Canon 0080B002 User Manual Download Page 100

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Appendices

Uninstalling the ISIS/TWAIN Driver/Job Registration
Tool

From the Programs list in the dialog box, select [Canon DR-2580C Scanner
Driver] (or [DR-2580C Job Tool])

click the [Change/Remove] button.

The [Confirm File Deletion] screen appears. Click the [Yes] button.

The [Remove Shared File ?] dialog box appears.

Click the [Yes To All] button.

A confirmation message appears.

Summary of Contents for 0080B002

Page 1: ...Document Scanner User s Guide Please read this manual before using this unit After you finish reading this manual keep it in a safe place for future reference ...

Page 2: ...eceiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equi...

Page 3: ...s from the date you purchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCH...

Page 4: ...of EMC Corporation in the United States Intel and Pentium are registered trademarks of Intel Corporation ENERGY STAR is a U S registered mark Adobe is the registered trademark of Adobe Systems Incorporated in the United States and or other countries Adaptec is registered trademark of Adaptec Inc Other product and company names herein may be the trademarks of their respective owners Copyright Copyr...

Page 5: ...ns and scanner setup see the Easy Start Guide For details on preparing the scanner and details on scanning and how to handle the scanner see the User s Guide The following describes the manuals packaged with the scanner Before you start using the scanner be sure to read this User s Guide Easy Start Guide This manual describes the procedure for removing the scanner from its box through to setting u...

Page 6: ... always pay attention to these warnings CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly To use the machine safely always pay attention to these cautions IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the mach...

Page 7: ...Setting Up the Document Feed Tray 20 Document Eject Tray 22 3 Placing Documents 25 How to Feed with the Page Separation Mode 25 How to Feed with the Bypass Mode 28 4 Scanning Documents 30 Using CapturePerfect 3 0 30 Using the Job Function 36 About the Launcher 40 5 Clearing a Paper Jam 46 6 Other Functions 49 Scanning Folio Folded Document 49 Double Feed Detection Function 50 Long Document Mode 50...

Page 8: ...g 87 The Scanner Does Not Turn ON 87 The Scanner Is Not Recognized 87 Scanning Is Not Performed 88 Slow Scanning Speed 88 Documents Do Not Feed Properly 89 Saved Image Files Do Not Open 90 Scanning Results Are Not as Expected 91 The Flatbed Scanner Option Does Not Work 92 4 Uninstalling Software 94 Uninstalling the ISIS TWAIN Driver Job Registration Tool 96 Uninstalling CapturePerfect 3 0 98 5 Spe...

Page 9: ...ortant Safety Instructions 6 Installation Location 6 Power 7 Moving the Scanner 7 Handling 8 Disposal 9 2 Features of the DR 2580C Document Scanner 10 3 Names and Functions of Parts 12 4 Installation Requirements 14 5 About the Setup Disc 16 ...

Page 10: ...ns where a considerable amount of dust accumulates Avoid warm or humid locations such as in the vicinity of a water faucet water heater or humidifier and avoid locations where the fumes from ammonia paint thinner or other volatile chemicals may be present Avoid locations where ammonia gas is emitted Avoid locations near volatile or flammable materials such as alcohol or paint thinner Avoid locatio...

Page 11: ...dent such as a fire or electrical shock Do not use the power cord while it is coiled Do not pull directly on the power cord When disconnecting the power cord grasp the plug and remove it from the outlet Keep the area around the power plug clear of objects so that the power cord can be disconnected easily in an emergency Use only the AC adapter provided with this scanner Also do not use the AC adap...

Page 12: ... the scanner apart or modify it in any way Never try to take the AC adapter apart or modify it in any way as this is dangerous and may lead to a fire or electric shock Do not use flammable aerosol sprays products near the scanner When cleaning the scanner turn the power switch OFF and disconnect the power cord from the power supply Clean the scanner using a slightly dampened cloth which has been w...

Page 13: ...ric shock Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug it in an emergency Do not allow water or flammable substances alcohol paint thinner benzene etc to spill into the scanner as this may result in a fire or electric shock Turn OFF the power switch for safety when not using the scanner for ...

Page 14: ...e Single sheet dual feeding path U Turn Path Documents are fed and ejected from the front of the scanner See p 23 Straight Path Documents are ejected to the back of the scanner Note the ejected documents are stacked in reverse order to how they were fed See p 24 Paper Size Detection The scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edg...

