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Canon Arizona 2300 Series, Operation Manual

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Configure remote assistance

Introduction

Enable and configure remote assistance to give the service organization access to your system.
The service technician is then able to operate your system and provide assistance remotely.

Before you begin

Make sure you have enabled the Remote Service connection (see 

Enable the Remote Service

connection on page 219

).

Procedure

1.

On the operator panel click on [Settings] 

→

[Remote Service].

2.

Tick the checkbox [Enable remote assistance]

3.

In the box next to [Remote assistance session timeout (hours)Remote assistance session timeout
[1-168 hours]] fill in the time in hours you want the remote assistance session to automatically
end.

4.

Click on [Test remote connection] to check whether the connection was successfully established.

NOTE

• When you cannot connect remote assistance, contact your local Service

representative.

• Since a remote assistance session is established via a point to point connection, only

this specific system and none of the other systems at your site can be reached.

• Disable the remote connection when you want to terminate the connection with the

service organization. Then you are always in control.

Configure remote assistance

222

Chapter 10 - Troubleshooting

Summary of Contents for Arizona 2300 Series

Page 1: ...Arizona 2300 series Operation guide 2020 2022 Canon Production Printing ...

Page 2: ...applications The content of this publication may be subject to changes from time to time without notice CANON PRODUCTION PRINTING SHALL NOT BE LIABLE FOR ANY DIRECT INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THE CONTENTS OF THIS PUBLICATION Language Original instructions that are in American English Trademarks Canon is a registered trademark of ...

Page 3: ...on software against cyber security threats Policy Guidelines Rules Canon s Secure Development Life Cycle SDLC process is an agile based development process that also models itself comparing with the National Institute of Standards and Technology NIST and Open Web Application Security Project aka OWASP It uses the practice of sprints to take advantage of the continuous delivery and flexibility that...

Page 4: ... of open source software modules contained in the above identified Canon Production Printing software of which you legitimately would like to obtain the source code We will provide you with a find place where you can obtain a machine readable copy of the source code or we will deliver a complete machine readable copy of the corresponding source code of the respective open source software component...

Page 5: ...aintenance Tasks 52 Counters Module 53 Settings Module 55 Tools and Utilities Module 59 Software Update Module 62 Chapter 4 Operate the Printer 63 Training Requirements 64 Printer Power ON and Off 65 Manage the FLOW Table 66 The table layout 66 The Table Vacuum System 67 Set the vacuum level for the Flow table 68 Media Registration 70 Print rulers on the table 74 Print a Job 75 Print workflow 75 B...

Page 6: ...33 Select the Best Workflow 133 Set Up a Printer Flood Fill 134 Create Spot Data with the Spot Layer Tool 135 How to Access the Spot Layer Tool 137 Create Spot Data in Photoshop 139 Prepare Spot Data in Adobe Illustrator 142 How to Overprint Spot Data in Illustrator 144 How to Place Raster Images in Illustrator 147 How to Create a Spot Channel Path in Illustrator 148 How to Set Up a File for Prefl...

Page 7: ...n the Carriage Rails 202 Change Ink Filter 204 Bleed an Ink Filter 207 Roll Media Option Maintenance 210 RMO Maintenance Guidelines 210 Clean the Rubber Capstan 211 Remove Stains 212 Remove Uncured Ink on the Capstan 214 Chapter 10 Troubleshooting 217 Troubleshooting Overview 218 Enable the Remote Service connection 219 Configure remote assistance 222 Install software updates with Remote Service 2...

Page 8: ...Contents 8 ...

Page 9: ...Chapter 1 Introduction ...

Page 10: ...ncerning operations that may lead to death or injury to persons if not performed correctly To use the machine safely always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to in jury to persons if not performed correctly To use the ma chine safely always pay attention to these cautions This indication can concern hazards that have a specific CAU TION...

Page 11: ... notes is highly recommended Body protection symbols This manual uses the following body protection symbols to indicate that it is important to protect yourself before performing a specific task or action Symbol Type of symbol Indicates IMPORTANT Hand protection Wear the mentioned type of gloves when you perform this task or action IMPORTANT Eye protection Use the mentioned type of eye protection ...

Page 12: ...terial rates are charged for any service not covered under a maintenance agreement Before calling to report a problem gather as much information about the problem as possible and have it ready to provide to your customer care center Responsibilities of the Operator The printer operator must be properly trained Canon Production Printing provides training for the operator in the use of the printer h...

Page 13: ...Arizona 2300 series in Europe Canon Production Printing Netherlands B V Van der Grintenstraat 10 5914HH Venlo The Netherlands Telephone 31 77 359 2222 Fax 31 77 354 4700 Email info cpp canon Available documentation and training Chapter 1 Introduction 13 ...

Page 14: ...Maximum 50 8 mm 2 0 Media Weight Maximum 34 kg m 7 lbs ft Nozzle Drop Volume Variable droplet sizes 6 to 30 picolitres User Interface LCD flat panel monitor and mouse on a user positioned podium Curing System UV LED curing lamps with variable power settings Power Requirements Refer to the PSDS available from the http down loads cpp canon 2 x 200 240 Vac 50 60Hz Circuit Breaker North America 20A Eu...

Page 15: ...Chapter 2 Safety Information ...

Page 16: ...CULAR PURPOSE OF USE OR NON INFRINGEMENT CANON PRODUCTION PRINTING SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THE CONTENTS OF THIS PUBLICATION Canon Production Printing reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any pe...

Page 17: ...for damages from Failure to comply with the User Documentation Work performed incorrectly on the machine Unauthorized modifications The following indicators are used in the User Documentation to identify and categorize the level of the seriousness of hazard Symbol Type Description WARNING Indicates a warning concerning operations that may lead to injury or even death to persons if not performed co...

Page 18: ...Mandatory action Wear protecting gloves as prescribed in this document when performing a task or action in this area Mandatory action Wear protection clothing as prescribed in this document when performing a task or action in this area Mandatory action Read the user instruction manual user documentation before starting work or before operating equipment or machinery The following labels are used i...

Page 19: ...ht Take care to avoid injury to eyes when in the vi cinity of optical radiation Caution Infrared light Take care to avoid injury to eyes and skin when in the vicinity of optical radiation Label Type Description Warning Electricity Warning shock hazard Dis connect all power plugs from their electri cal outlet before you start a maintenance or repair action Warning Electricity Warning high touch cur...

Page 20: ...ation For continued protection against fire and electric shock replace on ly with same type and rating of fuses 1 CAUTION Warning Optical radiation Read the user documentation before you perform this task or action Translation Avoid looking directly at lamps Optical radiation according EN 12198 Category 2 Special restrictions and protective measures are essential when the machine is used in the wo...

Page 21: ...ing WARNING Do not scratch abrade heat twist bend or place a heavy object on the power cord or cause any other damage to it The use of a damaged power cord e g exposed core wire or broken wire could result in an electrical shock fire or malfunction of the machine If the power cord is damaged immediately switch off the power switch and unplug the power cord from the power outlet Contact your author...

Page 22: ... Operation WARNING Do not lean lie or stand on any part of the machine including parts that can be pulled outwards e g media drawers Read the User Documentation carefully before operating the machine In case of any questions or uncertainties regarding the content of this document contact your authorized sales or service representative Before you start to work with the machine familiarize yourself ...

Page 23: ...fety interlock devices Disabling or otherwise defeating safety interlock devices will cease their function as safety guard and may create hazardous conditions for all people operating the machine CAUTION Repairs to the machine may only be performed by authorized service representatives Service areas may only be opened by authorized service representatives Do not remove covers and panels that are f...

Page 24: ...f fluids or foreign bodies disconnect the machine from the power supply and contact your authorized service representative Consumables supplies and maintenance materials WARNING Do not throw ink or ink containing parts or contaminated parts into an open flame Do not leave ink or ink containing parts or contaminated parts within reach of children Store consumables supplies and maintenance materials...

Page 25: ...ing to local regulations If ink contacts your skin clean immediately with soap and water Do not use alcohol or other solvents If ink contacts your eye s flush with water consult the ink related Safety Data Sheet SDS and contact a doctor Inks are not suitable for food related or children related applications Keep a distance of at least 1 0 m from the print carriage to prevent inhalation of uncured ...

Page 26: ...ress or touch the LCD display surface with a hard material because the polarizer at the surface can be easily scratched The LCD module can get damaged when you drop pinch too hard or punch the module as it is made of glass When glass breaks be careful you do not get injured by pieces of glass Printing room pollution IMPORTANT Keep your printing room environments clean This prevents dust buildup in...

Page 27: ...rs after receipt CAUTION Discard the bottle if it shows any sign of wear or physical damage cracking or leaking or at expiry Flush must not be exposed to air for long periods Always store flush in a sealed container Flush has a recommended shelf life of one year Discard it after one year has passed Flush is a solvent and should not be splashed or sprayed around sensitive areas such as the electron...

Page 28: ...ur with even brief exposure to UV LED light Serious injuries can result from prolonged exposure to UV and blue light especially if unshielded Keep a distance of at least 1 meter from UV LED units when printing to help prevent eye and skin damage Wear appropriate clothing that protects the skin from UV LED light Gloves and long sleeved work clothes are essential to reduce skins exposure to UV LED l...

Page 29: ...ation Interlock Function The Maintenance Station is located under the carriage and provides access to perform Printhead Maintenance and swab printheads Carriage and Gantry motion motors are disabled when the station drawer is open The Interlock system is automatically reset when the drawer is closed Beacon Light Status A green beacon light is mounted to the top surface of the printer carriage The ...

