit Main Unit Refer to page 3 79 12 Paper Feeder Pre registration Detection Sensor Pickup Unit SR1 13 Pre registration Detection Sensor Pickup Unit SR12 14 Cassette Pickup Roller Pickup Unit Refer to page 3 86 15 Registration Detection Sensor Pickup Unit SR4 16 Cassette Paper Detection Sensor Pickup Unit SR13 17 Cassette Pickup Solenoid Pickup Unit SL2 18 Cassette Se...

Page 181: ...r Left Refer to page 3 14 4 Remove the Upper Front Cover Right USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 Procedure 1 Disconnect the 8 connectors 1 and free the harness 2 from the Harness Guide A x8 2 A 1 1 F 3 177 2 Free the ha...

Page 182: ...idges Y M C Bk 2 Remove the Right Cover Refer to page 3 16 3 Remove the Operation Panel Unit Refer to page 3 36 4 Remove the Rear Upper Cover Left Refer to page 3 14 5 Remove the Upper Front Cover Right USB Cover Refer to page 3 18 6 Remove the Upper Cover Refer to page 3 19 7 Remove the Right Frame Cover Refer to page 3 27 8 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 R...

Page 183: ...ickup Unit Procedure 1 Disconnect the 8 connectors 1 and free the harness 2 from the Harness Guide A x8 2 A 1 1 2 Free the harness 1 and 2 from the Harness Guide A and B 1 2 B 2 1 A x2 F 3 182 F 3 183 3 Remove the Harness Guide 1 Harness Guide A 2 Boss 2 2 Hooks 3 A 1 2 3 2 4 Remove the Feed Guide 1 2 Claws 2 3 Hooks 3 Rib A 1 Arm 4 x2 1 4 A 3 2 F 3 184 F 3 185 ...

Page 184: ...rocedure 5 Close the Front Cover and the Rear Cover and place the host machine by placing the Left Cover 1 down 6 Remove the 2 stoppers 2 2 Bosses 3 2 3 2 3 1 F 3 186 7 Remove the 2 arms 1 and the 2 springs 2 2 Shafts 3 5 Hooks 4 1 1 2 2 3 3 4 4 4 4 8 Put the harness 1 through the hole A of the Side Plate and remove the Pickup Unit 2 6 Screws 3 2 3 3 A 1 x6 F 3 187 F 3 188 ...

Page 185: ... to touch the Pickup Roller 1 and the Secondary Transfer Roller 2 1 2 F 3 189 1 Open the Rear Cover 1 Put the harness 2 through the hole A of the Side Plate and Install the Pickup Unit 3 to the host machine 1 2 A 3 F 3 190 2 Place the edge A of the guide of the Pickup Unit over the spring 1 of the host machine 3 Place the Sensor Flag Cover B of the Pickup Unit over the plate C of the Roller Unit o...

Page 186: ... Feed Guide of the Pickup Unit over the edge E of the Roller Unit of the host machine E E D D 5 Align the 4 protrusions 1 and secure the Pickup Unit with the 6 screws 2 1 2 2 x6 1 F 3 192 F 3 193 Removing the Manual Feed Tray Pickup Unit Procedure 1 Place the host machine by placing the Rear Cover down 2 Move the Manual Feed Tray Pickup Unit 1 and remove the 2 Links 2 on the right and left from th...

Page 187: ...Panel Unit Refer to page 3 36 3 Remove the Rear Upper Cover Left Refer to page 3 14 4 Remove the Upper Front Cover Right USB Cover Refer to page 3 18 5 Remove the Upper Cover Refer to page 3 19 6 Remove the Right Frame Cover Refer to page 3 27 7 Remove the Right Upper Frame Right Upper Frame Unit Refer to page 0 11 Refer to page 3 29 8 Remove the Left Cover Refer to page 3 17 9 Remove the Rear Cov...

Page 188: ...it Procedure Procedure 1 Release the claw 1 move the Harness Guide 2 and disconnect the connector 3 1 2 3 2 Free the harness 1 from the Harness Guide A 1 Wire Saddle 2 3 Connectors 3 1 A 2 x3 3 4 F 3 197 F 3 198 CAUTION At installation be sure to locate the harness as shown in the figure below F 3 199 3 Release the 2 claws 1 and disconnect the connector 2 x2 1 1 2 F 3 200 ...

Page 189: ...h the surface of the Pickup Roller 1 Turn ON the power and open the service mode screen menu 2 Enter the password and move to the service mode menu 3 In the service mode menu execute FUNCTION GR FEED ROLLER CHG 4 The Pickup Roller rotates to the replacement position 5 Remove the Toner Cartridges Y M C Bk 6 Remove the cassette 7 Place the host machine by placing the Rear Cover down 8 Remove the 2 P...

Page 190: ...assette Separation Roller Procedure CAUTION Be sure not to touch the surface of the Separation Roller and the Pickup Roller 1 Remove the Toner Cartridges Y M C Bk 2 Remove the cassette 3 Place the host machine by placing the Rear Cover down 4 Release the 2 claws 1 and remove the Separation Roller Cover 2 x2 2 2 1 1 F 3 204 5 Open the holder 1 and remove the Separation Roller 2 2 Claws 3 1 Protrusi...

