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BT Synergy 2150, User Manual

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Synergy 2150 - Edition 7 – 30th May ’00

User Guide

Digital cordless telephone and answering machine featuring DECT

Synergy 2150

This equipment is not designed for making emergency telephone calls when the power fails. 

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks 

and private switchboards in the United Kingdom.

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Synergy 2150 user guide  10/7/00  10:33  Page 1

Summary of Contents for Synergy 2150

Page 1: ...ments should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Y O U M U S T S U B S C R I B E T O Y O U R N E T W O R K P R O V I D E R S C A L L E R D I S P L A Y S E R V I C E B E F O R E Y O U R S Y N E R G Y 2 1 5 0 W I L L D I S P L A Y T H I S I N F O R M A T I O N ...

Page 2: ...Please open this page for an at a glance guide to your Synergy 2150 ...

Page 3: ...Please open this page for a further at a glance guide to your Synergy 2150 ...

Page 4: ...Please open this page for a further at a glance guide to your Synergy 2150 ...

Page 5: ... so you cannot press the buttons accidentally Phonebook Scrolls down through the display Displays the directory Options Opens the set up menu Confirms setting you want Del Scrolls up through the display Deletes numbers on the display before dialling LNR Press to redial the last number called Inserts a Pause when storing a number in the memory Recall Used to access some BT Select Services and when ...

Page 6: ...the handset from the base Synergy 2150 Charging In Use Power Page Base Display symbols L INT 1 2 3 4 5 6 8 9 10 11 7 1 Indicates programming mode 2 TAM on off messages when flashing 3 External line is in use 4 Handset in use 5 Indicates an internal call or when transferring a call to another handset 6 Secrecy feature is on Your caller cannot hear you 7 Battery status indicator 8 Confirms active si...

Page 7: ...t new name Registration Base 1 4 Phone book Name Tel number New entry Delete all Flash time Base ringer HS priority Call barring Remove HS Handset 1 5 Dial mode Network Change PIN New PIN PSTN prefix PSTN prefix number Int 9 7 8 6 4 5 3 1 2 0 R Options LNR Del Synergy 2150 Call Waiting Pause WXY Z ABC DEF GHI JKL MN O PQR S TUV Secrecy MENU STRUCTURE 3 Change entry Delete entry Dial entry Italiano...

Page 8: ...d Announce Ans Record Ring counts 246 Play Change Verbal on off Remote PIN PIN 0000 Delete Play Change Delete Answer only Answer only TAM off MENU STRUCTURE FOR THE ANSWERING MACHINE Handsfree Skip backward Delete messages Play Skip forward Stop Record memo Answering machine features ...

Page 9: ... 26 Remote access 29 Remote access quick guide 30 BT Select Services 31 Using Caller display 31 Using VIP feature 33 Call waiting 33 Other services 34 Optional settings 35 Base station settings 37 Using additional handsets 41 Operating with additional base stations 44 Connecting to a switchboard 45 Maintenance 47 Help 48 Technical information 50 Technical specification 51 Index 52 Hints and tips b...

Page 10: ...gy 2150 handset at up to 300 metres from the base station outside or up to 50 metres inside 5 Up to five handsets work from one base You can make internal calls between handsets transfer an external caller to another handset and hold three way calls between two handsets and an external caller Key features KEY FEATURES Notepad Saving you the need of a pen and paper you can simply note down a phone ...

Page 11: ... 2150 from another TouchTone telephone to switch it on or play back your messages Last 5 number redial Display and redial any of the last five numbers called from your handset Keypad guard This prevents accidental dialling while carrying the handset around ...

Page 12: ...gy 2150 has been designed for ease of use and made to the high standards set by BT Important If you wear a hearing aid please note that the Synergy 2150 works by sending radio signals between the base station and the handset These signals can interfere with hearing aids causing a humming noise Synergy 2150 Charging In Use Power Page Int 9 7 8 6 4 5 3 1 2 0 R Options LNR Del Synergy 2150 Call Waiti...

