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Brother QL-1100 User Manual Download Page 118

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Overview

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This chapter explains how to resolve typical problems you may encounter when using the label printer. If you 
have any problems with the printer, first make sure you have performed the following tasks correctly:

Connect the printer to an electrical socket. For more information, see 

Connect the Power Cord

 on page 4.

Remove all protective packaging from the printer.

Install and select the correct printer driver. For more information, see 

Install Printer Drivers and Software

on a Computer

 on page 9.

Connect the printer to a computer or mobile device. For more information, see 

Connect the Label Printer

to a Computer

 on page 9.

Close the DK Roll Compartment Cover completely.

Insert a DK Roll correctly. For more information, see 

Load the DK Roll

 on page 5.

If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter, 
you are unable to resolve your problem, visit the Brother Solutions Center at support.brother.com.

Troubleshooting

16

Summary of Contents for QL-1100

Page 1: ...00 Read the Product Safety Guide first then read the Quick Setup Guide for the correct setup procedure After reading this guide keep it in a safe place for quick reference Version 02 ENG User s Guide QL 1100 ...

Page 2: ... sure you read all the documents included with the printer for information about safety and operation The printer shown in the illustrations may be different from your printer The available supplies may vary depending on the country Available Manuals Visit the Brother Solutions Center at support brother com and click Manuals on your model page to download the latest manuals 1 Printed manual in the...

Page 3: ...esult in death or serious injuries Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injuries IMPORTANT Indicates information or directions that should be followed Ignoring them may result in damage or failed operations Note Indicates notes that provide information or directions that can help you better understand and use the product more efficiently ...

Page 4: ...el may remain applied Prior to using CD DVD labels be sure to follow the instructions in your CD DVD player s instruction guide regarding applying CD DVD labels DO NOT use CD DVD labels in a slot loading CD DVD player DO NOT peel off the CD DVD label once it is applied to the CD DVD a thin surface layer may come off resulting in damage to the disc DO NOT apply CD DVD labels to CDs DVDs designed fo...

Page 5: ...Using a Mobile Device 16 Install Applications for Use with Mobile Devices 16 Available Applications 16 Print Labels from a Mobile Device 17 Use a Mobile Device to Print Templates Created on a Computer 17 Attach Labels 18 5 Change the Label Printer Settings 19 Printer Setting Tool for Windows 19 Before Using the Printer Setting Tool 19 Use the Printer Setting Tool for Windows 20 Device Settings for...

Page 6: ...lising 48 Print with Numbering Serialising Advanced Operation 49 7 Other Functions 50 Confirm Label Printer Settings 50 Crop Print Print Barcode Labels Windows only 50 Barcodes Compatible with Crop Print 51 Create a Barcode Document to Use with Crop Print 52 Print Barcode Labels Using Crop Print 54 Distributed Printing Windows only 56 Section II Application 8 How to Use P touch Editor 60 For Windo...

Page 7: ...Transfer Manager 93 Save the Template as a Transfer Package File pdz 94 Distribute the Transfer Package File pdz and P touch Transfer Express to Others 96 Transfer the Transfer Package File pdz to Your Label Printer 97 13 How to Update P touch Software 100 Update P touch Editor and P touch Address Book Windows only 100 Update P touch Editor Lite Windows only and the Firmware 102 For Windows 102 Fo...

Page 8: ...Using P touch Transfer Manager 120 Notes on Creating Templates 120 Notes on Transferring Templates 120 Notes on Transferring Data Other Than Templates 120 20 List of Barcodes for the P touch Template Function 121 General Procedure for the P touch Template Function 121 List of Barcodes for Specifying Settings 122 ...

Page 9: ...p the Label Printer 2 Print Using a Computer P touch Editor 9 Print Using P touch Editor Lite Windows only 13 Print Using a Mobile Device 16 Change the Label Printer Settings 19 Print Labels Using P touch Template 35 Other Functions 50 ...

Page 10: ...s Description 1 Front 1 Set Up the Label Printer 1 1 Status LED 2 Power Button 3 Feed Button 4 Cutter Button 5 Editor Lite Button 6 Editor Lite LED 7 DK Roll Compartment Cover 8 Label Output Slot 1 2 3 4 5 6 7 8 ...

Page 11: ...Set Up the Label Printer 3 1 Rear 1 1 USB Port 2 USB Host Port 3 AC Power Port 1 3 2 ...

Page 12: ...Power Cord to the printer Then plug the AC Power Cord into an earthed electrical socket IMPORTANT Do not use your printer in areas where the power source voltage is different from the printer s specified voltage For more information see Product Specifications on page 118 ...

Page 13: ...rned Off b Pull the release levers on both sides of the printer to unlock the DK Roll Compartment Cover Hold the printer by the front and firmly lift the DK Roll Compartment Cover to open it IMPORTANT Before using the printer remove the protective sheet 1 from the Label Output Slot 1 ...

Page 14: ... printer d Thread the DK Roll through the printer Align the edge of the DK Roll with the upright edge of the Label Output Slot Check that the DK Roll is threaded straight so that the labels will not be skewed Push the first label through the Label Output Slot until the end comes out of the Slot as shown Note If you have difficulty inserting the first label try inserting from the side under the sen...

