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Confidential

2.4.2

Paper Feeding Problems

Problems related to paper feeding are end user recoverable if following the User Check items. If
the same problem occurs again, follow each procedure in the order of the number described in
the Step column in the tables below.

2.4.2.1

No paper feeding

Paper is not fed from paper tray #1

(Error code 18, 82, etc.)

User Check

- Check that the paper is loaded in paper tray #1 correctly.

- Check that paper tray #1 is set.

- Check that the jam clear cover is closed.

- Check that the recording paper weight is 75 to 105 g/m

2

.

- Clean the related rollers.

Paper is not fed from paper tray #2

(Error code 18, 82, etc.)

User Check

- Check that the paper is loaded in paper tray #2 correctly.

- Check that paper tray #2 is set.

- Check that the jam clear cover is closed.

- Check that the recording paper weight is 75 to 105 g/m

2

.

- Clean the related rollers.

Step

Cause

Solution

1

ASF motor harness connection
failure

Check the connection and reconnect the harness.

2

Paper feed sensor defective

Replace the PF encoder/PF sensor harness unit.

3

T1 paper pull-in rollers worn out

Replace the rollers.

4

ASF motor defective

Replace the ASF drive ASSY.

5

Engine unit defective

Replace the engine unit.

6

Main PCB defective

Replace the main PCB ASSY.

Step

Cause

Solution

1

ASF motor harness connection
failure

Check the connection and reconnect the harness.

2

T2 paper pull-in rollers worn out

Replace the rollers.

3

ASF motor defective

Replace the ASF drive ASSY.

4

Engine unit defective

Replace the engine unit.

5

Main PCB defective

Replace the main PCB ASSY.

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Summary of Contents for MFC-J6510DW

Page 1: ... SERVICE MANUAL MODELS MFC J6510DW MFC J6710DW MFC J6910DW December 2010 SM FAX119 8CAL11 5 Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times ...

Page 2: ...tates and or other countries PowerPC is a trademark of International Business Machines Corporation Memory Stick Memory Stick PRO Memory Stick PRO Duo Memory Stick Duo MagicGate Memory Stick Memory Stick Micro and M2 are trademarks of Sony Corporation AOSS is a trademark of Buffalo Inc Wi Fi WPA WPA2 Wi Fi Protected Access and Wi Fi Protected Setup are either trademarks or registered trademarks of ...

Page 3: ...idential The table below shows the functional comparison between the models covered by this manual Model MFC J6510DW MFC J6710DW MFC J6910DW Touch panel Lower tray Paper tray 2 Duplex scan Up to LTR LGL A4 ...

Page 4: ...nterface 1 3 1 1 7 Others 1 3 1 2 TELEPHONE 1 4 1 3 FAX 1 4 1 4 PRINTER 1 4 1 5 COPY 1 5 1 6 SCANNER 1 5 1 7 SOFTWARE 1 5 1 8 NETWORK 1 6 1 8 1 Network 1 6 1 8 2 Wired 1 6 1 8 3 Wireless 1 6 1 9 SUPPLIES OPTIONS 1 7 1 10 SERVICE INFORMATION 1 7 1 11 PAPER 1 8 1 11 1 Paper Specifications 1 8 1 11 2 Printable Area 1 11 CHAPTER 2 ERROR INDICATION AND TROUBLESHOOTING 2 1 2 1 INTRODUCTION 2 1 2 1 1 Pre...

Page 5: ...cording paper jam 2 63 2 4 2 4 Stains on recording paper 2 67 2 4 3 Print image Problems 2 68 2 4 3 1 Defective images 2 68 2 4 3 2 Troubleshooting from image defect 2 69 2 4 4 Software related Problems 2 80 2 4 4 1 Cannot print data 2 80 2 4 5 Network Problems 2 81 2 4 5 1 Cannot make a print through network connection 2 81 2 4 6 Document Feeding Problems 2 82 2 4 6 1 Cannot feed documents 2 82 2...

Page 6: ...ayed 2 93 2 4 10 Other Problems 2 94 2 4 10 1 The machine cannot be powered on or nothing appears on the LCD 2 94 2 4 10 2 When the power is on the scanner crackles 2 94 2 4 10 3 Memory card PictBridge does not function 2 94 2 4 10 4 Memory errors 2 95 2 4 10 5 Paper tray set does not work 2 95 CHAPTER 3 DISASSEMBLY AND ASSEMBLY 3 1 3 1 SAFETY PRECAUTIONS AND HANDLING NOTES 3 1 3 2 PACKING 3 3 3 3...

Page 7: ... DX chute roller holder ASSYs Inner chute ASSY Registration sensor PCB ASSY and actuator PF encoder PF sensor harness unit and actuator PF encoder disk Paper feed motor T1 paper pull in roller ASSY 3 121 3 9 19 Paper Tray 1 3 134 3 9 20 Paper Tray 2 3 135 CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT 4 1 4 1 IF YOU REPLACE THE HEAD CARRIAGE UNIT OR ENGINE UNIT 4 1...

Page 8: ...a and write it into flash ROM Function code 02 4 39 14 Print out an ADF copy chart and make a copy of that chart in ADF scanning 4 39 15 Print out a total quality check pattern 4 39 16 Adjust the touch panel Function code 78 For models with touch panel 4 39 17 Switch back to standby 4 39 4 3 IF YOU REPLACE THE ADF OR ADF RELATED PARTS 4 40 1 Print out an ADF copy chart and make a copy of that char...

Page 9: ...Function code 32 5 20 5 1 4 11 Backup of Machine Information Function code 46 User accessible 5 22 5 1 4 12 Setting of Country Language Function code 52 User accessible 5 24 5 1 4 13 Transfer of Received FAX Data and Log Information Function code 53 User accessible 5 25 5 1 4 14 Fine Adjustment of Scanning Position Function code 54 5 28 5 1 4 15 Acquisition of White Black Level Data and CIS Scanne...

Page 10: ...code 82 User accessible 5 67 5 1 4 32 Output of Transmission Log to the Telephone Line Function code 87 User accessible 5 67 5 1 4 33 Assurance Mode Switch Setting Function code 88 User accessible 5 68 5 2 OTHER SERVICE FUNCTIONS 5 75 5 2 1 Cancellation of the Pin TX Lock Mode Not applicable to Japanese and U S A models 5 75 5 2 2 Displaying the Firmware Version 5 75 5 2 3 Travel of Head Carriage ...

Page 11: ...viii Confidential REGULATION Federal Communications Commission FCC Declaration of Conformity USA only ...

Page 12: ...dispositif EQUIPMENT ATTACHMENT LIMITATIONS Canada only NOTICE This product meets the applicable Industry Canada technical specifications NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ...

Page 13: ...ngth Recycling information in accordance with the WEEE 2002 96 EC and Battery 2006 66 EC Directives The product battery is marked with one of the above recycling symbols It indicates that at the end of the life of the product battery you should dispose of it separately at an appropriate collection point and not place it in the normal domestic waste stream For products with user replaceable batteri...

Page 14: ... not avoided may result in damage to property or loss of product functionality Follow all warnings and instructions marked on the machine Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Electrical Hazard icons alert you to possible electrical shock Improper Setup icons alert you to devices and operations that are no...

Page 15: ...xii Confidential ...

Page 16: ...xiii Confidential ...

Page 17: ...xiv Confidential ...

Page 18: ...xv Confidential ...

Page 19: ...xvi Confidential ...

Page 20: ...148 x 200 mm 5 8 x 7 9 inches C5 Envelope Com 10 DL Envelope Monarch JE4 Envelope Photo Tray N A Lower Tray N A JIS B5 EXE A4 LTR LGL JIS B4 A3 LGR Manual Feed Slot A3 A4 LGR LTR LGL EXE JIS B4 JIS B5 A5 A6 Photo 102 x 152 mm 4 x 6 inches Indexcard 127 x 203 mm 5 x 8 inches Photo L 89 x 127 mm 3 5 x 5 inches Photo 2L 127 x 178 mm 5 x 7 inches Post Card 1 100 x 148 mm 3 9 x 5 8 inches Post Card 2 D...

Page 21: ...pe Label Duplex Print Plain ADF Plain Model MFC J6510DW MFC J6710DW MFC J6910DW Paper Input sheets Standard Tray 250 80 g m2 Photo Tray N A Lower Tray N A 250 80 g m2 Manual Feed Slot 1 Plain 120 g m2 Glossy 0 28 mm ADF 35 90 g m2 Output Paper Capacity sheets 50 Model MFC J6510DW MFC J6710DW MFC J6910DW LCD Type Size 3 3 inch Wide TFT Color LCD Touch Screen N A Yes Model MFC J6510DW MFC J6710DW MF...

Page 22: ...ptable Media Cards Memory Stick Memory Stick Pro Memory Stick Duo Memory Stick Duo Pro Secure Digital Secure Digital High Capacity Multi Media Card Model MFC J6510DW MFC J6710DW MFC J6910DW Operating Environment Temperature Best Print Quality 10 35 20 33 degrees centigrade Operating Environment Humidity Best Print Quality 20 80 20 80 Power Consumption 1 Approx Copying 2 Standby Sleep OFF mode U S ...

Page 23: ... Speed Approx 3 seconds Brother 1 MMR ITU T Group Super G3 Color FAX Document Send Receive Yes Yes ITU T color FAX Memory Send Receive No No ITU T color FAX Model MFC J6510DW MFC J6710DW MFC J6910DW Print Speed mono color Maximum 35 27 ppm Simplex Print Print Speed ESAT mono color based on ISO IEC 24734 12 10 ipm Normal Mode 600 x 300 dpi Resolution horizontal x vertical Up to 1 200 x 6 000 dpi Au...

Page 24: ...pi A4 Mono 3 49 seconds Color 4 71 seconds Letter Mono 3 29 seconds Color 4 43 seconds Scan Speed Duplex Mono Color 100 dpi N A A4 Mono 4 68 seconds Color 6 32 seconds Letter Mono 4 48 seconds Color 6 04 seconds Resolution horizontal x vertical Optical 2 400 x 2 400 dpi FB 2 400 x 1 200 dpi SX ADF 2 400 x 2 400 dpi FB 2 400 x 1 200 dpi SX ADF 600 x 600 dpi DX ADF Interpolated TWAIN Maximum 19 200 ...

Page 25: ...Connection Ethernet Yes for Wireless LAN WIRED at once in LAN Menu Model MFC J6510DW MFC J6710DW MFC J6910DW Model Name Wireless NC 240w Network Connection Wireless IEEE 802 11 b g n Russia IEEE 802 11 b g Wireless Security SSID 32 chr WEP 64 128 bit WPA PSK TKIP AES WPA2 PSK AES NO LEAP WiFi Certification WiFi b g and n Russia WiFi b and g WCN Windows Connect Now N A Setup Support Utility AOSS Ye...

Page 26: ...CL Supply Standard Cartridges N A Supply High Yield Cartridges Approx 600 600 BK CL Supply Super High Yield Cartridges Approx 2 400 1 200 BK CL Model MFC J6510DW MFC J6710DW MFC J6910DW Monthly Volume 5 000 pages Machine Life 60 000 pages or 5 years Parts Life Scanner unit Scanner cover 60 000 pages Total in flat bed and ADF scanning MTBF Mean Time Between Failures 4 000 hours MTTR Mean Time To Be...

Page 27: ...nches Yes Photo 2L 13 x 18 cm 5 x 7 inches Yes Yes Index Card 127 x 203 mm 5 x 8 inches Yes Envelopes C5 Envelope 162 x 229 mm 6 4 x 9 inches Yes DL Envelope 110 x 220 mm 4 3 x 8 7 inches Yes COM 10 105 x 241 mm 4 1 8 x 9 1 2 inches Yes Monarch 98 x 191 mm 3 7 8 x 7 1 2 inches Yes JE4 Envelope 105 x 235 mm 4 1 x 9 3 inches Yes Transparencies Letter 215 9 x 279 4 mm 8 1 2 x 11 inches Yes Yes A4 210...

Page 28: ...de of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing Paper Type Item Premium Plus Glossy Photo Ledger BP71GLGR Letter BP71GLTR 4 x 6 inches BP71GP Premium Glossy Photo Letter BP61GLL USA only 4 x 6 inch...

Page 29: ...1 10 Confidential You can only print on both sides of the paper with PC printing using Windows 1 0 08 inches 2 mm or greater curve may cause jams to occur ...

Page 30: ...t in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 3 mm 0 12 inches 3 mm 0 12 inches 3 mm 0 12 inches 3 mm 0 12 inches Cut Sheet Duplex print when using Ledger or A3 size 22 mm 0 86 inches 22 mm 0 86 inches 3 mm 0 12 inches 3 mm 0 12 inches Envelopes 22 mm 0 86 inches 22 mm 0 86 inches 3 mm 0 12 inches ...

Page 31: ...onnector housings 2 Static electricity charged in your body may damage electronic parts Before handling the PCBs touch a metal portion of the machine to discharge static electricity charged in your body When transporting PCBs be sure to wrap them in conductive sheets When replacing the PCBs put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor ...

Page 32: ...st Power requirements Check that 1 The power supply specified on the rating plate on the machine is used The supply voltage stays within the rating 10 2 Each voltage level on AC input lines and DC lines is correct 3 All cables and harnesses are firmly connected 4 The fuses are not blown Recording paper Check that 1 A recommended type of recording paper is used Refer to Chapter 1 Section 1 11 PAPER...

Page 33: ... actuator for second side scanning Document ejection roller Right Left ADF cover switch actuator Document detection actuator Document pull in roller Document width detection actuator Separation rubber Document separation roller Document feed roller 1 Paper feed sensor actuator T1 paper pull in rollers T1 bank ASSY T2 bank ASSY T2 paper pull in rollers DX roller Platen Head carriage unit Intermedia...

Page 34: ...and Recording Paper Document path in ADF scanning Recording paper path Place a document face up Document path in ADF scanning Paper path from the manual feed slot Paper path from paper tray 2 Paper path in duplex printing Paper path from paper tray 1 ...

Page 35: ...canning position detection actuator for second side scanning This detects the leading edge of document pages indicating the scanning start position for second side scanning only in duplex scanning This also detects paper jams in the ADF Document feed roller 1 This feeds a document to the CIS unit for second side scanning Document feed roller 2 This feeds a document to the CIS unit for first side s...

Page 36: ...r is set on the manual feed slot This also detects paper jams in the rear section of the machine Paper feed roller This feeds recording paper to the printing position Recording paper ejection roller This feeds printed recording paper to the switchback roller Switchback paper detection actuator This detects whether printed recording paper is ejected In duplex printing it detects the trailing edge o...

Page 37: ...CB Casing internal temperature thermistor Ink remaining sensors Document detection sensor Document width sensor A3 size 3 Ink refill ASSY High yield ink cartridge sensor PCB High yield ink cartridge sensors Ink cartridge detection sensor PCB Ink cartridge detection sensors Document scanning position sensor PCB Second side scanning Document scanning position sensor Second side scanning Document wid...

Page 38: ...coder PF sensor harness unit MJ PCB ASSY Flushing box Power supply PCB ASSY Lower MJ PS shield Lower cover Jam clear cover LT cover Paper tray 2 Lower tray Paper tray 1 Wireless LAN PCB Front cover Media module cover Ink cartridge cover Ink cartridge cover switch Main PCB ASSY Ink absorber box Ink refill ASSY Backup battery Head carriage unit Maintenance unit ASF drive ASSY Upper cover Flat cable ...

Page 39: ...per sensor does not go OFF even after paper ejection following printing on the first side with the switchback paper sensor being ON 2 25 17 Recording paper size error Duplex PC print Duplex copy Detected by the paper width sensor or registration sensor 2 25 18 In switchbacking of paper for printing on the second side a recording paper jam has occurred The paper feed sensor does not come ON even af...

Page 40: ... paper jam when ink is not being jetted out 2 33 3B Head carriage unit stopped during printing Error caused by any problem except a paper jam when ink is being jetted out 2 34 3C Head carriage unit stopped during printing Error caused by a paper jam when ink is being jetted out 2 34 3E Any abnormality in the carriage motor ASF motor or paper feed motor 2 35 3F Carriage motor does not stop Keeps ro...

Page 41: ...capping When being driven in the uncapping direction 2 44 7D Driver IC overcurrent protection activated when the purge cam was being driven 2 44 7E Head property data not entered 2 45 80 Recording paper size error During fax list printing Paper size not suitable for fax receiving was detected by the paper width sensor or registration sensor 2 45 81 Recording paper size error Except during fax list...

Page 42: ...al CIS type and EEPROM data 2 55 A8 Color parameter matching error Used for monitoring bugs at the factory 2 55 AC Fax scanning failure by the second side scanning CIS 1st time 2 55 AF Positioning error of the first side scanning CIS Home positioning failed 2 56 BC Fax scanning failure by the second side scanning CIS retry 2 56 BD Black level data error in flat bed scanning 2 56 BF During the seco...

Page 43: ...2 31 p 2 52 p 2 54 Data Remaining Memory full so that data processing is impossible Section 2 4 10 4 Disconnect device from front connect or turn machine off then on A USB device not supported by the machine is connected or the connected USB device is defective Section 2 4 10 3 Disconnected Fax communications line not connected or data send receive not possible Section 2 4 9 3 Document Jam Too lon...

