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Canon 0860B001, User Manual, Page: 117 / 140

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Canon 0860B001 User Manual Download Page 117

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Scanning Problems

The machine will not scan a document.

Q

Did you connect the power cord to the machine just now?

A

Wait for a while. After connecting the power cord, the machine cannot scan documents immediately. 

Q

Is the document loaded correctly?

A

Remove the document, stack it if necessary, and load it in the ADF correctly. (See “Loading 
Documents in the ADF,” on p. 3-3.)

A

Make sure the ADF is closed.

Q

Is the USB cable connected securely?

A

Check that the USB cable is connected securely to the machine and your computer. Disconnect the 
USB cable, and reconnect it correctly after a while.

Scanned images are dirty.

Q

Is the platen glass or the platen glass cover clean?

A

Clean the platen glass or the platen glass cover. (See “Cleaning the Scanning Area,” on p. 8-1.)

White streaks appear on the left side of the image.

Q

Is the document placed on the platen glass correctly?

A

Place the document approximately 3 mm from the edge of the platen glass.

Summary of Contents for 0860B001

Page 1: ...Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference ...

Page 2: ...Settings Starter Guide Copying and Printing Instructions Troubleshooting User s Guide This Manual CD ROM Fax Instructions Troubleshooting Facsimile Guide Software Installation and Instructions Printing and Scanning Instructions Troubleshooting Software Guide CD ROM Remote User Interface Instructions Remote UI Guide CD ROM Network Connectivity and Setup Instructions Network Guide CD ROM To view the...

Page 3: ... Storing Paper 2 1 Storing Color Print Paper 2 1 Printing Areas 2 2 Loading Paper 2 3 Loading Paper in the Cassette 2 3 Opening the Multi Purpose Tray 2 8 Closing the Multi Purpose Tray 2 9 Loading Paper in the Multi Purpose Tray 2 10 Loading Envelopes in the Multi Purpose Tray 2 12 Specifying the Paper Size and Type Common for Cassette and Multi Purpose Tray 2 16 Specifying the Paper Size 2 16 Sp...

Page 4: ...ion 6 2 Chapter 7 System Monitor Checking the Status of the Jobs Stored in the Machine 7 1 Confirming and Deleting a Fax Job 7 1 Confirming Transmission Results 7 2 Confirming and Deleting a Copy Job 7 2 Confirming and Deleting a PC Print Job 7 2 Confirming and Deleting a Report Job 7 3 Chapter 8 Maintenance Periodic Cleaning 8 1 Cleaning the Exterior 8 1 Cleaning the Scanning Area 8 1 Cleaning th...

Page 5: ...s 9 36 General Problems 9 37 If You Cannot Solve the Problem 9 38 Chapter 10 Machine Settings Accessing the Machine Settings 10 1 Menu Descriptions 10 2 PAPER SETTINGS 10 2 COMMON SETTINGS 10 3 COPY SETTINGS 10 7 PRINTER SETTINGS 10 9 TIMER SETTINGS 10 9 MAINTENANCE 10 10 Chapter 11 Appendix Specifications 11 1 About Color Printing 11 3 The Three Primary Colors of Light and Color 11 3 Method for E...

Page 6: ...d in the LCD The following are a few examples of how messages in the LCD are expressed in this manual The messages are indicated within angle brackets If MEMORY FULL is displayed the machine cannot scan the documents COL appears in the LCD WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely alwa...

Page 7: ... products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers The standards and logos are uniform among participating nations Super G3 is a phrase used to describe the new generation of fax machines that use ITU T...

Page 8: ...eproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc F148800 imageCLASS MF8180C Model Name ...

Page 9: ...cal authorized Canon dealer or the Canon help line The back of the machine includes slots and openings for ventilation To keep the machine from overheating which can cause it to operate abnormally and create a fire risk take care not to block or cover these openings Do not operate the machine on a bed sofa rug or other similar soft surface or near a radiator or other heat source Do not place the m...

Page 10: ...ack in Always unplug the machine during thunderstorms Before you transport the machine remove the toner cartridge Always lift the machine as shown below CAUTION Unplug the machine and contact your local authorized Canon dealer or the Canon help line in any of these situations If the power cord or plug is damaged or frayed If liquid spills into the machine or if it is otherwise exposed to rain or l...

Page 11: ...tive housing and external cover No radiation can leak from the product in the normal operation of the product by the user This product is classified as a Class 1 Laser Product under IEC 60825 1 1993 and EN 60825 1 1994 200 240V Model The label shown below is attached to the laser scanner assembly within the product This product has been classified under IEC60825 1 1993 and EN60825 1 1994 and confo...

Page 12: ...solve it by using the information in Chapter 9 Troubleshooting If you cannot solve the problem or if you think your machine needs servicing contact your local authorized Canon dealer or Canon help line Main Components of the Machine This section describes the main components of the machine Front View a Operation panel Controls the machine b ADF Automatic Document Feeder Holds the documents and fee...

Page 13: ... when you install drum and toner cartridges or remove jammed paper h Front cover Open it when using the multi purpose tray i Cassette Holds the paper supply a Platen glass cover Open it when you place documents on the platen glass for copying or scanning b Platen glass Place documents c Multi purpose tray Holds the paper supply a b c ...

Page 14: ...tput paper face up or remove jammed paper d Ethernet port Connect the network cable e Telephone line jack Connect the telephone line cable f External device jack Connect an external device g Lock Release Levers Turn these levers to remove the fuser unit when you are replacing the fuser unit or clearing paper jams from the fuser unit LINE EXT a b c d e f g ...

