SATURNO 16 - 24
24
PANEL ALERT
TYPE OF PROBLEM
SOLUTION
A01
The fire does not ignite.
Check whether the brazier is clean / level of pellets in
the hopper.
A02
The fire goes off abnormally.
Check the level of pellets in the hopper.
A03 Thermostat
alarms
The temperature of the pellets hopper or the
water temperature exceed the envisioned
safety threshold.
Wait for the cooling stage to end, cancel the alarm and
restart the boiler setting the fuel loading at minimum
(SETTINGS menu - Pellets recipe). If the alarm persists,
contact the service centre. Check if the room fan works
properly (if present).
A04
Smoke overheating.
The set smoke threshold has been exceeded. Reduce
pellets loading (SETTINGS menu - Pellets recipe).
A05 Pressure
switches alarm
Smoke pressure switch intervention or water
pressure insufficient.
Verify chimney obstruction / door opening or hydraulic
system pressure.
A08
Abnormal smoke fan operation.
If the alarm persists, contact the service centre.
A09
Smoke probe faulty.
If the alarm persists, contact the service centre.
A19
Water probe faulty.
Water probe disconnected / interrupted / defective /
not recognised.
A20
Puffer probe alarm.
Puffer probe disconnected / interrupted / defective /
not recognised.
A21
Triac alarm
The triac of the electronic card has stalled. Replace the
card.
SERVICE
Routine maintenance alert (it does not block
the system).
When this flashing message appears upon start-up, it
means that the preset operating hours have elapsed
before maintenance. Contact the service centre.
14.17 ALARM RESET
NEVER open the stove door while it is starting up initially or switching off, as the pellets are
still burning at this point and there may be volatile substances.
ATTENTION!
If smoke flows into the room from the appliance or the flue during operation or initial igni-
tion, switch off the device, air out the room, and immediately contact the installation/custo-
mer service technician.
To reset the alarm, you must hold down key 1 (ESC) for a few seconds. The stove performs a check to determine whether what
caused the alarm is still present.
If this is the case, the alarm will be shown again, otherwise the stove will switch OFF.
If the alarm persists, contact a service centre.
