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Troubleshooting
79
B
Network Difficulties
Difficulty
Suggestions
Cannot print over the network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see
Reports
in
chapter 6
in the
Advanced
User’s Guide
.) and check the current Network settings printed in this list.
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Active
for 2 seconds.
(If you are having Network problems, see the
Network User’s Guide
for more
information.)
The network scanning feature does
not work.
(Windows
®
users)
It is necessary to configure third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the
Device Selector
application located in
Macintosh HD
/
Library
/
Printers
/
Brother
/
Utilities
/
DeviceSelector
or from the
model list in ControlCenter2.
The network PC-Fax Receive
feature does not work.
(Windows
®
users only)
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.