Page 13: ...Options LNR Del Synergy 2150 Call Waiting Pause WX Y Z ABC DEF GHI JKL MN O PQR S TUV Secrecy Synergy 2150 Charging In Use Power Page 8 Date of purchase Place of purchase Serial number on the underside of telephone base Purchase price INTRODUCTION Unpacking your Synergy2150 If anything is missing please contact your place of purchase immediately Synergy 2150 handset Synergy 2150 base station Hands...

Page 14: ...s such as bathrooms Do not expose the equipment or batteries to fire and water Do not dispose of used batteries with general household rubbish and do not burn them Do not use the handsets in places where there are explosive hazards If you wear a hearing aid please note that the Synergy 2150 works by sending radio signals between the base station and handset These signals can interfere with hearing...

Page 15: ... 1 Connect the power cable Plug the power cable into the power socket on your Synergy base station Plug the adaptor into the mains power supply and switch on The power light comes on and starts to flash This will continue flashing until the Day Time are set see page 22 Setting up Follow these steps to set up your Synergy 2150 ready for use The Synergy 2150 uses a nickel metal hydride NiMH battery ...

Page 16: ...years of service they do not last forever Their actual lifespan depends on how heavily they are used but over time their capacity to recharge will begin to diminish and they will eventually need replacing Battery low warning If the handset battery symbol is empty and flashing and you hear a warning beep every 10 seconds you will need to recharge your handset before you can use it 3 Charge the hand...

Page 17: ...ockets call Freefone 0800 800 150 and ask for a BT engineer to come and fit the correct type This is a chargeable service Your Synergy is now ready for use 5 Connect the telephone line cord Plug the line cord into the line socket on your Synergy base station 4 Connect the telephone line cord to the Synergy2150base station Synergy 2150 Charging In Use Power Page Int 9 7 8 6 4 5 3 1 2 0 R Options LN...

Page 18: ...your handset ON and OFF To lock and unlock the keypad Secrecy Secrecy Secrecy Secrecy Please note It is not possible to make emergency calls when the keypad lock is on USING YOUR PHONE Making and receiving calls Press the green TALK button Display shows You hear the dial tone DIAL Enter the number you want and it is dialled Or To preview the number before you call DIAL Enter the number you want It...

Page 19: ... Press the TALK button to answer the call Or If the handset is on the base simply pick it up and talk To receive a call To use handsfree Caller display The Synergy 2150 can let you know who s calling before you answer the telephone With BT s Caller Display service your Synergy base station receives caller information which is transmitted over the BT network for more information see page 31 If you ...

Page 20: ... out after approx 8 seconds or press the OPTIONS button to confirm level During a call you can adjust the volume of the handset receiver Press the UP and DOWN arrow buttons Display will show VOLUME 1 2 3 The number flashing is the current setting Use the UP and DOWN arrow buttons until the display flashes at the desired volume level To confirm level To adjust the earpiece volume Del Del Options To...

Page 21: ...re not available During the call you can change to TONE by pressing the OPTIONS button Use the UP and DOWN arrows to scroll to the Go to Tone command and press the OPTIONS button Operation of your keypad after this will now be in TONE mode When the call is completed you will revert to PULSE dialling Go to Tone Options Del Options Dialling mode Del Options Options Del Options Go back If during a ca...

Page 22: ...ns Options You can store a telephone number in your Synergy 2150 notepad memory during a conversation Del R Call Waiting To exit the options menu at any time press the END button until the display returns to standby This is used when connected to certain switchboards and for some BT Select Services or those services available via your network provider Refer to page 31 for more details Time break r...

Page 23: ...t any time press the button until the display returns to standby You must include a name to go with the number Until the display flashes Notepad Until the display flashes Save Display shows Name ABC Use the keypad to enter the name you want The number is stored in the phonebook To store a notepad number in the phonebook If you make a mistake press the DEL button to delete the previous character or...

Page 24: ...tions Options Del Options Del Options Del Display shows Tel number KEYPAD Enter the telephone number you want to store To confirm You can now store another entry Options Options For example to enter the name ANNE 2ABC Press once to enter A Each time you have entered a letter wait for the cursor to move to the next space 6MNO Press three times to enter N 6MNO Press twice to enter N 3DEF Press twice...

