Real Freedom | Receiver Product Manual
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6
Troubleshooting
This chapter provides troubleshooting information for Real Freedom Receivers.
Use this information to help you to solve some of the problems that you may encounter when using a
receiver in a Real Freedom system.
Audio issues
The following table contains information to help you troubleshoot audio issues.
Table 18: Troubleshooting audio issues
Symptom
Possible cause
Actions
Poor audio signal.
Audio settings are not
correct.
•
Monitor incoming audio channels and
determine if gain should be applied or
reduced.
•
You can monitor and change the gain by
receiver’s main menu.
•
You can also monitor audio channels using
No audio signal.
Incorrect audio settings.
•
Analog audio is available at the 3-pin XLRs
on the back of the receiver and embedded
audio is always available on the SDI 1 and
SDI 2 outputs.
Loose or incorrect
connections at the receiver.
•
Check all physical connections.
Fiber issues
The following table contains information to help you troubleshoot fiber issues.
Table 19: Troubleshooting fiber issues
Symptom
Possible cause
Actions
Poor fiber signal.
Loose or dirty connections.
•
Check that all fiber connectors are securely
fastened.
•
Remove the fiber connection and clean the
glass tip. Reconnect and verify the signal.
No fiber signal.
Fiber not connected.
•
Check that fiber is connected to the correct
ports on both the fiber remote and fiber base
units (S to S and D to D).
•
’s RF ports
carrying fiber.