Page 15: ... Cover IMPORTANT Do not leave any printed labels in the printer Doing so will cause the labels to jam When not in use remove any DK Rolls from inside the printer and close the DK Roll Compartment Cover to prevent dust and debris from accumulating in the printer ...

Page 16: ...the printer On The Status LED turns green IMPORTANT Press the Feed Button to align the end of the DK Roll Off Press and hold the Power Button again to turn the printer Off IMPORTANT When turning the printer Off do not disconnect the AC Power Cord until the orange Status LED turns Off ...

Page 17: ...on until the green Editor Lite LED turns off a Visit our website install brother and download the Software Installer for the latest software and manuals b Double click the downloaded EXE file for Windows or DMG file for Mac and follow the on screen instructions to proceed with the installation c Close the dialog box when the installation is complete Connect the Label Printer to a Computer 2 You ca...

Page 18: ...ation is installed with P touch Editor P touch Library r Manages and prints P touch Editor templates You can use P touch Library to print templates This application is installed with P touch Editor P touch Update Software r r Updates software to the latest version P touch Address Book r Prints address labels using an address database Printer Setting Tool r r Specifies the printer s settings from a...

Page 19: ...ditor or P touch Address Book and then open the document you want to print b Create a label design c Check the cutting options d Select File Print or by clicking the Print icon Cutting Options 2 The cutting options allow you to specify how the item is fed and cut when it is printed Use the printer driver to select the cutting option when printing from the computer Label Cut Option Table Auto Cut C...

Page 20: ... Peel the backing from the label b Position the label and then press firmly from top to bottom with your finger to attach the label Note Labels may be difficult to attach to surfaces that are wet dirty or uneven The labels may peel off easily from these surfaces ...

Page 21: ...rames and images a Turn the printer On then press and hold the P touch Editor Lite Button until the green P touch Editor Lite LED turns on 1 Editor Lite LED 2 Editor Lite Button Note P touch Editor Lite is set to Off as the default mode b Connect the USB cable to your computer Note If you are connecting the printer via a USB cable it may not be detected correctly If this happens unplug the USB cab...

Page 22: ...ot see the dialog box it may be hidden behind an open software program window Minimise all windows to view the dialog box It will take longer than usual to start P touch Editor Lite when connecting the printer to your computer for the first time If the software does not start automatically when you connect the printer launch it from My Computer Start P touch Editor Lite by double clicking PTLITE10...

Page 23: ...Using P touch Editor Lite Windows only 15 3 d P touch Editor Lite launches IMPORTANT Do not turn Off or disconnect the printer while using P touch Editor Lite Note P touch Editor Lite is not available for Mac ...

Page 24: ... via a USB On the Go cable 1 1 Sold separately Available Applications 4 Download these free Brother apps from Google Play Print Using a Mobile Device 4 Application Features Brother iPrint Label This application allows you to create and print labels from templates using a mobile device Mobile Transfer Express This application allows you to use a mobile device to download databases and label data cr...

Page 25: ... a Save the template data in pdz format using P touch Transfer Manager For more information see Create Transfer Package Files on page 85 b Use one of the following methods to use a pdz file with your mobile device Save the file using a cloud storage service and then use the sharing function of the mobile device s operating system to share the file Send the file as an email attachment from the comp...

Page 26: ... the backing from the label b Position the label and then press firmly from top to bottom with your finger to attach the label Note Labels may be difficult to attach to surfaces that are wet dirty or uneven The labels may peel off easily from these surfaces ...

Page 27: ...printer driver For more information see Install Printer Drivers and Software on a Computer on page 9 IMPORTANT The Printer Setting Tool is available only with compatible Brother printers Before Using the Printer Setting Tool 5 Make sure the AC Power Cord is connected to the printer and to an electrical socket Make sure the printer driver has been installed correctly and you can print Connect your ...

Page 28: ...ps screen click the Printer Setting Tool For Windows 10 Click Start Brother Printer Setting Tool The main window appears 1 Printer Lists the connected printers 2 Device Settings Specifies device settings For example power settings 3 P touch Template Settings Specifies P touch Template settings For more information on P touch Template download the P touch Template Manual Command Reference English o...

Page 29: ...s in the dialog box For more information on the settings dialog boxes see Device Settings for Windows on page 22 or P touch Template Settings for Windows on page 27 e Click Apply to apply the settings to the printer f Click Exit in the main window to finish specifying settings IMPORTANT Use the Printer Setting Tool to configure the printer only when the printer is idle The printer may malfunction ...

Page 30: ...cified from the printer driver however by using Device Settings in the Printer Setting Tool more advanced settings can be specified When you open Device Settings the printer s current settings are retrieved and displayed If the current settings cannot be retrieved the previous settings are displayed If the current settings cannot be retrieved and previous settings were not specified the machine s ...

Page 31: ...log box Settings will also be retrieved for parameters on tabs with 5 Disable these settings When this check box is selected appears on the tab and the settings can no longer be specified or changed Settings in a tab where appears will not be applied to the printer even if Apply is clicked In addition the settings in the tab will not be saved or exported when you use the Save in Command File or Ex...

