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Brother MFC-J4310DW, Basic User'S Manual

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Troubleshooting 

95

B

Printer jam or paper jam

B

Take out the jammed paper depending on 
where it is jammed in the machine.

Paper is jammed in the front of the 
machine

B

If the Touchscreen shows 

Paper Jam [Front]

, follow these steps:

a

Unplug the machine from the AC power 
outlet.

b

Pull the paper tray (1) completely out of 
the machine.

 

c

Pull out the jammed paper (1).

 

d

Lift the Jam Clear Flap, and then 
remove the jammed paper.

 

e

Make sure you look carefully inside the 
machine above and below the Jam 
Clear Flap for any pieces of paper.

 

f

Put the paper tray firmly back in the 
machine.

 

1

1

Summary of Contents for MFC-J4310DW

Page 1: ...Basic User s Guide MFC J4310DW MFC J4410DW MFC J4610DW Version 0 USA CAN ...

Page 2: ...er your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you o...

Page 3: ...cient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software documents and utilities read FAQs and troubleshooting tips and learn how to get the most from your Brother product http solutions b...

Page 4: ...ly genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase NOTE In Canada only Visa and MasterCard ...

Page 5: ...h Yield black LC103BK Prints approx 600 pages 1 Ink Cartridge High Yield yellow LC103Y Prints approx 600 pages 1 Ink Cartridge High Yield cyan blue LC103C Prints approx 600 pages 1 Ink Cartridge High Yield magenta red LC103M Prints approx 600 pages 1 Premium Plus Glossy Photo Paper Ledger size 20 sheets 2 BP71GLGR Letter size 20 sheets BP71GLTR 4 6 size 20 sheets BP71GP20 Multipurpose Paper Plain ...

Page 6: ...E STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN...

Page 7: ...of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publica...

Page 8: ...ecurity settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips PDF file CD ROM Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to Internet services PDF file Brother Solutions Cent...

Page 9: ...oading paper 13 Loading paper and other print media 13 Loading paper in paper tray 1 13 Loading smaller paper Photo Photo L and envelopes 16 Loading paper in paper tray 2 MFC J4610DW 20 Loading paper in the manual feed slot 22 Unprintable area 26 Paper settings 27 Paper Size and Type MFC J4310DW and MFC J4410DW 27 Paper Size and Type MFC J4610DW 28 Tray use in Copy mode MFC J4610DW 28 Tray use in ...

Page 10: ...vices 46 Telephone services 46 Voice Mail 46 Distinctive Ring 47 Voice over Internet Protocol VoIP 49 Connecting an external TAD telephone answering device 50 Connections 51 Recording an outgoing message OGM on the external TAD 51 Multi line connections PBX 52 External and extension telephones 52 Connecting an external or extension telephone 52 Using external and extension telephones 53 Using a no...

Page 11: ... settings 64 How to scan to a memory card or USB Flash memory drive 65 10 How to print from a computer 66 Printing a document 66 11 How to scan to a computer 67 Before scanning 67 Scanning a document as a PDF file using ControlCenter4 Windows 68 How to change the machine s Scan mode settings for PDF scanning 71 How to scan a document as a PDF file using the Touchscreen 73 A Routine maintenance 74 ...

Page 12: ... Machine Information 116 Checking the serial number 116 Reset functions 116 How to reset the machine 116 C Settings and features tables 117 Using the Settings Tables 117 Memory Storage 117 Settings tables 118 Features tables 135 Entering Text 152 Inserting spaces 152 Making corrections 152 Repeating letters 152 D Specifications 153 General 153 Print media 156 Fax 158 Copy 159 PhotoCapture Center 1...

Page 13: ...ieval Additional receiving operations Polling overview 5 Dialing and storing numbers Voice operations Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy options 8 PhotoCapture Center Printing photos from a memory card or USB Flash memory drive PhotoCapture Center operations Print Images PhotoCapture Center print settings Scan ...

Page 14: ...xii ...

Page 15: ...t avoided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Electrical Hazard icons alert you to possible electrical shock...

Page 16: ... the documentation on the CD ROM by following the instructions below a Turn on your PC Insert the Brother CD ROM into your CD ROM drive NOTE If the Brother screen does not appear go to Computer My Computer double click the CD ROM icon and then double click start exe b If the model name screen appears click your model name c If the language screen appears click your language The CD ROM Top Menu wil...

Page 17: ...Manager User s Guide Macintosh NOTE Presto PageManager is available as a download from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang dmg The complete Presto PageManager User s Guide can be viewed from the Help section in the Presto PageManager application How to find Network setup instructions 1 Your machine can be connected to a wireless or wired network Basic setup instruct...

Page 18: ...SA Brother online shopping mall http www brothermall com for additional product and services information click Brother Mall com To access Canada s Brother online shopping mall http www brother ca for additional product and services information click Shop Online Canada For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our website ...

Page 19: ...all Presto PageManager click Presto PageManager To access the Brother Web Connect page click Brother Web Connect To register your machine from the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our website for genuine Brother Supplie...

Page 20: ...sed NOTE Most of the illustrations in this User s Guide show the MFC J4410DW 1 1 8 Touchscreen LCD Liquid Crystal Display This is a Touchscreen LCD You can access the menus and options by pressing them as they are displayed on this screen You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it To lower this control panel push the release button that is located behind the mark ...

Page 21: ...en there is only one page Shortcut Press to use preset Shortcut settings These are always lit even when you have not yet added your Shortcut settings Press to display instructions about how to set up a Shortcut Dial Pad Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies Warning icon The warning icon lights up when there is an error or maintenance...

Page 22: ...ep your machine connected to the power at all times 1 8 Touchscreen LCD 1 The Touchscreen LCD shows the machine s status when the machine is idle 1 Ink Lets you see the available ink volume Also lets you access the Ink menu will not appear if received faxes are in the memory 2 Fax Lets you access Fax mode 3 Copy Lets you access Copy mode 4 Settings Lets you access the full Settings menu 5 Scan Let...

Page 23: ... turned on the Touchscreen shows D R For more information see Distinctive Ring on page 47 Basic Operations 1 To operate the Touchscreen LCD press your finger on the Touchscreen to operate it To display and access all the settings and features tables and the available options press s or t on the Touchpanel to scroll through them IMPORTANT DO NOT press the Touchscreen with a sharp object such as a p...

Page 24: ...nd easily You can add three Shortcuts The following settings can be included in a fax copy or scan Shortcut Copy Quality Paper Type Paper Size Tray Select 1 Enlarge Reduce Density Stack Sort Page Layout 2 sided Copy Advanced Settings Fax Address Fax Resolution Contrast Color Setting Batch TX Real Time TX Overseas Mode Glass Scan Size Scan Scan to Media Scan Type Resolution File Type File Name Remo...

