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BT Hosted VoIP
BT Broadband Voice – Quick Start Guide
Getting started
Call 0800 0281 442.
You should hear an automated message telling you that your line
has been configured correctly.
Continue to step 5 to configure your calling features.
Type the following address into your internet browser:
www.bt.com/business/yourbbv
Select ‘Activate your service’
You will be asked to input your Broadband Voice telephone
number and password.
Plug a spare telephone into the hub telephone adapter.
When you lift up the handset to make a call you will hear a
‘slightly higher pitched’ Broadband Voice dial tone.
You can only use an analogue phone with Broadband Voice
if you have the BT Business Hub 2701. If you want to use the
Hub 3 with Broadband Voice, you will need to buy or rent the
BT Falcon IP Phone.
On the day of activation, the hub will auto-activate and the
‘Phone 1’ light on the front of the hub will glow green.
The ‘Phone 2’ light will also glow green if a second Broadband
Voice line has been ordered.
1. Auto activation
3. Plug in a spare telephone
2. Manual activation
These will be sent to you in an email on your activation date.
Bringing it all together
4. Make a call
Green light,
go to 3.
No green light,
go to 2.
