background image

Chapter 7

52

Multi-line connections (PBX)

7

We suggest you ask the company who 
installed your PBX to connect your machine. 
If you have a multi line system we suggest 
you ask the installer to connect the unit to the 
last line on the system. This prevents the 
machine being activated each time the 
system receives telephone calls. If all 
incoming calls will be answered by a 
switchboard operator we recommend that 
you set the Receive Mode to 

Manual

.

We cannot guarantee that your machine will 
operate properly under all circumstances 
when connected to a PBX. Any difficulties 
with sending or receiving faxes should be 
reported first to the company who handles 
your PBX.

External and extension 
telephones

7

Connecting an external or 
extension telephone

7

You can connect a separate telephone or 
telephone answering device directly to your 
machine as shown in the diagram below.

Connect the telephone line cord to the jack 
labeled EXT.

 

1 Extension telephone

2 External telephone

When you are using an external or extension 
telephone, the LCD shows 

Telephone

.

Using external and extension 
telephones

7

If you answer a fax call on an extension or an 
external telephone connected to the EXT. 
jack of the machine, you can make your 
machine take the call by using the Fax 
Receive Code. When you press the Fax 
Receive Code 

l

5 1

, the machine starts to 

receive the fax.

If the machine answers a voice call and 
pseudo/double-rings for you to take over, use 
the Telephone Answer Code 

#

 

5

 

1

 to take the 

call at an extension telephone. (See 

F/T Ring 

Time (Fax/Tel mode only)

on page 40.)

1

2

Summary of Contents for MFC MFC-465CN

Page 1: ...USER S GUIDE MFC 465CN Version A ...

Page 2: ...t on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancements...

Page 3: ... the Brother Warranty Registration And Test Sheet or for your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software documents and utilities read FAQs and troubl...

Page 4: ... Center Locator USA only For the location of a Brother authorized service center call 1 800 284 4357 Service Center Locations Canada only For the location of a Brother authorized service center call 1 877 BROTHER ...

Page 5: ...LL 6255 1 800 947 1445 fax http www brothermall com In Canada 1 877 BROTHER http www brother ca Description Item Ink Cartridge Standard black LC51BK Prints approx 500 pages Ink Cartridge cyan blue LC51C Prints approx 400 pages Ink Cartridge magenta red LC51M Prints approx 400 pages Ink Cartridge yellow LC51Y Prints approx 400 pages Premium Glossy Photo Paper Letter size 20 sheets 4 6 size 20 sheet...

Page 6: ... LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL ...

Page 7: ...evice or software used with this Product including but not limited to damage resulting from use of non Brother brand parts and Consumable and Accessory Items 4 Consumable and Accessory Items that expired in accordance with a rated life 5 Problems arising from other than defects in materials or workmanship and 6 Normal Periodic Maintenance Items such as Paper Feeding Kit Fuser and Laser Units This ...

Page 8: ...rn your original Product to Brother within five 5 business days ii the problems with your original Product are not covered by the limited warranty iii the proper packaging instructions are not followed and has caused damage to the product or iv the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase bill of sale The repla...

Page 9: ...ransport will cause severe damage to the Laser MFC Fax machine and will void the Warranty For inkjet units When shipping your Inkjet MFC Fax machine remove the ink cartridges and replace them with the original protective parts If original protective parts are not available leave ink cartridges installed Please avoid shipping the unit without original protective parts or ink cartridges Damage to yo...

Page 10: ...her media 11 Recommended media 11 Handling and using media 11 Choosing the right media 12 Loading paper and other media 14 Loading envelopes and post cards 16 Loading photo paper 17 Removing small printouts from the machine 18 Printable area 19 3 General setup 20 On Off key 20 Turning the machine off 20 Turning the machine on 20 On Off setting 20 Mode Timer 21 Paper settings 22 Paper Type 22 Paper...

Page 11: ...nly 34 Real time transmission 34 Overseas Mode 35 Delayed Faxing Black White only 35 Delayed Batch Transmission Black White only 35 Checking and canceling waiting jobs 35 Setting your changes as the new default 36 Restoring all settings to the factory settings 36 Sending a fax manually 36 Sending a fax at the end of a conversation 36 Out of Memory message 37 6 Receiving a Fax 38 Receive modes 38 C...

Page 12: ...er cordless external telephone 53 Using remote codes 53 8 Dialing and storing numbers 54 How to Dial 54 Manual dialing 54 Speed Dialing 54 Search 54 Fax Redial 55 Outgoing Call 55 Caller ID history 55 Storing numbers 56 Storing a pause 56 Storing Speed Dial numbers 56 Changing Speed Dial names or numbers 58 Setting up groups for broadcasting 59 Dialing Access codes and credit card numbers 60 9 Adv...

Page 13: ...p for polled transmit 72 Section III Copy 12 Making copies 74 How to copy 74 Entering Copy mode 74 Making a single copy 74 Making multiple copies 74 Stop copying 74 Copy settings 75 Changing copy quality 75 Enlarging or reducing the image copied 75 Making N in 1 copies or a poster page layout 76 Sorting copies using the ADF 77 Adjusting Brightness Contrast and Color 77 Paper Options 78 Setting you...

Page 14: ...arch by Date 90 Print All Photos 90 Slide show 90 Trimming 91 DPOF printing 91 PhotoCapture Center print settings 92 Print Quality 93 Paper options 93 Adjusting Brightness Contrast and Color 94 Cropping 95 Borderless printing 95 Setting your changes as the new default 95 Restoring all settings to the factory settings 95 Scan to a memory card or USB Flash memory drive 96 Entering Scan mode 96 How t...

Page 15: ... B Troubleshooting and Routine Maintenance 117 Troubleshooting 117 If you are having difficulty with your machine 117 Error messages 123 Error animation 126 Transferring your faxes or Fax Journal report 126 Document jam 128 Printer jam or paper jam 128 Dial Tone 130 Telephone line interference 130 Routine maintenance 131 Replacing the ink cartridges 131 Cleaning the outside of the machine 133 Clea...

Page 16: ...Mode and menu keys 141 Menu table 142 Entering Text 153 D Specifications 154 General 154 Print media 155 Fax 156 Copy 157 PhotoCapture Center 158 PictBridge 159 Scanner 160 Printer 161 Interfaces 162 Computer requirements 163 Consumable items 164 Network LAN 165 E Glossary 166 F Index 170 ...

Page 17: ...Section I General I General Information 2 Loading documents and paper 9 General setup 20 Security features 26 ...

Page 18: ...up and then choose User s Guides in HTML format If you have not installed the software you can find the documentation by following the instructions below a Turn on your PC Insert the Brother CD ROM into your CD ROM drive b If the model name screen appears click your model name General Information 1 Bold Bold typeface identifies specific keys on the machine s control panel Italics Italicized typefa...

Page 19: ...k User s Guide in PDF format This format is recommended for printing the manuals Click to go to the Brother Solutions Center where you can view or download the PDF documents Internet access and PDF Reader software are required How to find Scanning instructions 1 There are several ways you can scan documents You can find the instructions as follows Software User s Guide Scanning For Windows 2000 Pr...

Page 20: ...TML format e Click the documentation you want to read Software User s Guide Network User s Guide How to find Scanning instructions 1 There are several ways you can scan documents You can find the instructions as follows Software User s Guide Scanning For Mac OS X 10 2 4 or greater ControlCenter2 For Mac OS X 10 2 4 or greater Network Scanning For Mac OS X 10 2 4 or greater Presto PageManager User ...

Page 21: ...r Service ndumbers for the USA and Canada click Support Information To access the USA Brother online shopping mall www brothermall com for additional product and services information click Brother Mall com To access the Canada s Brother online shopping mall www brother ca for additional product and services information click Shop Online Canada For the latest news and product support information ht...

