BT Synergy 500 Twin User Manual Download

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User Guide

Digital cordless telephone featuring DECT

Synergy 500 Twin

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

Summary of Contents for Synergy 500 Twin

Page 1: ...nt is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom ...

Page 2: ...Please open this page for an at a glance guide to your Synergy 500 ...

Page 3: ...Please open this page for a further at a glance guide to your Synergy 500 ...

Page 4: ...rged Power In use Comes on while the mains power is switched on Mains power must be on for the phone to work Flashes while the line is in use Contacts Base unit for handset 1 Ensure that the handset is placed on the base unit face up Synergy 500 Charging Power In Use DECT Page GHI 4 1 AB C 2 JKL 5 TUV 8 0 PQ R S 7 R 2 2 2 2 R Redial S DEF 3 MN O 6 WX Y Z 9 V o l Synergy 500 Quickdial Intercom Conf...

Page 5: ...etween handsets registered to the base Label Plastic label for handset number Quickdial Allows you to store and dial up to 10 numbers in the memory Conference Allows you to hold a three way conversation Red light To indicate that the phone is ringing or in use Secrecy Press to mute the call so your caller cannot hear you talk to someone close by Volume Adjust the handset earpiece speech volume C h...

Page 6: ...New PIN Register new handsets Press and Hold Base number Base PIN Transfer call to Handset number another handset Three way conversation Handset number Set the dialling mode 0 for tone or 1 for pulse Quickdial Quickdial Quickdial 2 DEF 3 Quickdial Quickdial GHI 4 Quickdial Quickdial JKL 5 Quickdial Quickdial 2 MN O 6 Quickdial Quickdial PQ R S 7 1 Quickdial Quickdial PQ R S 7 Quickdial Quickdial T...

Page 7: ... Using the 10 number memory 14 Handset settings 15 Base station settings 16 Using additional handsets 17 Operating with additional base stations 20 BT Select Services 22 General information 23 Guarantee 23 Technical information 23 Switchboard compatibility 23 Wall mounting the charger 26 Help and advice 27 Index 28 Hints and tips boxes In this user guide we ve included helpful tips and useful note...

Page 8: ...ximum of five handsets registered to the base station your Synergy 500 lets you use all of them together One handset can be making an external call while two handsets are being used to make separate internal calls Enhanced call clarity Highly advanced digital technology DECT ensures much clearer calls than the older style phones Excellent handset range Under ideal conditions you can use your Syner...

Page 9: ...igned for ease of use and made to the high standards set by BT Synergy 500 Charging PowerŁ In Use DECT Page GHI 4 1 AB C 2 JKL 5 TUV 8 0 PQ R S 7 R 2 2 2 2 R Redial S DEF 3 MN O 6 WX Y Z 9 V o l Synergy 500 Quickdial Intercom Conference GHI 4 1 AB C 2 JKL 5 TUV 8 0 PQ R S 7 R 2 2 2 2 R Redial S DEF 3 MN O 6 WX Y Z 9 V o l Synergy 500 Quickdial Intercom Conference GHI 4 1 AB C 2 JKL 5 TUV 8 0 PQ R ...

Page 10: ... R Redial S DEF 3 MN O 6 WX Y Z 9 V o l Synergy 500 Quickdial Intercom Conference GHI 4 1 AB C 2 JKL 5 TUV 8 0 PQ R S 7 R 2 2 2 2 R Redial S DEF 3 MN O 6 WX Y Z 9 V o l Synergy 500 Quickdial Intercom Conference C harging 1 2 3 4 5 6 Unpacking your Synergy 500 If anything is missing please contact your place of purchase immediately 2 Synergy 500 handsets Synergy 500 base station Synergy 500 Charger...

Page 11: ...ing these products on antique veneered or wooden surfaces as damage may occur Do not use the Synergy 500 in damp humid conditions such as bathrooms Do not expose the equipment or batteries to fire and water Do not dispose of used batteries with general household rubbish and do not burn them Do not use the handsets in places where there are explosive hazards If you wear a hearing aid please note th...