Page 44: ...tion 2 4 2 1 Not Registered One Touch or Speed Dial number is not registered Section 2 4 9 2 No Response Busy The number dialed does not answer or is busy Section 2 4 9 3 Out of Fax Memory Data stored in the memory by Memory Send Receive operation has exceeded the allowable memory space Section 2 4 10 4 Out of Memory The machine s memory is full Section 2 4 10 4 Paper Jam Recording paper is jammed...

Page 45: ...r is loaded A color ink cartridge is loaded in the black ink cartridge slot 24 p 2 28 Wrong Paper Size Recording paper of a size other than the preset size is loaded in the paper tray 17 80 81 p 2 25 p 2 45 p 2 46 Wrong Tray Setting MFC J6710DW MFC J6910DW Tray setting made in the machine is wrong 81 p 2 46 ...

Page 46: ...ote station in sending 11 10 Unobtainable tone detected after dialing 17 07 No response from the calling station in receiving 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 milliseconds or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more received 20 06 CRC error in answerback 20 07 Error command received 20...

Page 47: ...emote terminal not equipped with color function 40 02 Illegal coding system requested 40 03 Illegal recording width requested 40 05 ECM requested although not allowed 40 06 Polled while not ready 40 07 No document to send when polled 40 10 Nation code or manufacturer code not coincident 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selec...

Page 48: ...seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds A0 19 Receive buffer full during receiving into memory A8 01 RTN PIN or ERR received at the calling terminal 1 A9 01 RTN PIN or ERR received at the called terminal 1 AA 18 Receive buffer full during receiving into memory B0 02 Unable to ...

Page 49: ...34 negotiation or training C0 20 Modem error detected during sending of commands C0 21 Modem error detected during receiving of commands C0 22 Control channel connection timeout C0 30 Modem error detected during sending of image signals C0 31 Modem error detected during receiving of image signals E0 01 Failed to detect 1 300 Hz signal in burn in operation E0 02 Failed to detect PB signals in burn ...

Page 50: ... Temperature The room temperature is low 40 p 2 36 No Ink Cartridge Ink cartridge not loaded 2A 2B 2C 2D p 2 30 No Paper Fed No paper loaded in paper tray s 18 p 2 26 Offline Machine is offline Section 2 4 9 3 Out of Memory The memory is full Section 2 4 10 4 Paper Jam Recording paper jam 0D 0E 0F 13 16 18 31 38 3C 82 83 84 88 8A 8B 8C p 2 22 p 2 23 p 2 24 p 2 25 p 2 26 p 2 32 p 2 33 p 2 34 p 2 46...

Page 51: ... to 3F p 2 31 to p 2 35 Unable to Print 5X Errors around the maintenance unit 50 to 5E p 2 38 to p 2 40 Unable to Print 7X 75 to 7E p 2 43 to p 2 45 Unable to Scan AX Errors around the scanner A2 to AF p 2 52 to p 2 56 Unable to Print XX Errors other than 3X 5X 7X and AX Codes other than 3X 5X 7X and AX p 2 36 to p 2 60 ...

Page 52: ...cking User Check Remove the jammed paper Check whether the recording paper being used is within the specification Check that the recording paper is not curled Clean the switchback SB roller Paper Jam LCD Step Cause Solution 1 Foreign materials inside the engine unit Remove the foreign materials 2 Switchback paper detection actuator out of place Set the actuator into place 3 Switchback paper sensor...

Page 53: ...r is not curled Clean the switchback SB roller Paper Jam LCD Step Cause Solution 1 Switchback paper detection actuator caught on the surrounding parts Reposition the actuator 2 Paper feed sensor actuator caught on the surrounding parts Reposition the actuator 3 Registration sensor actuator caught on the surrounding parts Reposition the actuator 4 Switchback paper sensor defective Replace the senso...

Page 54: ...ss fed paper User Check Remove the jammed paper Clean the switchback SB roller Paper Jam LCD Step Cause Solution 1 Switchback paper detection actuator caught on the surrounding parts Reposition the actuator 2 Main PCB defective Replace the main PCB ASSY Paper Jam LCD Step Cause Solution 1 Switchback paper detection actuator caught on the surrounding parts Reposition the actuator 2 Paper feed senso...

Page 55: ...materials inside the engine unit Remove foreign materials 2 Switchback paper detection actuator out of place Set the actuator into place 3 Switchback paper sensor harness connection failure Check the connection and reconnect the harness 4 Switchback paper sensor defective Replace the sensor PCB ASSY 5 Main PCB defective Replace the main PCB ASSY Wrong Paper Size LCD Step Cause Solution 1 Registrat...

Page 56: ...specified paper feeding amount User Check Remove the jammed paper Check whether the recording paper being used is within the specification Clean the switchback SB roller Paper Jam LCD Step Cause Solution 1 Foreign materials in the duplex print paper path Remove foreign materials 2 Paper feed sensor actuator caught on the surrounding parts Reposition the actuator 3 Main PCB defective Replace the ma...

Page 57: ...n sensor and high yield ink cartridge sensor is off Error Code 23 Cannot identify a magenta ink cartridge The sensing timing of the ink remaining sensor ink cartridge detection sensor and high yield ink cartridge sensor is off User Check Reload the ink cartridge Replace the ink cartridge Cannot Detect Install Starter Ink LCD Cannot Detect Install Starter Ink LCD Cannot Detect Install Starter Ink L...

Page 58: ...t User Check Load the ink cartridge into place Replace the ink cartridge Wrong INK Color LCD Step Cause Solution 1 Ink cartridge detection sensor defective Replace the ink cartridge detection sensor 2 Ink remaining sensor or high yield ink cartdige sensor failure Replace the ink refill ASSY 3 Main PCB defective Replace the main PCB ASSY ...

Page 59: ... cyan ink remaining sensor Error Code 29 Replace magenta ink cartridge Detected by the magenta ink remaining sensor User Check Reload the ink cartridge Replace the ink cartridge Cannot Print LCD Replace INK Black Cannot Print LCD Replace INK Yellow Cannot Print LCD Replace INK Cyan Cannot Print LCD Replace INK Magenta Step Cause Solution 1 Ink remaining sensor defective Replace the ink refill ASSY...

Page 60: ...he ink cartridge detection sensor Error Code 2D Magenta ink cartridge not loaded Detected by the ink cartridge detection sensor User Check Reload the ink cartridge Replace the ink cartridge No INK Cartridge Black LCD No INK Cartridge Yellow LCD No INK Cartridge Cyan LCD No INK Cartridge Magenta LCD Step Cause Solution 1 Ink cartridge detection sensor defective Replace the ink cartridge detection s...

Page 61: ...main PCB ASSY Unable to Print 30 Unable to Clean 30 Unable to Init 30 LCD Step Cause Solution 1 CR timing belt or pulley out of place Reposition the CR timing belt or the pulley 2 Foreign materials on the CR timing belt or around the head carriage unit Remove foreign materials 3 Carriage motor harness connection failure Check the connection and reconnect the harness 4 Leveler roller LR ASSY not mo...

Page 62: ...ition the switching lever guide 3 CR encoder strip stained Replace the encoder strip 4 Maintenance unit defective Clean the maintenance unit or replace it 5 Main PCB defective Replace the main PCB ASSY Unable to Print 32 Unable to Clean 32 Unable to Init 32 LCD Step Cause Solution 1 Switching lever guide out of place Reposition the switching lever guide 2 Leveler roller LR ASSY not mounted correct...

Page 63: ...ide out of place Reposition the switching lever guide 3 Leveler roller LR ASSY not mounted correctly on the head carriage unit Set the LR ASSY into place using the LR jigs LR positioning jig and LR fitting jig 4 CR encoder strip stained Replace the encoder strip 5 Maintenance unit defective Clean the maintenance unit or replace it Paper Jam LCD Step Cause Solution 1 Foreign materials on the CR tim...

Page 64: ... not mounted correctly on the head carriage unit Set the LR ASSY into place using the LR jigs LR positioning jig and LR fitting jig 3 Switching lever guide out of place Reposition the switching lever guide 4 CR encoder strip stained Replace the encoder strip 5 Maintenance unit defective Clean the maintenance unit or replace it Paper Jam LCD Step Cause Solution 1 Foreign materials on the CR timing ...

Page 65: ...eign materials in the maintenance unit Remove foreign materials 3 Maintenance unit defective Replace the maintenance unit 4 Engine unit defective Replace the engine unit 5 Main PCB defective Replace the main PCB ASSY Unable to Print 3F Unable to Clean 3F Unable to Init 3F LCD Step Cause Solution 1 Carriage motor harness connection failure Check the connection and reconnect the harness 2 CR encoder...

Page 66: ...the ink refill ASSY 2 Main PCB defective Replace the main PCB ASSY Unable to Print 42 LCD Step Cause Solution 1 Connection failure of the carriage head flat cable or head flat cables Check the connection and reconnect the corresponding flat cable s 2 Print head defective Replace the head carriage unit 3 Power supply PCB defective Replace the power supply PCB 4 Main PCB defective Replace the main P...

Page 67: ...lat cable s 2 Head property data not entered Enter the head property data 3 Print head defective Replace the head carriage unit 4 Main PCB defective Replace the main PCB ASSY Unable to Print 46 LCD Ink Absorber Full Step Cause Solution 1 Ink absorber box and flushing box full of ink Replace the ink absorber box and flushing box then reset their counts Unable to Init 48 LCD Step Cause Solution 1 Co...

Page 68: ...ponding flat cable s 2 Print head defective Replace the head carriage unit 3 Power supply PCB defective Replace the power supply PCB 4 Main PCB defective Replace the main PCB ASSY Unable to Print 50 Unable to Clean 50 Unable to Init 50 LCD Step Cause Solution 1 Foreign materials in the maintenance unit Remove foreign materials 2 Purge cam switch harness connection failure Check the connection and ...

Page 69: ...in PCB defective Replace the main PCB ASSY Unable to Print 5A Unable to Clean 5A Unable to Init 5A LCD Unable to Print 5B Unable to Clean 5B Unable to Init 5B LCD Step Cause Solution 1 Main drain tube bent Reconnect the main drain tube 2 Foreign materials in the maintenance unit or around the paper feed roller Remove foreign materials 3 PF encoder disk stained Replace the PF encoder disk and clean...

Page 70: ...e main PCB ASSY 11 Power supply PCB defective Replace the power supply PCB Unable to Clean 5D LCD Unable to Clean 5E LCD Step Cause Solution 1 Main drain tube bent Reconnect the main drain tube 2 Foreign materials in the maintenance unit or around the paper feed roller Remove foreign materials 3 Ink supply tubes bent Replace the ink refill ASSY 4 ASF switching gear broken Replace the ASF switching...

Page 71: ...ROR 60 LCD Step Cause Solution 1 Carriage head flat cable connection failure Check the connection and reconnect the flat cable 2 Paper width sensor defective Replace the carriage PCB ASSY 3 Main PCB defective Replace the main PCB ASSY MACHINE ERROR 61 LCD MACHINE ERROR 62 LCD Step Cause Solution 1 Paper width sensor defective Replace the carriage PCB ASSY 2 Main PCB defective Replace the main PCB ...

Page 72: ...ng gear 6 Paper feed motor defective Replace the paper feed motor 7 Carriage motor defective Replace the carriage motor 8 ASF motor defective Replace the ASF drive ASSY 9 Maintenance unit defective Replace the maintenance unit 10 Engine unit defective Replace the engine unit 11 Main PCB defective Replace the main PCB ASSY Unable to Print 6F LCD Step Cause Solution 1 PF encoder disk stained Replace...

Page 73: ...or defective Replace the carriage motor 4 ASF motor defective Replace the ASF drive ASSY 5 Maintenance unit defective Replace the maintenance unit 6 Main PCB defective Replace the main PCB ASSY Unable to clean 76 LCD Step Cause Solution 1 CR encoder strip out of place Set the CR encoder strip into place 2 Foreign materials in the maintenance unit Remove foreign materials 3 ASF motor defective Repl...

Page 74: ...ign materials in the maintenance unit Remove foreign materials 2 ASF motor defective Replace the ASF drive ASSY 3 Maintenance unit defective Replace the maintenance unit 4 Main PCB defective Replace the main PCB ASSY 5 Power supply PCB defective Replace the power supply PCB ASSY Unable to clean 7D LCD Step Cause Solution 1 Foreign materials in the maintenance unit Remove foreign materials 2 ASF mo...

Page 75: ...Cause Solution 1 Head property data not entered Enter the head property data Refer to Chapter 4 Section 4 1 1 2 Main PCB defective Replace the main PCB ASSY Wrong Paper Size LCD Step Cause Solution 1 Registration sensor actuator caught on the surrounding parts Reposition the actuator 2 CR encoder strip stained Replace the encoder strip 3 PF encoder disk stained Replace the encoder disk and clean t...

Page 76: ... leading edge of paper User Check Remove the jammed paper Check whether the recording paper being used is within the specification Check that dark recording paper is not used Wrong Paper Size LCD Wrong Tray Setting Step Cause Solution 1 CR encoder strip stained Replace the encoder strip 2 Carriage motor defective Replace the carriage motor 3 Paper width sensor defective Replace the carriage PCB AS...

Page 77: ...ine unit Remove foreign materials 2 Registration sensor actuator out of place Set the actuator into place 3 Registration sensor harness connection failure Check the connection and reconnect the harness 4 Registration sensor defective Replace the registration sensor PCB ASSY 5 Paper feed motor defective Replace the paper feed motor 6 Paper feed roller worn out Replace the engine unit 7 Main PCB def...

Page 78: ...rts Reposition the actuator 3 Switchback paper detection actuator caught on the surrounding parts Reposition the actuator 4 Paper feed sensor harness connection failure Check the connection and reconnect the harness 5 Paper feed sensor defective Replace the PF encoder PF sensor harness unit 6 Registration sensor harness connection failure Check the connection and reconnect the harness 7 Registrati...

Page 79: ... out of place Set the actuator into place 2 Switchback paper sensor harness connection failure Check the connection and reconnect the harness 3 Switchback paper sensor defective Replace the switchback paper sensor PCB ASSY 4 Paper ejection roller worn out Replace the engine unit 5 Main PCB defective Replace the main PCB ASSY Unable to Print 89 LCD Step Cause Solution 1 Paper width sensor defective...

Page 80: ...it Remove foreign materials 2 Paper feed motor harness connection failure Check the connection and reconnect the harness 3 Connection failure of the PF encoder PF sensor harness unit Check the connection and reconnect the harness 4 PF encoder disk defective Replace the PF encoder disk 5 PF encoder PCB defective Replace the PF encoder PF sensor harness unit 6 Paper feed motor defective Replace the ...

Page 81: ...tor harness connection failure Check the connection and reconnect the harness 3 PF encoder disk defective Replace the PF encoder disk 4 Paper feed motor defective Replace the paper feed motor 5 Engine unit defective Replace the engine unit 6 Main PCB defective Replace the main PCB ASSY Unable to Print 8F LCD Step Cause Solution 1 Paper feed motor harness connection failure Check the connection and...

Page 82: ...rol panel PCB ASSY 4 Rubber keypad defective Replace the rubber keypad 5 Boss on the scanner cover working as an actuator for the scanner cover sensor broken Replace the scanner cover scanner unit 6 Main PCB defective Replace the main PCB ASSY Document Jam Too Long LCD Step Cause Solution 1 Document scanning position detection actuator for first side scanning caught on the surrounding parts Reposi...

Page 83: ...reign materials 2 Document scanning position detection actuator for first side scanning out of place Set the actuator into place 3 Document scanning position detection actuator for second side scanning out of place For duplex scanning models Set the actuator into place 4 ADF motor harness connection failure Check the connection and reconnect the harness 5 Document scanning position sensor for firs...

Page 84: ...ch harness connection failure Check the connection and reconnect the harness 2 Boss on the ADF cover working as an actuator for the ADF cover switch broken Replace the ADF cover 3 ADF cover switch defective Replace the ADF harness unit 4 Main PCB defective Replace the main PCB ASSY Unable to Scan A5 LCD Unable to Scan A6 LCD Step Cause Solution 1 White reference film stained First side scanning CI...

Page 85: ...ax again Unable to Scan A7 LCD Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Unable to Init A8 LCD Step Cause Solution 1 Program malfunctioning Reload programs 2 Main PCB defective Replace the main PCB ASSY Unable to Scan AC LCD Step Cause Solution 1 Document pressure bar for second side scanning stained Clean the document pressure bar 2 Second side scanning CIS defective Repl...

Page 86: ...anner unit Check the connection and reconnect the harness 2 Scanner unit defective Replace the scanner unit 3 Main PCB defective Replace the main PCB ASSY Unable to Scan BC LCD Step Cause Solution 1 Document pressure bar for second side scanning stained Clean the document pressure bar 2 Second side scanning CIS defective Replace the CIS unit 3 Main PCB defective Replace the main PCB ASSY Unable to...

Page 87: ...ion actuator for second side scanning caught on the surrounding parts Reposition the actuator 2 Connection failure of the document scanning position sensor harness for second side scanning Check the connection and reconnect the harness 3 Document scanning position sensor for second side scanning defective Replace the document scanning position sensor PCB for second side scanning 4 ADF motor defect...

Page 88: ...the machine power voltage fluctuation or software failure Unidentifiable error User Check Unplug the power cord wait a while and plug the power cord again to turn the power ON Error Code E6 Write error in EEPROM MACHINE ERROR E2 LCD MACHINE ERROR E3 LCD Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY MACHINE ERROR E5 LCD Step Cause Solution 1 Main PCB defective Replace the main ...