Page 15: ...nts that have had holes punched in them to be stored in a binder Auto Start The scanner is equipped with an Auto Start function that automatically initiates scanning when a document is placed in the document feed tray Long Paper Compatibility You can scan documents that are a maximum of 1 000 mm long in the Long document mode See Long Document Mode on p 50 Compatible with Carbonless Duplicating Pa...

Page 16: ...ning Power Indicator This indicator lights when the scanner is turned ON OPEN Knob Opens the upper unit See p 20 p 47 and p 71 Document Guides Adjust them to align with the width of the document See p 21 and p 26 Document Feed Tray Place the document to be scanned here See p 20 Document Eject Tray Extension Open when reading a document See p 23 Feed Selection Lever Use it to change the way the doc...

Page 17: ... eject direction See p 23 and p 24 Up Straight Path Down U Turn Path Kensington Slot Used for anti theft measures Theft can be prevented by attaching a chain etc Document Eject Opening Document ejected from here when the straight path is being used See p 22 Power Connector Connect the bundled AC adaptor Option Connector Interface connector for the optional flatbed scanner unit USB Connector Connec...

Page 18: ... that is compatible with the above operating systems IMPORTANT If you do not know the requirements for your computer system contact the store where you purchased the computer or the manufacturer of the computer for more information Use the most recent version of the USB 2 0 driver provided by Microsoft Contact your local authorized Canon dealer or service representative for more detailed informati...

Page 19: ... Using the Scanner 15 Chapter 1 The ISIS TWAIN Drivers provided with the scanner do not necessarily operate on all ISIS or TWAIN compatible applications For details contact your application software retailer ...

Page 20: ...eloped for Canon document scanners Note The following shows how the DR 2580C setup disc is configured For instructions on how to install the software included on the setup disc see the Easy Start Guide Menu screen Typical Installation Read the manual Custom Installation All of the indicated software is installed Only the software selected in the checkboxes is installed The Easy Start Guide User s ...

Page 21: ... the Bypass Mode 28 4 Scanning Documents 30 Using CapturePerfect 3 0 30 Using the Job Function 36 About the Launcher 40 5 Clearing a Paper Jam 46 6 Other Functions 49 Scanning Folio Folded Document 49 Double Feed Detection Function 50 Long Document Mode 50 Flatbed Scanner Unit Option 54 7 Scanning Hints 55 8 Software Settings 61 ISIS Driver Settings 62 TWAIN Driver Settings 64 Job Registration Too...

Page 22: ...riteria to be scannable When scanning a multipage document pages must be grouped together so that they have the same size thickness and weight Scanning different types of paper at one time can cause the scanner to jam Eject Direction 1 U Turn Path Straight Path Width 2 08 to 8 5 53 mm to 216 mm 2 08 to 8 5 53 mm to 216 mm Length 2 3 2 75 to 13 9 70mm to 355 5 mm 2 75 to 13 9 70 mm to 355 5 mm Weig...

Page 23: ...ing a two sided document that is printed on thin paper the image on the opposite side of each page may show through Adjust the scanning intensity in the application software before scanning the document Scanning the following types of documents can cause a paper jam or malfunction To scan such a document make a photocopy of the document and then scan the photocopy Note that glossy documents or bus...

Page 24: ...the Document Feed Tray Pull the document feed tray towards you to open it Setting the Document Guide Adapters If scanned documents are skewed or to scan folios or documents on extra long paper install the document guide adapters according to the procedure below and then scan the documents 1 Pressing the OPEN knob from both sides raise the upper unit OPEN Knob ...

Page 25: ...nt guide adapters and insert them as far as they will go until they click into place 3 Carefully close the upper unit IMPORTANT Do not force the upper unit to close Doing so can damage the scanner 4 Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click Document Guide Adapter Document Guide ...

Page 26: ...n a U Turn path or to the back of the scanner in a Straight Path The eject method can be switched by moving the eject selection lever up and down Select the eject method according to what you need to do Note The U turn path is used to scan documents on paper of normal thickness Scanned documents are ejected to the document eject tray The straight path is used to scan documents on thin paper base p...

Page 27: ... tray extension Forcing it open can damage it Never try to raise the document eject tray extension more than necessary Doing so can damage it Do not place anything other than documents on the document eject tray extension Doing so can damage it Make sure the document eject tray extension is open when using the scanner If the document eject tray extension is not opened ejected documents can fall fr...

Page 28: ...er to how they were fed IMPORTANT Be sure there is enough space for documents that are ejected behind the scanner when using the straight path If there is not enough space for ejected documents the documents may be damaged or a paper jam may occur Switch the position of the eject selection lever before you start scanning Changing the lever position while scanning is being performed can cause jammi...