Page 30: ...ing the printer IMPORTANT The photos in the following table illustrate situations that must be avoided when operating your printer Some of the labels in the pictures may look different on your printer Situations and Actions to Avoid Avoid these Situations For Your Personal Safety 1 Keep the table clear Do not place your hand in the carriage pathway when printer power is on Do not leave any objects...

Page 31: ...4 Hot UV Lamps When the Maintenance Station is open to perform printhead maintenance do not touch the UV LED unit assembly as it can be hot Also be aware that the carriage will move up or down when the Raise Carriage switch is pushed 5 Carriage Crush Hazard Movement of the carriage up and down may be a crush hazard Do not rest your hands in this area during dai ly printhead maintenance as this pro...

Page 32: ...age Do not sit within 5 meters 17 feet of the carriage path Also do not touch the UV LED unit or the surrounding guard as they will be hot and may result in burns of the skin Residual Safety Risks Your Arizona printer is engineered to minimize machine components and operating procedures that may compromise operator safety However in order to maintain some machine operations and functionality certa...

Page 33: ...ss the printer power is off 9 Carriage Guard and Gantry Rails A crushing hazard is created by the movement of the carriage along gantry rails Keep hands away from this area unless the printer power is off A high risk crushing pinch hazard is created by the table and the gantry 10 Table Carriage Pinch Hazard A high risk crushing pinch hazard is created by the table and the carriage 4 Safety Awarene...

Page 34: ...when the Z Axis is moving carriage moves up or down 12 Gantry Shear Hazard A high risk shearing hazard is created by the gantry and the gantry rail Do not place fingers or hands in this area 13 Gantry Frame Shear Hazard A high risk shearing hazard is created by the carriage and the gantry frame 4 Safety Awareness 34 Chapter 2 Safety Information ...

Page 35: ... left to right 16 UV Lamp Heat Hazard Heat hazard the UV LED unit assembly and the surrounding carriage guard can be hot The Carriage Guard is an aluminum fence around the perimeter of the car riage If the guard is not properly seat ed all gantry and carriage motion is disabled UV LED units are switched Off After re seating the Carriage Guard the Operator must provide ac knowledgment to re enable ...

Page 36: ...ware of when using the printer with the Media Roll Option Situation and Action to Avoid Avoid these Situations For Your Personal Safety Do not place your hands near any of the media shafts or the media tension bar when the printer is printing Residual Safety Risks IMPORTANT The photos in the following table illustrate residual risks that must be avoided when operating the RMO with your printer The...

Page 37: ...haft drive motors when the printer is print ing or when the dual foot controls are pressed Do not place your hand on the Media Roll motor enclosure when the green beacon light is On as the gantry may move at any time Roll Media Safety Awareness Chapter 2 Safety Information 37 ...

Page 38: ...Roll Media Safety Awareness 38 Chapter 2 Safety Information ...

Page 39: ...Chapter 3 Navigate the User Interface ...

Page 40: ...on the podium stand and one on each end of the gantry 3 Carriage Guard Protects the operator from exposure to UV light and stops all mo tion if dislodged by an obstacle 4 Maintenance Station Designated area for cleaning the printheads and the underside of the carriage 5 Printer Status Beacon Indicates printer status See Chapter 3 for details 6 UV Lamps UV light is used to cure the ink 7 Automatic ...

Page 41: ...rs Remove unwanted particulate matter from the ink Ink filters are located behind a door under the ink bags 13 Coolant Bottle Provides coolant to maintain correct temperature of the ink in the printheads 14 Vacuum Table Foot Switch Toggles the pump that turns the table vacuum on off Vacuum must be on prior to starting a print 15 Ink Bay There are two ink bays the Primary bay contains CMYK ink and ...

Page 42: ...the mouse is used to select either numeric characters from a virtual keypad or alphanumeric characters from a virtual keyboard These virtual input screens are displayed on the interface LCD monitor when data entry is required Virtual Keypad Operator Interface Module Tabs Interface Modules Tabs Component Function Print Job Control Print tab Provides management of all aspects of working with print j...

Page 43: ...mation about the amount of ink consumed the amount of media printed total printing time and the number of print jobs star ted Printer Settings Settings tab Displays information about and also allows you to change various as pects of the printer Date and Time Network Connections User Inter face Printer Settings and Roll Media Settings if that option is instal led Service and Diagnos tics Service Ta...

Page 44: ... printer The status areas are used to report image and printer status Print Job Control 1 2 3 7 11 4 10 6 8 9 5 Components of the Print Job Control Module Job Control Panels Component Function 1 Job and Printer Status Displays the status and progress of print jobs 2 Printer Messages Panel Displays the last four lines of the log click on the show more link to see more of the log 3 Ink System Status...

Page 45: ... job and updates the job information area The job information area contains offsets print mode information number of copies and overprints and the name of the ONYX profile used The image to be printed is also displayed Jobs can be moved up or down in the list and can either be printed held canceled or deleted 2 Printer Messages or Log Panel The printer status panel is in the top right corner of th...

Page 46: ...tting the printer due to an error Flatbed Settings A dialog window automatically appears when confirmation is required If it is closed before you select Confirm it can be reopened by clicking on this button Media Parameters Enter or confirm the thickness of the media The printer will automatically adjust the carriage height to create the proper print gap for the specified media thickness Media thi...

Page 47: ...the set as required The gantry moves to the park position between each print job The media is changed and the media thickness is confirmed Pushing the start button is required to continue printing the next copy Refer to Customer Application Bulletin 45 Batch Mode Operation on our website https graphiplaza cpp canon for more details and examples Ink Temperature Control This icon switches the ink he...

Page 48: ...ept for a job that is being prepared to print All the jobs are stored locally on the printer hard drive Selecting a job highlights the job and updates the job information area Jobs can be moved up down in the active list using the button on the left Jobs can either be printed held canceled or deleted Jobs canceled from the active list are moved to the inactive list Deleted jobs are removed from th...

Page 49: ...ow 8 Inactive Print Job List Archive List Inactive job list consists of a table and job count summary on top The job count summary displays the total number of inactive jobs The list can be sorted by clicking on the appropriate column header The icons in the first column reflect the job type and status This can be used to sort the list The size column is sorted by image area Date column is sorted ...

Page 50: ...se unidirectional Overprints If the Overprint count is set to greater than 0 zero the printer will re print the image again many times on the same piece of media Job Placement Origin Allows selection of either Origin A Origin B or Dual Origin this is available for XT models only Print Method Flatbed or Roll Mirror Image Allows you to reverse the horizontal orientation Step and Repeat Select the nu...

Page 51: ...is a pull down menu in the Print Job module that allows you to select either Quality Layered or Quality Density the menu allows you to change how it was configured in your ONYX software Quality Matte provides a matte finish to the entire image This is helpful on some media such as FomeCore GatorPlast or Styrene as a glossy image tends to have a matte line at the end of each swath with these media ...

Page 52: ...requency and costs will increase NOTE If you have not performed your daily Printhead Maintenance a dialog box appears with a query to Perform or Postpone this task If you choose to perform Printhead Maintenance the Periodic Maintenance screen will appear and the ink temperature is displayed When the ink is at jetting temperature you can perform Printhead Maintenance The Importance of Printhead Mai...

Page 53: ...yed if available Reset The reset function will zero all the counters in the Resettable column Prints Completed A measurement of the total number of prints completed to date Each completed copy of a job will advance this counter Special prints nozzle check alignment prints etc overprints and cancelled copies do not af fect this counter Display shows measurement in each possible printer configuratio...

Page 54: ...surement in each possible printer configuration flat bed roll to roll and an overall total Ink Consumed A measurement of the total ink consumed on the printer to date This counter does not include the ink consumed by maintenance purges and certain types of special prints ex sep files Display shows measurement by ink color for each possible printer configuration flatbed roll to roll and an overall ...

Page 55: ... is selected the only thing you might want to change is the network name of the printer The settings are displayed to troubleshoot possible network connection problems One situation that would require changes is if your network does not use DHCP to automatically obtain network settings In this case network settings have to be entered manually If you don t know how to do this bring in a network con...

Page 56: ... changed the printer must be restarted for the change to take effect If any settings require a printer restart a reminder will be displayed when that settings is selected User Interface Settings Settings Available The user interface allows you to change the following features Language Measurement Units Hold on queue Delete jobs without confirmation Tie lamp controls Settings Module 56 Chapter 3 Na...

Page 57: ...p on print Media registration pins behavior Enable disable media registration pins End of swath delay Full carriage travel Blank space skipping Composite batch job nesting Custom gantry park position Automatic warm up days and time Weekly Maintenance Day Weekly Maintenance Time Settings Module Chapter 3 Navigate the User Interface 57 ...

Page 58: ...nt of media moved on unload in the selected measurement units NOTE This setting icon is displayed only if the Roll Media Option is installed Remote Service Allows you to set the following Enable connection Remote assistance session timeout hours Enable remote assistance See Enable the Remote Service connection on page 219 for more information Settings Module 58 Chapter 3 Navigate the User Interfac...

Page 59: ...st to the Operator the Ship print the table ruler prints the Nozzle Check print and the Media Step Correction Factor print Special Prints of Interest to the Operator The Ship print is used to determine that the printer output meets quality standards A ship print that is printed at the factory is shipped with each printer It can be used as a comparison with one printed at the customer site The Tabl...

