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 Home > 

Troubleshooting

 > 

If You Are Having Difficulty with Your Machine

 > Other Problems

Other Problems

Copying Difficulties

Difficulties

Suggestions

Vertical black lines or streaks
appear in copies.

Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip, scanner glass, and the white bar and white
plastic above them.
See 

Related Information

: 

Clean the Scanner

.

Black marks or spots appear in
copies.

Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
See 

Related Information

: 

Clean the Scanner

.

Copies are blank.

Make sure you are loading the document correctly.
See 

Related Information

: 

Load Documents in the Automatic Document Feeder

(ADF)

.

See 

Related Information

: 

Load Documents on the Scanner Glass

.

Poor copy results when using the
ADF.
(ADF models)

Try using the scanner glass.
See 

Related Information

: 

Load Documents on the Scanner Glass

.

Fit to Page does not work
correctly.

Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.

Scanning Difficulties

Difficulties

Suggestions

TWAIN or WIA errors appear
when starting to scan.
(Windows

®

)

Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance

™

 PaperPort

™

 14, click

Desktop

 > 

Scan Settings

 > 

Select

 to select the Brother TWAIN/WIA driver.

TWAIN or ICA errors appear when
starting to scan. (Macintosh)

Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager, click 

File

 > 

Import From Scanner

 and select the Brother TWAIN

driver.
You can also scan documents using the ICA Scanner Driver.

OCR does not work.

Try increasing the scanning resolution.
(Macintosh)
Make sure you downloaded and installed Presto! PageManager from

nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang2.dmg

.

Poor scanning results when using
the ADF. (Vertical black lines
appear in the scanned data.)
(ADF models)

Clean the white bar and the glass strip underneath it.
See 

Related Information

: 

Clean the Scanner

.

Try using the scanner glass.
See 

Related Information

: 

Load Documents on the Scanner Glass

.

PhotoCapture Center Difficulties

Difficulties

Suggestions

Removable Disk does not work
correctly.

1. Take out the memory card or USB Flash drive and put it back in again.

2. If you have tried “Eject” from within Windows

®

, take out the memory card or

USB Flash drive before you continue.

3. If an error message appears when you try to eject the memory card or USB

Flash drive, it means the card is being accessed. Wait a while, and then try
again.

4. If all of the above do not work, turn off your computer and machine, and then

turn them on again.

452

Summary of Contents for MFC-J985W

Page 1: ...Online User s Guide MFC J985DW 2016 Brother Industries Ltd All rights reserved ...

Page 2: ... 45 Acceptable Paper and Other Print Media 48 Load Documents 57 Load Documents in the Automatic Document Feeder ADF 58 Load Documents on the Scanner Glass 60 Unscannable Area 62 Print 63 Print from Your Computer Windows 64 Print a Photo Windows 65 Print a Document Windows 67 Cancel a Print Job Windows 68 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 69 Print as a Poster Window...

Page 3: ...21 Change Scan Button Settings from ControlCenter2 Macintosh 125 Scan from Your Computer Windows 128 Scan Using ControlCenter4 Home Mode Windows 129 Scan Using ControlCenter4 Advanced Mode Windows 144 Scan Using Nuance PaperPort 14 or Other Windows Applications 159 Scan Using Windows Photo Gallery or Windows Fax and Scan 163 Install BookScan Enhancer and Whiteboard Enhancer Windows 167 Scan from Y...

Page 4: ...ver Internet Protocol VoIP Telephone Line Interference 284 External TAD Telephone Answering Device 285 External and Extension Telephones 289 Fax Reports 295 Set the Transmission Verification Report s Style 296 Set the Fax Journal s Interval Period 297 PC FAX 298 PC FAX for Windows 299 PC FAX for Macintosh 322 PhotoCapture Center 325 Print Photos Directly from Media 326 Compatible Memory Cards and ...

Page 5: ...emory Security 382 Mobile Web Connect 386 Use Web Services from Your Brother Machine 387 Use Brother Web Services 388 Print with Google Cloud Print 390 Print with AirPrint 391 Print with Mopria 392 Print and Scan from a Mobile Device 393 Print and Scan Using Near Field Communication NFC 394 ControlCenter 395 ControlCenter4 Windows 396 Change the Operation Mode in ControlCenter4 Windows 397 Scan Us...

Page 6: ... Outside of the Machine 479 Clean the Machine s Printer Platen 481 Clean the Paper Feed Rollers 482 Clean the Paper Pick up Rollers 484 Check Your Brother Machine 485 Check the Print Quality 486 Check the Print Alignment from Your Brother Machine 488 Check the Ink Volume 489 Monitor Machine Status from Your Computer Windows 490 Monitor Machine Status from Your Computer Macintosh 495 Correct the Pa...

Page 7: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Applicable Models Definitions of Notes Notice Disclaimer of Warranties USA and Canada Trademarks Important Note 1 ...

Page 8: ...ou Use Your Brother Machine Applicable Models Applicable Models This User s Guide applies to the following models 2 7 inch Touchscreen LCD models MFC J985DW Related Information Before You Use Your Brother Machine 2 ...

Page 9: ...ly hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons provide helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 10: ...MITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICE...

Page 11: ...oid Android Market Google Cloud Print Google Drive Picasa Web Albums Google Play and Google Chrome are trademarks of Google Inc Use of these trademarks are subject to Google Permissions Mozilla and Firefox are registered trademarks of the Mozilla Foundation UNIX is a registered trademark of The Open Group in the United States and other countries Linux is the registered trademark of Linus Torvalds ...

Page 12: ...3 x64 Edition Windows Server 2003 R2 and Windows Server 2003 R2 x64 Edition Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 In this User s Guide the LCD messages of the MFC J985DW are used unless otherwise specified In this User s Guide the illustrations of the MFC J985DW are used unless otherwise specified Unless otherwise specified the screens in th...

Page 13: ...ction to Your Brother Machine Introduction to Your Brother Machine Before Using Your Machine Control Panel Overview LCD Overview Settings Screen Overview Navigate the Touchscreen Access Brother Utilities Windows 7 ...

Page 14: ...computer while sending or receiving a fax into memory or while scanning a document into the computer Fax sending will not be stopped during printing from your computer However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished Firewall Windows If your computer is protected by a firewall and...

Page 15: ...device to use this feature Make sure the NFC settings of both your Brother machine and your Android device are set to On 2 2 7 Touchscreen Liquid Crystal Display LCD Access menus and options by pressing them on this Touchscreen Adjust the angle of the Touchscreen LCD and Touchpanel by lifting it 3 Touchpanel Back Press to go back to the previous menu Home Press to return to the Home screen While t...

Page 16: ...e or TAD it is always available If you turn off the machine using it will still clean the print head periodically to maintain print quality To prolong print head life provide better ink efficiency and maintain print quality keep your machine connected to a power source at all times Related Information Introduction to Your Brother Machine Print and Scan Using Near Field Communication NFC 10 ...

Page 17: ...x Copy and Scan operations Home Screen 2 1 7 6 3 4 5 2 Home Screen 2 provides access to additional features such as Photo Web and Apps operations 1 Date Time Displays the date and time set on the machine 2 Quiet Mode This icon appears when the Quiet Mode setting is set to On The Quiet Mode setting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower MFC J985DW in U...

Page 18: ...atus button 4 Shortcuts Create Shortcuts for frequently used operations such as sending a fax copying scanning and using Web Connect There are three Shortcuts screens You can program four shortcuts on each screen To display the other Shortcuts screens press d or c 5 Ink Displays the available ink volume Press to access the Ink menu When an ink cartridge is near the end of its life or having a prob...

Page 19: ...review is set to Off Stored Fax es displays how many received faxes are in the machine s memory Press Print to print the faxes 9 New Fax es 9 When Fax Preview is set to On New Fax es displays how many new faxes you have received and stored in the memory Press View to view the faxes on the Touchscreen 10 Warning icon 10 The warning icon appears when there is an error or maintenance message press De...

Page 20: ...formation Introduction to Your Brother Machine Message from Brother Reduce Printing Noise Reset Functions Reset Your Brother Machine Check the Ink Volume Settings Screen Overview Error and Maintenance Messages 14 ...

Page 21: ...essage from Brother Message from Brother If you use Brother Web Connect and New Function Notice is set to On notifications about cloud services will appear on the Home screen Check for new notifications by pressing Detail Related Information LCD Overview 15 ...

Page 22: ...t to On is displayed on the Home screen MFC J985DW in USA only when Demo is not displayed 3 Fax Preview Displays the Fax Preview setting Press to access the Fax Preview menu 4 Receive Mode Displays the current Receive Mode Fax Fax Only Fax Tel External TAD Manual When the Distinctive Ring feature is turned on the Touchscreen displays D R 5 Date Time Displays the date and time Press to access the D...

Page 23: ...8 All Settings Press to access a menu of all of your machine s settings Related Information Introduction to Your Brother Machine LCD Overview Check the Ink Volume Distinctive Ring 17 ...

Page 24: ...eatures and their available options Press d c or a b to scroll through them IMPORTANT DO NOT press the Touchscreen with a sharp object such as a pen or stylus It may damage the machine DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine Doing this may cause an error Related Information Introduction to Your Brother Machine 18 ...

Page 25: ...s Windows 8 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Select your mac...

Page 26: ...indows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the l...

Page 27: ...Home Paper Handling Paper Handling Load Paper Load Documents 21 ...

Page 28: ...Paper in the Paper Tray Load Photo or Photo L Paper in Photo Bypass Tray Load Paper in the Manual Feed Slot Unprintable Area Paper Settings Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 22 ...

Page 29: ...per Load Paper in the Paper Tray Load Paper in the Paper Tray Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Legal Size Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray 23 ...

Page 30: ...ze and Paper Type settings if needed following the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray complet...

Page 31: ... jams and misfeeds Always make sure the paper is not curled or wrinkled 6 Gently load paper in the paper tray with the printing surface face down Make sure the paper is flat in the tray and the paper length guide 1 touches the edges of the paper 1 25 ...

Page 32: ...bine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 7 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 8 Close the output paper tray cover 9 Slowly push the paper tray completely into the machine 10 While holding the paper tray in the machine pull out the paper s...

Page 33: ...Related Information Load Paper in the Paper Tray Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 27 ...

Page 34: ...wing the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine 3 Open the output p...

Page 35: ...1 and the paper length guide 2 to fit the paper size 2 1 6 Fan the stack of paper well to avoid paper jams and misfeeds Always make sure the paper is not curled or wrinkled 7 Gently load paper in the paper tray with the printing surface face down 29 ...

Page 36: ...roblems To add paper before the tray is empty remove the paper from the tray and combine it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 8 Gently adjust the paper width guides to fit the paper Make sure the paper guides touch the edges of the paper 9 Close the output paper tray cover 10 Slowly push the paper tray completely int...

Page 37: ...11 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray 31 ...

Page 38: ...tings if needed following the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machin...

Page 39: ...ng surface face down Loading more than 20 sheets of photo paper may cause paper jams 7 Gently adjust the paper guides 1 to fit the paper Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray 1 8 Slowly push the paper tray completely into the machine 33 ...

Page 40: ...l out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 34 ...

Page 41: ... or the paper size setting on your computer Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible See Related Information 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine 3 Open the output paper tray cover 1 1 4 Load up to 10 envelopes in the paper t...

Page 42: ... tray cover 6 Slowly push the paper tray completely into the machine 7 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray About Envelopes Change the Check Paper Size Setting 36 ...

Page 43: ... Choose the Right Print Media Change the Paper Size and Paper Type 37 ...

Page 44: ...aper type and paper size Change the Paper Size and Paper Type settings if needed following the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper...

Page 45: ...aper support flap when using the photo bypass tray Otherwise it is difficult to take out the printouts IMPORTANT When you have finished printing photos return the photo bypass tray to the Normal printing position If you do not you will get a No Paper Fed error when you use cut sheet paper Photo Bypass Tray in the Normal printing position Photo Bypass Tray in the Photo printing position Related Inf...

Page 46: ... Paper Handling and Printing Problems 40 ...

Page 47: ...et at a time The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot 1 Open the manual feed slot cover 2 Lift up the paper support 3 Slide the manual feed slot paper guides to fit the width of the paper you are using 4 Load only one sheet of paper in the manual feed slot with the printing surface face up 41 ...

Page 48: ...n the illustration See Related Information IMPORTANT DO NOT load more than one sheet of paper in the manual feed slot at any time Doing this may cause a paper jam When printing multiple pages do not feed the next sheet of paper until the Touchscreen displays a message instructing you to feed the next sheet 42 ...

Page 49: ...into place and then unfold the paper support flap 2 2 1 If the document does not fit on one sheet the machine will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK on the Touchscreen Make sure printing has finished before you close the manual feed slot cover When paper is placed in the manual feed slot the machine always prints from t...

Page 50: ... of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Envelopes 0 47 in 12 mm 0 12 in 3 mm 0 47 in 12 mm 0 12 in 3 mm The Borderless print feature is not available for envelopes 2 sided printing and some paper sizes such as Legal and Executive Relate...

Page 51: ...Home Paper Handling Load Paper Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting Shrink Page Size of an Oversized Incoming Fax 45 ...

Page 52: ...r Brother BP71 or Other Glossy option and then press the option you want 2 Press Paper Size 3 Press a or b to display the paper size options and then press the option you want 4 Press The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine When you use glossy paper remove each sheet at once to prevent smudging or paper jams Related Information Pape...

Page 53: ...hine the LCD displays a message asking if you want to change the Paper Size and Paper Type settings The default setting is On 1 Press Settings All Settings General Setup Check Paper 2 Press On or Off 3 Press Related Information Paper Settings Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray Error and Maintenance Messages 4...

Page 54: ...When you print on inkjet paper coated paper and glossy paper be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surf...

Page 55: ...mmended Print Media Recommended Print Media For the best print quality we recommend using the Brother paper listed in the table Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4 x 6 BP71GP20 Related Information Acceptable Paper and Other Print Media 49 ...

Page 56: ...use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 1 1 0 08 in 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Paper capacity of the output paper tray cover Up to 50 sheets of Letter Legal or A4 20 lb 80 g m paper Photo paper must be picked up from the ou...

Page 57: ...riting on them Have clasps or staples Are pre printed on the inside Are self adhesive Have double flaps Self adhesive Double flaps You may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Before loading envelopes in the tray press the flaps edges and corners to make them as flat as possible as shown in the illustrations Fan the stack of enve...

Page 58: ... Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 52 ...

Page 59: ...a Choose the Right Print Media Paper Type and Paper Size for Each Operation Paper Capacity of the Paper Trays Paper Weight and Thickness Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 53 ...

Page 60: ...es Legal 8 1 2 x 14 in 215 9 x 355 6 mm Yes Yes Yes Executive 7 1 4 x 10 1 2 in 184 1 x 266 7 mm Yes Yes A5 5 8 x 8 3 in 148 x 210 mm Yes Yes A6 4 1 x 5 8 in 105 x 148 mm Yes Cards Photo 4 x 6 in 10 x 15 cm Yes Yes Yes Photo L 3 5 x 5 in 9 x 13 cm Yes Photo 2L 5 x 7 in 13 x 18 cm Yes Yes Index Card 5 x 8 in 13 x 20 cm Yes Envelopes C5 Envelope 6 4 x 9 in 162 x 229 mm Yes DL Envelope 4 3 x 8 7 in 1...

Page 61: ...Glossy Paper Photo 20 Index Card 30 Envelopes 10 Photo Bypass Tray 2 Photo 4 x 6 10 x 15 cm and Photo L 3 5 x 5 89 x 127 mm Plain Paper Inkjet Paper Glossy Paper Recycled Paper and Photo 20 Manual Feed Slot Letter Legal Executive A4 A5 A6 Envelopes Com 10 DL C5 Monarch Photo 4 x 6 10 x 15 cm Photo L 3 5 x 5 89 x 127 mm Photo 2L 5 x 7 13 x 18 cm and Index Card 5 x 8 127 x 203 mm Plain Paper Inkjet ...

Page 62: ...ssy Paper 2 Up to 58 lb Up to 220 g m Up to 10 mil Up to 0 25 mm Cards Photo Card 2 Up to 58 lb Up to 220 g m Up to 10 mil Up to 0 25 mm Index Card Up to 32 lb Up to 120 g m Up to 6 mil Up to 0 15 mm Envelopes 20 to 25 lb 80 to 95 g m Up to 20 mil Up to 0 52 mm 1 Paper Weight and Thickness for automatic 2 sided printing is 17 to 28 lb 64 to 105 g m and 3 to 5 mil 0 08 to 0 13 mm 2 BP71 69 lb 260 g...

