Burnside T9 series User Manual Download Page 26 | Manualshive

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Burnside T9 series User Manual Download Page 26

Further information

page

25

Contacting Burnside Telecom

For any technical queries regarding your T9 series unit, please
contact our technical support department:
• Email:

[email protected]

• Tel:

+44 (0)8700 762766 (extension 3)

• Fax:

+44 (0)1420 520029

• Address: Burnside Telecom Limited,

Burnside House,

Isington,

Alton,

GU34 4PP,

United Kingdom.

Further information

This section contains a range of further information arranged as a
series of appendices.
• Appendix

:

• Appendix

2

:

Data connection

• Appendix

3

:

Using the input/output channels

• Appendix

4

:

Remote commands

• Appendix

5

:

Star hash codes

• Appendix

:

Advanced configuration codes

• Appendix

:

SMS key characters

• Appendix

:

SIM security features

•

Important safety information

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Summary of Contents for T9 series

Page 1: ...T9 series fixed cellular and landline terminals BURNSIDE www burnsidetelecom com user guide BURNSIDE Burnside Telecom contents introduction installation operation menu map ...

Page 2: ...andling features 18 Outgoing call routing L models only 18 Manually selecting a landline connection 18 Manually routing a landline call via mobile connection L 18 Landline dial through L models only 19 Forward landline L models only 20 Answering a landline call during a mobile call 22 Aborting fax or data calls 22 Incoming calls during menu access 22 Network call features 23 Further information 25...

Page 3: ... your call costs using the following special features Outgoing call routing This feature determines the most cost efficient way to route your outgoing calls Calls to mobiles are sent via the mobile link all other calls leave via the landline Thus you avoid paying unnecessary charges to the networks to convert the calls for you Forward landline optional When you re out and about this feature lets y...

Page 4: ...ordless telephone Landline wall socket L models only Antenna link to GSM or GPRS network Power input Optional links to external devices Optional computer link Positioning your Burnside unit Place the unit in a suitable location but not directly next to your telephone and at least one metre from the intended antenna position in order to avoid interference You will need close access to both a mains ...

Page 5: ...BX as required To connect a telephone 1 Connect the supplied cable adapter to the socket on the rear panel labelled Phone Note Your phone may have a connector that fits directly into the Phone socket in which case the adapter is not needed Phone Line Cable adapter Phone connector 2 Place the SIM card into the tray so that the contacts are facing up 3 Slide the tray back into the slot and press it ...

Page 6: ...ay from the unit and the phone in order to minimise interference Note The antenna base houses a strong magnet be sure to keep it away from monitor screens televisions credit cards or any device affected by magnetism To connect the magnetic mount antenna 1 Assemble the antenna by screwing the upper section into the base until it is finger tight 2 Position the antenna where required if possible on a...

Page 7: ... Ensure that the cable does not cause a trip hazard Connecting to a computer optional The unit includes a standard USB port in order to allow it to be linked to a personal computer Via the USB link the unit may be used as a GSM or GPRS modem calls be initiated by TAPI compatible soft ware and firmware updated Note Install the software driver into your computer before connect ing it to the Burnside...

Page 8: ...ice Signal output Text message with command BURN SIDE Bu rn si de Te le co m Phone Jack tip Circuit 1 Jack ring Circuit 2 Jack sleeve Ground To wire the jack plug Use a three way 3 5mm jack plug wired as follows to gain access to both input output circuits of the link port Circuit 1 can operate either as an input into the Burnside unit or as an output from it depending on how the unit is programme...

Page 9: ... calls is provided by the landline caller ID mechanism Caller ID from the incoming mobile side uses the Burnside unit clock To avoid confusion ensure that the unit clock is correctly set using the method shown here To set the internal clock 1 Lift the phone handset and dial 0 550 The display will show 2 Press the 0 key to confirm The display will show 3 Using the phone keypad enter the day month a...

Page 10: ...ial tone 2 Press and hold the phone s zero key until appears on the dis play of the Burnside unit 3 Dial the standard international code for the required country e g 44 for the UK 33 for France etc and then dial the required phone number omit the initial zero of the area code as usual To end a call 1 Replace the handset No other action is required To make a speed dial call 1 Lift the handset and l...