Page 25: ...ions Del USING YOUR PHONE Press the OPTIONS button Until the display flashes Phone book Until the display shows Delete entry Until the entry you want to delete flashes To confirm deletion To delete an entry from the phonebook Options Options Del Options Del Options Del The first entry is displayed Press to scroll through the entries until the one you want is displayed To dial the number To dial a ...

Page 26: ...rd memos for other users see page 28 and allows you to skip through or delete your messages You can access your messages from any Synergy 2100 Additional handset or any external TouchTone telephone You will need to set the day and time so that you will know when each message was received Press to open the main menu Press until the display flashes TAM setting Press the OPTIONS button to confirm Wai...

Page 27: ... keypad Press the OPTIONS button to confirm You will then hear the confirmation beeps 22 USING YOUR ANSWER MACHINE Options To set the day and time Del Del Del Options Options Options Options Please note It is important to set the Day and Time in preparation for using your answering machine Please note If your Synergy 2150 is disconnected from the power for example during a power cut when power is ...

Page 28: ... the display flashes TAM setting Press the OPTIONS button to confirm Waiting will flash for one second and then Speaker will flash Press until Verbal is flashing To confirm To select ON or OFF Your chosen option will flash indicates the current setting Press the OPTIONS button to confirm To select day time prompts between messages Options Options Options Options Del Del Del Press to open the main ...

Page 29: ...then see Recording You should record your message now Press to end recording Your message will then play back automatically Press to return to the menu Please note If you are recording an announcement using handsfree you should make the recording with the handset about 2 feet away from you for best results Del Options Del Options Options Options Del Press to open the main menu Press until the disp...

Page 30: ...ing calls are answered When the number of rings is set to 4 the Synergy 2150 will answer after 2 rings if new messages are left and after 4 rings if there are no new messages This is for use during remote access see page 29 Time saver Please note Deleting your own announcement restores the original pre recorded message When listening to your messages Press the OPTIONS button until display shows Vo...

Page 31: ...cess Options Del Options Options Options Del Memory full Your Synergy 2150 has up to minutes of recording time If a call arrives when the memory is full the display will show Memory full and the caller will hear that their message cannot be taken It is therefore advisable to delete your messages to create more space see page 28 The following table provides a guide to the possible message indicatio...

Page 32: ...ages Del To play your messages Options Options Options New 02 TOT 05 LSP 1 This shows that message number one was recorded on Wednesday at 15 35 and is being played If you have selected Verbal on then you will hear the day and time of your messages Your messages will continue until all new messages have been played Options 01 Wed 15 35 To skip play pause and delete your messages When listening to ...

Page 33: ...button to confirm Display will flash Play Until display flashes Memo Press the OPTIONS button to confirm Recording is displayed and you will hear a long beep You can now start recording your memo Press when you have finished recording To record a memo Options Options Del Options Options You can let your Synergy 2150 answer an incoming call and hear the caller through the handset speaker You can th...

Page 34: ...t to 4 rings then you can tell if you have any new messages before the machine answers If the machine answers after 2 rings then you know you have new messages If it gets to 3 rings then you know there are no new messages and you can hang up saving you the cost of a call Time Saver Call your phone After approx 16 rings the telephone answer machine will answer and announce Answer off Press the butt...

Page 35: ...ord To select Answer only To listen to your messages remotely from an external telephone Call your answer machine and as you listen to the announcement press When prompted enter your remote access security PIN e g 0000 If you incorrectly enter your security PIN three times you will be disconnected 6 MN O 5 JKL 4 GHI 3 DEF 2 ABC 1 7 PQR S 8 TUV 9 WXY Z To select Memo To select Ans record To select ...

Page 36: ...e name and number and your screen will look like this The following table provides a guide to the call indications you may see on your Synergy 2150 For example if you have a new call the icon will be flashing on the display new call will be displayed on the LCD unless there are new messages when new msg is shown and the In Use light will flash on the base LED Using Caller Display Please note If th...

