: Advanced Installation and Configuration Instructions
Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
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Installation Settings > Sensor Settings
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Several settings can be adjusted for the main thermostat’s sensor and the remote sensors.
For users with remote sensors, the “Follow Me” feature allows sensors that have occupancy detected to become the active sensors being used. Other
sensors without occupancy will be ignored. If more than one sensor detects occupancy (or, motion), they will be averaged.
The ecobee thermostat makes changes gradually when multiple sensors are detecting occupancy to make sure there are no sudden changes for the
heating and cooling system to deal with. Similarly, once someone leaves a room and the sensor stops detecting occupancy, the thermostat's temperature
data is gradually (and not immediately) removed from the calculation.
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Each sensor can be used with a Comfort Setting (Home, Away, & Sleep).
At least one sensor (or the thermostat’s internal sensor) must be selected (or, checked) per Comfort Setting. If more than one sensor is selected per
Comfort Setting, then they will be averaged. If “Follow Me” is on, then only the sensors that are enabled for that Comfort Setting AND are detecting
occupancy will be used.
The Name of the sensor can also be adjusted.
Resources
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ecobee provides multiple online resources and phone support for both homeowners and contractors.
The phone numbers here are specific to the Pro thermostat models. Since all of the ecobee units are the Pro models, they all have the 5-year warranty.
These Pro Support numbers are dedicated for Bryant: customer support is provided by ecobee.
And as always, go to HVAC Partners and My Learning Center to learn more.
