Bush DHBDFBL60B, Instruction Manual

Page: 40 / 44

Product support
Help is always at hand
Product support 40
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions,
Troubleshooting
If you still have a problem with your appliance after checking these basic troubleshooting steps, please
contact an authorised service person or qualified technician.
Problem Possible Cause Solution
Hob burners do not work.
The burners may be in the ´off` position.
Supply gas pressure may not be correct.
Power (if the appliance has an electric
connection) is switched off.
Check the position of the control knob.
Check the gas supply and gas pressure.
Check whether there is power supplied. Also check that other
kitchen appliances are working.
Hob burners do not light.
Burner cap and crown are not assembled
correctly.
Supply gas pressure may not be correct.
LPG cylinder (if applicable) may be depleted.
Power (if the appliance has an electric
connection) is switched off.
Ensure the burner parts have been placed correctly.
Check the gas supply and gas pressure.
LPG cylinder may need replacing.
Check whether power is being supplied. Also, check that other
kitchen appliances are working.
Flame colour is orange/
yellow.
Burner cap and crown are not assembled
correctly.
Different gas compositions.
Ensure the burner parts have been placed correctly.
Due to the design of the burner, the flame can appear to be
orange/yellow in certain areas of the burner.
If you operate the appliance with natural gas, city natural gas
may have different compositions. Do not operate the appliance
for a couple of hours.
Burner is not igniting or only
partially lighting.
Burner parts may not be clean or dry. Ensure that parts of the appliance are dry and clean.
Burner sounds noisy. - This is normal. The noise may reduce as they heat up.
Noise -
It is normal for some metal parts on the cooker to produce
noise when in use.
The hob or cooking zones
cannot be switched on.
There is no power supply.
Check the household fuse for the appliance.
Check whether there is a power cut by trying other electronic
appliances.
The hob produces an odour
during the first cooking
sessions.
New appliance.
Heat a saucepan full of water on each cooking zone for 30
minutes.
Oven does not switch on. Power is switched off.
Check whether there is power supplied. Also, check that other
kitchen appliances are working.
No heat or oven does not
warm up.
Oven temperature control is incorrectly set.
Oven door has been left open.
Check the oven temperature control knob is set correctly.
Cooking is uneven within the
oven.
Oven shelves are incorrectly positioned.
Check that the recommended temperatures and shelf positions
are being used.
Do not frequently open the door unless you are cooking things
that need to be turned. If you open the door often, the interior
temperature will be lower and this may affect the results of your
cooking.
Oven light (if available) does
not operate.
Lamp has failed.
Electrical supply is disconnected or switched
off.
Replace lamp according to the instructions.
Make sure the electrical supply is switched on at the wall socket
outlet.
The oven fan (if available) is
noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake ware are not vibrating or in
contact with the oven back panel.
Transport
If you need to transport the product, use the original product packaging and carry it using its original case. Follow
the transport signs on the packaging. Tape all independent parts to the product to prevent damaging the product
during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance, especially the external
surfaces of the product, is protected against external threats.