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9. Troubleshooting

Problem  

 

     Possible cause      

       Remedy

Powering on/starting 

The vehicle does not power on.   The battery cable is  

       Check that the battery

 

 

 

     disconnected 

 

       cable is connected.   

 

 

 

 

 

 

        

 

 

 

 

     The battery is discharged.        Check that the battery is  

 

 

 

 

 

 

       charged by pushing the  

 

 

 

 

 

 

       battery state-of-charge  

 

 

 

 

 

 

       button. Charge the battery. 

 

 

 

 

 

 

       If the vehicle has not been  

 

 

 

 

 

 

       used for more than 2 weeks,  

 

 

 

 

 

 

       fully charge the battery.

The vehicle is powered on but     The side-stand may be folded     Fold up the side-stand. 
does not drive when engaging    down, shown by a white dot
the throttle. 

 

     on the display.

 

 

 

     The battery may be  

       Check that the battery is

 

 

 

     discharged. 

 

       charged by pushing the  

 

 

 

 

 

 

       battery state-of-charge  

 

 

 

 

 

 

       button. Charge the battery. 

 

 

 

 

 

 

       If the vehicle has not been  

 

 

 

 

 

 

       used for more than 2 weeks,  

 

 

 

 

 

 

       fully charge the battery.

 

 

 

     There is a motor issue. 

       1. Check if the display shows  

 

 

 

 

 

 

           a digit code in the lower  

 

 

 

 

 

 

             right corner. Use the CAKE  

 

 

 

 

 

 

           app/Diagnostics to possibly  

 

 

 

 

 

 

            solve the issue.

 

 

 

 

 

 

        2. Contact an authorized    

 

 

 

 

 

 

            CAKE workshop.

There is a noise when riding.      There are loose screws.         Check for loose parts, see  
 

 

 

 

 

 

       Chassis, Lights, Saddle, Wheels.

 

 

 

      There is a motor issue. 

        1. Check if the display shows  

 

 

 

 

 

 

           a digit code in the lower  

 

 

 

 

 

 

           right corner. Use the CAKE  

 

 

 

 

 

 

           app/Diagnostics to possibly  

 

 

 

 

 

 

            solve the issue. 

 

 

 

 

 

 

        2. Contact an authorized    

 

 

 

 

 

           

           CAKE workshop.

53

Summary of Contents for Makka

Page 1: ...Makka Manual Makka Manual...

Page 2: ...sion is to inspire people contributing to speeding up the journey towards a zero emission society combining excitement with responsibility To optimize the performance and benefits for a lightweight el...

Page 3: ...ce 3 Warranty 4 Getting started 4 1 Unboxing the vehicle 4 2 Preparing for use 4 3 Powering on 4 4 Downloading the Ride CAKE app 4 5 Riding 5 Description 5 1 General description 5 2 Battery 5 3 Displa...

Page 4: ...ances used 8 2 Brake system 8 3 Chassis 8 4 Cleaning the vehicle 8 5 Electrical system 8 6 Suspension fork rear 8 7 Handlebar 8 8 Key card 8 9 Lights 8 10 Saddle 8 11 Wheels tires 9 Troubleshooting 10...

Page 5: ...1 Symbols used Indicates mandatory safety information Indicates required maintenance according to the service schedule Indicates environmental measures Indicates a reference to the CAKE app 6...

Page 6: ...hicle the manual is part of the purchase 2 2 Risk symbols Safety instructions are emphasized in the text Read them carefully to avoid hazardous situations and to operate the vehicle safely Danger A ha...

Page 7: ...vicing Misuse may lead to danger for people property or the environment 2 5 Safety labels and marks on the product Information labels and warning labels are attached to the product Do not remove any l...

Page 8: ...will become void Examples of prohibited tampering Modifying any part of the vehicle Opening the battery Opening the charger Misusing the vehicle Cake 0 Emission AB L1e B YW2XXXXXXXXXXXXXX dB A min 4...

Page 9: ...Remember that you control both the rear and front brakes from the handlebar When slowing down using the motor brake other road users are not notified of your slowing down Use the motor brake with cau...

Page 10: ...helmet and appropriate clothing Accident damaged vehicle WARNING Fire hazard Do not use a damaged battery as it is highly flammable A damaged battery may self ignite If the vehicle should catch fire i...

Page 11: ...spare parts and accessories recommended by CAKE CAKE accepts no liability for any damage or loss caused by other spare parts or accessories When required by this manual have spare parts and accessori...

Page 12: ...ed use 4 Getting started 4 1 Unboxing the vehicle 1 Unbox see the instruction video on ridecake com en makka manuals and videos The delivery from CAKE includes 1x Preassembled CAKE Makka 1x Battery ch...

Page 13: ...er connect the charger to the mains supply A Front turn signal x 2 B Side view mirror left C Headlight D Side view mirror right E Battery F Saddle height clamp G Rear turn signal x 2 H Tail light I Li...

