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Canon Color imageRUNNER LBP3460, User Manual, Page: 214 / 296

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Canon Color imageRUNNER LBP3460 User Manual Download Page 214

 

7-3

 

T

roub

leshooting

 

7

 

When You Have Trouble Printing

An error 

message is being 

displayed.

<Unable to get status.> is 

displayed.

The Job 

indicator on the 

printer is 

blinking.

The printer is processing 

the print data.

Please wait a moment.

Yes

Yes

Yes

Yes

No

No

No

No

A message 

is being displayed 

on NetSpot Job Monitor 

or the print 

monitor.

This printer is not selected for the printer destination.
See Driver Guide

The printer is OFF.
See "Turning the Printer ON/OFF" on p. 2-2

The printer is offline.
See "Online and Offline" on p. 2-7

The cable is not connected properly.
See Getting Started Guide

<NO "size" PAPER> is being displayed.
See "Printing from the Paper Cassette" on p. 3-21
See "Printing from the Multi-purpose Tray" on p. 3-38

<PAPER JAM> is being displayed.
See "Paper Jams" on p. 7-4

<CHECK TONER> is being displayed.
See "Replacing the Toner Cartridge" on p. 6-2

A service call is being displayed.
See "Service Call Display" on p. 7-34

Other error message is being displayed.
See "Message List" on p. 7-22

Cannot print because of the previous job remaining.
See "Canceling a Job" on p. 2-9

Summary of Contents for Color imageRUNNER LBP3460

Page 1: ...Laser Beam Printer ENG IMPORTANT Read this manual carefully before using your printer Save this manual for future reference User s Guide User s Guide ...

Page 2: ...LBP3460 Laser Printer User s Guide ...

Page 3: ...oting User s Guide This Manual CD ROM Installing the Printer Driver Printing a Document Using the Supplied Software Driver Guide CD ROM Setting Up the Network Environment for Printing Managing the Printer in the Network Environment Network Guide CD ROM Operating Setting the Printer from the Web Browser Remote UI Guide CD ROM To view the manuals in PDF format Adobe Reader Adobe Acrobat Reader is re...

Page 4: ...nvironment Routine Maintenance Troubleshooting Appendix Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon ...

Page 5: ... xi WEEE Directive xi License Notice xi Trademarks xii Copyright xiii Disclaimers xiii Legal Limitations on the Usage of Your Product and the Use of Images xiv Important Safety Instructions xv Installation xv Power Supply xvii Handling xviii Maintenance and Inspections xix Consumables xx Others xx Chapter 1 Before You Start Features and Benefits 1 2 Standard Features 1 2 Optional Equipment 1 4 Par...

Page 6: ...izes 3 6 Printable Area 3 7 Unusable Paper 3 8 Storing Paper 3 9 Storing Printouts 3 9 Paper Source 3 10 Paper Source Type 3 11 Paper Capacity for Paper Source 3 11 Selecting a Paper Source 3 12 Precautions for Handling the Multi purpose Tray or Paper Cassette 3 13 Output Trays 3 15 Output Tray Types 3 15 Face down Output Tray 3 15 Face up Output Tray 3 17 Paper Capacity of the Output Trays 3 18 S...

Page 7: ...4 2 Menu Functions 4 2 Setting Priority 4 3 Menu Categories 4 3 Printer Status to Enter the Menu Operation 4 4 How to Use the Operation Keys 4 5 How to View the Display 4 7 Menu Structure 4 7 How to View the Display 4 7 Menu Functions and Menu Operation 4 9 SETUP Menu 4 9 SETUP Menu Functions 4 9 Operating Procedure for the SETUP Menu 4 9 UTILITY Menu 4 11 UTILITY Menu Functions 4 11 Operating Pro...

Page 8: ...gs 5 43 JOB Menu Settings 5 45 RESET Menu Settings 5 46 SELECT FEEDER Menu Settings 5 48 Chapter 6 Routine Maintenance Replacing the Toner Cartridge 6 2 When PREPARE TONER CHECK TONER Appears 6 2 Using Up Toner 6 3 Replacing the Toner Cartridge 6 8 Precautions for Handling Toner Cartridges 6 16 Storing Toner Cartridges 6 19 Adjusting the Print Density 6 20 Cleaning the Fixing Roller 6 21 Adjusting...

Page 9: ...intout Results 7 39 Print Quality Problems 7 42 Chapter 8 Appendix The Lists Common to All the Settings in the Operation Mode 8 2 The Lists Common to Certain Settings in the Operation Mode 8 4 Typeface Samples 8 5 Scalable Fonts PCL 8 5 Bitmapped Fonts PCL 8 7 Symbol Sets Supported 8 8 Character Code Tables 8 8 ISO Substitution Tables 8 27 Specifications 8 31 Hardware Specifications 8 31 Controlle...

Page 10: ...ter safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the printer safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the printer correctly ...

Page 11: ...non Genuine Cartridge The names of the indicators and keys are described in English in the illustrations of the control panel used in this manual The panel cover on which the names of the indicators or keys on the control panel are indicated is supplied with the printer depending on the country or region Replace the original panel cover with it as needed ...

Page 12: ...95 Microsoft Windows 98 operating system Windows 98 Microsoft Windows Millennium Edition operating system Windows Me Microsoft Windows 2000 operating system Windows 2000 Microsoft Windows XP operating system Windows XP Microsoft Windows ServerTM 2003 operating system Windows Server 2003 Microsoft Windows operating system Windows LASER SHOT LBP3460 LBP3460 ...

Page 13: ...the product is in conformity with the relevant requirements at nominal mains input 230 V 50 Hz although the rated input of the product is 220 240 V 50 60 Hz Laser Safety 220 240 V model Laser radiation could be hazardous to the human body For this reason laser radiation emitted inside this printer is hermetically sealed within the protective housing and external cover No radiation can leak from th...

Page 14: ...ned that this product meets the ENERGY STAR Program for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which busines...

Page 15: ...gfa Monotype Corporation or its affiliated companies and may be registered in some jurisdictions Marigold is trademark of AlphaOmega Typography Inc ITC Avant Garde Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation Clarendon Helvetica New Century Schoolbook Palatino and Times are trad...

Page 16: ... the prior written permission of Canon Inc Disclaimers The information in this manual is subject to change without notice CANON INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PA...

Page 17: ... print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Travelers Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps canceled or uncanceled Immigration Papers Identifying Badges or Insignias Internal Revenue Stamps cancel...

Page 18: ...overed under your Limited Warranty Installation WARNING Do not install the printer near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the printer it may result in a fire or electrical shock Do not place the following items on the printer If these items come into contact with a high voltage area inside the printer this may...

Page 19: ... this may result in a fire or electrical shock A damp or dusty location A location exposed to smoke and steam such as cookeries and humidifiers A location exposed to rain or snow A location near water faucets or water A location exposed to direct sunlight A location subject to high temperatures A location near open flames When installing the printer gently lower the printer onto the floor or other...

Page 20: ...the following points on user s own authority If you use extension cords improperly this may result in a fire or electrical shock Do not connect one extension cord to another Make sure that the voltage of the power plug is the one indicated in the rating label attached on the back of the printer when you use the printer Use an extension cord that allows the current value greater than the necessary ...

Page 21: ... etc inside the printer If these items come into contact with a high voltage area inside the printer this may result in a fire or electrical shock If these items are dropped or slipped inside the printer immediately turn OFF the printer and computer and disconnect the USB cable if it is connected Then unplug the power plug from the AC power outlet and contact your local authorized Canon dealer Whe...

Page 22: ...h with water or a mild detergent diluted with water Do not use alcohol benzene paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the printer it may result in a fire or electrical shock There are some areas inside the printer which are subject to high voltages When removing jammed paper or when inspecting the inside of the printer do ...

Page 23: ... When loading paper or removing jammed paper take care not to cut your hands with the edges of the paper When removing a used toner cartridge from the toner cartridge slot remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician Consumab...

Page 24: ...Start This chapter describes the major features and basic functions of this printer Features and Benefits 1 2 Standard Features 1 2 Optional Equipment 1 4 Parts and Their Functions 1 5 Printer 1 5 Control Panel 1 8 Display 1 10 ...

Page 25: ...ter supports Hewlett Packard s PCL 5e PCL 6 printer languages which enables the printer to work with a wide variety of software applications supporting PCL This printer also supports UFR II UFT II a printing system compatible with the latest operating systems distributes the printing process to a computer and printer achieving a high speed print output Also a high speed print output is enabled wit...

Page 26: ...nter uses the Universal Font Scaling Technology UFST for outline fonts provided under license from Agfa Monotype Corporation 31 TrueType screen fonts are also included along with Canon Font Manager for easy management of installed fonts in Microsoft Windows 98 Me and Windows NT 2000 XP Printer Drivers and Utilities LBP3460 is provided with the printer driver for PCL 5e PCL 6 that supports Windows ...

Page 27: ...r and paper cassette The paper cassette can be loaded with up to approximately 500 sheets of plain paper 64 g m2 at sizes of A4 B5 A5 Legal Letter Executive and paper at the following custom paper sizes When loading paper in portrait orientation Width 148 0 to 215 9 mm Length 210 0 to 355 6 mm When loading paper in landscape orientation Width 210 0 to 215 9 mm Length 210 0 to 215 9 mm Expansion RA...

Page 28: ...ion slots on the printer The ventilation slots are provided for proper ventilation of working parts inside the printer Blocking the ventilation slots can cause the printer to overheat resulting in a fire Front View The following are the parts on the front side of the printer and their functions NOTE Remove the film attached to the control panel before using the panel a a a a Face down Output Tray ...

Page 29: ...ay j j j j Extension Tray Opened to prevent the paper from hanging out of the output tray when loading long size paper such as A4 k k k k Auxiliary Tray Pulled out when loading paper in the multi purpose tray Be sure to pull out this auxiliary tray before loading the paper l l l l Multi purpose Tray Load paper when feeding the paper from the multi purpose tray See p 3 38 m m m m Face down Output T...

Page 30: ...to a network by 100BASE TX j j j j LAN Connector Connects to a 10BASE T 100BASE TX LAN cable k k k k USB Connector Connected to the USB cable Connect the other end of the cable to the USB port on the computer Inner View The following are the parts inside the printer and their functions a a a a Toner Cartridge Guide When setting the toner cartridge push it while aligning the projections on each sid...

Page 31: ...rinter is processing print data Off There is no print data in the printer memory c c c c Message Indicator Orange On The printer cannot print because a problem has occurred in the printer If the printer has entered Save Power Mode when it is offline only the Message indicator orange is on and all the other indicators are off Off The printer is in a normal state d d d d Job Key On offline Does not ...

Page 32: ...h its status On Online The printer can receive print data from the computer Off Offline The printer cannot receive print data from the computer However if the printer has entered Power Save Mode the Online indicator is off even when the printer is online See p 2 7 j j j j Paper Source Indicators Green On The indicator for the currently selected paper source comes on Blinking There is no paper in t...

Page 33: ...b b b Paper Source Paper Size Field Displays the size of paper in the currently selected paper source using an abbreviation The names of the following paper sizes are indicated by an abbreviation Legal LG Letter LT Executive EX Envelope DL DL Envelope COM10 CO Envelope C5 EC5 Envelope Monarch MO Envelope B5 EB5 Custom Size 80 to 99 Custom SizeR 80R to 99R Free Mixed Sizes FR 00 READY A4 a b When t...

Page 34: ... ON 2 2 Turning the Printer OFF 2 3 Power Saving Power Save Mode 2 4 Online and Offline 2 7 Placing the Printer Online 2 7 Placing the Printer Offline 2 8 Canceling a Job 2 9 Outputting Data Forced Output 2 9 Canceling a Job Cancel Job 2 10 Canceling the Process Currently Being Performed Soft Reset 2 11 Canceling All the Jobs Hard Reset 2 12 ...

