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Brother Work Smart MFC-J450dw, Basic User'S Manual

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Brother Work Smart MFC-J450dw Basic User'S Manual Download Page 83

Troubleshooting 

69

B

Paper Jam [Rear]

The paper is jammed in the machine. Remove the jammed paper by 

following the steps in 

Printer jam or 

paper jam

 on page 74.

Make sure the paper length guide is 
set to the correct paper size. DO NOT 
extend the paper tray when you load 
A5 or smaller size paper.

If there is a repeat paper jam, a small 
piece of paper may be stuck in the 
machine. Make sure paper is not still 
jammed in the machine. (See 

Additional paper jam clear operations

 

on page 78.)

Paper dust has accumulated on the 
surface of the paper pick-up rollers.

Clean the paper pick-up rollers. 
(See Advanced User’s Guide: 

Cleaning the paper pick-up rollers

.)

Unable to CleanXX

Unable to Init.XX

Unable to PrintXX

Unable to ScanXX

The machine has a mechanical 
problem.

—

OR

—

A foreign object, such as a paper clip 
or a piece of ripped paper, is in the 
machine.

Open the scanner cover and remove 
any foreign objects and paper scraps 
from inside the machine. If the error 
message continues, do the following.

See 

Transferring your faxes or Fax 

Journal report

 on page 71 before 

disconnecting the machine so you will 
not lose any important messages. 
Then, disconnect the machine from 
the power for several minutes and 
reconnect it.

Wrong Ink Color

An ink cartridge has been installed in 
the wrong position.

Check which ink cartridges are not 
matched by color to their ink cartridge 
positions and move them to their 
correct positions.

Error Message

Cause

Action

Summary of Contents for Work Smart MFC-J450dw

Page 1: ...Basic User s Guide MFC J450DW MFC J470DW MFC J475DW Version 0 USA CAN ...

Page 2: ...ster your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you...

Page 3: ...ent way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software documents and utilities read FAQs and troubleshooting tips and learn how to get the most from your Brother product http solutions bro...

Page 4: ...ly genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase NOTE In Canada only Visa and MasterCard ...

Page 5: ...Cartridge High Yield black LC103BK Prints approx 600 pages 1 Ink Cartridge High Yield yellow LC103Y Prints approx 600 pages 1 Ink Cartridge High Yield cyan blue LC103C Prints approx 600 pages 1 Ink Cartridge High Yield magenta red LC103M Prints approx 600 pages 1 Premium Plus Glossy Photo Paper Letter size 20 sheets BP71GLTR 4 6 size 20 sheets BP71GP20 Multipurpose Paper Plain Paper Letter size 50...

Page 6: ...E STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN...

Page 7: ...of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publica...

Page 8: ...ecting your Brother machine to a computer You can also find useful information about using the Brother ControlCenter utility using your machine in a network environment and frequently used terms HTML file CD ROM Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly...

Page 9: ...view 6 LCD screen 8 Basic Operations 9 2 Loading paper 10 Loading paper and other print media 10 Loading envelopes 13 Unprintable area 15 Paper settings 16 Paper Type 16 Paper Size 16 Acceptable paper and other print media 17 Recommended print media 17 Handling and using print media 17 Choosing the right print media 19 3 Loading documents 21 How to load documents 21 Using the ADF 21 Using the scan...

Page 10: ... 37 Recording an outgoing message OGM on the external TAD 37 Multi line connections PBX 38 External and extension telephones 38 Connecting an external telephone 38 Using external and extension telephones 39 Using a non Brother cordless external telephone 39 Using remote codes 39 7 Dialing and storing numbers 41 How to dial 41 Manual dialing 41 Speed Dialing 41 Fax Redial 42 Storing numbers 42 Stor...

Page 11: ...ng the date and time 60 B Troubleshooting 61 Identifying your problem 61 Error and maintenance messages 63 Error animation 71 Transferring your faxes or Fax Journal report 71 Document jam 72 Printer jam or paper jam 74 If you are having difficulty with your machine 80 Dial Tone 91 Telephone line interference VoIP 91 Machine Information 92 Checking the serial number 92 Checking the firmware version...

Page 12: ...x D Specifications 116 General 116 Print media 118 Fax 119 Copy 120 Scanner 121 Printer 122 Interfaces 122 Network 123 Computer requirements 124 Consumable items 125 E Index 126 ...

Page 13: ...curity features MFC models TX Lock 3 Sending a fax MFC models Additional sending options Additional sending operations 4 Receiving a fax MFC models Memory Receive Black White only Additional receiving operations 5 Dialing and storing numbers MFC models Voice operations Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports MFC models Reports 7 Making copies C...

Page 14: ...xii ...

Page 15: ...typeface identifies specific keys on the machine s control panel and buttons on the computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Text in Courier New font identifies messages on the LCD of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CAU...

Page 16: ...iew the documentation from Start All Programs select Brother MFC XXXX where XXXX is your model name from the programs group and then choose User s Guides Windows 8 Windows Server 2012 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Support in the left navigation bar and then click User s Guides If you have not installed the softwar...