Page 29: ...e a document check to make sure it does not contain paper clips staples or other small metal objects These objects may damage the document or cause a paper jam or scanner malfunction Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it This may result in personal injury Be extra careful of neckties and long hair If anything becomes caught in the scanner i...

Page 30: ...ign them Doing so may cause a malfunction Be careful when placing a document in the scanner It is possible to cut your hand on the edge of a sheet of paper 3 Set the document guides so they are wider than the document to be scanned IMPORTANT Do not hold the tips of the document guide adaptors when moving them Doing so can damage the document tray ...

Page 31: ...uments higher than this mark approximately 50 sheets of 20 lb bond 80 g m2 paper Doing so may cause a paper jam 5 Adjust the document guides so they match the width of the document Note Before starting a scan make sure that the document is loaded in the scanner correctly Scanning a curled document or a creased document can damage the document 6 Start scanning from the application Stopper ...

Page 32: ... thin paper may fall out of the document eject tray After you finish scanning close the document feed tray and the document eject tray extension to prevent damage to the scanner while it is not being used How to Feed with the Bypass Mode 1 Move the feed selection lever to the nonseparated document side 2 Place the document into the document feed tray one sheet at a time so that it touches the stop...

Page 33: ...at when scanning with nonseparated feed if you place several documents that are not fastened together on the feed tray at one time they will be fed together In particular very thin or curled documents will not be fed very well In this case lightly press on the leading edge of the documents as you feed them After you finish scanning close the document feed tray and the document eject tray extension...

Page 34: ...es the following modes Select the desired scan mode from the scan menu to perform scanning Scan Batch to File Documents are scanned with the preset scanning conditions and the image file is saved to the specified folder Scan Batch to Print Documents are scanned with the preset scanning conditions and the scanned image is printed on the specified printer Scan Batch to Mail Documents are scanned wit...

Page 35: ...handy when the scanner is used in environments such as conference halls where it can be connected to large displays or projectors CapturePerfect 3 0 is switched to full screen display the document is scanned and the scanned image is displayed at full size on the screen Note For instructions on how to use CapturePerfect 3 0 see the CapturePerfect 3 0 operation guide and CapturePerfect Help Be sure ...

Page 36: ...anner and the procedure up to scanning with Scan Batch to File For details see the CapturePerfect 3 0 Operation Guide and CapturePerfect Help 1 Click the Windows Start button and then click Programs All Programs for Windows XP Æ CapturePerfect 3 0 Æ CapturePerfect 3 0 CapturePerfect 3 0 starts up CapturePerfect 3 0 Operation Guide ...

Page 37: ... Æ click the OK button Note If CANON DR 2580C is not displayed in the list of scanners re install the ISIS TWAIN driver See Step 3 Installing the Software in the Easy Start Guide 3 Set the Default Page Size and click the OK button Note This dialog box is displayed only when you select CANON DR 2580C for the first time and you click the OK button or when you click Settings on the Select Scanner ...

Page 38: ... click Scanner Setting ISIS driver basic setup dialog box opens 4 Set the scan settings For details setting the scanning settings see ISIS Driver Settings on p 62 and ISIS TWAIN Driver Help 5 Place your document See Placing Documents on p 25 ...

Page 39: ...to start scanning For details on the available settings in the Scan Batch to File Setting dialog box see the CapturePerfect 3 0 operation guide and CapturePerfect Help 8 When there are no more pages of the document to scan scanning stops Scanning resumes or ends according to the Feeding Option setting in the scanner setup When Feeding Option is set to Standard Feeding The continue dialog box is di...

Page 40: ...ter scanning is complete select Exit on the File menu to quit CapturePerfect 3 0 Using the Job Function The Job Function which is used to assign an arbitrary job to a Job Button on the scanner allows you to assign a job that is executed when the Job Button is pressed to start scanning This allows you to start scanning by just pressing a Job Button without starting up an application The data for th...

Page 41: ...Registration Tool See About Job Registration Tool on p 38 Note You need to set the Windows event before using the Launcher See About the Launcher on p 40 Print Image files are printed on a specified printer Save as file Image files are saved to a specified folder Attach to E mail E mail software is started up and image files are attached to a new e mail massage Launcher The specified application i...