Page 32: ...o print this report using the Cutter Button For more information see Confirm Label Printer Settings on page 50 Note When you print this report we recommend using a 62 mm or wider DK Roll Factory Reset Resets all the settings to the factory settings including device settings and transferred data Reset only Device Settings Resets the device settings in the Basic Advanced and Management tabs to the f...

Page 33: ... or not print data is erased after printing Printer Information Report Selects the information you want to include in the Printer Information Report Auto Cut Sets the cutting method when printing multiple labels Serialize Mode Specifies how you want to serialise number your printed labels Management Tab 5 IMPORTANT To display this tab you must have administrator privileges for the computer or the ...

Page 34: ...m the Printer drop down list c Click Apply The same settings that were applied to the first printer are applied to the second printer d Repeat steps a c for all printers whose settings you want to change Note To save the current settings in a file click File Export The same settings can be applied to another printer by clicking File Import and then selecting the exported settings file For more inf...

Page 35: ... may vary depending on your country To specify or change P touch Template functions go to the Printer Setting Tool and select P touch Template Settings Note P touch Template mode is also compatible with other input devices like a scale testing machine controller or a programmable logic device For more information on P touch Template Settings download the P touch Template Manual Command Reference E...

Page 36: ...s a default template number that the printer sets when it is turned on If you do not want to transfer a template to the printer do not specify a template number 3 Data Delimiter for P touch Template Displays a symbol used to indicate the boundaries between groups of data in a file maximum of 20 characters 4 Trigger for P touch Template Printing Specifies a trigger to begin printing from a number o...

Page 37: ...s the prefix character code that identifies commands used in P touch Template mode 8 Non Printed Character Characters specified here are not printed when data is received maximum of 20 characters 9 Available Return Code The line feed code is used when feeding data to indicate that the following data should be moved to the next line in a text object Select one of four line feed codes or type the li...

Page 38: ...nd to an electrical socket Make sure the printer driver has been installed correctly and you can print Connect your printer to a computer with a USB cable Use the Printer Setting Tool for Mac 5 a Connect the printer you want to configure to the computer b Click Macintosh HD Applications Brother Printer Setting Tool Printer Setting Tool app The Printer Setting Tool window appears c Check that the p...

Page 39: ... settings to the factory settings including device settings and transferred data 7 Print Unit Settings Prints a report containing firmware version and device setting information You can also print this report using the Cutter Button For more information see Confirm Label Printer Settings on page 50 Note When you print this report we recommend you use a 62 mm or wider DK Roll 8 Current Settings Ret...

Page 40: ...automatically when connected to an electrical socket Advanced Tab 5 Print Data after Printing Specifies whether or not print data is erased after printing Printer Information Report Selects the information you want to include in the Printer Information Report Cut Settings Sets the cutting method when printing multiple labels Serialize Mode Specifies how you want to serialise number your printed la...

Page 41: ...inter from the Printer drop down list c Click Apply Settings to the Printer The same settings that were applied to the first printer are applied to the second printer d Repeat steps a c for all printers whose settings you want to change Note To save the current settings in a file click Export The same settings can be applied to another printer by clicking Import then selecting the exported setting...

Page 42: ...y necessary settings using the application before printing The settings that can be changed vary by application Note Before connecting a mobile device you can specify detailed settings by connecting the printer to a computer and using the Printer Setting Tool For more information see Change the Label Printer Settings on page 19 ...

Page 43: ... different template Database Lookup Printing see page 44 Download a database linked to a template and scan a barcode to find a record to insert into the template and print it out Advanced Features 6 Numbered Serialised Number Printing see page 47 Automatically increment printed text or barcodes in any downloaded template Note P touch Template mode is also compatible with other input devices like a...

Page 44: ...late Settings Tool 6 a Connect the printer and the computer via a USB cable and then turn the printer on b Start the Printer Setting Tool For Windows 7 Click Start All Programs Brother Label Mobile Printer Printer Setting Tool For Windows 8 Windows 8 1 On the Apps screen click the Printer Setting Tool For Windows 10 Click Start Brother Printer Setting Tool c Click P touch Template Settings d Selec...

Page 45: ...vious image If Received Data Size is selected with the number of bytes setting the template will automatically print after the specified number of bytes have been scanned Because the print mode setting returns to raster mode each time you print from the computer you must change the setting to template mode again If you turn the printer off and then turn it on again the printer starts up in templat...

Page 46: ... mode templates must first be downloaded from a computer to the printer using P touch Transfer Manager For more information see How to Use P touch Transfer Manager and P touch Library Windows only on page 75 The barcode scanner should be programmed to use the English keyboard For beginners the barcode scanner should be programmed to scan data with no prefix or suffix characters For advanced users ...

Page 47: ...splay Expanded Tabs of Object Properties check box When the check box is cleared the object is converted back to text that can be edited b When you transfer data to Configurations in P touch Transfer Manager select the folder containing the data you want to transfer Note When a template is transferred to Configurations in P touch Transfer Manager the Key Assign number is automatically assigned For...