Page 17: ... can scan documents You can find the instructions as follows Software and Network User s Guide Scan ControlCenter Nuance PaperPort 12SE How to Guides Windows The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help selection in the PaperPort 12SE application Presto PageManager User s Guide Macintosh NOTE Presto PageManager is available as a download from http nj newsoft com tw ...

Page 18: ...ur mobile device and scanning from your Brother machine to your mobile device when connected to a Wi Fi network Accessing Brother Support Windows 1 You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD ROM Click Brother Support on the Top Menu The following screen w...

Page 19: ...nter on the CD ROM Double click the Brother Support icon The following screen will appear To download and install Presto PageManager click Presto PageManager To access the Brother Web Connect page click Brother Web Connect To register your machine from the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support informat...

Page 20: ...ts you access Scan mode COPY Lets you access Copy mode WEB Lets you connect the Brother machine to an Internet service when you press For more information see Web Connect Guide 3 Telephone keys Redial Pause Redials the last 30 numbers called It also inserts a pause when dialing numbers Hook Press before dialing when you want to listen to make sure a fax machine has answered and then press Black St...

Page 21: ...g in the ControlCenter software 5 Power On Off Press to turn on the machine Press and hold down to turn off the machine The LCD will show Shutting Down and will stay on for a few seconds before turning itself off If you have connected an external telephone or TAD it is always available If you turn off the machine using it will still periodically clean the print head to maintain print quality To pr...

Page 22: ...l OK Lets you choose a setting LCD screen 1 The LCD shows the machine s status when the machine is idle 1 Wireless Status A four level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection 2 Receive Mode See the current Receive Mode Fax Fax Only F T Fax Tel TAD External TAD Mnl Manual NOTE When the Distinctive Ring feature is turned on...

Page 23: ...g is changed from Fax Only to Fax Tel a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Setup Receive Press OK d Press a or b to choose Receive Mode Press OK e Press a or b to choose Fax Tel Press OK You can see the current setting on the LCD NOTE Press Clear if you want to go back to the previous level f Press Stop Exit ...

Page 24: ...n close it and then close the paper support 2 When you load a different paper size in the tray you will need to change the Paper Size setting in the machine at the same time See Paper Size on page 16 b Lift the output paper tray cover 1 c Gently press and slide the paper width guides 1 and then the paper length guide 2 to fit the paper size Make sure that the triangular marks 3 on the paper width ...

Page 25: ...paper into the paper tray print side down and top edge in first Check that the paper is flat in the tray IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper feed problems NOTE If you want to add paper before the tray is empty remove the paper from the tray and combine it with the paper you are adding Always fan the stack of paper well before lo...

Page 26: ...f the paper g Close the output paper tray cover h Slowly and firmly push the paper tray completely into the machine i While holding the paper tray in place pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 IMPORTANT DO NOT use the paper support flap for Legal size paper 1 2 1 ...

Page 27: ...feed correctly That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Loading envelopes 2 a Before loading press the corners and sides of envelopes to make them as flat...

Page 28: ... have problems printing on envelopes with the flap on the short edge try the following 2 a Open the envelope flap b Put the envelope into the paper tray with the address side down and the flap positioned as shown in the illustration c Select Reverse Print Windows or Reverse page orientation Macintosh in the printer driver s dialog box and then adjust the size and margin in your application For mor...

Page 29: ... Borderless print feature is available and turned on For more information see Software and Network User s Guide Print without a Border Windows or Print without a Border Macintosh NOTE The Borderless print feature is not available for envelopes and 2 sided printing Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Envelopes 0 87 in...

Page 30: ...When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 2 You can use the following sizes of paper for copies Letter Legal A4 A5 Executive and Photo 4 6 10 15 cm You can use the following sizes of paper for printing faxes Letter Legal and A4 When you change the size of paper you load in the machine you will need to change the Paper Size se...

Page 31: ...the paper package for this purpose When using transparencies or photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Recommended print media 2 To get the best print quality we suggest using the Brother paper in the table We recommend using 3...

Page 32: ... to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter Legal or A4 20 lb 80 g m2 paper Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging 1 1 ...

Page 33: ...n 184 267 mm Yes Yes A5 5 8 8 3 in 148 210 mm Yes Yes A6 4 1 5 8 in 105 148 mm Yes Cards Photo 4 6 in 10 15 cm Yes Yes Photo 2L 5 7 in 13 18 cm Yes Index Card 5 8 in 127 203 mm Yes Envelopes C5 Envelope 6 4 9 in 162 229 mm Yes DL Envelope 4 3 8 7 in 110 220 mm Yes Com 10 4 1 8 9 1 2 in 105 241 mm Yes Monarch 3 7 8 7 1 2 in 98 191 mm Yes Transparencies Letter 8 1 2 11 in 215 9 279 4 mm Yes Yes A4 8...

