Bruker SampleXpress, User Manual, Page: 111 / 174

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12 Error Codes
All the actors named below (cassette clamp, guide, release and sample chain block)
have two sensors for detecting the real system state: one sensor detects the inactive
state and the other the active state of the corresponding actor. Physically it is never pos-
sible that both sensors are active at the same time, but during a malfunction the Sam-
pleXpress may produce errors.
If errors continue to occur after following the hints offered in the following section, you
may need to exchange the corresponding sensors.
12.1 List of Error Codes
Error Code Error Text Error Description Error Hints
103.310.004 Unknown Tube ID or
position. The requested Tube ID is not
recognized by the device. • Check if there is a sample in the
sample pool available with this
Tube ID.
• Clean the barcode reader detec-
tion surface;
• Clean/replace the barcode collar
used.
103.310.130 Unknown Tube ID. The requested Tube ID is not
recognized by the device. • Check if there is a sample in the
sample pool available with this
Tube ID.
• Clean the barcode reader detec-
tion surface;
• Clean/replace the barcode collar
used.
103.310.001
103.310.005
117.310.021
Cassette is missing
or could not be iden-
tified correctly. The cassette is missing or the
identification failed. The cas-
sette cannot be used. • Check the electrical connection to
the cassette;
• Replace the cassette with another
one.
103.310.008 Invalid Tube ID. The Tube ID format received
from the reader is not consis-
tent to the requested format. It
has an invalid length and the
Tube ID read will be ignored. • Clean the barcode reader detec-
tion surface;
• Clean/replace the barcode collar
used.
103.310.007
103.310.098
103.310.151
Missing sample in
magnet. An operation (e.g. Eject)
requested with the Sample in
the magnet cannot be executed
because there is no sample in
the magnet. • Check if there is really no sample
in the magnet.