Page 15: ...ergy Saver key Sets or cancels the energy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled k Paper Select key Selects the paper feeding location cassette or multi purpose tray l Status Monitor key Checks the status of copy fax print and report jobs m LCD Displays messages and prompts during operation Also displays selections text and...

Page 16: ...rection Mode ECM Automatic switching between fax and voice calls Answering machine connection Memory sending receiving Reduced size printing Automatic dialing and broadcasting etc For more details about Fax functions refer to the Facsimile Guide NOTE When the machine is plugged in the LCD displays PLEASE WAIT for several minutes then the standby display appears Copy ratio Exposure Copy quantity Pa...

Page 17: ...sage PREPARE NEW CART appears indicates either C M Y or K The machine will be restored from the energy saver mode in the following conditions When receiving print jobs from your computer When receiving faxes When you pick up the handset of the telephone connected to the machine When receiving a call When the machine is restored from the energy saver mode it needs to warm up before it can scan any ...

Page 18: ...ion that differs significantly in temperature or humidity it may curl or get creased Storing Color Print Paper When handling or storing color printouts printed by this machine be careful of the following points IMPORTANT Avoid storing color prints with PVC materials such as clear folders Toner may come off and stick to the PVC material Use insoluble adhesive when gluing color prints Toner may melt...

Page 19: ...ulti purpose tray Printing Areas Please note that the term printing area represents both the recommended area for optimum print quality and the entire area where the machine can technically print from your computer Printing area light shade Canon recommends that you print within this area Paper Envelope NOTE Copying areas are a little larger than printing areas Cassette Multi Purpose Feeder Paper ...

Page 20: ...aper take care not to cut your hands on the edges of the paper NOTE The cassette holds up to approximately 250 sheets of 60 g m2 paper Loading Paper in the Cassette Do not touch the black rubber pad in the paper cassette It may result in misfeeds 1 Pull out the paper cassette 2 Push down the plate of the paper cassette to lock it Rubber pad ...

Page 21: ...k is released and may result in personal injuries 3 Hold the lock release lever of the rear paper guide and slide the guide to the mark indicating the subject paper size The paper size indicated on the paper guide should be aligned with the mark IMPORTANT Slide the paper guide to the B5 JIS position when using B5 size paper 182 mm x 257 mm B5 ISO and 8 5 x 13 are not used Lock release lever Lock r...

Page 22: ...th guides at one time IMPORTANT Align the paper guide with the position shown in the figure B5 JIS position when using B5 size paper 182 mm x 257 mm B5 ISO is not used 5 Load the paper stack so that the bottom of the page touches the paper guide Set this part to the position of paper size B5 ISO position B5 JIS position Paper limit mark ...

Page 23: ...n be loaded in the paper cassette Be careful that the paper stack does not exceed the paper limit mark on the paper guide as it may result in misfeeds Double feeding may occur frequently if the edges of the paper stack are not aligned properly In this case align the edges of the stack on a hard flat surface NOTE To print on letterhead paper or paper printed with a logo load the paper with the prin...

Page 24: ...ides Confirm that there is sufficient space between the hook and paper stack Take out some paper when there is no space 7 Set the paper cassette into the machine Push the paper cassette into the machine firmly until the front side of the cassette is flush with the front surface of the machine Hook Hook ...

Page 25: ...surface of the printer Amount of Paper Remaining in the Cassette The paper cassette has a display indicating the amount of paper remaining in the cassette If the cassette is full the indicator will be at the top The indicator will go down as the amount of paper decreases The indicator is helpful for confirming the amount of paper remaining in the cassette Amount of Paper Remaining ...

Page 26: ...lti purpose tray 3 Open the extension tray when loading long size paper Closing the Multi Purpose Tray Close the multi purpose tray using the following procedure Keep the multi purpose tray closed when it is not used 1 Remove any loaded paper close the extension tray and then put the auxiliary tray back to the original position ...

Page 27: ... 1 Open the multi purpose tray and pull out the auxiliary tray For opening the multi purpose tray see Opening the Multi Purpose Tray on p 2 8 2 Spread the paper guides a little wider than the actual paper width 3 Gently load the stack of paper with the printing side facing up until it touches the back of the tray Be sure that the paper stack is loaded under the paper limit guides Paper limit guide...

Page 28: ...ides and the paper stack Take out some paper when there is no space Load the paper stack straight If the rear edge of the paper stack is not properly aligned it may result in misfeeds or paper jams If the paper is curled or folded at corners flatten it before loading Double feeding may occur frequently if the edges of the paper stack are not aligned properly In this case align the edges of the sta...

Page 29: ... in the multi purpose tray or pull it out while printing It may result in a faulty operation Loading Envelopes in the Multi Purpose Tray Use the multi purpose tray when you want to copy or print envelopes IMPORTANT The recommended envelopes are COM10 MONARCH DL and ISO C5 Using other envelopes may affect the quality of the printout 1 Open the multi purpose tray and pull out the auxiliary tray For ...

Page 30: ... 3 Place the stack of envelopes on a flat surface flatten them to release any remaining air and be sure that the edges are pressed tightly CAUTION Be careful not to cut your hands with the edges of the envelopes 4 Loosen the hard corners of the envelopes and flatten curls as shown in the figure ...

Page 31: ...oaded under the paper limit guides CAUTION When loading envelopes be careful not to cut your hands with the edges of the envelopes IMPORTANT Up to 10 sheets of envelopes can be loaded Confirm that there is sufficient space between the paper limit guides and the envelope stack Take out some envelopes when there is no space The back side with adhesive surface of an envelope cannot be printed on Load...

Page 32: ...per jams 7 Slide and fit the paper guides to both sides of the stack IMPORTANT Be sure to align the paper guides with the width of the envelopes If the guides are too loose or too tight it may result in misfeeds or paper jams Do not touch the envelopes in the multi purpose tray or pull them out while printing It may result in a faulty operation ...

