Brother MFC-J985W, Online User'S Manual, Page: 384 / 588

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Report Error Codes
Wireless LAN Report Error Codes
If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see
the corresponding instructions in the table:
Error Code Problem and Recommended Solutions
TS-01 The wireless setting is not activated, change the wireless setting to ON.
If a network cable is connected to your machine, disconnect it and change the wireless setting of
your machine to ON.
TS-02 The wireless access point/router cannot be detected.
1. Check the following two points:
• Unplug the power to your wireless access point/router, wait for 10 seconds, and then plug
it back in.
• If your WLAN access point/router is using MAC address filtering, confirm that the MAC
address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication method/
encryption method/Network Key), the information may be incorrect.
Reconfirm the SSID and security information and re-enter the correct information if needed.
TS-04 The Authentication/Encryption methods used by the selected wireless access point/router are
not supported by your machine.
For infrastructure mode, change the authentication and encryption methods of the wireless
access point/router. Your machine supports the following authentication methods:
•
WPA-Personal
TKIP or AES
• WPA2-Personal
AES
• Open
WEP or None (without encryption)
• Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may be incorrect.
Confirm the wireless network settings.
For Ad-Hoc Mode, change the authentication and encryption methods of your computer for the
wireless setting. Your machine supports Open authentication only, with optional WEP
encryption.
TS-05 The security information (SSID/Network Key) is incorrect.
Confirm the SSID and Network Key. If your router uses WEP encryption, enter the key used as
the first WEP key. Your Brother machine supports the use of the first WEP key only.
TS-06 The wireless security information (Authentication method/Encryption method/Network Key) is
incorrect.
Confirm the wireless security information (Authentication method/Encryption method/Network
Key) listed in TS-04. If your router uses WEP encryption, enter the key used as the first WEP
key. Your Brother machine supports the use of the first WEP key only.
TS-07
The machine cannot detect a wireless access point/router that has WPS or AOSS
™
enabled.
If you would like to configure your wireless settings using WPS or AOSS
™
, you must operate
both your machine and the wireless access point/router. Confirm that your wireless access point/
router supports WPS or AOSS
™
and try starting again.
If you do not know how to operate your wireless access point/router using WPS or AOSS
™
, see
the documentation provided with your wireless access point/router, ask the manufacturer of your
wireless access point/router, or ask your network administrator.
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