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Download the Business Hub 5 
user guide here. 

Or visit 
www.bt.com/business/hub5guide

It’s easy to get up 

and running.

Connecting to wireless

Connect each of your devices using the wireless details on 
the card on the back of your Hub. Or, if your device supports 
WPS, press the WPS button to connect automatically. 

BT Wi-fi

Don’t lose your wi-fi connection when you leave the office.  
Set up BT Wi-fi on your mobile or tablet to get online for free 
at millions of BT Wi-fi hotspots. To get started, download the 
BT Wi-fi app or visit www.bt.com/business/btwifi.

Set up your first device using Smart Setup

Smart Setup will help you get your broadband and additional  
services up and running. To use it, just open a web browser on the 
first device you connect to your Hub. It only takes a few minutes 
and will make sure that all future devices are set up properly. 

Additional Services

Static IP 

If you have ordered Static IP, your allocated IP address is shown 
on the welcome email. For single static IP, you don’t need to do 
anything – we have already assigned this to you.

If you have multiple Static IPs; further Hub configuration is required. 

Please visit www.bt.com/staticipsetup for guidance. 

Port Forwarding

For help with setting up port forwarding, go to  
www.bt.com/business/portforwarding.

Need Help?

If you need to contact us, use our chat facilities  
available from www.bt.com/bbchat. 
You can find out more about the Hub at 
www.bt.com/business/hubhelp.  

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