Page 60: ...le check and the Ship print are printed on I O paper while the Ruler Guide Print is printed directly on the table Note that some of the special prints are meant for service technicians only and are not for use by the printer operator Shutdown Use the Shutdown icon when you need to turn the printer power off The printer should be left powered On at all times but there are some exceptions such as so...

Page 61: ...second batch if you have just recently generated log files unless requested to do so by a service technician Tools and Utilities Module Chapter 3 Navigate the User Interface 61 ...

Page 62: ...e upgrade file in some circumstances Illustration How to Upgrade the Firmware and Software Your dealer or service representative will advise you when an update of the printer software is necessary If they request that you install the upgrade an unzip password will be provided and instructions are available from our website https graphiplaza cpp canon when the update file is downloaded More informa...

Page 63: ...Chapter 4 Operate the Printer ...

Page 64: ...es a general orientation to printer safety and operating procedures This User Guide is not a substitute for official training ONYX Workflow Training Maximum performance from the printer requires a properly trained operator Canon trains the operator in the use of the printer hardware and software at installation However this is not a substitute for formal training Operators must be fully versed in ...

Page 65: ...ly started The software displays a splash screen The splash screen will show initialization messages and then the Print Job Control module screen appears The initialization is complete when the top left panel of the display shows Ready Your printer is now ready for use How to Power Off 1 Click the Shutdown icon in the Tools and Utilities tab 2 Turn the AC power switch to the OFF 0 position IMPORTA...

Page 66: ...n 2 Vacuum Gauges 3 Print Origin There is a left origin and a right origin for every zone The GTF has one zone the XTF has two zones The registration pins are marked in green The origins are marked in red See Media Registration on page 70 how to manage the registration pins Manage the FLOW Table 66 Chapter 4 Operate the Printer ...

Page 67: ...um gauge is located on the table Because the XTF table has two zones it also has two gauges 1 3 2 4 5 There are 4 vacuum levels 1 Maximum 14 up to 20 2 High 12 3 Medium 6 4 Low 2 5 None The pressure gauge provides essential feedback to the operator for checking whether masking is needed for reaching the target pressure point See Set the vacuum level for the Flow table on page 68 How to Maintain th...

Page 68: ...ximum 14 up to 20 Maximum hold down for Porous media Holding the board in place while pulling out protec tive foil 2 High 12 For difficult media for example for paper faced foam board with heavy ink coverage Louder noise level 3 Medium 6 For regular media warped or flat Limited masking required Comfortable noise level 4 Low 2 For non warped media Fully un masked table 5 None For non flexible media...

Page 69: ...one 3 To activate the vacuum click on the icon on the command bar of the Print Job module or with the foot switch on the floor NOTE The XTF table has two vacuum zones and therefore has also two icons Set the vacuum level for the Flow table Chapter 4 Operate the Printer 69 ...

Page 70: ...desired pins This is done by keeping the switch depressed for approximately 2 seconds For large format single sheet printing on an XT printer depressing the zone A vacuum foot pedal switch for approximately 4 seconds will raise and lower the required pins to support large format printing In automated mode the registration pins will be in the Up position waiting for the operator to load media Once ...

Page 71: ... grouped as pairs can only be switched off and on together Setting Registration Pin Behavior for XTF Printers You can set the behavior of the registration pins and also determine which of the pins are active in the Settings tab The media registration pins behaviors for an XTF include Off Independent of vacuum manual Linked to vacuum zone A only both groups vertical and horizontal Linked to vacuum ...

Page 72: ...ndling In case any of the pins is stuck in either UP or DOWN position gantry motion is stopped printing cancelled and the registration pin error window will pop up Safety zones ensure detection of a pin that failed to retract and the gantry stops before it hits that pin The pop up error window informs the user that the software detected undesired pin position and it will show possible reasons for ...

Page 73: ...ated ink by using a razor blade or scraper on the top surface of the overlay only with pins in the down position It is also possible to clean the top surface of each pin with the same tools in their up position IMPORTANT Do not use any cleaning solutions to clean pins Do not lift overlays to clean pins Do not dig out ink from below the top surface of the overlay as this may damage the surface of t...

Page 74: ...Left Side Ruler Vertical ruler for the left side of the table Right Side Ruler Vertical ruler for the right side of the table Full Table 2 Origins Bottom Ruler 2 Origins Left Side Ruler Right Side Ruler Top ruler in one print Full Table Left Origin Bottom Ruler Left Origin Left Side Ruler Right Side Ruler Top ruler in one print Full Table Right Origin Bottom Ruler Right Origin Left Side Ruler Righ...

Page 75: ...will be displayed If needed enter the measured media thickness value and set the lamp levels Select the Confirm Printing parameters buttons when the information is correct Prepare Media for Printing Place And Register Media On The Printer Vacuum Table Define the offset values in the printer software Choose one of the two origins left or right as a reference point Place the media on the table at th...

Page 76: ...pyl alcohol allow sufficient time to dry prior to imaging Start Print The physical Print button is located at the corner of the table where media is loaded and a Start print is also available in the UI Press either Print button to start the print job Print workflow 76 Chapter 4 Operate the Printer ...

Page 77: ...is confirmed and the Start button or Start print icon is pushed to continue printing the next image For example If you want to collate 3 print jobs J1 J2 J3 and print two 2 sets the print order of the collated batch job would be J1 J2 J3 J1 J2 J3 If you want to print 3 copies of the same job double sided with different images front F and back B the print order would be F B F B F B Managing the Job...

Page 78: ...ld 4 Select the Batch type either Composite or Collation Make sure your settings are correct for printing a Composite batch job See Enabling composite batch job nesting on page 80 5 Add jobs to the batch by selecting a job and then clicking the Add copy button Batch Mode Printing 78 Chapter 4 Operate the Printer ...

Page 79: ...the way you want them click on the Back button to return to the Print Job module and automatically add the Batch job to the Active job list NOTE You can click on the to the left of the name of a batch job in the Active Job list to see the images it contains Select an image to move it by dragging with the mouse You can also click the Edit Batch icon to open the editor to make changes to the layout ...

Page 80: ...le when the following conditions are met All member jobs use the same print mode Member jobs do not overlap Member jobs do not require varnish or overprints Procedure 1 On the operator panel click on Settings Printer 2 In the Printing section tick the checkbox Composite batch job nesting Enabling composite batch job nesting 80 Chapter 4 Operate the Printer ...

Page 81: ...r productivity when printing multiple panels If the dimensions of your image are not greater than 1 25 x 2 5 meters 4 x 8 feet the Dual Origin option is available from the Job parameters menu NOTE It is also possible to select Dual Origin in the ONYX workflow application In Layout preview the Preferred Origin field can be selected from a pull down menu with the choices Origin A Origin B or Dual Or...

Page 82: ...l origin is selected 4 Place media in Zone A set the vacuum level for Zone A and then turn on the vacuum for zone A 5 Press the Start button to begin the print in Zone A 6 Place media in Zone B set the vacuum level for Zone B and turn on the vacuum for zone B After the print in Zone A is completed the gantry will move to Zone B and start printing NOTE The printer will not print in Zone B if the va...

Page 83: ...n until the set number of copies is achieved Step and Repeat printing is also possible on prints that are set up for the Roll Media Option In this case the grid is also shown in the Preview and is centered on the paper if there is enough space on both sides of the grid If there is not enough space for the size of grid and number of copies the job will continue further along the media and will star...

Page 84: ...sual representation of the grid in the Preview area and get from it an idea of how your requested copies fit on the media If the number of copies exceeds the size of the media you will see how many media sheets are required displayed at the bottom of the Step and Repeat area 5 To set a gap if required between the prints in the grid click on the Vertical gap and Horizontal gap fields and use the Vi...

Page 85: ...interruption 2 Select a print job and click the Add Copy icon Click 3 times to get 3 similar jobs 3 Click on each job in the batch and set the job settings individually Enable the option Position on media and enter the size and offset values for the media and the image offset on the media Use the left or right origin as reference Panel 1 Panel 2 Panel 3 4 Place the media on the table in the orient...

Page 86: ...ies are printed NOTE In this simulation we only use one zone For the XTF you can use dual origin You can set up the panels in zone B for a more productive use of the table See Print With Dual Origins on page 81 Print multiple copies side by side 86 Chapter 4 Operate the Printer ...

Page 87: ...printed This gives the operator time to flip the media and position it for printing on the back side 2 Select a print job for the front side and click the Add Copy icon Then select a print job for the back side and click the Add Copy icon This can be the same print job If you want to flip the image select Mirror image 3 Click on each job to set the job settings individually Enable the option Posit...

Page 88: ... the orientation that matches the job Use the left registration pins and rulers that are printed on the table 5 Start printing Because this is a collated batch the printing stops after every job in the batch 6 Flip the panel and place it on the right side of the table using the registration pins on the right 7 Start printing again 8 Repeat the actions until all copies are printed NOTE In this simu...

Page 89: ... roll has always to be done with the help of an external lifting tool Lifting media e g rigids has to be done with the help of an external lifting tool or at least two persons IMPORTANT When printing on reflective media we advise that you monitor the nozzle check and printhead nozzle plates Perform additional printhead maintenance if required to prevent ink from partially curing gelling on the pri...