Page 42: ...egistration Tool Settings on p 66 and Job Registration Tool Help Note The following jobs are pre assigned to the Job buttons a Start Scanning starts according to the application settings b Stop Scanning stops c Save as file Scanned images are saved as PDF files to the My Pictures folder To start up the Job Registration Tool click the Windows Start button and then click Programs All Programs for Wi...

Page 43: ...ob Registration Tool on the job labels provided and stick them on the scanner Executing scanning with the Job Function 1 Place the document See Placing Documents on p 25 2 Push the Job button to start a job The Monitor for DR2580C is displayed and scanning is executed Job label ...

Page 44: ...auncher To use the Launcher specify one application in advance to be started according to the event settings Note Depending on the application it may not operate normally with the Launcher In the initial status of the DR 2580C immediately after setup all the applications the event function supported are enabled At this point if no event settings are changed the following dialog box is displayed wh...

Page 45: ...dialog box 1 Click the Start button and then click Settings on the Start menu Æ click Control Panel For Windows XP click the Start button Æ click Control Panel 2 For Windows XP switch the Control Panel to Classic View or select Printers and Other Hardware in the working field Printers and Other Hardware Control Panel category view Control Panel classic view ...

Page 46: ...42 Using the Scanner 3 Double click Scanners and Cameras 4 Select CANON DR 2580C USB and then click Properties ...

Page 47: ...Using the Scanner 43 Chapter 2 Canon DR 2580C USB Properties is displayed 5 Click the Events tab ...

Page 48: ...the initial status all the applications displaying Send to this application are checked Select one application to be started with the Launcher and uncheck the checkboxes for the other applications and then click Apply See p 40 IMPORTANT You cannot use Job Functions if the Disable device events checkbox is checked Do not check this checkbox ...

Page 49: ...Using the Scanner 45 Chapter 2 4 Click OK to close CANON DR 2580C USB Properties 5 Restart Windows to enable the new settings for the event function ...

Page 50: ...ur hand on the edge of a sheet of paper 1 Remove any documents that have been left in the eject tray 2 Close the document eject tray extension IMPORTANT If document ejection is stopped part way perform this operation with the document eject tray extention open Attempting to force the document eject tray extension closed can crease the document 3 Press on both sides of the back cover to open it ...

Page 51: ...e the jammed document IMPORTANT Be sure to pull the document out carefully without applying too much force Should the document tear be sure to remove any part remaining in the scanner 6 Close the upper unit slowly IMPORTANT Do not force the upper unit to close Doing so may damage the scanner OPEN Knob ...

Page 52: ... click 8 Press on both sides of the back cover to close it IMPORTANT Be sure to press on both sides of the upper unit and back cover to ensure that they are securely closed Feeding errors will occur if only one side is closed Note After removing the jammed paper check to see if the last page was scanned and then continue scanning ...

Page 53: ... Both sides of the folded document are scanned and combined into a single image IMPORTANT Attach the document guide adaptors to prevent documents from skewing when doing folio scan See p 21 Use nonseparated document scanning when doing folio scan Firmly set the fold in the document The fold in the document may cause paper jams or misaligned images Note Folio scanning is set in the ISIS TWAIN drive...

Page 54: ...es Scanning stops if they are detected Note Ultrasonic double feed detection works when the documents overlap by 1 96 50 mm or more If the documents are stuck together with static electricity the ultrasonic double feed detection will not correctly detect them as a double feed Long Document Mode Normally the scanner can scan documents up to 13 97 355 mm in length however if you change the settings ...

Page 55: ...t mode Long Document Mode Settings 1 Use the following procedure to open the Event settings dialog box 1 Click the Start button and then click Settings on the Start menu Æ click Control Panel For Windows XP click the Start button Æ click Control Panel 2 For Windows XP switch the Control Panel to Classic View or select Printers and Other Hardware in the working field Control Panel category view Pri...

Page 56: ...52 Using the Scanner 3 Double click Scanners and Cameras 4 Select CANON DR 2580C USB and then click Properties ...

Page 57: ...Using the Scanner 53 Chapter 2 CANON DR 2580C USB Properties is displayed 2 Click the Maintenance tab ...

Page 58: ...ed scanner units are available for the DR 2580C The flatbed scanner unit can be used to scan thick documents books and other documents that cannot pass through the feeder without having to change the scanner or applications Note The flatbed scanner unit cannot operate in a stand alone configuration Contact your local authrized Canon dealer or service representative for more detailed information Ha...

