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Cadillac CUE Infotainment System (GMNA-Localizing-MidEast-10260791) -

2017 - crc - 1/13/16

92

Phone

Three-Way Calling

Three-way calling must be
supported on the Bluetooth phone
and enabled by the wireless service
carrier to work.

To start a three-way call while in a
current call:

1. In the Call View, select Add to

add another call.

2. Initiate the second call by

selecting from RECENT,
CONTACTS, or KEYPAD.

3. When the second call is active,

touch the merge icon to
conference the three-way call
together.

4. Once all calls are merged, the

merge icon button becomes an
unmerge icon button. Touch to
unmerge the calls.

Some wireless service carriers
may not allow a merged call to
become unmerged.

Ending a Call

.

Press

c

on the steering wheel

controls.

.

Touch End on the infotainment
display to end all existing calls,
or press End next to a call to
end only that call.

.

Press End on the instrument
cluster using the select button.

Dual Tone Multi-Frequency
(DTMF) Tones

The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system.

1. Touch the PHONE screen

button.

2. While in the Call View, touch

the up arrow to raise the
interaction selector.

3. Select KEYPAD and enter the

number.

Bluetooth (Voice
Recognition)

Using Bluetooth Voice
Recognition

If equipped, to use voice
recognition, press the

g

button on

the steering wheel. Use the
commands below for the various
voice features.

Making a Call

Calls can be made using the
following commands.

Using the

Dial

or

Call

Command

To call a number:

1. Press

g

. The system responds

Command Please,

followed

by a tone.

2. Say

Dial

or

Call

followed by

the complete phone number.

Use the

Voice Keypad

command

for international numbers or special
numbers which include * or #.

Summary of Contents for CUE 2017

Page 1: ...m GMNA Localizing MidEast 10260791 2017 crc 1 13 16 Contents Introduction 2 Radio 11 Audio Players 17 Rear Seat Infotainment 25 Navigation 56 Voice Recognition 82 Phone 88 Settings 96 Trademarks and L...

Page 2: ...ges to become familiar with the infotainment system features Warning Taking your eyes off the road for too long or too often while using any infotainment feature can cause a crash You or others could...

Page 3: ...rface and operation support of the CUE infotainment system See your dealer Infotainment System The infotainment system is controlled by using the touchscreen the buttons below the touchscreen steering...

Page 4: ...on or off the sourced audio or media playback and sunshade control button if equipped 2 S VOL T Press the left or right arrow to adjust the volume of current playback 3 Q If Equipped Press and releas...

Page 5: ...res displayed in the instrument cluster When in Valet Mode if equipped access to the infotainment functions is disabled See Settings 0 96 g Press to answer an incoming Bluetooth call See Bluetooth Ove...

Page 6: ...he previous or next area in the display or to the previous or next menu y or z Press the five way control up or down to go up or down in a list or page SEL Press to select a highlighted menu item x or...

Page 7: ...I System Platinum 0 44 Applications Tray The applications tray is at the top center of the screen It can have three to five applications To add an application from the Home Page to the applications tr...

Page 8: ...following finger gestures to control the infotainment system Touch Tap Touch tap is used to select a button or option activate an application or change the location inside a map Touch and Hold Touch a...

Page 9: ...nd move the selected item up or down to a new location Fling or Swipe Fling or swipe is used to scroll through a list pan the map or change page views Do this by placing a finger on the screen then mo...

Page 10: ...les with high gloss surfaces or vehicle displays use a microfiber cloth to wipe surfaces Before wiping the surface with the microfiber cloth use a soft bristle brush to remove dirt that could scratch...

Page 11: ...ouch S or T for more sound from the left or right speakers The middle position balances the sound between the left and right speakers Fade Touch y or z for more sound from the front or rear speakers T...

Page 12: ...l sound the same at a set volume level The options are On and Off This feature is most effective at lower radio volume settings where background noise can affect how well the music is being played thr...

Page 13: ...touch A touch and hold advances 10 frequency steps per second Touch the X to delete one character at a time Touch and hold the X to delete all characters In AM FM modes touch q or r for the radio to g...

Page 14: ...tone setting The number of favorites displayed is automatically adjusted by default but can be manually adjusted in the Settings menu under Radio and then Number of Favorites Shown HD Radio Technology...

Page 15: ...ur especially around tall buildings or hills causing the sound to fade in and out AM The range for most AM stations is greater than for FM especially at night The longer range can cause station freque...