Page 90: ...he UV ink is not properly cured wear nitrile gloves when you handle prints This will minimize the risk of skin irritation and sensitization from possible exposure to uncured ink Media Adhesion Some media have better adhesion quality than others Factors such as the amount of ink used and the amount of curing energy from the UV lamps can affect adhesion For more information on media adhesion see App...

Page 91: ...Chapter 5 Roll Media Option ...

Page 92: ...rdware Function table The Roll Media Option consists of a supply media drive media tension bar capstan roller vacuum platen media gimbal and a take up media drive This system accurately advances the roll of media during printing The roll media is positioned with a high resolution media encoder This ensures accurate and high quality printing Roll Media Hardware Component Function 1 Dual Foot Pedal ...

Page 93: ...ss Door Provides access to the supply media for media loading 7 Media Cut Guide Allows easy cutting of the media 8 Media Tension Bar Provides tension to ensure steady movement of the media 9 Capstan Determines the location of the media for printing and provides steady movement of the media NOTE The capstan must always be clean and smooth Clean any kind of debris that might collect on it especially...

Page 94: ...ee RMO Maintenance section If an image exceeds the 5mm border requirement printing will not be allowed to proceed Maximum Media Thickness This value is not officially specified It is theoretically possible for the RMO system to accommodate media up to 3mm 0 11 inches However most media at or near that thickness will have problems in the transport mechanism of the RMO unit Leader End of Roll Waste ...

Page 95: ...ad Media Rewinds media onto supply shaft Unlocks media supply shaft Advance media from supply shaft Unlocks take up shaft Initialized Rewinds media n a Advances media n a Unload before media cut Important Don t touch the pedal switches Media is positioned for cut when you click on the Unload icon Cut the media then proceed with unload Unload after me dia cut Unwinds media from the take up roll Rew...

Page 96: ...a How to Access the Roll Media Manager Click on the Roll Manager icon in the command toolbar of the Print Job module The Roll media manager is displayed Roll Media Manager Menu Roll Media Manager Functions Icon Function Load Allows the operator to load new media Set the foot pedal switches to the Load state Unload Prepares the RMO to allow the operator to cut the existing media re move it and repl...

Page 97: ...ss that must be entered and you can also set the Tension and any step corrections required You can create a new media or edit an existing one by changing the param eter values and then saving them under a new media name How to Use the Roll Media Manager The procedures to use these icons to load and unload media is explained in the next two sections How to verify or change media parameters and to a...

Page 98: ...u need the media roll to be print side out or in Print side out means that the media unrolls from the bottom of the supply shaft Print side in means that the media unrolls from the top of the shaft see the diagram below This allows you to print on the back side of the media Before you begin CAUTION Lifting a media roll has always to be done with the help of an external lifting tool Lifting media e...

Page 99: ...will not advance evenly Required tools 5mm hex key supplied with the Roll Media Option Load Supply Media Roll and Position a Take up Shaft Procedure 1 Place an empty media shaft on a suitable flat work area positioned as shown so that the 5mm hex key is inserted on the right side of the shaft to lock and unlock the core locks 1 2 22 Unlock the Media Shaft Core Locks 2 Turn counterclockwise with th...

Page 100: ... supply media width onto the take up shaft 10 Roughly center the core and then insert the shaft into the Take up top position on the RMO unit NOTE Make sure that the core lock and coupler end of the shaft are on the right side of the printer 11 Lock the take up media shaft core locks with the 5mm hex key Load Media Standard Method The standard way to load media is quick and efficient and ensures m...

Page 101: ...om the bottom the supply shaft For Print Side In the media unrolls from the top of the supply shaft 3 Wait for the gantry to move part way across the table 4 Thread the media under the media tension bar Note that the media is threaded for Print Side Out in the photo below Pay out media with the foot pedal as required 24 Thread Media Under Tension Bar Print side out 5 Open the media access door at ...

Page 102: ... Reach down through the open door to grasp the media and feed it up and over until it reaches the take up roll 26 Feed Media Through Access Door Load Media Standard Method 102 Chapter 5 Roll Media Option ...

Page 103: ...7 Align Media 8 Rewind the media by continually pressing down the left foot pedal until it is positioned where it can be taped to the take up core 28 Rewind Media NOTE Important Use the supplied ruler to check that the edge of the take up roll is aligned within 1mm of the feed roll Load Media Standard Method Chapter 5 Roll Media Option 103 ...

Page 104: ...d then tape both ends of the media 29 Tape Media to the Take up Roll Core NOTE Important Use the supplied ruler to check that the edge of the take up roll is aligned within 1mm of the feed roll 10 Select the Initialize icon from the Roll Media Manager to prepare the RMO for printing Load Media Standard Method 104 Chapter 5 Roll Media Option ...

Page 105: ... can become progressively more pronounced or when using media that has some flexibility and therefore proper alignment is hard to achieve with the standard method Procedure 1 Load the roll on the media shaft and begin the load procedure as described in steps 1 to 5 in the standard method to the point where you have advanced the media over the platen until it lies over the bottom media feed roll 2 ...

Page 106: ...ach edge at an angle to result in a point just below the take up core as shown here 31 Cut the media at an angle 5 Tape the pointed end of the media to the take up core as shown below 32 Tape media to core Load Media Alternate Method 106 Chapter 5 Roll Media Option ...

Page 107: ...ntil the cut area is wound onto the core across the width of the roll and verify with the ruler that the supply and take up edges are at the same location NOTE Important Use the supplied ruler to check that the edge of the take up roll is aligned within 1mm of the feed roll 9 Start an RMO print job and verify image quality and that there are no wrinkles or banding Load Media Alternate Method Chapt...

Page 108: ...e media but only before the Unload is selected Once Unload is selected the foot pedals will not work until you Initiate a new RMO pint job Required tools 5mm hex key Procedure 1 Click on the Roll Manager icon to bring up the Roll Media Manager 2 Select the Unload icon in the Roll Media Manager to release the tension 3 Cut the media using the cutter guide 4 Click on OK to proceed 5 If you want to r...

Page 109: ...Result The media is removed and you can now add a different media to the shaft Unload and Remove Media Chapter 5 Roll Media Option 109 ...

Page 110: ...l media option job 34 ONYX Page Size Roll Option Set a Hold on a Roll Job Procedure 1 To ensure that your roll media print job is held and not automatically printed click on the box in front of Hold for printer operator when you set the print options while creating an RMO media in the ONYX workflow software NOTE If you don t set a hold it is also possible to disable the Roll media print queue at t...

Page 111: ...X Roll Hold NOTE The Hold for operator is not selected in this illustration since the box is unchecked If you want to initiate a hold click it to select Set a Hold on a Roll Job Chapter 5 Roll Media Option 111 ...

Page 112: ...ves the appearance of backlit images Note Attention Caution IMPORTANT The red Emergency stop buttons do NOT stop the media transport when you print on roll media they only stop gantry and carriage movement If you encounter a situation where the roll media runs continuously without operator input the only recourse is to shut off the printer s AC power switch Procedure 1 Click on the Roll icon in th...

Page 113: ... the particular media you loaded 6 You can create a new media or edit an existing one by changing the parameter values and then saving them under a new media name When you create a new media it takes the current values as default and automatically creates a unique media name based on the existing name NOTE Any changed parameter in the dialog window will be applied to the next roll media print job ...

Page 114: ...image refer to Determine the Media Step Correction Factor on page 115 for more details 9 When the displayed media values are correctly matched to the loaded media click Close to exit the Media Manager 10 Click on the Roll icon in the menu bar of the Job Control module to activate the RMO print queue the icon will change from yellow to green Result Any print jobs that are in the queue not on hold a...

Page 115: ...dia so that the media edge on the feed and take up rolls are aligned within 1mm Using the Media Step Correction Factor In the Roll Media Manager menu you can select the field Step Correction and enter a value from 0 to 100 The default value is 50 You can enter a lower value to correct for white gaps or raise the value to correct for dark lines Procedure 1 Put several instances of the Media Step Co...

Page 116: ...t is known to have to have fuzzy edges you can sometimes minimize the problem by cutting or burning the debris off Required tools A package of edge detectors is included in the Accessory kit that ships with the RMO unit If you run out you can purchase it as a consumable item see local sales representative Procedure NOTE There are both left and right edge protectors and they are both labeled a left...

Page 117: ...r into the media cut guide but do not press down on the tape yet 6 Slide the protector towards the media edge until the inside edge of the height adjustor is positioned over the media edge see figure below NOTE Do not let the plastic edge near the arc butt up against the media edge or the device may not let the media pass smoothly The vacuum in the platen will hold the main part of the protector i...

Page 118: ... and cutting guide areas clean as indicated in the Roll Media maintenance section How to Deal with Wide Media If you use media of the maximum width for the RMO 2 2m or 7 2 feet that requires media edge protection you can cut the protectors in half in order for them to fit Media Edge Protectors 118 Chapter 5 Roll Media Option ...

Page 119: ...Chapter 6 Static Suppression Option ...

Page 120: ... by an increase in print environment humidity While most media will print without difficulty at humidity levels between 30 and 50 thermoplastics will print more successfully when humidity is above 40 Some locales such as desert areas frequently deal with very low humidity while other regions only experience this at certain times of the year If a printer is installed in a low humidity area and or a...

Page 121: ...n be used with the ionizer bar is 38mm 1 5 inches Procedure 1 Turn off the printer power switch 2 Press down on the ionizer bar first from one end and then the other to release the bar from all four brackets 40 Remove Static Bar 3 Loosen the bracket mount screw and then slide the bracket up in the keyed slot to remove it 41 Bracket Mounted Low 4 Turn the bracket 180 degrees and then fit the other ...