Page 25: ...ay the available options for the setting and then press the new option you want to set Repeat steps f and g until you have chosen all the settings for this Shortcut h When you are finished choosing settings press OK i Enter a name for the Shortcut using the keyboard on the Touchscreen To help you enter letters see Entering Text on page 152 Press OK j Press s or t to review and confirm the displaye...

Page 26: ...t of settings for this Shortcut and then press Yes to save your changes k Read the information on the Touchscreen and then confirm it by pressing OK l Press NOTE Blank appears when accessing through Settings Deleting Shortcuts 1 You can delete a Shortcut a Press Settings b Press s or t on the Touchpanel to display Shortcut Settings Press Shortcut Settings c Press the Shortcut or that you want to d...

Page 27: ...1 2 Load only one size of paper and one type of paper in the paper tray at a time a Pull the paper tray completely out of the machine NOTE If the paper support flap 1 is open close it and then slide the paper support 2 into the output paper tray cover When you load a different paper size in the tray you will need to change the paper size setting in the machine at the same time MFC J4310DW and MFC ...

Page 28: ...you are using d Fan the stack of paper well to avoid paper jams and misfeeds NOTE Always make sure that the paper is not curled or wrinkled e Gently put the paper into the paper tray print side down Check that the paper is flat in the tray Using Letter A4 or Executive Landscape orientation 2 IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper f...

Page 29: ... paper well before loading it in the tray If you add paper without fanning the stack the machine may feed multiple pages For more information about paper orientation see Paper orientation and capacity of the paper trays on page 32 f Gently adjust the paper guides 1 to fit the paper Make sure the paper guides touch the sides of the paper g Check that the paper is flat in the tray and below the maxi...

Page 30: ... are using paper that is longer than Letter size or envelopes with the flap on the short edge close the paper support flap Loading smaller paper Photo Photo L and envelopes 2 Portrait orientation 5 8 8 3 in or smaller size paper IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper feed problems 2 1 ...

Page 31: ...ly That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Loading envelopes 2 a Before loading press the corners and sides of the envelopes to make them as flat as poss...

Page 32: ...lopes NOTE If you are using envelopes with the flap on the short edge insert envelopes in the paper tray as shown in the illustration If you are using envelopes with the flap on the short edge close the paper support flap If you have problems printing on envelopes with the flap on the short edge try the following 2 a Open the envelope flap b Put the envelope into the paper tray with the address si...

Page 33: ... and Photo L paper to make them as flat as possible IMPORTANT If Photo 4 6 in or Photo L 3 5 5 in paper is double feeding put one sheet of Photo or Photo L paper in the paper tray at a time b Do one of the following If you put Photo L 3 5 5 in in the paper tray lift up the Photo L stopper 1 If you put Photo 4 6 in in the paper tray lift up the Photo stopper 2 Gently press and slide the paper guide...

Page 34: ...2 For more information about paper orientation see Paper orientation and capacity of the paper trays on page 32 a Pull the paper tray completely out of the machine b Gently press and slide the paper guides 1 to fit the paper size Make sure that the triangular mark 2 on the paper guide 1 lines up with the mark for the paper size you are using c Fan the stack of paper well to avoid paper jams and mi...

Page 35: ...paper before the tray is empty remove the paper from the tray and combine it with the paper you are adding Always fan the stack of paper well before loading it in the tray If you add paper without fanning the stack the machine may feed multiple pages e Gently adjust the paper guides 1 to fit the paper Make sure the paper guides touch the sides of the paper f Check that the paper is flat in the tra...

Page 36: ...edia into this slot one sheet at a time Use the manual feed slot to print or copy on Ledger A3 Legal Letter A4 Executive A5 A6 envelopes Photo 4 6 in Photo L 3 5 5 in Photo 2L 5 7 in and Index Card 5 8 in NOTE The machine turns on Manual Feed mode when you put paper in the manual feed slot If you are using paper that is longer than Letter size or envelopes with the flap on the short edge close the...

Page 37: ...ides to match the width of the paper you are going to use NOTE The paper mark 1 in portrait orientation is on the right side of the manual feed slot and the mark 2 in landscape orientation is on the left side of it When you slide the paper guides confirm that they are in these positions 2 1 ...

Page 38: ... feed slot at any one time Doing this may cause a paper jam Even if you are printing multiple pages do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet DO NOT put paper in the manual feed slot when you are printing from the paper tray Doing this may cause a paper jam For more information about paper orientation see Paper orientation and ...

Page 39: ...eeding Legal Ledger or A3 size paper in the manual feed slot the machine holds the printed page after printing so that the page does not fall Once printing is complete pull out the printed page and press OK f If the data does not fit on one sheet the Touchscreen will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK on the Touchscreen ...

Page 40: ...er only when the Borderless print feature is available and turned on See Software User s Guide Printing Windows See Software User s Guide Printing and Faxing Macintosh NOTE The Borderless feature is not available for envelopes and 2 sided printing Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm 0 12 in 3 mm Envelopes 0 87 in 22 mm 0 12 in 3 ...

Page 41: ...n you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 2 You can use the following sizes of paper for copies Letter Legal Ledger A4 A5 A3 Executive and 4 6 10 15 cm and two sizes for printing faxes Letter or A4 When you change the size of paper you load in the machine you will need to change the paper size setting at the same time so your ma...

Page 42: ...aper Inkjet Paper Brother BP71 Other Glossy or Transparency and press the type you want to set If you press Tray 2 set the paper size you want to set Press Paper Size Press s or t to display the paper size options Letter or A4 and press the size you want to set h Press NOTE You can use only plain paper in Tray 2 The machine ejects paper with printed surfaces face up onto the paper tray in front of...

Page 43: ...ity can be affected by the type of paper you use in the machine To get the best print quality for the settings you have chosen always set the Paper Type to match the type of paper that is loaded in the tray You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother ...

Page 44: ...encies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 0 08 in 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Pap...

Page 45: ...364 mm User Defined JIS B5 7 2 10 1 in 182 257 mm User Defined A5 5 8 8 3 in 148 210 mm Yes Yes A6 4 1 5 8 in 105 148 mm Yes Cards Photo 4 6 in 10 15 cm Yes Yes Yes Photo L 3 1 2 5 in 89 127 mm Yes Photo 2L 5 7 in 13 18 cm Yes Yes Index Card 5 8 in 127 203 mm Yes Postcard 1 3 9 5 8 in 100 148 mm User Defined Postcard 2 Double 5 8 7 9 in 148 200 mm User Defined Envelopes C5 Envelope 6 4 9 in 162 22...

Page 46: ...inter driver on page 33 Paper size Paper types No of sheets Paper Tray 1 Landscape Letter Executive A4 Portrait A5 A6 Photo Photo L Photo 2L Index card Envelopes Com 10 DL Monarch Plain Paper 150 1 Inkjet Paper 20 Glossy Paper Photo 20 Index Card Postcard 30 Envelopes Transparencies 10 Paper Tray 2 MFC J4610DW Landscape Letter A4 Plain Paper 250 1 Manual Feed Slot Landscape Letter Executive A4 Por...