Page 11: ...the key The display will show 4 Enter the full phone number of your contact and then press the key Note For entering international numbers see To make an international call The entry will be stored within SIM card memory To call a standard phonebook entry 1 Lift the phone handset and dial 0 110 The display will show 2 You can now either Scroll through the list Press the key to display the first me...

Page 12: ... keys as follows to edit the name to move the cursor right one place to move the cursor left one place press and hold to delete the current character 0 to replace the current character with a space equivalent to de lete You can also enter other punctuation marks with repeated presses of the 0 key 1 9 Use the other keys to enter characters as usual 5 When you have finished editing the name press th...

Page 13: ...y name Press the phone key containing the first letter of the contact s name if necessary press the key repeatedly to display the correct letter The display will show the first entry that has the chosen letter 3 Use the phone keys as follows to scroll down up or select to scroll down the list by one place to scroll up the list by one place 0 to select the entry that has the flashing highlight The ...

Page 14: ...key to save the message in the outbox and then continue automatically to addressing or press the key to go straight to the addressing section The display will show You can use the outbox to optionally store messages that you wish to keep such as template messages or unfinished messages 5 Either Enter the recipient s phone number and then press Then press 0 to confirm that you wish to send or Acces...

Page 15: ...p space Date of message dd mm yy Time of message hh mm ss To view the outbox The outbox allows you to optionally store messages or message templates that you wish to keep 1 Lift the phone handset and dial 0 230 The first twelve characters of each stored message will be shown on each line 2 Use the phone keys as follows to scroll down up or select to scroll down the list of messages by one place to...

Page 16: ...ialled calls not via phonebook dial 0 330 In all cases a list of numbers will be displayed and you can use the phone keys as follows to scroll down up or to dial entries to scroll down the list of numbers by one place to scroll up the list of numbers by one place 0 to dial the number that has the flashing highlight To erase the dialled list 1 Lift the phone handset and dial 0 340 2 Press the 0 key...

Page 17: ...r exceeded and an optional text message can also be sent to a specified number Set to busy tone dial 0 38340 When the tariff timer limit is exceeded a busy tone will be output and the unit will only accept outgoing emergency calls and an optional text message can also be sent to a specified number Menu items remain accessible Set to open loop dial 0 38350 When the tariff timer limit is exceeded th...

Page 18: ...or by sending a text message reset the tariff timer formatted as ppppre where pppp is the Terminal PIN code see Remote commands for more details Restrict call time This group of options allow you to set a time limit that should not be exceeded by any single outgoing call and also determine the action that should occur if the limit is exceeded The actions of these op tions are independent from thos...

Page 19: ...n Use the following technique to force the unit to use the landline con nection rather than the mobile link for the next call L models only Note The Allow recall flash 0 5270 option must be enabled before you can use tapping the hook switch as a means of control After lifting the handset press the recall button on the phone or quickly tap the hook switch to make a direct connection via the landlin...

Page 20: ...ial 0 9650 Disables the dial through To follow on a new call without dialling back into the unit dial to clear the current landline call and allow a new call to be made BURN SIDE Bu rn si de Te le co m The unit will normally respond by sending an SMS message back to the number that sent the command The response is either the new status of the unit or an error message if the command is not recognis...

Page 21: ...t will respond according to how the options have been set Show status dial 0 4210 Indicates the current setting Enter number to forward to dial 0 4270 Allows you to declare the phone number to which calls should be forwarded Note You need to set the number to which calls will be forwarded before choosing the forwarding mode Remember to include the dialling code at all times Set to ring and forward...

Page 22: ...t the forwarding number was unavailable causing the network to divert the call to voicemail then a mes sage would not be sent by the Burnside unit because from its perspective the forwarding operation was successful Show status dial 0 428210 Indicates the current setting Alert for any call dial 0 428220 Send a text message whenever an incoming call is not successfully forwarded Alert for call with...

Page 23: ... choose the required option and press 0 to accept Aborting fax or data calls If a data call or fax call is in progress between the unit and a con nected computer it is not possible to make a voice call at the same time However it is possible to abort the data fax call using the fol lowing procedure 1 Lift the handset and attempt to make an outgoing call for exam ple by dialling 01 The unit will im...

Page 24: ...is busy Divert no answer dial 0 4130 Voice calls will be diverted if not answered within 20 seconds Divert when off dial 0 4140 Voice calls will be diverted when ever the unit is switched off or unavailable See also Disconnect from network Cancel diverts dial 0 4150 Call diverting will be disabled Call waiting When call waiting is supported by your network and enabled see menu codes below or Star ...