Page 22: ...fore dialing if you want to make sure a fax machine will answer and then press Black Start or Color Start Also press this key after picking up the handset of an external telephone during the F T pseudo double ring 3 Mode keys Fax Lets you access Fax mode Scan Lets you access Scan mode Copy Lets you access Copy mode PhotoCapture Lets you access PhotoCapture center mode 4 Menu keys Volume keys d c I...

Page 23: ...k white Also lets you start a scanning operation in color or black white depending on the scanning setting in the ControlCenter software 6 On Off You can turn the machine on and off 7 Stop Exit Stops an operation or exits from a menu 8 LCD liquid crystal display Displays messages on the screen to help you set up and use your machine Also you can adjust the angle of the LCD display by lifting it 9 ...

Page 24: ...ange a setting in the machine In this example the Mode Timer setting is changed from 2 minutes to 30 seconds a Press Menu b Press a or b to choose General Setup c Press OK d Press a or b to choose Mode Timer e Press OK f Press a or b to choose 30 Secs g Press OK You can see the current setting on the LCD h Press Stop Exit 1 3 2 4 OK Select Press MENU Fax LAN Print Reports Machine Info General Setu...

Page 25: ...ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents written with ink are completely dry a Fan the pages well Make sure you put the documents face down top edge first in the ADF until you feel them touch the feed roller b Adjust the paper guides to fit the width of your documents c Unfold the ADF Document Output Support Flap 1 CAUTION DO NOT lea...

Page 26: ...AUTION If you are scanning a book or thick document DO NOT slam the cover down or press on it Scannable area 2 The scannable area depends on the settings in the application you are using The figures below show the areas you cannot scan on paper Length Up to 11 7 in 297 mm Width Up to 8 5 in 215 9 mm Weight Up to 4 4 lb 2 kg Usage Document Size Top 1 Bottom 2 Left 3 Right 4 Fax Letter 0 12 in 3 mm ...

Page 27: ...face may not be completely dry and may stain your fingers Recommended media 2 To get the best print quality we suggest using Brother paper See table below We recommend using 3M Transparency Film when you print on transparencies Handling and using media 2 Store paper in its original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat The coated side of p...

Page 28: ...16 356 mm Yes Yes Yes Executive 7 1 4 10 1 2 in 184 267 mm Yes JIS B5 7 2 10 1 in 182 257 mm Yes A5 5 8 8 3 in 148 210 mm Yes Yes A6 4 1 5 8 in 105 148 mm Yes Cards Photo 4 6 in 10 15 cm Yes Yes Yes Photo L 3 1 2 5 in 89 127 mm Yes Photo 2L 5 7 in 13 18 cm Yes Yes Index Card 5 8 in 127 203 mm Yes Post Card 1 3 9 5 8 in 100 148 mm Yes Post Card 2 Double 5 8 7 9 in 148 200 mm Yes Envelopes C5 Envelo...

Page 29: ... of sheets Cut Sheet Plain Paper 17 to 32 lb 64 to 120 g m2 0 003 to 0 006 in 0 08 to 0 15 mm 100 1 Inkjet Paper 17 to 53 lb 64 to 200 g m2 0 003 to 0 01 in 0 08 to 0 25 mm 20 Glossy Paper Up to 58 lb Up to 220 g m2 Up to 0 01 in Up to 0 25 mm 20 2 Cards Photo 4 6 Up to 58 lb Up to 220 g m2 Up to 0 01 in Up to 0 25 mm 20 2 Index Card Up to 32 lb Up to 120 g m2 Up to 0 006 in Up to 0 15 mm 30 Post ...

Page 30: ... paper support flap is open close it and then pull the paper tray completely out of the machine Lift the output paper tray cover 1 b Press and slide the paper side guides 1 and paper length guide 2 to fit the paper size c Fan the stack of paper well to avoid paper jams and misfeeds Note Always make sure that the paper is not curled 1 1 2 ...

Page 31: ...versal guide release button as you slide out the front of the paper tray e Gently adjust the paper side guides to the paper with both hands Make sure the paper side guides touch the sides of the paper Note Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems f Close the output paper tray cover g Slowly push the paper tray completely into ...

Page 32: ...95 g m2 Some envelopes need margin settings to be set in the application Make sure you do a test print first CAUTION DO NOT use any of the following types of envelopes as they will cause paper feed problems That are of a baggy construction That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally you may experience paper feed problems...

Page 33: ...r length guide 2 to fit the size of the envelopes or post cards If you have problems when printing on envelopes try the following suggestions 2 a Open the envelope flap b Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing c Adjust the size and margin in your application Loading photo paper 2 Note In Canada the photo bypass tray is called...

Page 34: ... of the paper Note Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems Always make sure that the paper is not curled d When you have finished printing photos return the photo bypass tray to the normal printing position Press the photo bypass tray release button with your left thumb and pull the photo bypass tray forward until it clicks R...

Page 35: ... paper and envelopes The machine can only print in the shaded areas when the Borderless print feature is available and turned on Note The Borderless feature is not available for envelopes Cut Sheet Paper Envelopes Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Envelopes 0 47 in 12 mm 0 95 in 24 mm 0 12 in 3 mm 0 12 in 3 mm 3 4 1 2 3 4 1 2 ...

Page 36: ... the On Off key On Off setting 3 You can customize the machine s On Off key The factory setting is Fax Receive Off Your machine will not work when it is switched off but it will clean the print head periodically If you turn this setting to Fax Receive On you can receive faxes or calls even when the machine is switched off See On Off key on this page a Press Menu b Press a or b to choose General Se...

Page 37: ...ion before it returns to Fax mode If you choose Off the machine stays in the mode you used last a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose Mode Timer Press OK d Press a or b to choose 0 Sec 30 Secs 1 Min 2 Mins 5 Mins or Off Press OK e Press Stop Exit On Off setting Receive mode Available operations Fax Receive Off factory setting No machine operations wi...

Page 38: ...t of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 3 You can use five sizes of paper for printing copies Letter Legal A4 A5 and 4 6 in 10 15 cm and three sizes for printing faxes Letter Legal and A4 When you change the size of paper you load in the machine you will need to change the paper size setting at the same tim...

Page 39: ...op Exit Beeper Volume 3 When the beeper is on the machine will beep when you press a key make a mistake or after you send or receive a fax You can choose a range of volume levels from High to Off a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose Volume Press OK d Press a or b to choose Beeper Press OK e Press a or b to choose Low Med High or Off Press OK f Press...

Page 40: ... sharper and more vivid display If you are having difficulty reading the LCD try changing the contrast setting a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose LCD Settings Press OK d Press a or b to choose LCD Contrast Press OK e Press a or b to choose Light Med or Dark Press OK f Press Stop Exit Setting the backlight brightness 3 You can adjust the brightness...

Page 41: ...feature The machine can print scan and receive faxes and voice calls when the LCD is off a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose LCD Settings Press OK d Press a or b to choose Off Timer Press OK e Press a or b to choose 1 Min 2 Mins 3 Mins 5 Mins 10 Mins 30 Mins or Off Press OK f Press Stop Exit Note When the display is off you can press any key to tur...

Page 42: ...C printing Scanning PhotoCapture Operation from Control panel Note If you forget the TX Lock password please call Brother Customer Service Setting and changing the TX Lock password 4 Note If you have already set the password you will not need to set it again Setting up the password 4 a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Miscellaneous Press OK d Press a or b t...