Page 122: ...t Mounted High 6 Make sure the bracket is level an then tighten the bracket mount screw 7 Repeat Steps 2 to 5 until all four mounts are reversed Result The printer can now use media with a maximum thickness of 38mm 1 5 inches How to Change the Height of the Bar 122 Chapter 6 Static Suppression Option ...

Page 123: ...Chapter 7 Manage a White Ink Workflow ...

Page 124: ...e ink bag must be present in order for the printer to function properly IMPORTANT Daily maintenance is important even when white ink is not being actively used Failure to perform daily maintenance can result in nozzle dropouts The purpose of maintenance is to clean the nozzles of the printheads and thus ensure better image quality Procedure 1 Agitate the white ink bag gently once a day 2 Perform P...

Page 125: ...cted in the Job Control module of the printer software click the Layers button to activate a graphical representation of the Print Layers that allows you to verify the layer order 43 Preview Layer in Printer UI Printer Flood Fill Versus Job Data White ink can be printed using flood fill data generated by the printer or job spot data A printer flood fill cover the whole image area while spot data i...

Page 126: ...o use this technique All of these methods can also be used either alone or in conjunction with each other to create the desired output results For example you may generate the spot layer information for parts of an image in PhotoShop and then go on to specify a Flood Layer Configuration in ONYX Thrive This can result in a Flood Layer and a Spot Layer followed by a CMYK Layer The spot data and the ...

Page 127: ...pplication also involves printing onto a transparent or translucent material A day night print can be viewed either front lit or backlit This is achieved by printing color data on two separate layers with a white diffusing layer in the middle Opaque Application The opaque application involves printing CMYK data onto non white media For this application white ink is required both to enable the prin...

Page 128: ...d Fill or Spot Data A Printer Flood Fill is like an auto fill that is done by the printer where varnish data fills the entire bounding box the rectangular area that defines the total perimeter of the image Varnish Spot data can be defined in image editing applications such as Adobe Illustrator or with the Spot Layer tool in the ONYX workflow The Spot Data can be defined as either Spot 1 or Spot 2 ...

Page 129: ...nd image use protocols in order for the ONYX RIP Queue software to process the data as desired This method may be the best choice if the desired varnish spot data includes complicated selections or if data is being created for outsourcing A reasonable level of proficiency in these programs is recommended to use this technique Varnish Workflow Overview Chapter 7 Manage a White Ink Workflow 129 ...

Page 130: ...that must be configured It also explains how you need to use specific ONYX media profiles to prepare white ink print jobs Procedure 1 In your Quick Set or in Preflight Job Properties Postscript turn off two stage processing make sure the box is not checked 44 Turn off Two Stage Processing ONYX Thrive software will now accept print jobs with white ink or varnish data To prepare a print job for whit...

Page 131: ...mode is used to print white ink applications such as under printing for non white media over printing for backlit applications viewed 2nd surface or as middle layer for a day night application Print modes other than Quality Layered mode can also be used to print only white ink or areas of white ink in an image as long as the ONYX media profile media model has been made with a CMYKSS ink configurat...

Page 132: ...odes other than Quality Layered it is not recommended to print white ink in the same area of an image as CMYK inks The white ink does not mix well with the other ink colors White Ink ONYX Media Profiles 132 Chapter 7 Manage a White Ink Workflow ...

Page 133: ...lood Fill Mode uses the Printer Flood Fill Configuration ONYX Spot Layer Tool generate the white spot data in ONYX Thrive Spot Data pre defined spot data is created in image editing application such as Adobe Illustrator InDesign or PhotoShop The sections that follow will explain how to prepare images for these three different workflow approaches to white ink Prepare White Ink Varnish Print Jobs Ch...

Page 134: ... This approach is used when an image is rectangular in shape and requires a white flood fill The printer itself provides the flood fill rather than the ONYX Spot Layer Tool or an image editing application so no additional data preparation is required NOTE If jobs are nested in the ONYX software white is printed between jobs when you use this technique because the outer extent of the entire nested ...

Page 135: ...et media color is optional and serves two purposes If you want to preview the media color in Preflight you can set the media color either from the image or from the color dialog menu If you have areas in your image that use the media color and you want that color to be handled with special consideration For example if you want the media color from the image to show through the design you must firs...

Page 136: ...sk fills together When you check this option the underlay and mask fill sliders lock together and are set at 100 You can change the opacity for the flood fill by moving either of the sliders Underlay Fill Opacity This option generates a fill in the selected spot channel where image data exists The fill will be generated anywhere image data does not match the mask Mask Fill Opacity This option gene...

Page 137: ...ite area of your image in Illustra tor so that it will be recognized by the Spot Layer Tool and then printed as white by the printer Download Application Bulletin 22 from our website https graphiplaza cpp canon How to Access the Spot Layer Tool Procedure 1 Open a print job in Preflight using an ONYX profile media model that contains spot data channels 2 Select the Color Corrections tab 3 Click on ...

Page 138: ...yer Generation to activate the tool 5 Select the spot channel you will use to create data then use the explanations of the Spot Layer Tool options at the beginning of this section to help you use the tool How to Access the Spot Layer Tool 138 Chapter 7 Manage a White Ink Workflow ...

Page 139: ...ow is to prepare your source image to use a spot ink channel The spot data must be designed entirely on a separate channel either as a spot channel layer or a custom spot color to be recognized by the ONYX RIP The name you assign to this spot channel layer or custom spot color must be Spot 1 or Spot 2 and is the most important part of preparing the file This named channel allows RIP Queue to deter...

Page 140: ...he end of this section How to Name Your Spot Data Opacity Set the opacity to 10 Edit the channel COLOR by double clicking on the swatch Set the spot color in PhotoShop to a color similar to the spot ink in your printer Since white can be hard to distinguish this COLOR can be any value that will help you see the design better 49 Select Spot Color 50 Change Spot Color 7 Click OK to save your changes...

Page 141: ...vector based program such as Illustrator save it as a PSD file in order for all channel information to be carried over The white spot color is printed in the order it appears in the Channels palette with the spot channel printing underneath CMYK data However when exported as a PSD to Illustrator this data will appear above the image data This is the correct format protocol for Illustrator Save as ...

Page 142: ...olor When to do The first step in the white ink workflow is to prepare your source image to use the spot channel The spot data must be designed entirely on a separate channel either as a spot channel layer or a custom spot color to be recognized by the ONYX RIP The name you assign to this spot channel layer or custom spot color must be Spot 1 or Spot 2 and is the most important part of preparing t...

Page 143: ...a Color Type Use the drop down menu to select Spot Color Swatch Color Use the sliders to adjust the swatch color You can make this color any value that will help you see the design better 5 Click OK to save your changes and close the Add Swatch dialog You should now have a new Spot color in your swatch palette which is indicated with a small dot on bottom right side of swatch 58 Color Swatch 59 Sp...

Page 144: ...r work How to Overprint Spot Data in Illustrator Set Up Overprint By default when you print opaque overlapping colors the top color knocks out cuts a hole in the area of colored image underneath Overprinting prevents knockout and allows the colored image data to print over top of the other color being used which in this case is white You will want to overprint when the artwork needs to be printed ...

Page 145: ... providing an ink preview that approximates how transparency and overprinting will appear in output 2 In the Attributes panel select Overprint Fill Overprint Stroke or both NOTE While it is possible to set Overprint opacity levels less than 100 ProductionHouse software only processes full opacity data The opacity of regular knockout spot data can be set as desired 62 Overprint Attributes The image...

Page 146: ...in order for image data not to be obliterated by spot flood To properly view the image ensure that Overprint Preview is selected See images below for a representation of how this will appear NOTE When processing this file in ProductionHouse media layers must be set up with a spot layer to represent this data as Illustrator identifies this as a Spot rather than a flood layer 65 Pixel Preview Flood ...

Page 147: ...llustrator document This step is necessary in order to make use of all channel data contained in the file 67 Embed File 68 Embed Placed 3 Note the information contained in the layers palette for file before and after embedding Spot Channel data now resides in the layer above the image data which is the necessary protocol in Illustrator How to Place Raster Images in Illustrator Chapter 7 Manage a W...

Page 148: ...rs palette In this particular case the complexity of the selection path may dictate it s creation in PhotoShop and Illustrator may be better used for simpler objects Procedure 1 First select your clipping path and make a copy of it 69 Select Clipping 70 Copied Path 2 Then move the new layer outside of the group it is in to un link it from the clipping path 71 Moved Channel 3 Once outside the group...

Page 149: ...ire some additional setup Make sure that when you save the file Preserve Overprints is enabled It is also possible and sometimes preferable to print directly from Illustrator to Rip Queue For instructions on how to do this see the Onyx web site for a document called Printing From a Mac it also contains generic information on printing from Windows based systems 6 Open the file in ProductionHouse Ho...

Page 150: ...Make sure this new box is selected and select Fill swatch located at the bottom of the Illustrator toolbar This will fill the box with color By double clicking on this swatch a dialog box will open allowing for color changes Ensure that the chosen color does not appear anywhere in your image For this example we have used red composed of 100 Magenta and 100 Yellow 3 Place this rectangle behind your...

