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2020/09- Version: L Code : 97112223
HOTLINE
BWT myPOOL
TROPIC WOODEN POOLS
20.
GUARANTEES
20.1
Wooden components
10 year guarantee from the manufacturer against insect infestation and rotting (wood is high pressure
autoclaved in accordance with the standards in effect).
This guarantee does not cover natural warping of the wood (appearance of cracks, splits that in no way
impact the mechanical strength of the wood) or changes in colour attributable to weathering. Defects
resulting from errors in mounting or storage are also excluded from the scope of this guarantee: deformed
wall slats (exposure to sunlight, assembly deferred after opening the package), slats altered or broken due
to assembly in a manner other than that set out in the installation instructions.
It should also be noted that the any cutting of wood elements, for any reason whatsoever, will cancel the
guarantee against insect infestation and rotting for the altered element. Application of any treatment to the
wood will also cancel the guarantee against insect infestation and rotting.
Given the constant pressure exerted by the water, the walls of the pool can bend slightly over time.
This phenomenon, due to the natural elasticity of wood, will stabilise without any intervention and will not
lead to failure of the wooden slats.
This shall not be construed as a defect and will not be accepted as grounds for a guarantee claim.
20.2
Accessories
The accessoires comprising the pool are covered against manufacturing defects and assembly defects d
that could impinge upon their normal use. The guarantee conditions stipulate specific periodic inspections
and maintenance that must be carried out for the pool to run correctly. The successful outcome of any
claim made under the aforementioned guarantee will be contingent on strict adherence to its conditions.
This guarantee does not cover corrosion that may occur over time, nor does it cover damage caused
by inappropriate handling during assembly or use of accessories (impacts, scratches, etc) or incidents
not directly related to normal usage of the pool or its accessories. All of these guarantees apply to parts
recognised as defective by our services and are limited to replacement of the implicated item(s). The costs
of dismantling and reassembly are not covered.
Given the constant pressure exerted by the water, the walls may belly slightly over time. This phenomenon,
due to the inherent elasticity of wood will stabilise of its own accord and will not cause the wooden slats to
break. It is considered a defect, and will not be accepted as grounds for a guarantee claim.
20.3
Guarantee conditions covering components of accessories kit and
optional equipment
All components of the accessories kit are covered by a 2 year guarantee.
Article
Subject and scope of the
guarantee
Term of the guarantee as
of the date or purchase
Conditions governing
acceptance of a claim
Liner
Leaktightness of welds.
The guarantee is limited to
replacement or repair of the
liner recognised as defective
without any other damages or
interest
0.50 mm liner - 2 years
against leaks and stains
0.75 mm liner - 10 years
against leaks -
Adherence to conditions
governing fitting, use and
maintenance.
Summary of Contents for OCTO +450
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