Page 43: ...ess a or b to choose Miscellaneous Press OK d Press a or b to choose TX Lock Press OK e Press a or b to choose Set TX Lock Press OK f Enter the registered 4 digit password Press OK The machine goes offline and the LCD shows TX Lock Mode Turning TX Lock off 4 a Press Menu b Enter the registered 4 digit password Press OK TX lock is automatically turned off Note If you enter the wrong password the LC...

Page 44: ...Chapter 4 28 ...

Page 45: ...Section II Fax II Sending a fax 30 Receiving a Fax 38 Telephone Services and External devices 43 Dialing and storing numbers 54 Advanced fax operations Black White only 61 Printing Reports 69 Polling 71 ...

Page 46: ...e 36 Factory Reset See page 36 When the option you want is highlighted press OK Faxing from the ADF 5 a Press Fax b Put the document face down in the ADF See Using the ADF on page 9 c Enter the fax number using the dial pad Speed Dial or Search d Press Black Start or Color Start The machine starts scanning the document Note To cancel press Stop Exit If you send a black white fax when the memory is...

Page 47: ...ass Press OK The machine starts scanning the page Repeat steps e and f for each additional page Faxing A4 size documents from the scanner glass 5 When documents are A4 size you need to set Scan Size to A4 If you do not the bottom portion of the faxes will be missing a Press Fax b Press a or b to choose Scan Size Press OK c Press a or b to choose A4 Press OK Note You can save the setting you use mo...

Page 48: ...rent numbers The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum numbers available you will not be able to use dual access and delayed fax If the memory is full press Stop Exit to stop the job If more than one page has been scanned press Black Start to send the portion that is in the memory Ca...

Page 49: ...page 36 Contrast 5 If your document is very light or very dark you may want to change the contrast For most documents the factory setting Auto can be used It automatically chooses the suitable contrast for your document Use Light when sending a light document Use Dark when sending a dark document a Press Fax b Press a or b to choose Contrast Press OK c Press a or b to choose Auto Light or Dark Pre...

Page 50: ...en as soon as the telephone line is free the machine will start dialing and sending If the memory is full or you are sending a color fax the machine will send the document in real time even if Real Time TX is set to Off Sometimes you may want to send an important document immediately without waiting for memory transmission You can turn on Real Time TX a Press Fax b Press a or b to choose Real Time...

Page 51: ...t of data that is printed on each page Delayed Batch Transmission Black White only 5 Before sending the delayed faxes your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time a Press Fax b Press a or b to choo...

Page 52: ... Reset Press OK c Press 1 to choose Yes d Press Stop Exit Sending a fax manually 5 Manual transmission lets you hear the dialing ringing and fax receiving tones while sending a fax a Press Fax b Load your document c To listen for a dial tone press Hook or pick up the handset of an external telephone d Dial the fax number e When you hear the fax tone press Black Start or Color Start If you are usin...

Page 53: ... of Memory message while scanning a subsequent page you will have the option to press Black Start to send the pages scanned so far or to press Stop Exit to cancel the operation Note If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory you can send the fax in real time See Real time transmission on page 34 ...

Page 54: ...r b to choose Initial Setup Press OK c Press a or b to choose Receive Mode Press OK d Press a or b to choose Fax Only Fax Tel External TAD or Manual Press OK e Press Stop Exit The LCD will display the current receive mode Receiving a Fax 6 Do you use a Distinctive Ring subscriber service Yes Yes See Distinctive Ring Fax Only No Yes No No No Yes Manual Yes External TAD No Fax Tel Are you connecting...

Page 55: ...ng Time Fax Tel mode only on page 40 and Ring Delay on page 40 Manual 6 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in manual mode lift the handset of an external telephone or press Hook When you hear fax tones short repeating beeps press Black Start or Color Start You can also use the Easy Receive feature to receive fa...

Page 56: ...f you set the Receive Mode to Fax Tel you need to decide how long the machine will signal you with its special pseudo double ring when you have a voice call If it s a fax call the machine receives the fax This pseudo double ring happens after the initial ringing from the telephone company Only the machine rings and no other telephones on the same line will ring with the special pseudo double ring ...

Page 57: ...ss the fax receive code l 5 1 If you send faxes from a computer on the same telephone line and the machine intercepts them set Easy Receive to Off a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Setup Receive Press OK d Press a or b to choose Easy Receive Press OK e Press a or b to choose On or Off Press OK f Press Stop Exit Additional receiving operations 6 Printing a ...

Page 58: ...y repeating beeps press Black Start or Color Start c Press 2 to receive a fax d Replace the handset of the external telephone Printing a fax from the memory 6 If you have chosen paging or fax storage you can still print a fax from the memory when you are at your machine a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Advanced Fax Operation Press OK d Press a or b to cho...

Page 59: ... lift the handset during the F T Ring Time and then press 5 1 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing l 5 1 Lift the external telephone s handset and then press Hook to answer Fax Tel mode when the power key is off 7 You can change the default setting of the On Off key to Fax Receive On so that you...

Page 60: ...d your voice mail service do one of the following Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as C...

Page 61: ...ctive Ring service before you program the machine to work with it Do you have Voice Mail 7 If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls However the Distinctive Ring feature allows you to use more than one number on your line so both Vo...

Page 62: ...the receive mode is set to Manual automatically You cannot change the receive mode to another mode while the Distinctive Ring is set to on a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Miscellaneous Press OK d Press a or b to choose Distinctive Press OK e Press a or b to choose Set Press OK f Press a or b to choose the stored ring pattern you want to use Press OK You ...

Page 63: ...Canada The Caller ID service varies with different carriers Call your local telephone company to find out about the kind of service available in your area Setting up your area code USA only 7 When returning calls from the caller ID history your machine will automatically dial 1 plus the area code for all calls If your local dialing plan requires that the 1 not be used for calls within your area co...

Page 64: ...und and No Caller ID will appear on the display f Press a or b to scroll through the Caller ID memory to view the Caller ID information The LCD shows the caller s number or name and the date and time of the call g To finish viewing press Stop Exit Note You can also view the Caller ID list by pressing Fax See Caller ID history on page 55 Printing the Caller ID List 7 a Press Menu b Press a or b to ...

Page 65: ...uide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings Note If you do not receive all your faxes shorten the Ring Delay setting on your external TAD If You Subscribe to your Telephone company s Distinctive Ring Service You may connect an external TAD to a separate wall jack only if you subscribe to your ...

Page 66: ...g l 5 1 and Start Note We recommend beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it Special line considerations 7 Roll over telephone lines 7 A roll over telephone system is a group of two or more separat...

Page 67: ... The back of the two line TAD must have two telephone jacks one labeled L1 or L1 L2 and the other labeled L2 You will need at least three telephone line cords the one that came with your machine and two for your external two line TAD You will need a fourth line cord if you add a two line telephone a Put the two line TAD and the two line telephone next to your machine b Plug one end of the telephon...

Page 68: ...xtension telephones 7 Connecting an external or extension telephone 7 You can connect a separate telephone or telephone answering device directly to your machine as shown in the diagram below Connect the telephone line cord to the jack labeled EXT 1 Extension telephone 2 External telephone When you are using an external or extension telephone the LCD shows Telephone Using external and extension te...

Page 69: ...r the chirping sounds then replace the handset See Easy Receive on page 41 Your caller will have to press Start to send the fax Telephone Answer code 7 If you receive a voice call and the machine is in F T mode it will start to sound the F T double ring after the initial ring delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 5 1 make sure you press t...

Page 70: ... when you enter or search a Speed Dial number a number has not been stored at this location Search 8 You can search for names you have stored in the Speed Dial memory a Press Speed Dial You can also choose Speed Dial by pressing Fax b Press a or b to choose Search Press OK c Press a or b to choose Alphabetical Order or Numerical Order Press OK Note Press l to make the LCD font size larger Press to...