Page 34: ...er 17 to 32 lb 64 to 120 g m2 3 to 6 mil 0 08 to 0 15 mm 100 1 Inkjet Paper 17 to 53 lb 64 to 200 g m2 3 to 10 mil 0 08 to 0 25 mm 20 Glossy Paper Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm 20 2 Cards Photo 4 6 10 15 cm Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm 20 2 Index Card Up to 32 lb Up to 120 g m2 Up to 6 mil Up to 0 15 mm 30 Envelopes 20 to 25 lb 80 to 95 g m2 Up to 2...

Page 35: ...is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with ink or correction fluid are completely dry a Unfold the ADF Document Support 1 b Fan the pages well c Adjust the paper guides 1 to fit the width of your document d Place your document face down top edge first in the ADF underneath the guides until the screen show...

Page 36: ...ent Sizes Supported 3 How to load documents 3 NOTE To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass 1 document cover c Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam the cover down or press on it Length U...

Page 37: ...u are using The figures show the unscannable areas 1 The unscannable area is 0 04 in 1 mm when you use the ADF Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Letter 0 12 in 3 mm 0 16 in 4 mm Legal A4 0 12 in 1 3 mm Copy All paper sizes 0 12 in 3 mm 0 12 in 3 mm Scan 0 04 in 1 mm 0 04 in 1 mm 1 3 2 4 ...

Page 38: ... a multiple page document b Press FAX The LCD shows c You can change the following fax sending settings Press a or b to scroll through the fax settings When the setting you want is displayed press OK and choose your option Basic User s Guide For information about changing the following fax sending settings see pages 25 to 26 Glass Scan Size Color Fax Transmission Transmission Verification Report S...

Page 39: ...ages have been scanned press 2 or Black Start to start Stop faxing 4 To stop faxing press Stop Exit Setting scanner glass size for faxing 4 When documents are A4 size you need to set the Scan Size to A4 If you do not the bottom portion of the faxes will be missing a Load your document b Press FAX c Press a or b to choose Advanced Settings Press OK d Press a or b to choose Glass ScanSize Press OK e...

Page 40: ...olor fax that the receiving machine prints in black white Off is the default setting Off Image Prints a report if your fax is unsuccessful due to a transmission error The report will also print if you send a color fax that the receiving machine prints in black white A portion of the fax s first page appears on the report a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose R...

Page 41: ...ice Mail on page 32 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your Receive Mode See Connecting an ext...

Page 42: ...s a or b to choose Setup Receive Press OK d Press a or b to choose Receive Mode Press OK NOTE If you cannot change the Receive Mode make sure the Distinctive Ring feature is set to Off See Turning off Distinctive Ring on page 34 e Press a or b to choose Fax Only Fax Tel External TAD or Manual Press OK f Press Stop Exit ...

Page 43: ...e only on page 30 and Ring Delay on page 30 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Black Start or Color Start and then press 2 to choose Receive You can also use the Easy Receive feat...

Page 44: ...ill hear the normal telephone ring The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring a fast pseudo double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voice caller on the line Because the F T Ring is made by the...

Page 45: ...tart and then press 2 to receive If you answered at an extension telephone press l 5 1 See Using external and extension telephones on page 39 NOTE If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone press the fax receive code l 5 1 If you send faxes from a computer on the same telephone line and the machine intercepts them set ...

Page 46: ... do one of the following Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalize...

Page 47: ...ctive Ring do 6 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes Do you have Voice Mail 6 If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail and...

Page 48: ...ode from D R Manual to another Receive Mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Miscellaneous Press OK d Press a or b to choose Distinctive Press OK e Press OK f Press a or b to cho...

Page 49: ...onnected to the jack labeled LINE on your machine The other end of the telephone cord may be connected to a modem interface box phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system call your VoIP provider After you have connected your machine to the VoIP system press Hook to verify that the machine has a dial tone If the machine doe...

Page 50: ...answering machine if it exceeds five rings NOTE If you do not receive all your faxes shorten the Ring Delay setting on your external TAD If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine a...

Page 51: ...ands f Set your external TAD to four rings or less The machine s Ring Delay setting does not apply g Record the outgoing message on your external TAD h Set the TAD to answer calls i Set the Receive Mode to External TAD See Choose the correct Receive Mode on page 27 Recording an outgoing message OGM on the external TAD 6 Timing is important in recording this message The way you record this message ...

Page 52: ... your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX External and extension telephones 6 Connecting an external telephone 6 You can connect a separate telephone 2 to your machine as shown in the diagram Before you connect the external telephone remove the pr...

Page 53: ...atically take the call See Easy Receive on page 31 Using a non Brother cordless external telephone 6 If your non Brother cordless telephone is connected to the EXT jack of the machine and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Hook to send the call ...

Page 54: ...p Receive Press OK d Press a or b to choose Remote Codes Press OK e Press a or b to choose On or Off Press OK f Enter the new Fax Receive Code Press OK g Enter the new Telephone Answer Code Press OK h Press Stop Exit NOTE If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code and Telephone Answer Code to another three digit code such as and 9 9 9...