Page 151: ...aming spot data may make desired output results more clear As well if English is not your native language use a name that is more meaningful in your language to be more effective Please do not use the name White as this color flags ProductionHouse to be treated in a particular manner not desired for this workflow Procedure 1 When you create a new Spot Swatch in Illustrator edit the name and replac...

Page 152: ... Profiles tab Click on Spot Channel Replacement box 76 Spot Channel Replacement 4 Enter the new name in PostScript Spot Color Name in Spot 1 space 5 Click OK to save your settings How to Name Your Spot Data in Illustrator 152 Chapter 7 Manage a White Ink Workflow ...

Page 153: ...ONYX media profile media model that is set to Quality Layered print mode NOTE Sample Media profiles for white and all other inks are available for download from our website https graphiplaza cpp canon How to Print a Simple Job Using White Ink Procedure 1 Open an image of your choice with an ONYX media profile that uses Quality Layered print mode 2 Take the printer offline in ONYX RIP Queue so the ...

Page 154: ...er If you want to print second surface e g transparent media viewed from side that does not have ink on it then the bottom layer should be a CMYK data layer and the middle and top layers white flood layers 5 Put the printer back online in ONYX RIP Queue and send the job to the printer 6 Print the job White Ink Quick Start 154 Chapter 7 Manage a White Ink Workflow ...

Page 155: ...ecommend that you don t print white ink in the same area of an image as CMYK inks The white ink does not mix well with the other ink colors For Quality Layered print mode jobs 1 Create spot data in a design application NOTE Not required if only printing white ink using a printer generated white flood or using the ONYX Spot Layer Tool to create spot data step 3 2 Open the job in ONYX workflow softw...

Page 156: ...y Layered Print Mode To Print White Ink The Quality Layered print mode can be used to print three two or one layer of image data or printer generated flood data All layers are independent of each other Where to Define Layers Quality Layered layers are defined in ONYX media mode options but may be optionally overridden within a Quick Set Media Options and optionally overridden on a per job basis by...

Page 157: ...ed 2nd surface Top W spot data or printer generated flood Middle CMYK mirrored Bottom CMYK mirrored Print white ink for middle layer for a day night application viewed 2nd surface Top CMYK mirrored Middle W spot data or printer generated flood Bottom CMYK mirrored Each layer can be defined with one of the following choices CMYK Data CMYK image data White Spot Data Print Spot 1 data with white ink ...

Page 158: ...ls C M Y K and W and six data planes C M Y K Spot 1 and Spot 2 data Each color channel can be configured to print nothing any one of the six data planes or have the printer generate flood data with a chosen drop level Example 1 White ink to be printed Spot 2 data Example 2 White ink to be printed with printer generated drop level 4 24 pl data Print White Ink Jobs 158 Chapter 7 Manage a White Ink W...

Page 159: ...not mix well with the other ink colors 1 Create spot data in a design application See section How to Create Spot Data 2 Open the job in ONYX workflow software using any print mode other than Quality Layered with an ONYX media profile that supports printing of white spot ink See section White Ink and Varnish Media Profiles 3 Submit the print job i e process rip the job 4 Send the job to the printer...

Page 160: ...Sample Media models for varnish are available for download from the Customer Support section of our website https graphiplaza cpp canon These media models are documented later in this chapter see How to Use Media Models to Print with White Ink or Varnish How to Print a Simple Job Using Varnish Procedure 1 Open an image of your choice using an ONYX media profile that supports spot data CMYKSS ink c...

Page 161: ...5 Put the printer back online in ONYX RIP Queue and send the job to the printer 6 Print the job Varnish QuickStart Chapter 7 Manage a White Ink Workflow 161 ...

Page 162: ...All print modes except High Definition HD can be used when printing varnish Tip To print varnish on top of a HD print mode image use a composite job batch and print the first job in HD print mode and the second job using a different print mode to print only the varnish data 3 Create spot data using the ONYX Spot Layer Tool See section How to Create Spot Data NOTE Not required if printing varnish u...

Page 163: ... not required if the method for printing varnish was correctly specified in the ONYX media profile or quickset 7 Send the job to the printer and print it Print Varnish Jobs Chapter 7 Manage a White Ink Workflow 163 ...

Page 164: ...ay require extra cleaning If you use the Varnish option frequently we recommend that you take steps to minimize contaminants by isolating the printer from dusty conditions Some tips for minimizing airborne dust and debris contamination Install a good ventilation system and diligently keep air filters clean Avoid dusty areas printer should not be located near routers sanders trimmers or other machi...

Page 165: ... a Tack Cloth There are various methods employed in print shops to clean media prior to printing and these include Tack cloth and Cleaning wands floor cleaning style Mix of 99 6 or higher pure isopropyl alcohol and distilled water Tack Cloths are a highly effective tool for trapping and removing dust and dirt particles from most surfaces They can be purchased at various stores that offer paint and...

Page 166: ...etc Avoid coating areas where a bright white is required as the varnish clear ink has a slight yellow tone Preparing To Print Varnish Follow these simple points to produce good results with the Varnish option Clean the surface of the media before each print If you gloss coat a rough stock it may be difficult to fill in the surface and achieve a smooth high gloss finish Ensure the printer is clean ...

Page 167: ...Chapter 8 Ink System Management ...

Page 168: ...nd lost time Only qualified ink can be used If a bag of ink with an invalid serial number expired use by date incorrect color placement in the ink bay or if an expired tag is connected to the printer then the operator is alerted and an error message is displayed NOTE Some ink types have a varnish available and some have not Consult your Canon representative for the details Access to SDS Ink Inform...

Page 169: ...handled and stored correctly Inks must be stored within a temperature range of 5 30 C 41 86 F Exposure to extreme temperatures will reduce the expected life of the ink Do not use ink that is past the expiry date Store in cool dry place and keep away from heat and direct sunlight White Ink If your printer has the white ink option and white is not printed on a regular basis pigment settling can occu...

Page 170: ...ON Wear gloves when contact with ink or maintenance materials is possible Gloves should always overlap sleeves Follow the ink related Safety Data Sheets SDS guidelines carefully in order to ensure maximum safety For example use Ansell Microflex 93 260 gloves which offer a protection against UV inks and flush up to one hour Pollution with other chemicals can shorten the protection time against UV i...

Page 171: ...op of the ink station 5 Replace with a new ink bag of the same color 6 Push the quick release coupler at the bottom corner of the new bag into place NOTE If you place a bag in the wrong ink station for example yellow ink in the black ink station the display will show an error message and the printer will not print until the correct bag is installed Change Ink Bags Chapter 8 Ink System Management 1...

Page 172: ...Change Ink Bags 172 Chapter 8 Ink System Management ...

Page 173: ...Chapter 9 Printer Maintenance ...

Page 174: ... maintenance for example DuPont Tychem 6000 F oversleeve model PS32LA Operator Maintenance Daily Procedure Startup procedure at the beginning of each work day 1 Print a nozzle check on page 176 When there are too many failing nozzles do the fol lowing procedure 2 Dry Printhead Swabbing Procedure on page 178 3 Print a nozzle check on page 176 If the print is not ok do the following procedure 4 Auto...

Page 175: ...e 200 Check Coolant level Fill the Coolant Bottle on page 201 Incident based as needed Procedure Clean Horizontal Surfaces Clean Horizontal Surfaces on page 184 Remove Ink from Table Remove Ink from the Table on page 195 Clean the covers around the Spit Tray Needed when indicated on the oper ator panel Procedure Bleed ink filter CMYK After 5 Bags Bleed an Ink Filter on page 207 Bleed ink filter Wh...

Page 176: ... daily printhead maintenance It may contribute to increased ink flush pollution levels on the printheads and the underside of the carriage Print a Nozzle Check Introduction The nozzle check print shows the performance of each individual nozzle in each color channel This information is critical in determining how to proceed in recovering nozzles with automatic maintenance system AMS or with manual ...

Page 177: ...small number of nozzles out or misdirected as shown 5 Once you have identified the particular printhead s that has nozzles out as indicated by the nozzle check print you can perform the Printhead Maintenance procedures to correct the nozzle dropouts See Printhead Maintenance on page 176 NOTE Do Printhead Maintenance on the required color channels if more than 2 nozzles outs exist in a single print...

Page 178: ...ojection of the jetting performance of each printhead This makes it easier to trace a nozzle or group of nozzle outs back to the area on the actual printhead nozzle plate that requires swabbing IMPORTANT Do NOT use flush liquid for daily printhead maintenance It may contribute to increased ink flush pollution levels on the printheads and the underside of the carriage Procedure 1 Slide open the mai...

Page 179: ... with a swab as this will drag debris into other nozzles 6 Continue until all printheads are cleaned 7 Close the Maintenance station drawer 8 Print the Nozzle Check Print and evaluate If necessary perform an automatic maintenance AMS procedure on the printheads that still show dropped nozzles 9 If a nozzle does not recover through this manual dry printhead swabbing procedure it may be necessary to...

Page 180: ...s 7 Repeat steps 1 to 6 if necessary NOTE In most cases a non working nozzle is temporary and should be resolved through Dry Printhead Swabbing Procedure on page 178 and or the standard AMS procedure Dry swabbing removes debris from the nozzle plate whereas the Standard AMS deals with trapped air inside the nozzle channel NOTE Many times a nozzle will recover on its own during printing If a nozzle...