Page 191: ...Pickup Roller rotates to the replacement position 5 Remove the Toner Cartridges Y M C Bk 6 Remove the cassette 7 Place the host machine by placing the Rear Cover down 8 Remove the Manual Feed Tray Pickup Roller 1 2 Protrusions 2 2 Claws 3 2 Hooks 4 x2 1 3 3 2 2 4 4 9 After replacing turn ON the power and return the Pickup Roller to its original position from the replacement position Removing the M...

Page 192: ...aration 1 Remove the Right Cover Refer to page 3 16 2 Remove the Rear Upper Cover Left Refer to page 3 14 3 Remove the Secondary Transfer Feeding Unit Refer to page 3 90 4 Remove the Rear Cover Refer to page 3 13 5 Remove the Rear Lower Cover Refer to page 3 15 Procedure 1 Remove the Duplex Feed Unit 1 by opening it 2 Shaft Supports 2 1 2 2 2 Remove the Link 2 from the Duplex Feed Unit 1 1 Protrus...

Page 193: ...g the Secondary Transfer Feed Unit Procedure Removing the Secondary Transfer Feed Unit Procedure CAUTION Be sure not to touch the surface of the Secondary Transfer Roller 1 Open the Rear Cover and remove the Secondary Transfer Feed Unit 1 1 Screw 2 2 Hooks 3 1 2 3 x2 F 3 208 CAUTION When removing the screws be sure not to lose the Guide Cap 1 since it comes off 1 F 3 209 ...

Page 194: ...er Cover Left Refer to page 3 14 3 Remove the Secondary Transfer Feeding Unit Refer to page 3 90 4 Remove the Rear Cover Refer to page 3 13 5 Remove the Rear Lower Cover Refer to page 3 15 6 Remove the Rear Cover Rib Unit Refer to page 3 13 7 Remove the Duplexing Feeding Unit Refer to page 3 89 Procedure 1 Remove the Re pickup Guide Unit 1 3 Connectors 2 4 Screws 3 2 Protrusions 4 x4 x3 2 3 1 4 4 ...

Page 195: ...4 4 Maintenance and Inspection Maintenance and Inspection Periodically Replaced Parts Consumables Periodical Service Cleaning ...

Page 196: ...Periodically Replaced Parts The machine does not have parts that require periodical replacement Consumables Life Expectancy of Consumable Parts No consumable parts are required in this printer Periodical Service Periodical Service The printer has no parts that require periodic servicing Cleaning Cleaning 1 3 4 5 8 6 7 9 10 2 F 4 1 ...

Page 197: ...nt free cloth with alcohol 2 Laser beam window glass Wipe with a lint free cloth 3 Multi tray separation pad Wipe with a lint free cloth If dirt cannot be removed dampen the lint free cloth with alcohol 4 Multi tray pickup roller 5 Multi tray feed roller 6 Cassette pickup roller 7 PF pickup roller 8 PF separation roller 9 Cassette separation roller 10 Upper registration guide Wipe with a lint free...

Page 198: ...nction Assignment Connector Location Service Tools Error Code Version Upgrade Using UST Updater Overview Updater Preparation Updater System Management Operations Updater Maintenance Updater FAQ Updater Error Code Service Mode Debug log Backup Restoration by Expansion ROM for servicing and Sublog Board ...

Page 199: ...s Description The fault occurs in main scanning direction Field Remedy Refer to the following table to identify a specific roller or component Then clean or replace the roller or component Distance between defects mm Component About 44 Registration roller About 58 Secondary transfer external roller About 75 Photosensitive drum About 22 Developing cylinder About 58 Fixing film About 63 Pressure rol...

Page 200: ... Engine Test Print Test Print is an object used to check whether this equipment works properly or not Execute engine test print as the following steps 1 Turn ON the power and when this equipment has turned to standby press test print switch 1 1 F 5 1 2 Engine test print will be executed and one page of the horizontal line pattern as the below figure will be printed F 5 2 ...

Page 201: ...bed on the label included in the scanner unit into the following service mode After entry put the label 2 inside the right cover 1 1 2 Service Mode ADJUST GR SUB S Y0 to SUB S K2 MAI S Y0 to MAI S K2 After registration in service mode perform the following measure 1 Service Mode FUNCTION GR CLEAR DCON To initialize the backup area of the DC Controller PCB NVRAM in the Main Controller PCB 2 Turn OF...

Page 202: ... restoration of data using Sublog Board attached with Expansion ROM and copy of data using laptop PC for servicing 1 1 Actions before replacing the PCB 1 1 1 Preparation required for reinstalling the MEAP application For details on preparation required for reinstalling the MEAP application refer to the Service Manual Chapter 2 Technical Description MEAP Maintenance Procedure for reinstalling MEAP ...