Page 55: ...rch Press OK d Do one of the following Press a or b to choose Alphabetical Order or Numerical Order Press OK Press the two digit Speed Dial number using the dial pad See Storing Speed Dial numbers on page 42 NOTE If the LCD shows Not Registered when you enter a Speed Dial number that has not been stored at this location e Press a or b to choose the number you want to dial Press OK f Press OK to ch...

Page 56: ...s for broadcasting faxes See Advanced User s Guide Setting up Groups for Broadcasting and Broadcasting Black White only NOTE If you lose electrical power the Speed Dial numbers that are in the memory will not be lost Storing a pause 7 Press Redial Pause to put a 3 5 second pause between numbers If you are dialing overseas you can press Redial Pause as many times as needed to increase the length of...

Page 57: ...b to choose Set Speed Dial Press OK c Press a or b to choose the two digit Speed Dial number you want to change Press OK d Do one of the following Press a or b to choose Change Press OK Press a or b to choose Delete Press OK Press 1 to confirm Go to step h NOTE How to change the stored name or number If you want to change a character press d or c to position the cursor under the character you want...

Page 58: ...ner glass on page 22 b Press COPY The LCD shows 1 No of Copies Use the dial pad to enter the number of copies NOTE The default setting is Ready mode You can change the amount of time that the machine stays in COPY mode after the last copy operation See Advanced User s Guide Mode Timer MFC models c If you want more than one copy enter the number up to 99 d Press Black Start or Color Start Stop copy...

Page 59: ... paper set the machine for the type of paper you are using to get the best print quality a Load your document b Press COPY c Enter the number of copies you want d Press a or b to choose Paper Type Press OK e Press a or b to choose Plain Paper Inkjet Paper Brother BP71 Other Glossy or Transparency Press OK f If you do not want to change additional settings press Black Start or Color Start Paper Siz...

Page 60: ...application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box Commonly used settings include Media Type Print Quality Paper Size Orientation Color Grayscale Ink Save Mode Scaling 2 sided Booklet e Click OK f Click Prin...

Page 61: ...gure it with a TCP IP address Install the scanner drivers from the CD ROM See Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work For more information see Software and Network User s Guide Configure Network Scanning for Windows How to scan to a computer 10 ...

Page 62: ...r4 on your computer a Load your document See How to load documents on page 21 b Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SC...

Page 63: ...ettings 1 Choose PDF pdf from the File Type drop down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 64: ...Chapter 10 50 g Click File h Press Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 65: ...rother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar and then click ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model dro...

Page 66: ...an enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 67: ...tep e e Press a or b to select the Set with Panel option Press OK f Press a or b to select the On option Press OK g Choose the settings for Scan Type Resolution File Type Scan Size and Remove Background as needed Press OK h Press Black Start or Color Start The machine starts the scanning process NOTE The following scan modes are available Scan to File Scan to E mail Scan to OCR Scan to Image Web S...

Page 68: ...it out with water at once and call a doctor if you are concerned IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the mach...

Page 69: ...rtridge bag for the color indicated on the LCD and then take out the ink cartridge d Turn the green release lever on the orange protective packing 1 counterclockwise until it releases the vacuum seal Then remove the orange protective packing as shown IMPORTANT DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 1 2 1 2 ...

Page 70: ...e and reinstall it slowly and firmly until it latches IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin DO NOT shake the ink cartridges If ink gets on your skin or clothing i...

Page 71: ...ed with a non flammable glass cleaner NOTE In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your fingertip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt 2 1 ...

Page 72: ...go back to Ready mode NOTE If you clean the print head at least five times and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again up to five more times If the print has not improved call Brother Customer Service See Brother numbers on page i You can also clean the print head from your PC For more ...

Page 73: ... times and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again up to five more times If the print has not improved call Brother Customer Service See Brother numbers on page i IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warra...

Page 74: ...to choose Date Time Press OK e Enter the last two digits of the year using the dial pad and then press OK f Enter the two digits for the month using the dial pad and then press OK g Enter the two digits for the day using the dial pad and then press OK h Press a or b to choose 12h Clock or 24h Clock and then press OK i To enter the time do one of the following If you chose 12h Clock in step h enter...

Page 75: ...ntify your problem and then go to the suggested page Paper handling and Printing problems Printing Difficulties on page 80 Print Quality Difficulties on page 82 Paper Handling Difficulties on page 83 Printing Received Faxes on page 85 Telephone and Fax problems Telephone Line or Connections on page 85 Handling Incoming Calls on page 88 Receiving Faxes on page 86 Sending Faxes on page 87 Troublesho...

Page 76: ...62 Copying problems Copying Difficulties on page 88 Scanning problems Scanning Difficulties on page 89 Software and Network problems Software Difficulties on page 89 Network Difficulties on page 89 ...

Page 77: ...ximately four weeks depending on the number of pages you print While this message appears on the LCD each operation works in the following way Printing If you choose Grayscale in the Advanced tab of the printer driver you can use the machine as a black white printer 2 sided print is not available when this message appears Copying If the paper type is set to Plain Paper you can make copies in black...

Page 78: ...s the ability to convert it the color fax will be stored in the memory as a black white fax Replace the ink cartridges See Replacing the ink cartridges on page 54 Comm Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Cover i...