Page 89: ...Error Code EA Document removed at phase B Detected by the document detection sensor User Check Send a fax again Error Code EC LCD failure MACHINE ERROR E7 LCD Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Document Jam LCD Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Unable to Init EC LCD Step Cause Solution 1 LCD flat cable connection failure Check the co...

Page 90: ... reconnect the harness 2 Touch panel defective Replace the LCD unit 3 Main PCB defective Replace the main PCB ASSY Unable to Init F8 LCD Step Cause Solution 1 Battery harness connection failure Check the connection and reconnect the harness 2 Battery defective Replace the battery ASSY 3 Main PCB defective Replace the main PCB ASSY Unable to Init FE LCD Step Cause Solution 1 Customizing code mismat...

Page 91: ...ed in paper tray 2 correctly Check that paper tray 2 is set Check that the jam clear cover is closed Check that the recording paper weight is 75 to 105 g m2 Clean the related rollers Step Cause Solution 1 ASF motor harness connection failure Check the connection and reconnect the harness 2 Paper feed sensor defective Replace the PF encoder PF sensor harness unit 3 T1 paper pull in rollers worn out...

Page 92: ...ause Solution 1 Registration sensor actuator out of place Set the actuator into place 2 Connection failure of the registration sensor harness Check the connection and reconnect the harness 3 Paper feed motor harness connection failure Check the connection and reconnect the harness 4 Registration sensor defective Replace the registration sensor PCB ASSY 5 Paper feed motor defective Replace the pape...

Page 93: ... 2 Paper feed sensor actuator out of place Set the actuator into place 3 Paper feed sensor harness connection failure Check the connection and reconnect the harness 4 ASF motor harness connection failure Check the connection and reconnect the harness 5 Paper feed motor harness connection failure Check the connection and reconnect the harness 6 ASF motor defective Replace the ASF drive ASSY 7 Paper...

Page 94: ...sensor actuator out of place Set the actuator into place 3 Paper feed sensor harness connection failure Check the connection and reconnect the harness 4 ASF motor harness connection failure Check the connection and reconnect the harness 5 Paper feed motor harness connection failure Check the connection and reconnect the harness 6 ASF motor defective Replace the ASF drive ASSY 7 Paper feed motor de...

Page 95: ...the connection and reconnect the harness 5 Paper feed motor defective Replace the paper feed motor 6 Registration sensor defective Replace the registration sensor PCB ASSY 7 Paper feed roller does not rotate Replace the engine unit 8 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Foreign materials in the recording paper path or around the maintenance unit Remove foreign materia...

Page 96: ... surrounding parts Reposition the actuator 5 Switchback paper sensor harness connection failure Check the connection and reconnect the harness 6 Registration sensor defective Replace the registration sensor PCB ASSY 7 Switchback paper sensor defective Replace the switchback paper sensor PCB ASSY 8 Paper ejection roller worn out Replace the engine unit 9 Main PCB defective Replace the main PCB ASSY...

Page 97: ...imes to clean the rollers Clean the platen Perform head cleaning Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit 2 Leveler roller LR stained Clean the leveler roller ASSY Refer to Chapter 5 Section 5 1 4 24 Function code 70 3 Rollers heavily contaminated Replace the engine unit Maintenance unit Front cleaning Head cleaner stick ...

Page 98: ... Random missing dots White horizontal streaks Stained leading edge of recording paper Overlapping lines over the whole page Separatedlines over the whole page Overlapping lines at the trailing edge of the recording paper Separatedlines at the trailing edge of the recording paper Characters having shadows ghost Stains in the center of or over the whole page of the recording paper Traces of paper pu...

Page 99: ...nnection and reconnect the flat cables 4 Ink refill ASSY defective Replace the ink refill ASSY 5 Drain tubs bent Replace the drain tube 6 Carriage PCB defective Replace the carriage PCB ASSY 7 Maintenance unit defective Replace the maintenance unit 8 Print head defective Replace the head carriage unit 9 Main PCB defective Replace the main PCB ASSY User Check Check whether ink cartridges are proper...

Page 100: ...ead defective Replace the head carriage unit 8 Main PCB defective Replace the main PCB ASSY User Check Perform head cleaning Replace the ink cartridge s Check whether recording paper being used is within the specification Check whether the paper type setting is correct Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit Refer to Section 2 4 2 4 2 Head property data incor...

Page 101: ...5 Section 5 1 4 2 4 Carriage PCB defective Replace the carriage PCB ASSY 5 Clogging in the maintenance unit Replace the maintenance unit 6 Print head defective Replace the head carriage unit 7 Power supply PCB defective Replace the power supply PCB ASSY 8 Main PCB defective Replace the main PCB ASSY User Check Check whether the recording paper being used is thicker than the specified limit Clean t...

Page 102: ...ecified limit Clean the related rollers Perform head cleaning Clean the platen Step Cause Solution 1 Recording paper path contaminated Clean the recording paper path 2 Carriage rail dented Replace the engine unit Step Cause Solution 1 CR encoder strip stained or scratched Replace the encoder strip 2 Carriage rail dented Replace the engine unit ...

Page 103: ...ctive Replace the head carriage unit 6 Power supply PCB defective Replace the power supply PCB ASSY 7 Main PCB defective Replace the main PCB ASSY User Check Check if the draft mode is selected Check whether the recording paper being used is thicker than the specified limit Step Cause Solution 1 Vertical print lines not aligned Adjust vertical print lines Refer to Chapter 5 Section 5 1 4 20 2 Incl...

Page 104: ...Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit Refer to Section 2 4 2 4 2 Inclination of head not adjusted Adjust the inclination of the head carriage unit Refer to Chapter 4 Section 4 1 3 Head calibration data not written Perform head calibration See Function code 02 Refer to Chapter 5 Section 5 1 4 2 4 Paper feeding correction value not updated Update the paper feeding...

Page 105: ...carriage unit 4 Print head defective Replace the head carriage unit User Check Perform head cleaning Step Cause Solution 1 Inclination of the head not adjusted Adjust inclination of the head Refer to Chapter 4 Section 4 1 2 Head calibration data not written Perform head calibration See Function code 02 Refer to Chapter 5 Section 5 1 4 2 3 Paper feeding correction value not updated Update the paper...

Page 106: ...alue Refer to Chapter 5 Section 5 1 4 16 4 PF encoder disk stained or scratched Replace the PF encoder disk and clean the flushing guide Refer to Chapter 3 Section 3 1 5 Print head defective Replace the head carriage unit 6 Main PCB defective Replace the main PCB ASSY User Check Perform head cleaning Step Cause Solution 1 Paper feeding correction value not updated Update the paper feeding correcti...

Page 107: ...ective Replace the engine unit 4 Main PCB defective Replace the main PCB ASSY User Check Perform head cleaning Step Cause Solution 1 Paper feeding correction value not updated Update the paper feeding correction value using Function code 58 Refer to Chapter 5 Section 5 1 4 16 2 Vertical print lines not aligned Align vertical print lines using Function code 65 Refer to Chapter 5 Section 5 1 4 20 3 ...

Page 108: ... to Chapter 4 Section 4 1 6 User Check Check that the recording paper is not out of specification Clean the paper pull in rollers T1 or T2 User Check Check whether the recording paper being used is thicker than the specified limit Check that recording paper is not dampened Clean the paper pull in rollers T1 or T2 Clean the recording paper ejection roller Clean the platen Step Cause Solution 1 Leve...

Page 109: ...k Check that the recording paper is not out of specification Clean the paper pull in rollers T1 or T2 Step Cause Solution 1 Maintenance unit contaminated Clean the maintenance unit 2 Leveler roller LR stained Clean the leveler roller ASSY See Function code 70 Refer to Chapter 5 Section 5 1 4 24 3 Rollers heavily contaminated Replace the engine unit Maintenance unit Front cleaning Head cleaner stic...

Page 110: ...w each procedure in the order of the number described in the Step column in the tables below 2 4 4 1 Cannot print data User Check Check that the USB cable or LAN cable is not damaged Check that the correct machine is selected if you have an interface switching device Check the descriptions of the software setting in the user s guide Revert the settings to the factory defaults Refer to the user s g...

Page 111: ...etwork connection User Check Check the descriptions in the network user s guide Revert the settings to the factory defaults Refer to the user s guide Step Cause Solution 1 Wireless LAN PCB defective Replace the wireless LAN PCB ASSY 2 Main PCB defective Replace the main PCB ASSY ...

Page 112: ...on actuator out of place Set the actuator into place 2 ADF motor harness connection failure Check the connection and reconnect the harness 3 Document detection width sensor harness connection failure Check the connection and reconnect the harness 4 Document detection sensor defective Replace the document detection width sensor PCB ASSY 5 Document separation roller defective Replace the document pu...

Page 113: ...osition sensor for first side scanning defective Replace the sensor PCB ASSY 5 Document scanning position sensor for second side scanning defective Replace the sensor PCB ASSY 6 ADF motor defective Replace the ADF motor Step Cause Solution 1 Foreign materials inside the ADF Remove foreign materials 2 Document scanning position detection actuator for first side scanning caught on the surrounding pa...

Page 114: ...ocument ejection section Remove foreign materials 2 ADF drive gears broken Document ejection roller defective Replace the ADF document cover ASSY Step Cause Solution 1 Document separation roller worn out Replace the document pull in separation roller ASSY 2 Document feed rollers worn out Replace the document feed rollers Step Cause Solution 1 Document width detection actuator out of place Set the ...

Page 115: ...t Clean the scanner glass or the ADF glass Clean the CIS glass in the ADF unit Step Cause Solution 1 White level data defective Obtain the white level data using Function code 55 Refer to Chapter 5 Section 5 1 4 15 2 Document pressure bar stained Clean the document pressure bar 3 Second side scanning CIS defective Replace the CIS unit 4 First side scanning CIS unit defective Replace the scanner co...

Page 116: ...tion actuator for first side scanning caught on the surrounding parts Reposition the actuator 3 Document scanning position detection actuator for second side scanning caught on the surrounding parts Reposition the actuator Step Cause Solution 1 Scanning start position out of alignment Adjust the scanning start position using Function code 54 Refer to Chapter 5 Section 5 1 4 14 2 First side scannin...

Page 117: ...lace the CIS unit for second side scanning 4 Main PCB defective Replace the main PCB ASSY User Check Check whether documents are loaded upside down Check that documents are correctly loaded in the ADF Step Cause Solution 1 White level data defective Obtain the white level data using Function code 55 Refer to Chapter 5 Section 5 1 4 15 2 First side scanning CIS unit defective Replace the scanner co...

Page 118: ...t defective Replace the scanner cover scanner unit 2 Second side scanning CIS defective Replace the second side scanning CIS unit User Check Check whether the ADF glass or document cover glass is stained Clean the CIS glass in the ADF unit Step Cause Solution 1 First side scanning CIS unit defective Replace the scanner cover scanner unit 2 Second side scanning CIS defective Replace the second side...

Page 119: ...he harness 3 LCD defective Replace the LCD unit 4 Power supply PCB defective Replace the power supply PCB ASSY 5 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Rubber keypads not set in place Reposition the control panel ASSY 2 Panel main harness connection failure Check the connection and reconnect the harness 3 Touch panel alignment off Adjust the touch panel using Function c...

Page 120: ... 3 Rubber keypad defective Replace the rubber keypad 4 Control panel PCB defective Replace the control panel PCB ASSY 5 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Touch panel alignment off For models with touch panel Adjust the touch panel using Function code 78 Refer to Chapter 5 Section 5 1 4 29 2 Touch panel harness connection failure Check the connection and reconnect t...

Page 121: ...n Step Cause Solution 1 Connection failure of the main MJ harness LINE Check the connection and reconnect the harnesses 2 Rubber keypad defective Replace the rubber keypad 3 Control panel PCB defective Replace the control panel PCB ASSY 4 MJ PCB defective Replace the MJ PCB ASSY 5 Second side scanning CIS defective Replace the CIS unit 6 First side scanning CIS defective Replace the scanner cover ...

Page 122: ...ive Replace the MJ PCB ASSY 3 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Speaker harness connection failure Check the connection and reconnect the harness 2 Connection failure of the main MJ harness LINE Check the connection and reconnect the harnesses 3 MJ PCB defective Replace the MJ PCB ASSY 4 Speaker defective Replace the speaker unit 5 Main PCB defective Replace the ma...

Page 123: ...ot be changed 2 4 9 9 Caller ID not displayed Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 MJ PCB defective Replace the MJ PCB ASSY 2 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 The BT Call Sign mode is ON Turn the mode OFF 2 The Distinctive Ring mode is ON Turn the mode OFF Step Cause Solution 1 Main PCB defective Replace the main...

Page 124: ... memory card Step Cause Solution 1 Panel main harness connection failure Check the connection and reconnect the harness y 2 LCD flat cable connection failure Check the connection and reconnect the flat cable 3 LCD defective Replace the LCD unit 4 Control panel PCB defective Replace the control panel PCB ASSY 5 Power supply PCB defective Replace the power supply PCB ASSY 6 Main PCB defective Replac...

Page 125: ...ser Check Delete the stored data 2 4 10 5 Paper tray set does not work User Check Make a correct tray setting Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY Step Cause Solution 1 Main PCB defective Replace the main PCB ASSY ...

Page 126: ... mat Also take care not to touch the conductor sections on the flat cables 4 Be sure to reinsert self tapping screws correctly if removed 5 Tighten screws to the torque values listed on the next page 6 When connecting or disconnecting cable connectors hold the connector bodies not the wires If the connector has a lock always slide the connector lock to unlock it 7 Before reassembly apply the speci...

Page 127: ...h them immediately and thoroughly with water If left untreated the eyes may become bloodshot or mildly inflamed If you feel any discomfort consult a doctor immediately If ink gets into your mouth immediately spit it out and consult a doctor 12 CAUTION DOUBLE POLE NEUTRAL FUSING 13 After completion of reassembly it is recommended that the dielectric voltage withstand test and continuity test be con...

Page 128: ...3 3 Confidential 3 2 PACKING For models with paper tray 2 ...

Page 129: ...M4x12 Taptite cup B Taptite cup B M3x10 Screw bind M3x6 Screw bind M2 6x4 Screw pan S P washer M3x5DB Taptite cup B M3x8 Taptite B Taptite cup S Taptite cup S M3x6 Taptite cup S M3x10 Taptite B M3x6 Screw pan S P washer M4x8DB Screw pan S P washer M3x6 Screw bind M3x4 Screw bind M2x12 Screw bind M4x6 ...

Page 130: ...tite cup S M3x6 4 0 40 0 1 4 1 Main PCB Taptite cup S M3x6 1 0 40 0 1 4 1 3 98 Main PCB shield frame Together with MJ PS shield unit Screw bind M3x6 2 0 40 0 1 4 1 3 99 Lower cover for LT cover 2 Taptite bind B M4x12 white 6 0 80 0 1 8 1 3 101 MJ PS shield unit Taptite cup S M3x6 1 0 40 0 1 4 1 Screw bind M3x6 1 0 40 0 1 4 1 3 103 Grounding wire 3 Screw pan washer M4x8DB 1 0 60 0 1 6 1 Power suppl...

Page 131: ...asei Leveller roller LR ASSY 2 1 mm diameter ball CR guide rail top face 24 2 mm diameter ball Total of 98 31 mg CR support chassis top face 24 2 mm diameter ball Total of 98 31 mg CR support chassis inner side of rear upright edge 30 2 mm diameter ball Total of 123 38 mg inner side of front upright edge 30 2 mm diameter ball Total of 123 38 mg CR guide rail bottom face 6 1 mm diameter ball Molyko...

Page 132: ...rease Permalub BAN 5 to the lubrication point below Leveller roller LR ASSY Apply a 1 mm diameter ball of grease FLOIL BG1319 to each of the lubrication points below 3_117 Apply grease here Switching lever guide 3_120 Apply grease to these 2 points Leveler roller LR ASSY ...

Page 133: ...nd of its travel 2 Before applying grease wipe dust or dirt off the lubrication area with an alcohol soaked cloth 3 Move the head carriage unit from the left to the right ends of its travel to spread the applied grease on the CR guide rail and chassis 3_118 mm 57 25 0 5 CR guide rail 12 7 57 1 CR support chassis Apply grease to these 24 points Apply grease to these 24 points Home position of head ...

Page 134: ...e head carriage unit to the left end of its travel 2 Before applying grease wipe dust or dirt off the lubrication area with an alcohol soaked cloth 3 Move the head carriage unit from the left to the right ends of its travel to spread the applied grease on the CR support chassis 3_119 mm CR support chassis 5 65 0 5 Apply grease to these 30 points Apply grease to these 30 points 34 8 4 1 10 8 13 15 ...

Page 135: ...ly a 1 mm diameter ball of grease Molykote EM 30LP to each of the lubrication points below 3_116 mm 3 0 4 0 CR support chassis Viewed from the bottom CR guide rail Apply grease to these 3 points Apply grease to these 3 points 3 0 4 0 Right 0 5 1 0 35 1 50 1 30 1 20 1 40 1 22 1 3_121 mm 1 0 1 5 1 0 1 5 Front Platen Apply grease to these 3 points ...

Page 136: ... roller L Apply a 1 mm diameter ball of grease Molykote EM 30LP to each of the lubrication points below Rib 3_122 Lower cover T1 paper pull in roller R Rear T1 paper pull in gear T1 paper pull in roller L Apply grease to these 2 points ...

