BZBGEAR BG-UM44-100M-KIT, User Manual

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14. Tech Support
Before contacting tech support, we may have answered your question already! Visit our
BZBGEAR support page (bzbgear.com/support) for valuable information on our products.
Here you will find our Knowledge Base (bzbgear.com/knowledge-base) consisting of tutorials,
quick start guides, and step-by-step troubleshooting instructions. Also visit our YouTube channel
BZB TV (youtube.com/c/BZBTVchannel) for help setting up, connecting, and other how-to
videos regarding our products.
If you still need help, please call 1.888.499.9906, email support@bzbgear.com, or chat at
bzbgear.com.
15. Warranty
BZBGEAR Pro AV products and Cameras come with a three-year warranty. An extended two-
year warranty is available for our Cameras upon registration for a total of five years.
For an extended two-year warranty on our Cameras, follow these steps:
1. Register your Camera within 90 days of purchase by visiting bzbgear.com/warranty.
2. Complete the registration form. Provide all necessary proof of purchase details, including
serial number and a copy of your sales receipt.
For complete warranty information, please visit bzbgear.com/warranty or scan the QR code.
16. Mission Statement
BZBGEAR manifests from the competitive nature of the audiovisual industry to innovate while
keeping the customer in mind. AV solutions can cost a pretty penny, and new technology only
adds to it. We believe everyone deserves to see, hear, and feel the advancements made in
today’s AV world without having to break the bank. BZBGEAR is the solution for small to
medium-sized applications requiring the latest professional products in AV.
We live in a DIY era where resources are abundant on the internet. With that in mind, our team