Page 63: ...Home Paper Handling Load Documents Load Documents Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Unscannable Area 57 ...

Page 64: ...24 lb 64 to 90 g m IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with correction fluid or written in ink are completely dry 1 Lift up and unfold the ADF document support 1 1 2 Fan the pages well 3 Adjust the paper guides 1 to fit the ...

Page 65: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 59 ...

Page 66: ...ht Up to 4 4 lb 2 kg ADF models To use the scanner glass the ADF must be empty and the ADF document support must be closed 1 Lift the document cover 2 Place the document face down in the upper left corner of the scanner glass aligned with the arrow 3 Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam or press on the document cover Related Information Load D...

Page 67: ... Other Problems 61 ...

Page 68: ...you are using The figures below show the typical unscannable measurements Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Letter 0 12 in 3 mm 0 16 in 4 mm Legal A4 0 12 in 3 mm 1 Copy All paper sizes 0 12 in 3 mm Scan 0 04 in 1 mm 0 04 in 1 mm 1 The unscannable area is 0 04 in 1 mm when using the ADF Related Information Load Documents 62 ...

Page 69: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh 63 ...

Page 70: ...r N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Print a Color Document in Grayscale Windows Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print Settings Windows ...

Page 71: ... sheet of the same photo paper in the paper tray 4 Click the Media Type drop down list and then select the type of paper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 5 Click the Paper Size drop down list and then select your paper size 6 Select the Borderless check box if needed 7 For C...

Page 72: ... Print Settings Windows 66 ...

Page 73: ... of paper you load 5 Click the Paper Size drop down list and then select your paper size 6 For Color Mode select the Natural or Vivid option 7 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 8 Type the number of copies 1 999 yo...

Page 74: ...rint or was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Monitor Machine Status from Your Computer Windows 68 ...

Page 75: ...ld select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 4 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 5 Click the Page Order drop down list and then select your page order 6 Click the Border Line drop do...

Page 76: ...ther MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option 4 Change other printer settings if needed 5 Click OK 6 Complete your print operation Related Information Print from Your Computer Windows Print S...

Page 77: ...rinter where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 4 Click the 2 sided Booklet drop down ...

Page 78: ...ght Short Edge Left 7 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 8 Click OK to return to the printer driver window 9 Change other printer settings if needed The Borderless feature is not available when using this option 10 Click OK again and then complete your print operation 72 ...

Page 79: ...Related Information Print from Your Computer Windows Print Settings Windows Print as a Booklet Automatically Windows 73 ...

Page 80: ...hin it may wrinkle 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout...

Page 81: ...ut having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters 9 Click OK to return to the printer driver window 10 Change other printer ...

Page 82: ...ints your document in 256 levels of grayscale 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 For Color Grayscale select Grayscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print op...

Page 83: ...The printer driver window appears 3 Click the 2 sided Booklet drop down list and then select 2 sided 4 Click the Advanced tab 5 Click the Other Print Options button 6 Select the Advanced 2 sided Settings option on the left side of the screen 7 Select one of the following options Option Description Normal Select this mode to print at normal speed using a normal amount of ink 2 sided 1 Slower print ...

Page 84: ... printing properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and the...

Page 85: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Print Settings Windows 79 ...

Page 86: ...anced tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Do one of the following To create a new print profile a Click Add Profile The Add Profile dialog box appears b Type the new profile name in the Name field c Click the icon you want to use to represent this profile from the icon list d Click OK The new Print Profile name is added to the li...

Page 87: ...View devices and printers For Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Pane...

Page 88: ...ted media type Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 2 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the document 3 Paper Size Select the size of the paper you want to use You can either ...

Page 89: ... copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be printed first 7 Multiple Page Select this opti...

Page 90: ... its sharpness white balance and color density This process may take several minutes depending on the image size and your computer s specifications 2 Ink Save Mode Select this option to print using lighter colors and emphasize image outlines The amount of ink that is saved varies depending on the type of documents printed Ink Save Mode may make your printouts look different than they appear on you...

Page 91: ... speed Advanced Color Settings Select the method that the machine uses to arrange dots to express halftones The printout color can be adjusted to achieve the closest match to what appears on your computer screen Advanced 2 sided Settings Select the print speed for 2 sided printing Some types of print media may need more drying time when using the 2 sided feature Change this option if you have prob...

Page 92: ... Change the Default Print Settings Windows 86 ...

Page 93: ...cintosh Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Macintosh Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh Print a Color Document in Grayscale Macintosh Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Macintosh Print Options Macintosh 87 ...

Page 94: ...ere XXXX is your model name For more page setup options click the Show Details button 4 Click the Paper Size pop up menu and then select your paper size To print photographs without margins select a borderless paper size option 5 Click the Orientation button that matches the way you want the photo to print 6 Click the application pop up menu and then select Print Settings The Print Settings option...

Page 95: ...nu and then select your paper size 5 Select the Orientation option that matches the way you want the document to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTANT To get the best print quality for the settings you have selected always set the Media Ty...

Page 96: ...is your model name For more page setup options click the Show Details button 3 Select the Orientation option that matches the way you want the document to print 4 Click the application pop up menu and then select Layout The Layout setting options appear 5 In the Two Sided section select the Short Edge binding or Long Edge binding option 6 Change other printer settings if needed The Borderless feat...

Page 97: ...s your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet 5 Select the Layout Direction option 6 Click the Border pop up menu and then select your border line type 7 Change other printer set...

Page 98: ...f grayscale 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Brother MFC XXXX where XXXX is your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Color Grayscale pop up menu and then select the Grayscale option 5 Change ...

Page 99: ...ayout The Layout setting options appear 4 In the Two Sided section select the Short Edge binding or Long Edge binding option 5 Click the application pop up menu and then select Print Settings The Print Settings options appear 6 Click the Advanced print settings list 7 Click the Advanced 2 sided Settings menu 8 Select one of the following options from the Advanced 2 sided Settings pop up menu Optio...

Page 100: ...ither choose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 94 ...

Page 101: ...rder Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided available only for certain models Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 95 ...

Page 102: ...t page of the document is printed 2 Page Order Select the page order 3 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 4 Destination Paper Size Select the paper size to print on 5 Scale down only Select this option if you want to reduce the pages in your document when they are too large for the selected paper size If this op...

Page 103: ...s according to the selected media type 2 Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 3 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the document 97 ...

Page 104: ...ided feature Change this option if you have problems with smudged 2 sided printouts or paper jams Other Print Options Paper Thickness Select the appropriate paper thickness Bi Directional Printing Select this option to increase the print speed When this option is selected the print head prints in both directions When this option is cleared the print head prints in only one direction resulting in h...

Page 105: ...y This process may take several minutes depending on the size of the image and the specifications of your computer Related Information Print from Your Computer Macintosh Error and Maintenance Messages Paper Handling and Printing Problems Print a Photo Macintosh Print a Document Macintosh Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Macintosh Print More Than One Page on...

Page 106: ...Home Scan Scan Scan Using the Scan Button on Your Brother Machine Scan from Your Computer Windows Scan from Your Computer Macintosh 100 ...

Page 107: ...Scanned Data to a Memory Card or USB Flash Drive Scan Multiple Business Cards and Photos Auto Crop Scan to an Editable Text File Using OCR Scan to E mail Attachment Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 Change Scan Button Settings from ControlCenter4 Windows Change Scan Button Settings from ControlCenter2 Macintosh 101 ...

Page 108: ...to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Press the Scan Settings option and then press Set at Device To use the Scan Settings option a computer with the ControlCenter software installed must be connected to the machine 6 Select the s...

Page 109: ...Related Information Scan Using the Scan Button on Your Brother Machine 103 ...

Page 110: ...ress Options and then go to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Press the Scan Settings option and then press Set at Device To use the Scan Settings option a computer with the ControlCenter software installed must be connected to t...

Page 111: ...Related Information Scan Using the Scan Button on Your Brother Machine 105 ...

Page 112: ... Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Scan Size Select the scan size for your document Scan Long Paper available only for certain models Scan a long document using the ADF File Name Rename the file Auto Crop available only for certain models Scan multiple documents placed on the s...

Page 113: ...Related Information Scan Using the Scan Button on Your Brother Machine Memory Card or USB Flash Drive Information Scan to Media Settings 107 ...

Page 114: ...eras or digital cameras that use the USB mass storage standard Other USB devices are not supported MFC J985DW Compatible Memory Cards Slot USB flash drive MFC J985DW Compatible Memory Cards Slot Memory Stick Duo Memory Stick PRO Duo Upper slot Memory Stick Micro M2 Adapter required SD Memory Card SDHC Memory Card SDXC Memory Card MultiMediaCard MultiMediaCard plus Lower slot miniSD Adapter require...

Page 115: ...ality than 100 dpi 200 dpi Best for scanning Color documents or photos in high quality at a smaller file size than 600 dpi 300 dpi Best for scanning photos at the highest quality and largest file size 600 dpi Auto Scan Size Choose the scan size for your document Scan Long Paper Scan documents printed on long paper using the ADF available only for certain models File Name Change the default file na...

Page 116: ...Related Information Save Scanned Data to a Memory Card or USB Flash Drive 110 ...

Page 117: ...east 0 4 in 10 mm away from each other Auto Crop adjusts the skew of the document on the scanner glass however if your document is skewed more than 10 degrees this feature will not work The ADF must be empty to use Auto Crop ADF models only The Auto Crop feature is available for a maximum of 16 documents depending on the size of the documents 1 Load documents on the scanner glass To scan documents...

Page 118: ...machine is connected over the network press a or b to display the computer where you want to send data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional s...

Page 119: ...e scan size for your document 7 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine 113 ...

Page 120: ...enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine scans the document and saves it as a file attachment It then launches your email application and opens a new blank email message with the scanned file attached 5 Press t...

Page 121: ...ns the document and saves it as a file attachment It then launches your email application and opens a new blank email message with the scanned file attached Related Information Scan Using the Scan Button on Your Brother Machine 115 ...

Page 122: ...ndows 10 The Web Services protocol enables Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows Vista Windows 7 Windows 8 and Windows 10 Scan Using Web Services from the Brother Machine Windows Vista SP2 or greater Windows 7 Wind...

Page 123: ...he machine you want to install Windows 7 Click Start Control Panel Network and Internet View network computers and devices The machine s Web Services Name appears with the printer icon Right click the machine you want to install Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings Devices Add a device The machine s Web Serv...

Page 124: ...To uninstall drivers click Uninstall or Remove device Related Information Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 118 ...

Page 125: ...her machine s LCD Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different If the LCD displays an insufficient memory error message choose a smaller size in the Paper size setting or a lower resolution in the Resolution DPI setting 1 Load your document 2 Press Scan WS Scan 3 Press a or b to select...

Page 126: ...ws Vista Click your machine and then click the Scan Profiles button The Scan Profiles dialog box appears Windows 7 Windows 8 and Windows 10 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning and then...

Page 127: ...s from ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Device Scan Settings button The Device Scan Settings dialog box appears 4 Click the tab for the Scan to action you want to change Image OCR E mail or File 5 Change the settings as needed 6 Click OK 121 ...

Page 128: ...s Yes Scan Type Yes Yes Yes Yes Document Size Yes Yes Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data Target Application Select the destination application from the drop down list OCR Language Set the optical ch...

Page 129: ...te color reproduction This mode uses up to 16 8 million colors to scan the image but it requires the most memory and has the longest transfer time Document Size The document size is set to Letter by default For faster scan speeds select the exact size of your document from the Document Size drop down list If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documen...

Page 130: ...e the scanned data more recognizable When you use this feature choose from three settings High Medium and Low Default Select this option to restore all settings to their factory setting values Related Information Scan Using the Scan Button on Your Brother Machine 124 ...

Page 131: ...r icon The ControlCenter2 screen appears 2 Hold the control key on your keyboard and click the scan destination Image OCR E mail or File whose settings you want to change 3 Click the Device Button tab The settings for the scan destination that you selected appear The following example shows the Scan to Image settings Settings Applicable Features Image OCR E mail File Target Application E mail Appl...

Page 132: ... application from the Application Name pop up menu and then click Delete File Type Select the file type you want to use for the scanned data File size Change the file size by moving the File size slider to the right or left OCR Language Set the optical character recognition OCR language to match the language of the scanned document s text available only for certain models Destination File Path Cli...

Page 133: ...exact size of your document from the Document Size drop down list If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documents ID Card Scan Select this check box to scan both sides of the identification card onto one page Advanced Settings Click the Advanced Settings button in the scan settings dialog box to configure advanced settings Brightness Set the Brightne...

Page 134: ...achine Use the software applications provided by Brother or use your favorite scanning application Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Scan Using Nuance PaperPort 14 or Other Windows Applications Scan Using Windows Photo Gallery or Windows Fax and Scan Install BookScan Enhancer and Whiteboard Enhancer Windows 128 ...

Page 135: ...e Mode Windows Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 129 ...

Page 136: ...n Size if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 If you scanned multiple pages using the ADF click the left or right arrow buttons to preview each scanned page ADF models only 8 Crop the scanned image if needed 9 Do one of the following Click Save to save scanned data Click Print to print scanned data Click Open with an Application to op...

Page 137: ...pe Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Crop a Scanned Image Using ControlCenter4 Home Mode Windows Print Scanned Data Using ControlCenter4 Home Mode Windows Open with an Application Using ControlCenter4 Home Mode Windows 131 ...

Page 138: ... Mode Windows Select the Document Type option that matches the type of original you want to scan Option Description Photo 600 x 600 dpi 24bit Color Text and Graph 300 x 300 dpi 24bit Color Monochrome Text 200 x 200 dpi Black White Custom 300 x 300 dpi 24bit Color as default Select the scan settings you want from the Custom Settings button Related Information Scan Using ControlCenter4 Home Mode Win...

Page 139: ...time but produce a finer scanned image Scan Type Select from a range of scan color depths Auto Use for any type of document This mode automatically picks an appropriate color depth for the document Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black...

Page 140: ...Scan multiple documents placed on the scanner glass The machine will scan each document and create separate files or a single multi page file Continuous Scanning Select this option to scan multiple pages from the scanner glass or ADF available only for certain models After a page is scanned either continue scanning or finish Use this method to scan more pages than the maximum ADF capacity ID Card ...

Page 141: ...can Size Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows For faster scan speeds select the exact size of your document from the Scan Size drop down menu Auto means that the machine will automatically detect the document size Related Information Scan Using ControlCenter4 Home Mode Windows 135 ...

Page 142: ...splays the scanned image so that the entire image fits in the window 3 Zoom In Zooms in on the scanned image 4 Zoom Out Zooms out of the scanned image 5 Crop and Edit Removes the outer parts of the image Click the Crop and Edit button and then change the frame to contain the area you want to keep after cropping 6 Page Select Indicates the page number of the scanned page currently shown in the imag...

Page 143: ...ooms out of the image d Rotates the image counter clockwise 90 degrees e Rotates the image clockwise 90 degrees f Click and drag the frame to adjust the area to be cropped 3 Click OK The edited image is displayed in the image viewer Related Information Scan Using ControlCenter4 Home Mode Windows 137 ...

Page 144: ...ies using the printer driver features that are available in ControlCenter4 1 Scan a document 2 Click Print a Shows which images are currently selected and how many copies of each image will print b Click the Properties button to change specific printer settings c Select the Paper Size Media Type and Layout options The current settings are enclosed in a blue square 3 Configure the print settings an...

Page 145: ...an Application Using ControlCenter4 Home Mode Windows The Open with an Application button lets you scan an image directly into your graphics application for editing 1 Click the Open with an Application button 2 Select the application from the drop down list and then click OK The image will be opened in the application you have selected Related Information Scan Using ControlCenter4 Home Mode Window...

Page 146: ...ode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Select the Document Type 5 Change the size of your document if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Click Save The Save dial...

Page 147: ...he password 10 In the File Name field type a prefix for your file name if needed 11 Click the folder icon to browse and select the folder where you want to save your scanned documents 12 Click OK The scanned document is saved to the destination folder as a PDF Related Information Scan Using ControlCenter4 Home Mode Windows 141 ...

Page 148: ...ed for most users when scanning pictures TIFF tif TIFF Multi Page tif Portable Network Graphics png PDF pdf recommended for scanning and sharing documents High Compression PDF pdf Secure PDF pdf Searchable PDF pdf available only for certain models XML Paper Specification xps the XML Paper Specification is available for Windows Vista Windows 7 Windows 8 and Windows 10 or when using applications tha...