Page 12: ...bstructions or electrical appliances such as TV sets fridges computers fluorescent lights radiators metal pipes and metal window frames It is possible to wall mount handset 2 with the charging cradle for instructions see page 26 Setting up Follow these steps to set up your Synergy 500 ready for use Please note The Synergy 500 has a range of up to 300 metres outdoors and up to 50 metres indoors It ...

Page 13: ...cket located on the bottom of the charging unit Connect the 3 pin adaptor into a convenient mains socket Plug the power cable into the power socket on your Synergy base station Plug the adaptor into the mains power supply and switch on The Power In Use light comes on 1 Plug the power cable into the base unit C harging GHI 4 1 AB C 2 JKL 5 TUV 8 0 PQ R S 7 R 2 2 2 2 R Redial S DEF 3 MN O 6 WX Y Z 9...

Page 14: ...ou will need to recharge your handset Battery performance To keep your batteries in the best condition leave the handset off the base station for a few hours at a time after the initial 16 hour charge After charging your Synergy handset for the first time subsequent charging time for the batteries is approximately 6 8 hours Batteries and case may become warm during charging This is normal and not ...

Page 15: ...n external call To end a call When the phone rings the green Power In Use light on the base and the red In Use light on the handset will flash Press the TALK button to answer the call Or If the handset is on the base simply pick it up and talk To receive a call During a call you can adjust the volume of the handset receiver There are 3 volume levels Use the VOL button to reach the desired volume l...

Page 16: ...witchboards and for some BT Select Services or those services available via your network provider To use the recall button R Redial R During your call Press the S button The handset In Use light will flash Your caller cannot hear you Press the S button to talk to your caller again To switch secrecy on off S S Page Page Secrecy Redial Recall Paging You can page the handset s from the base station t...

Page 17: ...ash Enter the memory location KEYPAD number 0 9 under which you want the number to be stored To dial a number in the memory Press the QUICKDIAL button The handset In Use light will flash KEYPAD Enter the memory location number that you wish to delete Press the QUICKDIAL button to confirm You will hear a confirmation tone The number has been deleted Quickdial KEYPAD Enter the telephone number you w...

Page 18: ...ere 0 is off and 3 maximum The pre set level is 2 Press the QUICKDIAL button Press the button then the 4 button Choose a setting from 0 3 KEYPAD the volume levels can be heard during selection Press the QUICKDIAL button You will hear a confirmation tone To adjust the handset ringer volume To adjust the handset ringer melody Quickdial Quickdial Quickdial Quickdial GHI 4 2 DEF 3 Internal handset rin...

Page 19: ... button then the 6 button Choose a setting from 1 3 the volume level can be heard during selection Press the QUICKDIAL button to confirm To adjust the base ringer melody To adjust the base ringer volume If you change your base station PIN keep a record of the new number by writing it in the space provided on page 7 Press the QUICKDIAL button Press the button then the 0 button Enter the current 4 d...

Page 20: ...he batteries of new handsets for at least 16 hours Please note The two handsets provided with your Synergy 500 Twin come with the relevant numbered plastic label already attached to the top of your handset It is important to number your handsets when you are registering and using multiple handsets Attach the relevant numbered plastic labels provided onto the top of your Synergy 500 Pre set PINs Yo...

Page 21: ...ls of Operating with additional base stations To register a handset You have to use a different handset to de register another handset from a base station i e if you want to de register handset 2 you can use handset 1 Press the QUICKDIAL button Press the button then the 9 button Enter the handset number KEYPAD to de register PIN Enter the base station PIN Press the QUICKDIAL button You will hear a...

Page 22: ...he external caller and the other handset user however they will still be on a call together To hold a three way conversation Intercom Conference Intercom During an external call Press the INTERCOM button Your caller will hear a waiting tone KEYPAD Enter the handset number to which you want to transfer the call If the handset is not answered you can return to your caller by pressing the INTERCOM bu...

Page 23: ...n PIN Enter the base station PIN original setting 0000 Press the QUICKDIAL button You will hear a confirmation tone 20 To register your handset to another base station Page Please note One handset can only receive calls from one base station at a time To select which base station you want your handset to use When more than one handset is being used you can extend the handset range by selecting whi...