Page 48: ...ownload P touch Template Manual Command Reference English only from the Brother Solutions Center at support brother com manuals To specify the number of copies you want scan the Number of copies barcode and then scan the barcodes under For entering numbers to specify a three digit number Example Specify numbers by scanning the following barcodes 7i 0 0 7 15i 0 1 5 To change the setting for the num...

Page 49: ... is important to design templates to meet the barcode standard or protocol requirements The label size and barcode position must be correct for the number and type of characters sent from the barcode scanner A barcode in the template cannot be created or scanned if the barcode with the inserted data does not fit entirely within the label s printable image area b When you transfer data to Configura...

Page 50: ... manuals To specify the number of copies you want scan the Number of copies barcode and then scan the barcodes under For entering numbers to specify a three digit number The setting is automatically applied when three digits have been specified Example Specify numbers by scanning the following barcodes 7i 0 0 7 15i 0 1 5 To change the setting for the number of copies scan the Number of copies barc...

Page 51: ... want inserted into the barcode object in the selected downloaded template from step f Example h Scan the Begin printing barcode to send the command to start printing i The barcode in the printed template will contain the data from the barcode scanned in step g Example CODE128 9 digit ...

Page 52: ... see List of Barcodes for the P touch Template Function on page 121 a Use P touch Editor to create a template and connect to a database file You can link as many columns to a text and barcode objects in the template as needed Note Make sure the keywords are included in the leftmost column A but do not link any text or barcode object in the template with field A if you do not need that data on the ...

Page 53: ...eference English only from the Brother Solutions Center at support brother com manuals To specify the number of copies you want to print scan the Number of copies barcode and then scan the barcodes under For entering numbers to specify a three digit number The setting is automatically applied when three digits have been specified Example Specify numbers by scanning the following barcodes 7i 0 0 7 ...

Page 54: ... step d Example i Scan the Delimiter barcode to send the command to start searching the downloaded database for the scanned keyword j Scan the Begin printing barcode to send the command to start printing Note You can use P touch Editor to create and print a label with a single barcode for steps i and j Example k The printer will print the template with the data inserted from the database record fo...

Page 55: ...ement while printing Text Numbering Serialising 6 a Use P touch Editor to create or open a template and select a text object that you want to automatically increment while printing Example b Highlight or drag the cursor over a group of numbers and letters within the text object that you want to increment maximum of 15 The selected group is called the Numbering field c Right click the Numbering fie...

Page 56: ...ng b Right click the barcode object and select Properties The Bar Code Properties window appears c Highlight or drag the cursor over a group of numbers and letters within the barcode object that you want to increment maximum of 15 The selected group is called the Numbering field Note The Numbering button is enabled after a group of numbers and letters are highlighted d Click Numbering and then cli...

Page 57: ...e serialised barcode and then scan the barcodes under For entering numbers with the number of copies you want to print three digits Example For five copies specify the three digit numbers by scanning barcodes for 0 0 5 Note Follow the P touch Template mode basic operation procedures to start printing For further information see Standard Template Printing on page 39 to Database Lookup Printing on p...

Page 58: ... executed using P touch Editor The accuracy of the Crop Print feature depends on the user s environment printing material and label content Clear black and white barcodes are recommended Some labels may not print correctly or may differ from the original data if the conditions are not optimal For more information visit the Brother support website at support brother com Other Functions 7 A4 Le er A...

Page 59: ...8 UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 QR code 1 Datamatrix GS1 Datamatrix 1 PDF417 1 MaxiCode 1 1 Available for shipping labels Barcode Specification Property Specification Vertical width 5mm minimum Horizontal width The narrowest bar 0 5mm minimum Margin 10 times the narrowest bar width minimum Colour Black Background colour White Cell width widest bar 0 5mm minimum ...

Page 60: ...t corner and run down the column continuing at the top of the next column to the right Barcode Layout Correct Barcode Layout Incorrect Barcode Layout Not identified not aligned along the top margin Barcode Conditions for Shipping Labels Item Condition Total barcode number Between 1 9 barcodes Barcode type Use only barcodes compatible with the Crop Print feature Barcode position Make sure barcodes ...

Page 61: ...formed when any of the following conditions are satisfied The label is surrounded by ruled lines The label includes horizontal lines that extend the entire width of the label The label includes vertical lines that extend the full height of the label Correct Barcode Layout ...

Page 62: ...PDF file you want to print b Click File Print c Click the Printer drop down list and then select your printer d In the Page Sizing Handling section select the Actual Size radio button e Under Orientation select the Portrait radio button f Click Properties g Click the Basic tab and do one of the following For Die Cut labels clear the Cut Every check box For Continuous Rolls select the Cut Every che...

Page 63: ...arcodes text and other objects option only 102 mm width paper is listed Note Select the closest label size to match the original size of the crop data We recommend testing a sample before printing a large number of labels k Click OK l Print from the application s print screen IMPORTANT Do not enlarge or reduce the size of the barcode sheet The barcodes may not be identified correctly When printing...

Page 64: ...inting time Note The number of pages is divided among the selected printers If the specified number of pages cannot be evenly divided among the printers it will be divided in the order of the printers as shown a In P touch Editor click File Print b Click Properties c Click the Advanced tab select the Distributed Printing check box and then click Settings 67 67 66 200 ...