Page 33: ...10 MONARCH DL or ISO C5 for envelopes 6 Press Stop Reset to return to the standby display Specifying the Paper Type PLAIN PAPER is selected as the default paper type When using paper other than plain paper you can specify the paper type according to the following Specifying the paper type can prevent poor copy quality or the printout not being printed correctly 1 Press Menu 2 Press or to select PA...

Page 34: ... output tray Face up paper output delivers paper with the printed side up from the output area Select the area depending on your purpose by opening or closing the face up cover Open the face up cover for face up paper output or close the face up cover and pull out the output tray for face down paper output IMPORTANT Do not open or close the face up cover while copying and printing Paper Type and P...

Page 35: ...ce up paper output at the rear of the machine This way is convenient for printing on transparencies or envelopes which tend to curl because the paper is delivered straight through out of the machine Open the face up cover Remove the delivered paper one by one Paper Type Paper Output Area The Number of Output Sheets Plain Paper face up 1 sheet face down approx 80 to 100 sheets 60 g m2 to 105 g m2 R...

Page 36: ...ndling 2 IMPORTANT Do not pull the paper forcibly This machine has no face up output tray Remove the delivered paper with your hand Do not place an object in front of the face up paper output to prevent a paper jam ...

Page 37: ...etc before loading the document in the ADF To prevent document jams in the ADF do not use any of the following Scanned Area of a Document The shaded area in the illustration below shows the scanned area of a document Make sure your document s text and graphics are within this area Platen Glass ADF Type of Document Plain paper Thick documents Photographs Small documents e g index cards Special type...

Page 38: ...platen glass cover 2 Place your document face down on the platen glass Use the paper size marks on the left side of the platen glass to position a document If your document conforms to a standard paper size e g A4 or A5 align the document between the appropriate paper size marks If you do not know the size of your document or if your document does not match any of the paper size marks align the ce...

Page 39: ...ize document on the platen glass 3 Gently lower the platen glass cover The document is now ready for scanning Loading Documents in the ADF 1 Fan the edges that will feed into the machine first then tap the edges of multiple page documents on a flat surface to even the stack ...

Page 40: ... one from the top of the stack from the first page Wait until all pages of your document have been scanned before starting a new job 50 sheets 80 g m2 or paper stack within 8 mm thickness including curled sheets guaranteed reference at regular ambient temperature and humidity documents can be loaded in the ADF If the documents exceed the capacity of the ADF paper jams may occur ...

Page 41: ...TE When documents are loaded in the ADF the scanning unit moves to the position shown above and remains there When documents are not loaded in the ADF the scanning unit moves to scan it 3 2 1 The machine scans documents from the first page Scanning unit ...

Page 42: ...000 Click Start on the Windows task bar select Settings Printers 2 Click the corresponding printer driver icon 3 From the File menu click Set as Default Printer Windows 98 Me Set as Default Printing Documents The general steps for printing a document are explained below 1 Load paper in the cassette or the multi purpose tray For details on how to load paper see Loading Paper on p 2 3 2 Open the doc...

Page 43: ...ers and Faxes On Windows 98 Me 2000 Click Start on the Windows task bar select Settings Printers 2 Double click the corresponding printer driver icon 3 Right click on the print job click Cancel Printing NOTE You can also cancel a print job using Status Monitor on the operation panel of the machine See Confirming and Deleting a PC Print Job on p 7 2 More Information For detailed information on all ...

Page 44: ...ency from the output tray as it is output 1 Place the document on the platen glass or load it in the ADF For details on how to place documents see Setting Up Documents on p 3 2 2 Press COPY 3 Use the numeric keys to enter the number of copies You can set up to 99 copies 4 Adjust any necessary settings for your document Specify the size and the type of the paper you load in the cassette or the mult...

Page 45: ...several times to display DIRECT 100 ratio press OK You can also return the ratio to 100 using a custom copy ratio See Enlarging Reducing Using Custom Copy Ratios on p 5 2 Enlarging Reducing Using Custom Copy Ratios 1 Press Enlarge Reduce twice 2 Use the numeric keys to enter the copy ratio press OK You can enter the copy ratio from 50 to 200 selectable in 1 increments Even after entering the copy ...

Page 46: ...tically or manually according to how light or dark your document is Adjusting Automatically 1 Press Exposure twice to select the auto mode press OK The copy exposure is adjusted automatically NOTE Image quality mode automatically changes to TEXT when AUTO EXPOSURE is set Automatic exposure only works in black and white copying The exposure has to be manually adjusted in color copying Press Color S...

Page 47: ...ion to the appropriate level best suited for a document Three modes are available for adjusting the saturation level 1 Press Menu 2 Press or to select COPY SETTINGS press OK 3 Press or to select SATURATION press OK 4 Press or to select the appropriate saturation level press OK You can select from the following STANDARD VIVID TRANQUIL 5 Press Stop Reset to return to the standby display When the pre...

Page 48: ... background color if the document is deep in color Special Features The machine has the following SPECIAL COPY features These features allow you to sort copies in page order and create special copies easily Collate Copy Sorts copies in page order Reserve Copy Reserves the next job while the machine is printing out Collate Copy The collate copy allows you to sort copies in page order It is convenie...

Page 49: ...ls on how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 2 2 Press Collate COL appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press B W Start or Color Start The machine begins scanning and then prints only one copy 5 Place the next page of the document on the platen glass 6 Press B W Start or ...

Page 50: ...ess Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 3 Press Exposure to select the scanning exposure See Adjusting the Exposure Density on p 5 3 Press Enlarge Reduce to select the copy ratio See Setting Enlarging Reducing on p 5 2 5 Press B W Start or Color Start The machine begins scanning NOTE After printing of the current copy job is complete th...