Page 47: ... Width less than 5 in 127 0 mm Width greater than 8 5 in 215 9 mm Height less than 8 51 in 216 0 mm Height greater than 11 7 in 297 0 mm Portrait Paper Type Weight Thickness Cut Sheet Plain Paper 17 to 32 lb 64 to 120 g m2 3 to 6 mil 0 08 to 0 15 mm Tray 2 Plain Paper 17 to 28 lb 64 to 105 g m2 3 to 6 mil 0 08 to 0 15 mm Inkjet Paper 17 to 53 lb 64 to 200 g m2 3 to 10 mil 0 08 to 0 25 mm Glossy Pa...

Page 48: ...ways fan the pages before placing them in the ADF Document Sizes and Weights 3 How to load documents 3 IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with ink or correction fluid are completely dry a Lift up and unfold the ADF document...

Page 49: ...anner glass to fax copy or scan pages of a book or one page at a time Document Sizes Supported 3 How to load documents 3 NOTE MFC J4410DW and MFC J4610DW To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass 1 document cover c Close the document cover IM...

Page 50: ...he figures below show unscannable areas 1 MFC J4410DW and MFC J4610DW The unscannable area is 0 04 in 1 mm when you use the ADF Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Letter 0 12 in 3 mm 0 16 in 4 mm Legal A4 0 12 in 1 3 mm Copy All paper sizes 0 12 in 3 mm Scan 0 04 in 1 mm 0 04 in 1 mm 1 3 2 4 ...

Page 51: ...ple page document 1 MFC J4410DW and MFC J4610DW only b When you want to send a fax or change the settings for sending or receiving faxes press Fax The Touchscreen shows c You can change the following fax sending settings Press Options Press s or t to scroll through the fax settings When the setting you want is displayed press it and choose your new option When you are finished changing the options...

Page 52: ... machine starts sending the document To send more than one page press Yes and go to step g g Place the next page on the scanner glass Press OK The machine starts scanning the page Repeat steps f and g for each additional page Stop faxing 4 To stop faxing press Setting scanner glass size for faxing 4 When documents are A4 size you need to set the Scan Size to A4 If you do not the bottom portion of ...

Page 53: ...the time and date of the transmission duration of the transmission number of pages sent and whether or not the transmission was successful There are several settings available for the Transmission Verification Report On Prints a report after every fax you send On Image Prints a report after every fax you send A portion of the fax s first page appears on the report Off Prints a report if your fax i...

Page 54: ...ly appear on the Transmission Verification Report if Real Time Transmission is set to Off The image will not appear on the report when you send a color fax See Advanced User s Guide Real Time Transmission If your transmission is successful OK will appear next to RESULT on the Transmission Verification Report If the transmission is not successful NG will appear next to RESULT ...

Page 55: ...ice Mail on page 46 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your Receive Mode See Connecting an ext...

Page 56: ...Press s or t to display Receive Mode e Press Receive Mode NOTE If you cannot change the Receive Mode make sure the Distinctive Ring feature is set to Off See Turning off Distinctive Ring on page 49 f Press s or t to display Fax Only Fax Tel External TAD or Manual and then press the option you want to set g Press The Touchscreen will display the current Receive Mode ...

Page 57: ... Tel mode only on page 44 and Ring Delay on page 44 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Fax Start and choose Receive You can also use the Easy Receive feature to receive faxes by l...

Page 58: ...5 When somebody calls your machine you and your caller will hear the normal telephone ring The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring a fast pseudo double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a voic...

Page 59: ...by lifting the external handset press Fax Start and then press Receive to receive If you answered at an extension telephone press l 5 1 See Using external and extension telephones on page 53 NOTE If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone press the fax receive code l 5 1 If you send faxes from a computer on the same te...

Page 60: ... do one of the following Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalize...

Page 61: ...ctive Ring do 6 The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes Do you have Voice Mail 6 If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail and...

Page 62: ...er will receive faxes automatically The Receive Mode is automatically set to Manual and you cannot change it to another Receive Mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called When Distinctive Ring is on the Touchscreen will show D R as the Receive Mode a Press Se...

Page 63: ...ces Your machine may not work with some VoIP systems If you want to use your machine to send and receive faxes on a VoIP system make sure that one end of your telephone cord is connected to the jack labeled LINE on your machine The other end of the telephone cord may be connected to a modem interface box phone adapter splitter or other such device If you have questions about how to connect your ma...

Page 64: ...r feature on your external answering machine if it exceeds five rings NOTE If you do not receive all your faxes shorten the Ring Delay setting on your external TAD If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive rin...

Page 65: ...e the scanner cover using both hands f Set your external TAD to four rings or less The machine s Ring Delay setting does not apply g Record the outgoing message on your external TAD h Set the TAD to answer calls i Set the Receive Mode to External TAD See Choose the correct Receive Mode on page 41 Recording an outgoing message OGM on the external TAD 6 Timing is important in recording this message ...

Page 66: ...Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX External and extension telephones 6 Connecting an external or extension telephone 6 You can connect a separate telephone to your machine as shown in the diagram below...

Page 67: ...ne automatically take the call See Easy Receive on page 45 Using a non Brother cordless external telephone 6 If your non Brother cordless telephone is connected to the EXT jack inside the machine and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Pickup to ...

Page 68: ...llowing If you want to change the Fax Receive Code enter the new code Press OK Go to step j If you do not want to change the Fax Receive Code press OK Go to step j j Do one of the following If you want to change the Telephone Answer Code enter the new code Press OK Go to step k If you do not want to change the Telephone Answer Code press OK Go to step k k Press NOTE If you are always disconnected ...

Page 69: ...been stored at this location e To send a fax press Send a fax and go to step f f Press Fax Start The machine scans and sends the fax Fax Redial 7 If you are sending a fax automatically and the line is busy the machine will redial once after five minutes Redial only works if you dialed from the machine a Load your document b Press Fax c Press Redial d Press Fax Start NOTE In Real Time Transmission ...

Page 70: ...e e Press s or t on the Touchpanel to display Set Speed Dial f Press Set Speed Dial g Do one of the following Enter the name up to 16 characters using the keyboard on the Touchscreen Press OK To help you enter letters see Entering Text on page 152 To store the number without a name press OK h Enter the first fax or telephone number using the keyboard on the Touchscreen up to 20 digits Press OK NOT...

Page 71: ... or t to display the number you want to change g Press the number you want to change h Do one of the following If you want to change the name press Name Enter the new name up to 16 characters using the keyboard on the Touchscreen See Entering Text on page 152 Press OK If you want to change the first fax or telephone number press Enter the new fax or telephone number up to 20 digits using the keybo...