Page 149: ...ton to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning File size Adjust the data compression ratio of the scanned image Change the file size by moving the File size slider to the right or left Custom Settings Select the Custom option click the Custom Settings button and then change s...

Page 150: ...ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to E mail Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Office File Using ControlCenter4 Advanced Mode...

Page 151: ...can Photos and Graphics Using ControlCenter4 Advanced Mode Windows Send scanned photos or graphics directly to your computer Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the Image button The scan settings dialog box appears 145 ...

Page 152: ...eeded To change the file name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning The image opens in the application you have selected Related Information Scan Using ControlCenter4 Advanced Mode Windows 146 ...

Page 153: ... Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan documents and save them to a folder on your computer as PDF files Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 147 ...

Page 154: ...hen type the password 6 Click the folder icon to browse and select the folder where you want to save your scanned documents 7 Change the scan settings such as file format file name resolution or color if needed To preview and configure the scanned image select the PreScan check box 8 Click Scan The machine starts scanning The file is saved in the folder you selected Related Information Scan Using ...

Page 155: ... Card Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Select Advanced Mode as the mode setting for ControlCenter4 1 Place an ID card on the scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 149 ...

Page 156: ... 7 Change the scan settings such as file format file name scan location resolution or color if needed 8 Click Scan The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter4 Advanced Mode Windows 150 ...

Page 157: ...Select Advanced Mode as the mode setting for ControlCenter4 The Scan to E mail feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message The machine scans to your default email client 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the...

Page 158: ... name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email message Related Information Scan Using ControlCenter4 Advanced Mode Windows 152 ...

Page 159: ...e Windows Your machine can convert characters in a scanned document to text data using optical character recognition OCR technology You can edit this text using your preferred text editing application Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the OCR button The s...

Page 160: ...ile name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter4 Advanced Mode Windows 154 ...

Page 161: ...nected to a network that has access to the Internet through either a wired or wireless connection 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type drop down list and then select the Microsoft Office Word docx or Microsoft Office PowerPoint pptx ...

Page 162: ...e Yes Yes Yes Yes Document Size Yes Yes Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Continuous Scanning Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data For Image E mail and File Windows Bitmap bmp JPEG jpg recommended for most users when s...

Page 163: ...e scanned image s destination every time you scan Destination Folder To change the folder for the Image OCR and E mail features click Change Click the folder icon and then browse to the folder where you want to save your scanned document Scan Location Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents Show Folder Select this option...

Page 164: ...ument again You can also type a value into the field to set the Brightness level Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value into the field to set the Contrast level Continuous Scanning Select this option to scan multi...

Page 165: ...pports both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps Depending on the model of your machine Nuance PaperPort 14 may not be included If it is not included you can use other software applications that support scanning 1 Load your document 2 Start PaperPort 14 Do one of the following Windows XP Windows Vista and Windows 7 Using your computer click Start All Programs N...

Page 166: ...cument size adjust the scanning area by holding down the left mouse button and dragging your mouse pointer over the portion you want to scan 10 Click PreScan if you want to preview your image and crop unwanted portions before scanning 11 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 160 ...

Page 167: ... Scan Image Type Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Color Web Use for attaching the scanned image to web pages 100 x 100 dpi 24bit Color Text Use for scanning text documents 200 x 200 dpi Black White 2 Resolution Select a scanning resolution from the Resolution drop down list Higher resolutions take more memory and transfer time but produce a finer scanned...

Page 168: ... image while a decrease reveals more details in gray areas You can also type a value in the field to set the contrast level 6 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the docu...

Page 169: ...ing the scanner glass also called the flatbed 1 Load your document 2 Launch your scanning application Do one of the following Windows Photo Gallery Click File Import from Camera or Scanner Windows Fax and Scan Click File New Scan 3 Select the scanner you want to use 4 Click Import or OK The New Scan dialog box appears 5 Adjust the settings in the Scanner Setup dialog box if needed The scanner reso...

Page 170: ...Related Information Scan from Your Computer Windows WIA Driver Settings Windows 164 ...

Page 171: ... or Flatbed option from the drop down list Picture Type Image Type Select Color picture Grayscale picture Black and white picture or text or Custom Settings for the type of document you want to scan To change advanced settings click the Adjust the quality of the scanned picture link Page size The Page size option is available when you selected the Document Feeder as the Paper source option 165 ...

Page 172: ...ncrease or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value in the field to set the contrast level Resolution DPI Select a scanning resolution from the Resolution DPI list Higher resolutions take more memory and transfer time but produce a fine...

Page 173: ...e text and images in photos taken of a whiteboard These applications are not available for Windows Server 2003 2008 2012 series The machine must be turned on and connected to the computer The computer must be connected to the Internet You must be logged on with Administrator access privileges 1 Click Brother Utilities 2 Select your machine from the drop down list 3 Select Do More in the left navig...

Page 174: ...ral ways you can use your Macintosh to scan photos and documents on your Brother machine Use the software applications provided by Brother or your favorite scanning application Scan Using ControlCenter2 Macintosh Scan Using Presto PageManager or other TWAIN Compliant Applications Macintosh 168 ...

Page 175: ...file formats Scan Using ControlCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh Scan to E mail Attachment Using ControlCenter2 Macintosh Scan to an Editable Text File OCR Using ControlCenter2 Macintosh Scan to an Office File Using ControlCenter2 Macintosh Scan Settings for ControlCenter2 Macint...

Page 176: ...g ControlCenter2 Macintosh Send scanned photos or graphics directly to your computer 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the Image button The scan settings dialog box appears 170 ...

Page 177: ... resolution or color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning The scanned image will open in the application you have selected Related Information Scan Using ControlCenter2 Macintosh 171 ...

Page 178: ...rolCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 172 ...

Page 179: ...u type your password in the Password and Re type Password fields and then click OK 6 Change the scan settings such as file format file name destination folder resolution or color if needed 7 Click the Start Scanning button The machine starts scanning The file will be saved in the folder you selected Related Information Scan Using ControlCenter2 Macintosh 173 ...

Page 180: ... Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh 1 Place an ID card on the scanner glass 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 174 ...

Page 181: ...Configure other settings if needed 8 Click the Start Scanning button The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter2 Macintosh 175 ...

Page 182: ...ent The Scan to E mail feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail button Th...

Page 183: ...color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning Your default email application will open and the scanned image is attached to a new blank email Related Information Scan Using ControlCenter2 Macintosh 177 ...

Page 184: ... You can edit this text using your preferred text editing application Macintosh Presto PageManager must be installed on your computer Download Presto PageManager from nj newsoft com tw download brother PM9SEInstaller_BR_multilang2 dmg The Scan to OCR feature is available for certain languages 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the Cont...

Page 185: ... color if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter2 Macintosh 179 ...

Page 186: ... wireless connection 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type pop up menu and then select the Microsoft Office Word docx or Microsoft Office PowerPoint pptx option If a mes...

Page 187: ...ner Interface Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Restore Defaults Yes Yes Yes Yes Target Application E mail Application Select which application is used to open scanned data Only applications installed on your computer can be selected Add Add an application to the pop up menu Type the application name in the Application Name field up to 30 characters and select your preferred applic...

Page 188: ...ages without using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of gray 24bit Color Use to create an image with the most accurate color reproduction This mode uses up to 16 8 million colors to scan the image but it requires the most memory and has the l...

Page 189: ...the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas Remove Background Color Select this option to remove the base color of documents to make the scanned data more recognizable When you use this feature select from three settings high medium and low Restore Defaults Select this opti...

Page 190: ...steps if you are using Presto PageManager Instructions for using other applications that support TWAIN specifications are very similar 1 Start Presto PageManager The first time you use the Brother TWAIN driver you must set it as the default driver To set the Brother TWAIN driver as the default driver do the following a Click the File menu and then select the Select Source option b Select the Broth...

Page 191: ... scanning area by holding down the mouse button and dragging your mouse pointer over the portion you want to scan 6 Click Start The machine starts scanning Related Information Scan from Your Computer Macintosh TWAIN Driver Settings Macintosh 185 ...

Page 192: ...er scanned image 2 Scan Type Select from a range of scan color depths Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated gray images without using true gray dots Black dots are put in a specific pattern to give a gray appearance True Gray Use for photographic images or graphics This mode is mor...

Page 193: ...evel and scan the document again If the image is too dark set a higher brightness level and scan the document again You can also type a value in the box to set the brightness Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasizes dark and light areas of the image while a decrease reveals more details in gray areas You can also type a value...

Page 194: ...Related Information Scan Using Presto PageManager or other TWAIN Compliant Applications Macintosh 188 ...

Page 195: ...Home Copy Copy Copy a Document Enlarge or Reduce Copied Images Sort Copies Make Page Layout Copies N in 1 or Poster 2 sided Copy Copy an ID Card Copy in Ink Save Mode Copy Options 189 ...

Page 196: ... face down on the scanner glass Place the document face down in the ADF ADF models only If you are copying multiple pages we recommend using the ADF 3 Press Copy The Touchscreen displays 4 Change the copy settings if needed When you load paper other than Letter size Plain Paper you must change the Paper Size and Paper Type settings by pressing Options 190 ...

Page 197: ... keyboard Press OK Options Press to change the copy settings for the next copy only When you have finished changing settings press OK After you have finished choosing new options you can save them by pressing the Save as Shortcut button 5 Press Black Start or Color Start To stop copying press Related Information Copy Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner...

Page 198: ...e the displayed percentage or press d to move the cursor and then enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 or the Fit to Page option go to the next step 7 Read and confirm the displayed list of options you have selected and then press OK 8 When you have finished changing settings press Black Start or Color Start If you selected the Fit to Page option your...

Page 199: ...ptions Stack Sort Sort 5 Read and confirm the displayed list of settings you have selected and then press OK 6 When you have finished changing settings press Black Start or Color Start If you placed the document in the ADF ADF models only the machine scans the document and starts printing If you are using the scanner glass go to the next step 7 After the machine scans the page place the next page ...

Page 200: ... Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK 4 Press Options Page Layout 5 Press a or b to display the options and then press the option you want 6 Read and confirm the displayed list of settings you have selected and then press OK 7 When you have finished changing settings press Black Star...

Page 201: ...Related Information Copy Page Layout Options for Copies 195 ...

Page 202: ...nner glass place the document face down in the direction shown in the table Option Description Off 1in1 2in1 Portrait When using the ADF When using the scanner glass 2in1 Landscape When using the ADF When using the scanner glass 2in1 ID Using the scanner glass 4in1 Portrait When using the ADF When using the scanner glass 4in1 Landscape When using the ADF When using the scanner glass Poster 2x1 Usi...

Page 203: ...Option Description Poster 3x3 Using the scanner glass Related Information Make Page Layout Copies N in 1 or Poster 197 ...

Page 204: ...Home Copy 2 sided Copy 2 sided Copy Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided 198 ...

Page 205: ...ptions Stack Sort Sort 5 Press a or b to display the 2 sided Copy option and then press it 6 Press the option you want Option Description Off 1 sided 2 sided Long Edge Flip 1 sided 2 sided Short Edge Flip 2 sided 2 sided 1 1 2 1 1 2 7 Review your settings on the Touchscreen and then press OK 8 Press Black Start or Color Start If you placed the document in the ADF ADF models only the machine scans ...

Page 206: ...the jam prevention settings 2 sided 1 or 2 sided 2 The 2 sided 1 option uses a longer print time for the ink to dry The 2 sided 2 option uses a longer print time and will also print in lighter colors Related Information 2 sided Copy Paper Handling and Printing Problems 200 ...

Page 207: ...ore information see the Product Safety Guide 1 Place your identification card face down near the upper left corner of the scanner glass a b c d a a 0 12 in 3 mm or greater top left b 8 4 in 213 mm c 5 4 in 137 mm d scannable area 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the num...

Page 208: ...inished changing settings press OK 6 Press Black Start or Color Start The machine starts scanning one side of the identification card 7 After the machine has scanned the first side turn over the identification card and press Continue to scan the other side Related Information Copy 202 ...

Page 209: ...ode feature is supported by technology from Reallusion Inc 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK 4 Press Options Advanced Settings Ink Save Mode 5 Read and confirm the displayed list of setting...

Page 210: ...r other than Letter size you must change the Paper Size setting Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio Density Increase the density to make the text darker Decrease the density to make the t...

Page 211: ...opy Places text in your document as a watermark Remove Background Color Removes the document s background color in copies The white background becomes more apparent This saves some ink and may make certain copies easier to read Set New Default Saves the copy settings that you use most often by setting them as the default settings Factory Reset Restores any changed copy settings to the factory sett...

Page 212: ...The Ink Save Mode Thin Paper Copy Book Copy and Watermark Copy features are supported by technology from Reallusion Inc Related Information Copy Copy a Document 206 ...

Page 213: ...Home Fax Fax Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 207 ...

Page 214: ... Send a Fax Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Send a Fax at a Specified Time Delayed Fax Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Polling Fax Options 208 ...

Page 215: ... Call History Outgoing Call Select the number you want and then press Apply Caller ID history Select a number from the Caller ID history Press Call History Caller ID history Select the number you want and then press Apply Address Book Select a number from the Address Book Press Address Book Do one of the following Select the number you want and then press Apply Press and then enter the first lette...

Page 216: ...lor Setting the Touchscreen asks if you want to send a color fax Press Yes Color fax to confirm The machine starts dialing and sending the document 10 When the Touchscreen displays Next Page do one of the following Press No when finished scanning pages The machine starts sending the document Press Yes to scan another page Place the next page on the scanner glass and then press OK The machine start...

Page 217: ...inging and fax receiving tones while sending a fax 1 Load your document 2 Press Fax If Fax Preview is set to On press Fax Sending Faxes 3 Press Hook and listen for a dial tone 4 Enter the fax number 5 When you hear fax tones press Fax Start If using the scanner glass press Send Related Information Send a Fax 211 ...

Page 218: ...er party before you both hang up 1 Ask the other party to wait for fax tones beeps and then press the Start or Send key before hanging up 2 Load your document 3 Press Fax Start If using the scanner glass press Send If the Touchscreen does not show Fax Start press to display it 4 Replace the handset of an external telephone Related Information Send a Fax 212 ...

Page 219: ...er and enter a fax number using the Touchscreen Press OK Press Add from Address book Press a or b to display the numbers you want to add to the broadcast Select the check boxes of the numbers you want to add When finished press OK Press Search in Address book Press the first letter of the name and press OK Press the name and then press the number you want to add Repeat this step to enter additiona...

Page 220: ...roadcast job 1 Press 2 Do one of the following To cancel the entire broadcast press Entire Broadcast Press Yes to confirm or press No to exit without canceling To cancel the current number being dialed press the name or number on the Touchscreen Press Yes to confirm or press No to exit without canceling To exit without canceling press Related Information Send the Same Fax to More than One Recipien...

Page 221: ...t the fax quickly by turning on Real Time TX If you are sending a color fax or if the machine s memory is full and you are sending a black and white fax from the ADF the machine sends the document in real time even if Real Time TX is set to Off In Real Time Transmission the automatic redial feature does not work when using the scanner glass 1 Load your document 2 Press Fax If Fax Preview is set to...

Page 222: ...Fax 5 Press On 6 Press Set Time 7 Enter the time you want the fax to be sent using the Touchscreen Press OK The number of pages you can scan into the memory depends on the amount and type of data 8 Press OK 9 Enter the fax number 10 Press Fax Start 11 When the Touchscreen displays Next Page do one of the following Press No when finished scanning pages The machine starts sending the document Press ...

Page 223: ...ss Cancel a Fax in Progress 1 Press to cancel a fax that is already in process 2 When you press while the machine is dialing or sending the Touchscreen displays Cancel Job Press Yes Related Information Send a Fax Telephone and Fax problems 217 ...

Page 224: ...bs Waiting You can cancel a fax job before it is sent 1 Press Settings All Settings Fax Remaining Jobs 2 Do the following for each fax job you want to check or cancel a Press a or b to scroll through the waiting jobs If needed press the job you want to cancel b Press OK c Press Yes to confirm or press No to exit without canceling 3 When finished press Related Information Send a Fax Setup for Polle...

Page 225: ... the other party pays for the call when receiving a fax from you It also lets you pay for the call when you call someone s fax machine to retrieve a fax The polling feature must be set up on both machines to work Not all fax machines support polling Polled Transmit Polling Receive 219 ...