Page 37: ... the time and date of the call Display will flash Save To confirm Display will show Name and the telephone number Enter the caller s name To confirm You will then hear the confirmation beeps To save a caller s number into the phone book Options Options Options Options ABC New 01 Total 01 To view stored numbers Options Del Options Options Del Options Options Please note If someone has called severa...

Page 38: ...d tone the second caller will hear an announcement to hold on as you are aware that there is a second call Call Waiting Using the VIP feature This feature allows you to store two important numbers as VIPs These could be for example your partner s mobile number a family or friend s number Used with Caller Display when a VIP rings a different ring tone will be heard alerting you that one of your VIP...

Page 39: ...rst caller by pressing the CALL WAITING button The first caller will be put on hold When you have spoken to the second caller you can return to the first caller by pressing the CALL WAITING button again You can switch back and forth between the two calls without disconnecting either if you wish If you wish to disconnect the first call press the END button after speaking to the first caller The han...

Page 40: ... where 0 is off and 5 maximum The pre set level is 3 You can also set the handset to ring at different volumes for external calls and internal calls i e calls from other handsets registered to the base station Press the OPTIONS button Until display flashes HS setting Press the OPTIONS button To select either Ext ringer to set the ring volume for external calls or Int ringer to set the ring volume ...

Page 41: ... options of English Francais Deutsch Italiano or Espanol Until the display flashes HS setting Until the display flashes Language To scroll through the options Deutsch English Francais Italiano or Espanol until the required language flashes To select the language displayed Options Please note The current language setting is indicated by an before the country s language Del Options Del Options Del O...

Page 42: ...irmation ring To adjust the base ringer volume You can use your handset to change the melody The settings range from 0 5 where 0 off and 5 maximum Until the display flashes Base setting PIN Enter the 4 digit base station PIN Original setting 0000 Until the display flashes Base ringer Until the display flashes Volume To hear and select the volume you want 0 5 The original setting is 3 To confirm th...

Page 43: ...confirm the displayed setting Display flashes Ring 1 99 KEYPAD Enter the number of rings you want the selected handset to ring before the other handsets To confirm Options Options Options Options Options To change the base station PIN If you change your base station PIN keep a record of the new number by writing it in the space provided on page 8 Until the display flashes Base setting PIN Enter th...

Page 44: ... want calls to be barred from To confirm You hear a confirmation ring Repeat the steps above to enter up to five separate barred prefixes Until the display shows Select base To scroll through the options Best base your handset will automatically select the base station with the strongest reception Base 1 4 you can select a specific base to use To confirm To select which base station you want your ...

Page 45: ...lay shows Show base Until the display shows Set new name Until the base name you wish to change is flashed on the display ABC Use the keypad to enter the new base station name To confirm the setting See page 18 for details of how to enter letters To change the base station name Options Options Options 40 Del Options Del Options Del BASE STATION SETTINGS ...

Page 46: ... base station names BASE 1 4 If your handset is already registered to another base then the display shows next to the base name When a free base station number is displayed Display then shows Searching and the base station number When the handset has detected the base station signal it gives a confirmation ring You are asked to enter the base station PIN PIN Enter the 4 digit base station PIN The ...

Page 47: ...rn to Remove HS To de register a handset Press the INT button Display shows the INT symbol and Internal Enter the handset number you want Display shows the number and the called handset rings Press the END button to end the call Your caller is put on hold and you hear the dialling tone KEYPAD Enter the handset number to which you want to transfer the call When the handset is answered The call is t...

Page 48: ...al caller Your caller is put on hold and you hear a tone KEYPAD Enter the handset number to which you want to transfer the call When the handset is answered Press and hold the button for a few seconds until the display clears You can now start your three way conversations To hold a three way conversation Int 43 ADDITIONAL HANDSETS ...

Page 49: ...ique signal and your handset will automatically accept it as the next base station To avoid confusion you may wish to allocate a different name from your original base This can be done by following the steps on page 40 To register your handset to another base station Please note When registering handsets to another manufacturer s base the assigned handset number may not appear in the handset displ...