Page 72: ...p copying 8 To stop copying press Copy options 8 You can change the following copy settings Press Copy and then press Options Press s or t on the Touchpanel to scroll through the copy settings When the setting you want is displayed press it and choose your option Basic User s Guide For information about changing the following copy settings see pages 59 to 60 Paper Type Paper Size Tray Select 1 1 M...

Page 73: ...r size you will need to change the Paper Size setting You can copy only on Letter Legal Ledger A4 A5 A3 Executive or Photo 4 6 10 15 cm paper a Load your document b Press Copy c Enter the number of copies you want d Press Options e Press s or t on the Touchpanel to display Paper Size f Press Paper Size g Press s or t to display Letter Legal Ledger A4 A5 A3 EXE or 4 x6 and then press the option you...

Page 74: ...se in Copy mode MFC J4610DW on page 28 a Load your document b Press Copy c Enter the number of copies you want d Press Options e Press s or t on the Touchpanel to display Tray Select f Press Tray Select g Press Tray 1 Tray 2 or Auto Tray Select h If you do not want to change additional settings press OK i Press Black Start or Color Start ...

Page 75: ...rive that is inserted in the front of the machine See Software User s Guide PhotoCapture Center Windows See Software User s Guide Remote Setup PhotoCapture Center Macintosh Using a memory card or USB Flash memory drive 9 Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Duo Memory Stick PRO Duo SD Memory Card SDHC Memory Card SDXC Memo...

Page 76: ...digital camera that uses the USB mass storage standard Any other USB devices are not supported 2 Memory card slot Slot Compatible memory cards Upper slot Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro Adapter required Lower slot SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus miniSD Adapter required miniSDHC Adapter required microSD Adapter required ...

Page 77: ... media card in the machine at the same time Doing this may cause damage to the machine DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive You will lose your data or damage the card The machine can only read one memory card or USB Flash...

Page 78: ...tep d and e until you have chosen all the photos you want to print Press OK g You now have the following options If you want to change the print settings press Options See Advanced User s Guide PhotoCapture Center print settings If you do not want to change any settings go to step h h Press Start to print PhotoCaptureCenter print settings 9 You can change the print settings for the next printing T...

Page 79: ...memory drive while the machine is reading or writing to it to avoid damaging the card USB Flash memory drive or the data stored on them h Press Options Do one or more of the following To change the scan type press s or t to display Scan Type Press Scan Type and choose Color or Black and White To change the resolution press s or t to display Resolution Press Resolution and choose 100 dpi 200 dpi 30...

Page 80: ... See Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box Media Type Print Quality Paper Size Orientation Color Grayscale Ink Save Mode Scaling 2 sided Booklet e Click OK f Click ...

Page 81: ...ers from the CD ROM See Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work See Software User s Guide Configuring Network Scanning for Windows NOTE You can download the scanner driver without the Brother ControlCenter from the Brother Solutions Center at http solutions brother com How to scan to a computer 11 ...

Page 82: ... often Using ControlCenter4 eliminates the need to manually launch specific applications You can use ControlCenter4 on your computer a Load your document See How to load documents on page 34 b Open ControlCenter4 by clicking All Programs Brother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open c If the ControlCenter4 Mode screen appears choose the Adva...

Page 83: ...ettings 1 Choose PDF pdf from the File Type pull down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the Document Size pull down list f Click OK 1 2 4 5 3 ...

Page 84: ...Chapter 11 70 g Click File h Press Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 85: ...mode settings using ControlCenter4 Windows a Open ControlCenter4 by clicking All Programs Brother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model pull down list c Click the Device Settings tab d Click Device Scan Settings ...

Page 86: ...an enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the Document Size pull down list f Click OK 1 2 4 5 3 ...

Page 87: ...change the default settings go to step f f Press Options g Press Set with TouchPanel Press On h Choose the settings for Scan Type Resolution File Type and Remove Background as needed i Press OK j Press Start The machine starts the scanning process NOTE The following scan modes are available Scan to OCR Scan to File Scan to Image Scan to Media Scan to email Scan to E mail Server Scan to FTP Scan to...

Page 88: ...h it out with water at once and call a doctor if you are concerned IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the ma...

Page 89: ...dge bag for the color indicated on the Touchscreen and then take out the ink cartridge d Turn the green release lever on the orange protective packing 1 counterclockwise until it clicks to release the vacuum seal Then remove the orange protective packing as shown IMPORTANT DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 1 2 1 2 ...

Page 90: ...Remove the ink cartridge and reinstall it slowly until it latches IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If ink gets on your skin or clothing immediately wash it o...

Page 91: ... cloth moistened with a non flammable glass cleaner NOTE In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your fingertip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleanin...

Page 92: ...want to clean The machine cleans the print head When cleaning is finished the Touchscreen will return to the Home screen NOTE If you clean the print head at least five times and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again up to five more times If the print has not improved call Brother Cust...

Page 93: ...Sheet again Return to step h to repeat the procedure m Press If you clean the print head at least five times and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again up to five more times If the print has not improved call Brother Customer Service See Brother numbers on page i IMPORTANT DO NOT touch...

Page 94: ...ress Test Print g Press Alignment h Press Start The machine starts printing the Alignment Check Sheet i For the A pattern press the number of the test print that has the least visible vertical stripes 1 9 j For the B pattern press the number of the test print that has the least visible vertical stripes 1 9 k For the C pattern press the number of the test print that has the least visible vertical s...

Page 95: ...y the problem and then go to the page suggested below Paper handling and Printing problems Printing Difficulties on page 103 Print Quality Difficulties on page 104 Paper Handling Difficulties on page 107 Printing Received Faxes on page 108 Telephone and Fax problems Telephone Line or Connections on page 108 Handling Incoming Calls on page 111 Receiving Faxes on page 109 Sending Faxes on page 110 T...

Page 96: ... on page 112 Scanning problems Scanning Difficulties on page 112 PhotoCapture Center Difficulties on page 112 Software and Network problems Software Difficulties on page 113 Network Difficulties on page 113 Data entry difficulties on page 114 ...

Page 97: ...intenance and shows the appropriate message The most common error and maintenance messages are shown below You can correct most errors and perform routine maintenance by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com NOTE lights up when there is an error or maintenance message Press to display the e...

Page 98: ...tridges on page 74 NOTE The machine will stop all print operations and you will not be able to use the machine until you change to a new ink cartridge in the following cases If you unplug the machine or take out the ink cartridge If the paper type is set to anything except Plain Paper or Inkjet Paper Windows If you check Slow Drying Paper in the Basic tab of the printer driver Macintosh If you che...

Page 99: ...e telephone line cord and USB cable if used have been guided correctly through the cable channel and out the back of the machine The ink cartridge cover is not locked in the closed position Firmly close the ink cartridge cover until it clicks Data Remaining Print data is left in the machine s memory Press The machine will cancel the job and clear it from the memory Try to print again Disconnected ...

