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Shenzhen Bitvisus technology limited. Video News Co., Ltd

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4.2. Computer graphics card problem

1. Check whether the graphics card needs additional power

supply. Multi-output graphics cards with multiple output

ports generally require additional power supply. Whether

there is output port switch control, please refer to the

instruction manual of the corresponding graphics card.

2. Confirm that the output port of the graphics card is a

bandwidth output above 300M.

3. It is not recommended to use other signals to convert to

HDMI. Please directly use the HDMI port on the graphics card

to connect with the device

4. If the computer graphics card is connected to the device,

check the graphics control panel to confirm if the device

name can be seen.

5. 5. It is best to install the latest version of the graphics card

driver, and download the latest graphics card driver from the

official website. Before installing the latest driver, uninstall the

old driver.

6. NVIDIA graphics driver download site

http://www.nvidia.cn

7. ATI graphics driver download site:

www.amd.com

Summary of Contents for BIT-MSE-U1-312

Page 1: ...Shenzhen Bitvisus technology limited Video News Co Ltd 第 1 页 共 12 页 BIT MSE U1 312 Ultra HD splicing processor Shenzhen Bitvisus technology limited Video News Co Ltd ...

Page 2: ...OG 1 Product Overview 3 1 1 Product features 3 2 Specifications 4 3 Operation instructions 6 3 1 Device Connection 6 4 Common problems 7 4 1 Device problem 7 4 2 Computer graphics card problem 10 4 3 Display device problem 11 4 4 Problem solve 12 5 Additional explanation 12 ...

Page 3: ...screens vertical screens odd numbered screens splicing and supports large scale parallel use 3 3 Adopt wide voltage 100 240V centralized power supply low power consumption energy saving and environmental protection design Conductive heat dissipation is adopted internally and no external heat dissipation measures are required High reliability 4 Support both wired network control and wireless networ...

Page 4: ...on desktop applications ultra large screen walls command and dispatch systems multi screen video surveillance engineering display applications multi channel projection virtual reality surround screen theater large advertising walls LCD LED multi screens etc 2 Specifications Product name BIT MSE U1 312 Ultra HD splicing processor Input Max Pixel FPS 600MHz Output Max Pixel FPS 165MHz 4x4 highest re...

Page 5: ...3840x5400 60Hz 16x1 highest resolution 30720x1080 60Hz 1x16 highest resolution 1920x17280 60Hz 1x5 highest resolution 9600x1080 60Hz 1x7 highest resolution 13440x1080 60Hz Factory default resolution 3840x2160 60Hz Support customized arbitrary resolution Types of input interface 4 DP 4 HDMI 1 RJ45 Lan 1 RJ45 Debug port Types of output interface 3 12 HDMI Size 482 6mm 396 8mm 44mm Weight 5kg Power 1...

Page 6: ...puter graphics card to the input of BIT MSE U1 312 2 Connect the BIT MSE U1 312 output to the display device and each output port serial number should be connected to the corresponding display screen 3 BIT MSE U1 312 should be connected to 220V power 4 After the correct connection is completed the power light signal light and output light will show a steady state ...

Page 7: ...ems 4 1 Device problem 4 1 1 Red light problem 1 Check the power cord 220V power cord should be used for power supply 2 Test whether the power supply to the device is stable whether the voltage is stable etc 3 Replace other 220V power adapters to test whether it is the power adapter ...

Page 8: ...enzhen Bitvisus technology limited Video News Co Ltd 第 8 页 共 12 页 4 The equipment light is damaged or other equipment malfunctions 5 The line we provide should be use as the data line for equipment input ...

Page 9: ... line problem etc 3 When there is input the input indicator is always on and there is no output the output indicator flashes off check whether the computer graphics card has output You can connect the graphics card output to a monitor that can be used normally to see if there is output If several output ports are normal the normal output port can be exchanged with the abnormal output port After th...

Page 10: ...s card is a bandwidth output above 300M 3 It is not recommended to use other signals to convert to HDMI Please directly use the HDMI port on the graphics card to connect with the device 4 If the computer graphics card is connected to the device check the graphics control panel to confirm if the device name can be seen 5 5 It is best to install the latest version of the graphics card driver and dow...

Page 11: ...al function etc to test Display whether the power supply of the device is stable and 3 According to the transmission distance from the multi screen treasure to the display device select the appropriate receiver 4 4 If you use a short cable to connect Multi Screen and the display device there is still no output it may be that the resolution required by the display device is special please refer to ...

Page 12: ...olve Precondition Problem phenome non How to solve The output resolution is correct Image is blue Set computer properties set to tiled in desktop properties Integrated Graphics No image output Change the discrete graphics card or contact a technician 5 Additional explanation Nothing ...

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