Page 35: ...FF If you want to turn the printer ON again after turning it OFF wait at least 10 seconds after turning the printer OFF before turning it ON again If the printer does not operate properly or an error message appears see Message List on p 7 22 and Service Call Display on p 7 34 Be sure to set the paper cassette in the printer before you turn the power ON for the first time after you install the pri...

Page 36: ... printer OFF when the Job indicator is on all the print data remaining in the printer memory will be erased If there is any necessary print data remaining in the printer wait until it is output or press Reset in the offline state and then select FORM FEED to output the data before turning the printer OFF See p 2 9 Do not turn the power OFF when the printer is in any of the following status During ...

Page 37: ...hat the Job indicator is off 2 Press of the power switch on the printer Power Saving Power Save Mode You can reduce power consumption efficiently by using Power Save Mode when the printer is idle or not in use There are the following two kinds of Power Save Mode OFF ...

Page 38: ...the control panel is pressed When an error is occurring When the printer receives data from the computer Only when the printer is online When WAKE UP TIMER See p 5 15 in TIMER SETTINGS is set to ON and the time specified WAKE UP TIME See p 5 14 has elapsed When the settings for Utility Menu are specified in the Remote UI When the settings for Device Control are specified in the Remote UI Except fo...

Page 39: ...MER SETTINGS is set to ON and the time specified WAKE UP TIME See p 5 14 has elapsed The settings for Utility Menu are specified in the Remote UI When the settings for Device Control are specified in the Remote UI Except for Deep Sleep Condition 1 Condition 2 POWER SAVE MODE is set to DEEP SLEEP POWER SAVE MODE is set to DEEP SLEEP or PANEL OFF The printer has already entered Power Save Mode 1 DEE...

Page 40: ...n printing from the computer the printer has to be online Before printing make sure that the printer is online If not place the printer online using the following procedure The printer comes online automatically after you turn it ON 1 Press Online The Online indicator comes on and the printer is ready to print IMPORTANT When an error is occurring in the printer when the Message indicator is on or ...

Page 41: ...m the computer or specify the settings for all the options in the SETUP menu place the printer offline using the following procedure 1 Press Online The Online indicator goes off allowing you to specify the settings on the control panel IMPORTANT This printer comes online automatically if left in the offline state for five minutes or longer However when an error is occurring in the printer when the...

Page 42: ...he next data In this case force the printer to output the print data using the following procedure IMPORTANT If you have output data the data being printed is deleted Print the data from the computer again as needed You cannot output data while the Message indicator is on If you want to delete the received data perform a soft reset See p 2 11 NOTE The Job indicator is on when any print data remain...

Page 43: ...as already been processed and is being printed started to be output cannot be canceled In this case the next print data may be canceled When there is any print data sent from a printer driver other than that for this printer multiple data may be canceled NOTE When canceling a job you may not be able to cancel the job even if 03 CANCELING JOB is displayed Cancel a job using the following procedure ...

Page 44: ...eived by all the interfaces is deleted Therefore perform printing from the computer again as needed The data that has been already sent to the memory are all deleted even if it is the data of other interface If you are using the printer on a network be careful so this operation does not affect the data from other computers when performing this procedure NOTE Hard resets delete all the registered f...

Page 45: ... may not be printed properly The data that has been already sent to the memory are all deleted even if it is the data of other interface If you are using the printer on a network be careful so this operation does not affect the data from other computers when performing this procedure 1 Press Reset The RESET menu is displayed 2 Select SOFT RESET using and 3 Hold down OK until HARD RESET is displaye...

Page 46: ...te 3 13 Output Trays 3 15 Output Tray Types 3 15 Paper Capacity of the Output Trays 3 18 Selecting an Output Tray 3 19 Printing from the Paper Cassette 3 21 Precautions on Loading Paper 3 22 Loading Paper in the Paper Cassette 3 23 Specifying the Size of the Paper in the Paper Cassette 3 35 Printing from the Multi purpose Tray 3 39 Loading Paper in the Multi purpose Tray 3 39 Specifying the Size o...

Page 47: ...uously printing the paper of 200 mm size or smaller the safety function that prevents damages caused by heat may slow the print speed down in stages It may be as slow as approximately 2 ppm Paper Size The following shows the paper sizes that can be used with this printer The symbol indicates the paper that can be used for 1 sided printing and automatic 2 sided printing the symbol indicates the pap...

Page 48: ...paper types that can be used with this printer The symbol indicates the paper that can be used for 1 sided printing and automatic 2 sided printing the symbol indicates the paper that can be used for only 1 sided printing and the symbol X indicates the paper that cannot be used Envelope Envelope DL 110 0 mm x 220 0 mm x x Envelope COM10 104 7 mm x 241 3 mm x x Envelope C5 162 0 mm x 229 0 mm x x En...

Page 49: ...urpose tray Heavy paper that weighs between 121 199 g m2 can be loaded in the multi purpose tray Also paper at a size of A4 Legal or Letter that weighs between 90 120 g m2 is available for automatic 2 sided printing Transparency This printer can print A4 and Letter size transparencies You can feed transparencies from the multi purpose tray IMPORTANT Thoroughly fan the transparencies before loading...

Page 50: ...ddress windows Envelopes with adhesive on the surface Wrinkled or creased envelopes Poorly manufactured envelopes in which the glued parts are uneven Irregularly shaped envelopes Before loading the envelopes flatten the stack of envelopes to release any remaining air and press the fold lines along the edges tight Do not print on the reverse side glued side of envelopes When loading envelopes at a ...

Page 51: ...p the edge with the flap Feeding direction When printing envelopes output them to the face up output tray Printing speed drops when printing envelops NOTE When printing envelopes they may be creased Abbreviations of Paper Sizes The following shows the abbreviations of paper sizes that are marked on the paper cassette Paper Size Paper Guides Legal LGL Letter LTR Executive EXEC ...

Page 52: ...ithin 5 mm 4 23 mm of the edges of paper Envelope Index Card You cannot print on any area within 10 mm of the edges of paper You may have to change the printable area before printing depending on the application you use 5 mm 5 mm 5 mm 5 mm UFR II Printer Driver 4 23 mm 4 23 mm 4 23 mm 4 23 mm PCL5e PCL6 Printer Driver 10 mm 10 mm 10 mm 10 mm 104 7 mm 4 13 in 241 3 mm 9 50 in Sample Envelope COM10 ...

Page 53: ...int on the printed side again Paper with jagged edges Wrinkled paper Paper with the corners folded Paper that changes its quality at a high temperature Paper that contains ink that melts burns evaporates or emits harmful gases with the heat approx 215 C or 419 F of the fixing unit Heat sensitive paper Treated color paper Specially coated paper coated paper for ink jet printers etc Paper with adhes...

Page 54: ...ficantly in temperature or humidity keep packed paper stack in the work area for at least one day prior to printing so that it can adapt to the new environment When paper is moved to a location where the temperature or humidity differs significantly the paper may curl or become creased Storing Printouts When handling or storing printouts printed by this printer be careful of the following points I...

Page 55: ...optional paper feeder Cassette 2 up to 3 paper sources can be used Paper Level Indicator The paper cassette has a paper level indicator A that shows the amount of paper remaining in the cassette If the cassette is full the paper level indicator is at the top Because the indicator moves down as the amount of paper drops this gives a rough estimate of the amount of paper remaining A ...

Page 56: ...om Cassette 2 when Cassette 1 is not set this will cause paper jams Paper Capacity for Paper Source Paper Type Paper Source Multi purpose Tray Cassette 1 Cassette 2 Optional Plain paper 64 g m2 Approx 100 sheets Approx 250 sheets Approx 500 sheets Heavy paper 90 g m2 Approx 80 sheets Approx 200 sheets Approx 400 sheets Heavy paper 128 g m2 Approx 50 sheets x x Heavy paper 199 g m2 30 sheets x x Tr...

Page 57: ...per source is switched automatically and the paper is fed If you want to specify a paper source select the paper source in the printer driver For more details on using the printer driver see Help of the printer driver When printing from DOS or UNIX When you are printing from DOS UNIX or other operating system on which you cannot use the printer driver select a paper source using the control panel ...

Page 58: ...ints when handling the multi purpose tray or paper cassette IMPORTANT Do not pull out the paper cassette while the printer is printing This may result in paper jams or damage to the printer Do not touch the paper in the multi purpose tray or pull it out during printing This may result in a faulty operation Refill the paper cassette after all the loaded paper runs out If the cassette is refilled wh...

Page 59: ...3 14 Paper Source Loading and Outputting Paper 3 NOTE Before closing the multi purpose tray remove any loaded paper Keep the multi purpose tray closed when it is not used b c a ...

Page 60: ...ray Types This printer has two output trays face down output tray and face up output tray Do not switch the output tray during printing This may result in misfeeds Face down Output Tray Printed paper is output to the face down output tray with the printed side facing down ...

Page 61: ...n to be printed on its reverse side When performing automatic 2 sided printing the printer can output paper only to the face down output tray When printing envelopes output them to the face up output tray If envelopes are output to the face down output tray this may result in misfeeds The surroundings of the face down output tray are hot during printing or immediately after printing When taking ou...

Page 62: ...ANT Be sure to close the face up output tray before performing automatic 2 sided printing The surroundings of the face up output tray are hot during printing or immediately after printing When taking out of the paper or removing jammed paper be careful not to touch the surroundings of the face up output tray NOTE The face up output tray can hold up to approximately 50 sheets of plain paper 64 g m2...

Page 63: ...e Paper Type Output Tray Face down Output Tray Face up Output Tray Plain paper 64 g m2 Approx 250 sheets Approx 50 sheets Heavy paper 90 g m2 Approx 100 sheets Approx 50 sheets Heavy paper 128 g m2 Approx 40 sheets Approx 30 sheets Heavy paper 199 g m2 30 sheets Approx 30 sheets Transparency 10 sheets 10 sheets Label Approx 60 sheets Approx 40 sheets Envelope x Approx 10 sheets ...

Page 64: ...g an Output Tray Switching to the Face up Output Tray To switch to the face up output tray open the face up output tray a and then pull out the extension tray b as shown in the figures When you use the extension tray pull it out completely until it stops a b ...

Page 65: ...oading and Outputting Paper 3 Switching to the Face down Output Tray To switch to the face down output tray place the extension tray back in its slot a and then close the face up output tray b as shown in the figures a b ...

Page 66: ...E and CASSETTE2 SIZE are changed to those in the printer driver by pressing Online allowing you to continue printing If you are printing from Cassette 2 make sure that Cassette 1 is set before printing If you print from Cassette 2 when Cassette 1 is not set this will cause paper jams NOTE If you are printing from an operating system on which the printer driver cannot be used previously specify the...

Page 67: ...paper curls excessively on printing plain paper 64 80 g m2 with Paper Type set to Plain Paper Plain Paper Plain Paper 64 80 g m2 Labels Heavy Paper 1 Heavy Paper 90 163 g m2 Precautions on Loading Paper Load paper when the printer status is in any of the following When the Job indicator is blinking the printer is printing Do not pull out the paper cassette IMPORTANT Be sure to turn the printer ON ...

Page 68: ...per loading methods are different between standard size paper and custom size paper Standard Size Paper See When Loading Standard Size Paper on p 3 23 Custom Size Paper See When Loading Custom Size Paper on p 3 29 When Loading Standard Size Paper Load standard size paper in the paper cassette using the following procedure Be sure to load standard size paper in portrait orientation when loading it ...

Page 69: ... g m2 and heavy paper 90 to 120 g m2 This may result in paper jams or damage to the printer NOTE Load paper in Cassette 2 Only when the optional paper feeder is installed in the same manner as you load paper in Cassette 1 1 Pull out the paper cassette CAUTION Be sure to take the paper cassette out of the printer before loading paper If paper is loaded while the paper cassette is partially pulled o...

Page 70: ...e mark for the size of the paper to be loaded The side paper guides move together Align the position of A with the mark for the size of the paper to be loaded NOTE If you are using B5 size paper 182 mm x 257 mm set the paper guide to JIS B5 While holding the lock release lever of the rear paper guide slide the guide to the size mark for the paper to be loaded Align the position of A with the mark ...