Page 203: ...VE MODE FUNCTIONGR ECONF EXPORT A LL Yes upon backup of data by the USB memory information kept by NVRAM on the DC Controller PCB is also backed up Therefore if ALL is selected the operation to back up the information kept by NVRAM of the DC Controller PCB is not necessary 2 4 Reinstalling the MEAP application and importing user information For details on preparation required for reinstalling the ...

Page 204: ...on Name CL1 Manual feed tray feeding clutch CL2 Duplex feeding clutch SL1 Manual feed tray pickup solenoid SL2 Cassette pickup solenoid SL3 Developing separation solenoid SL5 Duplex reversal solenoid F 5 5 T 5 1 Motor Fan M4 M7 M1 M2 M5 M3 FM2 FM1 Notation Name M1 Drum motor M2 Developing motor M3 Registration motor M4 Fixing motor M5 Pickup motor M7 Scanner motor FM1 Fixing Fixing power supply co...

Page 205: ...SR7 Registration detection sensor SR8 Fixing delivery sensor SR9 Fixing pressure release sensor SR10 Fixing loop sensor SR12 Pre registration detection sensor SR13 Cassette paper detection sensor SR14 Bypass paper detection sensor SR15 Delivery full sensor F 5 7 Notation Name SR16 ITB pressure release sensor SR17 Registration patch sensor SR18 Patch density sensor PCB19 Environment sensor PCBs PCB...

Page 206: ...nment PCBs Troubleshooting Electrical Parts Layout Function Assignment PCBs Notation Name PCB6 Driver PCB PCB7 Relay PCB PCB8 Fixing power supply PCB PCB9 Low voltage Power Supply PCB PCB10 Laser Scanning PCB PCB11 Duplex Relay PCB PCB12 High voltage power supply PCB ...

Page 207: ...on Connector List J163 J164 J3006 J3015 J3005 J3001 J166 J167 J154 J160 J162 J141 J153 J157 J708 J706 J4018 J3010 J3009 J165 J161 J3014 J710 J3012 J3011 J3013 J3003 J3002 J3004 J601 J611 J4017 F 5 9 J211 J210 J205 J208 J206 J903 J209 J2002 J2003 J204 J213 J2001 J651 J4001 J4003 J709 J707 J207 J2005 J2004 J202 J150 J203 J301 F 5 10 ...

Page 208: ...ocation Connector List Troubleshooting Connector Location Connector List J991 J140 J201 J131 J902 J901 J501 J1002 J11 J12 J13 J14 J1001 J132 J133 J2007 J130 J302 J654 J653 J652 J156 J151 J152 J701 J304 J303 J404 J403 J705 J704 J703 J309 F 5 11 ...

Page 209: ...ting pliers CK 0201 15 Needle nose pliers CK 0202 16 Pliers CK 0203 17 Retaining ring pliers CK 0205 Applied to the axis ring 18 Crimper CK 0218 19 Tweezers CK 0302 20 Ruler CK 0303 Employed to measure 150 mm 21 Mallet plastic head CK 0314 22 Brush CK 0315 23 Penlight CK 0327 24 Plastic bottle CK 0328 100cc 25 Lint free paper CK 0336 500SH PKG 26 Oiler CK 0349 30 cc 27 Plastic jar CK 0351 30 cc 28...

Page 210: ...e is detected after the main thermistor reaches a specified temperature Cause Failure in fixing power unit open circuit in the main thermistor failure in DC controller PCB Check the connectors of fixing assembly and DC controller PCB J150 J151 J651 Replace the fixing film unit Replace the fixing power unit Replace the DC controller PCB Code Detection description Remedy 0001 If decreasing temperatu...

Page 211: ...n sensor failure in DC controller PCB failure in toner cartridge Check the connectors of the DC controller PCB J161 J160 J141 Replace the ITB unit Replace the DC controller PCB Replace the toner cartridge E021 Error in developing motor 0003 Motor Bk rotation error Replace the DC controller PCB Check the Cartridge Bk Drive Assembly Check the ITB Drive Assembly Replace the toner cartridge Bk 0007 Er...

Page 212: ...pdate of DC controller PCB Replace the DC controller PCB 0002 Can not access to DC controller NVRAM Cause Failure in DC controller PCB Replace the DC controller PCB E197 Engine communication error Code Detection description Remedy 0001 Error between DC controller PCB and main controller PCB Cause Failure in connection between PCB failure in DC controller PCB failure in controller PCB Check the con...

Page 213: ...the procedure 2 1 Turn OFF and then ON the power 2 Download the APL_CDS firmware again by Updater Code Detection description Remedy 1113 Device access error Execute the following procedures If E616 0001 occurs after turning OFF and then ON the power procedure 1 install MEAP application again by following the remedy for E616 0001 first Then execute the procedure 2 1 Turn OFF and then ON the power 2...

Page 214: ...ication error communication error at initial communication and negotiation packet error E733 Printer communication error Code Detection description Remedy 0000 Printer communication error communication error at initial communication and negotiation packet error Turn OFF and then ON the power Replace the Engine Controller PCB 0001 Printer communication error communication error after establishment ...