Page 100: ... automatically cleans itself upon power up The use of non Brother ink may cause frequent cleanings because non Brother ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up NOTE Repairs resulting from the use of non Brother supplies may not be covered under the stated product warranty The ink absorber box or flus...

Page 101: ...o make sure it is in the correct position If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB Flash memory drive you are using has no available space or already contains 999 files Your machine can only save to your memory card or USB Flash memory drive if it contains fewer than 999 files Dele...

Page 102: ...Advanced User s Guide Cleaning the paper pick up rollers The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 95 The paper was not inserted in the center position of the manual feed slot Remove the paper and re insert it in the center of the manual feed slot and then press OK on the Touchscreen See Loading pape...

Page 103: ...uides are set to the correct paper size More than one sheet of paper was placed in the manual feed slot OR Another sheet of paper was placed in the manual feed slot before the Touchscreen showed Put one piece of paper in Manual Feed Slot and then press OK Do not put more than one sheet of paper in the manual feed slot at any one time Wait until the Touchscreen shows Put one piece of paper in Manua...

Page 104: ...ed paper is in the machine Open the scanner cover and remove any foreign objects and paper scraps from inside the machine If the error message continues disconnect the machine from the power for several minutes and reconnect it The machine can be turned off for approximately 24 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 92 Unusable Dev...

Page 105: ...rientation by setting the paper guides at the indicators for your paper size See Loading paper and other print media on page 13 3 After you have checked the paper size and the paper orientation press OK on the Touchscreen The paper orientation is not correct for the paper size You did not set the paper guides in the tray to the indicators for the paper size you are using Wrong Tray Setting MFC J46...

Page 106: ... to interrupt the error b Press Settings c Press s or t on the Touchpanel to display Service d Press Service e Press Data Transfer f Press Fax Transfer g Do one of the following If the Touchscreen shows No Data there are no faxes left in the machine s memory Press Enter the fax number to which faxes will be forwarded h Press Fax Start Transferring faxes to your PC B You can transfer the faxes from...

Page 107: ...r to which the Fax Journal report will be forwarded h Press Fax Start Document jam MFC J4410DW and MFC J4610DW B Documents can jam in the ADF unit if they are not inserted or fed correctly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed b Open the ADF cover c Remove the jamme...

Page 108: ...c Pull the jammed document out to the left 1 document cover d Close the document cover e Press Removing small documents jammed in the ADF B a Lift the document cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 1 document cover c Close the document cover d Press 1 1 ...

Page 109: ...hows Paper Jam Front follow these steps a Unplug the machine from the AC power outlet b Pull the paper tray 1 completely out of the machine c Pull out the jammed paper 1 d Lift the Jam Clear Flap and then remove the jammed paper e Make sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of paper f Put the paper tray firmly back in the machine 1 1 ...

Page 110: ...on page 100 Paper is jammed in the back of the machine B If the Touchscreen shows Paper Jam Rear follow these steps a Unplug the machine from the AC power outlet b Open the Jam Clear Cover 1 at the back of the machine c Open the inside cover 1 d Use both hands to pull the jammed paper out of the machine e Close the inside cover and Jam Clear Cover Make sure the covers are closed correctly f Re con...

Page 111: ... Front Rear follow these steps a Unplug the machine from the AC power outlet b MFC J4310DW and MFC J4410DW Pull the paper tray 1 completely out of the machine MFC J4610DW Pull paper tray 1 and then tray 2 completely out of the machine c Pull out the jammed paper 1 MFC J4310DW and MFC J4410DW MFC J4610DW 1 1 1 ...

Page 112: ... you look carefully inside the machine above and below the Jam Clear Flap for any pieces of paper With tray removed go to step f f Open the Jam Clear Cover 1 at the back of the machine g Open the inside cover 1 h Use both hands to pull the jammed paper out of the machine 1 1 ...

Page 113: ...any paper remaining in this area Make sure that jammed paper is not left in the corners of the machine 2 and 3 IMPORTANT If the paper is jammed under the print head unplug the machine from the power source move the print head so it does not touch the paper and then pull out the paper If the print head is in the right corner as shown in the illustration you cannot move the print head Re connect the...

Page 114: ...dditional paper jam clear operations on page 100 Additional paper jam clear operationsB a Place your hands in the finger holds on each side of the machine to lift the scanner cover into the open position NOTE If the print head is at the right corner as shown in the illustration hold down until the print head moves to the middle b Unplug the machine from the AC power outlet c Lift the scanner cover...

Page 115: ...ed slot the machine will not feed it when you re connect the power cord f Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected g Place your hands in the finger holds on each side of the machine to lift the scanner cover into the open position Make sure that a piece of paper is not still jammed inside the machine Lift the scanner cover t...

Page 116: ...hink there is a problem with your machine check the following chart and follow the troubleshooting tips You can correct most problems by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability ...

Page 117: ... is offline it will show Use Printer Online Select this option to enable the printer One or more ink cartridges have reached the end of their life See Replacing the ink cartridges on page 74 If old unprinted data remains in the printer driver spooler it will prevent new print jobs from printing Open the printer icon and delete all data as follows Windows 7 Click Devices and Printers Printers and F...

Page 118: ... Suggestions Poor print quality Check the print quality See Checking the print quality on page 78 Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine s menu matches the type of paper you are using See Paper Type on page 27 See Software User s Guide Printing Windows See Software User s Guide Printing and Faxing Macintosh Make sure that your ink cartr...

Page 119: ...mend frequently unplugging the machine or leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine ensuring periodic cleanings of the print head occur Characters and lines are blurred Check the printing alignment See Checking the print alignment on page 80 Printed text or images are skewed Make sure the paper ...

Page 120: ...m of the page Make sure the printer platen is not dirty with ink See Advanced User s Guide Cleaning the machine s printer platen Make sure you are using Genuine Brother Innobella Ink Make sure you are using the paper support flap See Loading paper and other print media on page 13 Make sure the paper feed rollers are not dirty with ink See Advanced User s Guide Cleaning the paper feed rollers The m...

Page 121: ...e sure the paper is loaded correctly in the paper tray Remove all the paper from the tray and fan the stack of paper well then put it back in the tray Make sure you do not push the paper in too far Make sure the Jam Clear Cover is closed correctly See Paper is jammed in the back of the machine on page 96 Make sure the Base Pad in the paper tray is not dirty See Advanced User s Guide Cleaning the p...

Page 122: ...have reached the end of their life and then ask the other person to send the color fax again See Replacing the ink cartridges on page 74 Telephone Line or Connections Difficulty Suggestions Dialing does not work No dial tone Check all line cord connections Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack inside the machine Canada only Change the Tone Puls...

Page 123: ...chine is on a line with the Distinctive Ring subscriber service see Distinctive Ring on page 47 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes you should select Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answer voice calls If you do not wa...

Page 124: ...machine to answer calls 6 Set your Brother machine s Receive Mode to External TAD See Choose the correct Receive Mode on page 41 Make sure your Brother machine s Easy Receive feature is turned On Easy Receive is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone See Easy Receive on page 45 If you often get transmission errors due to ...