Page 137: ... L Apply a 1 mm diameter ball of grease Molykote EM 30LP to each of the lubrication points below 3_064a T2 paper pull in roller L LT cover Viewed from the rear T2 paper pull in roller R T2 paper pull in gear Rib Apply grease to these 2 points ...

Page 138: ...3 13 Confidential 3 6 OVERVIEW OF GEARS Maintenance unit 1 3 2 3 1 2 3 ASF SWITCHING GEAR A ASF SWITCHING GEAR B RESIN RETAINING RING Name of gears LX3419 LX3420 LX3421 ...

Page 139: ...se grounding wire on this left side Cable guide Cable guides Cable guides Ferrite core Cable guide ADF cover sensor harness CIS motor harness ADF motor harness For duplex scanning models Document scanning position sensor harness second side Document detection width scanning position first side sensors harness Grounding wires Route the bundle of the document detection width scanning position first ...

Page 140: ...ide scanning CIS flat cable white for second side scanning and Flat cable support 3_021_1 Cable guides CIS flat cable white for second side scanning Flat cores CIS flat cable black for first side scanning Cable guide Flat cable support to be sandwiched between the CIS flat cables ...

Page 141: ...nning position sensor harness second side and ADF cover switch harness 3_022 CIS motor harness and grounding wire a Harness support Scanner cover placed upside down ADF motor harness and grounding wire Cable tie Latch Manual feed slot cover Bundle of the document detection width scanning position first side sensors harness document scanning position sensor harness second side and the ADF cover sen...

Page 142: ...lex scanning models 4 Document cover CIS flat cable white for second side scanning 3_037 Bosses Cable guides FFC holder CIS flat cable white for second side scanning Document cover CIS flat cable white for second side scanning ...

Page 143: ...or harness second side and ADF cover switch harness 3_046 Cut off the excess of the cable tie with nippers Cable tie Bundle of the ADF motor harness and grounding wire Bundle of the document detection width scanning position first side sensors harness the document scanning position sensor harness second side and the ADF cover sensor harness Document cover Lower ADF chute Cable tie ...

Page 144: ...rness first side Document detection width sensor harness ADF cover switch harness Document width detection actuator Document detection width sensor PCB Document detection actuator Grounding wire For duplex scanning models Lower ADF chute CIS flat cable white for second side scanning Document detection width scanning position first side sensors harness Document detection width scanning position fir...

Page 145: ...3 20 Confidential 7 Upper cover Battery harness 3_056 Upper cover Cable guides Speaker spring Speaker Main PCB Backup battery Cable guide ...

Page 146: ...3 21 Confidential 8 Upper cover Speaker harness 3_054 Speaker spring Speaker Upper cover Speaker Upper cover Cable guides Cable guides Speaker harness ...

Page 147: ...or harness Switchback paper sensor harness Wireless LAN PCB harness PF encoder PF sensor harness and Carriage motor harness 3_062 ASF motor harness Power supply harness Paper feed motor harness Registration sensor harness Switchback paper detection sensor harness Wireless LAN PCB harness PF encoder PF sensor harness Carriage motor harness Main PCB Main MJ EXT harness black Main MJ LINE harness yel...

Page 148: ... EXT harness Paper feed motor harness Registration sensor harness and PF encoder PF sensor harness 3_071 Switchback paper sensor harness Power supply harness ASF motor harness Carriage motor harness Paper feed motor harness PF encoder PF sensor harness Main PCB Main MJ EXT harness black Main MJ LINE harness yellow Registration sensor harness Front ...

Page 149: ...pening Lower MJ PS shield Main MJ LINE harness yellow Main MJ EXT harness black Cable guide on the MJ PCB insulator AC cord holder Routing the power cord through the PS PCB insulator and AC cord holder Square opening Latch 3_069 Power supply harness Lower MJ PS shield Main MJ LINE harness yellow Main MJ EXT harness black Power supply shield Lock z Lock z Lock z Cable guide on the MJ PCB insulator ...

Page 150: ...supply PCB Power supply harness Power cord Cable guides Ferrite core Power harness holder For 100 V series 3_070_1 MJ PCB Cable guides PS PCB insulator Power supply PCB Power supply harness Power cord Power harness holder Cable guides Ferrite core Top view For 200 V series Power inlet Main MJ EXT harness black Main MJ LINE harness yellow ...

Page 151: ...3 26 Confidential 12 Tube support plate Head flat cables 3_079 Head flat cables Flat core Folded section Boss Cable guides Rear Tube support plate Tube cable guide Tube support wire Lower cover Pocket ...

Page 152: ...e clamp 2 on black yellow and cyan ink tubes from the top Note Make sure that all of the four ink supply tubes are routed in front of the guide boss as shown above 13 Lower cover Ink supply tubes 3_075a Lower cover Tube guides Tube support plate Rear Bent section of tube support wire Yellow Cyan Magenta Black Yellow Cyan Magenta Tube clamp 1 Black Sponge Tube clamp 2 Joint leaf spring 3_009a Head ...

Page 153: ... cam switch harness ASF encoder harness Ink cartridge cover switch harness Lower cover Ink cartridge cover switch Ferrite core of carriage motor harness Right Purge cam switch harness Ferrite core of ASF motor harness ASF encoder harness ASF motor harness ASF motor encoder harness ASF encoder disk ASF motor encoder PCB ASF motor ...

Page 154: ...F encoder PF sensor harness Left Lower cover Cable guide Paper feed PF sensor harness Paper feed PF sensor PCB Registration sensor PCB Sensor support Registration sensor harness Inner chute ASSY Support arm PF encoder sensor PCB Ferrite core Paper feed motor harness Latch PF encoder sensor harness Paper feed motor harness threaded through the cutout provided in the encoder PCB support PF encoder s...

Page 155: ...or harness ASF encoder harness Purge cam switch harness Ink cartridge cover switch harness Top view Lower cover Head flat cables Ink supply tubes Power supply harness Wireless LAN PCB harness Main MJ LINE harness yellow Main MJ EXT harness black Head flat cable 3 Head flat cable 2 Head flat cable 1 High yield ink cartridge sensor flat cable Ink remaining sensor flat cable Ink cartridge detection s...

Page 156: ...㫉㩷㪘㪪㪪㪰㪈㪇㪆㪈㪇㪊㪅㪐㪅㪌㩷㪪㪼㫇㪸㫉㪸㫋㫀㫆㫅㩷㪩㫌㪹㪹㪼㫉㩷㪘㪪㪪㪰㩷㪆㩷㪪㪼㫇㪸㫉㪸㫋㫀㫆㫅㩷㪪㫇㫉㫀㫅㪾㪈㪇㪆㪈㪇㪊㪅㪐㪅㪌㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㪣㪝㩷㪩㫆㫃㫃㪼㫉㩷㪘㪪㪪㪰㪈㪇㪆㪈㪇㪊㪅㪐㪅㪌㩷㪣㪝㩷㪧㫀㫅㪺㪿㩷㪩㫆㫃㫃㪼㫉㩷㪪㪿㪸㪽㫋㩷㪆㩷㪣㪝㩷㪧㫀㫅㪺㪿㩷㪩㫆㫃㫃㪼㫉㫊㪈㪇㪆㪈㪇㪊㪅㪐㪅㪌㩷㪧㫀㫅㪺㪿㩷㪩㫆㫃㫃㪼㫉㩷㪪㫇㫉㫀㫅㪾㫊㪌㪆㪌㪊㪅㪐㪅㪌㩷㪬㫇㫇㪼㫉㩷㪘㪛㪝㩷㪚㪿㫌㫋㪼㪉㪇㪆㪉㪇㪊㪅㪐㪅㪌㩷㪚㪠㪪㩷㪬㫅㫀㫋㪉㪇㪆㪉㪇㪊㪅㪐㪅㪌㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㪞㫌㫀㪻㪼㩷㪝㩷㪆㩷㪩㪈㪌㪆㪉㪇㪊㪅㪐㪅㪌㩷㪛㫆㪺㫌㫄㪼㫅㫋㩷㪜㫁㪼㪺㫋㫀㫆㫅㩷㪩㫆㫃㫃㪼㫉㩷㪘㪪㪪㪰㪈㪌㪆㪈㪌㪊㪅㪐㪅㪌㩷㪝㪝㪚㩷㪟㫆㫃㪻㪼㫉㪈㪇㪆㪈㪇㪊㪅㪐㪅㪌㩷㪩㪼㫀㫅㪽㫆㫉㪺㪼㫄㪼㫅㫋㩷㪧㫃㪸㫋㪼㪌㪆㪌㪊㪅㪐㪅㪌㩷㪘㪛㪝㩷㪤㫆㫋㫆㫉㩷㪆㩷㪘㪛㪝...

Page 157: ...㪼㫉㩷㪙㫆㫏㩷㪆㩷㪠㫅㫂㩷㪘㪹㫊㫆㫉㪹㪼㫉㩷㪝㪼㫃㫋㪈㪇㪆㪈㪇㪊㪅㪐㪅㪈㪌㩷㪧㪝㩷㪜㫅㪺㫆㪻㪼㫉㩷㪛㫀㫊㫂㪌㪆㪌㪊㪅㪐㪅㪈㪊㩷㪚㪩㩷㪜㫅㪺㫆㪻㪼㫉㩷㪪㫋㫉㫀㫇㪈㪇㪆㪉㪇㪊㪅㪐㪅㪐㩷㪠㫅㫂㩷㪚㪸㫉㫋㫉㫀㪻㪾㪼㩷㪚㫆㫍㪼㫉㪌㪆㪌㪊㪅㪐㪅㪈㪋㩷㪚㪸㫉㫉㫀㪸㪾㪼㩷㪧㪚㪙㩷㪘㪪㪪㪰㪉㪇㪆㪊㪇㪊㪅㪐㪅㪈㪋㩷㪠㫅㫂㩷㪩㪼㪽㫀㫃㫃㩷㪘㪪㪪㪰㪊㪇㪆㪊㪇㪊㪅㪐㪅㪈㪋㩷㪫㫌㪹㪼㩷㪪㫌㫇㫇㫆㫉㫋㩷㪧㫃㪸㫋㪼㩷㪆㩷㪫㫌㪹㪼㩷㪪㫌㫇㫇㫆㫉㫋㩷㪮㫀㫉㪼㪈㪇㪆㪈㪇㪊㪅㪐㪅㪈㪍㩷㪛㪯㩷㪪㫋㪸㫉㩷㪮㪿㪼㪼㫃㩷㪧㫃㪸㫋㪼㩷㪘㪪㪪㪰㪈㪌㪆㪈㪌㪊㪅㪐㪅㪈㪍㩷㪪㪙㩷㪩㫆㫃㫃㪼㫉㪈㪌㪆㪈㪌㪊㪅㪐㪅㪈㪎㩷㪠㫅㫂㩷㪚㪸㫉㫋㫉㫀㪻㪾㪼㩷㪚㫆㫍㪼㫉㩷㪪㫎㫀㫋㪺㪿㪈㪌㪆㪉㪇㪊㪅㪐㪅㪈㪏㩷Earth spring 5 5 㪊㪅㪐㪅㪈㪏㩷 Maintenance unit 15 15 ...

Page 158: ... receiver machine does not support the color function the sender machine cannot transfer color data resulting in an error Transferring faxes to another fax machine Operating Procedure 1 Press the Stop Exit key to interrupt the error if displayed temporarily 2 Press the Menu key 3 Press the or key to choose Service 4 Press the OK key TIP For models with touch panel you may press the Service key 5 P...

Page 159: ...y 9 Press the or key to choose PC Fax Receive 10 Press the OK key TIP For models with touch panel you may press the PC Fax Receive key 11 If the Run PC Fax on your computer appears on the LCD press the OK key 12 Click Start All Programs Brother MFC XXXX PC FAX Receiving Receive Wait for the PC Fax Receiving dialog box to appear Confirm the message and click OK The PC FAX icon appears in your PC ta...

Page 160: ...e specifications data etc User setting information telephone directory password station ID transfer information telephone area code user settings etc Other data Received fax data ICM OGM data etc Note that the following information cannot be backed up MAC address Call and caller ID records Activity report Fax data sent Delayed timer sent data redialed sent data and polled sent data Operating Proce...

Page 161: ...f connected Modular jack of the external telephone set from the external telephone line jack if connected if not connected remove the EXT cap 2 Remove the paper tray ASSY 1 and ASSY 2 3 Remove memory cards if inserted in the machine 4 Open the ink cartridge cover remove all four ink cartridges and set the protective part instead Check that the right hand latch fits in the hole provided in the ink ...

Page 162: ...le provided in the ink refill ASSY Note When replacing the head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables Note During the removal or installation job for the head carriage unit take care not to contaminate the CR encoder strip or PF encoder disk with ink or grease 1 Plug the power cord into ...

Page 163: ... in order to widen the section and pull out the boss provided on the top left of the support to the right and towards you Assembling Note When setting the top of the scanner cover support into place press the rib provided on the underside of the scanner cover outwards as shown above 3_004 Boss Boss Upper cover ADF document cover ASSY Scanner cover Scanner unit Scanner cover support Lower cover LT ...

Page 164: ... into the slots indicated by arrows in the figure below and lifting up those covers For easier removal start from the rear and finally pull out the tabs Upper cover ADF document cover ASSY Scanner cover Scanner unit Harness cover Tab CIS flat cable cover Tab Tab 3_005 Lower cover LT cover For models with paper tray 2 ...

Page 165: ... Insert the tip of a flat screwdriver into the square hole provided in the head cover to release the latch in the direction of the arrow then release other three latches and lift up the head cover 3_006 Head carriage unit Upper cover PF encoder disk Tabs 3_007 Head cover Square opening Latch Latches Head carriage unit Upper cover Carriage PCB ASSY Latch ...

Page 166: ...nt end of the carriage PCB to release the PCB from the lock spring take the head flat cables out of the cable guide shown on page 3 49 on the head carriage unit then release the hole provided in the film from the boss shown below 11 Take the carriage PCB ASSY out of the head carriage unit and put it on the upper cover in front of the head carriage unit 3_008 Carriage PCB ASSY Carriage PCB ASSY Hol...

Page 167: ...ff the ink remaining on the section where the head joint was mounted with a clean lint free cloth 14 Remove the head joint rubber that is a part of the head carriage unit but may come off with the head joint and put it on a clean vinyl sheet while taking care not to contaminate it Assembling Note Make sure that all of the four ink supply tubes are routed in front of the tube guide as shown above J...

Page 168: ...elt from the carriage motor pulley and the idle pulley Note When removing the CR timing belt do not touch the CR encoder strip or the lubrication area on the engine unit with your hands or with the CR timing belt 3_010 LR positioning jig Idle pulley Idle pulley holder CR timing belt CR encoder strip Upper cover Head carriage unit CR guide rail PF encoder disk Carriage motor pulley CR timing belt I...

Page 169: ...two cutouts then release the front end from the CR support chassis and take the head carriage unit up and out of the machine Note Do not touch the head nozzles the printing ends or ink supply ports to which ink supply tubes are connected of the head carriage unit doing so will not only stain your hands with ink but also damage the nozzles and supply ports If you do touch them though perform a head...

Page 170: ...lt from the head carriage unit 22 Press the rear ends of the leveller roller LR ASSY inwards and take them out through the two cutouts provided in the CR guide rail CR guide rail 3_017 Upper cover Cutouts Leveler roller LR ASSY LR positioning jig ...

Page 171: ...ad flat cable respectively When you remove the head carriage unit and store it separately from the machine remove the property label bar code label from the lower cover and store it together with the head carriage unit If you replace the head carriage unit attach the property label bar code label that comes with the new head carriage unit to the lower cover as shown below ALR7795500000 HEDC6101119...

Page 172: ... cap on the head joint rubber 4 Mount the upper head casing 5 Fit the cap stopper into the lower head casing and slide it towards you to secure the head carriage unit Assembling Note Mount the head carriage unit using the following steps 1 Set the leveler roller ASSY See page 3 45 2 When mounting a new head carriage unit apply the specified lubricant to the specified points on the unit referring t...

Page 173: ...rail 5 Set the LR Leveler Roller fitting jig on the head carriage unit vertically and then tilt it towards you as shown below This pushes the leveler roller LR ASSY rearwards and upwards fitting it over the head carriage unit 6 Slide the head carriage unit by hand to check that it moves smoothly If it does not move smoothly the leveler roller LR ASSY is not in place Go back to step 5 Viewed from t...

Page 174: ...hown below Make sure that the head carriage unit is secured with the lock spring 12 Connect the carriage head flat cable to the connector on the carriage PCB and then lock the connector 13 Set the head cover into place 14 If a new head carriage unit is mounted apply the specified lubricant to the specified points on the sliding surface of the CR guide rail and CR support chassis referring to Secti...

Page 175: ...cting the flat cable s do not insert it at an angle After insertion check again that it is not at an angle 3 Release the two CIS flat cables from the cable guides together with the flat cable support 4 Release the two grounding wires by removing the screw 5 Disconnect the following harnesses from the main PCB ADF motor harness 4 wire CIS motor harness 4 wire Document detection width scanning posit...

Page 176: ... scanning models ADF motor harness 4 wire CIS motor harness 4 wire Document width sensor harness for B4 2 ADF cover switch harness 2 wire Main PCB Main PCB Document detection width scanning position first side sensors harness 7 wire ADF cover switch harness 2 wire CIS motor harness 4 wire Document detection width scanning position first side sensors harness 7 wire Document scanning position sensor...