Page 65: ...urrent Paper Information The current printer information that was detected appears below Current Paper and Paper Type 2 Select the check box next to the Printer Name you want Note If the selected label width is different from that displayed in the Current Paper column the icon appears Load the printer with the label width specified in Set Width 2 1 ...

Page 66: ...ou want to specify right click them and then click Settings From the Set Width drop down list select the label size The same label size setting is applied to all selected printers Note The settings below Printer Settings and Notes are not available f Click OK to close the label size setting window g Click OK to close the Distributed Printing Settings window Setup is completed h Click OK to close t...

Page 67: ... the P touch Address Book Windows only 66 How to Use P touch Editor Lite Windows only 71 How to Use P touch Transfer Manager and P touch Library Windows only 75 How to Transfer Templates with P touch Transfer Express Windows only 92 How to Update P touch Software 100 ...

Page 68: ...tor 5 2 on the Apps screen or double click the P touch Editor 5 2 icon on the desktop For Windows 10 Click Start P touch Editor 5 2 under Brother P touch or double click the P touch Editor 5 2 icon on the desktop b When P touch Editor starts select whether you want to create a new layout or open an existing layout Note To change how P touch Editor functions when it starts click Tools Options in th...

Page 69: ...ck New Layout or click New Layout and then click 2 To create a new layout using a preset layout double click a category button or select a category button and then click 3 To connect a preset layout to a database select the check box next to Connect Database 4 To open an existing layout click Open 2 1 3 4 ...

Page 70: ...inting To print click File Print from the menu bar or click the Print icon Professional mode This mode allows you to create layouts using a wide range of advanced tools and options Configure the Printing Settings in the Print screen before printing To print click File Print from the menu bar or click the Print icon A In addition click the Print icon B to start printing without changing the printin...

Page 71: ...s an image and save it for future use a Click the Snap mode selection button The Description of Snap mode dialog box appears b Click OK The Snap mode palette appears Transfer Data to the Label Printer 8 To transfer data to the printer you must use P touch Transfer Manager For more information see P touch Transfer Manager on page 75 ...

Page 72: ...acintosh HD Applications and then double click the P touch Editor application icon Note When using a Mac you cannot transfer label data created using P touch Editor to the printer When P touch Editor starts select whether you want to create a new layout or open an existing layout ...

Page 73: ...ages The Standard mode consists of the following sections 1 Toolbar 2 Label Inspector 3 Database Connection Area 4 Object Inspector 5 Layout Window Transfer Data to the Label Printer 8 To transfer data to the printer you must use a Windows computer For more information see P touch Transfer Manager on page 75 1 2 3 4 5 ...

Page 74: ...or double click the P touch Address Book 1 3 shortcut icon on the desktop For Windows 8 Windows 8 1 Click P touch Address Book 1 3 on the Apps screen or double click the P touch Address Book 1 3 icon on the desktop For Windows 10 Click Start P touch Address Book 1 3 under Brother P touch or double click the P touch Address Book 1 3 icon on the desktop b When the P touch Address Book is launched th...

Page 75: ...eate a New Contact is selected the Layout Window appears When Import Contacts from a CSV File or Import Contacts from Outlook is selected you can import contacts in other formats Click the Open Help button to open the P touch Address Book Help files The P touch Address Book Help offers detailed information on available features and explains how to use the P touch Address Book ...

Page 76: ...nt for text formatting 4 Layout Style Selection View Displays layout styles stored in the folder 5 Layout Work Area Used to display or edit a layout that uses the layout style in the Layout Style Selection view 6 Contact List Combo Box Displays the contact list that is currently specified You can choose from Personal Business Other1 Other2 and Other3 7 Index Tab You can search within the field in ...

Page 77: ...ss Book Windows only 69 9 Create a New Contact 9 This section explains how to create a new contact a Click File New Contact or click the New Contact button The New Contact dialog box appears b Enter the new contact information 1 2 ...

Page 78: ...ion Previous Displays the previous contact Next Displays the next contact New Contact Displays the form window for a new contact Delete Contact Deletes the contact that is currently selected Image Allows you to insert an image for a contact from a file or a camera currently connected to the computer The following file types are supported Bitmap bmp dib JPEG file jpg jpeg TIFF file uncompressed tif...

Page 79: ...e is connected a dialog box appears on the computer screen For Windows 7 Windows 8 Windows 8 1 Windows 10 click Open folder to view files and then double click PTLITE10 P touch Editor Lite starts The printer must be set to P touch Editor Lite mode Press and hold the Editor Lite Button until the Editor Lite LED turns on Layout Window 1 Command Toolbar 2 Properties Toolbar 3 Label View How to Use P ...

Page 80: ...ymbols Inserts a frame Temporarily change the mode to use P touch Editor and then exit P touch Editor Lite which will start P touch Editor P touch Editor and the printer driver must be installed Displays the menu The menu includes all P touch Editor Lite functions Minimises P touch Editor Lite Exits P touch Editor Lite Icon Function Click to change the font Click to specify the font size You can a...