Page 125: ...ice as a CNG Tone If Easy Receive is set to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Try avoiding this problem by turning Easy Receive to Off See Easy Receive on page 45 Sending a fax call to the machine If you answered on an extension ...

Page 126: ... sure the Brother TWAIN driver is chosen as the primary source In PageManager click File Select Source and choose the Brother TWAIN driver Mac OS X v10 6 x and 10 7 x users can also scan documents using the ICA Scanner Driver See Software User s Guide Scanning a document using the ICA driver Mac OS X v10 6 x 10 7 x OCR does not work Try increasing the scanner resolution Macintosh Make sure you hav...

Page 127: ...twork connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds If you are using a wireless connection or are having Network problems see Network User s Guide Troubleshooting The network scanning feature does not work It is necessary to configure the third party Security...

Page 128: ...rily disable it and then install the Brother software Cannot connect to wireless network Investigate the problem using the WLAN Report Press Settings and then press s or t on the Touchpanel to display Print Reports Press Print Reports Press s or t to display WLAN Report and then press WLAN Report See Network User s Guide Data entry difficulties Difficulty Suggestions The dial pad does not work whe...

Page 129: ... t on the Touchpanel to display Initial Setup c Press Initial Setup d Press s or t to display Compatibility e Press Compatibility f Press High Normal or Basic for VoIP Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed T...

Page 130: ...me and Number Remote Fax Options Fax Forwarding and Paging Report settings Transmission Verification Report Quick Dial List and Fax Journal History Caller ID history and Outgoing Call Faxes in memory 3 All Settings You can restore all settings to their factory settings Brother strongly recommends performing this procedure before handing over or disposing of the machine NOTE Unplug the interface ca...

Page 131: ...y step Settings Tables so you can see at a glance all the available choices for each setting and feature You can use these tables to quickly set up your preferred settings in the machine Memory Storage C Even if there is a power failure you will not lose the options you have chosen in the Settings tables Temporary settings such as Overseas Mode will be lost You may have to reset the time and date ...

Page 132: ...nlarge Reduce Density Stack Sort Page Layout 2 sided Copy Advanced Settings Options Off Ink Save Mode Thin Paper Copy Book Copy Remove Background Lets you quickly and easily recall and apply your previously stored preferred settings 10 Fax Address Fax Resolution Contrast Color Setting Batch TX Real Time TX Overseas Mode Glass Scan Size Scan Scan to Media Scan Type Resolution File Type File Name Re...

Page 133: ... check the available ink volume See Paper Type MFC J4310DW and MFC J4410DW Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 27 Paper Size MFC J4310DW and MFC J4410DW Letter A4 A5 EXE 4 x6 Sets the size of paper in the paper tray 27 Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold ...

Page 134: ... the size of paper in paper tray 1 Tray 2 Paper Size Options Letter A4 Sets the size of paper in paper tray 2 28 Tray Use Copy Tray 1 Tray 2 Auto Tray Select Choose the tray that will be used for Copy mode 28 Tray Use Fax Tray 1 Tray 2 Auto Tray Select Choose the tray that will be used for Fax mode 29 Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are...

Page 135: ...en backlight Dim Timer Off 10Secs 20Secs 30Secs You can set how long the Touchscreen backlight stays on after the last finger press Sleep Mode 1Min 2Mins 3Mins 5Mins 10Mins 30Mins 60Mins You can choose how long the machine must be idle before it goes into Sleep mode Function Lock Set Password You can restrict selected machine functions for up to 10 restricted users and for all other non authorized...

Page 136: ...e machine on or off You can personalize these codes 53 Auto Reduction On Off Reduces the size of incoming faxes to fit the paper size you are using See Memory Receive Off Fax Forward Paging Fax Storage PC Fax Receive You can set the machine to either forward fax messages call your pager or cell phone store incoming faxes in the memory so you can retrieve them while you are away from your machine o...

Page 137: ...rification Report 39 Journal Period Off Every 50 Faxes Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the interval for the automatic printing of the Fax Journal If you have chosen any option other than Off or Every 50 Faxes you can set the time for the chosen option If you have chosen Every 7 Days you can set the day of the week See Print Fax Prints incoming faxes store...

Page 138: ...rn with the machine 47 Ring Pattern Options 1 2 3 4 Caller ID USA only Area Code View or print a list of the last 30 Caller IDs stored in the memory Set up your 3 digit area code only if you do not dial it within your own area code See Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 139: ... WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from the link local address range S...

Page 140: ...ds IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRWXXXXXXXXXXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Brothe...

Page 141: ...If you want to use the IPv6 protocol visit http solutions brother com for more information Setup Wizard You can manually configure your print server for a wireless network WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code Level1 Level2 Level3 Level4 Optio...

Page 142: ...our Wi Fi Direct network settings using the one button push method See PIN Code You can easily configure your Wi Fi Direct network settings using WPS with a PIN code Manual You can manually configure your Wi Fi Direct network settings Group Owner On Off Sets your machine as the Group Owner Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Brother Solutions Ce...

Page 143: ...can see the current Wi Fi Direct network status Signal Strong Medium Weak None You can see the current Wi Fi Direct network signal strength When your machine acts as Group Owner the Touchscreen always shows Strong I F Enable On Off Enable or Disable the Wi Fi Direct connection Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Brother Solutions Center to downl...

Page 144: ...acters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 00001 65535 Enter the POP3 port number Mailbox Name Enter the mail box name Up to 60 characters Mailbox Pwd Enter the password to login to the POP3 server Up to 32 characters APOP On Off Enables or disables APOP Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Brother S...

Page 145: ... Del Error Mail On Off Deletes error mails automatically Notification On MDN Off Receives notification messages Setup Mail TX Sender Subject Displays the subject that is attached to the Internet Fax data Size Limit On Off Limits the size of E mail documents Notification On Off Sends notification messages Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Broth...

Page 146: ...Settings Proxy Connection On Off You can change the Web connection settings See Address Port User Name Password Network I F Wired LAN WLAN You can choose the network connection type See Network Reset Yes No Restore all network settings back to the factory settings Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Brother Solutions Center to download Wi Fi Dir...

Page 147: ...adings of the faxes you send See Auto Daylight On Off Change this setting to On if you want the machine to change automatically for Daylight Saving Time See Time Zone Sets the time zone for your country See Station ID Fax Name Enter your name and fax number to appear on each page you fax Tone Pulse Canada only Tone Pulse Choose the dialing mode Dial Tone Detection No Detection You can shorten the ...

Page 148: ...gs Yes No Resets all the machine s settings back to the factory settings Miscellaneous Temporary Fax Backup Backup Options On Off Prints or deletes fax data that is stored in the memory See Reprint Delete Local Language USA only English Spanish Allows you to change the Touchscreen language for your country See Local Language Canada only English French Allows you to change the Touchscreen language ...