Page 215: ...40 Error in pressure release system 0000 Control home position in pressured condition cannot function after the home position control is started Cause Failure in fixing drive assembly failure in fixing pressure release cam Replace the fixing drive assembly Replace the fixing pressure release cam Check gears related to fixing pressure release Replace the Fixing Pressure Release Sensor SR9 Check the...

Page 216: ...5 5 5 19 5 19 Troubleshooting Error Code Jam Code Troubleshooting Error Code Jam Code ...

Page 217: ...DS via Internet Firmware CDS Host Machine Done Restart Automatically restarted Updater Firmware Temporary Memory Space Write the firmware Activate the machine with the new firmware version UST Firmware Internet Firmware Only LBP7680 F 5 12 Checking the Version In order to check the model name and the version it is necessary to output a status print 1 Utility Menu Configuration Page Utility Menu Co...

Page 218: ... Microsoft Windows 2000 Server Professional Edition Microsoft Windows XP Professional Home Edition Microsoft Windows Server 2003 Edition Microsoft Windows Server 2008 Edition Microsoft Windows Vista Microsoft Windows 7 Mac OS X 10 4 x Mac OS X 10 5 and later 32 bit 64 bit processor version available PC The OS listed above operates Memory RAM 128MB or greater Hard disk 100MB or greater Display Reso...

Page 219: ...User Maintenance Update Firmware User Maintenance Update Firmware Special Print Mode Special Image Mode ITB Cleaning 2 Select USB Update Firmware USB Network 3 Select Yes Execute Yes No F 5 15 F 5 16 F 5 17 4 A reset starts and UPDATEMODE READY is displayed UPDATEMODE READY 5 Carrying out the file of UST in the connected PC side 6 Write down the firmware version to upgrade and click the Next butto...

Page 220: ...Firmware Troubleshooting Version Upgrade Version Upgrade Using UST Downloading the Firmware 7 Click the Next button 8 Select the USB connection device and click the Next button F 5 21 F 5 22 9 Click the Start button 10 When the warning screen is displayed click the Yes button F 5 23 F 5 24 ...

Page 221: ...NLOADING XX and UPDATING XX are displayed in the display of the host machine during downloading XX shows the progress degree 11 When downloading is completed click the OK button The host machine automatically restarts up 12 Perform Configuration Page print via the user mode and make sure that the firmware version matches the information written down in Procedure 2 Utility Menu Configuration Page F...

Page 222: ...Update via SST SST Yes Yes Yes 1 You can select the version allowed Remote Update T 5 5 a UGW linked Download and Update Full Remote Update If the device is linked to UGW and the distribution schedule and update setting are registered on UGW in advance full remote firmware update is available Upon downloaded from CDS the firmware is updated on the device UGW 1 Set up customers device types distrib...

Page 223: ...unction Remote UI UGW linked Firmware Checking firmware compatibility Checking special firmware Checking latest firmware version Yes Registering deleting firmware distribution schedule Yes Confirming and downloading firmware Yes Yes Updating downloaded firmware Yes Cancelling downloaded firmware Yes Acquiring firmware distribution information registered from UGW Yes Notifying firmware version info...

Page 224: ...ution setting Download Via User mode Remote UI Apply Update Via User mode Remote UI Download via SST Update via SST Firmware acquisition 1 Schedules for UGW linked distribution are maintained on CDS F 5 30 MEAP Application System Option Installation Flow MEAP application system option installation method using service mode is not provided Be sure to use the user mode to install Operator of each co...

Page 225: ...g Portal or Log Out button in the setting of Remote Login Service via SMS When a user exits Web browser without clicking Portal button in the setting of not to use Remote Login Service via SMS When a user exits Web browser without clicking Log out from SMS or To Remote UI button Wait for EOJ end of job Function Firmware update will be triggered only after the following jobs are completed This is t...

Page 226: ...lt setting of Sales Company s HQ should be changed before obtaining firmware distributed from CDS Unless the setting is changed properly the desired firmware may not be able to be selected Market Default Setting of Sales Company s HQ Setting of Sales Company s HQ after Change Canada US CA Latin America US LA Go to the following screen to change the setting of Sales Company s HQ Service Technician ...

Page 227: ...ngs is available 1 You can log in it from a browser on a PC connected in a network Type the address https machine s IP address 8443 svm F 5 32 2 Type the password 28 then log in it Caution In the case of the following you cannot log in even if you input a right password The other user is using Register Update Software Management Settings The other user is using Register Update Software in normal R...

Page 228: ...firmation dialog is displayed If there is no problem select Yes In this the URL of the delivery server and setting editing of the log output level are the end F 5 35 Communication Test This section describes how to check if the communication is normally done to the distribution server and or the file server Note CDS Server and RDS Server are different So carry out the communication test with both ...

Page 229: ... UGW link Service Technician Setting of Device Service Mode SERVICE MODE FUNCTION GR MEAP CDS UGW On Off Setting of UGW WebPortal In Customer Management screen set Do not distribute firmware to Distribute firmware Sales Company s HQ Setting of Authorities on UGW WebPortal See Analysis Firmware Distribution Information to grant the appropriate authorities to each account NOTE See imageWARE Remote O...