Page 81: ...bel area s border and then drag it when the blue line appears To adjust the size of the P touch Editor Lite window move the pointer over an edge of the window and drag it when the pointer changes to an arrow Guidelines are sometimes displayed when moving objects They are shown when the object is aligned at the left right top or bottom edge of the Printable area or in the centre In the illustration...

Page 82: ...r letter on each label Click to the right of the Print button and click Print Options Select the Numbering box and enter the number of labels for printing in the Count field Click the Print button Change Image Select the image and click Change Image to replace the current image with a different image Rotate Rotate objects to 0 90 180 or 270 Order Select one of the objects and click Order then sele...

Page 83: ...h Template Transfer the Template to P touch Transfer Manager 11 To use P touch Transfer Manager you must first transfer templates created in P touch Editor to P touch Transfer Manager a In P touch Editor open the template you want b Click File Transfer Template Transfer When P touch Transfer Manager starts the Main window appears Note The following method can also be used to start the P touch Tran...

Page 84: ...hich printer the data will be transferred to When you select a printer only the data that can be sent to the selected printer appears in the data list 4 Folder List Displays a list of folders and printers When you select a folder the templates in the selected folder appear in the template list If you select a printer the current templates and other data stored in the printer appear 5 Template List...

Page 85: ...nter Changes the file type of the data to be transferred to other applications Select PDZ when transferring the data using Transfer Express USB The available interfaces differ depending on your model Backup Retrieves the templates and other data saved in the printer and saves it on the computer Open Opens the selected template Search Allows you to search for templates or other data registered to P...

Page 86: ...B and turn the printer on The printer model name appears next to a printer icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear Note If a printer is disconnected or offline it does not appear in the folder view Before transferring data check that the computer and the printer are correctly connected via a USB cable an...

Page 87: ...e new folder Transfer Function Specification Data type Maximum number of transferable items Restriction details Template 99 Each template can contain a maximum of 50 objects Database 99 Only csv files can be transferred Each csv file can contain a maximum of 65000 records Image transferred symbols 99 Only bmp files can be transferred Monochrome bmp files are recommended The size limit is 1296 1296...

Page 88: ...ble space 1 1 The available space that appears in RomFree byte may be different from the actual available space You can view the templates and other data by selecting The folder in the Configurations folder All Contents One of the categories under Filter such as Layouts When transferring multiple templates or other data drag all files you want to transfer and place them in the new folder Each file...

Page 89: ...late will overwrite the old one You can confirm the templates key number assignments saved in the printer by backing up the templates or other data For more information see Back up Templates or Other Data Saved in the Label Printer on page 83 If the printer memory is full remove one or more templates from the printer s memory For more information see Back up Templates or Other Data Saved in the La...

Page 90: ...d then click Transfer A confirmation message appears Note You can also transfer individual items to the printer without adding them to a folder Select the template or other data that you want to transfer and then click Transfer Multiple items and folders can be selected and transferred in one operation h Click OK The selected items are transferred to the printer ...

Page 91: ...rable between different models a Connect the computer and the printer and turn the printer ON The printer model name appears next to a printer icon in the folder view If you select the printer in the folder view the current templates and other data stored in the printer appear b Select the printer to back up from and then click Backup A confirmation message appears c Click OK A new folder is creat...

Page 92: ...e all templates or other data saved on the printer a Connect the computer and the printer and turn the printer on The printer model name appears next to a printer icon in the folder view b Right click the printer and then select Delete All A confirmation message appears c Click OK All templates and other data saved in the printer is deleted ...

Page 93: ... printer to the computer select Configurations in the P touch Transfer Manager window and then select the template to save Note You can select multiple templates at the same time c Click File Save Transfer File IMPORTANT The Save Transfer File button appears only if the printer is disconnected from the computer or offline Note If you click Save Transfer File after selecting Configurations all temp...

Page 94: ... screen click P touch Library 2 3 For Windows 10 Click Start P touch Library 2 3 under Brother P touch When P touch Library starts the Main window appears Main window 11 1 Menu Bar Provides access to all available commands which are grouped under each menu title File Edit View Tool and Help according to their functions 2 Toolbar Provides access to frequently used commands 3 Folder List Displays a ...

Page 95: ...older 5 Preview Displays a preview of the templates selected in the templates list Explanations of the Toolbar Icons Icon Button name Function Open Opens the selected template Print Prints the selected template with the printer Search Allows you to search for templates registered to P touch Library Display Style Changes the file display style ...

Page 96: ...fer Manager and P touch Library Windows only 88 11 Open and Edit Templates 11 Select the template you want to open or edit and then click Open The program associated with the template launches allowing you to edit the template ...

Page 97: ...How to Use P touch Transfer Manager and P touch Library Windows only 89 11 Print Templates 11 Select the template you want to print and then click Print The connected printer prints the template ...

Page 98: ...e search results are displayed Settings Details Multiple Parameters Determines how the program searches when multiple criteria are specified If you select AND the program searches for files that satisfy all of the criteria If you select OR the program searches for files that satisfy any of the criteria Name Search for a template by specifying the file name Type Search for a template by specifying ...