Page 24: ... handset is registered to Press the QUICKDIAL button Press the button KEYPAD Then press 7 and 2 Press the QUICKDIAL button The number of short beeps heard corresponds to the base number To check your base station number Quickdial Quickdial ...

Page 25: ...ou are speaking to Instead of the engaged tone the second caller will hear an announcement to hold on as you are aware that there is a second call Call Waiting Other services calls without disconnecting either if you wish If you wish to disconnect the first call press the TALK button after speaking to the first caller The handset will then ring Press the TALK button again and continue with the sec...

Page 26: ...initial 12 month period Please ask them for details Outside guarantee If your Synergy 500 needs repair after the guarantee period has ended contact the Synergy Helpline on 0845 769 7146 for information on our recommended repair agents If you have to return your Synergy 500 23 Guarantee Technical information How many phones can you have All items of telephone equipment have a Ringer Equivalence Num...

Page 27: ...KEYPAD Enter the memory location number 0 9 under which you want the number to be stored KEYPAD Enter the PSTN pre fix code e g 9 Press the REDIAL button This will add a 3 second pause KEYPAD Then enter the telephone number Press the QUICKDIAL button You will hear a confirmation tone To set the dialling mode Switchboard access codes 24 Quickdial Quickdial Quickdial Quickdial AB C 2 0 1 When connec...

Page 28: ...rocess Please note This will reset all changed settings and your handsets will still be registered to the base station To Reset your handset and base station settings Press the QUICKDIAL button Press the button Press the SECRECY button PIN Enter the base station PIN original setting 0000 Press the QUICKDIAL button You will hear a confirmation tone Quickdial Quickdial S ...

Page 29: ...o wall bracket ensuring that A slides into the holes indicated by B of the charger Push backwards to lock into place Allow the power cable to drop through the back indicated by C Connect the charger to the bracket Attach the bracket to the wall 26 Wall ...

Page 30: ...hen the power fails Alternative arrangements should be made for access to emergency services Check that the base station is plugged into the phone socket Check that the base station is plugged into the mains power and switched on Buzzing noise on my radio TV computer or hearing aid Sometimes your Synergy 500 can interfere with other electrical equipment if it is placed too close It is recommended ...

Page 31: ...ce 11 Calls end 12 internal 19 make 12 receive 12 redial 13 secrecy 13 three way conversation 19 transfer 19 Call waiting 22 De register 18 Dialling mode 24 End a call 12 Guarantee 23 Handset settings 15 ringer volume 15 ringer melody 15 Help 27 Helpline 11 Internal calls 19 Location 9 Make a call 12 Melody 15 handset 15 base 16 Memory delete a number 14 dial a stored number 14 label 14 store a nu...

Page 32: ...er 23 Reset settings handset 25 base station 25 Returning your Synergy 500 23 Safety instructions 8 Secrecy 13 Select services 22 Setting up 9 Storing a number 14 Switchboard compatability 23 24 Technical information 23 Telephone line cord 11 Three way conversation 19 Transfer calls 19 Volume earpiece 12 handset ringer 15 base ringer 16 Wall mounting 26 ...

Page 33: ... respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2000 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed by The Art Design Partnership Limited Printed in China Synergy 500 Twin Issue 1 09 00 ...

Page 34: ...n external call To end a call When the phone rings the green Power In Use light on the base and the red In Use light on the handset will flash Press the TALK button to answer the call Or If the handset is on the base simply pick it up and talk To receive a call During a call you can adjust the volume of the handset receiver There are 4 volume levels Use the VOL button to reach the desired volume l...

Page 35: ...set to de register another handset from a base station Press the QUICKDIAL button Press the button then the 9 button Enter the handset number KEYPAD to de register To de register a handset To make an internal call Press the INTERCOM button Enter the handset number KEYPAD you want The called handset will ring Press the INTERCOM button to end the call Quickdial Quickdial Quickdial Quickdial Intercom...

Page 36: ...ERENCE button You will still be connected to your external caller Alternatively you could press the green TALK button and you will be disconnected from the external caller and the other handset user however they will still be on a call together To hold a three way conversation Intercom Conference Intercom During an external call Press the INTERCOM button Your caller will hear a waiting tone KEYPAD...

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