Q: Why is it still in the list of devices after reseting?
A: The reset device only resets the network configuration of the camera,
but cannot change the configuration on the App, remove the camera,
and must be deleted by the App.
Q: How to cut the camera network to another router?
A: First remove and reset the device on the App and then configure the
device again by the App.
Q: Why doesn't the device identify the SD card?
A: It is recommended to plug in SD card after power cut. Confirm whether
the SD card is normally available and the format is FAT32. And the TF
card can’t be identified when the internet environment is not good.
Q: Why I can’t get the notifications with my cell phone App?
A: Please confirm that the App has been running on the phone, and the
relevant reminder function has been opened;Message notification and
authority confirmation in the mobile phone system have been opened.
Q: The device cannot be previewed properly?
A: Check whether the network is normal, you can place the camera close
to the router, and if not, it is recommended to reset the device and add
it again.
FAQ
5