Page 71: ...ult in misfeeds If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case fan the paper thoroughly and then align the edges of the stack on a hard flat surface NOTE If you want to print custom size paper of its long edges 215 9 mm or less when CASSETTE1 SIZE and or CASSETTE2 SIZE in the FEEDER MENU options in the SETUP is set to MIXED SIZES specify the sett...

Page 72: ...er Cassette Loading and Outputting Paper 3 To print letterhead paper or paper printed with a logo load the paper so that the printing side is facing down as shown in the following figures Feeding direction Cassette 1 Cassette 2 ...

Page 73: ...sure that the paper stack does not exceed the load limit marks A and then set it under the hooks B on the paper guides Make sure that there is sufficient space between the hooks of the paper guides and the paper stack If there is no sufficient space slightly reduce the amount of paper A B B Cassette 1 Cassette 2 B A B B ...

Page 74: ... 3 35 to register the paper size When Loading Custom Size Paper Load custom size paper in the paper cassette using the following procedure IMPORTANT You can load paper of the following custom sizes When loading paper in portrait orientation Width 148 0 to 215 9 mm Length 210 0 to 355 6 mm When loading paper in landscape orientation Width 210 0 to 215 9 mm Length 210 0 to 215 9 mm For more details ...

Page 75: ...o check if the paper size specified in the printer driver matches the size of the paper loaded in the cassette before using the printer However if SPECIAL MODE J is set to ON the printer prints without checking the paper size even when the paper size specified in the printer driver and the size of the paper loaded in the cassette do not match For more details see SPECIAL MODE J on p 5 36 When prin...

Page 76: ...per IMPORTANT If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case fan the paper thoroughly and then align the edges of the stack on a hard flat surface NOTE To print letterhead paper or paper printed with a logo when loading paper in portrait orientation load the paper so that the printing side is facing down as shown in the following figures Feeding ...

Page 77: ...er in landscape orientation load the paper so that the printing side is facing down as shown in the following figures Feeding direction 3 While holding the lock release lever of the side paper guides slide the guides to the mark for the size of the loaded paper The side paper guides move together Cassette 1 Cassette 2 Cassette 1 Cassette 2 ...

Page 78: ...ure to align the paper guides with the width of the paper If the paper guides are too loose or too tight this may result in misfeeds or paper jams 4 While holding the lock release lever of the rear paper guide slide the guide to the size mark for the loaded paper Cassette 1 Cassette 2 ...

Page 79: ...sure that the paper stack does not exceed the load limit marks A and then set it under the hooks B on the paper guides Make sure that there is sufficient space between the hooks of the paper guides and the paper stack If there is no sufficient space slightly reduce the amount of paper Cassette 1 Cassette 2 A B B B A B B ...

Page 80: ...he paper loaded in the paper cassette using the control panel When using standard size paper specify its size When loading custom size paper specify CUSTOM SIZE or CUSTOM SIZER The paper size setting for the paper cassette is set to A4 by default Specify the paper size setting for the paper cassette using the following procedure IMPORTANT Match the paper size specified in the SETUP menu of the pri...

Page 81: ...e of the paper loaded in the paper cassette before using the printer However if SPECIAL MODE J is set to ON the printer prints without checking the paper size even when the paper size specified in the printer driver and the size of the paper loaded in the paper cassette do not match For more details see SPECIAL MODE J on p 5 36 When printing from UFR II Printer Driver you can load paper either in ...

Page 82: ...n the left of the paper size and the paper size for the paper cassette is specified When printing from the printer driver on Windows or Macintosh configure the printer driver See Driver Guide When printing from DOS or UNIX specify the settings for STD PAPER SIZE See p 5 19 and STD PAPER TYPE See p 5 21 using the control panel B5 B5 ...

Page 83: ...appears In this case the setting for TRAY PAPER SIZE is changed to that in the printer driver by pressing Online allowing you to continue printing NOTE If you are printing from an operating system on which the printer driver cannot be used previously specify the paper source to TRAY See p 3 12 Loading Paper in the Multi purpose Tray See p 3 39 Specifying the Size of the Paper in the Multi purpose ...

Page 84: ...ncy Transparencies Envelope Envelopes Loading Paper in the Multi purpose Tray Load paper in the multi purpose tray The paper loading procedure varies depending on the paper type Refer to the respective procedures for each paper type Plain Paper Heavy Paper Transparency Label See Loading Plain Paper Heavy Paper Transparencies or Labels in the Multi purpose Tray on p 3 40 Envelope See Loading Envelo...

Page 85: ... Tray perform the following procedure to load plain paper heavy paper transparencies or labels in the multi purpose tray 1 Open the multi purpose tray Holding the opening at the center of the printer open the multi purpose tray 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray ...

Page 86: ...1 Printing from the Multi purpose Tray Loading and Outputting Paper 3 3 When loading long size paper such as A4 open the extension tray 4 Spread the paper guides a little wider than the actual paper width ...

Page 87: ...h multiple sheets of paper may be fed at once causing paper jams When fanning or aligning the transparencies try to hold the edges to avoid touching the printing surface Take care not to mark or stain the printing surface of the transparencies with fingerprints dust or oil This may result in poor print quality 6 Gently load the stack of paper with the printing side facing up until it touches the b...

Page 88: ...r edge of the paper stack is not properly aligned it may result in misfeeds or paper jams If the paper is curled or folded at corners flatten it before loading it in the printer If you use paper that has been poorly cut multiple sheets of paper may be fed at once In this case align the edges of the stack on a hard flat surface NOTE If you want to print custom size paper of its long edges 215 9 mm ...

Page 89: ...ading and Outputting Paper 3 When loading paper at a size of A4 B5 A5 Legal Letter or Executive or custom size paper in portrait orientation load the paper so that the printing side is facing up as shown in the following figures Feeding direction ...

Page 90: ...oading and Outputting Paper 3 When loading custom size paper in landscape orientation load the paper so that the printing side is facing up as shown in the following figures Feeding direction 7 Align the paper guides with both sides of the stack ...

Page 91: ... in misfeeds or paper jams Next specify the paper size for the multi purpose tray See p 3 51 Loading Envelopes in the Multi purpose Tray You can load envelopes at sizes of DL COM10 C5 Monarch and B5 in the multi purpose tray Use the following procedure when loading envelopes in the multi purpose tray 1 Open the multi purpose tray Holding the opening at the center of the printer open the multi purp...

Page 92: ... Tray Loading and Outputting Paper 3 2 Pull out the auxiliary tray IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 3 When loading long size paper such as Envelope COM10 open the extension tray ...

Page 93: ...e paper guides a little wider than the actual envelope width 5 Place the stack of envelopes on a flat surface flatten them to release any remaining air and be sure that the edges are pressed tightly CAUTION When loading paper take care not to cut your hands with the edges of the paper ...

Page 94: ...rs of the envelopes and flatten curls as shown in the figure 7 Align the edges of the envelopes on a flat surface 8 Gently load the stack of envelopes with the address side facing up until it touches the back of the tray Be sure that the stack of envelopes is loaded under the paper limit guide A A ...

Page 95: ... cannot print on the reverse side glued side of envelopes When loading envelopes at a size of DL COM10 C5 or Monarch load them so that the flap is toward the left of the printer when viewed from the front When loading envelopes of the Envelope B5 size close the flaps and load them so that the envelopes are fed from the top the edge with the flap ...

Page 96: ...the multi purpose tray using the control panel When using paper or envelopes of standard size specify its size When loading custom size paper specify CUSTOM SIZE or CUSTOM SIZER The paper size setting for the multi purpose tray is set to A4 by default Specify the paper size setting for the multi purpose tray using the following procedure IMPORTANT Match the paper size specified in the SETUP menu o...

Page 97: ...rinter However if SPECIAL MODE J is set to ON the printer prints without checking the paper size even when the paper size specified in the printer driver and the size of the paper loaded in the multi purpose tray do not match For more details see SPECIAL MODE J on p 5 36 When printing from UFR II Printer Driver you can load paper either in portrait or landscape orientation However when printing cu...

Page 98: ...n the left of the paper size and the paper size for the multi purpose tray is specified When printing from the printer driver on Windows or Macintosh configure the printer driver See Driver Guide When printing from DOS or UNIX specify the settings for STD PAPER SIZE See p 5 19 and STD PAPER TYPE See p 5 21 using the control panel B5 B5 ...

Page 99: ... to OFF the printer prints on the underside of the loaded paper Do not touch the paper during automatic 2 sided printing until it is completely output to the face down output tray In automatic 2 sided printing the paper is partially output once after printed on its surface and is fed again to be printed on its reverse side Be sure to close the face up output tray before performing automatic 2 side...

Page 100: ...ress OK is displayed on the left of ON and 2 sided printing is specified Loading Paper When Performing Automatic 2 sided Printing In automatic 2 sided printing the orientation of the paper you load is opposite to that when performing 1 sided printing because the reverse side of paper is printed first When printing paper such as that with a letterhead in which faces and printing orientation specifi...

Page 101: ...d Printing Loading and Outputting Paper 3 When Feeding Paper from the Paper Cassette Load the paper so that the printing side is facing up as shown in the following figures Feeding direction Cassette 1 Cassette 2 ...

Page 102: ...57 2 sided Printing Loading and Outputting Paper 3 When Loading Paper in the Multi purpose Tray Load the paper so that the printing side is facing down as shown in the following figures Feeding direction ...

Page 103: ...ly printed paper you can perform 2 sided printing on paper to which automatic 2 sided printing cannot be applied When printing on the other side of previously printed paper from the multi purpose tray load the paper as shown in the following figures Load the paper so that the printing side is facing up as shown in the following figures Feeding direction ...

Page 104: ...splay Menu Functions 4 2 Menu Functions 4 2 Setting Priority 4 3 Menu Categories 4 3 Printer Status to Enter the Menu Operation 4 4 How to Use the Operation Keys 4 5 How to View the Display 4 7 Menu Structure 4 7 How to View the Display 4 7 Menu Functions and Menu Operation 4 9 SETUP Menu 4 9 UTILITY Menu 4 11 JOB Menu 4 12 RESET Menu 4 13 SELECT FEEDER Menu 4 15 Initializing the SETUP Menu 4 17 ...

Page 105: ... a variety of settings are classified by purpose There are the following two kinds of procedures for specifying the menu functions Settings Using the Printer s Control Panel Specify the settings by pressing the keys while checking the display on the printer Settings Using the Remote UI Some settings specified by the control panel can be specified by a web browser from your computer NOTE For this s...

Page 106: ...er cycling the power of the printer or performing a hard reset Menu Categories There are the following six categories of the menu For the functions and operation procedures see Menu Functions and Menu Operation on p 4 9 For details on each menu see Chapter 5 Printing Environment Settings Application soft Printer driver Priority High Low Control panel Remote UI The most resent setting is effective ...

Page 107: ...ready to print when the Ready indicator is on 2 An error is occurring in the printer when the Message indicator is on 3 You cannot specify the settings in the USER MAIN options when the printer is in the online status 4 You cannot specify the settings for FORM FEED When the printer is ready to print 1 When an error is occurring 2 When the printer is online When the printer is offline SETUP Menu 3 ...

Page 108: ...d offline The printer is online when the indicator under the key is on and is offline when the indicator is off Indicated as Online in the manuals Cancel Job When the printer is online Immediately after placing the printer online While the menu is displayed If pressed when the Job indicator is on or blinking When data is being processed or received cancels the job currently being processed Indicat...

Page 109: ... as Job in the manuals Does not function Displays the item of the next upper hierarchy Indicated as in the manuals Reset Displays the RESET menu Indicated as Reset in the manuals Executes the selected item Otherwise goes down the hierarchy Indicated as in the manuals Has the same function as OK Settings Displays the SETUP menu Indicated as Settings in the manuals However the USER MAIN options cann...