Page 230: ... not enabled CDS MEAP Off Remote UI screen of Updater when the setting is enabled CDS MEAP On F 5 39 F 5 40 Enabling Manual Update Button of User Mode Remote UI To allow users to install firmware from Updater using the file on Local PCs the setting of firmware installation should be set to ON for users in advance Service Technician Setting of Device Service Mode SERVICE MODE FUNCTION GR MEAP CDS F...

Page 231: ...er Mode Service Technician Setting of Device Service Mode SERVICE MODE FUNCTION GR MEAP CDS LVUP On Off Remote UI screen of Updater when the setting is not enabled CDS LVUP Off Remote UI screen of Updater when the setting is enabled CDS LVUP On Caution CDS LVUP CDS LVUP is default On in LBP7680C EU model It is default Off in LBP5280 US model F 5 43 F 5 44 ...

Page 232: ...e table below for logs output in each level F 5 45 F 5 46 Log Level Log Output Trace Information Important Message Ordinary Error System Error 0 Yes 1 Yes Yes 2 Yes Yes Yes 3 Yes Yes Yes Yes 4 Yes Yes Yes Yes Yes NOTE This list shows the contents of the Log Output Log Output Description Trace Detailed logs for debug Information Logs related to operations done on the system Important Message Update...

Page 233: ...ication Installation Logs and Firmware Update Logs 1 Select Settings Registration License Other Register Update Software Display Logs Communication Test from management mode of Remote UI Note You can also access from Register Updater Software Management Settings Display Logs Communication Test 2 Press Update Logs button F 5 47 3 Press Switch button 4 System Option MEAP Application Installation Log...

Page 234: ...em Logs 1 Select Settings Registration License Other Register Update Software Display Logs Communication Test from management mode of Remote UI Note You can also access from Register Updater Software Management Settings Display Logs Communication Test 2 Press System Logs button F 5 49 3 Press Switch button 4 Updater internal logs are displayed Note When you acquire the logs do copy and paste of it...

Page 235: ... of time when no print job is accepted Device with the function to wait for job completion When the following jobs exist at the time of firmware update firmware update processing is not executed until job completion Printing I FAX NOTE To contacts registered for E mail notification on UGW the E mail is sent from UGW upon completing firmware update F 5 51 b UGW linked Download Remote Distribution U...

Page 236: ...Register Update Software Delivered Update 2 Press the Delete Scheduled Delivery button F 5 54 F 5 55 3 Check the description of the scheduled delivery and execute the operation 4 As the deletion result is displayed check that it has been deleted and then press the OK button This concludes Deleting the Scheduled Firmware Delivery Updating the Downloaded Firmware Application of Firmware Here is expl...

Page 237: ...e the firmware downloaded by the Updater 1 From the administrator mode of the remote UI select Settings Registration License Other Register Update Software Delivered Update 2 Press the Delete Firmware button 3 Check the downloaded firmware to be deleted and execute the operation 4 As the deletion result is displayed check that it has been deleted and then press the OK button This concludes Deletin...

Page 238: ... information and logs update logs system logs are inherited in the upgraded version How to Replace Controller Boards Main Controller Board PCB including SRAM The network and service mode setting should be set again after initialization See Preparation in Version Upgrade of this manual for details How to Replace Devices All settings should be set again because no data are inherited See Preparation ...

Page 239: ...ad before A The previously downloaded firmware in the method of UGW linked download will be overridden by the subsequently downloaded one This is because only one downloaded firmware can be held on the device The firmware downloaded in the method of Service mode linked download and UGW linked download can be checked deleted from User mode but cannot be updated so it cannot be updated by the user u...

Page 240: ...you enter multiple E mail addresses in the field No 9 Q How long does the firmware update take A Approx 10 min However this does not include the download time Download time relies on the network environment FAQ on Installing MEAP Application System Option No 1 Q What happens if a MEAP application is installed in the system with insufficient storage free space A An error message is shown Upon start...

Page 241: ...s UGW linked Download Yes Yes Yes For install Application Installation Method Network Settings Enabling Install Application Options Button of User Mode Remote UI LMS linked Installation Yes LMS linked installation via Remote UI Yes Yes T 5 12 T 5 13 No 2 Q How can operations using Updater be masked on the users side A Be sure to perform the following from the service mode Masking Firmware Installa...

Page 242: ...er Check the network At the time of file download Communication error to the delivery server occurred Check if the network environment is correct to solve the cause of the error occurrence If the network environment of the device is correct obtain the log etc Refer to System Management Operations under Version Upgrade of Updater in Chapter 6 Troubleshooting of this manual and contact Support Div o...

Page 243: ... to System Management Operations under Version Upgrade of Updater in Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company again 10 Delivery Server Connect OK File Server Retrieve Failed Error Code xxxx Delivery Server Connect OK File Server Retrieve Failed Error Code XXXX Due to no return of data for the communication test time out in HTTP communication no response...