Page 177: ...this left side Cable guide Cable guides Cable guides Ferrite core Cable guide ADF cover sensor harness CIS motor harness ADF motor harness For duplex scanning models Document scanning position sensor harness second side Document detection width scanning position first side sensors harness Grounding wires Route the bundle of the document detection width scanning position first side sensors harness ...

Page 178: ...raft nach oben Dies ist GEFÄHRLICH For duplex scanning models Assembling Note If you replace the scanner cover acquire the white level data and set the CIS scanner area Function code 55 referring to Chapter 5 Section 5 1 4 15 3_020 ADF document cover ASSY Scanner cover Scanner unit Scanner hinge CIS motor harness ADF motor harness Grounding wire for ADF drive unit Grounding wire for CIS motor Tapt...

Page 179: ...anner hinges and take those hinges off the scanner cover 10 Slightly tilt the scanner cover support towards you and unlock it as shown below 3_020_1 Taptite bind B M4x12 Scanner cover Scanner unit Scanner hinges 3_047 LT cover Scanner cover support Upper cover Lock ...

Page 180: ...e the harness support from the scanner cover 3_022 CIS motor harness and grounding wire a Harness support Scanner cover placed upside down ADF motor harness and grounding wire Cable tie Latch Manual feed slot cover Bundle of the document detection width scanning position first side sensors harness document scanning position sensor harness second side and the ADF cover sensor harness ...

Page 181: ... the scanner cover and release the upper right one Assembling Note Mount the manual feed slot cover using the following steps 1 Close the manual feed slot cover tilt it to the front and fit the two upper bosses into the grooves provided in the scanner cover with the upper right boss first 2 While opening the manual feed slot cover slightly lift it up and fit the two lower bosses into the holes pro...

Page 182: ... haben führt in Schritt 7 dazu dass der Scharnierarm L plötzlich und unerwartet mit großer Kraft nach oben schnellt Dies ist GEFÄHRLICH 7 Lift up the ADF document cover ASSY to separate it from the scanner cover 3_024 ADF document cover ASSY Document cover hinge Document cover hinge Grounding wire ADF motor harness Scanner cover Scanner unit Document detection width scanning position first side se...

Page 183: ...ses from the holes provided in the upper ADF chute 2 Remove the document stopper For duplex scanning models Upper ADF chute 3_025 Boss ADF cover Document cover Document support Boss Document stopper ADF motor harness Grounding wire ADF cover sensor harness Document detection width scanning position first side sensors harness Document scanning position sensor harness second side ...

Page 184: ...ease the two upper hooks of the ADF front cover then release the five retainers on the bottom from the bosses on the document cover to remove the ADF front cover Upper ADF chute 3_026 ADF cover Document cover Boss Boss Boss Boss Boss ADF rear cover ADF front cover Taptite cup B M3x10 Retainers Hook Hook ...

Page 185: ...cement plate 6 Slightly lift up the rear end of the ADF reinforcement plate and slide the plate to the rear The left hand document cover hinge also comes off 7 Remove the grounding spring x 3_027 Taptite cup B M3x10 Document cover hinges ADF reinforcement plate ADF document cover ASSY placed upside down Document pressure bar Grounding spring x Document cover Screws b that secure also the ADF reinf...

Page 186: ...e document cover 9 Open the ADF cover 10 Release latch c at the center of the ADF rear cover from the top with the tip of a flat screwdriver then remove the ADF rear cover from the upper ADF chute 3_028 ADF rear cover Latch c Latch b Document cover ADF cover Upper ADF chute Document cover Latch a Latch a Document cover Lock arms Latch Viewed from the bottom Viewed from the bottom ...

Page 187: ... first side scanning 11 Press lock arms c and d to the rear and remove the document pressure bar 12 Remove grounding spring y 3_029 Grounding spring y Document pressure bar for first side scanning Front Document cover Lock arm d Left Lock arm c ...

Page 188: ... on the FFC cover then pull the lock arms on the document cover outwards and release latch d 14 Release pawls e and f from the document cover and take the FFC cover off the document cover 3_030 Lock arms Viewed from the bottom Rear ADF cover Document cover FFC cover Document cover Rear ...

Page 189: ...r For duplex scanning models Assembling Note When mounting the FFC holder make sure that the white CIS flat cable for second side scanning is routed through the cable guides in the FFC holder as shown above 3_037 Bosses Cable guides FFC holder CIS flat cable white for second side scanning Document cover CIS flat cable white for second side scanning ...

Page 190: ...rear end of the ADF cover to the left to release the rear hinge from the boss on the document cover Then release the front end groove and front hinge from bosses e and f respectively 3_031 ADF cover Rear hinge Front hinge Groove Document cover Boss f Boss e Upper ADF chute Rear ...

Page 191: ...e the two pawls on the left end of the separation rubber ASSY by pressing their stoppers on the upper ADF chute to the left Press the front and rear lock arms on the ASSY inwards with the tip of a flat screwdriver and take the ASSY out of the upper ADF chute The separation spring also comes off Note When removing the separation rubber ASSY take care not to let the spring bounce off 21 At the front...

Page 192: ...document feed roller ASSY 1 make sure that it presses down the document guides of the document pull in separation roller ASSY as shown below 3_031_1 Upper ADF chute Rear Document pull in separation roller ASSY Document feed roller ASSY 1 Document guides ...

Page 193: ...h the white CIS flat cable for second side scanning Remove the FFC cap and disconnect the CIS flat cable from the CIS PCB as shown below Note After disconnecting the white CIS flat cable immediately put the FFC cap back into place to prevent dust from getting into the second side scanning CIS unit 3_034 For duplex scanning models FFC cap Underside of the upper ADF chute CIS PCB Latch j on the docu...

Page 194: ...eplaced attach a new antistatic brush and three ejection support films to the new chute so that their front ends become aligned with the ribs shown in red below Underside of the upper ADF chute 3_034_1 Ejection support films Antistatic brush Ribs Ribs Front Left ...

Page 195: ...nd its spring out of the upper ADF chute 24 As shown below slide each of the document guides F and R inwards c pull down the bottom end d slide it inwards further and take it up e Document guide F 3_035 Document guide R Upper ADF chute Spring end Document guide gear Taptite B M3x6 Document guide spring Fit the spring end here ...

Page 196: ...off with a soft dry cloth Also take care to prevent foreign materials from getting into the CIS unit 27 Take the second side scanning CIS unit out of the upper ADF chute taking care not to drop the CIS spacers Note Take care not to lose the CIS spacers 28 Remove the CIS springs 29 If the CIS sponges need to be replaced peel them off 3_036 For duplex scanning models Upper ADF chute Upper ADF chute ...

Page 197: ...te is replaced attach a new ejection film to the new chute so that it becomes aligned with the rib as shown above Route the harnesses the ADF motor harness and its grounding wire the document detection width scanning position first side sensors harness the document scanning position sensor harness second side and the ADF cover switch harness through the cable guides on the lower ADF chute as shown...

Page 198: ...arness Left Document detection width scanning position first side sensors harness Document scanning position sensor harness second side Document scanning position sensor harness second side Document scanning position sensor harness first side Document detection width sensor harness Document detection width scanning position first side sensors harness 3_042a ADF drive unit Planetary arm Planet gear...

Page 199: ...cess of the cable tie with nippers 3_046 Cut off the excess of the cable tie with nippers Cable tie Bundle of the ADF motor harness and grounding wire Bundle of the document detection width scanning position first side sensors harness the document scanning position sensor harness second side and the ADF cover sensor harness Document cover Lower ADF chute Cable tie ...

Page 200: ... of the document feed roller shaft release the lock arm of bushing b from the hole provided in the ADF drive unit and take the document feed roller ASSY 2 up and out of the lower ADF chute 3_039 Lock arm of bushing b Bushing a Document feed roller shaft ADF drive unit Hole Lock arms Left Lower ADF chute Front Lock bushing Document feed roller shaft Bushing a Document feed roller ASSY 2 Bushing a L...

Page 201: ...lease the lock arm of the bushing from the cutout provided in the ADF drive unit and take the document ejection roller ASSY up and out of the lower ADF chute 3_040 Lock arm of bushing Document ejection roller shaft Left Lower ADF chute Front Lock bushing Lock arms Lock arm of bushing Viewed from the front Document ejection roller ASSY Document ejection roller ASSY Cutout ADF drive unit Support pla...

Page 202: ... while disconnecting the ADF motor harness from the motor 38 Remove the gear and the screw as shown below and take the motor off the ADF drive unit Assembling Note When mounting the ADF motor on the ADF drive unit connect the ADF motor harness to the motor beforehand 3_041 Lower ADF chute ADF drive unit Taptite cup B M3x10 Reinforcement plate Taptite cup S M3x6 ADF motor harness Grounding wire 3_0...

Page 203: ... the actuator towards the lock arm then remove it 3_043 For duplex scanning models Document scanning position detection actuator for first side scanning Actuator spring Actuator spring Lower ADF chute Lock arm Front Document scanning position sensor PCB first side ADF cover switch ADF cover switch harness Actuator spring Lock arm Lock arm Lock arm Document scanning position sensor PCB second side ...

Page 204: ...ess the right and left latches on it and push the switch downwards To replace the ADF cover switch which is a part of the ADF harness unit it is necessary to release not only its harness but also the document detection width scanning position first side sensors harness and document scanning position sensor harness second side from the cable guides 43 Remove the PCB harnesses and switch harness fro...

Page 205: ...ition sensor harness first side Document detection width sensor harness ADF cover switch harness Document width detection actuator Document detection width sensor PCB Document detection actuator Grounding wire For duplex scanning models Lower ADF chute CIS flat cable white for second side scanning Document detection width scanning position first side sensors harness Document detection width scanni...

Page 206: ...the flat cable do not insert it at an angle After insertion check again that it is not at an angle 5 Models with touch panel Release the grounding wire by removing screw b and remove it from the cable guides For models with touch panel a Taptite cup B M3x10 b Taptite cup S M3x6 Assembling Notes When connecting the panel main harness to the main PCB route the taped section through the cable guide o...

Page 207: ...r cover sensor actuator check that the actuator springs back if pressed with a finger When mounting the control panel PCB ASSY first fit it below the four tabs on the control panel base and then secure it with the four latches see above Make sure that the cable linking the two PCBs is threaded through the cable guide 3_049_1 Panel main harness Control panel PCB ASSY Rubber keypad Tabs Latches Latc...

Page 208: ...3 83 Confidential 5 Remove the two screws and take the color LCD unit out of the control panel base 3_050_1 LCD flat cable Color LCD unit Control panel base Pawls Taptite cup B M3x10 ...

Page 209: ...anner cover sensor actuator and remove it together with its spring 3_049 Panel main harness Control panel PCB ASSY Rubber keypad Touch panel harness Tabs Latches Latches Tabs Grounding wire Control panel base LCD flat cable Actuator spring Scanner cover sensor actuator Rear Rubber keypad Scanner cover sensor actuator Latch Spring s long end on the control panel base Spring s short end on the boss ...

Page 210: ...PCB ASSY first fit it below the four tabs on the control panel base and then secure it with the four latches see the previous page Make sure that the cable linking the two PCBs is threaded through the cable guide as shown below 3_052 Cable guide Viewed from the bottom Control panel PCB ASSY Grounding wire LCD flat cable Touch panel harness Panel main harness Control panel base ...

Page 211: ...nfidential 5 Remove the two screws and take the color LCD unit out of the control panel base 3_050 LCD flat cable Touch panel harness Color LCD unit Grounding wire Control panel base Pawls Taptite cup B M3x10 ...

Page 212: ... There is a danger of explosion if the battery is incorrectly replaced When replacing the battery use the spare part authorized by Brother Industries CAUTION Batteries used should be disposed of in accordance with the local codes and regulations GEFAHR Die Batterie niemals zerlegen oder wieder aufladen Die Batterie niemals durch Verbrennen entsorgen WARNUNG Wenn die Batterie inkorrekt ausgewechsel...

Page 213: ... Disconnect the speaker harness from the main PCB and release it from the cable guides provided on the upper cover 3 Remove the speaker spring wire spring and take the speaker out of the pocket provided on the upper cover 3_056 Upper cover Cable guides Speaker spring Speaker Main PCB Backup battery Cable guide 3_054_1 Speaker spring Speaker Upper cover ...

Page 214: ...ker and its spring into the pocket provided on the upper cover route the speaker harness through the cable guides on the upper cover as shown above See also the figure on the previous page 3_054_2 Speaker Upper cover Cable guides Cable guides Speaker harness ...

Page 215: ...ed Make sure that the head carriage unit is placed in the head capping position home position This prevents the ink supply tubes from getting crushed between the upper and lower covers If the head carriage unit remains removed in Section 3 9 2 take care not to crush the ink supply tubes or head flat cables between the upper and lower covers Take care not to deform the PF encoder disk After mountin...

Page 216: ...ing Notes When mounting the ink cartridge cover first insert the cover arm into the slit provided in the right side of the lower cover and fit the right hole in the ink cartridge cover over the right boss on the lower cover Then warp the center of the ink cartridge cover upward as shown above and fit the left hole over the left boss When mounting the front cover route the wireless LAN PCB harness ...

Page 217: ...3 92 Confidential 5 Unlatch the wireless LAN PCB and take it off the front cover 3_058 Wireless LAN PCB harness Wireless LAN PCB Hooks Latch Front cover ...

Page 218: ...d be preceded by disconnection of the harnesses and flat cables and at the time of installation connection of the harnesses and flat cables by tightening of screws Observing this sequence prevents harnesses and flat cables from getting crushed or damaged by screws or screwdrivers 1 Disconnect the following harnesses and flat cables from the main PCB Caution Do not remove the screws from the main P...

Page 219: ...ng sensor flat cable Ink cartridge cover switch harness ASF encoder harness Purge cam switch harness Power supply harness Switchback paper sensor harness PF encoder PF sensor harness Head flat cable 1 Lower cover Main PCB shield Head flat cable 2 Head flat cable 3 Registration sensor harness Carriage motor harness Paper feed motor harness ...

Page 220: ...cument width sensor harness for B4 2 ADF cover switch harness 2 wire Speaker harness 2 wire M11_mainPCB_wlan Main PCB Main MJ LINE harness 2 wire yellow ASF motor harness 2 wire Carriage motor harness 2 wire For debugging at the factory Do not disturb it ADF motor harness 4 wire Document scanning position sensor harness second side 3 wire 1 6 wire 2 ADF cover switch harness 2 wire CIS motor harnes...

Page 221: ... Make sure that the main MJ EXT harness and main MJ LINE harness are routed through the SDAA enclosure Gather the slack of the main MJ LINE harness around section X shown below See the illustration given on page 3 101 for the routing of those harnesses on the left side of the lower cover 3_060 Main PCB Taptite cup S M3x6 Main PCB shield Main MJ EXT harness Main MJ LINE harness SDAA enclosure 3_062...

Page 222: ...u replace the main PCB you need to load programs onto the flash ROM restore the machine information and head calibration data that have been backed up in an external memory and make specified adjustments of various settings refer to Chapter 4 Section 4 2 Before starting make sure that the head carriage unit is mounted 3_061 SDAA enclosure a which secure the main PCB shield frame together with the ...

Page 223: ...3 9 11 LT Cover T2 Paper Pull in Roller ASSY and Jam Clear Cover For models with paper tray 2 1 Remove the six screws from the lower tray and separate it from the LT cover 3_063 Lower cover LT cover Taptite bind B M4x12 ...

Page 224: ...rotating it The T2 paper pull in gear also comes off 3 Open the jam clear cover press the left hand boss viewed from the rear inwards and remove the cover downwards 3_064 T2 paper pull in roller L LT cover Viewed from the rear Pawl T2 paper pull in roller R T2 paper pull in gear T2 paper pull in roller L T2 paper pull in roller R T2 paper pull in gear 3_065 Engine unit Lower cover Boss Rear Jam cl...

Page 225: ...wn in the figure below 4 Release the harnesses from the cable guides provided on the lower cover 5 As shown below press lock x on the MJ PS shield unit to release it from pawl y on the lower cover then remove the MJ PS shield unit from the bottom of the lower cover 3_066 c d Lower cover Main MJ LINE harness yellow Main MJ EXT harness black MJ PS shield unit Lock x Lower cover Pawl y provided on th...

Page 226: ...PS shield unit route the power supply harness main MJ LINE harness and main MJ EXT harness through the cable guides as shown below 3_071 Switchback paper sensor harness Power supply harness ASF motor harness Carriage motor harness Paper feed motor harness PF encoder PF sensor harness Main PCB Main MJ EXT harness black Main MJ LINE harness yellow Registration sensor harness Front ...

Page 227: ...bracket out together with the power inlet Release the power cord from the cable guides Note If the EXT cap has not been removed remove it beforehand 11 Remove two screws f and detach the MJ shield from the lower MJ PS shield 12 Disconnect the main MJ LINE harness and main MJ EXT harness from the MJ PCB and release them from the cable guides on the MJ PCB insulator 13 Remove screw g and detach the ...

Page 228: ...rd through the cable guides on the PS PCB insulator and AC cord holder 3_068 Power cord Power supply harness PS PCB insulator PS PCB insulator Power supply PCB Power supply PCB Square opening Lower MJ PS shield Main MJ LINE harness yellow Main MJ EXT harness black Cable guide on the MJ PCB insulator AC cord holder Routing the power cord through the PS PCB insulator and AC cord holder Square openin...

