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READ THIS SUPPLEMENT AND YOUR  

CANNONDALE BICYCLE OWNER’S MANUAL. 

Both contain important safety information. Keep 

both for future reference.

Owner’s Manual Supplement  

Compact Neo

English

Summary of Contents for Compact Neo

Page 1: ...READ THIS SUPPLEMENT AND YOUR CANNONDALE BICYCLE OWNER S MANUAL Both contain important safety information Keep both for future reference Owner s Manual Supplement Compact Neo English...

Page 2: ...serious injury NOTICE Indicates special precautions that must be taken to avoid damage Cannondale Help Center Our online Help Center contains helpful resources to consult about our bikes https cannon...

Page 3: ...cannondale com Contacting Cannondale Cannondale USA 1 Cannondale Way Wilton CT 06897 USA 1 800 726 BIKE 2453 Cannondale Europe Geeresteinselaan 57 3931JB Woudenberg The Netherlands PH 00 31 541 200374...

Page 4: ...Your E Bike 151990 Rev0 09 22 Identification Drive System Parts of Your E Bike Identification A Handlebar control unit B Internal battery C Hub motor D Sensors BB E Charge port F Front light G Rear l...

Page 5: ...5 Folding stem 6 Rear Brake 7 Rear shifter 6 7 1 1 2 3 5 4 Serial Number The serial number is located on the bottom bracket It is a 7 character barcode See inset _____________________________________...

Page 6: ...ve unit depends on your pedaling force and on the assistance mode level you set with the handlebar control unit At anytime if you stop pedaling the drive assist will dis engage In all modes levels the...

Page 7: ...s of E Bikes E Bike labeling and legal use areas including any required additional equipment registration and applicable rider age restrictions VEHICLE CATEGORY A definition of the European Union of t...

Page 8: ...t appropriately depending on the riding conditions such as on slippery trails tight turns or unstable or uneven surfaces Set assistance level to eco lowest assist or to off before descending technical...

Page 9: ...se of this bicycle To determine if coverage is provided you should contact your insurance company or agent Also make sure your e bike is insured and registered according to the local laws Ride sensibl...

Page 10: ...ging Package the battery inside a shipping container to prevent damage The battery must be removed before flying and may be subject to special handling by the air carrier CHARGING Bring the battery an...

Page 11: ...s Manual for more information on the many hazards of riding at night You must operate with a very high degree of awareness and precaution to only reduce the risk of death or serious injury No Modifica...

Page 12: ...8in 1 1 8in FSA No 10 ZS44 Top ZS44 Bottom Bottom Bracket Type Width BSA 73mm Front Derailleur Braze on Seat Post Dia Binder 31 6mm 34 9mm Min Seat Post Insert 100mm Max Seat Post Insert 320mm Tire S...

Page 13: ...op Tube Horizontal 55 5 C Top Tube Actual 53 2 D Head Tube Angle 68 0 E Seat Tube Angle Effective 73 0 F Standover 59 0 G Head Tube Length 26 6 H Wheelbase 108 5 I Front Center 65 6 J Chain Stay Lengt...

Page 14: ...d a flexible mounting position on the handlebars both left and right hand side The control unit supports app and service tool connection via Bluetooth Identification A Up Increase support level button...

Page 15: ...is connected properly Turn on off the e bike system To turn on press and hold the power button for half a second To turn off press and hold the power button for 2 seconds Note Always switch off the e...

Page 16: ...start with the previous assistance level Note The system is activated as soon as you start pedaling The e Bike drive output only supports a speed up to 25 km h 20 mph US As soon as you have reached 25...

Page 17: ...n must only be used when pushing the e Bike Make sure you are ready and stand steady before activating the walk assistance Do not activate the walk assistance when you ride on the e bike or if the whe...

Page 18: ...ike It is not user servicable A C D D E C B H I E F G D C E 1 2 30 Nm 30 Nm 1 Left dropout of bike 2 Right dropout of bike A End cap left side B End cap right side C Nut D Flat washer E Locking washer...

Page 19: ...ading Max efficiency 80 Weight 2 9 Kg Waterproof level IPX4 Hall sensor Yes Speed sensor Yes 1 Magnet Temperature sensor N A Mounting Parameter Mounting position Rear Wheel Outer dimension 141 mm Shaf...

Page 20: ...S D Sensor connector E Charger connector F Motor connector G Charging port adapter Identification Specifications Function Rated voltage 36V Rated capacity 6 9Ah Energy content 248 4Wh Cut off voltage...