Page 149: ...55 More Set Speed Dial You can store Speed Dial numbers so you can dial by pressing only a few buttons on the Touchscreen 56 Setup Groups You can set up Group numbers for Broadcasting See Change You can change Speed Dial numbers 57 Delete You can delete Speed Dial numbers Fax Start Lets you send a fax 37 Options Fax Resolution Standard Fine S Fine Photo Sets the resolution for outgoing faxes See C...

Page 150: ...ment 38 History Outgoing Send a fax You can choose a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it See More Add to Address Book Delete Incoming Send a fax You can choose a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it More Add to Address Book Delete Address Book Send a fax You can dial a...

Page 151: ...ew Default Yes No You can save your fax settings See Factory Reset Yes No You can restore all settings back to the factory settings Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 152: ...aper Inkjet Paper Brother BP71 Other Glossy Transparency For MFC J4610DW when Tray 2 is selected in Tray Select Plain Paper Choose the paper type that matches the paper in the tray 59 Paper Size Letter Legal Ledger A4 A5 A3 EXE 4 x6 For MFC J4610DW when Tray 2 is selected in Tray Select Letter Legal Ledger A4 A3 Choose the paper size that matches the paper in the tray 59 See Advanced User s Guide ...

Page 153: ... 46 LTRi4 x6 MFC J4410DW and MFC J4610DW You can choose the reduction ratio for the next copy 97 LTRiA4 93 A4iLTR 85 LTRiEXE 83 LGLiA4 78 LGLiLTR 46 LTRi4 x6 Fit to Page Your machine will adjust the size automatically to the paper size you set Custom 25 400 You can enter an enlargement or reduction ratio Density Adjusts the density of copies Stack Sort Stack Sort You can choose to stack or sort mu...

Page 154: ...aper Copy Book Copy Remove Background You can choose various copy settings such as Thin Paper Copy Book Copy and Remove Background Set New Default Yes No You can save your copy settings Factory Reset Yes No You can restore all the settings back to the factory settings Options1 Options2 Descriptions Page Remove Background Low Medium High Change the amount of background color that will be removed Se...

Page 155: ...led settings Scan to Network Start Start scanning See Scan to FTP Start Start scanning Scan to email PC Start Start scanning Options For more information see the Options for Scan to File Scan to email and Scan to Image in the following table Configure the detailed settings Scan to E mail Server Available after IFAX is downloaded Manual Manually enter the address of the recipient Address Book Choos...

Page 156: ...rt scanning Options For more information see the Options for Scan to File Scan to email and Scan to Image in the following table Configure the detailed settings Web Service Appears when you install a Web Services Scanner which is displayed in your computer s Network Explorer Scan You can scan data by using the Web Services protocol Scan for E mail Scan for Fax Scan for Print Level1 Level2 Level3 O...

Page 157: ...anel Scan Type Color Black and White You can choose the scan type for your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting TIFF PDF You can choose the file format for your document Remove Background Off Low Medium ...

Page 158: ...he Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting TIFF PDF You can choose the file format for your document File Name You can rename the file Remove Background Off Low Medium High Change the amount of background color that is removed Set New Default Yes No You can save your scan settings as the default settings See Factory Reset Yes No You can restore all settings...

Page 159: ...0 dpi 600 dpi Auto You can choose the scan resolution for your document File Type If you choose Color option in the Scan Type setting PDF JPEG If you choose B W option in the Scan Type setting TIFF PDF You can choose the file format for your document Set New Default Yes No You can save your scan settings as the default settings Factory Reset Yes No You can restore all settings back to the factory ...

Page 160: ...e The settings below will appear when On is selected in Set with TouchPanel Scan Type Color Black and White You can choose the scan type for your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type Text HTML RTF You can choose the file format for your document See Software User s Guide The factory settings are shown in Bold with an ast...

Page 161: ...or more information see the Options in the following table You can adjust your photos with the options Index Print Index Sheet Start You can print a thumbnail page Options Paper Type Options Plain Paper Inkjet Paper Brother BP71 Other Glossy Choose the paper type Paper Size Options Letter A4 Choose the paper size Print Photos Start You can print an individual image Options For more information see...

Page 162: ...other BP71 Other Glossy Choose the paper type Paper Size 4 x6 5 x7 Letter Ledger A4 A3 Choose the paper size When Letter or A4 is chosen Print Size 3 x4 3 5 x5 4 x6 5 x7 6 x8 Max Size Choose the print size if you are using Letter or A4 size paper Brightness Adjusts the brightness Contrast Adjusts the contrast See Advanced User s Guide The factory settings are shown in Bold with an asterisk 2 1 1 2...

Page 163: ...print whole images or prevent unwanted cropping Borderless On Off Expands the printable area to fit the edges of the paper Print Date Does not appear when DPOF Print is chosen On Off Prints the date on your photo Set New Default Yes No You can save your print settings as the default settings Factory Reset Yes No You can restore all the settings back to the factory settings Option1 Option2 Option3 ...

Page 164: ...ee GOOGLE DOCS FLICKR Facebook EVERNOTE Dropbox Go to the Brother Solutions Center to download Web Connect Guide at http solutions brother com The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Ink Test Print Print Quality Alignment Lets you check the print quality or alignment 78 80 Cleaning Black Color All Lets you clean the print head 78 Ink V...

Page 165: ...Setup Wizard You can manually configure your printserver for a wireless network See Setup with PC You can configure the Wi Fi settings using a PC WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code See See Quick Setup Guide See Network User s Guide The fact...

Page 166: ...ay differ depending on your country Making corrections C If you entered an incorrect character and want to change it press d to move the cursor under the incorrect character Then press Enter the correct character You can also back up and insert letters If the Touchscreen does not show d press repeatedly until you have erased the incorrect character Enter the correct characters Repeating letters C ...

Page 167: ...DW When single sided printing resolution standard document ISO IEC 24712 printed pattern 4 Measured according to IEC 62301 Edition 2 0 5 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off Specifications D Printer Type Inkjet Print Head Black Color Piezo with 420 nozzles 1 Piezo with 420 nozzles 3 Memory Capacity...

Page 168: ...0 mm 19 in 483 mm 11 4 in 290 mm MFC J4310DW MFC J4410DW MFC J4610DW 7 3 in 186 mm 10 8 in 274 mm 18 9 in 480 mm 19 3 in 490 mm 19 in 483 mm 11 4 in 290 mm 10 in 254 mm 13 5 in 342 mm 18 9 in 480 mm 19 3 in 490 mm 19 in 483 mm 11 4 in 290 mm ...