Page 181: ...pment Safety glasses with side shields Gloves for example Ansell Microflex 93 260 Foam Tipped Swab 3010118211 Cloth Poly Wipe 10cm x 10cm lint free Procedure 1 Select the Maintenance tab 2 Select the Manual Maintenance icon 3 Select Purge for the color channels that require nozzle recovery 4 Slide open the maintenance station drawer 5 Press the Purge button Manual Ink Purge and Printhead Swabbing ...

Page 182: ...e short ends Turn the swab to the seam side to clean the long ends Turn the swab to the seam side to clean the long ends Take special care to remove ink from the gap between the metal plates of the printhead and carriage base plate See area indicated by the white ellipses in the figure above Discard the swab 10 Press the Purge button again to proceed to the next color channel if applicable and rep...

Page 183: ...o many failing nozzles perform a standard AMS procedure for the specific channels See Automatic Printhead Maintenance AMS on page 180 NOTE Do an AMS when more than 2 nozzles outs exist in a single printhead 2 or more adjacent nozzle outs exist in a single printhead 4 Reprint a nozzle check to check for the number of failing nozzles 5 If there are still printheads with too many failing nozzles do t...

Page 184: ...beds Carriage Cover RMO if installed Equipment Dust cloths Keep the Horizontal Surfaces Clean A buildup of dust and debris on these surfaces can transfer to the underside of the carriage and printheads during printing This can lead to performance issues such as nozzle outs or ink drips on the media Procedure 1 Clean all horizontal surfaces with a clean dust cloth Printer Maintenance 184 Chapter 9 ...

Page 185: ...tenance It may contribute to increased ink flush pollution levels on the printheads and the underside of the carriage Procedure 1 Remove the cover plate by inserting an object such as the handle end of a swab into the small hole then slide it in the direction of the arrow on the cover then lift it off 1x 2 Select the Maintenance Tab 3 Select Clean AMS icon 4 Dip the foam end of a swab in isopropyl...

Page 186: ...n head If you press down more than 2mm 0 078in then it will no longer perform printhead maintenance properly Also if a suction head is pressed down too far you will need to place a service call to fix it 1x 6 Turn the cover plate over and clean the underside using a lint free cloth and isopropyl alcohol 1x 7 Replace the AMS cover 8 Press Finish Maintenance and then Back on the AMS Cleaning Assista...

Page 187: ...e carriage will move to provide access to the spit tray 3 If there is excessive ink first soak up some by blotting with an absorbent cloth do not scrub Then soak a lint free cloth in surface cleaner or isopropyl alcohol and scrub the surface where there is ink IMPORTANT It is important to use lint free cloths as fibers from other types of cleaning materials can get caught in the slots of the spit ...

Page 188: ...you need an extra light source make sure it does not contain UV components An example is the Mag Lite Mini AAA Krypton EAN 38739167398 IMPORTANT Avoid touching the printheads Procedure 1 Slide the maintenance station drawer open 2 Push the raise carriage button 3 Fold a lint free poly wipe cloth to a size that will fit between the printheads on the bottom of the carriage 4 Dip the cloth in surface...

Page 189: ...ite printheads use 98 isopropyl alcohol Do an AMS to remove any residual isopropyl alcohol IMPORTANT Failure to properly maintain the white ink as described here can result in nozzle dropouts that degrade print quality NOTE You will see a message on the printer display that reminds you to agitate the white ink bag once a day Procedure 1 Open the clear plastic door of the Ink Bay 2 Press the quick ...

Page 190: ...cleaning the printheads as any debris in the ink is first sucked out of the nozzles and then any residual alcohol left on the nozzles after maintenance is also sucked away CAUTION UV inks and flush liquids can be harmful if not properly handled Follow always the Safety Data Sheets SDS guidelines carefully in order to ensure maximum safety CAUTION Wear protective sleeves during printhead maintenanc...

Page 191: ...am on the foam contact the bottom of the printhead This can damage the printhead See figure below 81 Proper Swab Orientation 5 Position the foam end of the swab or the lint free cloth at one end of the printhead as shown in the figure below 6 Slowly move the swab or lint free cloth from one end of the printhead to the other This should take approximately 2 seconds 7 Rotate the swab by 180 degrees ...

Page 192: ... swab is used to clean the opening around the printhead IMPORTANT Never use the same swab on two different color channels Never scrub the printhead with a swab as this will drag debris into other nozzles 11 Continue until all printheads are cleaned 12 Inspect all printheads for any residual ink Remove the residue by repeating the steps 13 Close the Maintenance station drawer After you finish Clean...

Page 193: ...f partially cured ink deposits Failure to replace dirty filters will result in lamps operating at a higher temperature causing premature failures of internal components and UV LED units How to Replace the UV Lamp Filters It is not necessary to shut the printer power off while replacing the UV LED unit filters However allow a few minutes after printing for the UV LED units to cool down NOTE Wear co...

Page 194: ...3 Repeat steps 1 and 2 to replace the filter in the opposite UV LED unit Replace the UV LED unit Filter 194 Chapter 9 Printer Maintenance ...

Page 195: ...ve Cured Ink 1 Scrape any cured ink from the surface of the table with a scraper or a razor blade in a holder 2 Use a vacuum cleaner to remove the scraped particles of ink and any other debris of the table surface 3 Use an absorbant cloth soaked in isopropyl alcohol to ensure that the table surface is clear of any remaining particles IMPORTANT Make sure that the cleaning fluid does not leak into t...

Page 196: ...Microflex 93 260 gloves which offer a protection against UV inks and flush up to one hour Pollution with other chemicals can shorten the protection time against UV inks and flush Wear eye protection as prescribed in this document when performing a task or action in this area CAUTION UV inks and flush liquids can be harmful if not properly handled Follow always the Safety Data Sheets SDS guidelines...

Page 197: ... first slide the maintenance drawer open 2 Put the plastic basin in place on the floor to catch any drips while the tray is emptied 3 Place a suitable empty container that holds at least 5 liters in the plastic basin with a large funnel placed under the Purge waste tray drain valve 4 Align the funnel to the waste valve so that the ink will go inside the funnel and waste container when the valve is...

Page 198: ... out or if the container becomes full 8 Rotate the purge waste tray valve knob clockwise until it is fully closed and the white line is horizontal 9 When the ink stops dripping use a swab to wipe the inside of the valve tip clean as some ink can remain inside and drip out later when the printer is in motion 10 With the Maintenance station drawer still open hold a 1 0 liter container with a small f...

Page 199: ...clockwise until it is fully closed and the white line is vertical 13 With the valve closed use 3 swabs to thoroughly clean the inside of the valve tip 14 Empty the 1 liter container into the larger container that holds the Purge waste ink 15 Dispose of the waste ink and other contaminated material in a suitable environmentally friendly manner Empty Ink Waste Trays Chapter 9 Printer Maintenance 199...

Page 200: ...oves for example Ansell Microflex 93 260 Cloth Poly Wipe 10cm x 10cm lint free Isopropyl alcohol IPA 98 Scraper or razor blade Procedure 1 Wipe the bottom of the quartz window with a lint free cloth soaked in isopropyl alcohol 2 If you see any cured ink it can be removed by scraping with a razor blade or similar tool held at a 45 degree angle afterwards wipe with a lint free cloth soaked in isopro...

Page 201: ...ant bottle and lines We suggest that you order more coolant from your sales representative so that you will have some when you need to top up the system Procedure 1 Unscrew the nipple from the coolant bottle lid to remove the coolant tube 1x 83 Coolant Bottle is Located in the Primary Ink Bay 2 Remove the coolant bottle from the ink bay 3 Unscrew the coolant bottle lid 4 Get the coolant fluid cont...

Page 202: ...ring shields clean them immediately Equipment Gloves for example Ansell Microflex 93 260 Cloth Poly Wipe 10cm x 10cm lint free IMPORTANT In the event of an ink spill on the rail it should be cleaned immediately before the bearings have a chance to run over the spill Slight ink stains that remain on the rail after cleaning are not a major problem 84 Dust on the carriage rail Procedure 1 Open the Ma...

Page 203: ... the grease that lubricates the bearings as they move along the rails IMPORTANT Do not use a solvent such as IPA because this will remove the grease and leave the rails prone to rusting 4 Close the Maintenance Station drawer Clean the Carriage Rails Chapter 9 Printer Maintenance 203 ...

Page 204: ...ct the vacuum and result in dripping ink and deteriorated image quality as a result of nozzle dropout Failure to bleed the ink filters can lead to an overflow of ink that will result in ink dripping from the carriage and you may need to place a service call You will be notified by the printer Maintenance tab when it is necessary to change or bleed a filter CAUTION Wear gloves when contact with ink...

Page 205: ...ag coupler 2 Push on the top of the ink filter enclosure door and it will flip forward to open and provide access to the filters 86 Remove Ink Filter Enclosure Cover Change Ink Filter Chapter 9 Printer Maintenance 205 ...

Page 206: ...he cloth wrapped around the end of the bleed tube so that any ink spray is contained 5 Pull the target ink filter out of its metal retainer clip 6 Unscrew the bleed tube cap from the old filter and thread it into the top connector of the new filter Place the cap that came with the new filter on the old filter to prevent ink from leaking out of the old filter 7 Repeat the previous step for the top ...

Page 207: ...ow the schedule for bleeding ink filters indicated in the Maintenance Tasks tab Before you begin The filters are bled using a 60 ml syringe If bleeding after an ink bag change let the ink fill finish before bleeding the filter The filters should be bled while the printer is idle that is there should be no active printing CAUTION Wear gloves when contact with ink or maintenance materials is possibl...