Page 25: ...de a multiparty call or Press twice and the display will show Swap Press 0 to place the existing active call on hold and connect to the held call s Note If you try to add a party to a multiparty call and the call is an swered by voicemail you should disconnect the call otherwise the conference may be recorded by voicemail until it becomes full 2 Dial the number speed dial or use the phonebook and ...

Page 26: ... 0 1420 520029 Address Burnside Telecom Limited Burnside House Isington Alton GU34 4PP United Kingdom Further information This section contains a range of further information arranged as a series of appendices Appendix 1 Menu options Appendix 2 Data connection Appendix 3 Using the input output channels Appendix 4 Remote commands Appendix 5 Star hash codes Appendix 6 Advanced configuration codes Ap...

Page 27: ... Restore factory settings 515 TAPI voice mode 516 Tone region selection 52 Phone settings 521 Own number sending 522 Dial delay 523 Alert settings 524 CLI type 525 Allow reject 526 Change volume 527 Allow recall flash 528 End of call signal type 529 Call progress announce 53 Network settings 531 Network selection 532 Call waiting 54 Input Output settings 541 Channel 1 542 Channel 2 55 Set clock 6 ...

Page 28: ...hen power is applied or if the remote monitoring and control commands are being used Change terminal PIN 0 51240 The old terminal PIN must be entered correctly then the new PIN needs to be entered twice before it is accepted The PIN is fixed to 4 digits in length and is set at manufacture to 1234 Auto SIM unlock 0 51250 When enabled the unit can auto matically unlock the SIM at each startup the SI...

Page 29: ...nt then it will dial the number using the landline Restore factory settings 0 5140 See Restore factory settings TAPI voice mode 0 5150 When this option is selected a con nected computer may dial the number using standard TAPI com patible software diallers When a call is initiated by the computer the local phone will ring for ten seconds to allow the user to make the call If the phone is not picked...

Page 30: ...nit will provide an opportunity to accept or reject incoming calls after picking up the receiver The display will show Accept 01234 567890 or will show a name if the caller is listed in the phonebook During this process the caller will continue to hear a ringing tone To accept the call press the 0 key To reject the call simply hang up the caller will hear a disconnect tone Change volume 0 5260 All...

Page 31: ...nd if it falls below 10 volts for a 12 volt supply or 20 volts for a 24 volt supply an alert is sent to the number allocated to channel 1 or to channel 2 if channel 1 is allocated as an output Disconnect from network 0 640 When enabled the unit is dis connected from the network equivalent to switching off a mobile phone In this state a Divert when off condition will apply if set Picking up the han...

Page 32: ...odels Used to manually select PSTN or swap calls with GSM End of call signalling method K Break Alert new SMS with short ring No Delay before dialling after last digit is entered 3 seconds Monitoring mode Inactive Tariff timer restriction None Day in month to reset tariff counter 1st Call time restriction Off Number of minutes for restricted call 5 Inhibit half rate codec No TAPI compatibility No ...

Page 33: ...s complete view the Device manager Start Control Panel System Hardware Device Manager and check which se rial port has been assigned to the Burnside unit To configure the unit as a modem 1 Open the Windows Control Panel Start Control Panel and run Phone and Modems Options Change to the Modems tab and click the Add button 2 Ensure that the Don t detect my modem option is ticked and then click the N...

Page 34: ...er This special command will not interfere with operations when us ing the same installation for standard modem and fax 2 Click OK to save and then click OK to exit the Phone and Modem Options dialog box 3 Within the Windows Control Panel run the Network Connections option Run the New Connection Wizard and select the following options as you work through it Connect to the Internet Set up my connec...

Page 35: ...nput condition is met Test connection 0 54140 Displays the current input condition or allows the output to be toggled to test the connection Channel 2 input only 0 5420 Polarity 0 54210 Determines how the condition logic i e true action required or false no action required relates to the elec trical input state i e low or high voltage This option is also used to enable disable the channel Options ...

Page 36: ...Controlling this feature using remote text commands Send an SMS message to the unit formatted as follows ppppcc The first 4 characters pppp must be the terminal PIN 1234 as standard 0 51240 to change Immediately after the terminal PIN no space include the first two charac ters cc of the appropriate command SET Set the channel 1 output to the true state high or low according to polarity if channel ...