Page 169: ... to 33 C Humidity Operating Best Print Quality 20 to 80 without condensation 20 to 80 without condensation ADF automatic document feeder MFC J4410DW and MFC J4610DW Up to 20 pages Paper 20 lb 80 g m2 Letter or A4 size Document Size ADF Width 5 8 in to 8 5 in 148 mm to 215 9 mm MFC J4410DW and MFC J4610DW ADF Length 5 8 in to 14 0 in 148 mm to 355 6 mm MFC J4410DW and MFC J4610DW Scanner Glass Widt...

Page 170: ...er Executive A4 Portrait A5 A6 Envelopes Com 10 DL Monarch Photo 4 6 Photo L 3 5 5 Photo 2L 5 7 and Index card 5 8 Width 3 5 in 8 5 in 89 mm 215 9 mm Length 5 0 in 11 7 in 127 mm 297 mm For more information see Paper weight and thickness on page 33 Maximum paper tray capacity Up to 150 sheets of 20 lb 80 g m2 plain paper Paper Tray 2 MFC J4610DW Paper Type Plain Paper Paper Size Landscape Letter A...

Page 171: ...in Paper Inkjet Paper coated paper Glossy Paper 1 and Transparency 1 2 Paper Size 3 Landscape Letter Executive A4 Portrait Ledger A3 Legal A5 A6 Envelopes Com 10 DL Monarch C5 Photo 4 6 Photo L 3 5 5 Photo 2L 5 7 and Index card 5 8 Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 0 in 127 mm 431 8 mm For more information see Paper weight and thickness on page 33 Maximum paper tray capacity 1 she...

Page 172: ...bps Scanning Width 8 19 in 208 mm Letter Printing Width Paper Tray 8 26 in 210 mm Letter Gray Scale B W 8 bit 256 levels Color 24 bit 8 bit per color 256 levels Resolution Standard 203 98 dpi Black 203 196 dpi Color Fine 203 196 dpi Black Color Superfine 203 392 dpi Black Photo 203 196 dpi Black Speed Dial 100 stations 2 numbers or E mail addresses 1 Groups Up to 6 Broadcasting 200 200 Speed Dial ...

Page 173: ... size paper Color Black Yes Yes Copy Width 1 8 26 in 210 mm Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 1200 dpi 2 sided Yes Paper Type Plain paper Paper Size Letter A4 A5 Executive ...

Page 174: ...Card mobile with Adapter 64 MB 1 GB SD Memory Card 16 MB 2 GB miniSD with Adapter 16 MB 2 GB microSD with Adapter 16 MB 2 GB SDHC Memory Card 4 GB 32 GB miniSDHC with Adapter 4 GB 32 GB microSDHC with Adapter 4 GB 32 GB SDXC Memory Card 48 GB 128 GB USB Flash memory drive 2 Resolution Up to 1200 4800 dpi File Extension Media Format DPOF ver 1 0 ver 1 1 Exif DCF up to ver 2 1 Image Format Photo Pri...

Page 175: ...ications 161 D PictBridge D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface USB direct interface ...

Page 176: ...dows XP 1 Windows Vista Windows 7 Mac OS X v10 5 8 10 6 x 10 7 x 2 WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 ICA Compliant Yes Mac OS X v10 6 x 10 7 x Color Depth 48 bit color Processing Input 24 bit color Processing Output 256 levels per color Gray Scale 16 bit color Processing Input 8 bit color Processing Output 256 levels Resolution Up to 19200 19200 dpi interpolated 3 Up to 2400 2...

Page 177: ...e 31 3 When printing on Ledger size paper 4 For detailed specifications visit http www brother com Resolution Up to 1200 6000 dpi Printing Width 3 10 76 in 11 in borderless 1 Borderless 2 Letter A4 Ledger A3 A6 Photo 4 6 Photo L 3 5 5 Photo 2L 5 7 2 sided Paper Type Plain paper Paper Size Letter A4 A5 Executive Print Speed 4 ...

Page 178: ...hird party USB ports are not supported 3 See Network on page 165 See Network User s Guide Supported protocols and security features USB 1 2 Use a USB 2 0 interface cable that is no longer than 6 feet 2 m LAN 3 Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure Mode Ad hoc Mode IEEE 802 11g n Wi Fi Direct ...

Page 179: ...os from PhotoCapture Center 1 Also included is Brother BRAdmin Light 2 Network Management software 1 See the Computer Requirements chart on page 166 2 Windows If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Wireless Network Security SSID 32 characters WEP 64 128 bit WPA PSK T...

Page 180: ...sor Macintosh Operating System Mac OS X v10 5 8 Printing PC Fax Send 3 Scanning Removable Disk 5 PowerPC G4 G5 or Intel Processor 80 MB 550 MB Mac OS X v10 6 x Mac OS X v10 7 x Intel Processor Conditions 1 For WIA 1200 1200 resolution Brother Scanner Utility enables to enhance up to 19200 19200 dpi 2 Third party USB ports are not supported 3 PC Fax supports black and white only 4 PaperPort 12SE su...

Page 181: ...yan LC105C Super High Yield Magenta LC105M Black Yellow Cyan and Magenta Approximately 1 200 pages 1 High Yield Black LC103BK High Yield Yellow LC103Y High Yield Cyan LC103C High Yield Magenta LC103M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at www bro...

Page 182: ...umable items 167 Control panel overview 6 ControlCenter See Software User s Guide Copy paper size 59 paper type 59 Shortcuts 10 11 12 tray use 28 using ADF 34 using scanner glass 35 Cordless telephone non Brother 53 Custom Ringing 47 Custom telephone features on a single line 111 D Data Ident A Call 46 Dialing a pause 56 manual 55 Speed Dial 55 Distinctive Ring 47 setting ring pattern 48 turning o...

Page 183: ...s 110 Shortcuts 10 11 12 telephone line interference VoIP 115 Transmission Verification Report 39 Fax Tel mode answering at extension telephones 53 Fax Receive Code 53 Ring Delay 44 Telephone Answer Code 53 G Gray scale 158 162 H Help Features tables 135 Settings tables 118 Touchscreen messages 117 I Ident A Call 46 Ident A Ring 46 Ink cartridges ink dot counter 74 replacing 74 Innobella 167 J Jam...

Page 184: ...oftware User s Guide See also Help in the Presto PageManager application Print difficulties 103 printable area 26 resolution 163 specifications 163 Printing See Software User s Guide R Receive Mode External TAD 41 Fax Only 41 Fax Tel 41 Manual 41 Redial Pause 55 Remote Setup See Software User s Guide Resolution copy 159 fax 158 print 163 scan 162 Ring Delay setting 44 RingMaster 47 S Scanning See ...

Page 185: ...ment jam 93 error messages on Touchscreen 83 if you are having difficulty copying 112 data entry 114 incoming calls 111 Network 113 paper handling 107 phone line or connections 108 PhotoCapture Center 112 print quality 104 printing 103 printing received faxes 108 receiving faxes 109 scanning 112 software 113 maintenance messages on Touchscreen 83 paper jam 95 U Unscannable area 36 V Voice Mail 46 ...

Page 186: ...rother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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