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87
Trouble?
If you have a problem with your camcorder, refer to this section. Sometimes what you
think is a malfunction of the camcorder may have the simplest of solutions - please
read the “CHECK THIS FIRST” box before going on to the more detailed problems
and solutions. Consult your dealer or a Canon Service Center if the problem persists.
CHECK THIS FIRST
Power source
The camcorder will not t
u
rn on or it t
u
rn
s
off by it
s
elf.
- The battery pack is exhausted. Replace or charge the battery pack (
- Remove the battery pack and reattach it correctly.
Cannot charge the battery pack
- Make sure the camcorder is off so charging can start.
- The battery pack’s temperature has either fallen below 0 °
C
(32 °F) or risen above 40 °
C
(100 °F). If the
battery pack is too cold, warm it up. If the battery pack is too hot, let it cool down until its temperature is
below 40 °
C
(100 °F).
-
C
harge the battery pack in temperatures between 0 °
C
and 40 °
C
(32 °F and 104 °F).
- The battery pack is damaged. Use a different battery pack.
- The camcorder cannot communicate with the battery pack attached. Such battery packs cannot be charged
using this camcorder.
A noi
s
e can be heard from the compact power adapter.
- A faint sound can be heard while the compact power adapter is connected to a power outlet. This is not a
malfunction.
Troubleshooting
Power
su
pply
Is the battery charged? Is the compact power adapter correctly connected to the
camcorder? (
Recording
Did you turn the camcorder on and set it to recording mode? (
If you are recording to a memory card, is one correctly inserted into the camcorder?
(
30)
Playback
Did you turn the camcorder on and set it to playback mode? (
24)
If you are playing back recordings from a memory card, is one correctly inserted into the
camcorder? (
30) Does it contain any recordings?