Page 71: ...will be stored in the outgoing call history You can choose one of these numbers to fax to add to Speed Dial or delete from the history a Press Redial Pause You can also choose Outgoing Call by pressing Fax b Press a or b to choose the number you want to call Press OK c Do one of the following To send a fax press a or b to choose Send a fax Press OK Press Black Start or Color Start If you want to s...

Page 72: ...f easy dialing Speed Dial and Groups for broadcasting faxes When you dial a Quick Dial number the LCD shows the name if you stored it or the number Note If you lose electrical power the Quick Dial numbers that are in the memory will not be lost Storing a pause 8 Press Redial Pause to put a 3 5 second pause between numbers If you are dialing overseas you can press Redial Pause as many times as need...

Page 73: ...o Speed Dial Press OK d Press a or b to choose the 2 digit Speed Dial location you want to store the number in Press OK e Do one of the following Enter the name up to 16 characters using the dial pad Press OK To help you enter letters see Entering Text on page 153 To store the number without a name press OK f Press OK to confirm the fax or telephone number g Do one of the following Enter the secon...

Page 74: ...l location you want to change Press OK d Do one of the following Press a or b to choose Change Press OK Press a or b to choose Delete Press OK Press 1 to confirm Go to step h Note How to change the stored name or number If you want to change a character press d or c to position the cursor under the character you want to change and then press Clear Back Re enter the character e Do one of the follow...

Page 75: ... e Press a or b to choose Add Number Press OK f Press a or b to choose Alphabetical Order or Numerical Order Press OK g Press a or b to choose the number you want to add Press OK h After you have finished adding numbers by repeating steps e and g press a or b to choose Complete Press OK i Press Stop Exit Note You can print a list of all the Speed Dial numbers Group numbers will be marked in the GR...

Page 76: ... up as separate Speed Dial numbers in any combination You can even include manual dialing using the dial pad See Storing Speed Dial numbers on page 56 For example you might have stored 555 on Speed Dial 03 and 7000 on Speed Dial 02 You can use them both to dial 555 7000 if you press the following keys a Press Speed Dial b Press a or b to choose Search Press OK c Enter 03 Note If you stored 2 numbe...

Page 77: ...ress a or b to choose Advanced Fax Operation Press OK d Press a or b to choose Fwd Page Store Press OK e Press a or b to choose Fax Forward Press OK f Enter the forwarding number up to 20 digits Press OK g Press a or b to choose Backup Print On or Backup Print Off Press OK Note If you choose Backup Print On the machine will also print the fax at your machine so you will have a copy This is the saf...

Page 78: ...ess OK f Enter your pager telephone number followed by up to 20 digits Press OK Do not include the area code if it is the same as that of your machine For example press 1 8 0 0 5 5 5 1 2 3 4 g Do one of the following If your pager needs a PIN enter the PIN press press Redial Pause and then enter your fax number followed by Press OK For example press 1 2 3 4 5 Redial Pause 1 8 0 0 5 5 5 6 7 8 9 If ...

Page 79: ...cally You can then use your PC to view and store these faxes Even if you have turned off your PC at night or on the weekend for example your machine will receive and store your faxes in its memory The number of received faxes that are stored in the memory will appear at the bottom left side of the LCD When you start your PC and the PC FAX Receiving software runs your machine transfers your faxes t...

Page 80: ...ails see Error messages on page 123 When PC Fax Receive is turned on only black white faxes can be received into the memory and sent to the PC Color faxes will be received in real time and printed in color Changing the destination PC 9 a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Advanced Fax Operation Press OK d Press a or b to choose Fwd Page Store Press OK e Press...

Page 81: ...No i Press 2 Print All Fax Yes i Press 1 No i Press 2 If you press 1 faxes in the memory will be erased or printed before the setting changes If a backup copy has already been printed it will not be printed again If you press 2 faxes in the memory will not be erased or printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive fro...

Page 82: ...ing external and extension telephones on page 52 f Press Stop Exit Note You can change your code at any time by entering a new one If you want to make your code inactive press Clear Back in step e to restore the inactive setting l and press OK Using your Remote Access Code 9 a Dial your fax number from a touch tone telephone or another fax machine b When your machine answers enter your remote acce...

Page 83: ... been registered You can register your Fax Forwarding number by entering 4 See Changing your Fax Forwarding number on page 68 Once you have registered the number Fax Forwarding will work 3 Paging 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax messages See Retrieving fax messages on page 68 3 Erase faxes fr...

Page 84: ... pause e Hang up after you hear your machine beep Your machine will call the other fax machine which will then print your fax messages Changing your Fax Forwarding number 9 You can change the default setting of your fax forwarding number from another touch tone telephone or fax machine a Dial your fax number b When your machine answers enter your remote access code 3 digits followed by l at once I...

Page 85: ...r b to choose On On Image Off or Off Image Press OK f Press Stop Exit Fax Journal activity report 10 You can set the machine to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to Off you can still print the report by following the steps on How to print a report on page 70 The factory setting is Every 50 Faxes a Press Menu b Press a or b to ...

Page 86: ...how to quickly program your machine Quick Dial Lists names and numbers stored in the Speed Dial memory in alphabetical or numerical order Fax Journal Lists information about the last incoming and outgoing faxes TX Transmit RX Receive User Settings Lists your settings Network Config Lists your Network settings How to print a report 10 a Press Menu b Press a or b to choose Print Reports Press OK c P...

Page 87: ... shows Dialing Sequential polling Black White only 11 Sequential polling lets you request documents from several fax machines in one operation Afterwards a Sequential Polling Report will be printed a Press Fax b Press a or b to choose Polling RX Press OK c Press a or b to choose On or Off Press OK d Press a or b to choose Broadcasting Press OK e Press a or b to choose Add Number Press OK f Enter a...

Page 88: ...y any other fax machine until you delete it from the memory See Checking and canceling waiting jobs on page 35 Set up for polled transmit 11 a Press Fax b Load your document c Press a or b to choose Polled TX Press OK d Press a or b to choose On or Off Press OK e Press a or b to choose any settings you want to change Press OK After each setting is accepted you can continue to change more settings ...

Page 89: ...Section III Copy III Making copies 74 ...

Page 90: ...Note The default setting is Fax mode You can change the amount of time that the machine stays in Copy mode after the last copy operation See Mode Timer on page 21 Making a single copy 12 a Press Copy b Load your document See Loading documents on page 9 c Press Black Start or Color Start Making multiple copies 12 You can make up to 99 copies a Press Copy b Load your document See Loading documents o...

Page 91: ... be proof read large documents or many copies Normal Normal is the recommended mode for ordinary printouts This produces good copy quality with good copy speed Best Use best mode to copy precise images such as photographs This provides the highest resolution and slowest speed a Press Copy b Load your document c Enter the number of copies you want d Press a or b to choose Quality Press OK e Press a...

Page 92: ...es N in 1 copy is not available P means Portrait and L means Landscape You can only make one poster copy at a time a Press Copy b Load your document c Enter the number of copies you want d Press a or b to choose Page Layout Press OK e Press a or b to choose Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L or Poster 3 x 3 Press OK f If you do not want to change additional settings press Black Start o...

Page 93: ...ith Sort Adjusting Brightness Contrast and Color 12 Brightness 12 You can adjust the copy brightness to make copies darker or lighter a Press Copy b Load your document c Enter the number of copies you want d Press a or b to choose Brightness Press OK e Press d to make a darker copy or press c to make a lighter copy Press OK f If you do not want to change additional settings press Black Start or Co...

Page 94: ... to change additional settings press a or b to choose Exit Press OK If you do not want to change additional settings press Black Start or Color Start Paper Options 12 Paper Type 12 If you are copying on special paper set the machine for the type of paper you are using to get the best print quality a Press Copy b Load your document c Enter the number of copies you want d Press a or b to choose Pape...