Page 226: ... set up your machine to wait with a document so another fax machine can call and retrieve it The document will be stored and can be retrieved by any other fax machine until you delete it from the memory This feature is available only for black and white faxes Setup for Polled Transmit 220 ...

Page 227: ...tarts scanning the document 6 If you are using the scanner glass the Touchscreen prompts you to select one of the following options Press No when finished scanning pages Press Yes to scan another page Place the next page on the scanner glass and then press OK Repeat this step for each additional page 7 Your machine automatically sends the fax when it is polled and then prints the POLLED REPORT To ...

Page 228: ...review is set to On Delayed Fax black and white only Set the time of day the delayed faxes will be sent Batch TX black and white only Economize by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmission time Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Polled TX black and white only Set the mac...

Page 229: ...ive a Fax Receive Mode Settings Fax Preview Shrink Page Size of an Oversized Incoming Fax Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation Memory Receive Options Remote Fax Retrieval Fax Polling 223 ...

Page 230: ...a Fax Receive Mode Settings Receive Mode Settings Receive Modes Choose the Correct Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set the F T Ring Time Pseudo Double ring Set Easy Receive 224 ...

Page 231: ...atic answering functions unless you are using Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press the Hook button When you hear fax tones short repeating beeps press the Start button and then select Receive to receive a fax You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine Externa...

Page 232: ...wering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will answer every call automatically Voice messages are stored on the external TAD and fax messages are printed Select External TAD as your Receive Mode Will you be using your Brother machine on a dedicated fax line Your machine automatically answers every call as a fax Select Fax Only as ...

Page 233: ...swers in Fax Only and Fax Tel modes If you have external or extension telephones on the same line as the machine keep the Ring Delay setting of 4 1 Press Settings All Settings Fax Setup Receive Ring Delay 2 Press the number of times you want the line to ring before the machine answers 0 1 2 3 or 4 If you select 0 the machine will answer immediately and the line will not ring at all available only ...

Page 234: ...at a voice caller is on the line Because the F T ring is a setting only on your Brother machine extension and external telephones will not ring however you can still answer the machine s call on any telephone 1 Press Settings All Settings Fax Setup Receive F T Ring Time 2 Press how long the machine will double ring to alert you to a voice call 20Secs 30Secs 40Secs or 70Secs 3 Press Even if the cal...

Page 235: ...the Start button and then select Receive to receive the fax If you answered at an extension telephone press 51 If Easy Receive is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the fax receive code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Easy Receive to Off 1 Press Set...

Page 236: ...Home Fax Receive a Fax Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD Set Fax Preview to On Preview New Faxes 230 ...

Page 237: ...urned on the Fax Preview screen will not display the received date and time 1 Press Settings 2 Press Fax Preview 3 Press On or Off 4 Press Yes The Touchscreen displays a message saying future received faxes will not be printed 5 Press Yes 6 Press If faxes are stored in the memory when you change Fax Preview to Off do one of the following If you do not want to print the stored faxes press Continue ...

Page 238: ...s next to new faxes Press the fax you want If you want to print or delete all the faxes in the list press Print Delete Do one of the following Press Print All New Faxes to print all faxes you have not yet viewed Press Print All Old Faxes to print all faxes you have viewed Press Delete All New Faxes to delete all faxes you have not yet viewed Press Delete All Old Faxes to delete all faxes you have ...

Page 239: ...s multiple pages do one of the following Press Print All Pages to print the whole message A Touchscreen message asks if you want to delete the fax from the machine s memory To delete the fax press Yes To keep the fax in the machine s memory press No Press Print Displayed Only to print only the displayed page Press Print From Displayed to print from the displayed page to the last page If your fax i...

Page 240: ... Brother machine reduces any oversized incoming fax page to fit on your paper The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting 1 Press Settings All Settings Fax Setup Receive Auto Reduction 2 Press On or Off 3 Press Related Information Receive a Fax Paper Settings Paper Handling and Printing Problems 234 ...

Page 241: ...ate and time of receipt at the top of each incoming fax page Make sure you have set the current date and time on the machine This feature is available only for black and white faxes 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp 2 Press On or Off 3 Press Related Information Receive a Fax 235 ...

Page 242: ... end of the conversation the other party can send you a fax before you both hang up Your machine s ADF must be empty 1 Ask the other party to load the fax and to press the Start or Send key 2 When you hear CNG tones slow repeated beeps press Fax Start If the Touchscreen is dark in Sleep Mode touch it to display Fax Start If the Touchscreen does not show Fax Start press to display it 3 Press Receiv...

Page 243: ...to Cloud The machine forwards your received faxes to the online services For more information see the Web Connect Guide Off This feature is available only for black and white faxes Forward Incoming Faxes to Another Machine Set the Machine to Dial a Cell Phone or Pager Number When Receiving Faxes Store Incoming Faxes in the Machine s Memory Use PC Fax Receive to Transfer Received Faxes to Your Comp...

Page 244: ...lay the Fax Forward option and then press it 3 Enter the forwarding fax number up to 20 digits using the Touchscreen Press OK 4 Press Backup Print On or Backup Print Off If you select Backup Print On the machine prints a copy of each received fax at your machine When Fax Preview is turned on a backup copy of received faxes will not be printed even if you select Backup Print On If you receive a col...

Page 245: ... or PIN remotely 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the Paging option and then press it 3 Enter the cell phone or pager number up to 18 digits using the Touchscreen Enter Press OK For example press 18005551234 Do not include the area code if it is the same as your machine s area code 4 Do one of the following If you are programing a cell phone ...

Page 246: ...fax machine at another location using the Remote Retrieval commands Your machine prints a backup copy of each stored fax This feature is available only for black and white faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the Fax Storage option and then press it 3 Press Related Information Memory Receive Options Forward Faxes Remotely Print a Fax Stored...

Page 247: ...nning on your computer Even if your computer is turned off your machine will receive and store faxes in its memory When you start your computer and the PC FAX Receiving software runs your machine transfers faxes to your computer automatically 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the PC Fax Receive option and then press it The Touchscreen displays...

Page 248: ...axes If you press Yes faxes in the memory will be printed before the setting changes If you press No faxes in the memory will not be printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another option Fax Forward Paging USA and Canada only Forward to Cloud or Fax Storage press USB or the name of the computer if you are ...

Page 249: ...ave or transfer incoming faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press Off The Touchscreen displays Print all faxes or Erase all faxes if received faxes are in your machine s memory 3 Press Related Information Memory Receive Options Change Memory Receive Options Error and Maintenance Messages Telephone and Fax problems 243 ...

Page 250: ... machine s memory If you select Paging USA and Canada only or Fax Storage you can print all faxes from the memory 1 Press Settings All Settings Fax Print Fax When Fax Preview is set to Off you can also print a fax from the memory by pressing Print on the Touchscreen 2 Press OK 3 Press Related Information Memory Receive Options Store Incoming Faxes in the Machine s Memory Error and Maintenance Mess...

Page 251: ...eval to call your machine from any touch tone telephone or fax machine and use a remote access code and remote commands to retrieve fax messages Set a Remote Access Code Use Your Remote Access Code Remote Retrieval Commands Forward Faxes Remotely Change the Fax Forwarding Number 245 ...

Page 252: ...ss 2 Enter a three digit code using the numbers 0 through 9 or using the Touchscreen The preset cannot be changed Press OK DO NOT use the same code used for Fax Receive Code 51 or Telephone Answer Code 51 To delete your code press and hold to restore the inactive setting and then press OK 3 Press Related Information Remote Fax Retrieval Use Your Remote Access Code Operation from External and Exten...

Page 253: ... a fax 4 When the machine gives two short beeps enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command 5 When finished press 9 and then press 0 to deactivate your machine 6 Hang up If your machine is set to Manual mode and you are using Remote Retrieval wait for about 100 seconds after your fa...

Page 254: ...s not been registered You can register your Fax Forwarding number by entering 4 After you register the number Fax Forwarding will work 3 Paging USA and Canada only 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the fax number of a remote fax machine to receive stored fax messages 3 Erase faxes from memory If you hear one long beep fax messages have been erased f...

Page 255: ...one long beep you have messages 3 When you hear two short beeps press 9 6 2 4 Wait for the long beep and then use the dial pad to enter the fax number up to 20 digits of the remote fax machine where you want your fax messages sent followed by You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Hang up after you hear one long beep Your Brother machine will for...

Page 256: ...ssages 3 When you hear two short beeps press 9 5 4 4 Wait for the long beep enter the new number up to 20 digits of the remote fax machine you want your fax messages forwarded to using the dial pad then enter You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Press 9 0 to stop Remote Access when finished 6 Hang up after you hear one long beep Related Informa...

Page 257: ...o the other party pays for the call when receiving a fax from you It also lets you pay for the call when you call someone s fax machine to retrieve a fax The polling feature must be set up on both machines to work Not all fax machines support polling Polled Transmit Polling Receive 251 ...

Page 258: ... Fax Polling Polling Receive Polling Receive Polling Receive lets you call another fax machine to receive a fax Setup for Polling Receive Setup for Sequential Polling Receive Cancel a Sequential Polling Job Stop Polling 252 ...

Page 259: ...ceive Setup for Polling Receive 1 Press Fax If Fax Preview is set to On press Fax Sending Faxes 2 Press Options Polling RX 3 Press On or Off 4 Enter the fax number you are polling using the Address Book or keyboard 5 Press Fax Start Related Information Polling Receive 253 ...

Page 260: ...casting 5 Press Add Number You can add numbers to the broadcast in the following ways Press Add Number and enter a fax number using the Touchscreen Press OK Press Add from Address book Press a or b to display the numbers you want to add to the broadcast Select the check boxes of the numbers you want to add When finished press OK Press Search in Address book Press the first letter of the name and p...

Page 261: ...wing To cancel the entire sequential polling job press Entire Seq Poll Press Yes to confirm or press No to exit without canceling To cancel the current number being dialed press the name or number on the Touchscreen Press Yes to confirm or press No to exit without canceling To exit without canceling press Related Information Polling Receive 255 ...

Page 262: ...Home Fax Receive a Fax Fax Polling Polling Receive Stop Polling Stop Polling To cancel the polling process press while the machine is dialing Related Information Polling Receive 256 ...

Page 263: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Voice Operations Store Fax Numbers Set up Groups for Broadcasting Dial Access Codes and Credit Card Numbers 257 ...

Page 264: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Send Tone Signals Pick up a Voice Call in Fax Tel Receive Mode Special Line Considerations 258 ...

Page 265: ...ou have a Touch Tone service you will not need this feature to send tone signals This feature is available only in Canada 1 Press Fax If Fax Preview is set to On press Fax Sending Faxes 2 Press Hook 3 Press on the machine s Touchpanel Any digits dialed after this will send tone signals When you are finished with the call the machine will return to the Pulse dialing service Related Information Voic...

Page 266: ... to alert you to pick up a voice call If you are at the machine lift the external telephone s handset and then press Hook button or Pickup button to answer If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressing 51 Related ...

Page 267: ...ers Voice Operations Special Line Considerations Special Line Considerations Rollover Telephone Lines Two Line Telephone System Convert Telephone Wall Outlets Install Your Brother Machine an External Two Line TAD and Two Line Telephone 261 ...

Page 268: ...anada The calls are usually passed down or rolled over to the next available telephone line in a preset order Your machine can work in a rollover system only if it is the last number in the sequence so the call cannot roll away Do not place the machine on any of the other numbers when the other lines are busy and a second fax call is received the fax call would be transferred to a line that does n...

Page 269: ...e only in the USA and Canada The two telephone numbers can be on separate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line telephone and see if it can access both lines If it can you must separate the line...

Page 270: ...from one RJ14 jack to two RJ11 jacks Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it The third way is the easiest Buy a triplex adapter You can plug a triplex adapter into an RJ14 outlet It separates the wires into two separate RJ11 jacks Line 1 Line 2 and a third RJ14 jack Lines 1 and 2 If your machine is on Line 1 plug the machine into L1 of the...

Page 271: ...h line cord if you add a two line telephone 1 Place the two line TAD and the two line telephone next to your machine 2 Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter Plug the other end into the LINE jack of the machine 3 Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter Plug the other end into the L1...

Page 272: ... and Fax Numbers Store Fax Numbers Store Fax Numbers Store Address Book Numbers Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Caller ID History Change or Delete Address Book Names or Numbers 266 ...

Page 273: ... d Enter the first fax or telephone number up to 20 digits using the Touchscreen Press OK Press Pause to insert a pause between numbers You can press Pause as many times as needed to increase the length of the pause e To store the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the Touchscreen Press OK f Press OK to confirm To store ano...

Page 274: ... then press it 3 Press Edit Add to Address Book Name To delete the number from the Outgoing Call history list press Edit Delete Press Yes to confirm 4 Enter the name up to 16 characters using the Touchscreen Press OK 5 To store the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the Touchscreen Press OK 6 Press OK to confirm the fax or ...

Page 275: ...isplay the name or number you want to store and then press it 3 Press Edit Add to Address Book Name To delete the number from the Caller ID history list press Edit Delete Press Yes to confirm 4 Enter the name up to 16 characters using the Touchscreen Press OK 5 To store the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the Touchscreen...

Page 276: ...isplay the number you want to change and then press it 4 Do one of the following To change the name press Name Enter the new name up to 16 characters using the Touchscreen Press OK To change the first fax or telephone number press Address 1 Enter the new fax or telephone number up to 20 digits using the Touchscreen Press OK To change the second fax or telephone number press Address 2 Enter the new...

Page 277: ... the following steps a Press Edit Setup Groups Name b Enter the Group name up to 16 characters using the Touchscreen Press OK c Press Add Delete d Add Address Book numbers to the Group by pressing them to display a red checkmark Press OK e Read and confirm the displayed list of names and numbers you have selected and then press OK to save your Group To store another Group for broadcasting repeat t...

Page 278: ...nt to change and then press it 3 Press Name 4 Enter the new Group name up to 16 characters using the Touchscreen Press OK How to change the stored name To change a character press d or c to position the cursor to highlight the incorrect character and then press Enter the new character 5 Press OK 6 Press Related Information Set up Groups for Broadcasting Enter Text on Your Brother Machine 272 ...

Page 279: ...g Delete a Group Delete a Group 1 Press Fax Address Book Edit Delete 2 Press a or b to display the Group you want to delete and then press it 3 Press OK 4 When the Touchscreen displays Erase this data press Yes 5 Press Related Information Set up Groups for Broadcasting 273 ...

Page 280: ... it 3 Press a or b to display Add Delete and then press it 4 Press a or b to display the number you want to add or delete 5 Do the following for each number you want to change To add a number to the Group press the check box of the number to add a check mark To delete a number from the Group press the check box of the number to remove the check mark 6 Press OK 7 Press OK 8 Press Related Informatio...

Page 281: ...555 7000 if you press the following 1 Press Fax Address Book 2 Press a or b to display the number of Brother 1 3 Press the number 4 Press Apply 5 Press Options 6 Press a or b to display the Address Book option and then press it 7 Read and review the message on the Touchscreen and then press OK 8 Press a or b to display the number of Brother 2 9 Press the number 10 Press Apply 11 Press Fax Start Yo...

Page 282: ...External Devices Telephone Services and External Devices Voice Mail Distinctive Ring Caller ID Voice Over Internet Protocol VoIP Telephone Line Interference External TAD Telephone Answering Device External and Extension Telephones 276 ...

Page 283: ...t allows a person with one line to receive fax and voice calls through two different telephone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ring Smart Ring RingMaster Ident A Ring Ident A Call Data Ident A Call Teen Ring and SimpleBiz Fax Alternate Number Ringing This service ...

Page 284: ...pany for availability and rates What does Brother s Distinctive Ring do The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can only receive faxes You must pay for your telephone company s Distinctive Ring service before you program the machine to work...

Page 285: ...must listen to the ring pattern to compare it to the pattern that was registered Other telephones on the same line will ring If you program the machine correctly it will recognize the registered ring pattern of the fax number within two ring patterns and then answer with a fax tone When the voice number is called the machine will not answer Related Information Telephone Services and External Devic...

Page 286: ... the LCD will show D R as the Receive Mode 1 Press Settings All Settings Fax Miscellaneous Distinctive 2 Do one of the following If you have not registered Distinctive Ring press Distinctive and then press On If you have already registered Distinctive Ring and want to change the pattern go to the next step 3 Press Ring Pattern 4 Press the stored ring pattern you want You will hear each pattern as ...

