Print Quality is Poor or Contains Errors
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Troubleshooting
Printing is Blurred/Colors are Wrong
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Print the nozzle check pattern to ensure that ink is output correctly.
If the nozzle check pattern does not print correctly, clean the printhead.
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Printing the Nozzle Check Pattern
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If the problem is not resolved after cleaning the printhead several times, replace either of
the ink tanks. If print quality still remains poor, the printhead may be worn out. Contact
the Customer Care Center.
Note
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Always ensure you dispose of the protective cap from a printhead.
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Ensure you are printing on the correct side of the media.
You can only print on one side of certain media.