Page 229: ...wer inlet with an unauthorized fuse will cause a fire or accident 3_070 Power cord bush MJ PCB Main MJ EXT harness black Main MJ LINE harness yellow Cable guides PS PCB insulator Power supply PCB Power supply harness Power cord Cable guides Ferrite core Power harness holder For 100 V series 3_070_1 MJ PCB Cable guides PS PCB insulator Power supply PCB Power supply harness Power cord Power harness ...

Page 230: ...ide the CR encoder strip to the left align the rectangular hole in the left end of the strip with the boss of the strip support and take the strip off Note Take care not to scratch or damage the encoder strip If it is stained or damaged replace it Assembling Note Set the CR encoder strip so that the marked end is to the right carriage motor side and the mark points upwards as shown above 3_072 CR ...

Page 231: ...s unhook the right end of the encoder strip guard film from the spring and then unhook the left end from the CR support chassis 4 Slide the guard film to the right align the rectangular hole in the right end of the film with the strip support and take the film off 3_073 Encoder strip guard film Lower cover Strip support Guard film spring ...

Page 232: ...t by performing steps 7 through 11 in Section 3 9 2 Head Carriage Unit 2 Release the head flat cables from the cable guides on the tube support plate and take them out together with the flat core Note When replacing the carriage PCB ASSY remove the flat core from the old head flat cables and set it to the new ones 3_074 Lower cover Carriage PCB ASSY Head flat cables CR guide rail Tube support plat...

Page 233: ...arriage PCB ASSY Hole Head flat cables Upper cover Boss Carriage head flat cable Head carriage unit Head carriage unit Lock spring Rear Connector Film Pull here to unlock Carriage head flat cable 3_079 Head flat cables Flat core Folded section Boss Cable guides Rear Tube support plate Tube cable guide Tube support wire Lower cover Pocket ...

Page 234: ... the tube support wire 5 If the main PCB has not been removed disconnect the three ink related flat cables ink cartridge detection sensor high yield ink cartridge sensor and ink remaining sensor flat cables from the main PCB Black Yellow Cyan Magenta 3_075 Head joint Ink supply tubes Lower cover Tube guides Tube support plate Rear Bent section of tube support wire Yellow Cyan Magenta Tube clamp 1 ...

Page 235: ... support plate shown on the previous page After mounting the ink refill ASSY route all of the four ink supply tubes through the tube guides on the tube support plate aligning the four colors in the order shown on the previous page without overlapping each other Next put the sponge into place and pass the ink supply tubes through the bent section of the tube support wire When securing the head join...

Page 236: ...m the ink cartridge detection sensor PCB and lift it up Assembling Note When replacing the ink cartridge detection sensor PCB ASSY bend its flat cable as specified below 3_076 Taptite cup B M3x8 Ink cartridge detection sensor PCB Ink refill ASSY Protective part Ink remaining sensor flat cable High yield ink cartridge sensor flat cable Ink cartridge detection sensor flat cable Conductor for connect...

Page 237: ...e the boss on the underside from the lower cover slide the plate to the left and take it up and off the lower cover together with the tube support wire 9 Remove the tube support wire from the tube support plate 3_077 Lower cover Tube support plate Tube support wire Tab Boss provided on the underside of this plate ...

Page 238: ...aked ink Note Do not place those tubes that have been pulled out on the main PCB If the PCB is stained with leaked ink wipe it off with a dry cloth 3 If it is the first time for those tubes to be disconnected trim their ends to make them reusable and connect them to a new ink absorber box If it is the second time those tubes need to be replaced Pull them off the joints on the rear of the maintenan...

Page 239: ...sing the procedure given in Chapter 4 Section 4 4 It is also recommended that the flushing box be replaced Section 3 9 17 in this chapter and the flushing count be reset as necessary since the flushing count may approach the upper limit 5 Peel off the PF encoder disk from the PF roller gear L only when it should be replaced Note Once removed the PF encoder disk will become unusable and a new disk ...

Page 240: ...elease them from the DX chassis turn them up and then lift up the SB roller together with the DX flapper Note Bushing R is not secured to the SB roller shaft and it easily slides to the right so that the DX flapper easily comes off from the SB roller shaft Take care not to drop the DX flapper 3_084 Frame lock spring DX star wheel plate ASSY Frame lock spring Resin retaining ring Lock arm of bushin...

Page 241: ...ght and left ends of the DX chassis While pressing the DX chassis against the engine unit to the rear tighten those screws Next loosen screw b on the belt tension adjuster adjust the adjuster vertically to apply appropriate tension to the SB timing belt and then tighten the screw a Taptite cup B M3x10 b Screw pan s p washer M3x5DB DX chassis 3_085 Engine unit DX chassis Belt tension adjuster SB ti...

Page 242: ...tive part instead see page 3 36 1 If the MJ PS shield unit has not been removed you need to remove screws c and d shown on page 3 100 2 On the right end of the lower cover release the five harnesses carriage motor harness ASF motor harness ASF encoder harness purge cam switch harness and ink cartridge cover switch harness from the cable guides Carriage motor 3_087 Carriage motor harness ASF motor ...

Page 243: ...vent tube are disconnected from the ink absorber box they are reusable only one time by trimming their ends vertically 10 mm with scissors clear and free of oil Check that their cut surfaces are free of oil If it is the second time for those tubes to be disconnected they need to be replaced Note Do not place the engine unit directly on a flat surface doing so may break the PF encoder disk and gear...

Page 244: ...9 15 and reset both the flushing and purge counts as specified in Chapter 4 Section 4 4 If you replace the engine unit make adjustments specified in Chapter 4 Section 4 1 The DX chassis Section 3 9 16 is positioned with reference to the engine unit If the engine unit is removed and mounted therefore it is necessary to position the DX chassis again see page 3 116 3_089 Front Lower cover Ink cartrid...

Page 245: ...rness PF encoder PF sensor harness Left Lower cover Lower cover ASF motor harness Carriage motor harness Main PCB PF encoder PF sensor harness Switchback paper detection sensor harness Registration sensor harness Paper feed motor harness Front Carriage motor harness ASF encoder harness Purge cam switch harness Ink cartridge cover switch harness ...

Page 246: ...aper pull in roller ASSY Earth spring 1 Release the upper and lower ends of the earth spring from the CR guide rail and the ASF motor respectively Assembling Note When mounting the earth spring take care not to contaminate it with grease First hook the upper end on the CR guide rail and insert the lower end under the ASF motor The earth spring twines around the ASF motor by itself with the spring ...

Page 247: ... the engine unit a Taptite cup B M3x10 b Taptite cup S M3x6 Assembling Notes Before setting the switching lever guide back into place apply the specified lubricant to the specified point referring to Section 3 5 When mounting the switching lever guide on the maintenance unit put it over the square opening in the CR guide rail and then lightly press it When mounting the maintenance unit on the engi...

Page 248: ...ntial 5 Remove the screw from the maintenance unit slightly slide the ASF drive ASSY to the left and lift it up to detach it from the maintenance unit 3_093 ASF drive ASSY Taptite cup B M3x10 Maintenance unit Front ...

Page 249: ...onfidential Carriage motor 6 Remove the two screws from the CR support chassis and detach the carriage motor and its bracket 3_095 CR guide rail Screw bind M3x6 CR support chassis Motor bracket Carriage motor ...

Page 250: ...g down the two bosses that fit in the oval holes provided in the CR support chassis slide the star wheel holder to the rear to release its small tabs from the square holes in the CR support chassis and detach it from the CR support chassis 3_096 Switchback paper detection sensor actuator Boss Frame lock spring Screw bind M3x6 CR guide rail Inner paper guide Front Platen Paper feed roller Star whee...

Page 251: ...l the lock arms of bushings R and L outwards to release their bosses and turn them in the direction of the arrows shown below 11 Slightly pull out bushing R towards you and remove the intermediate roller to the left 3_097 Lock arm of bushing L Intermediate roller Lock arm of bushing R Rear CR guide rail Inner paper guide ...

Page 252: ...of the inner paper guide 13 Slightly lift up the front end of the inner paper guide and pull it towards you 14 Unlatch the switchback paper sensor PCB ASSY 3_098 Inner paper guide Switchback paper sensor harness Switchback paper sensor PCB ASSY CR guide rail PF motor frame Switchback paper sensor PCB Latch Latch Front Platen Switchback paper sensor actuator ...

Page 253: ...wards you d turn it towards you and lift it up e 16 At each of the four DX chute roller holder ASSYs press down its boss which is fitted in the hole provided in the engine chassis and then slide the holder ASSY to the rear to detach it 3_099 Platen Platen Lock arm of platen PF motor frame Engine unit CR guide rail Lock arm of platen Engine chassis Hole Boss DX chute roller holder ASSYs ...

Page 254: ... rail Then detach the sensor support which holds the registration sensor PCB ASSY 18 Release the lock arm on the inner chute ASSY and slide the ASSY to the left and rear 19 Release the registration sensor PCB ASSY from the support arm and take it up and out of the sensor support 3_100 Inner chute ASSY Paper feed sensor PCB Boss of lock arm Registration sensor PCB ASSY Sensor support Paper feed mot...

Page 255: ...ine unit therefore you need to remove the PF encoder PCB by performing steps 21 through 27 21 Remove the registration sensor actuator and its spring 22 Remove the paper feed sensor actuator and its spring 3_102 Inner chute ASSY Support arm Paper feed PF sensor PCB Latch Registration sensor actuator Paper feed sensor actuator Sensor actuator spring Sensor actuator spring Paper feed sensor actuator ...

Page 256: ... outwards and take the unit up and off the PF motor frame 25 At the left end of the paper feed roller pull the lock arm of the bushing outwards and upwards to release the boss from the PF motor frame 26 Remove the screw and detach the PF motor frame Assembling Note When attaching the PF encoder disk to the PF roller gear L using a spatular tool makes the job easier Put on clean gloves to protect t...

Page 257: ...28 Remove the two screws and remove the paper feed motor from its frame PF motor frame 3_104 Paper feed motor Ferrite core Encoder PCB support Screw bind M2x12 Screw bind M2 6x4 Paper feed motor harness threaded through the cutout provided in the encoder PCB support Paper feed motor harness PF encoder sensor PCB PF encoder sensor PCB PF encoder sensor harness Latch Cutout Latch ...

Page 258: ...he roller R then pull out the T1 paper pull in roller L while rotating it The T1 paper pull in gear also comes off Assembling Note Before mounting the T1 paper pull in roller L apply the specified lubricant to the specified points referring to Section 3 5 3_105 Lower cover T1 paper pull in roller R Pawl T1 paper pull in roller R Rear T1 paper pull in gear T1 paper pull in roller L ...

Page 259: ...ting the bank ASSY first insert the four pawls into the openings in the paper tray 1 and then press the inside of the bank ASSY to the rear so that the latches snap into place When attaching a new base pad to the paper tray 1 align the front edge of the pad with that of the depressed section on the paper tray and center the pad widthways as shown above Align the edge of the base pad with the front...

Page 260: ...mounting the bank ASSY first insert the four pawls into the openings in the paper tray 2 and then press the inside of the bank ASSY to the rear so that the latches snap into place When attaching a new base pad to the paper tray 2 align the front edge of the pad with that of the depressed section on the paper tray and center the pad widthways as shown above Base pad Base pad Bank ASSY Pawls Latches...

Page 261: ...e unit 5 Update the paper feeding correction value Function code 58 6 Adjust the height of the platen 7 Align vertical print lines in monochrome Function code 65 8 Adjust margins in borderless printing Function code 66 9 Create head calibration data and write it into flash ROM Function code 02 10 Print out a total quality check pattern 11 Switch back to standby 12 Replace the ink cartridges with t...

Page 262: ...ine s power cord is unplugged from an electrical outlet If the machine is connected to a PC unplug the USB cable 2 Switch on the PC 3 Plug the machine s power cord into an electrical outlet 4 Switch the machine to the maintenance mode Refer to Chapter 5 5 Connect the machine to the PC using a USB cable 6 On the PC run the ID head property setup utility brusbsn exe in the created folder to display ...

Page 263: ...mber assigned to the Brother Maintenance USB Printer If the port number is unknown follow steps 1 through 4 below 1 Click Start Settings Printers The Printers window appears as shown below 2 Right click the Brother Maintenance USB Printer driver icon 3 Click Properties ...

Page 264: ... attached to the lower cover Click the OK key 10 To check that the entered head property code is correct use Function code 68 in Chapter 5 Section 5 1 4 22 that is press the 6 and 8 keys in this order and then press the 2 5 8 and 0 keys in this order The LCD shows the current head property code 13 digit code stored in the EEPROM on the main PCB 11 Check that the character string entered in step 9 ...

Page 265: ...dge cover 2 Carry out a purge operation with function code 76 using the steps below See Chapter 5 Section 5 1 4 27 Press the 7 and 6 keys in this order The machine displays CLEANING ALL on the LCD and enters the purge mode Press the 4 and Black Start Mono Start keys in this order to start an initial purge The machine starts an initial purge that refills the ink supply tubes and the print head with...

Page 266: ...ith Function code 09 see Chapter 5 Section 5 1 4 5 with the following steps Before starting the operation below be sure to set letter or A4 size paper in the paper tray for printing test patterns 1 Press the 0 and 9 keys in this order 2 If any print quality problem is found use Function code 76 to perform an appropriate purge operation refer to Section 5 1 4 27 Nozzle Test Pattern ...

Page 267: ...r scanner unit 5 Drag and drop the incline prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window The machine displays the RECEIVING DATA on the LCD and prints out the head inclination test pattern CR INCLINE EXIT adjust check see page 4 9 for a sample printout Tip The head inclination test pattern can also be printed with Function code 61 refer to Chapter 5 Section 5 1 4 ...

Page 268: ...k number of the scale marks For example if the block that is the least uneven print is 1 turn the internal knob clockwise by one scale mark If it is 1 turn it counterclockwise by one scale mark 2 Close the scanner cover scanner unit and print the test pattern again in the same way as in step 5 3 Move the head carriage unit to the adjustment position in the maintenance mode Function code 63 referri...

Page 269: ...4 9 Confidential Head Inclination Test Pattern Upper single row of blocks Center two rows of blocks ...

Page 270: ...ttern printed in step 1 see page 4 12 check each of PF1 through PF6 rows sequentially First on PF1 row select the block that is the least uneven print and enter the number of the least uneven block For example if the number of the least uneven block is 4 press the 4 key while the PF1 ADJ NO 0 is displayed on the LCD If the number is 4 press the key to display the PF1 ADJ NO 0 and press the 4 key T...

Page 271: ...of the least uneven block For the entry method refer to the paper feed roller adjustment procedure step 5 For adjustment for horizontal streaks 1 On your PC drag and drop the LF300adj prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window The machine displays the RECEIVING DATA on the LCD and prints out KEISEN2 LF300 EXIT ADJUST PATTERN see page 4 16 for a sample printout ...

Page 272: ...4 12 Confidential PF EXIT Adjust Check Pattern Paper feed roller adjustment Intermediate roller adjustment Paper ejection roller adjustment ...

Page 273: ...4 13 Confidential EXIT Adjust Check Pattern 1 ...

Page 274: ...4 14 Confidential EXIT Adjust Check Pattern 2 ...

Page 275: ...4 15 Confidential EXIT Adjust Check Pattern 3 ...

Page 276: ...4 16 Confidential KEISEN2 LF300 EXIT ADJUST PATTERN ...

Page 277: ...t Tip The check pattern can also be printed with Function code 61 refer to Section 5 1 4 18 After printing with a memory card be sure to remove the card before proceeding to the following step 3 In each of the PLATEN GAP ADJUST rows 1 through 3 select the block that is the least uneven print 4 Calculate with the block numbers selected in step 3 Row 2 x 2 Row 1 Row 3 Example If the least uneven pri...

Page 278: ...4 18 Confidential KEISEN GAP EXIT ADJUST PATTERN Line 1 Line 2 Line 3 ...

Page 279: ... through 9 blocks The A No 1 9 appears on the LCD 2 Check the A row find which number block shows most indistinct vertical lines and then enter that block number The B No 1 9 appears on the LCD 3 Check the B row find which number block shows most indistinct vertical lines and then enter that block number The C No 1 9 appears on the LCD 4 In the same way enter the block number of most indistinct ve...

Page 280: ...4 20 Confidential Vertical Alignment Check Patterns ...

Page 281: ...m If both of the left and right margins are within the range from 0 9 to 1 1 mm no adjustment is required If not go to step 3 3 If either one of the left and right margins is out of the specified range press the 6 key twice on the machine The Select 66 appears on the LCD 4 Press the Black Start Mono Start key The MEDIA SENSOR ADJ appears on the LCD 5 Press the key to display LEFT1 10 6 To adjust t...

Page 282: ... go to step 2 2 If the bottom margin is out of the specified range press the 6 key twice on the machine 3 Press the Black Start Mono Start key The MEDIA SENSOR ADJ appears on the LCD 4 Press the key to display BOTTOM 30 5 To adjust the bottom margin enter the measured value in units of 0 1 mm multiplied by 10 In this example the bottom margin measured in step 1 is 3 2 mm so press the 3 2 and OK ke...

Page 283: ...4 23 Confidential Left Right and Bottom Margin Check Pattern ...

Page 284: ... with a memory card be sure to remove the card before proceeding to the following step Note Make sure that the USB cable is disconnected 2 Set the print pattern on the scanner glass of the document cover 3 Press the 0 and 2 keys in this order in the initial stage of the maintenance mode The MAINTENANCE 02 and Set Sheet on FB appear on the LCD in this order Note Pressing the Stop Exit key immediate...