Page 95: ... Press OK f If you do not want to change additional settings press Black Start or Color Start Setting your changes as the new default 12 You can save the copy settings for Quality Paper Type Brightness Contrast and Color Adjust that you use most often by setting them the default settings These settings will stay until you change them again a Press Copy b Press a or b to choose your new setting Pre...

Page 96: ...age appears while scanning documents press Stop Exit to cancel or Black Start or Color Start to copy the scanned pages You will need to clear some jobs from the memory before you can continue To free up extra memory do the following Turn off Advanced Fax Operation See Turning off Advanced Fax Operations on page 65 Print the faxes that are in the memory See Printing a fax from the memory on page 42...

Page 97: ...Section IV Walk up Photo PrintingIV PhotoCapture Center Printing photos from a memory card or USB Flash memory drive 82 Printing photos from a camera 98 ...

Page 98: ...Macintosh in the Software User s Guide on the CD ROM Using a memory card or USB Flash memory drive 13 Your Brother machine has media drives slots for use with popular digital camera media CompactFlash Memory Stick Memory Stick Pro SecureDigital MultiMediaCard xD Picture Card and USB Flash memory drives miniSD can be used with a miniSD adapter Memory Stick Duo can be used with a Memory Stick Duo ad...

Page 99: ...n a valid DPOF format See DPOF printing on page 91 Please be aware of the following When printing the INDEX or IMAGE the PhotoCapture Center will print all the valid images even if one or more images have been corrupted The corrupted image will not be printed memory card users Your machine is designed to read memory cards that have been formatted by a digital camera When a digital camera formats a...

Page 100: ... card or USB Flash memory drive is properly inserted PhotoCapture light is off the memory card or USB Flash memory drive is not properly inserted PhotoCapture light is blinking the memory card or USB Flash memory drive is being read or written to CAUTION DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the mach...

Page 101: ...ew your photos on the LCD before you print them If your photos are large files there may be a delay before each photo is displayed on the LCD a Make sure you have put a memory card or USB Flash memory drive in the proper slot Press PhotoCapture b Press a or b to choose View Photo s Press OK c Press d or c to choose your photo Note Instead of scrolling through your photos you can use the dial pad t...

Page 102: ...c Press a or b to choose the paper settings Paper Type or Paper Size Do one of the following If you chose Paper Type press OK and press a or b to choose the type of paper you are using Plain Paper Inkjet Paper Brother Photo or Other Photo Press OK If you chose Paper Size press OK and press a or b to choose the paper size you are using Letter or A4 Press OK If you do not want to change the paper se...

Page 103: ... by pressing l To go back to the original size press l again The Photo Effects feature is supported by technology from Reallusion Inc Auto Correct 13 Auto Correct is available for most photos The machine decides the suitable effect for your photo a Make sure you have put a memory card or USB Flash memory drive in the proper slot Press PhotoCapture b Press a or b to choose Photo Effects Press OK c ...

Page 104: ...oCapture b Press a or b to choose Photo Effects Press OK c Press d or c to choose your photo Press OK d Press a or b to choose Enhance Scenery Press OK e Do one of the following Press OK if you do not want to change any settings Press a or b to adjust the effect level manually Press OK when you have finished f Press a or b to increase or decrease the number of copies g Do one of the following Pres...

Page 105: ... Flash memory drive in the proper slot Press PhotoCapture b Press a or b to choose Photo Effects Press OK c Press d or c to choose your photo Press OK d Press a or b to choose Monochrome Press OK e Press a or b to increase or decrease the number of copies f Do one of the following Press OK and change the print settings See page 92 If you do not want to change any settings press Color Start to prin...

Page 106: ...n print all the photos on your memory card a Make sure you have put a memory card or USB Flash memory drive in the proper slot Press PhotoCapture b Press a or b to choose Print All Photos Press OK c Enter the number of copies you want using the dial pad d Do one of the following Change the print settings See page 92 If you do not want to change any settings press Color Start to print Slide show 13...

Page 107: ...s for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to choose on the digital camera display the images and number of copies you w...

Page 108: ...tal number of photos that will be printed For Print All Photos Print Photos Photo Effects Trimming You can see the number of copies of each photo that will be printed For DPOF printing This does not appear Menu Selections Options 1 Options 2 Page Print Quality Does not appear for DPOF printing Normal Photo 93 Paper Type Plain Paper Inkjet Paper Br other Photo Other Photo 93 Paper Size Letter A4 4 ...

Page 109: ... change additional settings press Color Start to print Paper and print size 13 a Press a or b to choose Paper Size Press OK b Press a or b to choose the paper size you are using Letter 4 x 6 5 x 7 or A4 Press OK c If you chose Letter or A4 press a or b to choose the print size Press OK d If you do not want to change additional settings press Color Start to print True2Life Does not appear when Phot...

Page 110: ...hen go to step f c Press a or b to choose White Balance Sharpness or Color Density Press OK d Press d or c to adjust the degree of the setting Press OK e Do one of the following If you want to customize another color enhancement press a or b to choose another option If you want to change other settings press a or b to choose Exit and then press OK f If you do not want to change additional settings...

Page 111: ...ress a or b to choose Borderless Press OK b Press a or b to choose Off or On Press OK c If you do not want to change additional settings press Color Start to print Setting your changes as the new default 13 You can save the print settings you use most often by setting them as the default settings These settings will stay until you change them again a Press a or b to choose your new setting Press O...

Page 112: ... The factory setting is 150dpi Color and the default file format is PDF File names default to the current date that you set using the control panel keys For details see Quick Setup Guide For example the fifth image scanned on June 1 2007 would be named 06010705 PDF You can change the color and quality a Insert a CompactFlash Memory Stick Memory Stick Pro SecureDigital MultiMediaCard xD Picture Car...

Page 113: ...ou are familiar with the types of errors that can occur while you are using PhotoCapture Center you can easily identify and troubleshoot any problems Hub is Unusable This message will appear if a Hub or USB Flash memory drive with a Hub has been put into the USB direct interface Media Error This message will appear if you put in a memory card that is either bad or not formatted or when there is a ...

Page 114: ...D of your PictBridge compatible camera Depending on your camera some of these settings may not be available 1 See DPOF printing on page 99 for more details 2 If your camera is set to use the Printer Settings Default setting the machine will print your photo using the following settings When your camera does not have any menu selections this setting is also used The names and availability of each s...

Page 115: ...rom your camera When the machine starts printing a photo the LCD will show Printing WARNING To prevent damage to your machine do not connect any device other than a digital camera or USB Flash memory drive to the USB direct interface DPOF printing 14 DPOF stands for Digital Print Order Format Major digital camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Elect...

Page 116: ...to the documentation supplied with your camera for detailed information such as how to switch from PictBridge mode to USB mass storage mode Printing Images 14 Note Remove any memory cards or USB Flash memory drive from the machine before connecting a digital camera a Make sure that your camera is turned off Connect your camera to the USB direct interface 1 on the machine using the USB cable 1 USB ...

Page 117: ...t any problems Out of Memory This message will appear if you are working with images that are too large for the machine s memory Unusable Device This message will appear if you connect a camera which is not in PictBridge mode nor using the USB Mass Storage standard This message can also appear if you connect a broken device to the USB direct interface For more detailed solutions see Error messages...

Page 118: ...Chapter 14 102 ...

Page 119: ...Section V Software V Software and Network features 104 ...

Page 120: ...f you have not installed the software see Viewing Documentation on page 2 a From the Start menu point to Brother MFC XXXX where XXXX is your model number from the programs group then click User s Guides in HTML format b Click SOFTWARE USER S GUIDE or NETWORK USER S GUIDE from the top menu c Click the heading you would like to view from the list at the left of the window For Macintosh a Make sure y...