Page 51: ...chine IMPORTANT For better scanning quality for color documents we recommend that you place documents on the platen glass If you use the ADF the scanned image might not be clear This section explains how to scan using SCAN on the operation panel of the machine By pressing SCAN B W Start or Color Start on the operation panel of the machine you can scan documents to your computer 1 Place the documen...

Page 52: ...6 2 Scanning 6 More Information For detailed information on all scanning features refer to Chapter 3 Scanning in the Software Guide ...

Page 53: ...onfirm the sending or receiving status 1 Press Status Monitor 2 Press or to select RX TX STATUS press OK NOTE If there is no job NO CURRENT RX TX JOB is displayed If there is only one fax job go to step 4 The transaction number and TX RX in the LCD mean the following 0001 to 4999 A sent document TX 5001 to 9999 A received document RX 3 Press or to confirm the transaction number and time NOTE For t...

Page 54: ...Press or to select COPY STATUS press OK NOTE If there is no job NO COPY JOBS EXIST is displayed If there is only one copy job go to step 4 3 Press or to confirm the job number and the quantity of copies 4 If you want to delete the copy job press OK 5 If you decide to delete the job press for YES NOTE To cancel deleting the job press for NO Once the job is deleted the job cannot be restored 6 Press...

Page 55: ...et to return to the standby display Confirming and Deleting a Report Job 1 Press Status Monitor 2 Press or to select REPORT STATUS press OK NOTE If there is no job NO REPORT JOBS EXIST is displayed If there is only one report job go to step 4 3 Press or to confirm the report 4 If you want to delete the report job press OK 5 If you decide to delete the job press for YES NOTE To cancel deleting the ...

Page 56: ...imilar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avoid scratching the components Never use volatile liquids such as thinner benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s components Cleaning the Exterior Wipe the machine s exterior with a clean soft lint free cloth moiste...

Page 57: ...document in the ADF always check to make sure that any paste ink or correction fluid that is on the document is completely dry When cleaning the read area of the platen glass take care not to damage the white roller located on the center of the ADF Cleaning the Fusing Roller If smudge marks appear on the back or front side of printed pages clean the fusing roller in the following procedure Print q...

Page 58: ...START CLEANING press OK The paper will go into the printer slowly to start cleaning the fusing roller NOTE It takes approximately 3 minutes to clean the roller The cleaning process cannot be canceled Please wait until it ends Replacing the Cartridges This section describes how to remove used cartridges and replace them with new ones IMPORTANT If printout becomes faint or inconsistent the reason ma...

Page 59: ... throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire CAUTION If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be able to remove the toner stains IMPORTANT Use only toner cartridges intended for use w...

Page 60: ...open the cartridge cover until it is locked b when the whirring sound stops 6 Make sure that the toner cartridge you want to replace is at the position for replacing If the spent toner cartridge is not in the replacement position close the cover then open it again when the whirring sound stops Repeat this process until the cartridge you want to replace is in the correct position a b ...

Page 61: ...oner cartridge of the same color from the protective bag Open the protective bag with scissors so as not to damage the cartridge IMPORTANT Keep the protective bag in which the cartridge came in It may be required when taking out the toner cartridge for machine maintenance Be careful not to hold or touch the prohibited portions such as the sensor or electrical contacts It may result in damage to th...

Page 62: ... is not distributed evenly it may result in a deterioration of the print quality Be sure to carry out this procedure properly Be sure to shake the toner cartridge gently Toner may spill if the cartridge is handled without caution 10 Remove the protective cover Pull down the tab on the protective cover as shown in the figure NOTE Remove the cover carefully as it may be snug a b Protective cover ...

Page 63: ...It may be required when taking out the toner cartridge for machine maintenance 11 Place the toner cartridge on a flat surface then pull out the sealing tape completely approx 45 cm in length while supporting the toner cartridge Hold the tab on the sealing tape and pull it out straight CAUTION If the sealing tape is pulled out forcefully or stopped at midpoint toner may spill out If toner gets into...

Page 64: ...ape remains in the toner cartridge it may result in a deterioration in print quality Dispose of the sealing tape according to local regulations 12 Press and hold the blue buttons on the top of the toner cartridge and install it in the machine Keep the guides a b on both sides aligned with the grooves c d triangular mark on the machine Please note that these arrows are just for alignment purpose an...

Page 65: ...lly IMPORTANT When you make copies immediately after replacing a toner cartridge the print quality may deteriorate Make copies after making sure the whirring sound stops When INSERT CARTRIDGE still appears in the LCD after inserting a cartridge disconnect and connect the power cord indicates either C M Y or K NOTE The color labels should appear in this order Yellow Magenta Cyan Black If the color ...

Page 66: ...dges to ignite resulting in burns or a fire CAUTION If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be able to remove the toner stains IMPORTANT If a toner cartridge is removed from the machine during maintenance attach the protective cover immediately and place it in the protective bag th...

Page 67: ...cartridge If a toner cartridge is brought to an environment where the temperature differs extremely condensation may occur both inside and on the outside of the cartridge If you are going to install a cartridge that was stored in a cold place in a warm room leave the cartridge stored in the protective bag for over two hours in the warm room so that it can adapt to the ambient temperature Be sure t...

Page 68: ...condensation Do not store a cartridge in a place that can generate corrosive gases such as ammonia a place in which a considerable amount of salt is contained in the air or a place with a lot of dust Store the cartridge out of the reach of small children Condensation Even within the storable humidity range water drops may develop both inside and on the outside of the cartridge due to the differenc...