Page 110: ... Therefore continuously pressing or displays the first menu again The menus consist of individual loop structures in each hierarchy How to View the Display Up to 16 characters appear in a line in the display After you display a menu by pressing a key the item of the first hierarchy in the menu appears automatically If there is any selectable item in the same hierarchy appears on the right in the d...

Page 111: ...is taken after the lowest hierarchy in the menu is displayed the item of the next upper hierarchy and that of the currently selected hierarchy are displayed alternately is displayed on the left in the display for the currently selected setting POWER SAVE MODE PANEL OFF ...

Page 112: ... configuration can be specified only in the SETUP menu of the printer Also you can print using an application in which you cannot specify the print settings or MS DOS command directly When you are printing using them specify the printing environment using the SETUP menu in the printer NOTE For more details on the settings see SETUP Menu Settings on p 5 10 Operating Procedure for the SETUP Menu The...

Page 113: ...ess Settings The SETUP menu is displayed 3 Select the option Press or When the FEEDER MENU options are selected The target option is displayed 4 Display the item Press OK The selected items are is displayed 5 Select the setting Press or When TRAY PAPER SIZE is selected The target item is displayed 6 Determine the selected setting value Press OK The selected settings are displayed 7 Select the sett...

Page 114: ...s Select the target options in each hierarchy Exclusive Utilities are displayed only when PCL UTILITY is displayed in the hierarchy of Common Utilities This section describes the procedure for printing FONT LIST in PCL UTILITY as an example Start the key operation from Step 1 Operation Procedure Key Operation 1 Make sure that the printer is online If the printer is not online press Online 2 Displa...

Page 115: ...ows you to print a variety of log lists NOTE For more details on the settings see JOB Menu Settings on p 5 45 Operating Procedure for the JOB Menu This section describes the procedure for printing JOB LOG LIST Start the key operation from Step 1 5 Select the Exclusive Utility Press or When FONT LIST is selected The target Exclusive Utility is displayed 6 Confirm the selected option Press OK A font...

Page 116: ...n the settings see RESET Menu Settings on p 5 46 Operating Procedure for the RESET Menu This section describes the procedure for executing SOFT RESET as an example Start the key operation from Step 1 3 Select the item that you want to print Press or When JOB LOG LIST is selected The target item is displayed 4 Print JOB LOG LIST Press OK JOB LOG LIST is printed Operation Procedure Key Operation 1 D...

Page 117: ...No job is canceled by pressing Cancel Job when the Job indicator is off The data that has already been processed and is being printed started to be fed cannot be canceled In this case the next print data may be canceled When there is any print data sent from a printer driver other than that for this printer multiple data may be canceled NOTE When performing Cancel Job you may not be able to cancel...

Page 118: ...g and Setting Value Select the target items in each hierarchy As an example of the setting procedure this section describes the procedure for setting TRAY PAPER SIZE to B5 Start the key operation from Step 1 2 Execute the job cancel process Press OK Pressing OK starts the job cancel process When not executing the cancel job process press any key other than OK After completing the job cancel the pr...

Page 119: ...4 16 The Printing Environment Menu Functions and Menu Operation 4 4 Select the setting Press or When B5 is selected The target setting is displayed 5 Determine the selected setting Press OK B5 ...

Page 120: ...rm a hard reset after initializing the SETUP menu NOTE If you press Online during the setting the setting is canceled However you cannot cancel the setting when INITIALIZING is displayed even if you press Online NETWORK MENU in the INTERFACE MENU options in the SETUP menu cannot be initialized Operation Procedure Key Operation 1 Display the SETUP menu Press Settings The SETUP menu is displayed 2 S...

Page 121: ...4 18 The Printing Environment Initializing the SETUP Menu 4 ...

Page 122: ...OB Menu 5 8 RESET Menu 5 8 SELECT FEEDER Menu 5 9 SETUP Menu Settings 5 10 CONTROL MENU Options 5 10 FEEDER MENU Options 5 17 LAYOUT MENU Options 5 23 QUALITY MENU Options 5 27 INTERFACE MENU Options 5 30 USER MAIN Options 5 34 PCL SETUP Options 5 38 UFR II SETUP Options 5 42 UTILITY Menu Settings 5 43 JOB Menu Settings 5 45 RESET Menu Settings 5 46 SELECT FEEDER Menu Settings 5 48 ...

Page 123: ... PRINTING STOP PRINTING p 5 11 AUTO ERROR SKIP OFF ON p 5 12 PANEL LANGUAGE ENGLISH FRENCH GERMAN ITALIAN SPANISH p 5 12 SHOW WARNINGS CHECK TONER ON OFF CASSETTE EMPTY ON OFF p 5 12 DATE AND TIME DATE SETTING 01 01 2001 to 31 12 2089 p 5 13 TIME SETTING 00 00 00 to 23 59 59 p 5 13 DAYLIGHT SAVING DST SETTINGS OFF ON START DATE MONTH WEEK DAY TIME SETTING END DATE MONTH WEEK DAY TIME SETTING p 5 1...

Page 124: ...E A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZER ENV ISO C5 ENV COM10 ENV MONARCH ENV DL ENV ISO B5 A5 B5 p 5 17 CASSETTE1 SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZER A5 B5 p 5 18 CASSETTE2 SIZE 1 A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZER A5 B5 p 5 18 STD PAPER SIZE A4 LTR LGL EXEC ENV ISO C5 ENV COM10 ENV MONARCH ENV DL ENV ISO B5 A5 B5 p 5 19 TRAY PRIORITY OFF ON p...

Page 125: ...E p 5 24 GUTTER 50 0 to 50 0 0 0 mm p 5 25 ALT METHOD ON OFF p 5 26 Item Settings Applicable Page IMGE REFINEMENT ON OFF p 5 27 GRADATION LEVEL STANDARD HIGH p 5 27 TONER SAVE OFF ON p 5 28 DENSITY 1 to 16 3 p 5 28 HALFTONES TEXT RESOLUTION GRADATION COLOR TONE HIGH RESOL GRAPHICS COLOR TONE HIGH RESOL RESOLUTION GRADATION IMAGE COLOR TONE HIGH RESOL RESOLUTION GRADATION p 5 28 QUALITY CHANGE CONT...

Page 126: ... OFF FTP FTP PRINT ON OFF FTP SETTINGS ON OFF LPD PRINT ON OFF RAW PRINT ON OFF IPP PRINT ON OFF HTTP ON OFF SNTP OFF ON RESPONSE ON OFF IP ADD RANGE REJECT RX PRT OFF ON REJECT ADD SET 1 REJ IP 1 to 8 PERMIT RX PRT OFF ON PERMIT ADD SET 1 PER IP 1 to 8 REJ SET BROWSE OFF ON REJECT ADD SET 1 REJ IP 1 to 8 PMT SET BROWSE OFF ON PERMIT ADD SET 1 PER IP 1 to 8 MAC ADDRESS SET PERMIT RECEIVE OFF ON PE...

Page 127: ...DE 1 HALF DUPLEX FULL DUPLEX ETHERNET TYPE 1 10 BASE T 100 BASE TX MAC ADDRESS Display only p 5 33 INIT N W SET p 5 33 CONNECT RECOG ON OFF p 5 34 EXT RX BUFFER 1 OFF ON p 5 34 Item Settings Applicable Page ADJ START POS OFFSET Y TRAY 5 0 to 5 0 0 0 mm OFFSET X TRAY 5 0 to 5 0 0 0 mm OFFSET Y CASS1 5 0 to 5 0 0 0 mm OFFSET X CASS1 5 0 to 5 0 0 0 mm OFFSET Y CASS2 1 5 0 to 5 0 0 0 mm OFFSET X CASS2...

Page 128: ...TCH 0 44 to 99 99 cpi 10 00 cpi p 5 39 FORM LINES 5 to 128 lines 64 lines p 5 39 SYMBOL SET PC8 ROMAN8 ROMAN9 ISOL1 ISOL2 ISOL5 ISOL6 ISOL9 PC775 PC8DN PC850 PC852 PC858 PC8TK PC1004 WINL1 WINL2 WINL5 WINBALT DESKTOP PSTEXT LEGAL ISO4 ISO6 ISO11 ISO15 ISO17 ISO21 ISO60 ISO69 WIN 30 MCTEXT p 5 39 CUSTOM SIZE SET DO NOT SET p 5 39 UNIT OF MEASURE 1 Millimeters Inches p 5 40 X DIMENSION 1 76 2 to 215...

Page 129: ...tem Settings Applicable Page CONFIG PAGE p 5 43 PCL UTILITY FONTS LIST p 5 43 CLEANING p 5 43 N W STATUS PRINT p 5 44 PRNTPOSNPRINT p 5 44 Item Settings Applicable Page JOB LOG LIST p 5 45 REPORTLOG LST p 5 45 Item Settings Applicable Page SOFT RESET HARD RESET p 5 46 FORM FEED p 5 46 ...

Page 130: ...s Item Settings Applicable Page PAPER SOURCE AUTO CASSETTE 1 CASSETTE 2 1 TRAY p 5 48 TRAY PAPER SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZER ENV ISO C5 ENV COM10 ENV MONARCH ENV DL ENV ISO B5 A5 B5 p 5 48 CASSETTE1 SIZE A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZER A5 B5 p 5 49 CASSETTE2 SIZE 1 A4 LTR LGL EXEC MIXED SIZES CUSTOM SIZE CUSTOM SIZER A5 B5 p 5 49 2 SIDED PRINT OFF...

Page 131: ...nter enters Power Save Mode 2 the Deep Sleep mode when Deep Sleep is executed in the Remote UI Device Manager Status Device Control Deep Sleep Power Save Mode consumes less power during the sleep state While the printer is in Power Save Mode the display on the control panel is off and the following indicators are on Setting Power Save Mode the Printer Can Enter PANEL OFF Power Save Mode 1 the Pane...

Page 132: ...r If this item is set to OFF the printer does not enter Power Save Mode when an error is occurring in the printer POWER SAVE TIME 15 minutes 30 minutes 60 minutes 180 minutes 5 minutes Specifies the time interval until the printer enters Power Save Mode 1 the Panel Off mode NOTE If the printer is in any of the following status the printer does not enter Power Save Mode the Panel Off mode even when...

Page 133: ...to skip the error by pressing Online If ON is specified the printer skips the error automatically without you pressing Online NOTE The Error Skip function is only for skipping an error temporarily Therefore the data may not be printed properly For the types of error from which the printer can be released temporarily see Message List on p 7 22 If ON is specified for this item the printer automatica...

Page 134: ... 00 to 23 59 59 This printer has a clock function This clock is used for the printer maintenance and job history management Specify date in this item when the clock is not keeping correct time NOTE Time is set before shipment The clock in the printer should be accurate within 60 seconds per month Adjust the clock periodically in this item Enter time using the following keys on the control panel In...

Page 135: ...ing used NOTE The standard time zones of the world are expressed globally in terms of the difference in hours up to 12 hours from GMT 0 hours A time zone is a region throughout which this time difference is the same An area which shares the same time zone difference is called a time zone The time at the Greenwich Observatory in England is called GMT Greenwich Mean Time TIMER SETTINGS WAKE UP TIME ...

Page 136: ...et to ON the printer enters Power Save Mode 1 the Panel Off mode when the time specified in this item has elapsed This item is convenient if you want to set the printer to Power Save Mode 1 the Panel Off mode on the same time everyday POW SAVE TIMER OFF ON Specifies whether the printer should enter Power Save Mode 1 the Panel Off mode when the time specified in POWER SAVE TIME See the previous ite...

Page 137: ...tem is set to ON the printer enters Power Save Mode 2 the Deep Sleep mode when the time specified in this item has elapsed This item is convenient if you want to set the printer to Power Save Mode 2 the Deep Sleep mode on the same time everyday NOTE For details on Power Save Mode see Power Saving Power Save Mode on p 2 4 DEEPSLEEP TIMER OFF ON Specifies whether the printer should enter Power Save ...