Page 79: ...unts of ink during the different purging and flushing operations The number of times a machine purges and flushes for cleaning varies depending on different situations For example frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans itself upon power up The use of non Brother ink may cause frequent cleanings because non Brother ink c...

Page 80: ... and supplies on page ii and Replacing the ink cartridges on page 54 Low Temperature The room temperature is too low After warming the room allow the machine to warm up to room temperature Try again later No Caller ID There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your telephone company If you want to use the Caller ID feature c...

Page 81: ...s See Printer jam or paper jam on page 74 The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 74 If this error occurs often during 2 sided copying or 2 sided printing the paper feed rollers may be stained with ink Clean the paper feed rollers See Advanced User s Guide Cleaning the paper feed rollers No Response Busy The number you d...

Page 82: ...per by following the steps in Printer jam or paper jam on page 74 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper If there is a repeat paper jam a small piece of paper may be stuck in the machine Make sure paper is not still jammed in the machine See Additional paper jam clear operations on page 78 PaperJam Front...

Page 83: ...ning the paper pick up rollers Unable to CleanXX Unable to Init XX Unable to PrintXX Unable to ScanXX The machine has a mechanical problem OR A foreign object such as a paper clip or a piece of ripped paper is in the machine Open the scanner cover and remove any foreign objects and paper scraps from inside the machine If the error message continues do the following See Transferring your faxes or F...

Page 84: ...r in a Portrait position by setting the paper guides at the indicators for your paper size See Loading paper and other print media on page 10 3 After you have checked the paper size and the paper position press Black Start or Color Start If you are printing from your computer make sure the paper size you choose in the printer driver matches the size of paper in the tray For more information see So...

Page 85: ...Service Press OK d Press a or b to choose Data Transfer Press OK e Press a or b to choose Fax Transfer Press OK f Do one of the following If the LCD shows No Data there are no faxes left in the machine s memory Press Stop Exit Enter the fax number to which faxes will be forwarded g Press Black Start Transferring faxes to your PC B You can transfer the faxes from your machine s memory to your PC a ...

Page 86: ...ce Press OK d Press a or b to choose Data Transfer Press OK e Press a or b to choose Report Trans Press OK f Enter the fax number to which the Fax Journal report will be forwarded g Press Black Start Document jam B Documents can jam in the ADF unit if they are not inserted or fed correctly or if they are too long Follow these steps to clear a document jam Document is jammed in the top of the ADF u...

Page 87: ... Pull the jammed document out to the left 1 Document Cover d Close the document cover e Press Stop Exit Removing small documents jammed in the ADF B a Lift the Document Cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 1 Document Cover c Close the document cover d Press Stop Exit 1 1 ...

Page 88: ...lug the machine from the power source you can transfer your faxes that are stored in the memory to your PC or another fax machine so you will not lose any important messages See Transferring your faxes or Fax Journal report on page 71 b Pull the paper tray 1 completely out of the machine c Pull the two green levers inside the machine to remove the jammed paper If the LCD shows Paper Jam Rear go to...

Page 89: ...am Clear Flap for any pieces of paper With the tray removed do one of the following If the LCD shows Paper Jam Front go to step j If the LCD shows PaperJam Front Rear go to step g g Open the Jam Clear Cover 1 at the back of the machine h Pull the jammed paper out of the machine i Close the Jam Clear Cover Make sure the cover is closed correctly 1 ...

Page 90: ...oing this may cause damage to the machine If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper If the print head is in the right corner as shown in the illustration you cannot move the print head Re connect the power cord Hold down Stop Exit until the print head moves to the center Then unplug the machine from the p...

Page 91: ...nch your fingers when you close the scanner cover n While holding the paper tray in place pull out the paper support until it locks in the open position and then unfold the paper support flap Make sure you pull out the paper support until it locks into place IMPORTANT DO NOT use the paper support flap for Legal size paper o Re connect the power cord NOTE If there is a repeat paper jam a small piec...

Page 92: ... the machine c Pull the two green levers inside the machine to remove the jammed paper d Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position e Load one sheet of thick Letter or A4 sized paper such as glossy paper deep into the machine as shown in the illustration 1 ...

Page 93: ...damage to the machine g Pull the thick paper out of the machine h Lift the scanner cover 1 to release the lock Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands CAUTION Be careful not to pinch your fingers when you close the scanner cover i Put the paper tray firmly back in the machine j Re connect the power cord 1 2 3 1 ...

Page 94: ...me If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows Vista and Windows Server 2008 Click Control Panel Hardware and Sound Printers Right click Brother MFC XXXX Printer where XXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows 7 and Windows Server 2008 R2 Click Dev...

Page 95: ...area on page 15 Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver as follows Windows Click Color Settings on the Advanced tab a...

Page 96: ...re you are using Genuine Brother Innobella Ink Try using the recommended types of paper See Acceptable paper and other print media on page 17 To prolong print head life provide the best ink cartridge economy and maintain print quality we do not recommend frequently unplugging the machine and or leaving the machine unplugged for extended periods of time We recommend using to power down the machine ...