Page 69: ...one when PREPARE NEW DRUM or REPLACE THE DRUM appears in the LCD WARNING Do not burn or throw used drum cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire CAUTION If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be ...

Page 70: ... Lift the scanning platform and open the cartridge cover 2 Remove the drum cartridge from the machine Pull up the green handle on the drum cartridge in the direction of the arrow a and lift the cartridge straight up b a b ...

Page 71: ...dry cloth Do not use alcohol benzene paint thinner or other flammable substances IMPORTANT Be careful not to scratch the transparent sheet or peel it by force Do not wet the cloth with water or detergent Be careful not to touch unnecessary parts in the machine when cleaning 4 Take the drum cartridge out of the protective bag Open the protective bag with scissors so as not to damage the cartridge ...

Page 72: ...y deteriorate if you touch or damage the drum that is set inside Be careful not to touch the drum or open the drum protective shutter Be careful not to hold or touch the portions that are not described for this procedure such as the sensors It may result in damage to the machine Do not expose the drum cartridge to direct sunlight or strong light Sensors Drum protective shutter ...

Page 73: ...eces Remove the packing materials a and b by hooking your fingers into the tab and pulling them in the direction of the arrows Remove the packing materials c and d by turning them in the direction of the arrows until they stop and pulling them away a b c d ...

Page 74: ...8 19 Maintenance 8 Remove the packing materials e and f by holding the grips and pulling them in the direction of the arrows Hold the packing material g and remove it as shown in the figure e f g ...

Page 75: ...ay deteriorate Do not apply shock to the drum cartridge memory or bring it near magnetic waves It may result in damage to the machine After removing the packing materials install the drum cartridge in the machine as soon as possible Dispose of the packing materials according to local regulations Electrical contacts Electrical contacts Drum cartridge memory Imaging transfer belt ...

Page 76: ...cartridge with both hands and install it in the machine Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a Lock the drum cartridge by pushing it down toward you b b ...

Page 77: ... cartridge cover and lower the scanning platform IMPORTANT When you make copies immediately after replacing the drum cartridge the print quality may deteriorate Make copies after making sure the whirring sound stops When INSERT DRUM still appears in the LCD after inserting the cartridge disconnect and connect the power cord ...

Page 78: ...ridges to ignite resulting in burns or a fire CAUTION If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be able to remove the toner stains IMPORTANT Print quality may deteriorate if you touch or damage the drum that is set inside Be careful not to touch the drum or open the drum protective s...

Page 79: ...ly as shown in the figure Do not set it vertically or upside down Never attempt to disassemble or modify the cartridge If a cartridge is brought to an environment where the temperature differs extremely condensation may occur both inside and on the outside of the cartridge If you are going to install a cartridge that was stored in a cold place in a warm room leave the cartridge stored in the prote...

Page 80: ...oth inside and on the outside of the cartridge due to the difference in temperature The development of water drops is called condensation Condensation will adversely affect the quality of the cartridge Repacking and Transporting Your Machine Be sure to unplug the power cord before transporting the machine If the machine is likely to be subjected to vibration e g when transporting over long distanc...

Page 81: ...nt feeder tray Grip the handles on both sides of the machine and lift it carefully as shown in the illustration above CAUTION When carrying the machine be sure to hold it in the designated places as shown in the illustration Dropping the machine can cause personal injury ...

Page 82: ...to high voltages and high temperatures Take adequate precaution when performing internal inspections to avoid burns or electrical shock NOTE When removing jammed paper from inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and ...

Page 83: ...aper IMPORTANT If the jammed paper cannot be removed easily proceed to the next step Do not try to remove it forcefully 3 Pull out the paper cassette 4 Remove the jammed paper IMPORTANT If the jammed paper cannot be removed easily proceed to the next step Do not try to remove it forcefully ...

Page 84: ...he scanning platform a and open the cartridge cover until it is locked b when the whirring sound stops 7 Remove the drum cartridge from the machine Pull up the green handle on the drum cartridge in the direction of the arrow a and lift the cartridge straight up b a b a ...

Page 85: ...ge on p 9 21 IMPORTANT Print quality may deteriorate if you touch or damage the drum that is set inside Be careful not to touch the drum or open the drum s protective shutter Be careful not to hold or touch the portions that are not described for this procedure such as the sensors It may result in damage to the machine b Sensors Drum protective shutter ...

Page 86: ...ntacts It may result in damage to the machine Do not hold or touch the imaging transfer belt The image quality may deteriorate Do not apply shock to the drum cartridge memory or bring it near magnetic waves It may result in damage to the machine Electrical contacts Electrical contacts Drum cartridge memory Imaging transfer belt ...

Page 87: ...9 6 Troubleshooting 9 8 Place the drum cartridge in the protective bag 9 Press the green lock release lever a and remove the jammed paper b 10 Take the drum cartridge out of the protective bag a b ...

Page 88: ...m cartridge with both hands and install it in the machine Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a Lock the drum cartridge by pushing it down toward you b b ...

Page 89: ...in the figure 12 Close the cartridge cover and lower the scanning platform If the message is still displayed after closing the cartridge cover pieces of torn paper may still be remaining inside Re check the various sections of the machine and remove all pieces of the jammed paper from inside the machine ...

Page 90: ...he fuser unit and its surroundings inside the machine may become hot during use When replacing fuser unit do not touch the fuser unit and its surroundings as doing so may result in burns or electrical shock 1 Open the face up cover 2 Tilt both the green pressure release lever on the left and right side of the fuser unit towards you to release the pressure in the fuser unit ...

Page 91: ...jammed paper 4 Lift the scanning platform a and open the cartridge cover b 5 Remove the drum cartridge from the machine Pull the green handle on the drum cartridge in the direction of the arrow a and lift the cartridge straight up b a b a ...