Page 59: ...uments set Page Size to Auto detection The size of the document is automatically detected See ISIS Driver Settings c on p 62 and TWAIN Driver Settings c on p 64 I want to scan documents on extra long paper Set the scanner to Long Document mode and set the Page Size to Auto detection Documents on paper up to 1 000 mm long can be scanned See Long Document Mode on p 50 See ISIS Driver Settings c on p...

Page 60: ...Feeding and set Batch Separation to Auto ISIS driver only See ISIS Driver Settings h on p 62 and ISIS Driver Settings i on p 62 I want to scan a document one sheet at a time Set the Feeding Option to Automatic Feeding or Panel Feeding to scan one sheet at a time Scanning is interrupted after one page of the document is scanned If the Feeding Option is set to Automatic Feeding and the next document...

Page 61: ...a higher Ratio of black pixels value adjust the slider towards the right If a low Ratio of black pixels value is set blank sheets are sometimes not skipped due to the background color or dirt on the document Documents full of text are skipped as blank sheets Set a lower Ratio of black pixels value adjust the slider towards the left If a high Ratio of black pixels value is set even documents full o...

Page 62: ...diffusion or Advanced Text Enhancement and check the Reverse Image checkbox Black and white areas are reversed in the scanned images TWAIN Driver only See TWAIN Driver Settings b on p 64 and TWAIN Driver Settings p on p 64 I want to rotate the scanned image Specify the amount of rotation 0 90 180 270 in Document Orientation The image is rotated as noted below depending on how the document is place...

Page 63: ... enhance specific colors red blue green Select the color to enhance red blue or green at Color drop out See ISIS Driver Settings u on p 62 and TWAIN Driver Settings u on p 64 I want to enhance image contours Adjust the Edge emphasis setting See ISIS Driver Settings t on p 62 and TWAIN Driver Settings t on p 64 I want to delete black borders around images Check the Border Removal checkbox See ISIS ...

Page 64: ...them as a user preference If you select the name of an already registered user preference the conditions you set overwrite the settings of the selected user preference See ISIS Driver Settings a on p 62 and TWAIN Driver Settings a on p 64 Flatbed Scanning Option I want to scan on the flatbed Set the Scanning Side setting to Flatbed or Auto When Scanning Side is set to Auto the document on the Flat...

Page 65: ...nced settings dialog box which includes some of the functions from the basic setup dialog box is displayed The TWAIN Driver Settings section explains the dialog boxes that are displayed for Scanner Settings in the Job Registration Tool dialog boxes For TWAIN compatible applications that execute scanning directly from the basic setup dialog box a Scan button is displayed instead of an OK button in ...

Page 66: ...s selected Scanning of the specified area may be shifted when Deskew is enabled Batch Separation is not available when the Standard Feeding Feeding Option is selected The Delay setting is available when the Automatic Feeding Feeding Option is selected Filter Settings Dialog Box When Custom gamma setting is selected Brightness and Contrast are set automatically but Page Size Auto detection may not ...

Page 67: ... a document page feeds at a slant the scanned image is straightened Scan Area Dialog Box l Page Size Selects the size of the pages to be scanned Click Custom to register a non standard document size as a custom page size m Area Specifies the area to be scanned These settings are disabled when Autodetection is selected for the Page Size n Area Window The appearance of this window indicates the curr...

Page 68: ...e set automatically but Page Size Auto detection may not function normally Opens the Gamma Settings dialog box to adjust gamma Click the Help button to see details of the settings in the Gamma Settings dialog box The optional BarCode module is enabled when it is installed to detect bar codes in documents open the BarCode dialog box The Delay setting is available when the Automatic Feeding Feeding ...

Page 69: ...uously Scan Single Page Scanning Side is set and fixed at Simplex and only one page is scanned Scan Area Dialog Box l Page Size Selects the size of the pages to be scanned Click Custom to register a nonstandard document size as a custom page size m Area Specifies the area to be scanned These settings are disabled when Autodetection is selected for the Page Size Advanced Settings Dialog Box n Doubl...

Page 70: ...etting Windows 2000 XP The Setting button is enabled when PDF or TIFF is selected The dialog box changes according the Function selection Attach to E mail Print Save as file PDF TIFF Settings New Editing dialog box Start No Scan Job Launcher Stop Language for OCR Monitor for DR2580C a b f g d i j m t u p q r e w s h c k l n o v x ...

Page 71: ...lications set with the Windows event function See the user s guide for detailed information See p 40 PDF TIFF Settings p Compression rate Selects Normal or High Compression rate High Compression reduces the file s size but also reduces the image quality slightly High Compression is useful for grayscale and color images q Language for OCR Apply OCR Recognizes printed text in a document as character...