Page 287: ...ailable only in the USA and Canada 1 Press Settings All Settings Fax Miscellaneous Distinctive Distinctive 2 Press Off 3 Press When you turn off Distinctive Ring the machine will stay in Manual mode You must set the Receive Mode again Related Information Distinctive Ring Choose the Correct Receive Mode Error and Maintenance Messages 281 ...

Page 288: ...ce you answer a call the Caller ID information disappears from the LCD and is stored in Caller ID memory View the list or select a number and fax to it add it to the Address Book or delete it from the history You can print a list of the Caller ID information received by your machine This feature is not available in some countries This feature may not be available in certain areas of the USA and Ca...

Page 289: ...s returned from the Caller ID history to numbers within your area code will be dialed using only 10 digits area code seven digit number If your dialing plan does not follow the standard 1 area code seven digit number dialing system for calling outside your area code you may experience problems returning calls from the Caller ID history and will not be able to return calls to those numbers using Ca...

Page 290: ...ck labeled LINE on your machine Connect the other end of the telephone cord to a modem interface box phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system contact your VoIP provider After you have connected your machine to the VoIP system press Hook on the Touchscreen or the Hook button on the control panel to verify the machine has ...

Page 291: ...the TAD must be connected to the EXT jack of the machine If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on your machine and use that number as a fax number The recommended setting is at least four ring...

Page 292: ...ove the protective cap 1 from the jack labeled EXT and then plug the telephone line cord from your external TAD into the EXT jack Make sure this cord is connected to the TAD at the TAD s telephone line jack and not its handset jack 1 3 Set your external TAD to four rings or less The machine s Ring Delay setting does not apply 4 Record the outgoing message on your external TAD 5 Set the TAD to answ...

Page 293: ...end beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending manual faxes For example After the...

Page 294: ...the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be rep...

Page 295: ...al Devices External and Extension Telephones External and Extension Telephones Connect an External or Extension Telephone Operation from External and Extension Telephones Use a Non Brother Cordless External Handset Use the Remote Codes 289 ...

Page 296: ...ne You can connect a separate telephone to your machine as shown in the diagram below Connect the telephone line cord to the jack labeled EXT Before you connect an external telephone remove the protective cap 3 from the EXT jack on the machine 3 1 Extension telephone 2 External telephone 3 Protective Cap 1 2 Related Information External and Extension Telephones 290 ...

Page 297: ...l telephone connected to the EXT jack of the machine you can make the machine receive the fax by pressing the Start button and selecting the option to receive If the machine answers a voice call and pseudo double rings for you to take over you can take the call at the external telephone by pressing Pickup or by pressing Hook If you answer a call and no one is on the line You should assume that you...

Page 298: ...n Brother cordless telephone is connected to the EXT jack of the machine and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you must go to the machine so you can press Pickup or press Hook to transfer the call to the cordless handset Related Information External and Extension Telephones 292 ...

Page 299: ...tton and then selecting the option to receive Telephone Answer Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If the machine answers a voice call and pseudo doub...

Page 300: ...nging the three digit remote codes for example to and 999 1 Press Settings All Settings Fax Setup Receive Remote Codes 2 Do one of the following To change the Fax Receive Code press Fax Receive Code Enter the new code and then press OK To change the Telephone Answer Code press Tel Answer Enter the new code and then press OK If you do not want to change the Codes go to the next step To turn the Rem...

Page 301: ...Home Fax Fax Reports Fax Reports Set the Transmission Verification Report s Style Set the Fax Journal s Interval Period Print Reports Set the Machine to Power Off Automatically 295 ...

Page 302: ...essful due to a transmission error The report will also print if you send a color fax that the receiving machine prints in black white Off Image Prints a report if your fax is unsuccessful due to a transmission error The report will also print if you send a color fax that the receiving machine prints in black white A portion of the fax s first page appears on the report 1 Press Settings All Settin...

Page 303: ...e you selected has passed the machine will print the Journal early and then erase all fax jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs Every 50 Faxes The machine will print the Journal when the machine has stored 50 fax jobs 4 If you selected 6 12 24 hours 2 or 7 days press Time and enter the time of day using the Touchscreen ...

Page 304: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 298 ...

Page 305: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 299 ...

Page 306: ... PC FAX Overview Windows PC FAX Overview Windows Reduce paper consumption and save time by using Brother s PC FAX software to send faxes directly from your machine Configure PC FAX Windows Configure your PC Fax Address Book Windows 300 ...

Page 307: ... and select your model name if not already selected Click PC FAX in the left navigation bar and then click Setup Sending The PC FAX Setup dialog box appears 2 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customized User Information screen for custom fax headers and cover pages Click the Sending tab ...

Page 308: ...Book Windows Add edit and delete members and groups to personalize your Brother Address Book Add a Member to the Address Book Windows Create a Group in the Address Book Windows Edit Member or Group Information Windows Delete a Member or Group Windows Export the Address Book Windows Import Information to the Address Book Windows 302 ...

Page 309: ...ows XP Windows Vista and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navig...

Page 310: ...3 Type the member s information in the corresponding fields Only the Name field is required 4 Click OK Related Information Configure your PC Fax Address Book Windows 304 ...

Page 311: ... and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then c...

Page 312: ...le Names field select each name you want to include in the group and then click Add Members added to the group appear in the Group Members box 5 When finished click OK Each group can contain up to 50 members Related Information Configure your PC Fax Address Book Windows 306 ...

Page 313: ...our model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group you want to edi...

Page 314: ...el name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group you want to delete 3 C...

Page 315: ...Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu and then select Export 3 Select one of the following Text The Select Items dialog box appears Go to step 4 vCard You...

Page 316: ...CII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder on your computer where you want to save the data type the file name and then click Save Related Information Configure your PC Fax Address Book Windows 310 ...

Page 317: ...wn list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu an...

Page 318: ...xt file 5 If you are importing an ASCII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder where you want to import the data type the file name and then click Open Related Information Configure your PC Fax Address Book Windows 312 ...

Page 319: ... numbers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make a mistake click All C...

Page 320: ...Receive Faxes on Your Computer Windows Receive Faxes on Your Computer Windows Use Brother s PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 314 ...

Page 321: ...en you turn off your computer your machine will continue to receive and store faxes in your Brother machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the fax is sent ...

Page 322: ...Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 2 Confirm the message and cl...

Page 323: ...AX Receive window appears 2 Click Settings 3 Configure these options as needed Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Device Select the Brother machine that you want to receive PC FAX Lock available only for Administrators Restrict users who do not have administrator pri...

Page 324: ...tructions for a network user then the machine should already be configured for your network 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below Connected Brother machines will be displayed Select a device from the...

Page 325: ... computer name that will appear on the machine s LCD type the new name in the Enter your PC display name Max 15 Characters field 6 Click OK Related Information Run Brother s PC FAX Receive on Your Computer Windows 319 ...

Page 326: ...d Messages Windows Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished click in the right top corner of the window to close it 320 ...

Page 327: ...AX Receive is active and the PC FAX Receive icon will remain in your computer task tray To close PC FAX Receive click the icon in the computer task tray and click Close Related Information Receive Faxes Using PC FAX Receive Windows 321 ...

Page 328: ...intosh PC FAX for Macintosh Use Brother s PC FAX software to send faxes directly from your Macintosh without printing them This feature helps reduce your paper consumption and save time Send Faxes from Your Application Macintosh 322 ...

Page 329: ...iving fax machine supports color faxes 1 Create a document in a Macintosh application 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Click the application pop up menu and then select the Send Fax option 4 Click the Output pop up menu and then select the Facsimile option 5 Type a fax number in the Input Fax Number field and then click Add The fax number is ...

Page 330: ...click the Add button after entering the first fax number and type the next fax number The destination fax numbers will be listed in the Destination Fax Numbers field 6 Click Print to send the fax Related Information PC FAX for Macintosh 324 ...

Page 331: ...Home PhotoCapture Center PhotoCapture Center Print Photos Directly from Media Copy Photos from Media to a Computer Print Photos from ControlCenter4 Windows 325 ...

Page 332: ...Flash memory drive scan documents and save them directly to a memory card or USB flash drive When your machine is connected to a computer you can use your computer to access a memory card or USB flash drive inserted in the front of the machine Compatible Memory Cards and USB Flash Drives Important Information about PhotoCapture Center Print Photos from Media Using the Photo Button on the Brother M...

Page 333: ...igital cameras that use the USB mass storage standard Other USB devices are not supported Compatible Memory Cards Slot USB flash drive USB slot Compatible Memory Cards Slot Memory Stick Duo Memory Stick PRO Duo Upper slot Memory Stick Micro M2 Adapter required SD Memory Card SDHC Memory Card SDXC Memory Card MultiMediaCard MultiMediaCard plus Lower slot miniSD Adapter required miniSDHC Adapter req...

Page 334: ...index or image the PhotoCapture Center will print all the valid images even if one or more images have been corrupted Corrupted images will not be printed Memory card users Your machine is designed to read memory cards that have been formatted by a digital camera When a digital camera formats a memory card it creates a special folder into which it copies image data If you must use your computer to...

Page 335: ...nd Print Photos and Movie Files from Media Print a Photo Index Sheet Thumbnails from Media Print Photos by Image Number Enhance Photos Using Advanced Editing Options Print Photos with Custom Cropping Print ID Photos Print Photos from Media in Digital Print Order Format DPOF Print Photos with Auto Cropping Print Borderless Photos from Media Print the Date from Your Photo s Data Print Settings for P...

Page 336: ... the shooting time is about 60 minutes they are too large to be printed If the movie file for a divided scene is corrupted the part for that scene will be blank 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Photo View Photos 4 Press d or c to display the photo you want to print and then press it If you want to print all the photos press Print All ...

Page 337: ...ra or computer has used to identify the pictures Only file names that are 20 characters or less will be printed correctly on the index sheet File names cannot be printed correctly if they contain non alphanumeric characters but non alphanumeric characters do not affect PhotoCapture Center settings 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Phot...

Page 338: ...K Enter multiple numbers at one time using a comma or a hyphen For example enter 1 3 6 to print images No 1 No 3 and No 6 Print a range of images using a hyphen For example enter 1 5 to print images No 1 to No 5 Enter up to 12 characters including commas and hyphens for the image numbers you want to print 5 Enter the number of copies in one of the following ways Press or on the Touchscreen Press t...

Page 339: ...ct you want to add and then press OK There are 10 ways to add effects to your photo Option Description Auto Correct The machine decides the appropriate effect for your photo Enhance Skin Use for adjusting portrait photographs It adjusts skin color Press d or c to adjust the level of contrast Enhance Scenery Use for adjusting landscape photographs It highlights green and blue areas in your photo Pr...

Page 340: ...ts If your photo is very small or has irregular proportions the Touchscreen displays Image Too Small or Image Too Long You may not be able to crop or enhance the photo 7 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK 8 Press OK 9 To chang...

Page 341: ...photo thumbnail 5 Press Crop and then press OK 6 Adjust the red frame to surround the portion of the photo you want to print Press or to enlarge or reduce the frame size Press a b d or c to move the position of the frame Press to rotate the frame When finished press OK If your photo is very small or has irregular proportions the Touchscreen displays Image Too Small or Image Too Long You may not be...

Page 342: ...2 Put the memory card or USB flash drive in the correct slot 3 Press Photo ID Photo Print 4 Press d or c to display the photo you want and then press it 5 Press a or b to adjust the size of the crop you want and then press it The machine crops the photo to the selected size To crop to a different size repeat these steps 6 Confirm the displayed image Rotate the image if needed by pressing 7 Press O...

Page 343: ... Memory Card SDHC Memory Card SDXC Memory Card MultiMediaCard or MultiMediaCard plus containing DPOF information is put into your machine you can print the selected image A DPOF File error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the prin...

Page 344: ...ge this setting to Off If you set the Cropping setting to Off set the Borderless setting to Off also Cropping On Cropping Off 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Photo View Photos 4 Press d or c to display each photo When the photo you want is displayed press it and then press OK 5 Press OK 6 Press Print Settings Cropping 7 Press On or O...

Page 345: ...per Printing time will be slower 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Photo View Photos 4 Press d or c to display each photo When the photo you want is displayed press it and then press OK 5 Press OK 6 Press Print Settings Borderless 7 Press On or Off 8 When finished press or OK 9 Press Start Related Information Print Photos from Media Us...

Page 346: ... must include the date The Digital Print Order Format DPOF setting on your camera must be turned off to use the Print Date feature 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Photo View Photos 4 Press d or c to display each photo When the photo you want is displayed press it and then press OK 5 Press OK 6 Press Print Settings Print Date 7 Press ...

Page 347: ...Slide Show only Set the machine to decide the appropriate effect for your photo Images that are very small or very elongated may not be corrected Brightness Does not appear when Enhance is selected Adjust the brightness Contrast Does not appear when Enhance is selected Adjust the contrast Increasing the contrast makes an image look sharper and more vivid Color Enhance Does not appear when Enhance ...

Page 348: ...Photos from Media Using the Photo Button on the Brother Machine Enhance Photos Using Advanced Editing Options Preview and Print Photos and Movie Files from Media Print Photos by Image Number Print Photos with Custom Cropping Print Photos from Media in Digital Print Order Format DPOF 342 ...

Page 349: ...puter If you would like to copy photos stored in a memory card or USB flash drive to a folder on your computer follow the steps for your connection type and Operating System Before Copying Photos Copy Photos from Media Over a Local Connection Copy Photos from Media Over a Network Connection 343 ...

Page 350: ...or USB flash drive in the media drive of the machine You could lose your data or damage the media The PhotoCapture Center will read only the media that was put in first While the machine is printing from the PhotoCapture Center your computer cannot access the PhotoCapture Center for any other operation Related Information Copy Photos from Media to a Computer 344 ...

Page 351: ...edit a file and save it to another drive on your computer 5 Quit all applications that are running stored data on the memory card or USB flash drive 6 Do one of the following Windows In Windows Explorer right click the removable disk icon and select Eject Macintosh Drag the removable disk icon into the Trash icon 7 Wait until the LCD message disappears before removing the media IMPORTANT DO NOT re...

Page 352: ... and the network Host Name of the machine 4 Click the name of the file you want to copy and save it to your computer NOTE When saving files certain characters or symbols may cause a problem accessing the file We recommend using combinations of these characters in a file name 5 Close the web browser 6 Wait until the LCD message disappears before removing the media IMPORTANT DO NOT remove the memory...

Page 353: ...d one extra sheet of the same photo paper in the paper tray 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Do one of the following If you are using Advanced Mode click the Photo tab and then click the Photo Print button If you are using Home Mode click the Photo tab 4 Select the folder that contains the image you want to print Option Description My CC4 Folder The My CC4 Fol...

Page 354: ... Media Type and Layout options 10 Click the Properties button to configure the Print Quality Color Grayscale and Color Mode options if needed To print the image s timestamp in the lower right corner of the image select the Print Date check box 11 To change other printer settings click the Print Options button For Advanced Mode only 12 Click OK 13 Click the Preview button to view the image on scree...

Page 355: ...ate Fit to Window Set the zoom level so that the image fits the window Zoom In Zoom Out Enlarge or reduce the selected image Rotate Counterclockwise Rotate Clockwise Rotate the image by 90 degrees clockwise or counter clockwise Previous Next Display the previous or next image 3 Trimming This feature allows you to remove unwanted areas from your photos 4 Image Correction Auto Correction Select this...

Page 356: ...o enhance natural colors such as green and blue Night Scene Select this option to optimize the image adjustments for a night scene photo Soft Light Select this option to soften bright edges Related Information Print Photos from ControlCenter4 Windows 350 ...

Page 357: ...k Network Get Started Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 351 ...

Page 358: ...g to your network using the Brother installation CD ROM This section provides more information on network connection types introduces various methods to manage your network and explains some useful network features of your Brother machine Supported Basic Network Features 352 ...

Page 359: ... Yes Scanning Yes Yes PC Fax Send available only for certain models Yes Yes PC Fax Receive available only for certain models Yes Photo Capture available only for certain models Yes Yes BRAdmin Light 1 Yes Yes BRAdmin Professional 3 2 Yes Yes Remote Setup available only for certain models Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Windows 7 Windows 8 and Window...

Page 360: ...nd Utilities Network Management Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer 354 ...

Page 361: ...ttings and update device firmware from a Windows computer on your LAN BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s BRAdmin Professional 3 utility Node name The node name appears in the current BRAdmin Profess...

Page 362: ...on CD ROM Before Configuring Your Brother Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS or AOSS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID Configure Your Machine for a Wireless Networ...

