BÜCHI Labortechnik AG
Help with faults | 8
Operation Manual Interface I-300 Pro
87/102
Customer Services can offer you:
supply of spare parts
repairs
technical advice
8.4
eSupport
eSupport enables you to send a service ticket directly to a BUCHI technical engineer.
Navigation path
➔
Configuration
➔
BUCHI Cloud Services
Precondition:
R
The BUCHI Cloud Services have been installed and set up. For details see
"BUCHI Cloud and Monitoring Services Quick Guide "
u
Navigate to the
BUCHI Cloud Services
sub-screen, see Chapter 6.1 "Navigat-
ð
The interface shows the current status of the request.