Page 72: ...68 Using the Scanner ...

Page 73: ...Attaching the Retard Roller 83 3 Troubleshooting 87 The Scanner Does Not Turn ON 87 The Scanner Is Not Recognized 87 Scanning Is Not Performed 88 Slow Scanning Speed 88 Documents Do Not Feed Properly 89 Saved Image Files Do Not Open 90 Scanning Results Are Not as Expected 91 The Flatbed Scanner Option Does Not Work 92 4 Uninstalling Software 94 Uninstalling the ISIS TWAIN Driver Job Registration T...

Page 74: ...or the exterior of the scanner They also create a risk of fire or electrical shock Cleaning the Scanner To clean the exterior of the scanner dampen a cloth with water or a mild detergent wring the cloth out thoroughly and then wipe the dirt away Then use a dry soft cloth to wipe away any moisture Cleaning the feed path Dust or paper particles in the document feed opening or inside the scanner can ...

Page 75: ...raise the upper unit Note The location of the sensor glass and various rollers are shown below The scanner has white 0 08 2 mm wide shading boards located at the front and back of the upper and lower sensor glasses The scanner uses the shading boards to determine white standards during scanning Dirty shading boards can cause stripes in scanned images Periodically clean them to ensure good scanning...

Page 76: ...s contact your local authorized Canon dealer or service representative 4 Use a commercially available cotton swab to clean off any dirt from the shading boards at the front and back of the sensor glasses IMPORTANT Wipe both the top and bottom shading boards 5 Wipe the rollers with a firmly wrung cloth moistened with water IMPORTANT Do not use detergent to clean the rollers since any detergent on t...

Page 77: ...h the rollers that were removed See Removing and Attaching the Feed Roller on p 79 9 Close the upper unit slowly IMPORTANT Do not force the upper unit to close Doing so may damage the scanner 10 Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click ...

Page 78: ...ng or attaching the rollers Doing so may damage them Roller Replacement Cycle When the rollers being used have fed more than 100 000 pages a roller replacement message is displayed on the computer Buy a roller replacement kit and change the roller unit and the retard roller IMPORTANT If misfeeds happen often check the rollers for wear and replace them if necessary before the message is displayed B...

Page 79: ...e Counter setup dialog box 1 Click the Start button and then click Settings on the Start menu Æ click Control Panel For Windows XP click the Start button Æ click Control Panel 2 For Windows XP switch the Control Panel to Classic View or select Printers and Other Hardware in the working field Printers and Other Hardware Control Panel category view Control Panel classic view ...

Page 80: ...76 Appendices 3 Double click Scanners and Cameras 4 Select CANON DR 2580C USB and then click Properties ...

Page 81: ...Appendices 77 Chapter 3 Canon DR 2580C USB Properties is displayed 2 Click the Maintenance tab ...

Page 82: ...78 Appendices 3 Click the Reset button and then make sure that the counter for the roller being used is set to 0 ...

Page 83: ...ching the roller unit during installation operate the roller fastening lever according to the removal procedure and then attach the roller unit CAUTION Do not use excessive force when removing or attaching the rollers Doing so may damage them Removing the Roller Unit 1 Pressing the OPEN knob from both sides raise the upper unit 2 Move the roller lock lever towards you ...

Page 84: ...Appendices 3 Supporting the roller unit with your hand slide the roller lock lever to the right 4 Lower the roller unit 5 First detach the right side of the roller unit a and then remove the roller unit b ...

Page 85: ...r 3 Attaching the Roller Unit 1 Set the roller unit onto the scanner s shaft 2 Insert the protrusion of the roller unit into the groove in the scanner and then lift the roller unit 3 Slide the roller lock lever to the left ...

Page 86: ...e scanner to lock the roller unit in place 5 Close the upper unit slowly IMPORTANT Do not force the upper unit to close Doing so may damage the scanner 6 Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click ...

Page 87: ...hen attaching the retard roller during installation operate the roller fastening lever according to the removal procedure and then attach the roller unit CAUTION Do not use excessive force when removing or attaching the rollers Doing so may damage them Removing the Retard Roller 1 Pressing the OPEN knob from both sides raise the upper unit 2 Remove the roller cover ...

Page 88: ... roller lock lever upward a and then slide it to the right b 4 Shift the retard roller to the right to remove it Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner s shaft ...