Page 138: ...he printer However if SPECIAL MODE J See p 5 36 is set to ON the printer prints without checking the paper size even when the paper size specified in the printer driver and the size of the paper loaded in the multi purpose tray do not match When printing from UFR II Printer Driver you can load paper either in portrait or landscape orientation However when printing custom size paper of its long edg...

Page 139: ...the paper size specified in the printer driver and the size of the paper loaded in the paper cassette do not match When printing from UFR II Printer Driver you can load paper either in portrait or landscape orientation However when printing custom size paper of its long edges 215 9 mm or less load the paper in landscape orientation When you are not using UFR II Printer Driver load the paper in por...

Page 140: ...stom size paper using application and print it If a message that prompts you to change the size of the paper appears during printing press Online to clear the error before printing again You can obtain the same result by specifying the setting for CASSETTE2 SIZE in the SELECT FEEDER menu This option is displayed only when the optional paper feeder is installed STD PAPER SIZE A4 LTR LGL EXEC ENV IS...

Page 141: ...ize as the paper size of the received data is not loaded in the selected paper source Even if ON is specified for this item depending on the received data paper may be fed not from the multi purpose tray but from the paper cassette when the Paper Source indicator for the paper cassette for the paper size of the received data is on INVLDPAPER TRAY OFF ON Specifies what the printer does when paper t...

Page 142: ...he same size as the paper size of the received data is not loaded in the selected paper source Specify the setting for automatic paper selection in PAPER SOURCE See p 5 48 in the SELECT FEEDER menu STD PAPER TYPE PLAIN PAPER PLAIN PAPER L HEAVY PAPER 1 HEAVY PAPER 2 TRANSPARENCIES ENVELOPE Specifies the default paper type This printer internally applies the optimum print mode for the paper type sp...

Page 143: ...ify 2 sided printing specify the setting in this item NOTE You can perform automatic 2 sided printing only on plain paper 64 to 80 g m2 and heavy paper 90 to 120 g m2 at sizes of A4 Legal and Letter For more details see Paper Requirements on p 3 2 When performing automatic 2 sided printing on paper with a logo load the paper as the following When printing from the paper cassette load the paper wit...

Page 144: ...alue decreases the gutter width in the Y direction decreases OFFSET X As the value increases the gutter width in the X direction increases As the value decreases the gutter width in the X direction decreases IMPORTANT If any part of the print image lies outside the printable area after adjusting the printing position the part will be missing in the print result NOTE Each time you press the value i...

Page 145: ...DGE is specified the binding location is created on the long edge of the paper If SHORT EDGE is specified the binding location is created on the short edge of the paper NOTE You cannot create a gutter only by specifying this item A gutter can be created only after specifying this item in combination with the setting for GUTTER Gutter Front Back Gutter Front Back 2 sided printing in portrait orient...

Page 146: ... created depends on the setting for BIND LOCATION and which value or is specified for this item IMPORTANT If any part of the print image lies outside the printable area after creating a gutter the part will be missing in the print result NOTE Each time you press the value increases in 0 5 mm increments and each time you press the value decreases in 0 5 mm increments If you keep holding down or the...

Page 147: ...e upper side of the loaded paper Settings for BIND LOCATION and GUTTER Specify BIND LOCATION and GUTTER referring to the following finishing image Specify whether you print in portrait orientation or landscape orientation in an application BIND LOCATION LONG EDGE GUTTER direction ABC BIND LOCATION LONG EDGE GUTTER direction BIND LOCATION SHORT EDGE GUTTER direction BIND LOCATION SHORT EDGE GUTTER ...

Page 148: ...ext or graphics smoothly If ON is specified the printer prints using Image Refinement If OFF is specified the printer prints without using Image Refinement NOTE The effect of Image Refinement varies depending on the pattern of text or graphics diagrams charts graphs etc If GRADATION LEVEL See the next item is set to HIGH the setting for this item is ignored and the printer prints in the same way a...

Page 149: ...ressed in dots Fine gradations edges and shades are expressed by using dither patterns which are groups of dots This is called halftone processing For example using a pattern that sharpens character and line edges or a pattern that smoothens image and graph gradation enables you to obtain the most suitable texture If RESOLUTION is selected you can print text with distinct outlines which is best to...

Page 150: ... GRADATION LEVEL is set to HIGH set it to STANDARD If you do so however the printer prints with the gradation level of the data being lowered 2 When the message still appears after applying the Remedy 1 or when you want to print with the gradation level of the data as it is install an optional expansion memory module RAM If STOP PRINTING is specified for this option the printer sometimes stops pri...

Page 151: ...15 seconds Specifies the function to finish a job automatically If you specify the time the printer times out in this item the printer can finish a job automatically when the specified time has elapsed since no data is entered If this item is specified the printer can output paper automatically when data is remaining in the printer because of an application not sending the command to output paper ...

Page 152: ...FF SNTP OFF ON RESPONSE ON OFF IP ADD RANGE REJECT RX PRT OFF ON REJECT ADD SET 2 REJ IP 1 to 8 PERMIT RX PRT OFF ON PERMIT ADD SET 2 PER IP 1 to 8 REJ SET BROWSE OFF ON REJECT ADD SET 2 REJ IP 1 to 8 PMT SET BROWSE OFF ON PERMIT ADD SET 2 PER IP 1 to 8 MAC ADDRESS SET PERMIT RECEIVE OFF ON PERMIT ADD SET 2 PER MAC ADD 1 to 50 1 PROTOCOL is displayed only when IP MODE is set to AUTO 2 REJECT ADD S...

Page 153: ...g values in all the fields press OK to confirm the setting For more details on the setting see Chapter 3 Using the Printer on a TCP IP Network Windows UNIX in Network Guide This item is displayed only when NETWORK in the I F CONNECTION options is set to ON APPLETALK OFF ON Specifies whether the printer should use AppleTalk NOTE For more details on AppleTalk see Chapter 4 Using the Printer on an Ap...

Page 154: ...n AUTO DETECT is set to OFF Configures the Ethernet driver NOTE For more details on configuring the Ethernet driver see Chapter 2 Common Network Settings in Network Guide INIT N W SET By the initialization in this item you can reset the network settings to the default settings The network settings can be initialized using the following procedure 1 Press Settings 2 Select INTERFACE MENU using and t...

Page 155: ...E This item is displayed only when an optional RAM module is installed USER MAIN Options ADJ START POS OFFSET Y TRAY 5 0 to 5 0 0 0 mm OFFSET X TRAY 5 0 to 5 0 0 0 mm OFFSET Y CASS1 5 0 to 5 0 0 0 mm OFFSET X CASS1 5 0 to 5 0 0 0 mm OFFSET Y CASS2 1 5 0 to 5 0 0 0 mm OFFSET X CASS2 1 5 0 to 5 0 0 0 mm OFFSET Y DUP 5 0 to 5 0 0 0 mm OFFSET X DUP 5 0 to 5 0 0 0 mm 1 OFFSET Y CASS2 and OFFSET X CASS2...

Page 156: ...ng position see Adjusting the Printing Position on p 6 24 Be aware that when adjusting the printing position for 2 sided printing the orientation of the images on the reverse pages varies depending on the printing orientation or setting for BIND LOCATION See p 5 24 RECVRY PRINTING ON OFF Specifies whether to print the partially printed page when the printer stops printing due to a paper jam or an ...

Page 157: ...pose tray or paper cassette However the printing speed may drop Also because the paper is printed at the paper size specified in the application blank areas may appear on the printed paper or part of the images may be missing when the size of the paper loaded in the multi purpose tray or paper cassette is different from the paper size specified in the application IMPORTANT For automatic 2 sided pr...

Page 158: ...the printing speed IMPORTANT If the printing speed is given priority residual images of the printed text or images may appear on both sides of the paper SP S SIZE MODE OFF ON Specifies the waiting time before the print operation begins when printing paper with a narrower width A5 size etc continuously Specify ON when you want to shorten the waiting time giving priority to the printing speed Howeve...

Page 159: ...blank pages are not output ORIENTATION PORTRAIT LANDSCAPE Enables you to set the paper orientation If PORTRAIT is selected the print image is printed in portrait orientation regardless of the orientation of the paper in the paper drawers If LANDSCAPE is selected the print image is printed in landscape orientation regardless of the orientation of the paper in the paper drawers Feeding direction Whe...

Page 160: ...d in FONT NUMBER is that of a fixed pitch scalable font Pitch appears in the PCL SETUP It enables you to specify the pitch for the default font The pitch can be adjusted in increments of 0 01 cpi characters per inch FORM LINES 5 to 128 lines 64 lines Enables you to specify the number of lines to be printed on a page You can specify from 5 to 128 lines SYMBOL SET PC8 ROMAN8 ROMAN9 ISOL1 ISOL2 ISOL5...

Page 161: ...image is cut off Increasing this dimension may allow some of the missing text to be correctly printed Make sure you do not increase the X dimension beyond the actual size of the paper you are using for printing NOTE This item is displayed only when CUSTOM SIZE is set to SET Y DIMENSION 127 0 to 355 6 mm 355 6 mm 5 00 to 14 00 inches 14 00 inches Enables you to specify the Y dimension of the custom...

Page 162: ...own to the next line when line feed code is received and the margin does not change such as to the beginning of the next line ENLRG A4 WIDTH OFF ON Determines whether to expand the printable area of A4 size paper to that of Letter size in width If ON is selected all the area on a page 4 23 mm 1 6 from the top and bottom edges and 1 28 mm 1 20 from the left and right edges is available for printing...

Page 163: ...ies whether the printer outputs the blank page that can be created due to no data existing between two Form Feed codes sent from an application If ON is specified the printer does not output the blank page If OFF is specified the printer outputs the blank page If you use this function you can save paper because the blank pages are not output Settings ON OFF A Length 288 54 mm 11 1 3 B Width 207 44...

Page 164: ... the operation mode NOTE CONFIG PAGE is designed to be printed on A4 size paper Load a sheet of A4 size paper in the paper cassette or multi purpose tray PCL UTILITY FONTS LIST Prints internal information of the printer in the PCL mode FONTS LIST A list of the fonts that can be used in the PCL mode is printed CLEANING The printer cleans the fixing roller by printing a cleaning page If CLEANING is ...

Page 165: ...1 N W STATUS PRINT Prints the version number and the settings of the print server equipped with this printer PRNTPOSNPRINT The printing position adjusted in ADJ START POS See p 5 34 is printed Check the printout results to confirm the setting for ADJ START POS NOTE For adjusting the printing position see Adjusting the Printing Position on p 6 24 ...

Page 166: ...nted on the job log list NOTE If the printer has no job log nothing is printed Up to 48 job logs are printed on the job log list REPORTLOG LST Prints the job logs of the printed CONFIG PAGE or N W STATUS PRINT Print dates etc are printed on the report log list NOTE If the printer has no job log nothing is printed Up to 16 job logs are printed on the report log list ...

Page 167: ...is deleted Therefore perform printing from the computer again as needed If you perform a soft reset or hard reset the data that has been already sent to the memory are all deleted even if it is the data of other interface If you are using the printer on a network be careful so that this operation does not affect the data from other computers when resetting the printer If you perform a hard reset w...

Page 168: ...ains in the printer but a job has not yet been completed If MODE TIMEOUT for a job is specified data less than one page is also output automatically when the specified time has elapsed MODE TIMEOUT for a job is set to 15 seconds in the default settings If the Job indicator does not go off even after outputting the data perform a soft reset See the previous item ...

Page 169: ...less of the status of the paper source indicators When the paper source runs out of paper the paper source switches to other one in which paper of the same size is loaded If INVLDPAPER TRAY See p 5 20 is set to ON the setting for this item is ignored and the printer feeds paper from the multi purpose tray when paper that is the same size as the paper size of the received data is not loaded in the ...

Page 170: ...XEC MIXED SIZES CUSTOM SIZE CUSTOM SIZER A5 B5 Specifies the size of the paper loaded in the paper cassette of the paper feeder Cassette 2 You can specify the same setting in CASSETTE2 SIZE in the FEEDER MENU options in the SETUP menu For more details see CASSETTE2 SIZE on p 5 18 NOTE This option is displayed only when the optional paper feeder is installed 2 SIDED PRINT OFF ON Specifies whether t...