Page 99: ...Library by dragging and dropping them into the All Contents folder or to the folder list You can also configure P touch Editor to register templates to P touch Library automatically using the following procedure 1 From the P touch Editor menu select Tools Options 2 In the Options dialog box click General Registration Settings 3 Select the timing for registering templates created with P touch Edito...

Page 100: ...g template will be overwritten with the new one This function requires a USB connection Preparing P touch Transfer Express 12 You must prepare P touch Transfer Express for transferring templates to a printer IMPORTANT The printer driver must be installed before using Transfer Express P touch Transfer Express is available only in English To download the latest version of P touch Transfer Express vi...

Page 101: ...touch P touch Tools P touch Transfer Manager 2 3 to start P touch Transfer Manager and then dragging the lbx file to the P touch Transfer Manager window For Windows 8 Windows 8 1 The template can also be transferred to P touch Transfer Manager by clicking P touch Transfer Manager 2 3 on the Apps screen to start P touch Transfer Manager and then dragging the lbx file to the P touch Transfer Manager...

Page 102: ... 94 12 Save the Template as a Transfer Package File pdz 12 To create a file in a format that can be used by P touch Transfer Express save the template as a Transfer Package file pdz a In the folder view select Configurations b Select the templates you want to distribute ...

Page 103: ...nter is disconnected from the computer or offline Note If you click Save Transfer File after selecting Configurations or a created folder all templates in the folder are saved as the Transfer Package file pdz You can combine multiple templates into a single Transfer Package file pdz d Type the name and then click Save The template is saved as a Transfer Package file pdz ...

Page 104: ...eady have P touch Transfer Express downloaded it is not necessary for the administrator to send the Transfer Express folder In this case you can simply move the distributed Transfer Package file to the downloaded folder and then double click PtTrExp exe a Move the Transfer Package file pdz to the downloads folder b Distribute all the files in the downloads folder to others ...

Page 105: ...inter IMPORTANT Do not turn off the power when transferring templates a Turn the printer ON b Using a USB cable connect the printer to the computer c Double click PtTrExp exe which was received from the administrator d Transfer a Transfer Package file pdz to the printer Transferring a single Transfer Package file pdz 1 When there is a single Transfer Package file pdz within the folder containing P...

Page 106: ...ws only 98 12 Transferring multiple Transfer Package files pdz 1 When there are multiple Transfer Package files pdz within the folder containing PtTrExp exe click Browse 2 Select the Transfer Package file you want to transfer and then click Open 3 Click Transfer ...

Page 107: ...How to Transfer Templates with P touch Transfer Express Windows only 99 12 4 Click Yes 5 The transfer of the Transfer Package file begins e When the transfer is complete click OK ...

Page 108: ...ddress Book install the printer driver a Start the P touch Update Software For Windows 7 Double click the P touch Update Software icon Note The following method can also be used to start P touch Update Software Click Start All Programs Brother P touch P touch Update Software For Windows 8 Windows 8 1 Click P touch Update Software on the Apps screen or double click P touch Update Software on the de...

Page 109: ...3 b Click the Computer software update icon c Select the Printer and Language select the check boxes next to P touch Editor and P touch Address Book and then click Install d A message appears indicating that the installation has finished ...

Page 110: ...printer On and connect the USB cable b Start the P touch Update Software For Windows 7 Double click the P touch Update Software icon Note The following method can also be used to start P touch Update Software Click Start All Programs Brother P touch P touch Update Software For Windows 8 Windows 8 1 Click P touch Update Software on the Apps screen or double click P touch Update Software on the desk...

Page 111: ...How to Update P touch Software 103 13 c Click the Machine update icon d Select the Printer make sure that The machine is connected correctly message appears and then click OK ...

Page 112: ...able during data transfer f Check the content to be updated and then click Start to begin the update The firmware update begins IMPORTANT Do not turn the printer off or disconnect the cable during the update process For Mac 13 a Turn the printer On and connect the USB cable b Double click Macintosh HD Applications P touch Update Software and then double click the P touch Update Software applicatio...

Page 113: ...click OK e Select the Language select the check box next to the firmware you want to update to and then click Transfer IMPORTANT Do not turn the printer off or disconnect the cable during data transfer f Check the content you want to update and then click Start to begin the update The firmware update begins Note Do not turn the printer off during the update process ...

Page 114: ...III Reset the Label Printer 107 Maintenance 108 Troubleshooting 110 Product Specifications 118 Software Development Kit 119 Notes on Using P touch Transfer Manager 120 List of Barcodes for the P touch Template Function 121 ...

Page 115: ...ights in orange and the Editor Lite LED flashes in green c Continue holding down the Power Button and press the Cutter Button six times d Release the Power Button The Status LED flashes orange and the Editor Lite LED flashes green four times Then the Status LED lights in orange and the Editor Lite LED lights in green Reset Data Using the Printer Setting Tool 14 You can also use the Printer Setting...

Page 116: ...t using a soft dry cloth Use a cloth slightly damp with water on difficult to remove marks Note Do not use paint thinner benzene alcohol or any other organic solvent These may deform or damage the printer case Clean the Label Outlet 15 If a label causes the machine to jam due to adhesive residue attached to the label outlet disconnect the AC Power Cord from the machine and clean it with a cloth or...