Page 363: ...reless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer supported models only or USB for the fastest throughput speed Although the Brother machine can be used in both a wired and wireless netwo...

Page 364: ...rk WLAN WPS AOSS 2 When Switch Network interface to wireless or Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 3 When the Touchscreen instructs you to start WPS or AOSS press the WPS or AOSS button on your wireless access point router Then press OK on your machine Your machine will automatically detect which mode WPS or AOSS your wireless access point router uses...

Page 365: ...ation on how to access WPS mode see the instructions provided with your wireless access point router Type A Connection when the wireless LAN access point router 1 doubles as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Registrar 1 2 Routers or access points that support WPS are marked with this symbol 1 Press Settings All Settings Network WLAN WPS w PIN...

Page 366: ...rinters Add a device Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click Add a device To use a Windows Vista Windows 7 Windows 8 or Windows 10 computer as a Registrar you must register it to your network in advance For more information see the instructions supplied with your wireless LAN access point router If you use Windows 7 Windows 8 or Windows 10 as a ...

Page 367: ...SSID name and then press OK For more information about how to enter text see the Appendix 6 Press Ad hoc 7 Press either None or WEP 8 If you selected the WEP option for Encryption type enter the WEP key and then press OK Your Brother machine supports the use of the first WEP key only 9 To apply the settings press Yes To cancel press No 10 The machine attempts to connect to the wireless device you ...

Page 368: ...your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press Settings All Settings Network WLAN Setup Wizard 3 When Switch Network interface to wireless or Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 4 The machine searches for your network and displays a list of available SSIDs ...

Page 369: ...ice is connected successfully the LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a ...

Page 370: ...iguring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print or Scan from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 364 ...

Page 371: ... Brother iPrint Scan from the Google Play Store Android Market or the App Store For more information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manuals page on the Brother Solutions Center at support brother com to download the guide 1 2 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired supported models only and wireless...

Page 372: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Di...

Page 373: ... Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method ...

Page 374: ...tions when Activate Wi Fi Direct on other device Then Press OK appears Press OK on your Brother machine This will start the Wi Fi Direct setup 4 Do one of the following When your Brother machine is the G O Group Owner connect your mobile device to the machine directly When your Brother machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Sele...

Page 375: ... Network Wi Fi Direct Group Owner On 2 Press Push Button 3 When Wi Fi Direct On appears press On to accept To cancel press Off 4 Activate your mobile device s WPS one push configuration method see your mobile device s user s guide for instructions When Activate Wi Fi Direct on other device Then Press OK appears on the machine s LCD press OK on your machine This will start the Wi Fi Direct setup 5 ...

Page 376: ... on your mobile device in the machine Press OK Follow the instructions and go to next step If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Select the mobile device to which you want to connect and press OK Search for available devices ag...

Page 377: ... press On to accept To cancel press Off 3 When Activate Wi Fi Direct on other device Then Press OK is displayed activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions and then press OK on your Brother machine This will start the Wi Fi Direct setup 4 The machine will wait for a connection request from your mobile device When PIN Code appear...

Page 378: ...ccept To cancel press Off 3 The machine will display the SSID name and Password Go to your mobile device s wireless network settings screen and enter the SSID name and password 4 If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup For more information on printing from or scanning to your mobile device download the Mobile Prin...

Page 379: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report 373 ...

Page 380: ... Report shows 0 0 0 0 wait for one minute and try printing it again You can find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 1 Press Settings All Settings Print Reports Network Configuration OK The machine prints the current Net...

Page 381: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to Factory Default Print the WLAN Report 375 ...

Page 382: ...s feature restores all wired supported models only and wireless network settings to the factory settings You can also reset the print server to its factory default settings using BRAdmin Light or BRAdmin Professional 3 1 Press Settings All Settings Network Network Reset 2 Reset Network will be displayed Press Yes 3 Reboot OK will be displayed Press Yes for two seconds to confirm The machine will r...

Page 383: ...ings Print Reports WLAN Report OK The machine will print the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Technical Information for Advanced Users Wireless LAN Report Error Codes My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want t...

Page 384: ...ntication methods WPA Personal TKIP or AES WPA2 Personal AES Open WEP or None without encryption Shared key WEP If your problem is not solved the SSID or network settings you entered may be incorrect Confirm the wireless network settings For Ad Hoc Mode change the authentication and encryption methods of your computer for the wireless setting Your machine supports Open authentication only with opt...

Page 385: ...e has the WPS or AOSS method active and try again Try starting again after a few minutes to avoid interference from other access points Related Information Print the WLAN Report My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID 379 ...

Page 386: ...Home Security Security Lock the Machine Settings 380 ...

Page 387: ...tings Before turning on the machine s access lock feature make a careful note of your password If you forget the password you must reset all passwords stored in the machine by calling your administrator or Brother Customer Service About Using Memory Security 381 ...

Page 388: ...re available Receiving faxes into memory limited by memory capacity Fax Forwarding if Fax Forwarding was already On Paging if Paging was already On Remote Retrieval if Fax Storage was already On While Memory Security is On the following operations are NOT available Operation from the control panel Printing received faxes PC printing PC Fax Receive Printing with NFC Scanning with NFC To print the f...

Page 389: ...ord Make a careful note of your password 1 Press Settings All Settings Fax Miscellaneous Memory Security 2 Enter a four digit number for the password using the Touchscreen Press OK 3 When the Touchscreen displays Verify re enter the password using the Touchscreen Press OK 4 Press Related Information About Using Memory Security 383 ...

Page 390: ... Miscellaneous Memory Security Set Password 2 Enter the registered four digit number for the current password using the Touchscreen Press OK 3 Enter a four digit number for a new password using the Touchscreen Press OK 4 When the Touchscreen displays Verify re enter the new password using the Touchscreen Press OK 5 Press Related Information About Using Memory Security 384 ...

Page 391: ...sword using the keyboard on the Touchscreen Press OK The machine goes offline and the Touchscreen displays Memory Security Turning off Memory Security a Press Unlock b Enter the current four digit password and then press OK If you enter the wrong password the Touchscreen displays Wrong Password and stays offline The machine will stay in Secure Mode until the correct password is entered Related Inf...

Page 392: ...b Connect Use Web Services from Your Brother Machine Use Brother Web Services Print with Google Cloud Print Print with AirPrint Print with Mopria Print and Scan from a Mobile Device Print and Scan Using Near Field Communication NFC 386 ...

Page 393: ...rom and print images that are already uploaded to these services 1 2 4 3 1 Printing 2 Scanning 3 Photos images documents and other files 4 Web Service The following services can be accessed from your Brother machine Picasa Web Albums Google Drive Flickr Facebook Evernote Dropbox OneNote OneDrive and Box For more information see the Web Connect Guide Go to your model s Manuals page on the Brother S...

Page 394: ...service 1 Web Service Copy Outlined Area Use a red pen to outline sections of your document and then scan the document The red outlined areas are extracted and printed together Cut Outlined Area Use a red pen to outline sections of your document and then scan the document The red outlined areas are deleted and the remaining information is printed NotePrint and NoteScan Print different types of not...

Page 395: ...Related Information Mobile Web Connect 389 ...

Page 396: ...count using a network compatible device such as a mobile phone or computer without installing the printer driver on the device 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing For more information see the Google Cloud Print Guide Go to your model s Manuals page on the Brother Solutions Center at support brother com to download the guide Related Information Mobile Web Connect 390 ...

Page 397: ... AirPrint also lets you send faxes directly from your Macintosh computer without printing them 1 2 3 1 Wired or wireless network 2 Telephone line 3 Your Brother machine AirPrint also lets you scan documents to your Macintosh computer without installing a driver on the device requires OS X 10 9 or later For more information see the AirPrint Guide Go to your model s Manuals page on the Brother Solut...

Page 398: ...ect to the same network as the printer and print without additional setup Many native Android apps including Google Chrome Gmail and Gallery support printing 1 2 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Plug in from the Google Play Store app and install it on your Android device Before using this service you must turn it on Related Information...

Page 399: ... to use features of your Brother machine directly from your iPhone iPod touch iPad and iPad mini Download and install Brother iPrint Scan from the App Store For Windows Phone Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows Phone without using a computer Download and install Brother iPrint Scan from the Windows Phone Store Windows Phone Mark...

Page 400: ...ata photos PDF files text files web pages and email messages from the device or scan photos and documents to the device by touching it to the NFC logo on the machine s control panel You must download and install Brother iPrint Scan to your Android device to use this feature For more information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manuals page on the Brother S...

Page 401: ...olCenter Use Brother s ControlCenter software utility to quickly access your frequently used applications Using ControlCenter gives you direct access to specific applications ControlCenter4 Windows ControlCenter2 Macintosh 395 ...

Page 402: ...sing ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine Using ControlCenter4 Windows Create a Custom Tab Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine from Your Computer Windows Set Up Your Brother Address Book Using ControlCenter4 Windows 396 ...

Page 403: ...enter4 Windows Change the Operation Mode in ControlCenter4 Windows ControlCenter4 has two operation modes Home Mode and Advanced Mode You can change modes at any time Home Mode Advanced Mode Home Mode ControlCenter4 Home Mode lets you access your machine s main features easily 397 ...

Page 404: ...ion mode 1 Click the ControlCenter4 icon in the task tray and then select Open 2 Click the Configuration button and then select Mode Select 3 The mode selection dialog box appears Select either the Home Mode or Advanced Mode option 4 Click OK Related Information ControlCenter4 Windows Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows 398 ...

Page 405: ...e Mode Windows Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 399 ...

Page 406: ...ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to E mail Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Office File Using ControlCenter4 Advanced Mode...

Page 407: ...gs tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to read the settings from a file Print Click to print the selected items on the machine You cannot print the data until it is uploaded to the machine Click Apply to upload the...

Page 408: ...ata to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed the Brother software and drivers from the CD ROM the necessary firewall settings have already b...

Page 409: ...nd then click Open 2 Click the Configuration button and then select Create custom tab A custom tab is created 3 To change the name of a custom tab right click the custom tab and then select Rename custom tab 4 Click the Configuration button select Create custom button and then select the button you want to create The settings dialog box appears 5 Type the button name and then change the settings i...

Page 410: ...Related Information ControlCenter4 Windows 404 ...

Page 411: ...Macintosh ControlCenter2 Macintosh Scan Using ControlCenter2 Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh Turn On the AutoLoad Feature Macintosh Set Up Your Brother Address Book Using ControlCenter2 Macintosh 405 ...

Page 412: ...file formats Scan Using ControlCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh Scan to E mail Attachment Using ControlCenter2 Macintosh Scan to an Editable Text File OCR Using ControlCenter2 Macintosh Scan to an Office File Using ControlCenter2 Macintosh Scan Settings for ControlCenter2 Macint...

Page 413: ...her Machine Using ControlCenter2 Macintosh 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed 407 ...

Page 414: ...ne Click Apply to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Progr...

Page 415: ...automatically each time you start your Macintosh 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the Configuration button and then select Preferences 3 Select the Start ControlCenter on computer startup check box 4 Click OK Related Information ControlCenter2 Macintosh 409 ...

Page 416: ...stalled correctly The Scanner Cover and the Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link button is blinking The machine s LCD ...

Page 417: ...rt B W 1 sided Print Only Replace ink One or more of the color ink cartridges have reached the end of their lives You can use the machine in black white mode for approximately four weeks depending on the number of pages you print While this message appears on the Touchscreen each operation works in the following way Printing If the media type is set to Plain Paper in the Basic tab and Grayscale is...

Page 418: ...te fax Replace the ink cartridges See Related Information Replace the Ink Cartridges You can still scan even if the ink is low or needs to be replaced Comm Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem continues call the telephone company and ask them to check your telephone line Connection Error Wi...

Page 419: ...oportioned image Image Too Small The size of your photo is too small to trim Choose a larger image Ink Absorber Pad Full The ink absorber box or flushing box is full These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine Because these components are periodic maintenance items the replacement is not...

Page 420: ...side Front Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper More than one sheet of paper was placed in the manual feed slot OR Another sheet of paper was placed in the manual feed slot before the Touchscreen displayed Where to Place the Paper Do not put more than one sheet of paper in the manual feed slot at any t...

Page 421: ...r ID There is no incoming call history You did not receive calls or you have not subscribed to the Caller ID service from your telephone company To use the Caller ID feature call your telephone company See Related Information Caller ID No Device Wi Fi Direct When configuring the Wi Fi Direct network the Brother machine cannot find your mobile device Make sure your machine and mobile device are in ...

Page 422: ...emory you can turn off Memory Receive See Related Information Turn Off Memory Receive Print the faxes that are in the memory See Related Information Print a Fax Stored in the Machine s Memory Out of Memory The machine s memory is full If a fax sending or copy operation is in progress Press or Quit or Close and wait until the other operations that are in progress finish and then try again Press Sen...

Page 423: ...Touchscreen and its frame Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris Tray removed This message is displayed when the setting to confirm the paper type and size is enabled To not display this confirmation message change the setting to Off See Related Information Change the Check Paper Size Setting Unable t...

Page 424: ...ted Information Supply Specifications Wrong Ink Color An ink cartridge has been installed in the wrong position Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions Related Information Troubleshooting Transfer Your Faxes or Fax Journal Report LCD Overview Print the Network Configuration Report Replace the Ink Cartridges Suppl...

Page 425: ... Print Options Macintosh Paper Handling and Printing Problems 419 ...

Page 426: ...nal report to see if there are any faxes you must transfer See Related Information Transfer the Fax Journal Report to Another Fax Machine Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxes to Your Computer Transfer the Fax Journal Report to Another Fax Machine Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Reset the ...

Page 427: ...nter fax transfer mode 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Fax Transfer 3 Do one of the following If the Touchscreen displays No Data there are no faxes left in the machine s memory Press Close and then press Enter the fax number where faxes will be forwarded 4 Press Fax Start Related Information Transfer Your Faxes or Fax Journal Report S...

Page 428: ...8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 3 Read and confirm the instructions on your computer Faxes in the machine s memory will be sent to your computer automatically When faxes in the machine s memory are not sent to your computer Make sure you have...

Page 429: ... to Another Fax Machine If you have not set up your Station ID you cannot enter fax transfer mode 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Report Transfer 3 Enter the fax number where the Fax Journal report will be forwarded 4 Press Fax Start Related Information Transfer Your Faxes or Fax Journal Report Set Your Station ID 423 ...

Page 430: ...me Troubleshooting Document Jams Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Remove Paper Scraps Jammed in the ADF Error and Maintenance Messages 424 ...

Page 431: ...in the Top of the ADF Unit 1 Remove any paper from the ADF 2 Open the ADF cover 3 Remove the jammed document by pulling it upward 4 Close the ADF cover 5 Press IMPORTANT To avoid future document jams close the ADF cover correctly by pressing it down in the center Related Information Document Jams 425 ...

Page 432: ...d inside the ADF Unit Document is Jammed inside the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Lift the document cover 3 Pull the jammed document out to the left 4 Close the document cover 5 Press Related Information Document Jams 426 ...

Page 433: ...Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Related Information Document Jams 427 ...

Page 434: ...d remove the jammed paper Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front Paper is Jammed in the Front of the Machine Jam B Front Paper is Jammed in the Back of the Machine Jam C Rear Error and Maintenance Messages Paper Handling and Printing Problems 428 ...

Page 435: ... Inside Front or Repeat Jam A Inside Front follow these steps 1 Unplug the machine from the AC power outlet 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover 1 into the open position 1 5 Slowly pull the jammed paper 1 out ...

Page 436: ...ause damage to the machine 1 If the print head is in the right corner as shown in the illustration 2 you cannot move the print head Close the scanner cover and then reconnect the power cord Open the scanner cover again and then hold down until the print head moves to the center Then unplug the machine from the power source and take out the paper If the paper is jammed under the print head unplug t...

Page 437: ...3 2 If ink gets on your skin or clothing immediately wash it off with soap or detergent 6 Gently close the scanner cover using both hands 7 Slowly pull the jammed paper 1 out of the machine 1 431 ...

Page 438: ...ny scraps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely When finished continue with the next step 8 Put the paper tray firmly back in the machine 432 ...

Page 439: ...ull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 10 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 433 ...

Page 440: ... Front of the Machine Jam B Front If the LCD displays Jam B Front or Repeat Jam B Front follow these steps 1 Unplug the machine from the AC power outlet 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Slowly pull out the jammed paper 1 1 434 ...

Page 441: ...craps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely When finished continue with the next step 5 Put the paper tray firmly back in the machine 435 ...

Page 442: ...pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 436 ...