Page 171: ...5 50 Printing Environment Settings 5 SELECT FEEDER Menu Settings ...

Page 172: ...CK TONER Appears 6 2 Using Up Toner 6 3 Replacing the Toner Cartridge 6 8 Precautions for Handling Toner Cartridges 6 16 Storing Toner Cartridges 6 19 Adjusting the Print Density 6 20 Cleaning the Fixing Roller 6 21 Adjusting the Printing Position 6 24 Checking the Printing Position 6 24 Adjusting the Printing Position 6 26 Cleaning the Outside of the Printer 6 29 Moving the Printer 6 32 Handling ...

Page 173: ...NER does not appear this may be due to any toner cartridge reaching the end of its life Do not continue to use the toner cartridge and replace it with new a one when there is deterioration in print quality When you replace a toner cartridge be sure to use a toner cartridge designed for this printer Message When it is Displayed Contents and Remedies When a toner cartridge needs to be replaced soon ...

Page 174: ...omatic electrophotographic printers and multi function devices that may contain printer components issued by ISO International Organization for Standardization This section describes the procedure taking the toner cartridge with its lifetime of approximately 6 000 pages Canon Genuine Cartridges as an example Using Up Toner When the message 1G CHECK TONER appears in the display and the printing app...

Page 175: ...6 4 Routine Maintenance 6 Replacing the Toner Cartridge 1 Open the front cover While pressing the lever on the top of the front cover open it gently 2 Remove the toner cartridge from the printer ...

Page 176: ... the toner cartridge as shown in the figure and shake it gently 5 or 6 times to evenly distribute the toner inside the cartridge Be careful not to spill the toner IMPORTANT If toner is not distributed evenly this may result in deterioration in print quality Be sure to carry out this procedure properly Be sure to shake the toner cartridge gently If you do not shake the cartridge gently toner may sp...

Page 177: ...ance 6 Replacing the Toner Cartridge 4 Hold the toner cartridge properly with the arrowed side facing up as shown in the figure IMPORTANT Do not hold the toner cartridge in a manner that is not directed in this procedure ...

Page 178: ...ner cartridge guides inside the printer 6 Close the front cover Close the front cover completely until it clicks IMPORTANT If you cannot close the front cover check if the toner cartridge is installed properly If you try to close the front cover forcefully this may result in damage to the printer or toner cartridge Do not leave the front cover open for a long time after installing the toner cartri...

Page 179: ...ng in burns or a fire CAUTION Take care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains IMPORTANT Dispose of the packing materials according to local regulations Be sure to use only ...

Page 180: ... Replacing the Toner Cartridge 2 Remove the toner cartridge from the printer IMPORTANT Be sure not to touch the high voltage contacts A or electrical contact B shown in the figure as this may result in damage to the printer B A ...

Page 181: ...ing the green tab raise the transport guide CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may result in personal injury Using a slightly dampened cloth with water wipe off chipped paper and toner that are attached to the transparent guide After wiping off the dirt wipe the area with a soft dry cloth ...

Page 182: ...ipped paper is remaining on the transparent guide Be sure to finish with wiping with a dry cloth Water remaining inside the printer may result in damage to the printer Gently move the transport guide back to its original position CAUTION Do not take your hands off the transport guide until the transport guide returns to its original position The transport guide may snap back to its original positi...

Page 183: ...oner cartridge It may be required after taking out the toner cartridge for printer maintenance 5 Hold the toner cartridge as shown in the figure and shake it gently 5 or 6 times to evenly distribute the toner inside the cartridge IMPORTANT If toner is not distributed evenly this may result in deterioration in print quality Be sure to carry out this procedure properly Be sure to shake the toner car...

Page 184: ...traight in the direction of the arrow CAUTION If the sealing tape is pulled out forcefully or stopped at midpoint toner may spill out If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician IMPORTANT Do not pull the sealing tape diagonally upwards or downwards If the tape is severed it may become difficult to pull out completely Pull out ...

Page 185: ...r Cartridge When pulling out the sealing tape be careful not to touch the toner cartridge memory A or hold the drum protective shutter B with your hands 7 Hold the toner cartridge properly with the arrowed side facing up as shown in the figure A B ...

Page 186: ...ot hold the toner cartridge in a manner that is not directed in this procedure 8 Push the toner cartridge into the printer until it touches the back of the printer while aligning A on both sides of the toner cartridge with the toner cartridge guides inside the printer A A ...

Page 187: ...ner cartridge or deterioration in print quality Be careful of the following points when removing or installing the toner cartridge WARNING Do not throw a used toner cartridge into open flames as this may cause the toner remaining inside the cartridge to ignite resulting in burns or a fire CAUTION Take care not to allow the toner to come into contact with your hands or clothing as this will dirty y...

Page 188: ...n damage to the cartridge Print quality may deteriorate if you touch or damage the photosensitive drum inside the toner cartridge Be sure not to touch or open the drum protective shutter B Be careful not to hold or touch areas that are not specified in this procedure such as the electrical contacts C This may result in damage to the cartridge A B C ...

Page 189: ...or humidity If you move the toner cartridge to a location that is warmer or has higher humidity leave the cartridge in the new location for 2 hours or longer without opening the protective bag to allow it to adjust to the new temperature Be sure to use a new toner cartridge before the expiration date indicated on the package Keep the toner cartridge away from products that generate magnetic waves ...

Page 190: ... a place exposed to direct sunlight Do not store cartridges in a hot or humid place or a place where the temperature and humidity can change significantly Storing environment temperature 0 to 35 C 32 to 95 F Storing humidity range 35 to 85 RH no condensation Do not store the toner cartridge in a place where corrosive gases such as ammonia are generated or where a considerable amount of salt is con...

Page 191: ...d 16 1 Press Settings 2 Select QUALITY MENU using and then press OK The options for QUALITY MENU are displayed 3 Select DENSITY using and then press OK The settings for DENSITY are displayed 4 Specify the target numeric value using and then press OK Pressing decreases the value and the print density becomes lighter Pressing increases the value and the print density becomes denser is displayed on t...

Page 192: ... IMPORTANT The cleaning paper cannot be printed on any paper other than A4 Be sure to use A4 size paper To print a cleaning paper load a sheet of A4 size paper in the multi purpose tray 1 Make sure that the printer is online If the printer is not online press Online 2 Press Utility 3 Select CLEANING using and then press OK CLEANING PAPER appears in the display and the printer waits to print the cl...

Page 193: ...Routine Maintenance 6 Cleaning the Fixing Roller 4 Load a sheet of A4 size paper in the multi purpose tray then press Online The cleaning paper is printed CLEANING PAPER 00 PROCESSING A4 01 CLEANING CLEANING ...

Page 194: ...s cleaning the fixing roller NOTE Cleaning takes approximately 90 minutes The cleaning process cannot be canceled Please wait until it is completed When the front or back of the printed paper has smudge marks even after performing the procedure above perform the cleaning again When doing so do not use the cleaning paper output in Step 4 above but load A4 size blank paper in the multi purposes tray...

Page 195: ... printing position for 2 sided printing the orientation of the images on the reverse pages varies depending on the printing orientation or setting for BIND LOCATION Checking the Printing Position Perform the Printing Position Adjustment Print and check the position and direction to be adjusted IMPORTANT When adjusting the printing position for 2 sided printing set 2 SIDED PRINT See p 5 22 to ON pr...

Page 196: ...ter is online If the printer is not online press Online 5 Press Utility 6 Select PRNTPOSNPRINT using and then press OK The Printing Position Adjustment Print is printed as shown in the following The top of the output paper is the top of the Printing Position Adjustment Print CASSETTE 1 CASSETTE 1 00 READY A4 UTILITY MENU CONFIG PAGE PRNTPOSNPRINT EXECUTING Top Feeding direction ...

Page 197: ...re for the following Printing Position Adjustment Print printed with Cassette 1 specified as an example In this case adjust the printing position by 5 0 mm upward IMPORTANT OFFSET Y DUP and OFFSET X DUP allow you to specify the printing position of the first page of 2 sided printing The second page of 2 sided printing follows the settings for each paper source NOTE The printing position can be adj...

Page 198: ...lect ADJ START POS using and then press OK The settings for the printing position are displayed 5 Select the paper source that you want to check the printing position using and then press OK 6 Specify the target numeric value using and then press OK Next check the printout results of the Printing Position Adjustment Print and select the numerical value to adjust the position SETUP CONTROL MENU USE...

Page 199: ...ng is increased is displayed on the left of the value and the printing position is specified 7 Press Online to place the printer online 8 Press Utility 9 Select PRNTPOSNPRINT using and then press OK The printing position adjustment print in which the setting is changed is printed Check the printout results to confirm the printing position To make further adjustment repeat Step 1 to 9 5 0 5 0 UTILI...

Page 200: ... unplug the power plug Failure to observe these steps may result in a fire or electrical shock Do not use alcohol benzene paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the printer it may result in a fire or electrical shock IMPORTANT Be careful not to use a cleaning agent other than water or a mild detergent diluted with water as...

Page 201: ...e USB cable b b b b and then disconnect the power plug from the AC power outlet c c c c 2 Firmly wring a soft cloth dampened with water or a mild detergent diluted with water and wipe off the dirt If you use a mild detergent for cleaning be sure to wipe away the detergent with a soft cloth dampened with water a a b c ...

Page 202: ...enance 6 Cleaning the Outside of the Printer 3 After wiping off the dirt wipe the printer with a dry cloth 4 When the printer is completely dry plug the power plug into the AC power outlet and then connect the USB cable ...

Page 203: ...rinter NOTE For details on the installation site see Getting Started Guide 1 Turn the printer and computer OFF a a a a remove the USB cable b b b b and then disconnect the power plug from the AC power outlet c c c c WARNING Be sure to turn the printer and computer OFF unplug the power plug and then disconnect all the interface cables from the printer before moving the printer Otherwise the power c...

Page 204: ...6 33 Routine Maintenance 6 Moving the Printer 2 Remove all the interface cables and the power cord from the printer 3 Pull out the paper cassette ...

Page 205: ...the front side securely hold the printer by the lift handles located on the lower portion of the printer with both hands CAUTION This printer weighs approximately 16 2 kg without the paper cassette installed Please be careful not to hurt your back or other portions of your body when carrying the printer ...

Page 206: ...so you may drop the printer resulting in personal injury Be sure to hold the printer from the front side when carrying it If you hold the printer from the rear side you may get off balanced and drop the printer resulting in personal injury Do not carry the printer with the paper cassette attached If you do so the paper cassette may drop resulting in personal injury ...

Page 207: ...rocedure for installing the paper feeder see Getting Started Guide 5 Put the printer down carefully at the new installation site CAUTION Put the printer down slowly and carefully Be careful not to hurt your hands IMPORTANT Secure sufficient space around the printer at the installation site so that you can install the optional accessories and connect cables 6 Set the paper cassette in the printer P...

Page 208: ... printer for reasons such as relocating remove the toner cartridge and store the printer and the parts in the package that they came in with the protective materials attached in order to prevent them from being damaged while being transported If the original package and packing materials are not available find an appropriate box and packing materials and pack the printer and the parts appropriatel...

Page 209: ...fety Instructions See p xv Do not place any heavy objects on the printer trays or covers This may result in damage to the printer Do not leave the front cover open longer than required Exposing the printer to direct sunlight or strong light may result in deterioration in print quality Avoid vibration while the printer is printing This may result in deterioration in print quality Be sure not to ope...

Page 210: ...rinter to cool down sufficiently before covering the printer If you do not plan to use the printer for a long period of time unplug the power plug from the AC power outlet Do not use or store the printer in a room where chemicals are used The surroundings of the face down output tray and face up output tray are hot during printing or immediately after printing When taking out of the paper or remov...

Page 211: ...6 40 Routine Maintenance 6 Handling the Printer ...