Page 244: ...urrence If the network environment of the device is correct obtain the log etc Refer to System Management Operations under Version Upgrade of Updater in Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company No return of notifying version information Network cable was disconnected during notice of version information Re connect the network cable and re execute the jo...

Page 245: ...is manual and contact Support Div of the sales company Immediate download error dialogue An internal error occurred at the time of requesting firmware delivery information Re execute the job If it recurs obtain the log etc Refer to System Management Operations under Version Upgrade of Updater in Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company During the downlo...

Page 246: ... job If it recurs obtain the log etc Refer to System Management Operations under Version Upgrade of Updater in Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company Manual update main screen Automatic update main screen Updated version was different from the ordered version Re execute the job If it recurs obtain the log etc Refer to System Management Operations unde...

Page 247: ...er Version Upgrade of Updater in Chapter 6 Troubleshooting of this manual and contact Support Div of the sales company 15 Applicable firmware is not registered On site error dialogue At the user site no latest firmware exists This means the current firmware is the latest so this error has no impact But when the latest firmware to be retrieved must exist e g released new firmware information has be...

Page 248: ...iption code 000 See Error code list Error Code The error code list is shown below Remedy are error codes of and for all the error codes out of the list contact Field Suppot Group in the sales company Error Code hex number Description Remedy Cause of error The first digit Error field The second digit Operator The 3rd 4th digits Method category The 5th digit Category code The 6 8th digits Descriptio...

Page 249: ...ator in the data entry items and the retrieval type is other than the latest 0 0 6 The retrieval type in the data entry item is special and registration ID and individual Password are not set Operator did not enter registration ID and individual Password 0 0 7 The retrieval type in the data entry item is special and Operator is not Service person 0 0 8 As to the device serial number in the data en...

Page 250: ...ion the license keys were issued more than the defined number of times for the same device serial number 0 0 7 No device product exists applicable to the optional product 0 0 8 No product exists applicable to the device serial number 0 0 9 The product of the entered license access number cannot be used with this device because the settings of the sales company are incorrect 0 0 A No product linked...

Page 251: ...read stopped 1 0 2 Processing SOAP communication now 1 0 3 The function type is not matched 1 0 4 An invalid SOAP response error 2 0 1 An internal error about application information 2 0 2 config xml is NOT FOUND 2 0 3 type xml is NOT FOUND 2 0 4 An error in binding type xml 2 0 5 An error in creating a service tab 2 0 6 A runtime error in performing the web method 2 0 7 An unknown host error in p...

Page 252: ... Failed to connect the eRDS 1 0 2 No response from eRDS 1 0 3 No notice of start from the eRDS 1 0 4 Error of socket reading 1 0 5 Socket communication time out 7 Other internal codes 0 0 2 One of installation start or authorization failed When installation or authorization failed it is regarded as an error 0 3 x An internal error in processing the installation 1 x x An error by using invalid API ...

Page 253: ...C1 To set the information of emitting position 2 cyan in the vertical scanning position to DCON NVRAM 1023 to 1023 Items Description Setting Range SUB S K1 To set the information of emitting position 2 Black in the vertical scanning position to DCON NVRAM 1023 to 1023 SUB S Y2 To set the information of emitting position 3 Yellow in the vertical scanning position to DCON NVRAM 1023 to 1023 SUB S M2...

Page 254: ...rain calibration when calibration of color displacement correction and density correction is requested by the engine ON OFF TONEROUT CONT PRINT To set to enable disable printing when the toner reaches the end of life The following is controlled Whether to continue color printing when YMC toner reaches the end of life and whether to continue all the printing when Bk toner reaches the end of life ON...

Page 255: ...algorithm of Z attribute information suitable for general sentences and is a default setting of the iR ADV C series FLAG mode Composition algorithm adopted by the iR C series VALUE mode ROP mode These modes are available based on the logic that the internal processing is possible but they are basically not used MODE FURUYA MODE FLAG MODE VALUE MODE ROP FEED ROLLER CHG To move the Pickup Roller to ...

Page 256: ...r to use the Embedded RDS ON OFF RGW ADDRESS To check and set the server URL RGW PORT To set the port number of the server 1 to 443 to 65535 COM TEST To execute the communication test Yes No COM LOG To display the detail of the communication test result Items Description Setting Range CLEAR To clear the schedule information and alarm alert filtering information besides the eRDS setting value in se...

Page 257: ...s been set to 1 is automatically reset to 0 0 to 1 IPSDEBLE To set when obtaining IPsec log 0 to 10 PFW SETTING ILOG KEEP Log retention time Possible setting range is 1 to 48 hours and when the value in service mode is 0 it is 1 minute Restart is required to reflect the setting 0 to 1 to 48 ILOG MODE Filter switching operation 0 to 1 IPTBROAD Multicast address application switching value 0 to 10 E...

Page 258: ...5 5 5 61 5 61 Troubleshooting Service Mode Service Mode List Service Chart Print 1 Troubleshooting Service Mode Service Mode List Service Chart Print 1 F 5 60 F 5 61 ...