Page 443: ...er tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper Depending on the paper size it is easier to remove the jammed paper from the front of the machine rather than from the back of the machine 4 Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 5 Slowly pull the jammed paper out of the machine 6 Close...

Page 444: ...per tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 9 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 438 ...

Page 445: ... think there is a problem with your machine check the following topics You can correct most problems yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Telephone and Fax pro...

Page 446: ...re XXXX is your model name Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers Right click the Brother MFC XXXX Printer where XXXX is your model name Click See what s ...

Page 447: ...he screen but do not appear when the document is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Related Information Unprintable Area Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the p...

Page 448: ...hine and or leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine resulting in periodic but less frequent cleaning of the print head The machine prints blank pages Check the print quality See Related Information Check the Print Quality Make sure you are using Genuine Brother Ink To prolong print head life p...

Page 449: ...ings click Advanced select Other Print Options and clear the Bi Directional Printing check box Make sure you are using Genuine Brother Ink Paper Handling Difficulties Difficulties Suggestions The machine does not feed paper Make sure the paper tray is pushed in all the way until it locks into place Make sure the Jam Clear Cover at the back of the machine is closed Return the photo bypass tray to t...

Page 450: ... See Related Information Clean the Paper Feed Rollers Printing Received Faxes Difficulties Suggestions Condensed print Horizontal streaks Top and bottom sentences are cut off Missing lines This is usually caused by a poor telephone connection Make a copy if your copy looks good you probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax a...

Page 451: ...per Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Paper Pick up Rollers Printer Jam or Paper Jam Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided Shrink Page Size of an Oversized Incoming Fax Paper Weight and Thickness Print Settings Windows Print Options Macintosh Print a Photo Macintosh Prevent Smudged Printouts and Paper Jams When Printing on Bot...

Page 452: ...k that the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure your machine has a dial tone by pressing the Hook button in Fax mode If there is no ringing when you call your machine ask your telephone company to check the line Handling Incoming Calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Easy Receive is set to On your...

Page 453: ...ubscriber service see Related Information Voice Mail If your Brother machine is on a line with the Distinctive Ring subscriber service see Related Information Distinctive Ring If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select the Fax Tel mode In Fax Tel mode your Brother machine will receive faxes automatically ...

Page 454: ...you are using a VoIP system try changing the Compatibility setting to Basic for VoIP See Related Information Telephone Line Interference VoIP Sending Faxes Difficulties Suggestions Cannot send a fax Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine Make sure your machine has a dial tone by pressing the Hook bu...

Page 455: ...al black lines when sending Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip Clean the glass strip See Related Information Clean the Scanner Related Information If You Are Having Difficulty with Your Machine Set Dial Tone Detection Telephone Line Interference VoIP Troubleshooting Set Tone or Pulse Dialing Mode Choose the Correct Receive Mod...

Page 456: ... Fax problems Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to Detection will shorten the Dial Tone detect pause 1 Press Settings All Settings Initial Setup Dial Tone 2 Press Detection or No Detection 3 Press Related Information Telephone and Fax problems 450 ...

Page 457: ...oIP Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility with most VoIP services Brother recommends changing the compatibility setting to Basic for VoIP Normal sets the modem speed at 14 400 bps 3 ...

Page 458: ...river is selected as the primary source in your scanning application For example in Nuance PaperPort 14 click Desktop Scan Settings Select to select the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh Make sure the Brother TWAIN driver is selected as the primary source In PageManager click File Import From Scanner and select the Brother TWAIN driver You can also...

Page 459: ...lated Information Print Photos with Auto Cropping Software Difficulties Difficulties Suggestions Cannot print Uninstall and reinstall the Brother driver Device Busy appears on the computer screen Make sure the machine s display shows no error messages Related Information If You Are Having Difficulty with Your Machine Troubleshooting Clean the Scanner Load Documents in the Automatic Document Feeder...

Page 460: ...he Network Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Troubleshooting 454 ...

Page 461: ...ol exe For 64 bit OS users double click XXX C where XXX is the name of your local disk drive Program Files x86 Browny02 Brother BrotherNetTool exe If the User Account Control screen appears do one of the following Windows Vista Click Allow Windows 7 Windows 8 Windows 10 Click Yes 3 Follow the on screen instructions 4 Check the diagnosis by printing the Network Configuration Report The Network Conn...

Page 462: ...Difficulty with Your Machine Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Change Machine Settings from Your Computer Print the Network Configuration Report 456 ...

Page 463: ...find the MAC Address in your Brother machine s control panel Wireless Your wireless LAN access point router is in stealth mode not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID pass...

Page 464: ...ur Brother machine as a client confirm how many devices are allowed in the current Wi Fi Direct network and then check how many devices are connected Wi Fi Direct For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless...

Page 465: ...any description for example Brother PC FAX Rx In Port number Type 54926 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Wired Wireless Your security software blocks your machine s access to the network Some security software might block access without showing a security alert dialog box even afte...

Page 466: ...u bar appears click Settings Control Panel In the Hardware group click View devices and printers Printers Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers OS X v10 8 5 Click System Preferences Print Scan OS X v10 9 x 10 10 x Click System Preferences Printers Scanners Your Brother machine is not connected to the wireless network Pr...

Page 467: ...e Windows command prompt or Macintosh Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask...

Page 468: ...then press the Enter key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Macintosh 1 Select System Preferences from the Apple Menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Pri...

Page 469: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 463 ...

Page 470: ...ate 1 Press Settings All Settings Machine Info 2 Press one of the following options Option Description Serial No Check your machine s serial number Firmware Version Main Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen 3 Press Related Information Troubleshooting 464 ...

Page 471: ... 1 Press Settings All Settings Initial Setup Reset 2 Press the reset option you want to use 3 Press Yes to confirm 4 Press Yes for two seconds to reboot the machine Related Information Troubleshooting Reset Functions LCD Overview Transfer Your Faxes or Fax Journal Report 465 ...

Page 472: ...dress book Fax resets the following settings Address Book Address Book and Setup Groups Programmed fax jobs in the memory Polled Transmit Delayed Fax and Delayed Batch Transmission Station ID Name and Number Remote Fax Options Fax Forwarding and Paging USA and Canada only Report Transmission Verification Report Address Book and Fax Journal History Caller ID history and Outgoing Call Faxes in memor...

Page 473: ...Routine Maintenance Routine Maintenance Replace the Ink Cartridges Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Pack and Ship Your Brother Machine 467 ...

Page 474: ...t your doctor IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print quali...

Page 475: ...ORTANT DO NOT shake the ink cartridges If your skin or clothes come into contact with the ink wash your skin or clothes with water and soap immediately DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 5 Insert the ink cartridge in the direction of the arrow on the label Each color has its own correct position 6 Gently push the area marked...

Page 476: ... if you do not need to replace them the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots the ink may stain your skin If you mix the colors by installing an ink cartridge in the wrong position the LCD shows Wrong Ink Color Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their proper posit...

Page 477: ...lean the Print Head from Your Brother Machine Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Macintosh Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Paper Pick up Rollers 471 ...

Page 478: ... a non flammable glass cleaner ADF models only 2 1 ADF models only In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your fingertip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after ea...

Page 479: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 473 ...

Page 480: ...IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty 1 Press Ink Print Head Cleaning You can also press Settings Maintenance Print Head Cleaning 2 Press Black only Color only or All 3 Press Normal Strong or Strongest 4 Press Start The machine cleans the print head If you clean the print head and the print has not improved t...

Page 481: ... the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brother MFC XXXX Printer icon where XXXX is your model name and then select Printing preferences If printer driver options appear select your...

Page 482: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 476 ...

Page 483: ...n appears 5 Click the Control menu and then select Maintenance 6 Select one of the following options Option Description Check Print Quality Use to print the test page and check the print quality Print Head Cleaning Use to start the cleaning process manually Select if a line or blank spaces appear in text or graphics on the test page 7 Do one of the following If you selected the Check Print Quality...

Page 484: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 478 ...

Page 485: ...emove dirt from the control panel It may crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper tray 1 completely out of the machine 1 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Lift the output paper tray cover and remove anything that is stuck inside the paper tray 5 Wipe the inside and the outside of the p...

Page 486: ...Related Information Clean Your Brother Machine 480 ...

Page 487: ... the machine to lift the scanner cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT touch the encoder strip the thin strip of plastic that stretches across the width of the machine 2 Doing this will cause damage to the machine 3 Gently close the scanner cover using both hands 4 Rec...

Page 488: ...of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 Lift the Jam Clear Flap 2 and then clean the back side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water After cleaning wipe the rollers with a dry soft lint free cloth to remov...

Page 489: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 483 ...

Page 490: ... tray clean the paper tray Base Pad 1 and the photo bypass tray Base Pad 2 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture 2 1 In Canada the photo bypass tray is called the photo paper tray 4 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole...

Page 491: ...her Machine Check Your Brother Machine Check the Print Quality Check the Print Alignment from Your Brother Machine Check the Ink Volume Monitor Machine Status from Your Computer Windows Monitor Machine Status from Your Computer Macintosh 485 ...

Page 492: ...uchscreen asks you to check the print quality of each color Press the number of the pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning is needed press Start to start the cleaning procedure If print head cleaning is not needed the Maintenance screen reappears on the LCD Press 7 After the cleaning procedure is finished the Touchscreen asks if y...

Page 493: ...head nozzle is clogged the printed sample looks like this After the print head nozzle is cleaned the horizontal lines are gone Related Information Check Your Brother Machine Paper Handling and Printing Problems 487 ...

Page 494: ...t 2 Press Next and then press Start The machine starts printing the Alignment Check Sheet A 3 For the A pattern press a or b to display the number of the test print with the fewest visible vertical stripes 1 9 and then press it in the example above row number 6 is the best choice Press OK Repeat this step for the rest of the patterns When the print alignment is not adjusted correctly text looks bl...

Page 495: ...life or having a problem one of the following icons is displayed The ink level is low The ink cartridge is at the end of its life There is a problem with the ink cartridge To check or print the model numbers of the ink cartridges press Back to go back to the Ink menu screen Press Ink Cartridge Model and follow the instruction on the Touchscreen 2 Press You can also check the ink volume from your c...

Page 496: ...cted Click Tools in the left navigation bar and then click Status Monitor Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting website Visit the Genuine Supplies website ...

Page 497: ... Turn Off the Show Status Monitor Feature Windows Turn Off the Status Monitor Windows Cancel a Print Job Windows Check the Ink Volume 491 ...

Page 498: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A gray icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 492 ...

Page 499: ... default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Select the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 500: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 494 ...

Page 501: ...nd then select the machine 3 Click the Options Supplies button 4 Click the Utility tab and then click the Open Printer Utility button The Status Monitor screen appears Troubleshooting Click the Troubleshooting button to access the Brother Solutions Center offering FAQs and troubleshooting tips Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more informati...

Page 502: ...Error icons Icon Description The ink level is low The ink cartridge is at the end of its life There is a problem with the ink cartridge Related Information Check Your Brother Machine 496 ...

Page 503: ...per feed to reduce vertical lines This feature is available only for Plain paper 1 Press Ink Improve Print Quality Correct Paper Feed You can also press Settings Maintenance Improve Print Quality Correct Paper Feed 2 Press the Next button and then follow the instructions on the Touchscreen Related Information Routine Maintenance 497 ...

Page 504: ...parking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the AC power outlet 2 Unplug the machine from the telephone wall jack and take the telephone line cord out of the machine 3 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position Then unplug the interface cable from the machine if...

Page 505: ...ack the machine and the printed materials in the original carton with the original packing material as shown below Do not pack the used ink cartridge in the carton If you are returning your machine to Brother as part of the Exchange Service pack only the machine Keep all separate parts and printed materials to use with your Exchange machine 10 Close the carton and tape it shut 499 ...

Page 506: ...Related Information Routine Maintenance Replace the Ink Cartridges 500 ...

Page 507: ...mize settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 501 ...

Page 508: ...hine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Save Your Favorite Settings as a Shortcut Print Reports Settings and Features Tables 502 ...

Page 509: ...ory Storage Your menu settings are stored permanently and will not be lost Temporary settings will be lost The date and time and programmed fax timer jobs for example Delayed Fax will be retained for approximately 24 hours Other fax jobs in the machine s memory will not be lost Related Information Change Machine Settings from the Control Panel 503 ...

Page 510: ...ylight Saving Time Automatically Set Sleep Mode Countdown Set the Machine to Power Off Automatically Set the Date Time Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialing Mode Reduce Printing Noise Change the Language Displayed on the LCD Change the Keyboard Setting 504 ...

Page 511: ...eep Adjust the volume when you press a button make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 3 Press a or b to display the Off Low Med or High option and then press the option you want 4 Press You can also adjust the speaker volume using the Hook button a Press Fax b Press Hook c Press or d Press or on the Touchscreen Each press decreases or increases the volum...

Page 512: ...am the machine to change automatically for Daylight Saving Time It will reset itself forward one hour in the spring and backward one hour in the fall Make sure you have set the correct date and time in the Date Time setting This feature is available only in the USA and Canada 1 Press Settings 2 Press Date Time Auto Daylight 3 Press On or Off 4 Press Related Information General Settings 506 ...

Page 513: ...x Use these instructions to set a time delay to send the machine into Sleep Mode The timer will restart if any operation is carried out on the machine such as receiving a fax or a print job The factory setting is five minutes When the machine goes into Sleep Mode the LCD backlight turns off 1 Press Settings All Settings General Setup Sleep Mode 2 Press a or b to display the 1Min 2Mins 3Mins 5Mins ...

Page 514: ...anually To turn on the machine after the Auto Power Off feature has turned it Off press The machine will not power off automatically when The machine is connected to a wired network The machine is connected to a wireless network WLAN Enable is set to On or WLAN is selected in the Network I F setting 1 Press Settings All Settings General Setup Auto Power Off 2 Press a or b to display the Off 1hour ...

Page 515: ...ar on the Touchscreen and then press OK 5 Enter two digits for the month on the Touchscreen and then press OK 6 Enter two digits for the day on the Touchscreen and then press OK 7 Press Clock Type 8 Press 12h Clock or 24h Clock 9 Press Time 10 To enter the time do one of the following If you selected 12h Clock enter the time in 12 hour format using the Touchscreen and then press AM or PM Press OK ...

Page 516: ...e LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD try changing the brightness setting 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press Related Information General Settings 510 ...

Page 517: ...ange How Long the LCD Backlight Stays On You can set how long the LCD backlight stays on after the last finger press 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Press a or b to display the Off 10Secs 20Secs or 30Secs option and then press the option you want 3 Press Related Information General Settings 511 ...

Page 518: ...n enter the correct character To enter a space press Space 6 Press NOTE USA only The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time...

Page 519: ...ing Mode Your Brother machine is set for a Tone dialing service If you have a Pulse dialing rotary service you must change the dialing mode This feature is not available in some countries 1 Press Settings All Settings Initial Setup Tone Pulse 2 Press Tone or Pulse 3 Press Related Information General Settings Telephone and Fax problems 513 ...

Page 520: ... reduce printing noise When Quiet Mode is turned on the print speed becomes slower The factory setting is Off When the Quiet Mode setting is turned on is displayed on the Home screen MFC J985DW in USA only will not be displayed when Demo is displayed 1 Press Settings Quiet Mode 2 Press On or Off 3 Press Related Information General Settings LCD Overview 514 ...

Page 521: ...nge the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed This feature is not available in some countries 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press Related Information General Settings 515 ...

Page 522: ...ol Panel General Settings Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD 1 Press Settings All Settings General Setup Keyboard Settings 2 Press QWERTY or ABC 3 Press Related Information General Settings 516 ...

Page 523: ...Home Machine Settings Change Machine Settings from the Control Panel Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Add Shortcuts Change or Delete Shortcuts 517 ...

Page 524: ...have not added a Shortcut 3 Press a or b to display Copy 4 Press Copy 5 Read the information on the Touchscreen and then confirm it by pressing OK 6 Press a or b to display the available settings and then press the setting you want to change 7 Press a or b to display the available options for the setting and then press the option you want Repeat the previous and this steps until you have selected ...

Page 525: ...te the Shortcut or edit the name press and hold the Shortcut until the options appear and then follow the on screen menus 4 Press Options 5 Change the settings for the Shortcut you selected 6 Press Save as Shortcut when you are finished changing the settings 7 Press OK to confirm 8 Do one of the following If you want to overwrite the Shortcut press Yes Press OK to finish If you do not want to over...

Page 526: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report Fax Reports Telephone and Fax problems 520 ...