Page 212: ...e appearing When You Have Trouble Printing 7 2 Paper Jams 7 4 Procedure for Clearing Paper Jams 7 7 Message List 7 22 Service Call Display 7 34 When You Cannot Obtain Appropriate Printout Results 7 36 Problems with the Power or Printer Operation 7 36 Problems with the Printout Results 7 39 Print Quality Problems 7 42 ...

Page 213: ...rint setting in the application is inappropriate See the instruction manual supplied with your application The process has been changed due to insufficient memory See Message List on p 7 22 Paper that cannot be used with this printer is being used See Paper Requirements on p 3 2 The toner cartridge needs to be replaced soon See Replacing the Toner Cartridge on p 6 2 Miscellaneous Problems See Mess...

Page 214: ...e Turning the Printer ON OFF on p 2 2 The printer is offline See Online and Offline on p 2 7 The cable is not connected properly See Getting Started Guide NO size PAPER is being displayed See Printing from the Paper Cassette on p 3 21 See Printing from the Multi purpose Tray on p 3 38 PAPER JAM is being displayed See Paper Jams on p 7 4 CHECK TONER is being displayed See Replacing the Toner Cartri...

Page 215: ...them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains When removing paper jammed inside the printer remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physi...

Page 216: ...Be sure not to touch the high voltage contacts A or electrical contact B shown in the figure as this may result in damage to the printer Be sure not to touch the transfer roller C This may result in deterioration in print quality B A C ...

Page 217: ...f the face down output tray and face up output tray are hot during printing or immediately after printing When taking out of the paper or removing jammed paper be careful not to touch the surroundings of the face down output tray or face up output tray ...

Page 218: ...ear when the cover is open take a note of them if required The messages indicate where the paper is jammed and there are the following kinds Displayed Message Paper Jam Location DUPLEX UNIT Duplex print transport area OUTPUT AREA Face up output tray or face down output tray FRONT COVER Inside the front cover TRAY AREA Multi purpose tray CASS 1 AREA Cassette 1 CASS 2 AREA Cassette 2 Only when the p...

Page 219: ...8 Troubleshooting 7 Paper Jams 2 If you are using the multi purpose tray and see the jammed paper inside the multi purpose tray simply pull out the paper to remove it 3 Close the multi purpose tray b c a ...

Page 220: ...pen the front cover While pressing the lever on the top of the front cover open it gently 5 Remove the toner cartridge from the printer NOTE For details on handling toner cartridges see Precautions for Handling Toner Cartridges on p 6 16 ...

Page 221: ...e bag 7 Raise the transport guide then tilt it toward you Holding the green tab raise the transport guide then tilt it toward you CAUTION Do not take your hands off the transport guide The transport guide may snap back to its original position and this may result in personal injury ...

Page 222: ...f the jammed paper cannot be removed easily do not try to remove it forcefully but proceed to the next step 9 Gently move the transport guide back to its original position CAUTION Do not take your hands off the transport guide until the transport guide moves back to its original position The transport guide may snap back to its original position and this may result in personal injury ...

Page 223: ...MPORTANT If the jammed paper cannot be removed easily do not try to remove it forcefully but proceed to the next step NOTE If no toner is on the removed paper it may adhere to the paper to be printed next 11 Open the face up output tray Open the face up output tray completely as shown in the figure ...

Page 224: ...ubleshooting 7 Paper Jams 12 Turn the green dial in the face up output tray in the direction of the arrow to send any jammed paper When you have been performing 2 sided printing 13 Close the face up output tray ...

Page 225: ...7 14 Troubleshooting 7 Paper Jams 14 Close the front cover Close the front cover completely until it clicks 15 Pull out the paper cassette ...

Page 226: ...oubleshooting 7 Paper Jams If the paper feeder is installed pull out the paper cassette of the paper feeder also 16 Push any jammed paper downward slowly and forcefully to remove it In case of the printer unit ...

Page 227: ... In case of the paper feeder If you have not been performing 2 sided printing proceed to Step 20 IMPORTANT Do not touch the feed rollers A in the printer unit and paper feeder This may result in damage to the printer or printer error A ...

Page 228: ...Troubleshooting 7 Paper Jams 17 Open the duplex print transport guide Press the green toner cover release tab A as shown in the figure 18 Remove any jammed paper by pulling it in the direction of the arrow A ...

Page 229: ...ake sure that the duplex print transport guide is closed completely If the duplex print transport guide is not closed completely this may result in misfeeds or paper jams 20 Set the paper cassette in the printer Push the paper cassette into the printer firmly until the front side of the paper cassette is flush with the front surface of the printer ...

Page 230: ...9 Troubleshooting 7 Paper Jams If the paper feeder is installed set the paper cassette of the paper feeder also 21 Open the front cover While pressing the lever on the top of the front cover open it gently ...

Page 231: ...e the toner cartridge out of the protective bag 23 Push the toner cartridge into the printer until it touches the back of the printer while aligning A on both sides of the toner cartridge with the toner cartridge guides inside the printer A A ...

Page 232: ...7 21 Troubleshooting 7 Paper Jams 24 Close the front cover Close the front cover completely until it clicks ...

Page 233: ...ning Message does not appear even when the printer is in a warning status For a message with the Error Skip mark you can skip the error by pressing Online and continue printing However part of the print data may be missing or it may not be printed properly When you want to stop the process perform a soft reset to eliminate the cause of the error press Online and then print again Also you can autom...

Page 234: ...medy Turn the power OFF install or remove the paper feeder then turn the printer ON again See Getting Started Guide Cause 3 The connector of the optional paper feeder is disconnected Remedy Turn the printer OFF unplug the power plug from the AC power outlet and contact your local authorized Canon dealer Cause 4 A paper feeder that is not for this printer is installed Remedy Turn the power OFF inst...

Page 235: ...he toner cartridge out of the printer shake it gently 5 or 6 times to evenly distribute the toner and then reinstall the toner cartridge If the message is displayed or white patches appear on the images even after applying this remedy replace the toner cartridge with a new one If the printer is not online after closing the front cover press Online See Replacing the Toner Cartridge on p 6 2 16 CHEC...

Page 236: ...and replace it with a new one See Replacing the Toner Cartridge on p 6 2 1H CHK TNR CONN Warning Message Cause There is a possibility that the toner cartridge is not installed properly Remedy 1 Remove the toner cartridge then reinstall it properly Remedy 2 If 1H CHK TNR CONN appears and there is a problem with the print quality even after applying the Remedy 1 remove the toner cartridge and replac...

Page 237: ...which an error has occurred is not printed 30 MEMORY FULL Error Skip Cause 1 The work memory has run out while the system is processing the data Remedy The printer continues printing by pressing Online However the data with which an error has occurred may not be printed properly Cause 2 If this error has occurred while the printer is ON The amount of memory specified in NVRAM could not be secured ...

Page 238: ...n perform 2 sided printing and then print again 33 WORK MEM FULL Error Skip Cause The work memory for each operation mode cannot be secured Remedy 1 The printer continues printing by pressing Online However the data with which an error has occurred is not printed properly IMPORTANT When you continue printing by pressing Online be aware that the data of overlay or macro that is already registered m...

Page 239: ...an error has occurred are not printed Remedy 2 Perform a soft reset in the RESET menu specify the paper size smaller and then print again Remedy 3 Perform a soft reset in the RESET menu set GRADATION LEVEL See p 5 27 in the QUALITY MENU options in the SETUP menu to STANDARD and then print again Remedy 4 If 2 SIDED PRINT in the FEEDER MENU options in the SETUP menu is set to ON specify OFF and then...

Page 240: ...ly Remedy 2 Print again using a printer driver that supports image data formats 58 JOB MEM FULL Error Skip Cause There is not sufficient free RAM space to process jobs Remedy 1 If you are processing multiple jobs at once press Online to cancel printing wait for other jobs complete and then print again Remedy 2 If the job data is too large divide the job and print again 59 JOB RX ERROR Error Skip C...

Page 241: ...ler A5 nn ERROR nn represents two digit alphanumeric characters Cause A problem has occurred and the printer does not operate properly Remedy Cycle the power of the printer If the message appears even after cycling the power of the printer note down the message in the display and contact your local authorized Canon dealer A7 nn ERROR nn represents two digit alphanumeric characters Cause A problem ...

Page 242: ...ver that this printer does not support Remedy 1 Change the version of the UFR Printer Driver to that this printer supports and then print again Remedy 2 Perform Error Skip then continue printing However the data with which an error has occurred is not printed properly D8 SYNTAX ERROR Cause Invalid data is sent when printing using UFT II Printer Driver Remedy 1 Press Online to continue printing fro...

Page 243: ...contact your local authorized Canon dealer FF FONT FULL Error Skip Cause Because of too many fonts to be registered the field font table for registering font information has run out and overflowed Remedy The printer continues printing by pressing Online However the page with which an error has occurred is not printed properly FM SIZE ERROR Error Skip Cause There is some font with its size exceeds ...

Page 244: ...ze specified in the application or the one specified by scaling factors specify the setting properly See Printing from the Multi purpose Tray on p 3 38 Remedy 3 Press Feeder Selection then select the paper cassette in which the paper of the matched size is loaded See Selecting a Paper Source on p 3 12 Remedy 4 Press Online then print to the currently loaded paper forcibly If you are using multi pu...

Page 245: ...lem has occurred inside the printer Cycle the power of the printer using the following procedure If the message does not disappear after cycling the power of the printer several times contact your local authorized Canon dealer n represents a number A problem has occurred with the fixing unit of the printer Perform the following procedures from the Step 2 to contact your local authorized Canon deal...

Page 246: ...splay 3 Turn the printer OFF a a a a remove the USB cable b b b b and then disconnect the power plug from the AC power outlet c c c c 4 Contact your local authorized Canon dealer When contacting your Canon dealer please report the problems and code number eight digit alphanumeric characters that you have noted a a b c ...

Page 247: ...the Power or Printer Operation The printer cannot be turned ON Cause The power plug is unplugged from the AC power outlet Remedy Plug the power plug into the AC power outlet Cause The printer is plugged to an extension cord or multiple power strip Remedy Plug the power plug of the printer directly into the AC power outlet on the wall Cause The breakers have tripped Remedy Reset the breakers on the...

Page 248: ... cable once then connect it again Remedy 2 Replace the LAN cable with another one then connect it Cause 2 The cable is connected to the UP LINK cascade port on the hub Remedy 1 Connect the LAN cable to a port with a X mark Remedy 2 If the hub has a UP LINK cascade switch switch to X Cause 3 A cross LAN cable is being used Remedy 1 Replace the cable with a straight LAN cable Remedy 2 Connect the cr...

Page 249: ... in the memory the Job indicator is on Remedy Press Online to place the printer offline then select FORM FEED in the RESET menu See Canceling a Job on p 2 9 A paper jam occurs each time you print Cause 1 The amount of the paper loaded in the paper cassette or multi purpose tray exceeds the load limitation Remedy Reduce the amount of paper to within the load limitation and print again See Printing ...

Page 250: ...driver installed for Windows Remedy Install the supplied printer driver for Windows then print again See Driver Guide Cause 2 The printer setting in the DOS application is not appropriate Remedy Specify the printer setting in the DOS application to the one that is compatible with this printer See Driver Guide A blank page cannot be printed Cause PAPER SAVE is set to ON Remedy When printing a blank...

Page 251: ...ocument with no margins was printed Remedy 1 Secure a margin of 5 mm or more 10 mm or more for envelopes around the data then print again Data cannot be printed within a 5 mm margin 10 mm for envelopes on all sides of the paper See the instruction manual supplied with your application Remedy 2 If you select the Print with Upper Left of Sheet as Starting Point check box in the Finishing Details dia...

Page 252: ...t See Loading Paper in the Paper Cassette on p 3 23 Loading Paper in the Multi purpose Tray on p 3 39 Cause 2 Paper is damp since the paper has been stored in unsuitable condition Remedy Replace the paper with new one and print again See Paper Requirements on p 3 2 Paper curls Cause 1 Paper is damp since the paper has been stored in unsuitable condition Remedy Replace the paper with new one and pr...

