Bruker BMPC/2, Technical Manual

Page: 46 / 136

46 Z31823_00_05
Voice Box System
After selecting the period for the e-mail report:
1. Type in a three digit number.
2. The system will repeat the number. Press ’1’ if the is correct or ’0’ if it is incorrect. In
case of a wrong number you will have an opportunity to reenter the correct number.
After closing the voice box system the system will send the e-mail to a default e-mail
address (normally „bmpc-request@bruker.de”).
The subject line of the e-mail will start with ‘[BmpcEmail#<three digit number>]. This
number is a specific ID (i.e. BRUKER service engineer). This ID is used by BRUKER e-
mail server to forward the incoming e-mail to the person which has requested the e-mail.
The data log and event log will be sent as two attached files (text file, comma separated
format).
7.2.4 Using the Voice Box
To speed up the process while working with the voice box system it is possible to enter
the corresponding codes while the system is still explaining the options.
For example, if you know which option you want, enter the option when the system
begins with the text „You are now in the main menu. Press ’1’ to.....“. When you do this
the voice box system will skip the rest of the text and proceed directly to the selected
option.
Due to the varying quality of phone lines, it is possible that you need to enter the correct
data more then once, before the voice box system recognizes it. Do not enter the DTMF
data too quickly, rather use short delays (e.g. 1 second) between the button inputs.
When the line quality is very bad it might help to hang-up and establish a new connec-
tion to the voice box system.