Difficulties
Suggestions
Printed text or images are
skewed.
Make sure the paper is loaded correctly in the paper tray and the paper guides
are adjusted correctly.
See
Related Information
:
Load Paper
.
Make sure the Jam Clear Cover is closed correctly.
There are smudges or stains at
the top center of the printed page.
Make sure the paper is not too thick or curled.
See
Related Information
:
Acceptable Print Media
.
Printing appears dirty or ink
seems to run.
Make sure you are using the recommended types of paper. Do not handle the
paper until the ink is dry.
See
Related Information
:
Acceptable Print Media
.
Make sure the printing surface is face down in the paper tray.
Make sure you are using Genuine Brother Ink.
If you are using photo paper, make sure the glossy side of the photo paper is
face down in the tray and you have set the correct paper type. If you are printing
a photo from your computer, set the Media Type in the printer driver or in the
application you use to print.
Ink is smudged or wet when using
glossy photo paper.
Be sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down.
See
Related Information
:
Change the Paper Size and Paper Type
.
If you use glossy photo paper, make sure the paper type setting is correct.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink.
See
Related Information
:
Clean the Machine's Printer Platen
.
Make sure you are using Genuine Brother Ink.
Make sure you are using the paper support flap.
See
Related Information
:
Load Paper
.
Make sure the paper feed rollers are not dirty with ink.
See
Related Information
:
Clean the Paper Feed Rollers
.
The printouts are wrinkled.
(Windows)
In the printer driver, select the
Advanced
tab, click
Other Print Options
, and
then click
Advanced Color Settings
. Clear the
Bi-Directional Printing
check
box.
Make sure you are using Genuine Brother Ink.
Smudge or stain on the reverse
side of the page when using the
automatic 2-sided printing feature.
(Windows)
Change the Reduce Smudge option in your printer driver properties or
preferences.
See
Related Information
:
Prevent Smudged Printouts and Paper Jams
(Windows)
.
Paper Handling Difficulties
Difficulties
Suggestions
The machine does not feed paper. Make sure the paper tray is pushed in all the way until it locks into place.
Make sure the Jam Clear Cover at the back of the machine is closed.
If the machine's LCD displays a Paper Jam message and you still have a
problem, see
Related Information
:
Error and Maintenance Messages
.
491
Summary of Contents for MFC-J4335DW
Page 35: ...Home Paper Handling Paper Handling Load Paper Load Documents 28 ...
Page 58: ...Related Topics Load Envelopes in the Paper Tray 1 51 ...
Page 87: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint 80 ...
Page 158: ... WIA Driver Settings Windows 151 ...
Page 243: ...Related Information Store Fax Numbers 236 ...
Page 275: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 268 ...
Page 285: ...Related Information Configure your PC Fax Address Book Windows 278 ...
Page 294: ...Related Information Receive Faxes Using PC FAX Receive Windows 287 ...
Page 295: ...Home Fax PC FAX PC FAX for Mac PC FAX for Mac Send a Fax Using AirPrint macOS 288 ...
Page 322: ...Related Topics Wi Fi Direct Overview Configure a Wi Fi Direct Network Manually 315 ...
Page 368: ...Home Security Use SNMPv3 Use SNMPv3 Manage Your Network Machine Securely Using SNMPv3 361 ...
Page 370: ...Related Topics Access Web Based Management 363 ...
Page 374: ...Related Topics Access Web Based Management Configure Certificates for Device Security 367 ...
Page 380: ...Related Information Configure an IPsec Template Using Web Based Management 373 ...
Page 425: ...Related Information Set Up Brother Web Connect 418 ...
Page 469: ... Paper Handling and Printing Problems Clean the Paper Pick up Rollers for Paper Tray 2 462 ...
Page 527: ...Related Topics Telephone and Fax Problems Other Problems 520 ...
Page 532: ... Clean the Print Head Using Web Based Management 525 ...
Page 542: ...Related Topics Error and Maintenance Messages Paper Handling and Printing Problems 535 ...
Page 634: ...Related Information Appendix 627 ...