Page 253: ...isplayed in the display turn the power OFF wait for 10 seconds or longer and then turn the power ON again This may clear the message Remedy 2 If the message does not disappear even after applying the Remedy 1 contact your local Canon dealer for servicing Print Quality Problems White streaks appear Cause 1 Toner in the toner cartridge is running out Remedy Take the toner cartridge out of the printe...

Page 254: ...TUP menu to OFF The overall print result is dark Cause 1 The setting for the toner density is not appropriate Remedy Adjust DENSITY See p 5 28 in the QUALITY MENU options in the SETUP menu Cause 2 The printer is exposed to direct sunlight or strong light Remedy Move the printer to a place where it will not be exposed to direct sunlight or strong light Alternatively move the strong light source awa...

Page 255: ...smaller than the printable area for the envelope size The paper is printed completely black Cause The drum in the toner cartridge has deteriorated Remedy Replace the toner cartridge with a new one See Replacing the Toner Cartridge on p 6 2 Toner does not fix well Cause 1 Paper is inappropriate Remedy Replace the paper with one that can be used with this printer See Paper Requirements on p 3 2 Caus...

Page 256: ...Mode 8 2 The Lists Common to Certain Settings in the Operation Mode 8 4 Typeface Samples 8 5 Scalable Fonts PCL 8 5 Bitmapped Fonts PCL 8 7 Symbol Sets Supported 8 8 Character Code Tables 8 8 ISO Substitution Tables 8 27 Specifications 8 31 Hardware Specifications 8 31 Controller Specifications 8 34 Software Specifications 8 34 Dimensions of Each Part 8 35 Index 8 37 ...

Page 257: ... the operation mode IMPORTANT The following lists are samples The contents may partially differ from the lists printed by your computer Configuration Page The capacity of the built in RAM and the settings for the common printing environment are printed 1 Make sure that the printer is online 2 Press Utility to display the UTILITY menu 3 Press to display CONFIG PAGE 4 Press OK to output the page ...

Page 258: ...n Adjustment Print Displays the current printing positions of each paper source Adjust the printing positions referring to this print For more details see Adjusting the Printing Position on p 6 24 1 Press Feeder Selection 2 Select PAPER SOURCE using and then press OK 3 Select the paper source that you want to check the printing position using and then press OK 4 Make sure that the printer is onlin...

Page 259: ...IMPORTANT The following list is a sample The contents may partially differ from the lists printed by your computer PCL Font List A list of the fonts that can be used in the PCL mode is printed 1 Make sure that the printer is online 2 Press Utility to display the UTILITY menu 3 Press to display PCL UTILITY 4 Press OK to display Exclusive Utilities for PCL 5 Press to display FONTS LIST 6 Press OK to...

Page 260: ...ts PCL Courier CG Times CG Times Bold CG Times Italic CG Times Bold Italic CG Omega CG Omega Bold CG Omega Italic CG Omega Bold Italic Coronet Clarendon Condensed Bold Univers Medium Univers Bold Univers Medium Italic Univers Bold Italic Univers Condensed Medium Univers Condensed Bold Univers Condensed Medium Italic Univers Condensed Bold Italic Antique Olive Antique Olive Bold Antique Olive Itali...

Page 261: ...Helvetica Narrow Helvetica Narrow Bold Helvetica Narrow Oblique Helvetica Narrow Bold Oblique Palatino Roman Palatino Bold Palatino Italic Palatino Bold Italic ITC Avant Garde Gothic Book ITC Avant Garde Gothic Demi ITC Avant Garde Gothic Book Oblique ITC Avant Garde Gothic Demi Oblique ITC Bookman Light ITC Bookman Demi ITC Bookman Light Italic ITC Bookman Demi Italic New Century Schoolbook Roman...

Page 262: ...gs ITC Zapf Dingbats Courier Bold Courier Italic Courier Bold Italic Letter Gothic Letter Gothic Bold Letter Gothic Italic CourierPS CourierPS Bold CourierPS Oblique CourierPS Bold Oblique Line Printer 10U Line Printer 8U Line Printer 0N Line Printer 11U Line Printer 12U Line Printer 1U Line Printer 2N Line Printer 5N Line Printer 6N Line Printer 9N ...

Page 263: ...8 8 Symbol Sets Supported Appendix 8 Symbol Sets Supported This section provides a list to the character code tables for the characters in each symbol set Character Code Tables Roman 8 8U ...

Page 264: ...8 9 Appendix 8 Symbol Sets Supported Roman 9 4U ISO 8859 1 Latin 1 0N ...

Page 265: ...8 10 Appendix 8 Symbol Sets Supported ISO 8859 2 Latin 2 2N ISO 8859 9 Latin 5 5N ...

Page 266: ...8 11 Appendix 8 Symbol Sets Supported ISO 8859 15 Latin 9 9N PC 8 Code Page 437 10U ...

Page 267: ...8 12 Appendix 8 Symbol Sets Supported PC 8 D N Danish Norwegian 11U PC 850 Multilingual 12U ...

Page 268: ...8 13 Appendix 8 Symbol Sets Supported PC 858 Multilingual with Euro 13U PC 852 Latin 2 17U ...

Page 269: ...8 14 Appendix 8 Symbol Sets Supported PC Turkish 9T Windows 3 1 Latin 1 19U ...

Page 270: ...8 15 Appendix 8 Symbol Sets Supported Windows 3 1 Latin 2 9E Windows 3 1 Latin 5 5T ...

Page 271: ...8 16 Appendix 8 Symbol Sets Supported DeskTop 7J PS Text 10J ...

Page 272: ...8 17 Appendix 8 Symbol Sets Supported Ventura International 13J Ventura US 14J ...

Page 273: ...8 18 Appendix 8 Symbol Sets Supported Microsoft Publishing 6J Math 8 8M ...

Page 274: ...8 19 Appendix 8 Symbol Sets Supported PS Math 5M Ventura Math 6M ...

Page 275: ...8 20 Appendix 8 Symbol Sets Supported PI Font 15U Legal 1U ...

Page 276: ...8 21 Appendix 8 Symbol Sets Supported Windows 3 0 Latin 1 9U ISO 8859 10 Latin 6 6N ...

Page 277: ...8 22 Appendix 8 Symbol Sets Supported PC 775 26U PC 1004 9J ...

Page 278: ...8 23 Appendix 8 Symbol Sets Supported Windows Baltic 19L MC Text 12J ...

Page 279: ...8 24 Appendix 8 Symbol Sets Supported Symbol 19M Wingdings 579L ...

Page 280: ...8 25 Appendix 8 Symbol Sets Supported Dingbats 14L PC 860 Portugal 20U ...

Page 281: ...8 26 Appendix 8 Symbol Sets Supported PC 865 Norway 25U PC 8 Greek Alternate Code Page 437 14G ...

Page 282: ...8 27 Appendix 8 Symbol Sets Supported ISO 6 ASCII 0U ISO Substitution Tables ISO 4 United Kingdom 1E ...

Page 283: ...8 28 Appendix 8 Symbol Sets Supported ISO 11 Swedish 0S ISO 60 Danish Norwegian 0D ...

Page 284: ...8 29 Appendix 8 Symbol Sets Supported ISO 21 German 1G ISO 69 French 1F ...

Page 285: ...8 30 Appendix 8 Symbol Sets Supported ISO 15 Italian 0I ISO 17 Spanish 2S ...

Page 286: ...aper size paper type print copies and the settings of the fixing mode This is because the safety function that prevents damage caused by heat becomes active Warm up time 20 C 68 F 0 second Approximately 9 seconds when the printer is ON May vary depending on the use conditions such as the menu setting availability of the optional accessories and installation environment First print time When printi...

Page 287: ...nvelope DL Envelope COM10 Envelope C5 Envelope Monarch Envelope B5 Custom sizes When loading paper in portrait orientation Width 76 2 to 215 9 mm Length 127 0 to 355 6 mm When loading paper in landscape orientation Width 127 0 to 215 9 mm Length 127 0 to 215 9 mm Paper capacity approx 100 sheets 64 g m2 Automatic 2 sided printing A4 Legal Letter Paper output Face down Face up Output capacity Face ...

Page 288: ...O IEC 19752 2 on printing A4 size paper with the default print density setting 2 ISO IEC 19752 is the global standard related to Method for the determination of toner cartridge yield for monochromatic electrophotographic printers and multi function devices that may contain printer components issued by ISO International Organization for Standardization Weight Printer unit and included parts Printer...

Page 289: ...fonts Printable area PCL5e PCL6 Data cannot be printed within a 4 23 mm 10 mm for envelopes margin on all sides of the paper UFR II Data cannot be printed within a 5 mm 10 mm for envelopes margin on all sides of the paper If you have selected the Print with Upper Left of Sheet as Starting Point check box in the Finishing Details dialog box in the printer driver you can extend the printable area to...

Page 290: ...sions of Each Part Printer unit Standard state State with the paper feeder installed mm 460 410 158 210 273 445 Paper cassette Face up output tray Multi purpose tray mm 475 410 158 210 411 445 Paper cassette Face up output tray Multi purpose tray ...

Page 291: ...8 36 Appendix 8 Dimensions of Each Part Paper feeder unit PF 36 478 445 168 165 mm ...

Page 292: ...21 5 18 CASSETTE2 SIZE 3 21 5 18 Character Code Tables 8 8 CLEANING 5 43 Cleaning the Fixing Roller 6 21 Clearing Paper Jams 7 7 Condensation 6 19 CONFIG PAGE 5 43 Configuration Page 8 2 CONNECT RECOG 5 34 CONTROL MENU Options 5 2 Control Panel 1 8 COPIES 5 23 CUSTOM SIZE 5 39 D DATE AND TIME 5 13 DATE SETTING 5 13 DAYLIGHT SAVING 5 14 DEEP SLEEP TIME 5 16 DEEPSLEEP TIMER 5 16 DENSITY 5 28 Dimensi...

Page 293: ...ONNECTION 5 30 IMGE REFINEMENT 5 27 INIT N W SET 5 33 INTERFACE MENU Options 5 4 INVLDPAPER TRAY 5 20 ISO Substitution Tables 8 27 J Job Indicator 1 8 Job Key 1 8 4 6 JOB LOG LIST 5 45 JOB Menu 4 12 5 8 K Keys 4 5 L Labels 3 4 3 40 LAN Connector 1 7 Laser Beam xix LAYOUT MENU Options 5 4 Lift Handles 1 6 M Menu Categories 4 3 Menu Functions 4 2 Menu Functions and Menu Operation 4 9 Message 7 22 Me...

Page 294: ...TY 5 43 PITCH 5 39 Plain Paper 3 4 3 40 POINT SIZE 5 39 POW SAVE TIMER 5 15 POWER SAVE MODE 5 10 Power Save Mode 2 4 POWER SAVE TIME 5 11 POWER SAVE TIME TIMER SETTINGS 5 15 Power Socket 1 7 Power Supply Problems 7 36 Turning the Printer OFF 2 3 Turning the Printer ON 2 2 Power Switch 1 6 2 2 2 4 Print Quality Problems 7 42 Printer Cleaning 6 29 Handling 6 38 Moving 6 32 Operation Problems 7 36 Pr...

Page 295: ...Symbol Sets Supported 8 8 T TCP IP SETTINGS 5 31 TIME SETTING 5 13 TIME ZONE 5 14 TIMER SETTINGS 5 14 Toner Cartridge Handling 6 16 Replacement 6 2 6 8 Storage 6 19 Using Up Toner 6 3 Toner Cartridge Guide 1 7 TONER SAVE 5 28 Transparencies 3 4 3 40 Transport Guide 1 7 TRAY PAPER SIZE 3 38 5 17 TRAY PRIORITY 5 19 Typeface Samples 8 5 U UFR II SETUP Options 5 7 UNIT OF MEASURE 5 40 USB Connector 1 ...

Page 296: ...R IE 684AB CANON INC 2005 ...

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