Page 527: ...e Fax Journal prints a list of information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings The User Settings report prints a list of your current settings Network Configuration The Network Configuration report prints a list of your current network settings WLAN Report The WLAN Report prints the wireless LAN connectivity diagnosis Caller ID history T...

Page 528: ...rom the Control Panel Print Reports Print a Report Print a Report 1 Press Settings All Settings Print Reports 2 Press a or b to display the report you want to print and then press it 3 Press OK 4 Press Related Information Print Reports Caller ID 522 ...

Page 529: ...me Machine Settings Change Machine Settings from the Control Panel Settings and Features Tables Settings and Features Tables Settings Tables 2 7 Touchpanel models Features Tables 2 7 Touchpanel models 523 ...

Page 530: ...rother CD ROM Setup Wizard Configure your internal print server manually WPS AOSS Configure your wireless network settings using the one button push method WPS w PIN Code Configure your wireless network settings using WPS with a PIN WLAN Status View the current wireless network status MAC Address View the machine s MAC address Quiet Mode Decrease printing noise Tray Setting Paper Type Set the type...

Page 531: ...the machine answers in Fax Only or Fax Tel mode Receive Mode Select the Receive Mode that best suits your needs F T Ring Time Set the length of the pseudo double ring time in Fax Tel mode Fax Preview View faxes you receive on the LCD Easy Receive Receive fax messages automatically when you answer a call and hear fax tones Remote Codes Answer calls at an extension or external telephone and use code...

Page 532: ...TCP IP BOOT Method Select the BOOT method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Configuration Select the WINS configuration mode WINS Server Specify the IP address of the primary or secondary WINS server DNS Server Specify the IP address of the primary or secondary DNS server...

Page 533: ...de MAC Address View the machine s MAC address Wi Fi Direct Push Button Configure your Wi Fi Direct network settings using the one button push method PIN Code Configure your Wi Fi Direct network settings using WPS with a PIN code Manual Configure your Wi Fi Direct network settings manually Group Owner Set your machine as the Group Owner Device Information Device Name View your machine s device name...

Page 534: ...d faxes and telephone calls Settings All Settings Machine Info Level 1 Level 2 Descriptions Serial No Check your machine s serial number Firmware Version Main Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen Settings All Settings Initial Setup Level 1 Level 2 Descriptions Date T...

Page 535: ...elay Network Restore all network settings back to the factory settings Address Book Fax Erase all stored phone numbers and fax settings All Settings Restore all the machine s settings back to the factory settings Local Language Available only for some countries Change your LCD language Related Information Settings and Features Tables 529 ...

Page 536: ...Preview a fax message before you send it Color Setting Set whether faxes are sent in black and white or color Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent Set Time Batch TX Combine delayed faxes to the same fax number at the same time of day into one transmission Real Time TX Send a fax without using the memory Polled TX Set the machine with a document to be retrieved...

Page 537: ...ntrast Adjust the contrast Broadcasting Add Number Send the same fax message to more than one fax number Preview Preview a fax message before you send it Color Setting Set whether faxes are sent in black and white or color Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent Set Time Batch TX Combine delayed faxes to the same fax number at the same time of day into one transm...

Page 538: ...Start sending a fax using the Address Book Call History Redial Redial the last number you dialed Outgoing Call Apply Select a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Edit Caller ID history Apply Select a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Edit Copy Level 1 Level 2 Level ...

Page 539: ...cs applications Save as Shortcut to Media When a memory card or USB Flash drive is inserted Options Scan documents and save them directly to a memory card or USB flash drive without using a computer Save as Shortcut to E mail PC Select Options Send a scanned document as an email attachment Save as Shortcut to Web Upload the scanned data to an Internet service WS Scan Appears when you install a Web...

Page 540: ... Start a Slide Show of your photos Select a photo during the Slide show and change the print settings Web Level 1 Descriptions OneNote OneDrive Box Google Drive Evernote Dropbox Facebook Picasa Web Albums Flickr Connect the Brother machine to an Internet service Web services may have been added and service names may have been changed by the provider since this document was published For more infor...

Page 541: ...ect a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Address Book Select a number from the Address Book Scan to File Scan documents and save them to a folder on your computer to OCR Available after Presto PageManager is downloaded and installed for Macintosh Convert your scanned document to an editable text file to Image Scan photos or graphics ...

Page 542: ... quality alignment and paper feeding according to the on screen instructions Print Head Cleaning Clean the print head according to the on screen instructions WiFi Level 1 Descriptions Setup Wizard Configure your internal print server manually WPS AOSS Configure your wireless network settings using the one button push method WLAN Assistant Configure your wireless network settings using the Brother ...

Page 543: ...e Machine Settings from Your Computer Change Machine Settings from Your Computer Change the Machine Settings Using Remote Setup Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 537 ...

Page 544: ...te Setup program lets you configure many of your Brother machine s machine settings from your computer When you start Remote Setup the settings on your Brother machine will be downloaded to your computer and displayed on your screen If you change the settings on your computer you can upload them directly to the machine Remote Setup Windows Remote Setup Macintosh 538 ...

Page 545: ... Change the Machine Settings Using Remote Setup Remote Setup Windows Remote Setup Windows Set Up the Brother Machine from Your Computer Windows Set Up the Brother Machine Using ControlCenter4 Windows Set Up Your Brother Address Book Using ControlCenter4 Windows 539 ...

Page 546: ...grams Brother Brother Utilities Click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup Windows 8 Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup The Remote Setup Program wi...

Page 547: ...f an error message appears confirm that your data is correct and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 3 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communic...

Page 548: ... Brother Machine Using ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to read the settings from a file 54...

Page 549: ...to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed t...

Page 550: ... Using ControlCenter4 Windows Use Remote Setup through CC4 to add or change Address Book numbers on your computer 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 Click OK Related Information Remote Setup Window...

Page 551: ...ings from Your Computer Change the Machine Settings Using Remote Setup Remote Setup Macintosh Remote Setup Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh Set Up Your Brother Address Book Using ControlCenter2 Macintosh 545 ...

Page 552: ...sing ControlCenter2 Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 4 Configure the settings as needed 546 ...

Page 553: ...ne Click Apply to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Progr...

Page 554: ...up through ControlCenter2 to add or change Address Book numbers on your computer 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 When finished cl...

Page 555: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Supply Specifications 549 ...

Page 556: ...Operating between 50 F and 95 F 10 C and 35 C Best Print Quality between 68 F and 91 F 20 C and 33 C Humidity Operating between 20 and 80 without condensation Best Print Quality between 20 and 80 without condensation ADF automatic document feeder 7 Up to 20 pages Paper 20 lb 80 g m 1 Measured diagonally 2 Measured when the machine is connected to the USB interface Power consumption varies slightly...

Page 557: ...oto 4 x 6 10 x 15 cm and Photo L 3 5 x 5 89 x 127 mm Maximum Paper Capacity Up to 20 sheets thickness 10 mil 0 25 mm Manual Feed Slot Paper Type 1 Plain Paper Inkjet Paper coated paper Glossy Paper Recycled Paper Paper Size Letter Legal Executive A4 A5 A6 Envelopes Com 10 DL C5 Monarch Photo 4 x 6 10 x 15 cm Photo L 3 5 x 5 89 x 127 mm Photo 2L 5 x 7 13 x 18 cm and Index Card 5 x 8 127 x 203 mm Ma...

Page 558: ...n increments of 1 Resolution Prints up to 1200 2400 dpi Automatic 2 sided Paper Type Plain Paper Recycled Paper Paper Size Letter A4 A5 Executive 1 When copying on Letter size paper PhotoCapture Center Specifications Compatible Media 1 Memory Stick Duo 16 MB 128 MB Memory Stick PRO Duo 256 MB 32 GB Not available for music data with MagicGate Memory Stick Micro M2 with Adapter 256 MB 32 GB MultiMed...

Page 559: ...T12 FAT16 FAT32 exFAT PictBridge Specifications Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit www cipa jp pictbridge for more information Interface USB direct interface Scanner Specifications Color Black Yes Yes TWAIN Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 Windows 10 OS X v10 8 5 10 9 x 10 10 x WIA Compliant Yes Windows X...

Page 560: ...B 2 0 Hi Speed interface The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported Network Specifications You can connect your machine to a network for Network Printing Network Scanning PC Fax Send PC Fax Receive Windows only Remote Setup and to access photos from PhotoCapture Center Also included is Brother BRAdmin Light Windows only 1 ...

Page 561: ...Windows Server 2008 N A Printing 50 MB N A Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 64 bit x64 processor Macin tosh Oper ating Syste m OS X v10 8 5 OS X v10 9 x OS X v10 10 x Printing PC Fax Send 4 Scanning Removable Disk USB or Memory Card Network Media Access LAN Intel Processor 80 MB 550 MB 1 Third party USB ports are not supported 2 For WIA 1200 x 1200 resolution Broth...

Page 562: ...he latest driver updates visit support brother com and go to your model s Downloads page All trademarks brand and product names are the property of their respective companies Related Information Appendix 556 ...

Page 563: ...d or c Inserting spaces To enter a space press Space Or you can press c to move the cursor Making corrections If you entered an incorrect character and want to change it press d or c to highlight the incorrect character Press and then enter the correct character To insert a character press d or c to move the cursor to the correct place and then enter the character Press for each character you want...

Page 564: ...rinting Replacement ink cartridges will print the number of pages specified later in this table Starter cartridge yield is approximately 90 black and 60 color of the yield of the LC20E replacement cartridges Replacement Supplies Super High Yield Black LC20EBK Super High Yield Yellow LC20EY Super High Yield Cyan LC20EC Super High Yield Magenta LC20EM Black Approximately 2400 pages 1 Yellow Cyan and...

Page 565: ...urchased A B C D E F G I J L M N O P R S T U V W X A Ad Hoc Mode Address Book Address Book List ADF Automatic Document Feeder AES AOSS APIPA ARP ASCII Authentication Auto Reduction Automatic Fax Transmission Automatic Redial B Backup Print Batch Transmission Beeper Volume BOOTP BRAdmin Light Windows BRAdmin Professional 3 Windows Home Glossary 559 ...

Page 566: ...ent Communication Error or Comm Error Compatibility Group Contrast Custom Raw Port D Delayed Fax Density DHCP Distinctive Ring DNS Client DNS Server Domain Name Driver Deployment Wizard E Easy Receive ECM Error Correction Mode Encryption Extension Telephone Home Glossary 560 ...

Page 567: ...orwarding Fax Journal Fax Receive Code Fax Tel Mode Only Fax Storage Fax Tones Fax Tel Fine Resolution G Gateway Gray Scale Group Number I IEEE 802 11b g n Infrastructure Mode IP Address IPv6 J Journal Period L LAN LLMNR LPD Home Glossary 561 ...

Page 568: ...Resolution Network Configuration Report Network Connection Repair Tool Network Key Network PC FAX Network PhotoCapture Center Network Remote Setup Network Shared Printing Node Name O OCR Optical Character Recognition Open System Overseas Mode P Paging Pause Peer to Peer Home Glossary 562 ...

Page 569: ...e Ping Polling Protocols Pulse R RARP Real Time Transmission Remaining Jobs Remote Access Code Remote Retrieval Access Remote Setup Resolution Ring Delay Ring Volume S Scanning Search Settings Tables SNMP SSID Standard resolution Station ID Home Glossary 563 ...

Page 570: ...Answering Device TCP IP Telephone Answer Code Fax Tel Mode only Temporary Settings TKIP Tone Transmission Transmission Verification Report U User Settings List V Vertical Pairing W Web Services WEP Wi Fi Direct WINS WINS Server Wireless LAN Access Point Router WLAN Report Home Glossary 564 ...

Page 571: ... WPA PSK WPA2 PSK Authentication Method WPS X Xmit Report Transmission Verification Report Home Glossary 565 ...

Page 572: ...te IP Addressing APIPA protocol will automatically assign an IP address from the range 169 254 1 0 to 169 254 254 255 ARP Address Resolution Protocol ARP performs mapping of an IP address to a MAC address in a TCP IP network ASCII The acronym for American Standard Code for Information Interchange ASCII codes were established by the American National Standards Institute to serve as numerical repres...

Page 573: ...es the size of incoming faxes Automatic Fax Transmission Sending a fax without picking up the handset of the external telephone or pressing Hook Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax that is received and stored in memory This i...

Page 574: ...ly for Windows Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s BRAdmin Professional 3 utility Node name The node name appears in the current BRAdmin Professional 3 window The default node name is BRNxxxxxxxxxxxx for a wired network or BRWxxxxxxxxxxxx for a wireless network where xxxxxxxxxxxx is your machine s MAC ...

Page 575: ...sate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Custom Raw Port Custom raw port is a commonly used printing protocol on a TCP IP network that enables interactive data transmission Default is Port 9100 Delayed Fax Sends your fax at a specified later time that day Density Changing the Density makes the whole image lighter or darker DHCP...

Page 576: ...ed to their computer Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Encryption Most wireless networks use some kind of security settings These security settings define the authentication how the device identifies itself to the ne...

Page 577: ...is Fax Tel to notify you to pick up a voice call that it answered Fax Forwarding Sends a fax received into the memory to another pre programmed fax number Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax Receive Code Fax Tel Mode Only Press this code 51 when you answer a fax call on an extension or external telephone Fax Storage Yo...

Page 578: ...higher for IEEE802 11n The wireless LAN features of this product comply with the IEEE802 11b IEEE802 11g and IEEE802 11n standards Infrastructure Mode The mode of operation in a wireless network in which all devices machines and computers are connected via an access point router IP Address An Internet Protocol IP address is a series of numbers that identifies each device connected to a network An ...

Page 579: ... LPD or LPR protocol is a commonly used printing protocol on a TCP IP network mainly for UNIX based operating systems LPR Line Printer Daemon LPR or LPD protocol is a commonly used printing protocol on a TCP IP network MAC Address The MAC Address Ethernet Address is a unique number assigned for the machine s network interface MAC Address Filtering This security method controls access to the networ...

Page 580: ... entered in an ASCII or hexadecimal format ASCII Hexadecimal 64 40 bit Uses five text characters For example WSLAN case sensitive Uses 10 digits of hexadecimal data For example 71f2234aba not case sensitive 128 104 bit Uses 13 text characters For example Wirelesscomms case sensitive Uses 26 digits of hexadecimal data For example 71f2234ab56cd709e5412aa2ba not case sensitive WPA PSK WPA2 PSK and TK...

Page 581: ... converts an image of text to text you can edit Open System Open System is one of the network authentication methods Under open system authentication any wireless devices are allowed to access the network without requiring a WEP key Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas telephone lines Paging This feature is available only in the USA and...

Page 582: ...other fax machine to retrieve waiting fax messages Protocols Protocols are the standardized sets of rules for transmitting data on a network Protocols allow users to gain access to network connected resources The print server used on your Brother machine supports the Transmission Control Protocol Internet Protocol TCP IP protocol Pulse This feature is not available in some countries A form of rota...

Page 583: ...rs in Fax Only and Fax Tel modes Ring Volume Volume setting for the machine s ring Scanning The process of sending an electronic image of a paper document into your computer Search An alphabetical electronic listing of stored Address Book and Group numbers Settings Tables At a glance instructions that show all the settings and options that are available for setting up your machine SNMP The Simple ...

Page 584: ...ample the last segment of the IP address is known as the host address and the first three segments are the network address Example Computer 1 can talk to Computer 2 Computer 1 IP Address 192 168 1 2 Subnet Mask 255 255 255 0 Computer 2 IP Address 192 168 1 3 Subnet Mask 255 255 255 0 0 denotes that there is no limit to communication at this part of the address Super Fine resolution B W only 203 39...

Page 585: ...encryption methods adopted by WPA to be used in a wireless network TKIP provides per packet key mixing a message integrity check and rekeying mechanism Tone This feature is not available in some countries A form of dialing on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine Transmissi...

Page 586: ...olidates an IP address and a NetBIOS name that is in the local network WINS Server Windows Internet Name Service WINS Server maps IP addresses to computer names NetBIOS names in a Windows network Wireless LAN Access Point Router A central device in a network that allows individual wireless LAN devices to connect to the network to communicate In addition the wireless LAN access point router also ma...

Page 587: ...Xmit Report Transmission Verification Report A listing for each transmission that shows its date time and number Home Glossary 581 ...

Page 588: ... 200 Crossing Boulevard P O Box 6911 Bridgewater NJ 08807 0911 USA Brother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web www brother com USA CAN Version 0 ...

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