Page 89: ...de the roller lock lever to the left and insert it into the retard roller hole 3 Push the roller lock lever towards the back of the scanner to lock the retard roller in place 4 Attach the roller cover 5 Close the upper unit slowly ...

Page 90: ...Appendices IMPORTANT Do not force the upper unit to close Doing so may damage the scanner 6 Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click ...

Page 91: ...urn ON Check the following if the scanner does not turn on Is the power cord connected correctly Is the power cord inserted into the power outlet For details on connecting the power cord see Step 4 Connecting the Scanner to Your PC in the Easy Start Guide The Scanner Is Not Recognized The following are possible causes of the PC failing to recognize the scanner Check each possible cause Problem The...

Page 92: ...y attached IMPORTANT If documents are not scanned normally even if the scanner setup is OK a probable cause is that the scanner driver or application software is not running correctly Re install the scanner driver or application software When system errors result in the scanner not functioning at all turn OFF the scanner and wait at least ten seconds before turning it ON again If the error continu...

Page 93: ...scanner Problem The USB hub does not support Hi Speed USB 2 0 Solution Remove the USB hub Documents Do Not Feed Properly The following are possible causes of a document failing to feed properly Check each possible cause Problem Static electricity etc is causing the pages of the document to stick together and they cannot be separated correctly by the scanner Solution Before you place your document ...

Page 94: ...FF file saved in CapturePerfect 3 0 cannot be opened by other applications Problem The application you are using to open the TIFF file does not support multi page TIFF files Solution Open the file with an application that supports multi page TIFF files Symptoms A TIFF file saved in CapturePerfect 3 0 cannot be opened by other applications Problem If the TIFF file saved in CapturePerfect 3 0 has be...

Page 95: ...ing See Software Settings on p 61 Symptoms Text or images on the rear side of your document appear in the scanned image Problem The Brightness setting is too low or the paper is too thin Solution Set a higher Brightness setting If the paper is too thin make a copy of the documents and then scan the copy Symptoms Double sided scanning is not possible Problem Scanning Side is set to Simplex Solution...

Page 96: ...The scanned image is abnormal in some applications Problem A function not supported by the application was used Solution Some applications do not support functions such as auto detection of the paper size Scanning documents with an application such as this will result in an abnormal scanned image Try scanning with auto detection of the paper size set to off The Flatbed Scanner Option Does Not Work...

Page 97: ...move the DR 2580C scanner and then reinstall it correctly Problem The DR 2580C scanner was installed without removing the transport locks Solution Remove the DR 2580C scanner and remove the transport locks For information about removing the flatbed scanner unit see the manual that comes with it ...

Page 98: ...p disc See Step 3 Installing the Software in the Easy Start Guide IMPORTANT Be sure to log on as an administrator when using Windows 2000 Professional or Windows XP 1 Click the Start button Æ click Settings Æ Control Panel Note For Windows XP click the Start button Æ click Control Panel The Control Panel window appears 2 Double click the Add Remove Programs Note If you are using Windows XP double ...

Page 99: ...ove Programs dialog box appears 3 From the list in the dialog box select the application you want to delete Æ click Change Remove For more information on uninstalling each application see the following See Uninstalling the ISIS TWAIN Driver Job Registration Tool on p 96 See Uninstalling CapturePerfect 3 0 on p 98 ...

Page 100: ...grams list in the dialog box select Canon DR 2580C Scanner Driver or DR 2580C Job Tool Æ click the Change Remove button 2 The Confirm File Deletion screen appears Click the Yes button The Remove Shared File dialog box appears 3 Click the Yes To All button A confirmation message appears ...

Page 101: ...Chapter 3 4 Click the Yes button to start the uninstallation Note All deleted shared files can be reinstalled by installing the software again 5 After uninstall is complete click the OK button to exit the uninstaller ...

Page 102: ...ices Uninstalling CapturePerfect 3 0 1 Select CapturePerfect 3 0 from the list in the dialog box Æ click the Remove button 2 The file delete confirmation screen appears Click the Yes button Uninstallation starts ...

Page 103: ...Appendices 99 Chapter 3 3 After uninstallation is complete click the Finish button to exit the uninstaller ...

Page 104: ...o 0 0079 42 to 157 g m2 0 05 mm to 0 2 mm Business cards are supported excluding embossed cards Size Thickness 2 12 3 37 53 9 mm 85 5 mm 0 03 0 003 0 76 0 08 mm Document Feeding Method Automatic Scanning Method Contact image sensor Light Source LED Scanning Side Simplex Duplex flatbed option Scanning Modes Black and white Advanced text enhancement Error diffusion 256 level grayscale 24 bit color S...

