Error Messages
13-14
13
T
ro
u
b
le
s
hootin
g
List of Error Codes without Messages
If an error occurs while a document is being sent or received, an error code is
displayed on the job log in the System Monitor screen, and is included in various
reports. Check what the error code is, and then take the required steps to solve the
problem. (See "Report and List Samples," on p. 14-2, and Chapter 9, "Checking/
Changing the Send/Receive Status.")
NOTE
If a send job is canceled, <STOP> is printed in the Results column on the Send report.
# 001
Cause 1
Originals are jammed in the paper supply opening of the feeder.
Remedy
Check the originals and scan settings, and then try scanning again.
Cause 2
Different sized originals were scanned without setting the Different Size
Originals mode.
Remedy
Set the Different Size Originals mode, and then try scanning again.
Cause 3
Different sized originals were scanned in the 2-Sided Original without setting
the Different Size Originals mode.
Remedy
Set the Different Size Originals mode, and then try scanning again.
# 003
Cause
Communications that take longer than the preset time (64 minutes) caused the
error.
Remedy 1 Reduce the resolution or divide the document into two or more parts, and then
try sending the document again. (See "Resolution," on p. 3-12.)
Remedy 2 When receiving a document, ask the remote party to either reduce the
resolution at which the document is scanned, or divide the document into two or
more parts before sending it.
# 005
Cause 1
The recipient did not answer within 35 seconds.
Remedy
Confirm that the recipient's machine is able to communicate, and then try again.
Cause 2
The receiving machine is not a G3 fax.
Remedy
Check the type of machine that the recipient has.
Summary of Contents for Color imageRUNNER C2880i
Page 2: ......
Page 3: ...Color imageRUNNER C3380 C3380i C2880 C2880i Sending and Facsimile Guide 0 Ot ...
Page 28: ...xxvi ...
Page 68: ...Canceling a Job 1 40 1 Introduction to Sending and Fax Functions ...
Page 130: ...Changing Color Modes 3 24 3 Basic Scanning Features ...
Page 190: ...Job Recall 5 40 5 Sending Documents ...
Page 210: ...Fax Information Services 7 10 7 Special Fax Functions ...
Page 280: ...Selecting the Line for Sending 9 54 9 Customizing Communications Settings ...
Page 320: ...Erasing One Touch Buttons 10 40 10 Storing Editing Address Book Settings ...
Page 422: ...Questions Answers 13 40 13 Troubleshooting ...
Page 468: ...Index 14 46 14 Appendix ...
Page 469: ......