Page 14: ...properly fastened If needed adjust the saddle angle depth or height see chapter 8 10 Saddle Mount the side view mirrors see Mounting adjusting the side view mirrors Mount the license plate in accordan...

Page 15: ...n pulsating on the display 3 Place the key card on the key card symbol Headlights and taillights light up The vehicle is activated and unlocked 4 Fold up the side stand On the display the side stand s...

Page 16: ...Store search Ridecake and download the CAKE app The app will be available for Android end of 2022 2 Create an account using the Connectivity ID that you received in an email at the vehicle delivery 3...

Page 17: ...th the rear and front brakes from the handlebar Risk of burns Stay clear of vehicle parts that are hot after usage A Head taillight button B Turning lights button C Rear brake D Steering lock key E Di...

Page 18: ...otor vehicle works The motor throttle is very sensitive Fig 7 19 A B C D E F G H A B C D E F G H I J A Odometer B Speedometer C Time D Head tail lights E Turn signals F Battery level G Ride mode H Key...

Page 19: ...U AM or B requirement US refer to US refer to US refer to US refer to local law local law local law local law License plate Refer to local Refer to local Refer to local Refer to local requirement law...

Page 20: ...5 1 1 Makka work A Central stand instead of a side stand B XL battery C USB outlet D 12V outlet Fig 8 Makka work 21 C B A D B A...

Page 21: ...ntry the vehicle is sold Contact ridecake com en service support to change it Side stand When the side stand is down the vehicle is automatically deactivated This is indicated by a white dot on the di...

Page 22: ...e brake mode factory preset to maximum brake mode It can be customized in the CAKE app When you brake and the brake light comes on the motor brake is activated The braking power is regenerated into th...

Page 23: ...battery before riding The battery can be charged in the two following ways Removed from the vehicle Attached to the vehicle However while charging the battery must be disconnected from the vehicle Th...

Page 24: ...may permanently lose performance Store the battery at 10 20 C 50 68 F or the battery may permanently lose performance If the vehicle is stored indoors and will be used within a week the battery may r...

Page 25: ...ttery Regularly examine the charger for any damages especially the cord plug and enclosure Do not use a damaged charger Contact CAKE Service support During charging place the battery in a well ventila...

Page 26: ...ery is not connected to the vehicle or the charger the battery must be stored indoors Otherwise humidity may enter through the inlet and permanently damage the battery See the instruction video on rid...

Page 27: ...illight brake light headlight turn signals and the horn The seat clamp is fastened The battery is locked and strapped down 6 3 Starting 1 Push and hold the start button for 2 seconds H in Fig 11 The k...

Page 28: ...When the vehicle is active push the start button H in Fig 11 to toggle between ride mode 1 and ride mode 2 6 7 Braking WARNING Risk of personal injury There is no foot brake Remember that you control...

Page 29: ...e left 2 Put the key in the keyhole and lock The handlebar is locked Once you remove the key the handlebar should have a limited range of motion NOTICE The key can be lost or stolen Never leave the ke...

Page 30: ...and rear Checking that the brake fluid is not too low x Checking the brake hoses for damages x Checking that the brake pads are not worn x Performing a test drive to check the brake system x x x Check...

Page 31: ...tenance care and tuning work be carried out Operating the vehicle in difficult conditions e g sand and mud may lead to more rapid wear of components Use the substances e g oils and lubricants specifie...

Page 32: ...Checking that the brake fluid is not too low Material Brake fluid DOT3 or DOT4 Wanted state See Fig 14 When squeezing the brakes there should be resistance 1 Check that the air bubble is no bigger tha...

Page 33: ...hese parts may indicate brake hose damage 1 Checkthefrontbrakehoses A fordamages Lookforbrakefluidonthehandlebar brakes the hoses and the brake caliper 2 Checktherearbrakehoses B fordamages Lookforbra...

Page 34: ...plicable for both the Makka and Kalk vehicles Checking the brake system Once the brake pads brake fluid and brake hoses have been checked and or repaired perform a test drive to check the brake system...

Page 35: ...e and remove the wheel Use Allen key 8 and 10mm 4 Unscrew the 4 screws attaching the brake disc to the wheel Use Torx 30 5 Clean the wheel 6 Attach the new brake disc to the wheel Tighten the 4 screws...

Page 36: ...Carefully pull out the wheel 11 Unscrew the 4 screws attaching the brake disc to the wheel Use Torx 30 12 Clean the wheel 13 Attach the new brake disc to the wheel Tighten the 4 screws to 17Nm Use To...

Page 37: ...et 2 Manually check that the headset is fixed to the frame 3 Ensure the handlebar is aligned with the wheel 4 If necessary remove the stem and the steering spacer to adjust the bearing nut underneath...

Page 38: ...y 6mm 8mm 1 Remove the battery 2 Check that the first swing screw is tightened by doing the following I Loosen the 2 swing arm screws Use Allen key 6mm II Tighten the through screw to 30Nm Use Allen k...