Page 50: ...lse To confirm setting To change the dialling mode Options Options Options 45 Del Options Del Options Del When connected to some switchboards PBX s you may encounter higher than normal speech levels If this is the case you can alter the network setting from PSTN to PBX which would reduce the levels to normal Until the display flashes Base setting PIN Enter the 4 digit base station PIN Original set...

Page 51: ...e setting PIN Enter the 4 digit base station PIN Original setting 0000 Until the display flashes PSTN prefix KEYPAD Enter the pre fix number after which you want the pause to be inserted This can be up to 5 digits To confirm the setting Please note Each time you dial out on a PSTN number you must still dial the pre fix code i e you will still have to dial the pre fix code 9 11 etc to enable an out...

Page 52: ...our Synergy 2150 you should contact the Synergy Helpline on 0845 602 1041 Calls are charged at local call rates If the problem is not remedied you will be advised to contact your original point of purchase Some retailers offer extended warranty schemes for cover outside the initial 12 month period Please ask them for details Outside warranty If your Synergy 2150 needs repair after the warranty per...

Page 53: ... link up with the base station If the display shows Not SUB the handset must be registered with the Synergy 2150 base station See page 41 Is the display flashing The mains power cable may not be connected at the base or switched on Are you in range of the base station Battery could be low or flat If using more than one base station check that you are connected to the correct base See page 39 No ri...

Page 54: ...arger your handset has slotted correctly into the charger the battery is correctly fitted into the handset Are you using the correct power adaptor Synergy 2150 base station power supply is Item Code 872073 Cannot adjust the option in the base station Is someone else making changes via another handset Have you pressed the OPTIONS button to confirm your selection If you are still experiencing diffic...

Page 55: ... instructions in this guide The telephone lines must provide Multi frequency Touch Tone dialling capabilities It may be connected to Direct Exchange Lines and switchboards PBXs with new plan plug and socket arrangements Connecting to switchboards Synergy 2150 is only approved for use with a compatible switchboard including those which do not provide secondary proceed indication If you would like a...

Page 56: ...pply Base station 230 V 50 Hz AC adaptor Power consumption base station 3 6 VA Operating time mobile unit Standby up to 150 hours with fully charged battery Phone in use Up to 12 hours Handsfree Up to 7 hours talktime Permitted ambient conditions 0 C to 55 C Handset 5 C to 45 C for operation maximum Base 15 to 90 rel humidity Permitted storage temperature 10 C to 60 C Signalling method DTMF and PU...

Page 57: ... saver 25 29 view stored numbers 32 VIP feature 33 At a glance 1 2 Base station additional 44 change base station name 40 handset display 39 melody 37 PIN number 12 38 priority handset 38 register handset 41 ringer volume 37 select which base station 39 Batteries charging 11 helpline 49 installing 10 levels 11 low warning 11 performance 11 replacing 48 Building up a phone system 7 Call barring 39 ...

Page 58: ...ne 49 Introduction 7 Key features 5 6 Keypad lock unlock 13 Language display 36 Lock keypad 13 Location 10 Mains adaptor 10 Maintenance 47 Make a call 13 Melody base station 37 handset 35 Memory full 26 Menu 3 Notepad dial a number 17 store a number 17 store in phonebook 18 view a number 17 Number of rings 25 Optional settings 35 On Off answering machine 23 handset 13 handset speaker 26 Pause 19 P...

Page 59: ...services 31 caller display 31 VIP feature 33 call waiting 33 Service 47 Setting up 10 Switchboard 45 dialling mode 45 connecting 45 49 PSTN pre fix code 46 Switch handset on off 13 Technical information 50 Telephone socket 12 Technical specification 51 Telephone line cord 12 Three way conversation 43 Time saver 25 Tone dialling 16 Unpacking 8 Unlock keypad 13 VIP 33 Volume earpiece 15 handset ring...

Page 60: ... to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2000 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designe...

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