Page 97: ...on the page Windows Check Reverse Order in the Basic tab of the printer driver The printouts are wrinkled Windows In the printer driver Advanced tab click Color Settings and uncheck Bi Directional Printing Macintosh In the printer driver choose Print Settings click Advanced choose Other Print Options and uncheck Bi Directional Printing Make sure you are using Genuine Brother Innobella Ink Paper Ha...

Page 98: ...aper jam reoccurs If there is a repeat paper jam a small piece of paper may be stuck in the machine Make sure paper is not still jammed in the machine See Additional paper jam clear operations on page 78 The paper jams when you use 2 sided copy or 2 sided print Use one of the jam prevention settings 2 sided1 or 2 sided2 For copying See Advanced User s Guide 2 sided copying For printing For more in...

Page 99: ...e other person to send the color fax again See Replacing the ink cartridges on page 54 Telephone Line or Connections Difficulty Suggestions Dialing does not work No dial tone Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack inside the machine Canada only Change the Tone Pulse setting See Quick Setup Guide Send a manual fax ...

Page 100: ...with the Distinctive Ring subscriber service see Distinctive Ring on page 33 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes select Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answer voice calls If you do not want your Brother machine to aut...

Page 101: ... on an external or extension telephone See Easy Receive on page 31 If you often get transmission errors due to possible interference on the telephone line try changing the Compatibility setting to Basic for VoIP See Telephone line interference VoIP on page 91 Sending Faxes Difficulty Suggestions Cannot send a fax Check all line cord connections Make sure the telephone line cord is plugged into the...

Page 102: ...m feature on a single telephone line with your machine it may create a problem sending or receiving faxes For example If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax the signal can temporarily interrupt or disrupt the faxes Brother s ECM Error Correction Mode feature should help overcome this problem ...

Page 103: ...to PageManager from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang2 dmg Poor scanning results when using the ADF Vertical black lines appear in the scanned data Clean the white bar in the ADF and the glass strip underneath it See Cleaning the scanner on page 57 Try using the scanner glass See Using the scanner glass on page 22 Software Difficulties Difficulty Suggestions Canno...

Page 104: ...are to allow PC FAX Rx To add port 54926 for Network PC FAX Rx enter the information below In Name Enter any description for example Brother PC FAX Rx In Port number Enter 54926 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or call the software manufacturer The Brother software cannot be installed Windows If the Securi...

Page 105: ...ions a Press Menu b Press a or b to choose Initial Setup Press OK c Press a or b to choose Compatibility Press OK d Press a or b to choose Normal or Basic for VoIP Press OK Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when nee...

Page 106: ... Exit Reset functions B The following reset functions are available 1 Machine Reset You can reset all the machine s settings that you have changed such as Date and Time and Ring Delay 2 Network You can reset the print server back to its default factory settings such as the password and IP address information 3 Address Fax Address Fax resets the following settings Speed Dial Speed Dial and Setup Gr...

Page 107: ...nu b Press a or b to choose Initial Setup Press OK c Press a or b to choose Reset Press OK d Press a or b to choose the type of reset Machine Reset Network Address Fax or All Settings you want to use Press OK Press 1 to confirm e Press 1 to reboot the machine ...

Page 108: ...tep Settings Tables so you can see all the available choices for each setting and feature at a glance You can use these tables to quickly set up your preferred settings in the machine Memory Storage C Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Overseas Mode will be lost You may have to reset the time and date...

Page 109: ...lignment 58 59 Cleaning Black Color All Lets you clean the print head 58 Ink Volume Lets you check the available ink volume See General Setup Mode Timer Off 0Sec 30Secs 1Min 2Mins 5Mins Sets the amount of time before the machine returns to FAX mode Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 16 Paper Size Letter Legal A4 A5 EX...

Page 110: ... Light Med Dark You can adjust the brightness of the LCD backlight Dim Timer Off 10Secs 20Secs 30Secs You can set how long the LCD backlight stays on after the last key press Sleep Mode 1Min 2Mins 3Mins 5Mins 10Mins 30Mins 60Mins You can choose how long the machine must be idle before it goes into Sleep Mode Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory setti...

Page 111: ...n l51 51 Off Allows you to answer all calls at an extension telephone and use codes to turn the machine on or off You can personalize these codes 39 Auto Reduction On Off Reduces the size of incoming faxes See Memory Receive Off PC Fax Receive You can set the machine to send faxes to your PC If you choose PC Fax Receive you can turn on the safety feature Backup Print Setup AddressBook Set Speed Di...

Page 112: ...eck which jobs are in the memory and cancel chosen jobs Miscellaneous TX Lock Prohibits most functions except receiving faxes Distinctive Distinctive options Off On Uses the telephone company s Distinctive Ring subscriber service to register the ring pattern with the machine 33 Ring Pattern options 1 2 3 4 Uses the telephone company s Distinctive Ring subscriber service to register the ring patter...

Page 113: ...XXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from the li...

