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7.1
Error Messages of the Printer
For detailed information about printer errors (e.g. 'Paper out', 'Ribbon out', etc.)
Operator's manual of the printer
Error treatment :
Clear the error results
Press the
feed
key to synchronize the label feed, remove the peeled labels manually
Press the
pause
key to quit the error state.
After error correction, the print of the label causing the error will be repeated.
7.2
Error Messages of the Applicator
The following table contains an overview of error messages and their possible causes. It also suggests methods to
resolve the problem :
Error Message
Possible Cause
Solution
Air pressure
ins.
Compressed air is switched off
Check the shutoff valve
Label not depos.
Label has not been placed onto the
product; after the pad has moved back
the label still sticks on the pad
Label the product manually
Lower position
Pad has not reached the labelling
position within 2s after the movement
of the pad was started
Pad has undefined leaving the start
position.
Check the settings of compressed air
(esp. the lower throttle valve of the cylinder)
Check the applicator for heaviness of its
mechanics;
Check the labelling position sensor (service);
Label the product manually if necessary
Process Error
Process of labeling was braked via
the I/O interface of the printer with the
XSTP signal
Label the product manually if necessary
Refl. sensor blk.
There has been no change of the
switch state at the upper sensor at
the cylinder between the start of the
labelling process and the signal from
the labelling position sensor
Check the start position sensor (service)
Vac. plate empty
Label has not been picked up properly
by the pad; or label fell off the pad
before it could be placed onto the
product
If possible, place the 'lost' label onto the product
manually;
Otherwise stop print job and start again with
adapted parameters (e.g. count)
If the error recurs check the pad alignment, the
adjustment of vacuum and supporting air and the
setting of the peel position
Upper position
Pad has not reached the starting
position within 2s after the pad has left
the labelling position; or pad has left
the starting position unauthorized
Check the pneumatic adjustments (esp. the
upper throttle valve of the cylinder);
Check the applicator for heaviness of its
mechanics;
Check the labelling position sensor (service);
Label the product manually
Table 4 Error messages of the applicator
Error treatment :
Clear the error results
Press the
pause
key to quit the error state.
!
Attention!
The pad will immediately be moved in the starting position !
Danger of crushing to hand and fingers by the moving pad !
Do not reach into the zone of the moving pad and keep long hair, loose clothes, and jewelry distant.
After error correction, the print of the label causing the error cannot be repeated without re-start of the print job.
In the application mode "Apply/Print" send the signal "Print first label" or press the pre-dispense key before
starting the cyclic operation.
7
Error Messages