Page 37: ...T Restart the unit STATUS Return status information to the caller see next page WHO Returns a list of up to five landline numbers plus time and date received LIST Returns a list of up to eleven last received landline numbers Call register and tariff counter commands ALERT Set the tariff action to alert only TARIFF Returns the status of the tariff counter RESET Reset the tariff counter Forward land...

Page 38: ... The response is either the new status of the unit or an error message if the command is not recognised If required you can suppress the reply by placing a fullstop after the PIN e g 1234 Fo will set forwarding without replying Note Only the first two characters of commands are required and they are not case sensitive e g 1234sT will have exactly the same effect as the above full command Typical r...

Page 39: ... commands relate to the use of the Caller Line Identity CLI or Caller ID feature supported by the unit Allow network to set CLI condition default 801 Force sending CLI for all calls 802 Force withholding CLI for all calls 803 Make a single call and send CLI 31 phone number Make a single call and suppress CLI 31 phone number The following commands must be sent via a USB computer link in order to re...

Page 40: ...ommands are composed as follows The service type allows you to optionally specify one or more particular types of incoming call to forward Call forwarding examples To register a new number and activate call forwarding when busy to the phone number 01234 567890 67 01234567890 To deactivate call forwarding when busy 67 To reactivate call forwarding when busy to 01234 567890 again 67 ACTION PHONE NUM...

Page 41: ...l barring 330 PASSWORD SERVICE Deactivate all outgoing barring 333 PASSWORD SERVICE Deactivate all incoming barring 353 PASSWORD SERVICE Call barring examples To bar all international voice calls where the password is 0000 331 0000 11 To deactivate all call barring where the password is 1111 330 1111 ACTION PASSWORD SERVICE Command suffix ACTION criteria Bar all outgoing calls 33 Bar all outgoing ...

Page 42: ...es To activate call waiting for all types of call 43 To deactivate call waiting for all types of call 43 43 SERVICE SERVICE types Voice only 11 Fax only 13 SMS only 16 SMS FAX 12 Voice FAX 19 Voice SMS FAX 10 Data circuit async 25 Command prefixes Activate Deactivate Check status interrogate Interrogation is only possible via a data connection Data circuit sync 24 PAD 27 Packet 26 Data circuit asy...

Page 43: ...erminal is capable of displaying the full range of GSM characters When a character is received that is not supported it is replaced with or a block character 1 1 _ no case change 2 ABC2ÄÅàÆßç abc2äåàæßç 3 DEF3ÉèΦ def3éèΦ 4 GHI4Γì ghi4Γì 5 JKL5Λ jkl5Λ 6 MNO6ÑÖØòΏ mno6ñöøòΏ 7 PQRS7ΠβΣ pqrs7ΠβΣ 8 TUV8ÜÙ tuv8üù 9 WXYZ9ΞΨ wxyz9ΞΨ 0 0 the first character is a space no case change Characters assigned to ...

Page 44: ...elay of 1 minute is applied before accepting another attempt but importantly the code stored for auto SIM unlock is erased If the unit is powered off and on again this delay is cleared The most important and financially hazardous situation is to leave the SIM unlocked If the terminal PIN is lost contact support burnsidetelecom com for a release code to restore the default Emergency calls only If t...

Page 45: ...nt that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles e g electronic fuel injection systems electronic anti skid anti lock braking systems electronic speed control systems airbag systems Check with the manufacturer or its representative regarding your vehicle You should also consult the man...

Page 46: ...20 G GPRS call register log 15 I IMEI code 43 In call dial 24 input output channels 34 International calls 9 J Jack plug wiring 7 K K Break 29 Kewlstart disconnect clear time 29 L Land line connecting 5 forwarding 20 land line connection manual selection 18 Land line dial through 2 19 M Manual routing of landline calls 18 Menu options 26 O Outgoing call routing 2 18 30 P Phonebook 10 add entry 10 ...

Page 47: ...BURNSIDE www burnsidetelecom com Burnside Telecom Limited Burnside House Isington Alton GU34 4PP United Kingdom Tel 44 0 8700 762766 Fax 44 0 1420 520029 Email info burnsidetelecom com ...

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