Page 259: ...5 5 5 62 5 62 Troubleshooting Service Mode Service Mode List Service Chart Print 1 Troubleshooting Service Mode Service Mode List Service Chart Print 1 F 5 62 F 5 63 ...

Page 260: ...ting Service Mode Service Mode List Service Chart Print 2 Troubleshooting Service Mode Service Mode List Service Chart Print 2 F 5 64 Service Chart Print 2 Use Service Chart Print 2 to check image density and color tint F 5 65 ...

Page 261: ...5 5 5 64 5 64 Troubleshooting Service Mode Service Mode List Service Chart Print 2 Troubleshooting Service Mode Service Mode List Service Chart Print 2 F 5 66 F 5 67 ...

Page 262: ...5 5 5 65 5 65 Troubleshooting Service Mode Service Mode List Service Chart Print 2 Troubleshooting Service Mode Service Mode List Service Chart Print 2 F 5 68 F 5 69 ...

Page 263: ...Service Mode Service Mode List Print Status Print Troubleshooting Service Mode Service Mode List Print Status Print F 5 70 Print Status Print Configuration Page shows a list of device setting items The sample page is attached below ...

Page 264: ...n log and scanner bending information are added LOG NO 0001 Calibration log 00 Cyan 01 Magenta 02 Yellow 03 Black LOG NO 0002 Scanner bending information Line Toner color 00 Yellow 01 Magenta 02 Cyan 03 black Column 3 points location information 00 Left 01 Center 02 Right Block 1 Bending information in sub scanning direction Block 2 Bending information in main scanning direction Block 3 Bending in...

Page 265: ...5 5 5 68 5 68 Troubleshooting Service Mode Service Mode List Status Print B Troubleshooting Service Mode Service Mode List Status Print B F 5 72 ...

Page 266: ... anywhere It is stored in the Sublog Board and its content is stored even when the power is turned OFF to be displayable when the power is turned ON again The Sublog Board has a limited capacity and when the log exceeding this storage number is attempted to be stored the log is deleted in the order of length of time stored Effective Instances of Collecting Debug Log The error occurs only at the cu...

Page 267: ...t BATS1 CR2032 Push SW1 on the board and confirm that LED1 turns on If LED1 does not turn on You need change battery CAUTION There is danger of explosion if the battery is replaced with an incorrect type Replace it only with the same type of battery Dispose of used batteries according to the manufacturer s instructions 1 Remove the cover on the right side of the host machine T 5 16 F 5 74 2 Instal...

Page 268: ...s of the host machine from the command prompt of PC 2 Enter service mode of the host machine Select LOG Gr SERVICE MODE ADJUST GR OPTION GR FUNCTION GR LOG GR 3 Select SUBLOG FTP GET LOG GR SYSTEM LOG Logging Utility SUBLOG FTP GET DEBUGLOG SW F 5 77 F 5 78 4 Select YES Execute Yes No 5 The host machine restarts and after blinking STARTING is displayed on the panel DL T FTPD OK is displayed DL T F...

Page 269: ...vent the log from becoming garbled cd BOOTDEV BOOT get SUBLOG BIN Note To change the name of Sublog enter get SUBLOG BIN Any_name F 5 82 C Users 1234 ftp 172 16 1 170 Connected to 172 16 1 170 220 DRY FTP server ready User 172 16 1 170 none guest 331 Password required for guest Password 230 User logged in ftp bin 200 Type set to I ftp cd BOOTDEV BOOT 250 CWD command successful ftp get SUBLOG BIN 9...

Page 270: ...roubleshooting Debug log Collecting Sublog Collecting log Troubleshooting Debug log Collecting Sublog Collecting log 12 Check that the log is stored at the specific location on the PC Windows C Users User name F 5 85 ...

Page 271: ...ing Unused Main Controller PCB CAUTION Install the Sublog Board to which data was backed up exported and Expansion ROM PCB to an unused Main Controller PCB which has not been installed to the machine Data cannot be migrated to a Main Controller PCB which has ever been used even if only once Prerequisites NOTE The battery on Sublog Board is located at BATS1 CR2032 Push SW1 on the board and confirm ...

Page 272: ...y since data cannot be exported from the faulty Main Controller PCB Yes After turning OFF the power remove the Sublog Board and the faulty Main Controller PCB from the machine Before installation to the machine install the Sublog Board to which data was exported attached with the Expansion ROM to an unused Main Controller PCB END Install the above unused Main Controller PCB to the machine and turn...

Page 273: ...n OFF the power and remove the faulty Main Controller PCB and the Sublog Board to which data was exported CAUTION Install the Sublog Board to which data was backed up exported and Expansion ROM PCB to an unused Main Controller PCB which has not been installed to the machine Data cannot be migrated to a Main Controller PCB which has ever been used even if only once F 5 90 F 5 91 Restoration Procedu...