Page 114: ...s Status You can see the current wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see the current Communication Mode MAC Address You can see your machine s MAC address Web Connect Settings Proxy Settings Proxy Connection On Off You can change the Web connection settings See Address Port User Name Password Le...

Page 115: ... Network Reset Restore all network settings to the factory settings Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User s Guide Please go to the Brother Solutions Center to download the Web Connect Guide at http solutions brother com The factory settings are shown in Bold with an asterisk ...

Page 116: ... date and time on the screen and in the headings of the faxes you send 60 Auto Daylight On Off Change this setting to On if you want the machine to change automatically for Daylight Saving Time See Station ID Fax Name Enter your name and fax number to appear on each page you fax See Tone Pulse Canada only Tone Pulse Choose the dialing mode Dial Tone Detection No Detection You can shorten the dial ...

Page 117: ...rs and faxes restores the Station ID Speed Dial List Transmission Verification Report and Fax Journal back to the factory default settings All Settings Yes No Resets all the machine s settings back to the factory settings Local Language USA only English Spanish Allows you to change the LCD language for your country See Local Language Canada only English French Allows you to change the LCD language...

Page 118: ...number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Caller ID hist Send a fax Add to AddressBook Delete You can choose a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Advanced Settings Broadcasting Add Number You can send the same fax message to more than one fax number Address Book Alphabetic...

Page 119: ... Default You can save your fax settings See Factory Reset You can restore all settings back to the factory settings Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 120: ...00dpi 200dpi 300dpi 600dpi You can choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting TIFF PDF You can choose the file format for your document Scan Size Letter Legal A4 A5 EXE 4 x6 Business Card You can choose the scan size for your document Remove Background Off Low Medium H...

Page 121: ... choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting TIFF PDF You can choose the file format for your document Scan Size Letter Legal A4 A5 EXE 4 x6 Business Card You can choose the scan size for your document Remove Background Off Low Medium High Change the amount of backgroun...

Page 122: ...d in Set with Panel Scan Type Color Black and White You can choose the scan type for your document Resolution 100dpi 200dpi 300dpi 600dpi You can choose the scan resolution for your document File Type Text HTML RTF You can choose the file format for your document Scan Size Letter Legal A4 A5 EXE 4 x6 Business Card You can choose the scan size for your document Level1 Level2 Level3 Options Descript...

Page 123: ...ng PDF JPEG If you choose the B W option in the Scan Type setting TIFF PDF You can choose the file format for your document Scan Size Letter Legal A4 A5 EXE 4 x6 Business Card You can choose the scan size for your document Remove Background Off Low Medium High Change the amount of background color that is removed Web Service Appears when you install a Web Services Scanner which is displayed in you...

Page 124: ...per in the tray 45 Enlarge Reduce 100 See Enlarge 198 4 x6 iA4 186 4 x6 iLTR 104 EXEiLTR You can choose the enlargement ratio for the next copy Reduce 97 LTRiA4 93 A4iLTR 85 LTRiEXE 83 LGLiA4 78 LGLiLTR 46 LTRi4 x6 You can choose the reduction ratio for the next copy Fit to Page Your machine will adjust the size of the next copy to the paper size you set Custom 25 400 You can enter an enlargement ...

Page 125: ...ongEdgeFlip Portrait ShortEdgeFlip Landscape ShortEdgeFlip You can choose the 2 sided print settings Advanced Normal 2 sided1 2 sided2 Help Advanced Settings Off Remove Background Options Low Medium High Change the amount of background color that is removed Set New Default You can save your copy settings Factory Reset You can restore all the settings back to the factory settings Level1 Level2 Leve...

Page 126: ...to the Brother Solutions Center to download Web Connect Guide at http solutions brother com The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Search Alphabetical Order Numerical Order You can search for names you have stored in the Speed Dial memory 41 Set Speed Dial You can set up Speed Dial numbers so you can dial by pressing only a few keys a...

Page 127: ...hoose a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it See Caller ID hist Send a fax Add to AddressBook Delete You can choose a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 128: ...e press c twice between characters NOTE The characters that are available may differ depending on your country Making corrections C If you entered an incorrect character and want to change it press d to move the cursor under the incorrect character and then press Clear Enter the correct character You can also back up and insert letters To erase all the characters press Clear repeatedly Repeating l...

Page 129: ...aracters and symbols C Press l or 0 repeatedly until you see the special character or symbol you want Press l for space m Press for _ Press 0 for English Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Ú Ù 0 French À Â Ç É È Ê Ë Î Ï Ô Ú Ù 0 Spanish Á É Í Ñ Ó Ú 0 ...

Page 130: ...cument ISO IEC 24712 printed pattern 4 Measured according to IEC 62301 Edition 2 0 5 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off Specifications D Printer Type Inkjet Print Head Black Color Piezo with 210 nozzles 1 Piezo with 210 nozzles 3 Memory Capacity 64 MB LCD Liquid Crystal Display 1 8 in 44 9 mm TFT...

