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Essential Phone with easy call 

blocking and answer machine

Quick Set-up and User Guide

Digital Cordless Phone with Answer Machine

You’ll need a Caller Display service from your network provider to use 

Call Blocking and other Caller Display enabled features, including accessing 

your Calls list. Charges may apply.

Summary of Contents for Essential Phone Single

Page 1: ...ine Quick Set up and User Guide Digital Cordless Phone with Answer Machine You ll need a Caller Display service from your network provider to use Call Blocking and other Caller Display enabled feature...

Page 2: ...he base should always be plugged in to the mains power supply Your Answer Machine Make sure the phone is set to Answer Rec and that the ring delay is set to answer before any voicemail service does Th...

Page 3: ...d in the handset Important Only use the mains power adaptors cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the...

Page 4: ...n the handset and base The strength of the signal depends on where you position the base Putting it as high as possible can help give you the best signal 1 Plug in 1 Plug the mains power adaptor into...

Page 5: ...ime Under ideal conditions the handset batteries should give up to 12 hours talk time or 120 hours standby on a single charge This doesn t mean you can unplug the base or leave the handset for this le...

Page 6: ...ase for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible After charging your handset for the first time subsequent charging time for...

Page 7: ...ckets like these Your Essential Phone is now ready for you to use For help setting the date and time go to page 49 For instructions on making a call go to page 17 For help personalising your phone s s...

Page 8: ...book Deleting a number from the redial list Deleting the entire redial list 21 Turning the handset ringer on or off Finding your handset paging 22 Block nuisance calls Block calls by type or number 23...

Page 9: ...n outgoing message Playing the current outgoing message 37 Recording a memo Setting the Answer Mode 38 Setting the Ring delay 39 Call screening Playing messages using the handset 40 Message playback 4...

Page 10: ...ng an alarm Switching the alarm off 50 Using additional handsets Registering an additional handset De registering a handset 51 Making an internal call between handsets Transferring a call 52 Holding a...

Page 11: ...11 If you need some help call us on 0800 145 6789 or go to bt com producthelp...

Page 12: ...or Answ Machine menu Move through menu options Increase volume Redial Open redial list Talk In standby mode make and receive calls In talk mode switch handsfree on or off Down navigation button Phoneb...

Page 13: ...a Caller Display Service and the Caller ID is displayed the number will be blocked and added to the blocked numbers list Mute Right option Delete or go back to the previous screen Press during a call...

Page 14: ...ll has been received Lets you know the Phonebook is open Shows when you ve set an alarm clock Shows when handsfree is switched on Lets you know the handset ringer is off Lets you know the answer machi...

Page 15: ...options 3 When the menu you want is on the screen press the 4 Use or to scroll through the available menu options To go back press To return to the home screen menu press If you don t press anything f...

Page 16: ...s set to on On will light up Find Press to ring all registered handsets This is helpful for finding missing handsets There s more about this on page 21 Volume Decrease or increase the speaker volume...

Page 17: ...the icon will flash on the display If you ve got a caller display service the caller s number will show on the display Press to answer the call If you switch the phone off and on again the phone will...

Page 18: ...l 1 Type the number you want to call and then press twice You ll hear your call on the loudspeaker Press to switch between the earpiece and loudspeaker 2 Press to end the call Auto Pick Up If Auto Pic...

Page 19: ...call During a call press to put it on loudspeaker To switch handsfree off and go back to the earpiece press again Redial You can redial any of the last ten numbers you ve called on your Essential Phon...

Page 20: ...to type in the name and press 4 If you need to edit the number and press to save Deleting a number from the redial list 1 Press then use and to scroll through to the number you want to delete 2 Press...

Page 21: ...again to scroll through to Ringer off and press Finding your handset paging If you can t find a handset you can ring it using the base If you get a call while using paging the call will take priority...

Page 22: ...numbers in two separate ways to help you avoid nuisance calls firstly by type e g withheld or international and also by your choice of specific numbers you can store up to 100 numbers of your own choi...

Page 23: ...s or Block all is shown 5 Always On is displayed press 6 Press Switch BT Call Blocking off Repeat steps above until Off is shown then press Allow VIP Incoming calls 1 In idle mode press 2 Enter you ac...

Page 24: ...t 3 During a call If you have already answered the call and you want to block the number press if the number is displayed in the Caller ID press to block the number it will then be added to the blocke...

Page 25: ...he access PIN 1 Press scroll to Call Block and press 2 Enter the existing 4 digit access PIN Press to highlight Change PIN and press 3 Press then enter the existing 4 digit access PIN and press 4 Ente...

Page 26: ...ers can be 24 digits Use the keypad buttons to type names using the letters above each number For example if you wanted to write Tom you would press once for the T three times for the o and once to en...

Page 27: ...5 j k l 5 6 m n o 6 7 p q r s 7 8 t u v 8 9 w x y z 9 Press and hold to change text entry mode sentence case upper or lower Viewing dialling a phonebook entry 1 When the handset is on the home screen...

Page 28: ...need Editing a phonebook entry 1 When your handset is on the home screen press 2 Use and to scroll through to the phonebook entry you want to edit and select OK by pressing 3 Edit is displayed press 4...

Page 29: ...g a phonebook entry during a call 1 Press You ll see the first entry in the phonebook 2 Type the first letter of your phonebook entry name using the keypad Then scroll through the entries using and Pr...

Page 30: ...onebook to the 1 9 buttons on your keypad so you can call them quickly by just holding the number down They re also called Direct Memory numbers 1 When your handset is on the home screen press to get...

Page 31: ...help call us on 0800 145 6789 or go to bt com producthelp Dialling a speed dial entry 1 On the keypad press and hold the speed dial number you ve assigned your phonebook entry to Their phone number w...