Page 285: ...n code 88 in Section 5 1 4 33 Assurance Mode Switch Setting Function code 88 User accessible to set selector 1 on AMS05 to 0 06 Cannot get memory space Delete stored data including fax data Stop any other function if being used Replace the main PCB 07 The scanner cover scanner unit is open Close the scanner cover Reconnect the panel main harness Reposition the scanner cover sensor actuator Replace...

Page 286: ...4 26 Confidential Print Pattern for Creating Head Calibration Data ...

Page 287: ...nes Check that any of the blocks except NG blocks shows the least uneven print If any NG block shows the least uneven print go back to 7 C Inclination adjustment of the head carriage unit Check that any of the blocks except NG blocks shows the lightest checkered pattern If any NG block shows the lightest checkered pattern go back to 4 D Paper feed roller adjustment Check that any of the 2 to 2 blo...

Page 288: ...ent of vertical print lines C Inclination adjustment of the head carriage unit D Paper feed roller adjustment E Margin adjustment for borderless printing 600 dpi F Intermediate roller adjustment G Margin adjustment for borderless printing 1 200 dpi H Paper ejection roller adjustment ...

Page 289: ... obtain the head calibration data into his her PC at the user site The service personnel should contact the user to instruct him her to perform the following procedure Windows 1 On the user computer click Start Settings Printers to display the Printers window 2 Right click the Brother Printer driver icon to display the pull down menu 3 Click Properties Print Settings Advanced Other print options R...

Page 290: ...ata 2 Customize the EEPROM on the main PCB Function code 74 3 Initialize the EEPROM on the main PCB Function code 01 4 Load local programs 5 Restore machine information Function code 46 6 Restore head calibration data Function code 68 7 Check the sensor operation Function code 32 8 Set an ID code change the serial number and update the head property data 9 Acquire white level data and set CIS scan...

Page 291: ...s a copied file even if it is designed for any other model Note Be sure to use an SD card Using any other memory card does not start loading 3 Insert the SD memory card into the memory card slot in the machine The LCD momentarily shows Receiving SDcard and changes to Updating SDcard and firmware loading starts Upon completion of loading the machine automatically reboots and switches to standby Loa...

Page 292: ...disconnect the USB cable that connects the machine with your PC 1 On the machine follow the steps below to enter the firmware loading mode 1 Plug the power cord into an electrical outlet with the 0 key Scan key held down and keep holding it down until the following appears on the LCD 2 Hold down the 1 key until the following appears on the LCD 3 Hold down the 2 key until the following appears on t...

Page 293: ...te 5 On the machine display the version of the installed firmware on the LCD by pressing the and keys simultaneously Sample version number shown on the LCD 0A810060953 4B69 The top line shows the version number P0601242005 4123 B0601242005 1C8D If the displayed version number is identical with the firmware version you installed the loading operation has been successfully finished Note If loading o...

Page 294: ...ng operation is complete and the machine automatically reboots and returns to the standby state 4 On the machine display the version of the installed firmware on the LCD by pressing the and keys simultaneously Sample version number shown on the LCD 0A810060953 4B69 The top line shows the version number P0601242005 4123 B0601242005 1C8D If the displayed version number is identical with the firmware...

Page 295: ...te 4 On the machine display the version of the installed firmware on the LCD by pressing the and keys simultaneously Sample version number shown on the LCD 0A810060953 4B69 The top line shows the version number P0601242005 4123 B0601242005 1C8D If the displayed version number is identical with the firmware version you installed the loading operation has been successfully finished Note If loading o...

Page 296: ... If the machine information is restored 9 to 12 and 16 are not required If the machine has failed to back up the machine information into an external memory at the start of repair replace the ink absorber box and flushing box and then reset each of the purge and flushing counts with the following procedure 1 Switch the machine to the maintenance mode Refer to Chapter 5 2 Press the 8 and 0 keys in ...

Page 297: ...n the sample window on page 4 3 is displayed If the driver has not been installed install it 1 Make sure that your PC is turned off then connect the machine to your PC using a USB cable 2 Switch your PC on 3 On your PC run the ID head property configuration utility BrUsbSn exe The following window appears 4 On the model menu click BH11 5 In Port on the BrUsbSn screen select the port number assigne...

Page 298: ...ter 5 Section 5 1 4 22 8 Check whether the entered character strings ID code and head property code are correct with the following procedure In the initial stage of the maintenance mode press the 8 and 0 keys in this order to call up the log information on the LCD Press the Black Start Mono Start key several times to display S N on the LCD then press OK key Check that the displayed code is that st...

Page 299: ...s in borderless printing Function code 66 Refer to Section 4 1 8 13 Create head calibration data and write it into flash ROM Function code 02 Refer to Section 4 1 9 If restoring of head calibration data ends successfully in 6 above this procedure is not required 14 Print out an ADF copy chart and make a copy of that chart in ADF scanning Refer to Section 4 3 1 15 Print out a total quality check pa...

Page 300: ...CHART see page 4 42 for a sample printout Note If the print quality on the ADF COPY CHART is poor perform head cleaning and then print it again Tip The print pattern can also be printed with Function code 61 refer to Section 5 1 4 18 After printing with a memory card be sure to remove the card before proceeding to the following step 5 Press the 9 key twice to return to the standby state Wait for t...

Page 301: ...ite vertical streaks Patchy color Missing dots B Color blocks Patchy color In the second row black block printed in yellow or red Area expansion of block s In the third row blocks printed too dim to see Frames of white blocks missing or discolored Note Vertical streaks in color blocks are negligible C Contrast chart 2 Vertical streaks in 0 3 to 0 5 charts Vertical streaks only in 0 2 chart are neg...

Page 302: ...4 42 Confidential ADF Copy Chart C A B D ...

Page 303: ... absorber box and flushing box from overflowing with drained and flushed ink respectively An initial purge for example advances the count by 569 When the purge or flushing count approaches 15 350 or 698 469 595 respectively the MACHINE ERROR 46 appears and further purge or flushing operations are prohibited Replace the ink absorber box and flushing box and then reset their counts 4 5 IF YOU REPLAC...

Page 304: ...R UNIT FB unit ADF document cover ASSY and scanner cover scanner unit 1 Acquire white level data and set CIS scanner area Function code 55 Refer to Chapter 5 Section 5 1 4 15 2 Print out an ADF copy chart and make a copy of that chart in ADF scanning Refer to Section 4 3 1 ...

Page 305: ...How to Enter the End User accessible Maintenance Mode Basically the maintenance mode functions listed in Section 5 1 3 should be accessed by service personnel only However you can allow end users to access some of these under the guidance of service personnel e g by telephone The user accessible functions codes 10 to 12 46 52 53 66 75 76 80 82 87 88 and 91 are shaded in the table given in Section ...

Page 306: ...e maintenance mode a mode in which the machine is ready to accept entry from the keys TIP Models with numerical keypad on the control panel can enter the maintenance mode in the same way as conventional models that is by pressing the Menu 2 8 6 and 4 keys in this order 2 To select one of the maintenance mode functions listed in Section 5 1 3 enter the corresponding 2 digit function code with the n...

Page 307: ... in this order NOTES To exit from the maintenance mode and switch to standby press the 9 key twice in the initial stage of the maintenance mode Pressing the Stop Exit key after entering only one digit restores the machine to the initial stage of the maintenance mode If an invalid function code is entered the machine resumes the initial stage of the maintenance mode Pressing the Scan and Copy keys ...

Page 308: ...IS Travel 5 1 4 17 5 37 61 Printout of PRN JPEG Files in Memory Card 5 1 4 18 5 38 63 Travel Check of the Head Carriage Unit and Initial Setup Mode 5 1 4 19 5 40 65 Alignment of Vertical Print Lines in Monochrome 5 1 4 20 5 41 66 Margin Adjustment in Borderless Printing 5 1 4 21 5 43 68 Updating of Head Property Data and Backup Restoration of Head Calibration Data 5 1 4 22 5 46 69 Traveling Speed ...

Page 309: ...ding to your need in this order in the initial stage of the maintenance mode The SELECT 01 SELECT 91 appears on the LCD 2 Press the Black Start Mono Start key The PARAMETER INIT appears on the LCD 3 Upon completion of parameter initialization the machine returns to the initial stage of the maintenance mode Function code Maintenance mode functions User switches Firmware switches Remote activation c...

Page 310: ...emory Card Function code 61 also prints out the print pattern After printing with a memory card be sure to remove the card and then proceed to the steps below Note Make sure that the USB cable is disconnected 2 Set the print pattern on the scanner glass of the document cover Note If the print pattern has been printed on A4 size paper set the paper approximately 3 mm to the front from the document ...

Page 311: ... code 88 in Section 5 1 4 33 Assurance Mode Switch Setting Function code 88 User accessible to set selector 1 on AMS05 to 0 06 Cannot get memory space Delete stored data including fax data Stop any other function if being used Replace the main PCB 07 The scanner cover scanner unit is open Close the scanner cover Reconnect the panel main harness Reposition the scanner cover sensor actuator Replace ...

Page 312: ...5 8 Confidential Print Pattern for Creating Head Calibration Data ...

Page 313: ...ough k of the scanning compensation data list detailed below and shown on the next page press the 1 key to print out all of a through o During printing the PRINTING is displayed on the LCD The scanning compensation data list contains the following a Black white data graph b LED light intensity PWM data for color image 1 byte c LED light intensity PWM data for monochrome image 1 byte d LED light in...

Page 314: ...5 10 Confidential Scanning Compensation Data List ...

Page 315: ...o the ADF capacity The DOC READY appears on the LCD 2 Press the 0 and 8 keys in this order in the initial stage of the maintenance mode The machine feeds the documents in and out while counting them and displaying the current count on the LCD as shown below 3 After counting all documents the machine shows the final count To return the machine to the initial stage of the maintenance mode press the ...

Page 316: ...ality problem is found use Function code 76 to perform an appropriate purge operation refer to Section 5 1 4 27 Operating Procedure Before starting the operation below be sure to set letter or A4 size paper in the paper tray for printing test patterns Press the 0 and 9 keys in this order in the initial stage of the maintenance mode The figure on the next page shows a test pattern which is printed ...

Page 317: ...5 13 Confidential Nozzle Test Pattern ...

Page 318: ...ng appears on the LCD Selector 1 Selector 8 WSWXX 0 0 0 0 0 0 0 0 3 Use the and keys to move the cursor to the selector position to be modified NOTE In models with touch panel if the and keys are not displayed on the software keypad it is necessary to switch the software keypads between the numerical and function keypads by pressing the Scan and Copy keys simultaneously 4 Enter the desired number ...

Page 319: ...switches and their contents specified Operating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode The machine shows PRINTING on the LCD and prints out the configuration list as shown on the next page Upon completion of printing the machine returns to the initial stage of the maintenance mode ...

Page 320: ...5 16 Confidential Configuration List ...

Page 321: ...e display state of the LCD 1 Press the 1 and 2 keys in this order in the initial stage of the maintenance mode 2 Press the key Scan key for models without key on the control panel Each time you press the key the LCD cycles through the displays as shown below 3 Press the Stop Exit key in any process of the above display cycle The machine returns to the initial stage of the maintenance mode ...

Page 322: ...number in decimal notation each time a key is pressed Check that the displayed number is correct by referring to the illustration below If a key is pressed out of order the machine beeps and displays the INVALID OPERATE on the LCD To return to the status ready to accept key entry for operational check press the Stop Exit key 3 After the last number key is pressed the machine beeps and returns to t...

Page 323: ...enance mode NOTE Do not insert more than one external memory at a time NOTE When performing this procedure for any other machine with the same external memory delete the data previously stored in the external memory 4 On the machine press the 2 and 8 keys in this order The file name pjl appears on the LCD Check that is identical with the file name that has been copied into the external memory 5 Pr...

Page 324: ...w cyan and magenta Switchback paper sensor Document width sensor for A3 size Document scanning position sensor for second side scanning Operating Procedure 1 Press the 3 and 2 keys in this order in the initial stage of the maintenance mode The machine sounds 1 100 Hz and 400 Hz tones cyclically through the following volumes for testing the speaker NOTE To stop beeping for models without touch pane...

Page 325: ... loaded IY Yellow ink cartridge detection sensor Yellow ink cartridge loaded IC Cyan ink cartridge detection sensor Cyan ink cartridge loaded IM Magenta ink cartridge detection sensor Magenta ink cartridge loaded EK Black ink remaining sensor Black ink remaining EY Yellow ink remaining sensor Yellow ink remaining EC Cyan ink remaining sensor Cyan ink remaining EM Magenta ink remaining sensor Magen...

Page 326: ...cedure for any other machine with the same external memory delete the data previously stored in the external memory NOTE Do not use a Memory Stick using it may fail to transfer data correctly Backup Procedure 1 On the PC create a Brother folder in an external memory to be used for saving backup data 2 Insert the external memory into the slot of the machine in the initial stage of the maintenance m...

Page 327: ...ion Import all for restoring all backup data including machine information 4 Press the Black Start Mono Start key The msd appears on the LCD The is unique to each model 5 Press the Black Start Mono Start key The Import from Card or Import all appears again on the LCD 6 Press the Black Start Mono Start key The Please wait appears on the LCD NOTE Never remove the external memory from the machine whe...

Page 328: ...ating Procedure 1 Press the 5 and 2 keys in this order in the initial stage of the maintenance mode The Set Country or Select Language appears on the LCD NOTE If an EEPROM customizing code other than those listed above has been specified the machine automatically returns to the initial stage of the maintenance mode without displaying the country language menu NOTE The messages shown during this pr...

Page 329: ...is order in the initial stage of the maintenance mode The FAX TRANSFER appears on the LCD 2 To check the number of received files press the 1 key The 1 NO OF JOBS appears on the LCD Press the OK key and the number of received files appears just as NO OF JOBS 10 Pressing the Stop Exit key returns the machine to the FAX TRANSFER state 3 Select data to transfer as follows To transfer the activity rep...

Page 330: ...the OK key again NOTE Be sure to type the telephone number with the numerical keys No auto dial numbers stored in memory can be used in this procedure The machine displays the ACCEPTED for approx two seconds and starts dialing to transfer data No station ID will be attached A cover page and end page as shown on the next page will be automatically attached instead ...

Page 331: ...ion ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Error code 1 Error code 2 Error code 3 Error code 4 Error code 5 Error code 6 Error code 7 Error code 8 Error code 9 Title Total number of pages to be transferred Job number Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sen...

Page 332: ... key The TOP EDGE appears on the LCD To adjust vertical scanning bottom edge press the 2 key The BOTM EDGE appears on the LCD An asterisk in the above messages denotes the current scanning position correction value NOTE Pressing a key except 0 to 2 keys sounds a rejection beep 3 Enter the correction value in units of 0 1 mm multiplied by 10 To increase the value by 10 1 0 mm press the key to decre...

Page 333: ... maintenance mode If any error is detected during this operation the LCD shows the following message Simplex scanning models SCANNER ERROR Duplex scanning models ERR FB ADF Asterisks in FB show an error code for the first side scanning CIS and those in ADF an error code for the second side scanning CIS To return the machine to the initial stage of the maintenance mode press the Stop Exit key Error...

Page 334: ...he machine press the 5 and 8 keys in this order The Select 58 appears on the LCD 3 Press the Black Start Mono Start key The 1 PF 2 EXIT 3 MID appears on the LCD 4 To select the paper feed roller adjustment using paper tray 1 press the 1 key The PF1 ADJ NO 0 appears on the LCD 5 On the PF EXIT adjust check pattern printed in step 1 see page 5 32 check each of PF1 through PF6 rows sequentially First...

Page 335: ... block that is the least uneven print and enter the number of the least uneven block For the entry method refer to the paper feed roller adjustment procedure step 5 For adjustment of horizontal streaks 1 On your PC drag and drop the LF300adj prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window The machine displays the RECEIVING DATA on the LCD and prints out KEISEN2 LF30...

Page 336: ...5 32 Confidential PF EXIT Adjust Check Pattern Paper feed roller adjustment Intermediate roller adjustment Paper ejection roller adjustment ...

Page 337: ...5 33 Confidential EXIT Adjust Check Pattern 1 ...

Page 338: ...5 34 Confidential EXIT Adjust Check Pattern 2 ...

Page 339: ...5 35 Confidential EXIT Adjust Check Pattern 3 ...

Page 340: ...5 36 Confidential KEISEN2 LF300 EXIT ADJUST PATTERN ...

Page 341: ...OLOR 2 To call up the CIS travel menu press the 1 key The 2 COLOR is for checking scanning clocks at the factory so do not access it The RESO TYPE SET 1 appears on the LCD 3 Press the OK key PHOTO CAPTURE key for models without OK key The LED PWM appears on the LCD 4 Press the OK key PHOTO CAPTURE key for models without OK key The G PULSE appears on the LCD 5 Press the OK key PHOTO CAPTURE key for...

Page 342: ...numeral two digits from 01 to 63 in the file name to be printed in succession using the numerical keys The machine prints the specified file once 3 Upon completion of printing the machine goes back to step 2 Printing the Stop key halfway through printing immediately stops printing and returns the machine to the initial stage of the maintenance mode Printing all files repeatedly 1 Press the 6 and 1...