Page 121: ...Section VI Appendixes VI Safety and Legal 106 Troubleshooting and Routine Maintenance 117 Menu and Features 141 Specifications 154 Glossary 166 ...

Page 122: ...machine near heaters air conditioners refrigerators medical equipment chemicals or water DO NOT expose the machine to direct sunlight excessive heat moisture or dust DO NOT connect your machine to electrical outlets controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory DO NOT connect your machine to electrical outlets on the same circu...

Page 123: ...e Before you clean the inside of the machine make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet Doing this will prevent an electrical shock DO NOT handle the plug with wet hands Doing this might cause an electrical shock Always make sure the plug is fully inserted DO NOT pull on the middle of the AC power cord Doing this might cause an elect...

Page 124: ...e under the document cover or the scanner cover Doing this may cause injury DO NOT put your hands on the edge of the paper tray under the output paper tray cover Doing this may cause injury DO NOT touch the paper feed roller Doing this may cause injury ...

Page 125: ...able substances or any type of spray to clean the inside or outside of the machine Doing this may cause a fire or electrical shock If the machine becomes hot releases smoke or generates any strong smells immediately unplug the machine from the AC power outlet Call Brother Customer Service See Brother numbers on page i If metal objects water or other liquids get inside the machine immediately unplu...

Page 126: ...d on the telephone line or unplug the cords during a lightning storm WARNING IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to people including the following 1 DO NOT use this product near water for example near a bath tub wash bowl kitchen sink or washing machine in a wet bas...

Page 127: ...xes DO NOT place anything in the path of received faxes 13 Wait until pages have exited the machine before picking them up 14 Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in the risk of fire or electric shock Never spill liquid of any kind on the product Do not attempt to service this product yours...

Page 128: ...ructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact t...

Page 129: ...ent This equipment may not be used on coin service lines provided by the telephone company or connected to party lines Brother cannot accept any financial or other responsibilities that may be the result of your use of this information including direct special or consequential damages There are no warranties extended or granted by this document This machine has been certified to comply with FCC st...

Page 130: ...ase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Call the dealer or an experienced radio TV technician for help This transmitter must not be co located or operated in conjunction with any other antenna or transmitter This equipment complies with FCC radiation exposure limits set forth for ...

Page 131: ...not be copied Money Bonds or other certificates of indebtedness Certificates of Deposit Internal Revenue Stamps canceled or uncanceled Selective Service or draft papers Passports United States Canadian Postage Stamps canceled or uncanceled Food Stamps Immigration Papers Checks or drafts drawn by Governmental agencies Identifying badges or insignias Copyrighted works cannot be copied Sections of a ...

Page 132: ...red trademark of NewSoft Technology Corporation Microdrive is a trademark of International Business Machine Corporation CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corporation SanDisk is a licensee of the SD and miniSD trademarks MultiMediaCard is a trademark of Infineon Technologies and licensed to the MultiMediaCard Association xD ...

Page 133: ...correct printer driver has been installed and chosen Make sure that the machine is online Click Start and then Printers and Faxes Right click and choose Brother MFC XXXX where XXXX is your model name and make sure that Use Printer Offline is unchecked Poor print quality Check the print quality See Checking the print quality on page 136 Make sure that the Media Type setting in the printer driver or...

Page 134: ...er support flap See Loading paper and other media on page 14 The machine prints dense lines on the page Check Reverse Order in the Basic tab of the printer driver The printouts are wrinkled In the printer driver Basic tab click Settings and uncheck Bi Directional Printing Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the printer driver are the...

Page 135: ... printed on two pages Turn on Auto Reduction See Printing a reduced incoming fax on page 41 Telephone Line or Connections Difficulty Suggestions Dialing does not work No dial tone Check that the machine is plugged in and that the On Off key is on Check all line cord connections Canada only Change Tone Pulse setting See the Quick Setup Guide Send a fax manually and wait to hear the fax receiving to...

Page 136: ... Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Cleaning the scanner on page 134 Handling Incoming Calls Difficulty Suggestions The machine Hears a voice as a CNG Tone If Easy Receive is set to on your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax mac...

Page 137: ...er is chosen as the primary source In PaperPort 11SE with OCR click File Scan or Get Photo and click Select to choose the Brother TWAIN WIA driver Poor scanning results when using the ADF Try using the scanner glass See Using the scanner glass on page 10 Software Difficulties Difficulty Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program wil...

Page 138: ...nline and in Ready mode Print a Network Configuration list see Reports on page 70 and check the current Network settings printed in this list Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 secon...

Page 139: ...mly close the ink cartridge cover until it clicks Data Remaining Print data is left in the machine s memory Press Stop Exit The machine will cancel the job and clear it from the memory Try to print again Disconnected The other person or other person s fax machine stopped the call Try to send or receive again Document Jam The document was not inserted or fed properly or the document scanned from th...

Page 140: ...ng already contains 999 files Your machine can only save to your memory card or USB flash memory drive if it contains less than 999 files Try deleting unused files to free some space and try again Near Empty One or more of the ink cartridges are running out of ink If a sending machine has a color fax the machine s handshake will ask that the fax be sent as black and white If the sending machine ha...

Page 141: ...off Advanced Fax Operation SeeTurning off Advanced Fax Operations on page 65 Print the faxes that are in the memory See Printing a fax from the memory on page 42 The memory card or USB flash memory drive you are using does not have enough free space to scan the document Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again Paper Jam Paper is...

Page 142: ...if there are any faxes you need to transfer See Transferring Fax Journal report to another fax machine on page 127 Note If there is an error message on the machine s LCD after the faxes have been transferred disconnect the machine from the power source for several minutes and then reconnect it Unusable Device Disconnect device from front connect or turn machine off then on A broken device has been...

Page 143: ...our PC and then turn on PC FAX Receiving on the PC For details see PC FAX receiving for Windows in the Software User s Guide on the CD ROM c Make sure you have set PC Fax Receive on the machine See PC Fax Receive on page 63 If faxes are in the machine s memory when you set up PC Fax Receive the LCD will ask if you want to transfer the faxes to your PC d Do one of the following To transfer all faxe...

Page 144: ... the left d Close the ADF cover e Press Stop Exit Note To avoid document jams close the ADF cover properly by pressing it down in the middle Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the left d Close the document cover e Press Stop Exit Printer jam or paper jam B Take out the jammed pape...

Page 145: ...he jammed paper out of the machine CAUTION DO NOT place the jam clear cover face down as shown in the illustration You may damage the cover and cause paper jams e Put the Jam Clear Cover back on Make sure the cover is set properly f Using both hands use the plastic tabs on both sides of the machine to lift the scanner cover 1 until it locks securely into the open position Make sure that there is n...

Page 146: ...rence B If you are having problems sending or receiving a fax due to possible interference on the telephone line you can change the compatibility setting which reduces the modem speed to minimise errors a Press Menu b Press a or b to choose Fax Press OK c Press a or b to choose Miscellaneous Press OK d Press a or b to choose Compatibility Press OK e Press a or b to choose Normal or Basic Basic red...

Page 147: ... correct order Even though the machine tells you that an ink cartridge is empty there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly a Open the ink cartridge cover If one or more ink cartridges are empty for example Black the LCD shows Ink Empty and Black b Pull the lo...

Page 148: ...heck that the ink cartridges are installed properly WARNING If ink gets in your eyes wash them out with water at once and call a doctor if you are concerned CAUTION DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do ...