Page 92: ...ge on p 9 21 IMPORTANT Print quality may deteriorate if you touch or damage the drum that is set inside Be careful not to touch the drum or open the drum s protective shutter Be careful not to hold or touch the portions that are not described for this procedure such as the sensors It may result in damage to the machine b Sensors Drum protective shutter ...

Page 93: ...ontacts It may result in damage to the machine Do not hold or touch the imaging transfer belt The image quality may deteriorate Do not apply shock to the drum cartridge memory or bring it near magnetic waves It may result in damage to the machine Electrical contacts Electrical contacts Drum cartridge memory Imaging transfer belt ...

Page 94: ...re up to this step the paper may be jammed in the fuser unit at the back of the machine In this case skip Step 8 to Step 10 and start with Step 11 p 9 16 to remove the jammed paper In doing so never close the cartridge cover It may result in paper jams that are difficult to clear Follow Step 8 to Step 10 to set the drum cartridge after removing the paper 8 Take the drum cartridge out of the protec...

Page 95: ...m cartridge with both hands and install it in the machine Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a Lock the drum cartridge by pushing it down toward you b b ...

Page 96: ...securely so that it may be in the state shown in the figure 10 Close the cartridge cover and lower the scanning platform If the message is still displayed after closing the cartridge cover and lowering the scanning platform proceed to the following procedure ...

Page 97: ...lug the power cord from the wall outlet CAUTION The fuser unit and the surrounding area can become extremely hot during operation Perform the following procedure after the fuser unit has cooled down completely Touching the fuser unit when it is still hot may result in burns ...

Page 98: ...turn the green pressure release levers on the fuser unit to their original positions 13 Close the face up cover 14 Turn the lock release levers located on the back of the machine in the direction of the arrow and release the lock ...

Page 99: ...d remove it CAUTION The fuser unit weighs approximately 1 7 kg and it is heavier on the back side Be sure to hold the grip securely when carrying a fuser unit Dropping the unit may result in personal injuries 16 Open the sub output tray Heavier on the back side ...

Page 100: ...wards you to release the pressure in the fuser unit 18 Remove the jammed paper IMPORTANT If the paper completely winds around the fusing roller and is impossible to be removed contact your Canon dealer 19 Return the green pressure release levers on the fuser unit to their original positions ...

Page 101: ...s in the direction of the arrow 23 Connect the power cord and all interface cables 24 Plug the power cord in the wall outlet to turn on the machine If the message is still displayed after turning on the machine pieces of torn paper may still be remaining inside Re check the various sections of the machine and remove all pieces of the jammed paper from inside the machine ...

Page 102: ...ridge When the paper is jammed in the drum cartridge as shown in the figure remove the jammed paper using the following procedure 1 Turn the knob on the drum cartridge in the direction of the arrow 2 Lift the cover a and remove the jammed paper b a b ...

Page 103: ...iorate 3 Return the cover to its original position a and turn the knob in the direction of the arrow b Proceed to the next steps to remove the jammed paper When removing paper jammed inside the machine Step 8 p 9 6 When removing paper jammed behind the machine Step 8 p 9 13 Imaging transfer belt a b ...

Page 104: ... in damaging the document and the paper 1 Open the ADF and gently remove the jammed paper from the ADF 2 Widen the document guides until they stop and remove the paper so as not to be caught by the guides Open the ADF and gently remove the jammed paper from the ADF 3 Open the ADF and gently remove the jammed paper from the document output tray NOTE After removing jammed paper even edges of the doc...

Page 105: ...nected CHECK DOCUMENT Cause 1 There is a paper jam in the ADF Remedy Remove the document you are trying to copy in the ADF See Removing Jammed Paper from the ADF on p 9 23 Make sure that the document is not too long or too short See Document Requirements on p 3 1 Cause 2 The ADF roller rotates without feeding documents Remedy Fan the edge that will feed into the machine first then tap the edge of ...

Page 106: ...closed DOCUMENT TOO LONG Cause The document is longer than 1 m or is not feeding correctly Remedy Reduce the length of the document to within 1 m and then copy it INSERT CARTRIDGE Cause A cartridge is not inserted or not inserted correctly Remedy Insert the cartridge correctly When INSERT CARTRIDGE still appears in the LCD after inserting the cartridge disconnect and connect the power cord See Rep...

Page 107: ...toner cartridge need to be replaced soon Remedy Prepare a new toner cartridge to be replaced indicates either C M Y or K PREPARE NEW DRUM Cause The drum cartridge need to be replaced soon Remedy Prepare a new drum cartridge to be replaced PRINT NOT GUARANTEED CHECK CARTRIDGE Cause The installed toner cartridge cannot guarantee the print quality Remedy Cartridges that have low toner or made by thir...

Page 108: ...ng Paper on p 2 3 Make sure the paper stack in the cassette does not exceed the capacity of the cassette If you load paper while making copies do not load a different paper size On the second line in the LCD the message CASSETTE or TRAY and the paper size may appear In this case load the corresponding paper in the cassette or multi purpose tray SYSTEM ERROR Exxx Cause An error of some kind has occ...

Page 109: ...purpose tray does not exceed the capacity of the cassette or multi purpose tray See Loading Paper on p 2 3 Q Is paper loaded correctly A Make sure the paper stack in the cassette or multi purpose tray is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 3 Q Is the cassette inserted into the machine correctly A Push the cassette into the machine as far as it ...

Page 110: ...ti purpose tray See Loading Paper on p 2 3 A Do not force the paper stack into the cassette or multi purpose tray Q Is only one type of paper loaded in the cassette or multi purpose tray A Load only one type of paper A Make sure you load paper that meets the paper requirements for the machine See Chapter 2 Paper Handling Transparencies do not feed correctly Q Are the transparencies loaded correctl...