Page 117: ...e adhesive side of the label against the roller and remove the dirt Self Cleaning Print Head 15 The DK Roll thermal recording paper type used with the machine is designed to clean the print head automatically When the DK Roll passes the print head during printing and label feeding the print head is cleaned ...

Page 118: ...lect the correct printer driver For more information see Install Printer Drivers and Software on a Computer on page 9 Connect the printer to a computer or mobile device For more information see Connect the Label Printer to a Computer on page 9 Close the DK Roll Compartment Cover completely Insert a DK Roll correctly For more information see Load the DK Roll on page 5 If you still have problems rea...

Page 119: ... Lite mode Receiving data Cancelling the print job The DK Roll Compartment Cover is open Close the DK Roll Compartment Cover correctly The printer settings are being reset For more information see Reset All Settings to the Factory Settings Using the Label Printer Buttons on page 107 System Off mode If the orange light flashes at 0 5 second intervals the printer is in Cooling mode Data overwrite mo...

Page 120: ...age error USB host unsupported device connection error Three times for 2 5 seconds USB host hub connection error Flashes rapidly 1 System error When you press a button other than the Power Button the flash pattern changes according to the cause of the error Contact Brother customer service Status LED Editor Lite LED Condition ...

Page 121: ... on page 109 A data transmission error appears on the computer Is the printer in cooling mode the Status LED is flashing in orange Wait until the Status LED stops flashing and then try printing again Labels are jammed in the cutter Contact Brother customer service The label is not ejected correctly after printing Check that the Label Output Slot is not blocked Check that the DK Roll is set correct...

Page 122: ...Cover closed and press the Power Button The cutter moves back to the normal position and the printer turns off automatically After the printer is Off check the label outlet and remove any jammed labels Contact Brother customer service Unable to reset an error To reset an error 1 Open the DK Roll Compartment Cover and then close it 2 If the error is not reset press the Cutter Button 3 If the error ...

Page 123: ...data is received For Windows 8 Windows 8 1 Open the printer properties by clicking Control Panel in the Apps screen Hardware and Sound Devices and Printers right clicking the printer you want to set up and then clicking Printing preferences Click the Other tab and select the option After one page of data is received For Windows 10 Open the printer properties by clicking Start Settings Devices Prin...

Page 124: ...ter you want to set up and then clicking Printing preferences For Windows 8 Windows 8 1 To display the Quality options open the printer properties by clicking Control Panel in the Apps screen Hardware and Sound Devices and Printers right clicking the printer you want to set up and then clicking Printing preferences For Windows 10 To display the Quality options open the printer properties by clicki...

Page 125: ...not know the version number of the firmware for the printer To check for the latest firmware 1 Turn your printer on 2 Press and hold the Cutter Button for several seconds to print the report We recommend you use a 62 mm or wider DK Roll I want to confirm whether I am using the latest version of the software Use the P touch Update Software to confirm whether you have the latest version For more inf...

Page 126: ...Depending on your environment you may not be able print in full width For more information visit support brother com Note Label sides may get trimmed if insufficient margins are set Interface USB Version 2 0 Full Speed Peripheral USB Host HID class Power Supply Power Supply 220 V 240 V AC 50 60 Hz 1 2 A Auto Power Off None 1 2 4 8 12 Hours To change the Auto Power Off setting see Change the Label ...

Page 127: ...DK is available Visit the Brother Developer Center brother com product dev The b PAC SDK and the SDKs for mobile devices Android only can also be downloaded The SDKs available are subject to change without notice Software Development Kit 18 ...

Page 128: ... with the printer A P touch Editor layout that uses the split printing function enlarging the label and printing it on two or more labels cannot be transferred Only the portion of the label within the printable area is printed Fields that overflow the print area may not be printed completely Notes on Transferring Templates 19 The printed label may differ from the image that appears in the preview ...

Page 129: ...printer c Scan the P touch template command barcode to specify new settings or clear the previous settings d Scan the Basic settings barcode to specify the setting you want e Specify the appropriate settings A B or C A Standard Template Printing 20 1 Scan the Preset template number barcode B Advanced Template Printing 20 1 Scan the Select template barcode and then scan the barcodes under For enter...

Page 130: ...refix Character to the factory settings in the P touch Template Settings tool Make sure you print the barcodes at a high resolution so that the barcode scanner can read them correctly to print the labels you want P touch template command initialise begin specifying settings Basic settings Auto cut on Cut every one label Cut at end on 20 Auto cut on Cut every two labels Cut at end on 20 Auto cut of...

Page 131: ...the P touch Template Function 123 20 For entering numbers 1 Preset template number 1 20 2 20 3 20 4 20 5 20 6 20 7 20 8 20 9 20 0 20 00 20 Preset template 1 20 Preset template 2 20 Preset template 3 20 Preset template 4 20 ...

Page 132: ...d when three digits have been specified To change settings scan the Number of copies barcode again when changing the number of copies or scan the Select template barcode again when changing the template number and then scan the barcodes for the new three digit number Preset template 5 20 Preset template 6 20 Preset template 7 20 Preset template 8 20 Preset template 9 20 Preset template 10 20 Selec...

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