Troubleshooting
175
17
Checking the Operation of Network Devices
17
Version Information
17
Problem
Solution
Your Label Printer and wireless
access point/router are not turned on
Make sure you have performed all of the tasks on page 166.
I do not know my Label Printer
network settings, such as the IP
address
Check the Printer Setting Tool. For more information, see
Problem
Solution
I do not know the version number of
the firmware for the Label Printer.
You can use the following procedure.
For QL-810W
1 Turn your Label Printer on.
2 Press and hold the Cutter (
) Button for several seconds to print the report.
(Use 2.4" (62 mm) DK Roll)
For QL-820NWB
1 Turn your Label Printer on.
2 Press the Menu, [
▲
], or [
▼
] Button to select the [
Information
] menu, and
then press the [OK] Button.
3 Select [
Print Configuration
] using [
▲
] or [
▼
], and then press the [OK]
Button.
4 Select [
All
], [
Usage Log
], [
Printer Setting
] or [
Transfer Data
]
using [
▲
] or [
▼
] Button, and then press the [OK] Button to print the report.
I want to confirm whether I am using
the latest version of the software.
Use the P-touch Update Software to confirm whether you have the latest
version.
For more information about the P-touch Update Software, see
Summary of Contents for QL-810W
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