Page 111: ...e output tray free of obstructions A Do not place the delivered paper back on the output tray See Face Down Paper Output Area on p 2 18 A Do not place objects other than paper on the output tray See Face Down Paper Output Area on p 2 18 Q Is the machine installed in a proper location A Check that the machine is installed in the proper location For information about specifications of the machine se...

Page 112: ...wer cord to the machine just now A Wait for a while After connecting the power cord the machine cannot scan documents immediately Q Is the document loaded correctly A Remove the document stack it if necessary and load it in the ADF correctly See Loading Documents in the ADF on p 3 3 Q Is the energy saver mode off A The machine does not scan documents if it is in the energy saver mode To restore th...

Page 113: ... and replace the toner cartridges if necessary Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 3 Copies are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 1 Q Is the cartridge free of damage A If there is a scratch on th...

Page 114: ... TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 16 The printouts are missing when you make copies on rough paper Q Is the paper type set correctly A Select TRANSPARENCY in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 16 The edges of copies are dirty when you make copies Q Is the paper size set correctly A Specify the appropriate paper size ...

Page 115: ...Check Prioritize Printing of Colored Lines and Text in the printer driver Specify Prioritize Printing of Colored Lines and Text in the Detailed Settings dialog box by clicking Details in the Quality sheet Colored text appears to be blurred Q Is a bold font being used for the colored text A Specify Matching Method in the printer driver to Perceptual Photographic Specify Matching Method in the Match...

Page 116: ... Matching sheet by checking Manual Color Settings in the Quality sheet and clicking Color Settings Printing Problems The Alarm indicator comes on Q Does the machine feed paper correctly or is there paper in the cassette or multi purpose tray A Clear the paper jam or load paper in the cassette or multi purpose tray For instructions on clearing paper jam see Clearing Jams on p 9 1 For instructions o...

Page 117: ...F on p 3 3 A Make sure the ADF is closed Q Is the USB cable connected securely A Check that the USB cable is connected securely to the machine and your computer Disconnect the USB cable and reconnect it correctly after a while Scanned images are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 1 Whi...

Page 118: ...rely into the machine and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power source and may not turn on If this happens disconnect the power cord and reconnect it correctly after a minute or more Refer to the Starter Guide If the LCD remains blank unplug t...

Page 119: ...l authorized Canon dealer or Canon help line Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you need to contact your local authorized Canon dealer or Canon help line make sure you have the following information Product name Canon Colour LaserBase MF8180C Serial number The serial number is on the labe...

Page 120: ...ant to change press OK NOTE For details on sub menus see Menu Descriptions on p 10 2 If you press Stop Reset before OK is pressed the item you have selected will not be registered Press Stop Reset to exit from the Menu If you press Menu the display returns to the previous screen The settings changed in the Menu do not return automatically to the settings you set previously Change to the previous s...

Page 121: ... PAPER SETTINGS Sets the paper size and paper type 1 CASSETTE 1 PAPER SIZE Selects the paper size for the paper cassette A4 B5 A5 EXECUTIV LTR LGL 2 PAPER TYPE Selects the paper type to be used in the paper cassette PLAIN PAPER HEAVY PAPER 2 MP TRAY 1 PAPER SIZE Selects the paper size for the MP tray A4 B5 A5 EXECUTIV COM10 MONARCH DL ISO C5 LTR LGL 2 PAPER TYPE Selects the paper type to be used i...

Page 122: ...the beep or alarm volume of the machine 1 KEYPAD VOLUME Adjusts the volume of keypad tones 0 to 3 1 2 ALARM VOLUME Adjusts the alarm volume 0 to 3 1 3 TX DONE TONE Sets the transmission end tone settings ERROR ONLY The transmission end tone sounds only when any error occurs while printing 1 to 3 1 OFF The transmission end tone does not sound ON The transmission end tone sounds 1 to 3 1 4 RX DONE T...

Page 123: ...nd tone settings ERROR ONLY The scanning end tone sounds only when any error occurs while scanning 1 to 3 1 OFF The scanning end tone does not sound ON The scanning end tone sounds 1 to 3 1 7 CALLING VOLUME Adjusts the calling volume 1 to 3 1 8 LINE MONITOR VOL Adjusts the line monitor volume 0 to 3 1 3 B W TONER SAVER Sets the toner saver mode for B W printing Not available for color printing OFF...

Page 124: ... case select SPECIAL SETTINGS2 to improve the result Note Do not select SPECIAL SETTINGS2 when using paper that has been stored at high temperature or high humidity Otherwise the print quality may deteriorate SPECIAL SETTINGS3 When an image of high color density is printed sometimes the image partially appears on the next page In this case select SPECIAL SETTINGS3 to improve the result SPECIAL SET...

Page 125: ...IAL SETTINGS6 try printing when PLAIN PAPER is selected for PAPER TYPE If the paper is still output curled or some images partially appear on other pages select SPECIAL SETTINGS6 SPECIAL SETTINGS7 When label sheets are used some images may look patchy due to toner failing to fuse to the paper In this case select SPECIAL SETTINGS7 to improve the result SPECIAL SETTINGS8 Depending on the operating e...

Page 126: ...sted MANUAL Adjusts the exposure manually The exposure can be adjusted in 9 increments center AUTO The exposure is adjusted automatically 3 STD ZOOM RATIO Selects the copy ratio MANUAL Selects the copy ratio 50 to 200 100 PRESET RATIO Selects the preset copy ratio 50 64 70 78 81 86 100 115 122 129 141 200 4 STANDARD COPY QTY Selects the copy quantity 1 to 99 1 5 AUTO SORT Sets the auto sort functi...