Page 16: ...materials will interfere with or distort the incoming radio reception Any damage caused to the backglass antenna due to metallic tinting materials will not be covered by the vehicle warranty Multi Ba...

Page 17: ...age or try a known good disc To avoid damage to the CD player Do not use scratched or damaged discs Do not apply labels to discs The labels could get caught in the player Insert only one disc at a tim...

Page 18: ...ain later There was a problem while burning the disc The label is caught in the CD player If Disc Player Error displays it could be for one of the following reasons The player temperature is too high...

Page 19: ...ed while the vehicle is in P Park Use play pause or next previous to control the video or touch the browse screen button to display a list of the current video filters This vehicle has two USB ports i...

Page 20: ...et the Bass Midrange Treble Balance and Fade USB Menu Touch Menu to display the USB menu The following may be available Shuffle Touch to play the tracks randomly Touch again to stop shuffle Auto Volum...

Page 21: ...ttom of the screen Podcasts 1 Touch to view the podcasts on the USB 2 Select podcast to get a list of podcast episodes Composers 1 Touch to view the composers on the USB 2 Select Composer to view a li...

Page 22: ...If there is a loss of audio playback can be resumed by changing the audio flow from Bluetooth to USB cable Source USB from the Audio MEDIA screen button to resume playback Other phones such as the Dr...

Page 23: ...o will unmute Auxiliary Jack This vehicle has an auxiliary input jack in the center console under the armrest and in the rear media console if equipped with Rear Seat Infotainment RSI Possible auxilia...

Page 24: ...AM FM Radio 0 11 Tone Settings Touch or to adjust Bass Midrange Treble or Surround if equipped See AM FM Radio 0 11 Touch 0 to go back to the previous menu Manage Bluetooth Devices Touch to go to the...

Page 25: ...elected the video on the rear screen will continue to play but the audio on the speakers will change to the source selected To resume play of the video where it left off Pseudo Resume must be on See P...

Page 26: ...lude AM FM HDMI MHL CD DVD Blu ray and USB Menus and Features AM FM Menu Press RADIO on the remote control then select AM or FM Press MENU on the remote control to select All Strong Stations All Stati...

Page 27: ...Menu BD DVD Select to display the DVD or BD menu Make a selection to exit the Top menu TOP MENU is not available for BDAV DVD VR and AVCREC discs Color BD Only Select COLOR to display the four color b...

Page 28: ...sition on the disc and resumes play Title Search if available Restart Disc Screen Mode Wired Headphones Brightness Player Setup Audio Compression Auto Enter if available Software Information Not all o...

Page 29: ...een Mode Adjusts the framing on the RSI display Select Normal Wide or Zoom Screen Mode only applies to video sources and should be maintained if the disc is ejected Wired Headphones Use to listen to a...

Page 30: ...l user memory select OK A message and the activity indicator display A message displays when the format is complete To close press 0 Back or MENU or wait for the time out Errors Errors can occur if th...

Page 31: ...Croatian HRV 7282 Hungarian HUN 7285 Armenian HYE 7289 Interlingua INA 7365 Interlingue ILE 7369 Inupiak IPK 7375 Indonesian IND 7368 Icelandic ISL 7383 Hebrew HEB 7269 Yiddish YID 8973 Javanese JAV...

Page 32: ...376 Samoan SMO 8377 Shona SNA 8378 Somali SOM 8379 Albanian SQI 8381 Serbian SRP 8382 Siswaiti SSW 8383 Sesotho SOT 8384 Sundanese SUN 8385 Swedish SWE 8386 Swahili SWA 8387 Tamil TAM 8465 Telugu TEL...

Page 33: ...nd SCREEN 2 on the remote control is pressed the source for SCREEN 2 will display The audio for SCREEN 1 is available on channel 1 of the headphones and the audio for SCREEN 2 is available on channel...

Page 34: ...nning of the current track Fast Forward Fast Rewind With the vehicle in P Park hold u or t for approximately one and one half seconds to fast forward or fast rewind If u or t are held for approximatel...

Page 35: ...le Rear Media Use to select Disc USB or HDMI sources Both rear screens will be sourced and will begin playback of the first available file The video will only display on the front screen if the vehicl...

Page 36: ...re used to listen to various multimedia The wireless headphones have a power button Channel 1 or 2 switch and a volume control The digital headphones cannot be interchanged with previous models of GM...

Page 37: ...Replace the two AAA batteries 4 Replace the battery door and tighten the screw Remove the batteries if the headphones will not be used for a long time Rear Seat Infotainment RSI WiFi If Equipped The...

