8 Troubleshooting
55
KjelFlex K-360
Operation Manual, Version D
Table 8-1: General malfunctions and their remedy (cont.)
Error number / Error indication
Possible cause
Corrective measure
35
There is no sample tube.
Sample tube present? Sample tube defec-
tive? Remove the sample tube and put it
back again. Restart the process
37
Boric acid level is low. Do you want to
continue determination?
Refill the boric acid tank
38
Water level for steam generator is low. Do
you want to continue determination?
Refill the water tank for the system
generator
39
Sodium hydroxide level is low. Do you want
to continue determination?
Refill the sodium hydroxide tank
40
Waste tank is full. Do you want to continue
determination?
Empty the waste tank
41
Titrator not ready. Retry?
Wait until the titrator is ready, try again
42
Not enough cooling water!
Cooling water connected? Cooling water
flowing? Flow sensor may be defective
Contact the Buchi customer service
43
Steam generator not ready.
Set status of steam generator to “Ready”
mode until the steam generator is ready
(up to 2 minutes)
44
Steam generator over temperature.
Check water connection
45
Cannot reach water level for steam
generator.
Fill water tank, check H
2
O pump
46
Titrator not ready or not configured.
Configure titrator in Configuration menu
47
Dispenser not ready or not configured.
Configure dispenser in Configuration menu
48
The printer is not ready for printing. The
current job will not be printed.
Switch on printer, check connection K-
360/printer
49
Printer: No paper.
Add paper and start printing again
50
The printer is busy. The current job will not
be printed.
Wait until the printer is ready and start
printing again
51
The system is offline. To set the system
online, go to Diagnostics.
Go to the Diagnostics menu and set the
instrument online
52
Unit runs in demo mode.
Switch off Demo mode in the menu
Configuration
53
Standby mode, switch to ready mode to
heat steam generator.
Switch to Ready mode
54
Determination still in progress.
Wait until the active determination is
finished and start again
55
Device cooled down! Priming or Preheating
recommended. Do you want to continue
determination?
Perform priming/preheating or continue
determination
56
Battery voltage low.
Call the Buchi service to replace the
battery
57
Unit supply voltage was too low! Please
switch off unit and start again.
Check the power supply source in your lab
58
An internal error occured! (Watchdog PCB)
Please switch off unit and start again.
Contact the Buchi customer service
Summary of Contents for KjelFlex K-360
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