Page 208: ...plunger out until ink is seen in the syringe If there is excessive air more than one syringe full of air may be extracted In this case close the stopcock before disconnecting the syringe and expelling the air Open it again to continue NOTE Pull back on the syringe plunger in increments and wait for the pressure to equalize before pulling more to prevent over pulling on the syringe Note that the Wh...

Page 209: ...cket IMPORTANT The same syringe can be used to bleed all the ink channels if they are done in succession The syringe cannot be stored and reused as the ink chemistry will degrade the syringe If only some of the ink channels require bleeding discard the syringe immediately after finishing those channels Do NOT reuse it on other ink channels at a later date Bleed an Ink Filter Chapter 9 Printer Main...

Page 210: ...e to light RMO Maintenance The following table provides our recommended maintenance activities Frequency will depend on environmental conditions and operator work habits How to clean the capstan is explained in detail in the next section Maintenance Action Contaminant Clean the platen Ink Glue release liner Silicon release liner Clean the capstan Paper dust Coffee or tea Ink cured uncured Glue rel...

Page 211: ... Absorbant cloths Cloth Poly Wipe 10cm x 10cm lint free IMPORTANT The only way to remove cured ink is if the area can be scraped without causing damage therefore do not allow ink to dry on the platen or the capstan Partly cured ink can be removed with alcohol Make sure that any spilled ink is removed immediately before it has a chance to cure due to exposure to light The longer it is left exposed ...

Page 212: ...ix a cleaning solution that is 50 1 hot water to soap NOTE Use a mild detergent such as Ivory avoid soaps that have dies moisturizing oils or perfumes as they may damage the capstan Read the label Our R D Lab has tested only Ivory Detergent If you are uncertain about a detergent try it out in a 50 1 solution on a small area at the end of the capstan 3 Wet the cloth in the cleaning solution and wri...

Page 213: ...r the capstan to dry NOTE If scrubbing action leaves debris on the surface wait for the surface to dry completely then follow the procedure listed above for Removing Solid Debris Remove Stains Chapter 9 Printer Maintenance 213 ...

Page 214: ...needed Gloves for example Ansell Microflex 93 260 Safety glasses with side shields Absorbent cloths Isopropyl Alcohol IPA 98 Procedure 1 Put on gloves and safety glasses 90 Ink Spill on Capstan Remove Uncured Ink on the Capstan 214 Chapter 9 Printer Maintenance ...

Page 215: ...opropyl alcohol and wipe up the remaining ink 92 Wet fresh cloth with isopropyl alcohol NOTE It may be difficult to tell whether or not all the ink has left the surface Continue to wet and wipe the capstan surface until the cloth does not show any sign of ink color Remove Uncured Ink on the Capstan Chapter 9 Printer Maintenance 215 ...

Page 216: ...o dry completely then follow the procedure listed above for Removing Solid Debris When the capstan is kept clean and its rubber surface is free of stains or defects you are ensured of accurate media transport and optimal print quality If its surface is badly damaged the capstan needs to be replaced Remove Uncured Ink on the Capstan 216 Chapter 9 Printer Maintenance ...

Page 217: ...Chapter 10 Troubleshooting ...

Page 218: ...ropriate remedy Otherwise note the exact error message and associated error number and what the printer was doing before the error then place a service call If Problems Persist If problems persist perform the following actions as appropriate for the situation Check for media that is buckling or sitting too high on the table If you just changed ink in the printer review the procedures in this manua...

Page 219: ...u have to enable the Remote Service connection to enable automatic software updates and to enable Remote Assistance Procedure 1 On the operator panel click on Settings Network connection Enable the Remote Service connection Chapter 10 Troubleshooting 219 ...

Page 220: ...en keyboard to enter the proxy settings and proxy authentication settings to allow the Arizona printer to access locations outside the company network Enable the Remote Service connection 220 Chapter 10 Troubleshooting ...

Page 221: ...ng 1 Check that the Arizona printer is connected to the internet 2 Make sure the proxy setting are configured correctly 3 In the Remote Service window click on Test remote connection to try to connect to the Remote Service server again If the status still remains Not connected power Off and On the printer and repeat the Enable the Remote Service connection procedure Enable the Remote Service conne...

Page 222: ...tance session timeout hours Remote assistance session timeout 1 168 hours fill in the time in hours you want the remote assistance session to automatically end 4 Click on Test remote connection to check whether the connection was successfully established NOTE When you cannot connect remote assistance contact your local Service representative Since a remote assistance session is established via a p...

Page 223: ...It is highly recommended to perform the installation at non working hours Make sure the printer is not printing and there is no media on the platen Before you install software updates Remote Service communication must be enabled and working For more information see Enable the Remote Service connection on page 219 Procedure 1 On the operator panel click on Updates Install software updates with Remo...

Page 224: ...2 When a new software update package is available click on Install Install software updates with Remote Service 224 Chapter 10 Troubleshooting ...

Page 225: ...vice representative that a software version is available Procedure 1 Visit https graphiplaza cpp canon 2 Go to Printer Support Customer 3 Select your Arizona printer model 4 Click on Printer Software 5 Download the zipped software update file and unzip the file with the password available from your local service representative 6 On the operator panel click on Settings Network connection Install so...

Page 226: ...63 8080 8 The printer web page opens Select Update software 9 On the software upload page select Browse and navigate to the unzipped software update package step 5 10 Click on Upload to transfer the software update package to your Arizona printer Install software updates without Remote Service 226 Chapter 10 Troubleshooting ...

Page 227: ...11 On the operator panel click on Updates 12 The new software update package will be available Click on Install Install software updates without Remote Service Chapter 10 Troubleshooting 227 ...

Page 228: ...Install software updates without Remote Service 228 Chapter 10 Troubleshooting ...

Page 229: ...Chapter 11 Regulation Notices ...

Page 230: ...r Documentation If you make such changes or modifications you could be required to stop operation of the equipment This equipment contains a certified modular transmitter The transmitter s FCC ID label is located near the power rating label The modular transmitter is located in the ink supply unit and can only be accessed by a service technician ICES NMB Interference causing equipment Canada CAN I...

Page 231: ...illed service technicians who are aware of the removal instructions provided by Canon Production Printing This product contains a battery or batteries It They is are located in a printed circuit board s that is are essential for the continuous error free functioning of the product The battery or batteries should be removed only by skilled service technicians who are aware of the removal instructio...

Page 232: ...d accumulators To find out more about recycling schemes for batteries and accumulators available in your area please contact your local city office waste authority or waste disposal facility For more information regarding the return and recycling of waste batteries and accumulators please visit http www canon europe com sustainability approach Battery labeling Taiwan Translation Waste batteries pl...

Page 233: ...sehold waste disposal service For more information regarding return and recycling of WEEE products please visit http www canon europe com sustainability End of Life WEEE India This product is not to be disposed of with your household waste according to the E Waste Management Rules 2016 This product should be handed over to a designated collection point e g to an authorized collection site for recy...

Page 234: ...011 of the Ministry of Industry and Trade stipulating temporarily the permissible content limitation of some toxic chemicals in the electronic electrical products Decision No 4693 QD BCT correcting Circular 30 2011 TT BCT For the statement on Canon Marketing Vietnam website please see the last paragraph on the web page of the following URL http www canon com vn personal web company about REACH com...

Page 235: ... Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Translation The equipment is not intended for use within the direct visual field of a workplace equipped with a monitor screen In order to avoid annoying reflections at the workplace monitor screen this product must not be placed within the direct visual field of monitor scr...

Page 236: ...CE Declaration of Conformity EEA including Switzerland 236 Chapter 11 Regulation Notices ...

Page 237: ...UKCA Declaration of Conformity United Kingdom England Scotland and Wales Chapter 11 Regulation Notices 237 ...

Page 238: ...238 Chapter 11 Regulation Notices ...

Page 239: ...Appendix A Application Information ...

Page 240: ... media and consumables The Customer Application Bulletins posted on the website deal with many aspects of handling and managing media and printing with your Arizona printer Customer Support The information found on our website is based on our experience with the Arizona printers It is offers suggestions or solutions for dealing with various situations Since this information is subject to change an...

Page 241: ...ware updates without Remote Service 225 Ionization 120 121 Ionizer bar 120 121 M Maintenance 174 Maintenance Station 40 Maintenance Station 176 Measurement Units 56 Media Adhesion 90 Media shaft 92 Media Storage 89 Media Storage 89 media thickness 75 MSDS Ink Information 168 N Nesting 80 network connection settings 55 Nozzle check 176 Nozzle dropout 176 nozzle plate 176 Nozzle print 45 Nozzle prin...

Page 242: ...tes 223 225 Special Prints 42 Specifications 14 Static and Humidity 120 121 Static Suppression 120 121 T Thermal Expansion 90 Training 64 U Upgrade 42 User Interface Settings 56 UV Flush 168 V Vacuum Gauge 67 Vacuum Overlay 67 Vacuum Pump Timeout 67 Vacuum System 67 Ventilation 168 Version upgrade 223 225 Index 242 ...

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Page 244: ...anon ca Canon Europe Ltd canon europe com Canon Latin America Inc cla canon com Canon Production Printing Australia Pty Ltd anz cpp canon Canon China Co Ltd canon com cn Canon Singapore Pte Ltd sg canon Canon Hongkong Co Ltd hk canon 2020 2022 Canon Production Printing ...

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