
Troubleshooting
69
B
No Paper Fed
The machine is out of paper or paper
is not properly loaded in the paper
tray.
Do one of the following:
Refill the paper in the paper tray,
and then press
Black Start
or
Color Start
.
Remove the paper and load it
again, and then press
Black Start
or
Color Start
. (See
The paper is jammed in the machine.
Remove the jammed paper by
following the steps in
If this error occurs often during duplex
copying or duplex printing, the paper
feed rollers may be stained with ink.
Clean the paper feed rollers.
(
uu
Advanced User’s Guide:
Cleaning
the paper feed rollers
)
Paper dust has accumulated on the
surface of the paper pick-up rollers
and the back sides of the paper feed
rollers.
Clean the paper pick-up rollers and
the back sides of the paper feed
rollers. (
uu
Advanced User’s Guide:
Cleaning the paper pick-up rollers
)
The Jam Clear Cover is not closed
properly.
Make sure the Jam Clear Cover is
closed evenly at both ends. (See
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Out of Fax Memory
The fax memory is full.
Do one of the following:
Clear the data in the memory. To
gain extra memory, you can turn
off Memory Receive.
(
uu
Advanced User’s Guide:
Turning off Memory Receive
operations
)
Print the faxes that are in the
memory.
(
uu
Advanced User’s Guide:
Printing a fax from the memory
)
Error Message
Cause
Action
Summary of Contents for MFC-J5910DW
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