Page 149: ...ur investment and obtain premium performance from the Brother machine we strongly recommend the use of Genuine Brother Supplies Cleaning the outside of the machine B CAUTION Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine DO NOT use cleaning materials that contain ammonia DO NOT use isopropyl alcohol to remove dirt fro...

Page 150: ...to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning Cleaning the machine printer platen B WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen 1 If ink is scattered on or around the printer...

Page 151: ... e Put the paper tray firmly back in the machine f Re connect the power cord Cleaning the print head B To maintain good print quality the machine will automatically clean the print head You can start the cleaning process manually if there is a print quality problem Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages You can clean Black...

Page 152: ...lor blocks on the sheet f The LCD asks you if the print quality is OK Do one of the following If all lines are clear and visible press 1 Yes to finish the Print Quality check Go to step j If you can see missing short lines as shown below press 2 to choose No g The LCD asks you if the print quality is OK for black and three colors Press 1 Yes or 2 No h The LCD asks you if you want to start cleaning...

Page 153: ... press 1 Yes to finish the Alignment Check Go to step i If another test print number is a better match for either 600 dpi or 1200 dpi press 2 No to choose it g For 600 dpi press the number of the test print that most closely matches the number 0 sample 1 8 h For 1200 dpi press the number of the test print that most closely matches the number 0 sample 1 8 i Press Stop Exit Checking the ink volume B...

Page 154: ...your warranty CAUTION It is important to allow the machine to park the print head after a print job Listen carefully to the machine before unplugging it to make sure that all mechanical noise has stopped Not allowing the machine to finish this parking process may lead to print problems and possible damage to the print head a Open the ink cartridge cover b Pull the lock release levers down and take...

Page 155: ...the machine from the telephone wall jack and take the telephone line cord out of the machine e Unplug the machine from the AC power outlet f Using both hands use the plastic tabs on both sides of the machine to lift the scanner cover until it locks securely into the open position Then unplug the interface cable from the machine if it is connected g Lift the scanner cover 1 to release the lock Gent...

Page 156: ...w Do not pack the used ink cartridges in the carton Note If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts and printed materials to use with your Exchange machine j Close the carton and tape it shut ...

Page 157: ...ble that begins on page 142 These pages list the menu selections and options Memory storage C Even if there is a power failure you will not lose the settings you have chosen using the Menu key because they are stored permanently Also you will not lose your settings in the PhotoCapture Fax and Copy mode key menus if you have chosen Set New Default You may have to reset the date and time Mode and me...

Page 158: ...rn to Fax mode 21 Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo Transparency Sets the type of paper in the paper tray 22 Paper Size Letter Legal A4 A5 4 x6 Sets the size of the paper in the paper tray 22 Volume Ring Off Low Med High Adjusts the ring volume 23 Beeper Off Low Med High Adjusts the volume level of the beeper 23 Speaker Off Low Med High Adjusts the speaker volume 23 Aut...

Page 159: ...ey press 25 Off Timer Off 1 Min 2 Mins 3 Mins 5 Mins 10 Mins 30 Mins You can set how long the LCD stays on for after the last key press 25 Wallpaper You can choose the wallpaper of the LCD 25 Fax Setup Receive Ring Delay 0 1 2 3 4 Sets the number of rings before the machine answers in Fax Only or Fax Tel mode 40 F T Ring Time 20 Sec 30 Sec 40 Sec 70 Sec Sets the F T pseudo double ring time in Fax ...

Page 160: ...ry 12 Hours Every 24 Hours Every 2 Days Every 7 Days 69 Advanced Fax Operation Fwd Page Store Off Fax Forward Paging Fax Storage PC Fax Receive Sets the machine to forward fax messages to call your pager to store incoming faxes in the memory so you can retrieve them while you are away from your machine or to send faxes to your PC 61 Remote Access Access Code l Set your own code for Remote Retrieva...

Page 161: ...ed in the memory Set up your 3 digit area code only if you do not dial it within your own area code 47 LAN TCP IP BOOT Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs See Network User s Guide on the CD ROM IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 00...

Page 162: ... HD 10B FD 10B HD Chooses the Ethernet link mode Factory Reset Yes No Restores all network settings to the factory default Print Reports Transmission Prints these lists and reports 70 Help List Quick Dial Fax Journal User Settings Network Config Machine Info Serial No Lets you check the serial number of your machine 138 Initial Setup Receive Mode Fax Only Fax Tel External TAD Manual Choose the rec...

Page 163: ...the lightness or darkness of faxes you send 33 Speed Dial Search Alphabetical Order Numerical Order You can dial by pressing only a few keys and Start 54 Set Speed Dial Stores Speed Dial numbers so you can dial by pressing only a few keys and Start 56 Setup Groups Sets up a Group number for Broadcasting 59 Outgoing Call Send a fax Add to Speed Dial Delete You can choose a number from the Outgoing ...

Page 164: ...eas set this to On 35 Scan Size A4 Letter Adjust the scan area of the scanner glass to the size of the document 31 Set New Default Yes No You can save your fax settings 36 Factory Reset Yes No You can restore all settings to the factory settings 36 Level1 Option1 Option2 Option3 Descriptions Page Scan to E mail You can scan a black white or a color document into your E mail application See Softwar...

Page 165: ...ype of document 75 Enlarge Reduce 50 69 A4iA5 78 LGLiLTR 83 LGLiA4 93 A4iLTR 97 LTRiA4 100 104 EXEiLTR 142 A5iA4 186 4 x6 iLTR 198 4 x6 iA4 200 Custom 25 400 You can choose the enlargement or reduction ratio for your type of document 75 Paper Type Plain Paper Inkjet Paper Brother Photo Other Photo Transparency Choose the paper type that matches the paper in the tray 78 Paper Size Letter Legal A4 A...

Page 166: ...tack Sort You can choose to stack or sort multiple copies 77 Page Layout Off 1in1 2in1 P 2in1 L 4in1 P 4in1 L Poster 3x3 You can make N in 1 or Poster copies 76 Set New Default Yes No You can save your copy settings 79 Factory Reset Yes No You can restore all settings to the factory settings 80 Level1 Level2 Level3 Options Descriptions Page The factory settings are shown in Bold with an asterisk 2...

Page 167: ... print settings in the following table You can print an individual image 86 Photo Effects Auto Correct Enhance Skin Tone Enhance Scenery Remove Red Eye Monochrome Sepia You can adjust your photos with these settings 87 Search by Date You can search your photos from date 90 Print All Photos See the print settings in the following table You can print all photos in your memory card or USB Flash memor...

Page 168: ...oose the paper and print size 93 Brightness Does not appear when Photo Effects is chosen Adjusts the brightness 94 Contrast Does not appear when Photo Effects is chosen Adjusts the contrast 94 True2Life Does not appear when Photo Effects is chosen On Off White Balance Adjusts the hue of the white areas 94 Sharpness Enhances the detail of the image Color Density Adjusts the total amount of color in...

Page 169: ...eating letters C If you need to enter a letter that is on the same key as the letter before press c to move the cursor to the right before you press the key again Special characters and symbols C Press l or 0 repeatedly until you see the special character or symbol you want Cropping On Off Crops the image around the margin to fit the paper size or print size Turn this feature off if you want to pr...

Page 170: ...Black Color Piezo with 94 1 nozzle Piezo with 94 3 nozzles LCD liquid crystal display 2 0 in 50 8 mm Color LCD 1 Power Source AC 100 to 120 V 50 60 Hz Power Consumption Off Mode Standby Operating Average 4 W Average 6 W Average 31 W Dimensions Weight 18 1 lb 8 2 kg Noise Operating 50 dB or less 2 Temperature Operating Best Print Quality 50 F to 95 F 10 to 35 C 68 F to 91 F 20 to 33 C Humidity Oper...