Page 38: ...I will display a Request to Connect acceptance screen Press OK to continue After the connection has completed the screen from the smart device will be duplicated on the RSI screen Any audio associated...

Page 39: ...t screen is connected by Miracast or DLNA the other screen can access the same source by selecting View Screen 1 or View Screen 2 in the Wireless Display menu Connecting Wireless Apple Devices Apple d...

Page 40: ...mote control MEDIA button 3 Select the source via the front by touching the VIDEO screen button Audio Output Audio from a Blu ray DVD CD player or HDMI inputs can be heard through Wireless headphones...

Page 41: ...rce displayed on the overhead screen to SCREEN 1 selected source Select audio sources Only one video can be played on the screen at a time Audio for both sources will continue on the headphones Once p...

Page 42: ...ng screen 15 RADIO Press to scroll through the radio sources including AM and FM To use the remote control aim it at the receiver window at the forward overhead screen and press the buttons firmly Dir...

Page 43: ...e correct screen and on the correct channel for the screen being viewed The HDMI source is running but there is no picture or sound Check that the RSI video screen is in the HDMI mode by pressing MEDI...

Page 44: ...ay screens are on the back of each head restraint Caution Avoid directly touching the video screen as damage can occur See Cleaning the Video Screens later in this section RSI System Overview The load...

Page 45: ...loading slot for the DVD player is at the top of the head restraint Insert the disc partially into the loading slot with the printed side facing the rear of the vehicle The DVD player automatically dr...

Page 46: ...DVD and video CD only If the DVD player is turned off and then turned back on the DVD player resumes playback where the disc stopped The play position memory is erased if the disc is removed 7 3 5 mm...

Page 47: ...cursor 3 Press SETUP again to cancel use of the setup display Not all DVDs support all of the feature defaults in the setup menus If a feature is not supported the defaults are provided by the DVD me...

Page 48: ...TER and use the left or right navigation arrows to adjust the following Sharpness Adjust to soften or sharpen the picture Use the right or left navigation arrows to choose from Low Med or High Brightn...

Page 49: ...he left navigation arrow to confirm the selection If a disc is inserted into the DVD compartment slot and it exceeds the Parental Setting the following message appears on the display The Parental Sett...

Page 50: ...The audio from the RSI system can be heard through the wireless wired headphones and the vehicle s speakers at the same time The volume on the radio can vary when switching between the radio CD DVD M...

Page 51: ...he ability of the transmitter to receive signals from the remote control If the remote control does not seem to be working the batteries might need to be replaced See Battery Replacement later in this...

Page 52: ...For DVD Only Press to turn off the headphone sound Press again to turn the sound on again PIX Press to adjust the picture s On Screen Display OSD Each time this button is pressed the picture adjustme...

Page 53: ...layback of a disc PAUSE j Press to pause playback of a disc To resume disc playback press PLAY To start playback from the beginning of the disc press STOP STOP then PLAY CLR Press to clear the previou...

Page 54: ...REPEAT Press to toggle between Track and All The default for repeat is OFF Track repeats the track that is playing All repeats the disc that is playing Playing an MP3 CD MP3 is the format for storing...

Page 55: ...ged into the jack Cleaning the Video Screens The video display screens are made of a specially coated glass and can be scratched or damaged by abrasive products solvents or ammonia based window cleane...

Page 56: ...destination see Destination 0 64 Additional navigation features are Cancel Route Resume To If equipped Navigation Voice Preferences Current Location Display Places of Interest Icons Map View Routing...

Page 57: ...te Icon Press the Mute Icon on the left side of the map while in mapview to turn voice prompts On or Off Prompts During Phone Calls When enabled the system plays a shorter prompt while on a phone call...

Page 58: ...This indicates that only some of the categories below are shown Touch the grayed out checkmark to turn all of the icons for that category on or off Map View Touch to select the desired map view A chec...

Page 59: ...icular area the icons are shown at a zoomed level If the current vehicle position would be hidden by another building the building is shown as see through so the vehicle icon is visible Touch to turn...

Page 60: ...ies to delete the entire list of contacts A pop up displays to confirm 2 Touch Edit Contacts List to display the Contacts to edit Recent Destinations Touch Delete Individual Destinations to display a...

Page 61: ...Cancel to stop the process Map Adjustments ZOOM can be used to adjust the scale of view on the map When the end of the zoom level is reached ZOOM will gray out Use the pinch spread hand gesture to zoo...