Page 127: ...R BALANCE Specify the toner density for the following each color when using color mode 1 BLACK 2 CYAN 3 MAGENTA 4 YELLOW 1 to 7 5 8 SHARPNESS The sharpness setting of an image can be adjusted When you want to make characters and lines clear select a larger value When you make copies of photographs select a smaller value 1 to 9 5 9 SATURATION Selects the saturation type when using color mode STANDA...

Page 128: ... AUTO CLEAR Sets the auto clear function If the machine remains idle for a set amount of time the display returns to the standby mode ON Sets the time until the machine returns to the standby mode 1MIN to 9MIN 1MIN OFF The auto clear function is turned off 4 ENERGY SAVER Sets the energy saver mode ON Sets the time until the machine enters the energy saver mode 1 ENEGY SVR TIME 1 3MIN to 30MIN 5MIN...

Page 129: ...ts the toner cartridge to be removed SELECT CARTRIDGE Selects the color to be removed 1 BLACK 2 CYAN 3 MAGENTA 4 YELLOW 5 ALL COLORS 2 AUTO GRAD ADJUST Sets automatic gradation adjustment 3 ROLLER CLEANING Cleans the fusing roller 1 START CLEANING Starts cleaning of the fusing roller 2 CLEAN PAPER PRT Prints a cleaning page ...

Page 130: ...table Copy Stock Cassette Feeding 60 g m2 to 105 g m2 Multi Purpose Tray 60 g m2 to 163 g m2 Plain paper recycled paper transparencies labels bond paper envelopes and heavy paper up to 163 g m2 Copy Sizes A4 210 mm 297 mm Automatic Document Feeder 216 mm 356 mm Non image Area Paper Max 5 mm at each edge Envelope Max 10 mm at each edge Warm up Time Approx 60 sec temperature 20 C humidity 65 from wh...

Page 131: ... 1 1 1 0 1 2 000 1 1 294 1 0 786 1 0 647 1 0 500 Zoom 0 500 2 000 in 1 increments Paper Feeding System Cassette Feeding 250 sheets of 60 g m2 Multi Purpose Tray 125 sheets of 60 g m2 Multiple Copies 1 99 Power Requirements 200 V 240 V 50 60 Hz Power requirements differ depending on the country in which you purchased the product Power Consumption Max Approx 1 20 kw Standby Approx 35w Energy Sleep M...

Page 132: ...color not with the three primary colors of light but with their three inverted complimentary colors the same as those used in mixing plants but with the addition of black as a separate color The three primary printing colors are cyan C magenta M yellow Y plus black K subtractive process The three primary colors of light and color are in a complementary color relationship The red in light and cyan ...

Page 133: ... dots On the display various colors are expressed by the red green and blue dots The colors of toner cannot be saturated by the printer Therefore a larger amount of dots are used in the printer and colors are expressed in various combinations by adding black to cyan yellow and magenta In addition the smaller the dots are colors can be printed in a higher resolution Display Pallet Color bar Color b...

Page 134: ...veloped in each cartridge and toner is transferred onto paper repeatedly When data in all four colors is transferred onto paper the paper goes through the fuser unit and is output C M Y K K K C M Y Makes four revolutions Data C Y M Intermediate Transfer Unit Photosensitive Drum The toner color changes each time the intermediate transfer unit makes one revolution After all the four colors are trans...

Page 135: ...printer can be used to its full extend with small adjustments or concerns Adjusting the color on the display Colors shown on the display are not always the actual colors The actual color of the printed image may differ from the color that you see on the display if the color on the display is specified inaccurately Use the color samples or color adjustment tools that come with the application softw...

Page 136: ...resolution of the print data using the application software for processing images and specify the resolution to 300 dpi or 200 dpi Selecting a print mode according to the contents Specify gradation to standard for printing documents that do not required high image quality such as text documents reports or presentation references that consist of mainly with graphics or black and white data The spee...

Page 137: ...7 Copying adjusting the exposure 5 3 adjusting the image quality 5 3 document requirements 3 1 making copies 5 1 problems 9 31 setting enlarging reducing 5 2 specifying the paper size 2 16 specifying the paper type 2 16 Customer support 1 1 D DATE SETUP setting 10 9 DATE TIME SETTING settings 10 9 DEFAULT SETTINGS setting 10 3 DISPLAY LANGUAGE settings 10 5 Document Loading 3 3 orientation 2 17 pr...

Page 138: ...ceptable paper 2 2 cassette 1 2 feeding problems 9 28 jam 2 1 loading 2 3 orientation 2 17 output area 2 17 printing area 2 2 Storing Color Print Paper 2 1 Storing Paper 2 1 type 2 16 2 17 Paper Jams Behind the Machine 9 9 In the Drum Cartridge 9 21 Inside the Machine 9 1 Paper output area face down 2 18 face up 2 18 Paper Select key 1 4 PAPER SETTINGS settings 10 2 PAPER SIZE GROUP setting 10 8 P...

Page 139: ...S setting 10 8 Size document 3 1 marks 3 2 print media 2 2 SPECIAL PRT MODE settings 10 5 Specifications 11 1 STANDARD COPY QTY setting 10 7 STANDARD EXPOSURE setting 10 7 Standby display 1 5 Status Monitor key 1 4 using 7 1 STD ZOOM RATIO settings 10 7 STD IMAGEQUALITY setting 10 7 Stop Reset key 1 4 SUMMER TIME setting 10 9 SUPPLY REC PAPER message 9 27 System monitor 7 1 T Telephone line jack 1...

Page 140: ...12 rue de l Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 211...

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