Page 131: ... C Humidity Operating Best Print Quality 20 to 80 without condensation 20 to 80 without condensation ADF automatic document feeder Up to 20 pages Paper 20 lb 80 g m2 Letter or A4 size Document Size ADF Width 5 8 in to 8 5 in 148 mm to 215 9 mm ADF Length 5 8 in to 14 0 in 148 mm to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Length Max 11 7 in 297 mm 7 1 in 180 mm 16 1 in 410 mm...

Page 132: ...jet Paper coated paper Glossy Paper 1 and Transparency 1 2 Paper Size 3 Letter Legal Executive A4 A5 A6 Envelopes Com 10 DL C5 Monarch Photo 4 6 10 15 cm Photo 2L 5 7 13 18 cm and Index Card 5 8 127 203 mm Width 3 86 in 8 5 in 98 mm 215 9 mm Length 5 8 in 14 in 148 mm 355 6 mm For more details see Paper weight thickness and capacity on page 20 Maximum paper tray capacity Up to 100 sheets of 20 lb ...

Page 133: ...ning Width 8 19 in 208 mm Letter Printing Width 8 26 in 210 mm Letter Gray Scale B W 8 bit 256 levels Color 24 bit 8 bit per color 256 levels Resolution Standard 203 98 dpi Black 203 196 dpi Color Fine 203 196 dpi Black Color Superfine 203 392 dpi Black Photo 203 196 dpi Black Speed Dial 40 stations Groups Up to 6 Broadcasting 90 40 Speed Dial 50 Manual Dial Automatic Redial 1 time after 5 minutes...

Page 134: ...er Color Black Yes Yes Copy Width 8 26 in 210 mm 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 2400 dpi 2 sided Yes Paper Type Plain paper Paper Size Letter A4 A5 Executive ...

Page 135: ...ndows 7 Windows 8 Mac OS X v10 6 8 10 7 x 10 8 x WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 ICA Compliant Yes Mac OS X v10 6 8 10 7 x 10 8 x Color Depth 30 bit color Processing Input 24 bit color Processing Output 256 levels per color Gray Scale 10 bit color Processing Input 8 bit color Processing Output 256 levels per color Resolution Up to 19200 19200 dpi interpolated 2 Up ...

Page 136: ...an also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported Resolution Up to 1200 6000 dpi Printing Width 3 8 26 in 8 5 in borderless 1 Borderless 2 Letter A4 A6 Photo 4 6 10 15 cm Index Card 5 8 127 203 mm Photo 2L 5 7 13 18 cm 2 sided Paper Type Plain paper Paper Size Letter A4 A5 Executive Print Speed 4 USB 1 2 Use a USB 2 0 interface cable that is ...

Page 137: ...n Light 2 Network Management software 1 See Computer requirements on page 124 2 Windows If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Macintosh The latest Brother BRAdmin Light is available as a download from http solutions brother com Wireless Network Security SSID 32 char...

Page 138: ...dows Server 2008 R2 Windows Server 2012 64bit x64 processor Macintosh Operating System Mac OS X v10 6 8 OS X v10 7 x OS X v10 8 x Printing PC Fax Send 3 Scanning Intel Processor 80 MB 550 MB Conditions 1 For WIA 1200 1200 resolution Brother Scanner Utility enables to enhance up to 19200 19200 dpi 2 Third party USB ports are not supported 3 PC Fax supports black and white only 4 PaperPort 12SE supp...

Page 139: ... LC101C Standard Yield Magenta LC101M Black Yellow Cyan and Magenta Approximately 300 pages 1 High Yield Black LC103BK High Yield Yellow LC103Y High Yield Cyan LC103C High Yield Magenta LC103M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http www broth...

Page 140: ...l panel overview 6 ControlCenter See Software and Network User s Guide Copy paper size 45 paper type 45 using ADF 21 using scanner glass 22 Cordless telephone non Brother 39 Custom Ringing 33 Custom telephone features on a single line 88 D Data Ident A Call 32 Dialing a pause 42 Address Book 41 manual 41 Distinctive Ring 33 setting ring pattern 34 turning off 34 Document loading 21 22 E Easy Recei...

Page 141: ...eive Code 39 Ring Delay 30 Telephone Answer Code 39 G Gray scale 119 121 H Help LCD messages 94 Menu Table 95 Hook key 6 I Ident A Call 32 Ident A Ring 32 Ink cartridges ink dot counter 54 replacing 54 Innobella 125 J Jams document 72 paper 74 L LCD Liquid Crystal Display 6 M Macintosh See Software and Network User s Guide Maintenance routine replacing ink cartridges 54 Manual dialing 41 receive 2...

Page 142: ...ering device external 27 36 connecting 36 37 Receive Mode 27 recording OGM 37 Teen Ring 32 Telephone line connections 37 difficulties 85 interference VoIP 91 multi line PBX 38 Text entering 114 special characters 115 Transferring your faxes or Fax Journal report 71 Transparencies 17 19 20 118 Troubleshooting document jam 72 error messages on LCD 63 if you are having difficulty copying 88 incoming ...

Page 143: ...rother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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