Page 62: ...y name and country If the callout is selected the destination details view for the POI is shown After panning the map away from the vehicle touch RESET to return the map back to the current position T...

Page 63: ...n for the current address of the vehicle to overlay on the map next to the vehicle icon in a callout Another tap hides the information Any address information about the vehicle s current location will...

Page 64: ...back out Destination If route guidance is not active touch the NAV screen button on the Home Page to access the map view Touch the Destination icon from the map view to enter a destination Available m...

Page 65: ...y indicator displays in the list of possible matches Touch to display a list of matches When there are multiple matches a dropdown arrow is shown after the autocomplete text This dropdown displays an...

Page 66: ...se If the character is correct the next character can be started immediately To delete the last entered character draw a line from left to right across the character field To create a space draw a lin...

Page 67: ...process of prioritizing the search is to help shorten the length of time at finding the results If there is a 100 match found when a search type is carried out the remaining searches abort The system...

Page 68: ...artial searches on contacts so typing a first name or last name would find a match The entire contact name does not need to be entered for it to be found in a search Touching a contact listed on the r...

Page 69: ...screen button to return to the keyboard view Results Display If only a single match is found at the end of a search the list is not shown but the Destination Details view is shown Touch Back from the...

Page 70: ...display the destination details view 7 Touch the map reset button to return the map to automatic zooming and searching It is recentered around the vehicle s position the route the destination or anoth...

Page 71: ...ssage displays asking to save only that location or to save the entire chain POIs are only grouped by chain when the sorting order is Alphabetical Touch the Sort button to change the sorting order Rec...

Page 72: ...he POI information from the USB stick All POIs found are saved even if they are in multiple folders Subfolders can also be created to organize the POIs into categories for example F myPOIs Restaurants...

Page 73: ...onfirm the deletion Saved Destinations Select a saved destination from the Contacts or Recent screen Contacts Select the CONTACTS button to view the vehicle s contact list or a connected Bluetooth dev...

Page 74: ...ame or any of the contact s information such as phone number e mail address or address from Contact Details can be stored as a Favorite Touch and drag up on the row of interaction selector buttons to...

Page 75: ...on is available either by arriving at a waypoint or by deleting one To save a location tap on the Q to display the Favorite buttons Touch and hold on a favorite location to save the shown location as...

Page 76: ...destination address displays in the street name field Audio Information The audio information remains in the same position in the lower right corner of the display The current street name information...

Page 77: ...next maneuver will begin to count down Each maneuver has an estimated time of arrival based on the current driving conditions Saved Trips Waypoint trips can be saved for later recall Touch the Add bu...

Page 78: ...dy planned and a waypoint is added it is either added before or after the current destination whichever leads to the most optimal route If under an existing waypoint trip consisting of two or more des...

Page 79: ...reen Touch to display the Touchscreen Calibration Screen Turn Display Off Touch to turn the Display option off Rear Camera Touch to access the rear camera options Guidance Lines Touch to turn the guid...

Page 80: ...ry road surfaces such as sand gravel or snow The vehicle is traveling on winding roads or long straight roads The vehicle is approaching a tall building or a large vehicle The surface streets run para...

Page 81: ...n a location that is safe and has a clear view of the sky and away from large obstructions If the System Needs Service If the navigation system needs service and the steps listed here have been follow...

Page 82: ...e kind of task to be performed like Navigation Destination Entry The system replies with prompts that lead you through a dialog to enter the necessary information For example if a destination for rout...

Page 83: ...e way as if the selection was made through a voice command Once the system is able to complete the task or the session is terminated the voice recognition dialog stops An example of this type of manua...

Page 84: ...e businesses with at least 20 locations For other POIs say the name of a category like Restaurants Shopping Malls or Hospitals Some languages support complete destination requests in a single command...

Page 85: ...ted The Back Command Say Back or touch 0 to go to the previous screen If in voice recognition and Back is stated all the way through to the initial screen then Back is stated one more time the voice r...

Page 86: ...ames or short names for the businesses will not likely be found Lesser known businesses might have to be located by category such as fast food hotels or banks Destination Contact Begin a dialog to ent...

Page 87: ...he last group of digits and allow them to be re entered Once the entire number has been entered the command Call will start dialing the number Voice Mail Initiate a call to voice mail numbers Voice Pa...

Page 88: ...ed to control the system The system can be used while in ON RUN or ACC ACCESSORY The range of the Bluetooth system can be up to 9 1 m 30 ft Not all phones support all functions and not all phones work...

