For more detailed information see the knowledge base at CamRanger.com/knowledge-
Connection
•
Ensure the iPhone/iPad is connected to the CamRanger WiFi network
•
If either the CamRanger 2 battery or camera battery is very low, it may refuse to connect
•
Any camera WiFi connectivity and built-in camera sharing must be disabled
•
The CamRanger 2 has the same limitations as any WiFi network and can be negatively
impacted by environmental interference. Strong interference can result in a failure to join
the CamRanger 2 WiFi network.
•
If the one or both of the CamRanger 2 WiFi networks are not appearing in the list of
available networks, typically they will appear after waiting 15-30 seconds. Sometimes
turning the iOS device WiFi o
ff
and back on may be necessary.
•
A VPN configured on the iOS device will likely prevent a connection and so must be
completely disabled/removed.
Performance
•
The closer the iPad/iPhone is to the CamRanger 2, the faster image transfer and live view
will be.
•
Environmental interference can reduce performance.
•
Displaying high resolution images requires a lot of device RAM. If the amount of available
RAM is low, then poor performance or crashes may occur. Restarting the iPad/iPhone will
make more RAM available.
•
Exact features are camera dependent. Unfortunately some cameras do not support all the
features as other cameras.
•
At close distances, the 5 GHz WiFi network will typically be much faster. Depending on the
environment and device used, the 2.4 GHz WiFi network may have better range.
Images
•
For Canon and Nikon, thumbnails are not displayed until after the image has finished saving
to the camera’s memory card. This is usually relatively quick, but can take a little while
depending on the memory card speed, image resolution, number of shots taken in
succession, etc.
•
For Sony and Fuji, thumbnails are not displayed until after the image has finished saving to
the CamRanger 2’s memory card. This typically is slower than writing to the camera’s card.
© CamRanger, 2019
US Patent 9712688
10/04/19
39