Page 171: ...nvelopes commercial No 10 DL C5 Monarch JE4 Photo 2L 5 7 Index card and Post card 3 Width 3 5 in 89 mm 8 5 in 216 mm Height 5 0 in 127 mm 14 0 in 356 mm For more details see Paper weight thickness and capacity on page 13 Maximum paper tray capacity Approx 100 sheets of 20 lb 80 g m2 plain paper Photo Bypass Tray USA Photo Paper Tray Canada Paper type Plain paper inkjet paper coated paper and gloss...

Page 172: ... Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 11 7 in 297 mm Scanning Width 8 2 in 208 mm Printing Width 8 03 in 204 mm Gray Scale 256 levels Polling Types Standard Sequential Black only Contrast Control Automatic Light Dark manual setting Resolution Horizontal 203 dot in 8 dot mm Vertical Standard 98 line in 3 85 line mm Monochrome 196 line in 7 7 line mm Color Fine 196 line i...

Page 173: ... 148 mm to 355 6 mm Scanner Glass Width Max 8 5 in 215 9 mm Scanner Glass Height Max 11 7 in 297 mm Copy Width Max 8 26 in 210 mm Copy Speed Black Up to 22 pages minute Letter paper 1 Color Up to 20 pages minute Letter paper 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Black White Scans up to 600 1200 dpi Prints up to 1200 1200 dpi Color Scan...

Page 174: ...uch as Compact LAN card and Compact Modem card are not supported Memory Stick Memory Stick Pro Not available for music data with MagicGate Memory Stick Duo with adapter MultiMediaCard SecureDigital 2 miniSD with adapter xD Picture Card 3 USB Flash memory drive 4 Resolution Up to 1200 2400 dpi File Extension Media Format Image Format DPOF EXIF DCF Photo Print JPEG 5 Scan to Media JPEG PDF Color TIF...

Page 175: ...ications 159 D PictBridge D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 VIsit http www cipa jp pictbridge for more information Interface USB direct interface ...

Page 176: ...dition Windows Vista Mac OS X 10 2 4 or greater WIA Compliant Yes Windows XP 1 Windows Vista Color Depth 36 bit color Processing Input 24 bit color Processing Output Actual Input 30 bit color Actual Output 24 bit color Resolution Up to 19200 19200 dpi interpolated 2 Up to 600 2400 dpi optical Scanning Speed Black Up to 3 59 sec Color Up to 5 66 sec Letter size at 100 100 dpi Document Size ADF Widt...

Page 177: ...l x64 Edition Windows Vista driver supporting Brother Native Compression mode Mac OS X 10 2 4 or greater Brother Ink Driver Resolution Up to 1200 6000 dpi 1200 2400 dpi 1200 1200 dpi 600 600 dpi 600 300 dpi 600 150 dpi Print Speed Up to 30 pages minute Black 1 Up to 25 pages minute Color 1 Printing Width 8 26 in 8 5 in borderless 2 4 210 mm 216 mm borderless 2 4 Disk Based Fonts 35 TrueType Window...

Page 178: ...fer rate will be 12 Mbits s The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported for Macintosh 3 See the Network User s Guide for detailed network specifications USB A USB 2 0 interface cable that is no longer than 6 feet 2 0 m 1 2 LAN cable 3 Ethernet UTP cable category 5 or greater ...

Page 179: ...em 6 Mac OS X 10 2 4 10 4 3 Printing PC Fax 4 Scanning Removable Disk USB 3 10 100Base Tx Ethernet PowerPC G4 G5 PowerPC G3 350MHz 128MB 256MB 80MB 480MB Mac OS X 10 4 4 or greater Printing PC Fax 4 Scanning Removable Disk USB 3 10 100Base Tx Ethernet PowerPC G4 G5 Intel Core Processor 512MB 1GB Conditions 1 Microsoft Internet Explorer 5 5 or greater 2 For WIA 1200x1200 resolution Brother Scanner ...

Page 180: ...dge The printing frequency The number of pages printed Periodic automatic print head assembly cleaning Your machine will clean the print head assembly periodically This process will use a small amount of ink and Ink remaining in cartridge identified as empty It is necessary to leave a small amount of ink in the ink cartridge to prevent air from drying out and damaging the print head assembly Repla...

Page 181: ...to a network for Network Printing Network Scanning PC Fax Send and PC Fax Receive 1 Windows only Also included is Brother BRAdmin Light 2 Network Management software Support for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Mac OS X 10 2 4 or greater Ethernet 10 100 BASE TX Auto Negotiation Protocols TCP IP ARP RARP BOOTP DHCP APIPA Auto IP NetBIOS Name Resolution WINS DNS...

Page 182: ...an one location Caller ID A service purchased from the telephone company that lets you see the number or name of the party calling you CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of...

Page 183: ...e calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 196 dpi It is used for small print and graphs Gray Scale The shades of gray available for copying scanning and faxing photographs Group number A combination of Speed Dial numbers that are stored in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table th...

Page 184: ...ng The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse Canada only A form of rotary dialing on a telephone line Quick Dial List A listing of names and numbers stored in Speed Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jo...

Page 185: ... your machine Telephone Answer When the machine answers a voice call it pseudo double rings You can pick up at an extension telephone by pressing this code 5 1 Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings Tone A form of dialing on the telephone line used for Touch Tone telephones Transmission The process of sending faxes...

Page 186: ... Cleaning paper pick up roller 135 print head 135 printer platen 134 scanner 134 Connecting external TAD 49 external telephone 52 two line external TAD or telephone 51 Consumable items 164 Control panel overview 6 ControlCenter See Software User s Guide on the CD ROM Copy brightness 77 color saturation 78 contrast 77 enlarge reduce 75 enter Copy mode 74 multiple 74 out of memory 80 page layout N i...

Page 187: ...42 difficulties 117 119 Easy Receive 41 F T Ring Time setting 40 Fax Forwarding 67 from extension telephone 52 53 into PC 63 Paging 62 printing from memory 42 Receive Mode choosing 38 reducing to fit on paper 41 retrieving from a remote site 67 68 Ring Delay setting 40 telephone line interference 130 sending 30 71 at end of conversation 36 Broadcasting 32 canceling from memory 35 color fax 31 cont...

Page 188: ...nections PBX 52 N Network Printing See Network User s Guide on the CD ROM Scanning See Software User s Guide on the CD ROM O On Off key 20 Out of Area Caller ID 47 P Packing the machine 138 Paging 62 Paper 11 16 155 capacity 13 loading 14 16 17 printable area 19 size 22 size of document 9 type 12 22 PaperPort 11SE with OCR See Software User s Guide on the CD ROM and Help in the PaperPort 11SE appl...

Page 189: ...tion 161 specifications 161 Printing on small paper 18 See Software User s Guide on the CD ROM Programming your machine 141 Q Quick Dial Access codes and credit card numbers 60 Broadcasting 32 using Groups 32 Group dial changing 57 58 setting up Groups for Broadcasting 59 Search 54 Speed Dial changing 57 58 setting up by 2 digit location 56 setting up from Caller ID history 57 setting up from outg...

Page 190: ...ne connections 50 difficulties 119 interference 130 multi line PBX 52 roll over lines 50 two line telephone system 50 Text entering 153 special characters 153 Transferring your faxes or Fax Journal report 126 Transparencies 11 13 155 Troubleshooting 117 checking ink volume 137 document jam 128 error messages on LCD 123 if you are having difficulty copying 121 incoming calls 120 Network 122 PhotoCa...

Page 191: ...ifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five ...

Page 192: ...the World Wide Web http www brother com These machines are made for use in the USA and Canada only We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi function center may not be compatible with the power available in foreign countries Using USA or Canada models overseas is at your own risk and ma...

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