Page 89: ...hat they were last used in the system To link to a different paired phone see Linking to a Different Phone later in this section Pairing a Phone 1 Touch the PHONE screen button 2 Select PHONES and sel...

Page 90: ...ee touch the Handset screen button to switch to the handset mode The screen button changes to Handsfree once the Bluetooth device confirms it is operating as handset While the active call is on the ha...

Page 91: ...er on the instrument cluster using the select button Declining a Call There are three ways to decline a call Press c on the steering wheel controls Touch Ignore on the infotainment display Press Ignor...

Page 92: ...isplay to end all existing calls or press End next to a call to end only that call Press End on the instrument cluster using the select button Dual Tone Multi Frequency DTMF Tones The in vehicle Bluet...

Page 93: ...1 Press g The system responds Command Please followed by a tone 2 After the tone say Voice Keypad The system allows entry of special numbers and characters Using the Voice Mail Command 1 Press g The...

Page 94: ...he predefined messages list view select Add New Predefined Message and a keyboard displays 3 Type a new message and touch NEW MSG when done to add the message Touch 0 to go back to the predefined mess...

Page 95: ...n the Home Page to launch For further information on how to set up Android Auto and Apple CarPlay in the vehicle see your dealer Android Auto is provided by Google and is subject to Google s terms and...

Page 96: ...may display Manage Favorites Touch a displayed Favorite to select that favorite to edit Touch Rename to rename the favorite or Delete to delete it Touch and hold the station to drag it to a new locat...

Page 97: ...Message Alerts If Equipped This feature will turn text message alerts on or off Touch Text Message Alerts and then select Off or On Touch 0 to go back to the previous menu See Text Messaging 0 93 Dis...

Page 98: ...back to the last menu Restore Radio Settings Restores factory radio settings Touch Restore Radio Settings Touch Cancel or Continue Touch 0 to go back to the last menu after the confirmation screen ha...

Page 99: ...nse System 1000 Series Licensed from Immersion Corporation TouchSense System 1000 protected under one or more of the U S Patents at the following address www immersion com patent marking html and othe...

Page 100: ...emark of Oracle and or its affiliates Cinavia Cinavia Notice This product uses Cinavia technology to limit the use of unauthorized copies of some commercially produced film and videos and their soundt...

Page 101: ...purposes Except as otherwise set forth herein you agree not to otherwise reproduce copy modify decompile disassemble or reverse engineer any portion of this Data and may not transfer or distribute it...

Page 102: ...TY AND YOU ARE NOT ENTITLED TO RELY ON ANY SUCH ADVICE OR INFORMATION THIS DISCLAIMER OF WARRANTIES IS AN ESSENTIAL CONDITION OF THIS AGREEMENT Disclaimer of Liability HERE AND ITS LICENSORS INCLUDING...

Page 103: ...seeking or applying rights similar to those customarily claimed by the United States government this Data is a commercial item as that term is defined at 48 C F R FAR 2 101 is licensed in accordance w...

Page 104: ...the Manufacturer If permitted by the Manufacturer or by applicable law you may make one backup copy of the Software as part of the Product software QSSC and its licensors reserve all license C31 righ...

Page 105: ...rmation on the Software including any open source software license terms and available source code as well as copyright attributions applicable to the Runtime Configuration indicated above please cont...

Page 106: ...8 Auxiliary Inputs 39 Auxiliary Jack 23 Avoiding Untrusted Media Devices 17 B Backglass Antenna 15 Bluetooth Overview 88 89 92 Bluetooth Audio 23 C Call Waiting 91 Canceling Voice Recognition 83 CD Pl...

Page 107: ...ttings 11 Introduction 2 J Jack Auxiliary 23 L Loading and Ejecting Discs 17 Low Fuel Alert 79 M Making a Call 92 Making a Call Using Contacts and Recent Calls 90 Making a Call Using the Keypad 91 Map...

Page 108: ...Controls 5 6 Storing and Recalling Media Favorites 22 Storing Radio Station Presets 13 Switching to Handset or Handsfree Mode 90 Symbols Navigation 63 System Global Positioning 79 Rear Seat Infotainm...

Page 109: ...ocalizing MidEast 10260791 2017 crc 1 13 16 Index 109 Voice 79 Voice Pass Thru 87 Voice Recognition 82 Voice Recognition for Navigation 86 Voice Recognition for the Phone 86 Voice Recognition for the...

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