Type 8756 BATCH
Troubleshooting
46
Cause
Solution
Error in the internal memory.
Contact the manufacturer, because maintenance is
needed.
10.3
Miscellaneous problems
10.3.1
Product status indicator is off
If the product status indicator is off, then the product is not energised. To solve this issue, do the following:
Make sure that the product is correctly wired.
Make sure that the voltage supply is 24 V DC.
Make sure that the power supply source is working properly.
10.3.2
Product status indicator flashes
Make sure that the power supply source is working properly.
After 10 seconds, the product automatically returns to the previous status.
10.3.3
Product status indicator goes out periodically
Identify the cause to solve the problem:
Cause
Solution
The power supply is intermittently drop-
ping and the product restarts
Use a power supply with sufficient power output.
The voltage drop in the connecting cable
is too high
increase the cross-section of the cable and reduce the
cable length.
10.3.4
Replacement product adopts none of the values from the
defective product
Identify the cause to solve the problem:
Cause
Solution
The article number of the replacement product is
different from the article number of the defective
product.
Use a replacement product that has the same
article number than the defective product. Val-
ues can only be transferred between products
with the same article numbers.
The memory card is defective. The product could
not write any values to the memory card.