Page 39: ...ands firmly 2 Ensure the battery connector is connected to the battery Both the battery and the battery cable are sensitive to humidity 3 Cleanthevehicleusingaclothandabucketofwaterwithnon abrasivedet...

Page 40: ...ten the headlight to 10Nm 7 Fold down the rubber protection enclosing the headlight 8 6 Suspension fork rear Checking the forks for any leakage Wanted state When applying pressure to the handlebar for...

Page 41: ...ve the fork suspension 6 Mount the new fork suspension Tighten the 6 screws to 10Nm 7 Mount the wheel Tighten the wheel axle screw to 50Nm Use Allen key 8mm and 10mm 8 Tighten the screw clamping the w...

Page 42: ...m 1 Loosen the 4 stem bolts 2 Adjust the handlebar angle and center the handlebar Make use of the handlebar guidelines 3 Tighten the 4 stem bolts to 10Nm 4 Ensure to tighten the upper and lower bolts...

Page 43: ...the washer between the handlebar and the nut 2 Tighten the nut 8 8 Key card Using another RFID device as a key card The key card is an RFID device If you have another RFID device it may be possible t...

Page 44: ...mbol The key card symbol and 2 are shown 5 Place a grey key card on the key card symbol The key card symbol and 3 are shown 6 Place the second grey key card on the key card symbol The display shuts do...

Page 45: ...drive to check for loose parts Checking that the taillight is fastened Tool Allen key 5mm wrench 10mm 1 Manually check if the taillight is firmly attached If needed fasten it continue below 2 Carefull...

Page 46: ...dle height lever backward 2 Hold the nut located opposite the saddle height lever 3 Rotate the saddle height lever counterclockwise until the saddle is loose 4 Adjust the saddle height 5 Ensure not to...

Page 47: ...e the wheel s see Replacing the front wheel and or Replacing the rear wheel Checking the tire pressure Tool Pump with manometer or compressor Wanted state 25 KPA 32 psi when cold 1 Unscrew the valve 2...

Page 48: ...tated the bearings should slide smoothly 1 Place the vehicle on a stand or similar 2 Loosen the screw clamping the wheel axle Use Allen key 6mm 3 Unscrew the front wheel axle and remove the wheel Use...

Page 49: ...ding the motor bracket Use Allen key 6mm 10 Carefully pull out the wheel 11 On both sides of the wheel rotate the bearings If the bearings do not run smoothly there may be an issue with the bearings a...

Page 50: ...x 25 3 Disconnect the motor sensor cable 4 Disconnect the motor cables by unscrewing the blue green and yellow cables Use an 8mm wrench 5 On the swing arm unscrew the 2 cable holder screws Use Torx 25...

Page 51: ...following I Blue U II Green V III Yellow W 16 Connect the motor sensor cable 17 Attach the control box lid 18 On the swing arm bridge tighten the 2 fender screws Use Torx 30 19 On the swing arm tight...

Page 52: ...he throttle on the display The battery may be Check that the battery is discharged charged by pushing the battery state of charge button Charge the battery If the vehicle has not been used for more th...

Page 53: ...o not connectors Contact an authorized CAKE workshop Charger battery The charger shows red blinking Momentary loose contact 1 Disconnect the charger from light the mains supply 2 Unplug the charger ca...

Page 54: ...authorized CAKE workshop The ride mode does not change The vehicle needs restarting Disconnect the battery Wait 15 30 seconds before reconnecting the battery The controller in the control Contact an...

Page 55: ...CAKE app to interpret code in the lower right corner can be interpreted in the CAKE the code and possibly solve app Most errors indicated by the issue such a code must be solved by CAKE Contact an aut...

Page 56: ...ging system Integrated SOC indicator Cells Voltage nominal Capacity Drivetrain Type Electric motor Peak power Torque wheel Two ride modes for extended range or balan ced performance One custom ride mo...

Page 57: ...tion and telltales Dimensions Wheelbase Seat height adjustable Ground clearance Fork angle Trail Offset lever for both front brake and rear brake EBS High efficiency FOC Field oriented Control Stainle...

Page 58: ...80 0 100 Battery Removable can be charged when installed in the Smart charging system Integrated SOC indicator Cells Voltage nominal Capacity Drivetrain Type Electric motor Peak power Torque wheel Two...

Page 59: ...selection and telltales Dimensions Wheelbase Seat height adjustable Ground clearance Fork angle Trail Offset lever for both front brake and rear brake High efficiency FOC Field oriented Control Stainl...

Page 60: ...n items Always check your local regulations classifications EU L1e B US Motor driven cycle EU AM or B US Car M1 M2 245kg and license requirements Model Input Output Output power max Batteries specific...

Page 61: ...marby Fabriksv g 43 120 33 Stockholm Sweden www ridecake com 2022 CAKE 0 Emission AB All rights reserved This manual is being updated continuously Make sure you have the latest version visit ridecake...

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