Page 105: ... sheets of 20 lb bond 80 g m2 Interface Hi Speed USB 2 0 Other Functions Blank page skip job function folio scan Dimensions with trays close 3 2 11 9 6 7 W D H 81 mm 302 mm 171 mm W D H Dimensions with trays open 5 4 11 9 10 5 W D H 136 mm 302 mm 267 mm W D H Weight Approximately 4 2 lb 1 9 kg 12 6 lb 5 7 kg with flatbed scanner unit Power Supply DC16 V 1 4 A Power Consumption Maximum power 19 W 2...

Page 106: ... information about the options Specifications are subject to change without notice Roller replacement kit product code 0106B002 Kit to replace the feed rollers roller unit and retard roller Flatbed scanner unit Product code 0106B004 Flatbed scanner unit that is used by connecting it to the DR 2580C See p 54 Flatbed scanner unit HS Product code 0106B003 Flatbed scanner unit HS that is used by conne...

Page 107: ...Appendices 103 Chapter 3 External Dimensions 11 9 302 mm Excluding protrusions 6 7 171 mm 9 6 245 mm 10 1 256 mm Document Eject Tray Extension is open 5 2 133 mm 8 6 218 mm 3 2 81 mm ...

Page 108: ...ol 38 K Kensington Slot 13 L Launcher 40 Load Limit Mark 27 Long Document Mode 50 Settings 51 M Moving the Scanner 7 N Names and Functions of Parts 12 O OPEN Knob 12 Operating Systems 14 Option Connector 13 P Paper Jam 46 Placing Documents 25 Bypass Mode 28 Page Separation Mode 25 Power 7 Power Connector 13 Power Indicator 12 Power Switch 13 R Regular Maintenance 70 Feed Path 70 Roller Unit 71 Rol...

Page 109: ...Index 105 Index Stopper 27 Straight Path 24 T Troubleshooting 87 U Uninstalling 94 CapturePerfect 3 0 98 ISIS TWAIN Driver 96 Job Registration Tool 96 USB Connector 13 U Turn Path 23 ...

Page 110: ... P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FLORIDA 33126 U S A CANON AUSTRALIA PTY LTD 1 THOMAS HOLT DRIVE NORTH RYDE SYDNEY N S W 2113 AUSTRALIA CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KON...

Page 111: ...etection Page Size is selected Scanning of the specified area may be shifted when Deskew is enabled Batch Separation is not available when the Standard Feeding Feeding Option is selected The Delay setting is available when the Automatic Feeding Feeding Option is selected Filter Settings Dialog Box When Custom gamma setting is selected Brightness and Contrast are set automatically but Page Size Aut...

Page 112: ...om to register a non standard document size as a custom page size C C C C C Area Specifies the area to be scanned These settings are disabled when Auto detection is selected for the Page Size D D D D D Area Window The appearance of this window indicates the current Page Size setting The specified scan area can be adjusted by dragging the mouse Advanced Settings Dialog Box E E E E E Double Feed Det...

Page 113: ...Filter Settings Dialog Box When Custom gamma setting is selected Brightness and Contrast are set automatically but Page Size Auto detection may not function normally Opens the Gamma Settings dialog box to adjust gamma Click the Help button to see details of the settings in the Gamma Settings dialog box The optional BarCode module is enabled when it is installed to detect bar codes in documents ope...

Page 114: ...fixed at Simplex and only one page is scanned Scan Area Dialog Box B B B B B Page Size Selects the size of the pages to be scanned Click Custom to register a non standard document size as a custom page size C C C C C Area Specifies the area to be scanned These settings are disabled when Auto detection is selected for the Page Size Advanced Settings Dialog Box D D D D D Double Feed Detection The sc...

Page 115: ...Box Access setting Windows 2000 XP The Setting button is enabled when PDF or TIFF is selected The dialog box changes according the Function selection Attach to E mail Print Save as file PDF TIFF Settings Editing dialog box Start No Scan Job Launcher Stop Language for OCR Monitor for DR2580C Job Registration Tool Quick Guide ...

Page 116: ...s event function See the user s guide for detailed information see P 40 PDF TIFF Settings F F F F F Compression rate Selects Normal or High Compression rate High Compression reduces the file s size but also reduces the image quality slightly High Compression is useful for grayscale and color images G G G G G Language for OCR Apply OCR Recognizes printed text in a document as characters and adds te...

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