Page 343: ...n enter the numeral two digits from 01 to 63 in the file name to be printed in succession using the numerical keys The machine prints the specified file repeatedly 3 To stop printing PRN files press the 9 and 9 keys to stop printing JPEG files press the 9 and 9 keys in this order After completion of the current printing the machine stops repeated printing Printing the Stop key halfway through prin...

Page 344: ...cedure 1 Press the 6 and 3 keys in this order in the initial stage of the maintenance mode The SELECT 63 appears on the LCD 2 Press the Black Start Mono Start key The START 63 appears on the LCD 3 Press the key The HEAD ADJ appears on the LCD After completion of head replacement or adjustment jobs press the Stop Exit key The head carriage unit returns to the home position and then locks itself ...

Page 345: ... in succession The machine displays the PRINTING on the LCD and prints the vertical alignment check pattern of A to D rows see the next page for a sample printout Each of A to D rows consists of 1 through 9 blocks The A No 1 9 appears on the LCD 2 Check the A row find which number block shows most indistinct vertical lines and then enter that block number The B No 1 9 appears on the LCD 3 Check th...

Page 346: ...5 42 Confidential Vertical Alignment Check Pattern ...

Page 347: ...y card be sure to remove the card and then proceed to the steps below Adjusting the left and right margins 1 Measure the left and right margins on the printed pattern The upper row is printed in 600 dpi and the lower row in 1 200 dpi Example 600 dpi Left 0 8 mm Right 1 1 mm 1 200 dpi Left 0 9 mm Right 1 2 mm If both of the left and right margins are within the range from 0 9 to 1 1 mm no adjustmen...

Page 348: ...and bottom margin check pattern step 3 above Example Bottom margin 3 2 mm If it is within the range from 2 9 to 3 1 mm no adjustment is required If not go to step 2 2 If the bottom margin is out of the specified range press the 6 key twice on the machine 3 Press the Black Start Mono Start key The MEDIA SENSOR ADJ appears on the LCD 4 Press the key to display BOTTOM 30 5 To adjust the bottom margin...

Page 349: ...5 45 Confidential Left Right and Bottom Margin Check Pattern ...

Page 350: ...toring it This procedure backs up the head calibration data into an external memory memory card or USB flash memory and restores it to the machine Head Property Data Updating Procedure 1 Press the 6 and 8 keys in this order in the initial stage of the maintenance mode 2 Press the 2 5 8 and 0 keys in this order The current property data stored in the EEPROM appears on the LCD and the machine is rea...

Page 351: ...hen returns to the initial stage of the maintenance mode Restoration procedure 1 Press the 6 and 8 keys in this order in the initial stage of the maintenance mode 2 Press the 0 6 2 and 6 keys in this order The Write Head Calib appears on the LCD 3 Insert the external memory holding the head property data into the memory slot 4 Use the and keys to display Media Head Calib on the LCD and then press ...

Page 352: ... unit In each of travel speeds of 57 7 43 3 26 7 and 21 7 inches second ips the machine checks whether the maximum and minimum traveling speeds of the head carriage unit are within the specified range If the maximum and minimum speeds in all of the four traveling speeds are within the specified range the 57O 43O 27O 21O appears on the LCD If any one is out of the range the machine shows some messa...

Page 353: ...he 7 and 0 keys in this order in the initial stage of the maintenance mode The 1 A4 2 LTR appears on the LCD 3 To use an A4 size paper press the 1 key to use a letter size one use the 2 key The machine shows LRS CLEANING on the LCD and starts cleaning the leveler roller LR ASSY 4 Wait for the cleaning to complete it takes approximately four minutes and for the PUSH STOP KEY to appear on the LCD 5 ...

Page 354: ...1 Press the 7 and 4 keys in this order in the initial stage of the maintenance mode The SELECT 74 appears on the LCD 2 Press the Black Start Mono Start key and the current customizing code appears 3 Enter the desired customizing code See the following pages NOTE If a wrong 4 digit code is entered the machine will malfunction 4 Press the Black Start Mono Start key The machine saves the setting and ...

Page 355: ...18 MFC J6910DW 0003 0005 0016 0015 0018 Destination Ibe Swi Hol Bel Pan Nordic for Elkjop Spain Portugal Andorra Switzerland Netherlands Belgium Luxemburg Norway Sweden Finland Denmark Iceland Country code 65 10 09 08 57 MFC J6510DW 0065 0015 0018 0010 0009 0008 0057 0007 0026 0012 0013 MFC J6710DW 0165 0115 0118 0110 0109 0108 0157 0107 0126 0112 0113 MFC J6910DW 0065 0015 0018 0010 0009 0008 005...

Page 356: ...ia Philippines Indonesia Vietnam UAE India S Africa Turkey Hong Kong Australia New Zealand Fiji Papua New Guinea Samoa Tonga Country code 40 24 25 28 56 MFC J6510DW 0040 0024 0054 0040 0056 0006 0027 MFC J6710DW 0140 0104 0128 0156 0016 0127 MFC J6910DW 0040 0004 0056 0006 0027 Destination Korea Taiwan China Korea Taiwan China Country code 44 23 20 MFC J6510DW MFC J6710DW 0144 0123 0120 MFC J6910D...

Page 357: ...particles and dust accumulated Operating Procedure 1 Press the 7 and 5 keys in this order in the initial stage of the maintenance mode The PLS OPEN COVER appears on the LCD 2 Open the scanner cover The head carriage unit moves to the center of its travel 3 Remove the paper particles and dust accumulated 4 Close the scanner cover The head carriage unit moves back to the home position and the machin...

Page 358: ...he target color for purge NOTE In models with touch panel if the and keys are not displayed on the software keypad it is necessary to switch the software keypads between the numerical and function keypads by pressing the Scan and Copy keys simultaneously Each time the or key is pressed the CLEANING ALL CLEANING BLACK CLEANING MAGENTA CLEANING CYAN or CLEANING YELLOW appears cyclically CLEANING ALL...

Page 359: ...ink sticking to the head nozzles Black 0 240 ml Per color 0 217 ml All 42 Black 11 3 colors 31 1 Periodical reset purge This purge operation removes air bubbles that have accumulated in the ink supply tubes Black 0 369 ml Per color 0 462 ml All 83 Black 25 3 colors 75 2 Power purge More powerful than a periodical reset purge this purge operation is for removing stubborn clogging from the head nozz...

Page 360: ...trol panel can enter the maintenance mode in the same way as conventional models that is by pressing the Menu 2 8 6 and 4 keys in this sequence The machine beeps for approx one second and displays on the LCD indicating that it is placed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 2 Press the 8 and 0 keys in this order in the initi...

Page 361: ...machine returns to the initial stage of the maintenance mode Saving into an external memory 1 Insert an external memory into the machine in the initial stage of the maintenance mode Active appears on the LCD where is the name of the inserted external memory 2 Press the 7 key twice to display Print out 3 Use the and keys to change the display to Save data 4 Press the Black Start Mono Start key The ...

Page 362: ...ridge change count Upper left Super high yield color ink cartridge Upper right Super high yield black ink cartridge Lower left High yield color ink cartridge Lower right High yield black ink cartridge The BK YL CY MZ on the printed equipment s log indicate the slot positions in the ink refill ASSY Ink cartridge detection failure count indicating how many times an undetectable cartridge has been in...

Page 363: ...dge replacement purge count NP Normal purge count RP3 User reset purge count PP Power reset purge count QPP Power purge count tFL Periodical flushing count only after color printing Total power ON time Machine error history Communications error history Initial purge log Machine information backup file version Sensor status See Function code 32 for sensor names Ink cartridge type loaded in each slo...

Page 364: ...The adjustment screens shown below appear on the LCD 2 Touch the symbols on the touch panel with a stylus in the order of top left bottom left bottom right top right and the center After a symbol touched disappears touch the next one NOTE Do not use tools other than a pen designed for touch panels Especially never use a pointed one e g a screwdriver Using such a tool damages the touch panel NOTE D...

Page 365: ...sed or a wrong point is pressed the NG appears on the LCD After approx three seconds the screen returns to the state in step 2 Start pressing the five symbols again from the first one top left If the NG appears repeat this procedure two or three times If the NG persists even after that check the touch panel harness for a contact failure breakage or short circuit If the NG continues to be displayed...

Page 366: ...e CIS 2 CIS type Function code 59 ENGINE Engine type not required for servicing PICTBRIDGE 3 PictBridge information Shown only on models supporting PictBridge USB flash memory drive DOT K 4 Ink drop count indicating how many droplets have been jetted out from each of the current ink cartridges including droplets used for purging SEN K 4 Ink drop count after detection of Ink Low indicating how many...

Page 367: ...chine was produced DX_CLEAN Switchback SB roller cleaning count for duplex printing DX_PC PC print page count in duplex printing indicating how many pages the machine has printed as an output device of the connected PC DX_COLORCOPY Color copy page count in duplex printing indicating how many copies have been made in color DX_MONOCOPY Black copy page count in duplex printing indicating how many cop...

Page 368: ...enter an alphabet letter press the corresponding numerical key repeatedly until the target alphabet letter appears 3 Upon completion of entry of all digits press the OK key The machine saves the newly entered setting and returns to the initial stage of the maintenance mode To cancel the entry of a serial number halfway through the above procedure press the Stop key The machine returns to the initi...

Page 369: ...ted pages except A3 Ledger pages in color A3P Total printed page count of A3 plain paper A3I Total printed page count of A3 inkjet paper A3G Total printed page count of A3 glossy paper A4P Total printed page count of A4 plain paper A4I Total printed page count of A4 inkjet paper A4G Total printed page count of A4 glossy paper 46P Total printed page count of 4 x 6 inch and postcard plain paper 46I ...

Page 370: ...ount automatic manual QPP_ Power purge count automatic manual t_FLS Periodical flushing count only after printing in color TIME Date when the error occurred TEMP Ambient temperature when the error occurred FB Flat bed page count indicating how many documents have been scanned ADF ADF page count indicating how many pages the ADF has fed ADFDX Second side scanning CIS count indicating how many pages...

Page 371: ...the user s machine at a remote location and use it for analyzing problems arising in the user s machine Operating Procedure 1 If the user s machine has a transmission related problem call the user s machine at a remote location from your machine 2 If the line is connected have the user perform the following 1 Press the Menu Black Start Mono Start and 0 keys in this order TIP In models with touch p...

Page 372: ... 0 3 Use the and keys to move the cursor to the selector position to be modified NOTE In models with touch panel if the and keys are not displayed on the software keypad it is necessary to switch the software keypads between the numerical and function keypads by pressing the Scan and Copy keys simultaneously 4 Enter the desired number 0 or 1 using the 0 and 1 keys 5 Press the OK key PHOTO CAPTURE ...

Page 373: ...w resolution printing e g when the Fast print quality is selected the paper width sensor is automatically disabled On the contrary in high resolution printing e g when the Highest print quality is selected the sensor is automatically enabled Setting these selectors to 1 1 disables the paper width sensor to save the sensing time for higher throughput Selector No Function Setting and Specifications ...

Page 374: ...cording paper fed from the photo tray When postcards or small size paper are fed from the standard paper tray however this compensation function can be counterproductive If so disable the function and the print quality may be improved Selector 6 Registration time offset to slipping in plain paper feeding Enabling the registration time offset with this selector increases the registration time durin...

Page 375: ...ge unit travels from left to right Note that the unidirectional print mode sacrifices the print speed Selector 8 Improvement of paper feeding reliability Setting this selector to 1 improves the paper feeding reliability sacrificing the print speed Print object Unidirectional print Print FAX message received Yes Copy Yes Print from PC No Print from memory cards or via PictBridge Yes Print memory ca...

Page 376: ...Setting this selector to 1 automatically selects a purge more powerful than the normal purge from the first if the purge is initiated immediately after printing Selectors 7 and 8 Automatic purging interval programmed for matching the ambient temperature The automatic purging interval programmed for matching the ambient temperature is enabled by default If the machine is set in an excessively hot o...

Page 377: ...nt quality Setting selector 4 or 8 to 1 disables the setting made by selectors 6 and 7 Selectors 6 and 7 Periodical purging intervals These selectors allow you to select the periodical purge interval to reduce ink consumption Setting these selectors 0 0 Prescribed purge intervals performs purging at the intervals prescribed below Selector No Function Setting and Specifications 1 2 Not used 3 Black...

Page 378: ...chback of the recording paper To prevent such a jam set this selector to 0 to make the print margin 22 mm This function is available only in duplex copying Selector 5 Jam reduction paper feed mode Setting this selector to 1 lowers the paper feeding speed when the recording paper passes along the star wheels for reduction of jams Selectors 6 through 8 Adjustment of print head drive voltage rank Thi...

Page 379: ...thout touch panel When the PIN TX LOCK is displayed on the LCD press the Menu and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys Models with touch panel When the PIN TX LOCK is displayed on the LCD press the Copy and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys The Pin TX lock mode will be canceled and the machine returns to the cal...

Page 380: ...C6 C474 250V C1 C221 C2 C221 D3 P3100ECL NC NC D5 TVB270SC L D6 RA 242M C6 D1 RA 242M C6 C4 C153 50VDC 1608 C5 C153 50VDC 1608 C8 C473 1608 50VDC C9 C682 50VDC 1608 F1 TRF250 183 F2 TRF250 183 L1 RCH 855 332K L3 RCH 855 332K FG1 FG2 L2 0 JW3 0 CN3 MJ 64J RD315K LF 1 Ta 2 La 3 Lb 4 Tb 5 NC 6 NC NC NC R2 39k JW2 1 W S 1 2 2 1 1 1 7 3 R k 0 0 1 8 0 6 1 V 0 S 2 D E D T 0 2 1 S S 1 1 R 0 3 3 W 4 1 RELA...

Page 381: ...0ECL NC NC D5 TVB270SC L D6 RA 242M C6 D1 RA 242M C6 C4 C153 50VDC 1608 C5 C153 50VDC 1608 C8 C473 1608 50VDC C9 C682 50VDC 1608 F1 TRF250 183 F2 TRF250 183 L1 RCH 855 332K L3 RCH 855 332K FG1 FG2 L2 0 JW3 0 CN3 MJ 64J RD315K LF 1 Ta 2 La 3 Lb 4 Tb 5 NC 6 NC NC NC R2 39k JW2 1 W S 1 2 2 1 1 1 7 3 R k 0 0 1 8 0 6 1 V 0 S 2 D E D T 0 2 1 S S 1 1 R 0 3 3 W 4 1 RELAY CN4 52830 6245 LF 3 Ta 4 Tb 7 FG 8...

Page 382: ... P3100ECL NC NC D5 TVB270SC L D6 RA 242M C6 D1 RA 242M C6 C4 C153 50VDC 1608 C5 C153 50VDC 1608 C8 C473 1608 50VDC C9 C682 50VDC 1608 F1 TRF250 183 F2 TRF250 183 L1 RCH 855 332K L3 39K FG1 FG2 L2 0 JW3 0 CN3 MJ 64J RD315K LF 1 Ta 2 La 3 Lb 4 Tb 5 NC 6 NC NC NC R2 39k JW2 1 W S 1 2 2 1 1 1 7 3 R k 0 0 1 8 0 6 1 V 0 S 2 D E D T 0 2 1 S S 1 1 R 0 3 3 W 4 1 RELAY CN4 52830 6245 LF 3 Ta 4 Tb 7 FG 8 FG ...

Page 383: ...6 4 Confidential Power supply PCB 100 V series ...

Page 384: ...6 5 Confidential Power supply PCB 200 V series ...

Page 385: ...6 6 Confidential Wiring diagrams ...

Page 386: ... for serial number and head property data Reading Labels An individual machine has a serial number label for the machine itself and property labels for the head carriage unit This section lists the coding information for those serial number and head property data 1 Serial number label for the machine itself Location app01a Serial number label app01b_M11 ...

Page 387: ...On the lower cover Location On the head carriage unit Location Head property code Serial number 5 digit Production lot number Production year Example 0 2010 1 2011 Production month A B C D E F G H J K L M July August September October November December January February March April May June bar_code_label Line number ALR7795500000 Head property label Bar code label head_property_M11 Head property l...

Page 388: ...ed in PC Fax receiving Fax data already transferred to the PC will not be deleted Fax data waiting to be sent in polling Receiver info for timer faxing Receiver info for broadcasting or batch transmission Caller ID history Activity report Passwords assigned by the secure function lock for models with secure function lock Favorite copy settings for models with touch panel Network settings e mail ad...

Page 389: ...stallation procedure is carried out for a PC no more driver software installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure skip this section Windows 2000 Windows XP 1 Check that the power switch of the machine is turned off Disconnect the USB cable that connects the machine with...

Page 390: ...App 3 2 Confidential 7 Select Install the software automatically Recommended and click Next 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 391: ... Confidential 9 Repeat steps 6 to 8 three times Installation is completed 10 If the Brother Maintenance USB Printer driver is successfully installed the following message screen appears Click Finish to return ...

Page 392: ...nfidential NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to select the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 393: ...m the electrical outlet Disconnect the USB cable that connects the machine with your PC 2 Turn on your PC 3 Click the Setup exe in the Brother Maintenance USB Printer held in an arbitrary folder 4 Wait for the following screen to appear and click Next The following screen is displayed during installation ...

Page 394: ... the power cord of the machine into an electrical outlet 7 Switch the machine to the maintenance mode Refer to Chapter 5 8 Connect the machine to your PC using a USB cable The following window is displayed during installation If the following window appears the installation is completed ...

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