Troubleshooting Guide
152
¡
The lens focus mode switch is set to <MF>.
s
Set the lens focus mode switch to <
AF
>. (p.23)
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Camera shake occured when you pressed the shutter button.
s
To prevent camera shake, hold the camera still and press the
shutter button gently. (p.26, 38)
¡
[Err **] is displayed on the LCD panel.
s
If it is [
Err CF
], see page 114.
s
If it is [
Err 02
], see page 153.
¡
You are using a non-Canon CF card.
s
Using Canon CF cards is recommended. (p.155)
¡
The image is erase-protected.
s
Cancel the protection. (p.111)
¡
The correct date and time has not been set.
s
Set the correct date and time. (p.34)
¡
Video cable plugs are not inserted all the way.
s
Insert the video cable plugs firmly all the way. (p.110)
¡
The correct video format (NTSC or PAL) has not been set.
s
Set the camera to the correct video format to match the TV set.
(p.31)
The image is out of focus.
The CF card cannot be used.
Image Review & Operation
The image cannot be erased.
The wrong shooting date and time is displayed.
No image appears on the TV screen.
153
If a camera error occurs, “
Err xx
” will be displayed on the LCD panel.
Follow the instruction below to resolve the problem for respective error
code.
If the same error occurs often, something is probably wrong with the
camera. Jot down the “
xx
” error code and take your camera to the
nearest Canon Service Center.
If an error occurs after you take a picture, the camera might have
missed the shot. Press the <
x
> button to see if the image appears on
the LCD monitor.
Error Codes
Error Code
Countermeasures
Err 01
Communications between the camera and lens is faulty.
Clean the lens contacts. (p.9)
Err 02
There is a problem with the CF card. Try any of the following:
Remove and re-insert the memory card. Formatting the CF
Card. Use another CF card instead.
Err 04
The memory card is full. Erase unnecessary images in the card
or replace the CF card.
Err 05
Something obstructed the built-in flash’s automatic pop-up
operation.
Turn the <
4
> switch to <
1
>.
Err 99
An error other than the above has occurred.
Remove and re-install the battery.
This error may occur if you use a non-Canon lens and the
camera or lens does not operate properly.