Page 21: ...Loc 242 3 N m Loc 242 Identification 1 Battery 2 Bottom bracket cover 3 Cover bolt 4 LED multi cable 5 Charge port connector 6 Charge port screws 7 Battery mounting washer 8 Battery mounting screw 9...

Page 22: ...ttery Installation 1 Affix the adhesive tape 6 to the new battery at the mounting points on the lower surface of the battery Affix the flat side of the spacers 7 to the battery adhesive tape over the...

Page 23: ...ght shows charging status while using the charger to ensure safety Status Indicator Stand by Solid green light Charging Solid red light Fully charged Solid green light Over current protection Alternat...

Page 24: ...er charging If foreign matter such as dirt or dust adheres to the charging port there is a risk that the charging plug will not fit into the charging port The type of socket for the charge connector m...

Page 25: ...o may cause a fire or electric shock If the following symptoms are observed stop using the device and contact the place of purchase A fire or electric shock may be caused If heat or acrid smelling smo...

Page 26: ...discharged conditions the battery will automatically disconnect the circuit for safety protection Check your battery pack before using it for the first time First you must turn on the battery pack if...

Page 27: ...Stem Clamp Bolt Safety Release Button 4X Handlebar Clamp Bolts Stop Slide then Lift Apply Loctite 242 blue to bolt threads Tighten evenly in cross pattern to 5 Nm with a torque wrench Single bolt vers...

Page 28: ...r without pushing forward the safety release button can damage or break the button 2 Rotate the handlebar 90 degrees into riding or storage position Riding position The handlebar is perpendicular to t...

Page 29: ...e lever is left in the palm of your hand after removing your hand from the closed lever The handlebar does not have any play or side to side movement The stem lever is too loose and stem tension must...

Page 30: ...lever up 4 Use a 2 mm hex key to loosen the set screw 5 Insert a 3 mm tool into the small hole in the tension adjustment ring Use the tool to rotate the tensions adjustment ring Rotate tension adjustm...

Page 31: ...bar not shown for clarity 2 3 Nm Stop Lever closed correctly Never ride with an open or loose lever Make sure the lever is closed If you ride with an open or loose lever you may lose steering control...

Page 32: ...he spindle The spindle should be removed from the non drive side Damage resulting from incorrect service procedure is not covered under limited warranty Drive side Stop mark The Hyena ST SQ 1A Cannond...

Page 33: ...rclockwise Tighten the bottom bracket bearing cup with bottom bracket tool Maximum tightening torque 35 Nm Insert the sensor from the left side non drive side NOTE Please pay attention to the directio...

Page 34: ...r until it if fully inserted Insert the bottom bracket bearing cup from left side Tighten the bottom bracket bearing cup clock wise Tighten the bottom bracket bearing cup with bottom bracket tool Maxi...

Page 35: ...33 Drive System Bottom Bracket Torque Sensor...

Page 36: ...4 H Black MR4 Front Light K76121 Herrmans Stem Bracket Light Mount K8702220 HyDrive Disc RR Wh MRC 250 36h 20 Rear wheel assembled includes drive hub K8703220 HyDrive Disc FT Wh 100x9 32h 20 K28041 Qu...

Page 37: ...35 Replacement Parts Service Kits 2 Loc 242 M5 5 N m Loc 242 M5 3 N m Loc 242 M3 2 N m A B C D E P L M O C...

Page 38: ...g brake lights headlights taillights and or number plate illumination ensure each light functions properly Check for proper function of the front and rear brakes Brake pad and rotor wear is typically...

Page 39: ...ssure to clean Power washing will force contaminants into parts where they will promote corrosion immediately damage or result in accelerated wear DO NOT use compressed air to dry DO NOT use abrasive...

Page 40: ...ropriate for how and where you ride 3 Every 1000 km bring your bike into your Authorized Cannondale Dealer for a regular detailed inspection adjustment and replacement of wear items across the entire...

Page 41: ...ified in any way PERIODIC INSPECTION REQUIRED The rack and frame mounting points must be periodically inspected for damage as part of your routine bicycle maintenance SECURE RACK BAG CONTENTS You must...

Page 42: ...40 Compact Neo OMS Notes About Racks Bags 151990 Rev0 09 22 Notes...

Page 43: ......

Page 44: ...le Way Wilton CT 06897 USA 1 800 726 BIKE 2453 www cannondale com CANNONDALE EUROPE Cycling Sports Group Europe B V Geeresteinselaan 57 3931JB Woudenberg The Netherlands service cyclingsportsgroup com...

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