Page 32: ...get the most out of this feature When you do you ll be able to see your caller s number on your handset display as long as it s not withheld If the number is unavailable which can happen if the call...

Page 33: ...Calls List List empty will show 3 Press and to scroll through the list 4 If you want to call a number from the list when it shows on the screen press Saving a Calls List entry to your phonebook 1 Pres...

Page 34: ...e Calls List 1 Press to get to your Calls List 2 Press to enter Calls List 3 Use and to scroll to the list entry you want to delete and press Press to scroll down to Delete and press 4 Press and you w...

Page 35: ...ease call later Answer machine Your new Essential Phone comes with an answer machine that can record up to 59 messages within the 30 minutes recording time when it s switched on Each message can be up...

Page 36: ...he menu 2 Press until you get to Answ Machine Press 3 Press and to find Answer Mode and press 4 Then choose Answer Rec or Answer only and press 5 Scroll through to Personalized and press Then use and...

Page 37: ...a memo When you record a memo it s saved on your answer machine and can be played back by other users like a normal answer machine message 1 Press to bring up the handset menu 2 Press and to get to A...

Page 38: ...lay is the number of times the phone will ring before the answer machine picks the call up for you You can choose from two to nine rings and Time Saver If you ve got Time Saver switched on when you ca...

Page 39: ...s and Base screening Bs When Base screening is switched on you ll hear the caller leaving a message through the base When Handset screening is on you ll hear them through the handset if you press when...

Page 40: ...and time they left the message will be shown on the screen Message playback When you re playing messages you have the following options and adjust the volume switches the playback from handsfree to e...

Page 41: ...t the base To turn the answer machine on and off using the base just press When the answer machine is On On will be lit on the Playing messages using the base When you get a new message will flash on...

Page 42: ...e isn t in use press and hold to delete all your old messages You will hear a confirmation tone Remote access With Remote access you can listen to your answer machine messages from another phone You l...

Page 43: ...hoose between Activate and Deactivate then press to confirm Operating your answer machine remotely 1 Dial your number from another phone 2 When you hear your outgoing message press and then your remot...

Page 44: ...o change it press and then press to find Personal Set and press 2 Handset Tone will show on your display screen Press 3 Press and to scroll through to Ring Melody Press 4 Select the tone you want and...

Page 45: ...displayed press 3 Then press to get to Key Tone Press 4 Then use and to scroll between On and Off and press Changing the handset name You can personalise your handset name using up to ten characters...

Page 46: ...h Auto Pick Up you can answer a call by taking the handset off of the base when it s ringing without having to press any buttons If Auto Hang Up is switched on you ll be able to end a call by placing...

Page 47: ...on the screen Press 4 The base will play your current ringtone Press and to choose between five different ringtones then press Setting the base ringer volume 1 Press and then press to scroll through t...

Page 48: ...creen to set a new one and press 4 Enter your new PIN again and press Saved will show on the screen Reset If you choose to do this your Essential Phone will go back to the settings it had when it arri...

Page 49: ...ss Enter the time in 12 hour format then choose AM or PM by pressing or to select A for AM or P for PM Press to save Setting an alarm 1 Press then scroll to Clock Alarm and press 2 Press until you see...

Page 50: ...set If you bought your Essential Phone as a multipack all the handsets that came with it will be registered at the base If you buy new handsets separately you ll need to register them before you can u...

Page 51: ...e your 4 digit PIN then press 4 Press or to select the handset you want to delete then press You ll hear a confirmation tone Making an internal call between handsets If you ve got more than one handse...

Page 52: ...ndset two internal handsets and one external caller 1 During a call press and hold This will put your caller on hold 2 Press and to find the handset you want to add to the call 3 When the other handse...

Page 53: ...t Entry Edit View VIP Delete New Entry Delete All Direct Memory Key 1 Key 2 Key 3 Key 4 Key 5 Key 6 Key 7 Key 8 Key 9 Call Block By CallType Intern l Off On Withheld Off On Unavailable Off On Payphone...

Page 54: ...Auto clock On Off Personal Set Handset Tone Ring Volume High Boost Progressive Ringer off Low Medium Ring Melody Melody 1 10 Key Tone On Off Docking tone On Off Base Tone Base Melody Melody 1 5 Base V...

Page 55: ...gister Unregister PIN Reset Answ Machine Play Delete All Record Memo Recording Play Answer Mode Answer Rec Predefined Personalized Answer only Predefined Personalized Answ On Off On Off Answ Setting R...

Page 56: ...line in a different property e g a neighbour s or a friend s line This will also help verify whether the phone or line is at fault Cannot make calls or receive calls or phone doesn t ring This may be...

Page 57: ...dset and base are within range of each other Disconnect the batteries and Interference noise or poor speech quality This may be due to several factors Please try the following tests in order Ensure th...

Page 58: ...known working answering machine telephone either please contact your service provider for the line to be checked Try testing your telephone on a telephone line in a different property e g a neighbour...

Page 59: ...lied Spare rechargeable batteries are available by calling Discom on 0800 9808 999 Don t open the handset except to replace the handset batteries or the base This could expose you to high voltages or...

Page 60: ...rd during an electrical storm Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using...

Page 61: ...Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product How to recycle your equipment The symbol shown here and on the product means that the product...

Page 62: ...line cords power supply units and the original batteries Guarantee conditions The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is provided T...

Page 63: ...lephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Connecting...

Page 64: ...s and conditions apply British Telecommunications plc 2017 We re registered in England at 81 Newgate Street London EC1A 7AJ company number 1800000 Available in other formats including braille large pr...

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