Page 274: ...OFF the power and remove the Sublog Board F 5 93 Others Deletion Erase When the data is not imported although it was exported it needs to be deleted to prevent leakage of information 1 Install the Sublog Board containing data to be deleted attached with the Expansion ROM to the Main Controller PCB 2 Turn ON the power and select NVRAM erase and then delete the information stored in the Sublog Board...

Page 275: ...ion Sublog R W error When the same data cannot be read 3 consecutive times due to Sublog Board error the error message is displayed and the operation is stopped NVRAM write error When information cannot be written to an unused Main Controller PCB for some reasons the error message is displayed and the operation is stopped Sublog data not found When the export data is not stored in the Sublog Board...

Page 276: ... General Timing Chart General Circuit Diagram Signal Input Output List Appendix ...

Page 277: ...Developing Motor M2 Pickup Motor M5 Fixing Motor M4 Scanner Motor M7 Cassette Pickup Solenoid SL2 Developing Disengagement Solenoid SL3 Registration Sensor SR4 Fixing Delivery Sensor SR8 TOPOF PAGE signal ITOP Primary charging bias Developing bias Y M C Developing bias Bk Primary transfer bias Y Primary transfer bias M C Primary transfer bias Bk Secondary transfer bias Unit Seconds 9 2 1 0 4 7 2 9...

Page 278: ... 5 4 3 2 1 J205 1 2 3 J654 3 2 1 J156 1 2 2 1 J154 FFC2 J501 J131 FFC1 4 3 2 1 J4007 1 2 3 4 5 J4006 1 2 3 4 5 J111 1 2 3 4 J110 1 2 J1301B TB2B TB1B 2 1 FU1B 1 2 J4003MB 2 1 J4003M TB1 2 1 FU1 TB2 TB1A 1 2 J4003MA 2 1 FU1A TB2A 1 2 J157 1 2 J706 J4001DH 1 2 3 4 J4001D 1 2 3 4 5 6 J707 10 9 8 2 3 4 5 6 1 7 J150 1 2 3 4 5 6 7 8 J601 9 8 2 3 4 5 6 1 7 J611 3 2 1 3 2 1 J316 J416 J315 J415 J314 J414 J...

Page 279: ...h Model Only VBUS UDEV_HSDM UDEV_HSDM SGND NetWork USB USB2 0 Host FRONT LCD PC 1 2 3 4 5 6 J128 1 2 3 4 5 6 7 8 J129 J120_BUS 0 18 J120 J1E_BUS 0 18 J15_BUS 0 17 3 2 1 9 J1E J15 FFC4 FFC5 J1C 8 18 J130 FFC3 J3 J963 J6 J961 J106 J962 J2 J4B J4 J1C_BUS 0 17 7 J106_BUS 0 3 J6B_BUS 0 3 1 4 3 2 1 J6_BUS 0 3 3 8 23 2 2 4 7 J4B_BUS 0 4 J4_BUS 0 4 7 6 17 16 15 14 13 12 11 10 9 8 5 4 4 1 2 3 5 6 8 9 10 11...

Page 280: ... 5 FSRD O FIXING HEATER CONTROL signal 6 FREQSNS I FREQUENCY DETECTION signal 7 LVT100V I POWER SUPPLY VOLTAGE signal 8 REM3V_V O SLEEP signal 9 PWSV O SLEEP signal 10 3 3R 11 3 3R 12 SGND 13 SGND 14 FEEDSLD O PICKUP SOLENOID signal 15 3 3T 16 SGND 17 PISNS I TOP signal J109 1 3 3T 2 SGND 3 ROTHPSNS I DEVELOPING ROTARY HOME POSITION signal 4 24B 5 24B 6 PGND 7 PGND 8 MAINMFR O MAIN MOTOR REVERSE s...

Page 281: ...ONTROL signal J119 1 N C 2 FSRPRESNS I FIXING PRESSURE RELEASE signal 3 3 3T 4 SGND 5 VIN I O E LABEL COMMUNICATION signal 6 DVSS I O E LABEL COMMUNICATION signal 7 N C J128 1 DOORSNS_R I REAR DOOR OPEN DETECTION signal 2 SGND J130 1 ITBTOPPWM O ITB_TOP SENSOR LED CONTROL signal 2 DNSP I DENSITY signal 3 DNSGAIN1 O DENSITY SENSOR SENSITIVITY signal 4 DNSGAIN0 O DENSITY SENSOR SENSITIVITY signal 5 ...

Page 282: ... EXPORT ALL GENERAL DEPEND SECURITY USB memory Sublog Expansion Board Sublog Board Service DATA Main Controller PCB Clear Clear 3 DC Controller PCB NVRAM Backup Main Controller PCB Clear Clear No No 6 Service DATA DC Controller PCB DC Controller PCB Clear No Yes 6 Main Controller PCB Main Controller service counter 2 Main Controller PCB Stored Job SD Card Clear No No 1 To delete IPSec Policy setti...

Page 283: ...6 8 6 8 Appendix Backup Data Appendix Backup Data ...

Page 284: ...6 9 6 9 Appendix Backup Data Appendix Backup Data ...

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